Tuesday, March 12, 2013 • 1 It pays to belong! NEWS & views March 2013 If Yes, Otter Co-op Board of Directors is looking for you! Sense of Community, Business Acumen in helping direct a $170 million operation. If you are interested in running for the Otter Co-op Board of Directors you must have your Director Qualification Declaration signed by Wednesday, May 15, 5:00 pm to be eligible to run for a position at the May 29, 2013 Annual Meeting. Applications are available at the Administration Office. If you have any questions please call Merilee @ the Administration Office 604 607 6923. Are You Interested in Being Part of a Fast Growing Operation? Director Brittany Bergevin Heads to Regina Armstrong Feed Mill It is with a heavy heart that I have to inform you that I have sat at my last board meeting for the Otter Co-op this past week. However, the news is not all bad. I am currently preparing to depart to “The Pile of Bones” otherwise known as the city of Regina. I will be attending the RCMP training academy Depot, in hopes of graduating to become a police officer. It is going to be a difficult six months away from home, and it could potentially be longer, but I will perservere. I have enjoyed my time on the board as both a Junior Director and as an Elected Director. I hope that as the Junior Director I did that position justice, and I thank the board and the membership for giving me the chance to prove myself as an elected official. I know that I have gained much knowledge that I would not have been able to receive elsewhere. I have made countless friends in the staff, board members, management, and others around the Cooperative system that I hope to maintain for a lifetime. Most importantly however, I have gained an appreciation for the Cooperative system as a way of doing business and life. One thing that I ask is that you continue to put faith in young people. Without being given that first chance, I know I would not be where I am today and I am grateful for that. The experience of being a director has given my life a quality that not many young people can attest to and I say thank you for that opportunity. I appreciate all that you have given me over the years and I hope that I will make you all proud. If I do end up somewhere other than the lower mainland, I hope that that town has a Co-op so that I can share my appreciation for the Co-operative values elsewhere. “I hope I can make you all proud ” Otter Co-op increases the number of Scholarships Otter Co-op is very pleased to announce they will be increasing the number of scholarships given out this year from six to nine. How can you apply? If you are a grade twelve student and your family has spent at least $2000 in the prior year, you are eligible to apply for one of (seven) $1000 scholarships offered by Otter Co-op. We also have (two) $1000 scholarships available for a mature student (an individual that has been out of high school for at least one year) with the same qualifications. Applications are available at the Administration Office or on our website www.ottercoop.com. Deadline for applications is April 30, 2013 at 6:00 pm. The Co-op Fuel up to Win Contest starts March 1, 2013. Enter the Co-op Fuel up to Win contest for a chance to win 1 of 56 daily draws for Co-op Gift Cards and the major prizes of FREE GROCERIES FOR A YEAR OR FREE GAS FOR A YEAR OR $50,000 CASH! The total prize package of the Co-op Fuel up to Win promotion is over $4.3 Million in prizes and discounts! Contest closes April 28, 2013. Otter Co-op is pleased to announce that the purchase of Interior Dairysource Feed Mill is complete! As of March 7, 2013, Otter Co-op purchased the assets of Interior Dairysource in Armstrong, BC; and began operating as Otter at Armstrong on March 8th. This feed mill operation fits in well with Otter Co-op’s feed division, as feed is a major component of our business, selling in excess of $33 million dollars this past fiscal year. The mill at Armstrong in its current configuration has the capacity to produce approx 25,000 tonnes of feed per year. To put it into comparison, our feed mill operation in Aldergrove produces approx 65,000 tonnes of feed per year. Otter Feed Division currently sells to farm accounts and consumers in the Fraser Valley and Lower Mainland. And Otter also has a significant feed business with dealers and resellers all over BC, as well as to some dealers into Alberta. The purchase of the Armstrong facility will help increase capacity, as well as improve delivery efficiencies and offer us the opportunity to purchase ingredients more competitively with the increase in volume and access to rail. This is a great addition to Otter Co-op, and will reap benefits to the Co-op and our members for years to come! A Great Addition to Otter Co-op
Transcript
Tuesday, March 12, 2013 • 1
It pays to belong!NEWSNEWS& viewsMarch 2013
If Yes, Otter Co-op Board of Directors is looking for you! Sense of Community, Business Acumen in helping direct a $170 million operation. If you are interested in running for the Otter Co-op Board of Directors you must have your Director Quali� cation Declaration signed by Wednesday, May 15, 5:00 pm to be eligible to run for a position at the May 29, 2013 Annual Meeting. Applications are available at the Administration Of� ce. If you have any questions please call Merilee @ the Administration Of� ce 604 607 6923.
Are You Interested in Being Part of a Fast Growing Operation?
Director Brittany Bergevin Heads to Regina
Armstrong Feed Mill
It is with a heavy heart that I have to inform you that I have sat at my last board meeting for the Otter Co-op this past week. However, the news is not all bad. I am currently preparing to depart to “The Pile of Bones” otherwise known as the city of Regina. I will be attending the RCMP training academy Depot, in hopes of graduating to become a police of� cer. It is going to be a dif� cult six months away from home, and it could potentially be longer, but I will perservere. I have enjoyed my time on the board as both a Junior Director and as an Elected Director. I hope that as the Junior Director I did that position justice, and I thank the board and the membership for giving me the chance to prove myself as an elected of� cial. I know that I have gained much knowledge that I would not have been able to receive elsewhere. I have made countless friends in the
staff, board members, management, and others around the Cooperative system that I hope to maintain for a lifetime. Most importantly however, I have gained an appreciation for the Cooperative system as a way of doing business and life.One thing that I ask is that you continue to put faith in young people. Without being given that � rst chance, I know I would not be where I am today and I am grateful for that. The experience of being a director has given my life a quality that not many young people can attest to and I say thank you for that opportunity.I appreciate all that you have given me over the years and I hope that I will make you all proud. If I do end up somewhere other than the lower mainland, I hope that that town has a Co-op so that I can share my appreciation for the Co-operative values elsewhere.
“I hope I can make you all proud ”
Otter Co-op increases the number of
ScholarshipsOtter Co-op is very pleased to announce they will be increasing the number of scholarships given out this year from six to nine. How can you apply? If you are a grade twelve student and your family has spent at least $2000 in the prior year, you are eligible to apply for one of (seven) $1000 scholarships offered by Otter Co-op. We also have (two) $1000 scholarships available for a mature student (an individual that has been out of high school for at least one year) with the same quali� cations. Applications are available at the Administration Of� ce or on our website www.ottercoop.com. Deadline for applications is April 30, 2013 at 6:00 pm.
The Co-op Fuel up to Win Contest starts March 1, 2013. Enter the Co-op Fuel up to Win contest for a chance to win 1 of 56 daily draws for Co-op Gift Cards and the major prizes of
FREE GROCERIES FOR A YEAR OR FREE GAS
FOR A YEAR OR $50,000 CASH!
The total prize package of the Co-op Fuel up to Win promotion is over $4.3 Million in prizes and discounts! Contest closes April 28, 2013.
Otter Co-op is pleased to announce that the purchase of Interior Dairysource Feed Mill is complete! As of March 7, 2013, Otter Co-op purchased the assets of Interior Dairysource in Armstrong, BC; and began operating as Otter at Armstrong on March 8th. This feed mill operation � ts in well with Otter Co-op’s feed division, as feed is a major component of our business, selling in excess of $33 million dollars this past � scal year. The mill at Armstrong in its current con� guration has the capacity to produce approx 25,000 tonnes of feed per year. To put it into comparison, our feed mill operation in Aldergrove produces approx 65,000 tonnes of feed per year. Otter Feed Division currently sells to farm accounts and consumers in the Fraser Valley and Lower Mainland. And Otter also has a signi� cant feed business with dealers and resellers all over BC, as well as to some dealers into Alberta. The purchase of the Armstrong facility will help increase capacity, as well as improve delivery ef� ciencies and offer us the opportunity to purchase ingredients more competitively with the increase in volume and access to rail. This is a great addition to Otter Co-op, and will reap bene� ts to the Co-op and our members for years to come!
A Great Addition to Otter Co-op
2 • Tuesday, March 12, 2013 Tuesday, March 12 , 2013 • 3
FOOD AND FRIENDS(A division of Langley Meals on Wheels)ARE YOU 55+Join us at Otter Co-op Cafe the 2nd and 4th Monday of every month for a social luncheon which may include a guest speaker, always great food and company Cost is $5.00 (includes lunch - tea or coffee - dessert)
Please pre-register at the Administration Of� ce or by calling Merilee at 604-607-6923
NEXT GET TOGETHER IS MARCH 25
Come & join us for lunch!
Jack Nicholson General Manager
General Manager’s Message
March 2, 2013 marked the end of our � scal year here at Otter Co-op, and what a grand way to end our 90th Year Anniversary! With strong community support from our members and shoppers, Otter achieved a new record for sales this past year, ending at $167,116,529; which is a 7.9% increase over the previous record set last year of $154,919,309. Fantastic results made possible by our dedicated team of directors and staff at Otter, as well as you, our loyal shoppers. I am very proud of our team and these results, especially given the past year of increased local competition, and competing with additional cross border shopping challenges. March 2013 also marks the expansion of Otter Co-op’s successful Feed Division, as we complete the purchase of a feed mill operation in Armstrong, British Columbia. As of March 7th, the Interior Dairysource Feed Mill is now part of the Otter Co-op Feed operation, and � ts in well with our position as a provincial feed company. Otter Co-op currently enjoys sales of our products to well in excess of 150 feed dealers throughout British Columbia, and there were many synergies between our two mills that made this a great marketing, sales and bottom line addition to our company. We are excited that this operation will bring bottom line savings to the feed operation immediately, as well as operational savings through improved purchasing opportunities on commodities that we currently use in our Aldergrove operation.Other expansion projects currently in the works include our planned gas bar and convenience store on Highway 11 between Abbotsford and Mission; and a new cardlock, bulk plant, gas bar and convenience store in Chilliwack on Lickman Road. We continue to work through the Department of Fisheries and Oceans for our project on Highway 11, and are planning to break ground on our Chilliwack site later this year. These projects both � t in well with our plan for continued growth and success of our organization, adding additional sales and pro� ts into the Co-op. Your board and management and staff continue on a track record of � scal responsibility balanced with sound marketing objectives, to ensure that we have continuous development and growth of our employees and the Co-op. I love that someone said Otter Co-op is rooted in history, is relevant and revered today, and positioned for tomorrow. It’s great to see what we’ve achieved this past year, and we are excited and looking forward to another record breaking year in the twelve months ahead of us. Our Annual Meeting is set for May 29th, be sure and mark your calendar to come out and hear the results achieved in each division this past year, as well as the exciting plans for the future. See you at the Co-op!
Jack NicholsonGENERAL MANAGER
A Grand Way to Complete our 90th Year!
President’s Message:
Spring is fast approaching! One only needs to see the wonderful display of garden seeds, seed potatoes, patio furniture and barbeques to get the feeling. This also means that summer will come quickly.As our General Manager alludes to in his message, Otter Co-op has had another great year, and we just keep growing and
growing. March 2, 2013, marked our year-end with sales of just over $167 Million. As our Co-op is a member/owner of Federated Co-operatives Ltd., we are now in the #8 position of the 234 Co-ops, mostly in Western Canada, under the Co-operative Retailing System umbrella. We are very fortunate that Otter Co-op is very diversi� ed as we have many different business units, such as Food, Hardware, Family Fashions, Pharmacy, Feed, and Petroleum, which includes our 5 Gas Bars and Bulk Petroleum. As well, our management team is always on the lookout for new opportunities that might work within our Co-op System. You, our members, can let us know if you think of anything we are missing. That is how our Pharmacy within the Retail Centre came into being. Just recently, � ve of our Directors had the opportunity to attend the Federated Co-operatives Limited (FCL) Annual General Meeting held in Saskatoon. Senior Leadership Team Vice-Presidents updated us on the various departments that made up their $8.8 billion of sales in their last � scal year. Of this amount, $527 million will be allocated to the 234 member Co-ops as patronage refunds on their 2012 purchases from FCL. This then makes up a portion of the PatronageDividends that we pay out to you, our members, every September.As is always the case, FCL keeps the whole Co-op Retailing System updated and in turn emphasizing our “YOU’RE AT HOME HERE” tagline. Training of our staff (and Directors) is constantly happening at Otter Co-op. This is where our Co-op brand characteristics come in: FRIENDLY, TRUSTING, CARING, HONEST, PROUD, SUCCESSFUL, AUTHENTIC, and KNOWLEDGEABLE … coming straight from the book and we mean it.Enjoy the coming months and remember “YOU’RE AT HOME HERE”. We are the hosts, you are the guests. We look forward to seeing you at the Co-op.
Dorothy AndersonOTTER CO-OP BOARD PRESIDENT
Dorothy AndersonBoard President
“You’re at Home Here.”NEWSNEWS&
It pays to belong! Views
Otter Co-opService Awards 2013Forty Years Twenty Years
William (Bill) KaussDerek HammerPatricia HaddowVafa AlizadehSian RussellCassandra MarnoElaine MathiesonCharlie MacklinAmy ChiangCheryle Thomas
Congratulations to you all!
Fifteen years
Marcel Kernel Wanda McBlain
Ten Years
Tracy Grant Heather Olson Frank Collinson
90TH ANNIVERSARY WIN A TRIP CONTEST DECEMBER WINNERS
Pictured here the Final Trip Winner for the 90th Anniversary Contest of a Trip for 4 to Disneyland is Bonnie Lockhart (pictured here with her family) and Produce Manager Brian Macklin presenting certi� cate. There was also one draw for the Otter Co-op Staff for a trip for 4 to Disneyland and the winner was Carllei Kuypers (pictured here with General Manager Jack Nicholson). Other trip winners published earlier were Susan Meier winner of a trip to Las Vegas, David Meaney a trip to Mexico, and Brian Rogers a trip for two on a Cruise.
Carllei Kuypersstaff Winner
DISNEYLAND
Bonnie Lockhartand family
DISNEYLAND
Congratulations to all our Winners!
COMMUNITY serving our
NYGARD CONTEST WINNERS
Otter Co-op Family Fashions Department recently held a contest sponsored by Nygard. To enter you either purchased or tried on a Nygard product or entered on line. There were three prizes, two were gift vouchers for $350 and one of $300 worth of Nygard products. Pictured here is Family Fashions Manager Jen Quiring with two of the
winners ( L to R) Margaret Heringer $350 winner and Sharon Win� eld $300 Nygard Voucher winner.
Congratulations
Do You Know Someone Currently in Grade 11?OTTER CO-OP STUDENT REPRESENTATIVE PROGRAM
Otter Co-op is seeking applicants to participate in our Student Representative Program. We are looking for a student that is interested in learning how a large business operates, the co-operative movement
and community involvement. The objective of this program is to expose a high school student going into grade twelve, to a large co-operative organization by participating as an observer of
the Board of Directors. This will be an excellent opportunity to gain experience in business planning, administration and decision making. This is a one year term running from May 2013 to May 2014.
The Student Representative will be expected to attend at least one meeting per month and be willing to participate in public functions as required. The Student Representative will be encouraged
to participate fully in discussion but will not have voting privileges on Board decisions.The Otter Co-op Board of Directors follows a strict code of Ethics and our Student Representative
would be expected to adhere to the same standards.The Student Representative must have parental or guardian permission to participate in this program. All short-listed applicants will be interviewed.
Deadline for applications is April 30th 2013.
Kid’s Club Easter Party!If you are not yet a Kids’ Club Member (not yet 12 years old) Join today. Bring a friend and come to the Kids’ Club Easter Party March 29 from 10:00 – 2:00. Lots of fun for all ages. Party includes face painters, balloon artists, bouncy castles, cup cake decorating, games and so much more!All Otter Co-op Kids’ Club activities are free. We hope to see you at the Co-op on Good Friday, March 29.
We not only carry fresh fruit and vegetables, coffee, dairy and groceries we now have Otter Co-op fresh baked Bakery items, fresh Meat, Poultry, Deli Meat and Cheese selections as well as Organic and Gluten Free Products. Make it your One Stop Convenience Store. A Small Store with a Big Cart!
“You’re At Home Here.”
Glen MountainProduce/Convenience Store
FutureShopper!
2 • Tuesday, March 12, 2013 Tuesday, March 12 , 2013 • 3
FOOD AND FRIENDS(A division of Langley Meals on Wheels)ARE YOU 55+Join us at Otter Co-op Cafe the 2nd and 4th Monday of every month for a social luncheon which may include a guest speaker, always great food and company Cost is $5.00 (includes lunch - tea or coffee - dessert)
Please pre-register at the Administration Of� ce or by calling Merilee at 604-607-6923
NEXT GET TOGETHER IS MARCH 25
Come & join us for lunch!
Jack Nicholson General Manager
General Manager’s Message
March 2, 2013 marked the end of our � scal year here at Otter Co-op, and what a grand way to end our 90th Year Anniversary! With strong community support from our members and shoppers, Otter achieved a new record for sales this past year, ending at $167,116,529; which is a 7.9% increase over the previous record set last year of $154,919,309. Fantastic results made possible by our dedicated team of directors and staff at Otter, as well as you, our loyal shoppers. I am very proud of our team and these results, especially given the past year of increased local competition, and competing with additional cross border shopping challenges. March 2013 also marks the expansion of Otter Co-op’s successful Feed Division, as we complete the purchase of a feed mill operation in Armstrong, British Columbia. As of March 7th, the Interior Dairysource Feed Mill is now part of the Otter Co-op Feed operation, and � ts in well with our position as a provincial feed company. Otter Co-op currently enjoys sales of our products to well in excess of 150 feed dealers throughout British Columbia, and there were many synergies between our two mills that made this a great marketing, sales and bottom line addition to our company. We are excited that this operation will bring bottom line savings to the feed operation immediately, as well as operational savings through improved purchasing opportunities on commodities that we currently use in our Aldergrove operation.Other expansion projects currently in the works include our planned gas bar and convenience store on Highway 11 between Abbotsford and Mission; and a new cardlock, bulk plant, gas bar and convenience store in Chilliwack on Lickman Road. We continue to work through the Department of Fisheries and Oceans for our project on Highway 11, and are planning to break ground on our Chilliwack site later this year. These projects both � t in well with our plan for continued growth and success of our organization, adding additional sales and pro� ts into the Co-op. Your board and management and staff continue on a track record of � scal responsibility balanced with sound marketing objectives, to ensure that we have continuous development and growth of our employees and the Co-op. I love that someone said Otter Co-op is rooted in history, is relevant and revered today, and positioned for tomorrow. It’s great to see what we’ve achieved this past year, and we are excited and looking forward to another record breaking year in the twelve months ahead of us. Our Annual Meeting is set for May 29th, be sure and mark your calendar to come out and hear the results achieved in each division this past year, as well as the exciting plans for the future. See you at the Co-op!
Jack NicholsonGENERAL MANAGER
A Grand Way to Complete our 90th Year!
President’s Message:
Spring is fast approaching! One only needs to see the wonderful display of garden seeds, seed potatoes, patio furniture and barbeques to get the feeling. This also means that summer will come quickly.As our General Manager alludes to in his message, Otter Co-op has had another great year, and we just keep growing and
growing. March 2, 2013, marked our year-end with sales of just over $167 Million. As our Co-op is a member/owner of Federated Co-operatives Ltd., we are now in the #8 position of the 234 Co-ops, mostly in Western Canada, under the Co-operative Retailing System umbrella. We are very fortunate that Otter Co-op is very diversi� ed as we have many different business units, such as Food, Hardware, Family Fashions, Pharmacy, Feed, and Petroleum, which includes our 5 Gas Bars and Bulk Petroleum. As well, our management team is always on the lookout for new opportunities that might work within our Co-op System. You, our members, can let us know if you think of anything we are missing. That is how our Pharmacy within the Retail Centre came into being. Just recently, � ve of our Directors had the opportunity to attend the Federated Co-operatives Limited (FCL) Annual General Meeting held in Saskatoon. Senior Leadership Team Vice-Presidents updated us on the various departments that made up their $8.8 billion of sales in their last � scal year. Of this amount, $527 million will be allocated to the 234 member Co-ops as patronage refunds on their 2012 purchases from FCL. This then makes up a portion of the PatronageDividends that we pay out to you, our members, every September.As is always the case, FCL keeps the whole Co-op Retailing System updated and in turn emphasizing our “YOU’RE AT HOME HERE” tagline. Training of our staff (and Directors) is constantly happening at Otter Co-op. This is where our Co-op brand characteristics come in: FRIENDLY, TRUSTING, CARING, HONEST, PROUD, SUCCESSFUL, AUTHENTIC, and KNOWLEDGEABLE … coming straight from the book and we mean it.Enjoy the coming months and remember “YOU’RE AT HOME HERE”. We are the hosts, you are the guests. We look forward to seeing you at the Co-op.
Dorothy AndersonOTTER CO-OP BOARD PRESIDENT
Dorothy AndersonBoard President
“You’re at Home Here.”NEWSNEWS&
It pays to belong! Views
Otter Co-opService Awards 2013Forty Years Twenty Years
William (Bill) KaussDerek HammerPatricia HaddowVafa AlizadehSian RussellCassandra MarnoElaine MathiesonCharlie MacklinAmy ChiangCheryle Thomas
Congratulations to you all!
Fifteen years
Marcel Kernel Wanda McBlain
Ten Years
Tracy Grant Heather Olson Frank Collinson
90TH ANNIVERSARY WIN A TRIP CONTEST DECEMBER WINNERS
Pictured here the Final Trip Winner for the 90th Anniversary Contest of a Trip for 4 to Disneyland is Bonnie Lockhart (pictured here with her family) and Produce Manager Brian Macklin presenting certi� cate. There was also one draw for the Otter Co-op Staff for a trip for 4 to Disneyland and the winner was Carllei Kuypers (pictured here with General Manager Jack Nicholson). Other trip winners published earlier were Susan Meier winner of a trip to Las Vegas, David Meaney a trip to Mexico, and Brian Rogers a trip for two on a Cruise.
Carllei Kuypersstaff Winner
DISNEYLAND
Bonnie Lockhartand family
DISNEYLAND
Congratulations to all our Winners!
COMMUNITY serving our
NYGARD CONTEST WINNERS
Otter Co-op Family Fashions Department recently held a contest sponsored by Nygard. To enter you either purchased or tried on a Nygard product or entered on line. There were three prizes, two were gift vouchers for $350 and one of $300 worth of Nygard products. Pictured here is Family Fashions Manager Jen Quiring with two of the
winners ( L to R) Margaret Heringer $350 winner and Sharon Win� eld $300 Nygard Voucher winner.
Congratulations
Do You Know Someone Currently in Grade 11?OTTER CO-OP STUDENT REPRESENTATIVE PROGRAM
Otter Co-op is seeking applicants to participate in our Student Representative Program. We are looking for a student that is interested in learning how a large business operates, the co-operative movement
and community involvement. The objective of this program is to expose a high school student going into grade twelve, to a large co-operative organization by participating as an observer of
the Board of Directors. This will be an excellent opportunity to gain experience in business planning, administration and decision making. This is a one year term running from May 2013 to May 2014.
The Student Representative will be expected to attend at least one meeting per month and be willing to participate in public functions as required. The Student Representative will be encouraged
to participate fully in discussion but will not have voting privileges on Board decisions.The Otter Co-op Board of Directors follows a strict code of Ethics and our Student Representative
would be expected to adhere to the same standards.The Student Representative must have parental or guardian permission to participate in this program. All short-listed applicants will be interviewed.
Deadline for applications is April 30th 2013.
Kid’s Club Easter Party!If you are not yet a Kids’ Club Member (not yet 12 years old) Join today. Bring a friend and come to the Kids’ Club Easter Party March 29 from 10:00 – 2:00. Lots of fun for all ages. Party includes face painters, balloon artists, bouncy castles, cup cake decorating, games and so much more!All Otter Co-op Kids’ Club activities are free. We hope to see you at the Co-op on Good Friday, March 29.
We not only carry fresh fruit and vegetables, coffee, dairy and groceries we now have Otter Co-op fresh baked Bakery items, fresh Meat, Poultry, Deli Meat and Cheese selections as well as Organic and Gluten Free Products. Make it your One Stop Convenience Store. A Small Store with a Big Cart!
“You’re At Home Here.”
Glen MountainProduce/Convenience Store
FutureShopper!
4 • Tuesday, March 12, 2013
“Co-op On The Label Equals Quality On The Table”Otter Co-op is excited about the launch of our new Co-op Centsibles brand. Centsibles offers extreme value on basic, everyday essentials available in sizes and prices that are family friendly. You can � nd Centsibles products located throughout the grocery and meat department. Co-op Gold also has gone through a re-launch and has a great new look with the same great taste. Offering a range of products carefully selected to deliver exceptional quality and value every day. Products carrying the Co-op Gold label include grocery items, frozen meat, processed meat, pre-packaged deli items, bakery goods and produce. Co-op Gold also offers organic products guaranteed to deliver the same quality and value, while helping you be good to yourself and the world around you. Let us provide you with the opportunity to live a healthier and more natural lifestyle with Co-op Gold Organic Products!
A Walk Through Foot Care Seminar Sponsored by Otter Co-op Pharmacy:
Discussing the effects Aging and Diabetes have on our feet.When: Friday, April 19, 2013Time: 10:00 am – 12:00 noon
Where: Poppy Estates Golf Course 3834 – 248th Street
Please call Otter Co-op Pharmacy to register at 604 607 6934
NEWSNEWSIt pays to belong!NEWS& views
Did you know you can bypass the switchboard and dial direct to the
following departments?
Administration 604 856 2517
Petroleum: 604 607 6912
Feed: 604 607 6901
Hardware: 604 607 6909
Bakery: 604 607 6920
Café/Deli: 604 607 6921
Produce: 604 607 6919
Meat: 604 607 6918
Grocery: 604 607 6936
Pharmacy: 604 607 6934
ottercoop.com
• FULL TIME POSITIONSFull Time Grocery Manager
Full Time Class One Truck Driver
• PART TIME POSITIONSPart Time Class One Truck Driver
job vacancies
You’ll find us here:RETAIL CENTRE
3650 248 StAldergrove
(604) 856 2517Hours:
Sun-Sat 8am-8pmMost Statutory Holidays
9am-6pmAdministration
Hours:Mon-Sat 8am-6pm
Closed SundayPost Office
Hours:Mon-Sat 8am-5:30pm
Closed SundayPharmacy
Mon-Fri 9am-7pmSat 9am-5pm
Sunday 11am-5pm
FEED STOREPETROLEUM3548 248 St
Aldergrove, BCFeed Store Phone:(604) 607 6901
Petroleum Phone:(604) 607 6912Hours: Mon-Sat
8am-5:30pmSunday 9am-5pm
Closed Stat Holidays
GAS BARS:248 Street Gas Bar24795 Fraser Hwy
Aldergrove, BC(604) 856 7011
Ross Road Gas Bar29622 Fraser Hwy
Abbotsford
(604) 856 0030Ladner Gas Bar
6420 Ladner Trunk RdLadner, BC
(604) 940-1322Gas Bar Hours:
Mon-Fri 5am-11pmSat/Sun/Stat Hols
6am-11pmGloucester Gas BarWith a Tim Hortons
26474 56th Ave, Aldergrove, B.C. (604) 856 6676
Hours:5am-11pm 7 Days/ Week
incl Stat HolidaysFraser Heights
Gas Bar16788 104 Ave.
Surrey, BC
(604) 582-2517Hours:
Mon-Fri 5am-11pmSat/Sun/Stat Hols
6am-11pm
PITT MEADOWS 12343 Harris Road
Pitt Meadows(604) 465 5651
Hours:Mon-Fri
9am-5:30pmSaturday 9am-5pm Sunday 10am-4pmClosed on Statutory
Holidays
GLEN MOUNTAIN PRODUCE
2618 McMillan Road
Abbotsford(604) 851 9636
HoursMon-Sat 7am-8pmSunday 10am-6pm
GLEN MOUNTAIN PHARMACY
2596 McMillan RoadAbbotsford
(604) 851 9654 Hours
Mon-Fri 9am-6pmSaturday 9am-5pmClosed Sundays &
HolidaysARMSTRONG
FEEDMILL100 Udy Place Armstrong
(250) 546 8117
Kids’ Club Easter Party• March 29 (Good Friday) – 10:00 am to 2:00 pm
2 Day Scratch & Save Sale – Family Fashions/Hardware• Friday & Saturday March 29 to 30
Customer Appreciation Day • Saturday, April 13 – Discounts, Door Prizes – Watch for Details
Pharmacy Diabetic Footcare Clinic • Friday, April 19 – 10:00 am to 12:00 pm Poppy Golf Course
3 Day Scratch & Save Sale – Family Fashions/Hardware• Thursday, Friday & Saturday, April 25, 26 & 27
2 Day Car Show• Saturday & Sunday, April 27 – 28
(First Annual Otter Co-op/C.F.V Vintage Car Club Car Show)
Scholarship Application Deadline• Tuesday, April 30 – 6:00 pm
Student Representative Application Deadline• Tuesday, April 30 – 6:00 pm
Director Quali� cation Declaration Application Deadline• Wednesday, May 15 – 6:00 pm
It pays to belong!It pays to belong!It pays to belong!
PHARMACIES
• Full Prescription Service• Full line of vitamin supplements• Ostomy Supplies • Home Health Care• Free blood pressure testing • Free blister packing• True Rewards: Become a Co-op Member
New at Otter Co-op! Book a 20 minute coaching session and review your wellness energy goals.
Brainstorm simple steps in just one area of wellness or overhaul your daily routine and learn unique strategies for your fi tness, food preparation / nutrition and restful sleep based on these resources:
• The Healthy Home • Better Brain, Better Body• Healthy for Life • Four Hour Body
All Wellness Clinic participants will receive a surprise gift pack!
Ask at the pharmacy about our Medication Management program too!
Call 604-607-6934 for your Wellness Clinic
appointment today.
Otter Pharmacy Staff
As a new director I was able to attend this meeting as a delegatefor Otter Co-op. I learnt that no matter the size of the Co-op, challenges of the future will affect us all. Technology is an area that is growing at lightning speed, and Federated Co-op is making great strides to insure that every Co-op will embrace these changes. It was amazing to meet other delegates from all over western Canada who had similar concerns to us here at Otter. The big box stores are everywhere and we need to evolve, but not forget our roots. The co-op brand and the re-branding of some of our products, with commitment to quality, will create value for our members and community.On Sunday evening we had the opportunity to hear keynote speaker Mark Tewksbury (former Canadian
Olympic swimmer) talk about how business is similar to sports. He spoke about envisioning success, working towards that goal and having the commitment to become a winner, no matter where you are on the team. The bar is constantly being raised and by using the power of example we can inspire excellence in others.Taking control of our destiny by investing in our future with marketing strategies and training of the next generation, Co-op's can continue on the path of growth, and retain the values that are important to us all.“At Co-op you're at home here”
Respectfully submitted,Susan DoddOTTER CO-OP DIRECTOR
