Mapping business opportunities in China Chinese Business
Etiquette
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Basics of Chinese etiquette 1) 3 main concepts 2) Introducing
your self and others 3) Meetings 4) Table manners 5) Giving gifts
6) Dressing
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Guanxi (connectinos)
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Mianzi (Face)
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Margaret and Jenny
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Maintaining harmony One should never do anything to cause a
moment of public embarrassment. Chinese to use intermediaries to
carry unpleasant news. Chinese society is highly hierarchical
respect that. Relatives, friends, neighbors, classmates, and
co-workers are all people to whom one bears some form of
obligation. BUT No obligation is felt to others outside of one's
circle.
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Low trust society (China)
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Choose the companies you want to host wisely
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Delegations 1 o 2 3 4 5
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Arriving at the meeting High-level manager to meet the
delegation at the airport. Be punctual (but expect Chinese may come
too soon). Leader enters the room first. Begin with small talk,
take your time. Dont be outnumbered.
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Introducing Hand business cards with both hands. Examine
business card. Put it into your jacket slowly. Chinese surnames
come first, not last. Drop the deputy in any official's title.
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Seating arrangments 1
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Seating arrangments 2
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Civilized behavior? Chinese habits some Westerners experience
as offensive include: belching and spitting on the street, smoking
cigarettes indiscriminately, staring at foreigners, laughing at
mishaps. Ignore that!
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During the meeting Only leaders speak. Foreigners introduce
ideas, Chinese react. Nodding is NOT agreeing. Find a good
interpreter and use him well: Pause frequently Avoid slang and
colloquialism Make sure he understands technical terms But always
talk to host, not interpreter Always restate what was agreed
on
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Have a coffee before the meeting Tea wont help!
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Visiting Chinese at home
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Dinning you as a guest nono
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Giving gifts There are many reasons why Chinese give gifts (ask
for favor) and you can even refuse a gift. When you are visiting
Chinese, always give gifts. Chinese may make several refusal
gestures. Never wrap gifts in white. Give gifts with both hands.
What would be a good gift? Something traditional, and BIG. Don't
give clocks, cut flowers or.
