MARK A. NOON, Capt, USAF, BSCLab GuyEglin, Fl

Citizens Against Virtually Everything

GETTING DIRECTION THE SETTER THE SETTING PREPARATION MOTIVATION ANALYZE THE COMPETITION COMMUNICATION SET THE RIGHT PLAYER PATIENCE DELEGATE IT OR DO IT SET UP FOR THE SET UP

My will shall shape the future. Whether I fail or succeed shall be no man's doing but my own. I am the force; I can clear any obstacle before me or I can be lost in the maze. My choice; my responsibility; Win or lose only I hold the key to my destiny. – Elaine Maxwell

Why do men hate to ask directions? Where to get directions

What is the goal Set the goal Share the goal

A great setter can make everyone look great.

What is a Setter? Quarterback Influential Decisive Leader

Have a vision Have a mission Instill Pride

“Man shapes himself through decisions that shape his environment.” – Rene Dubos (Pulitzer Prize winning author, and the man who coined the phrase “think globally, act locally”)

What is the setting Developing the culture is like

developing the scenery Have a story

Welcome new members People go where they are celebrated,

not tolerated. Collaboration Match People to Projects, not the

other way around Reward and Recognition Create a Learning Environment

The key to a great SET is to be prepared.

Preparation always comes before promotion

Know yourself, know your strengths/weaknesses

Learn Sacrifice General Dwight D. Eisenhower, the

architect of the victories in WWII, said, “In preparation…plans are useless, but planning is indispensible”

It is not the critic who counts, not the man who points out how the strong man stumbled, or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly, who errs and comes short again and again, who knows the great enthusiasms, the great devotions, and spends himself in a worthy cause, who at best knows achievement and who at worst if he fails at least fails while daring greatly so that his place shall never be with those cold and timid souls who know neither victory nor defeat. - Theodore Roosevelt

Every leaders is responsible to motivate

Instill VALUE Instill PRIDE Instill EXCITEMENT Invest in their Success

Look out for each other. Look for opportunities to gain the advantage.

A successful person is one who can lay a firm foundation with the bricks that others throw at him or her. – David Brinkley

Understand the Competition Don’t underestimate the Competition How do companies fail? They don’t

analyze the competition

To grow, you may have to pattern your future success after someone else’s current success

Find out ways to help your team get ahead, to gain the advantage

If you are not analyzing the competition, your employees are

Gen Y, Gen Next, Gen Tech

Effective Communication is the key to all success

“The problem with communication… is the illusion that it has been accomplished.” – George Bernard Shaw

“Most conversations are simply monologues delivered in the presence of a witness.” – Margaret Millar

Simply defined; it is spoken or unspoken conduct to let other people know what you're thinking

Say what you mean, mean what you say Scintillate, scintillate, globule vivific, Fain would I

fathom thy nature specific. Lofily poised in the ether capacious, Strongly resembling a gem carbonaceous.

Translated: Twinkle, twinkle, little star, How I wonder what you

are. Up above the world so high, Like a diamond in the sky.

It’s okay to express emotion, feelings Use Humor 360 Feedback

The texting age of communication:

NMJ--not my job IDK—I don’t know NMM--Need more money WCT--Wastes company time PPP--Promises, promises,

promises NMH--Needs more help ACD--Always complaining and

disagreeable CWS--Clock watcher's

syndrome TTM--The trouble maker SRM--Supports rumor mill

“I don’t want to SRM but Johnny NMH with time management as he WCT texting his friends. He PPP me that he will stop ACD and having CWS until work is over. He is not TTM, but he says he NMM. But also, when I ask him to do a job he tells me IDK, it’s NMJ.

Putting the right person, in the right place, at the right time.

Start with what they know. Build with what they have. The best of leaders when the job is done, when the task is accomplished, the people will say we have done it ourselves. - Lao Tzu

On the right bus, in the right seat on the right bus, going the right direction on the right bus in the right seat.

Patience: Passion Tamed “Patience and perseverance have a

magical effect before which difficulties disappear and obstacles vanish.” - John Quincy Adams

Coolness under fire Wait for it to bounce off the net We patiently watch the people we work

with and work for to see how things bounce off of them to help us determine how to set them.

“Know when to hold ‘em, know when to fold ‘em.”

You either do it or delegate it “Surround yourself with the best

people you can find, delegate authority, and don’t interfere.” – Ronald Reagan

Trust

The job of the manager, leader, or coach is to get results through people.

Leadership is situational…so is delegation Teach before you delegate Gen. George Patton said, “Never tell

people how to do things. Tell them what to do and they will surprise you with their ingenuity.”

Delegation increases motivation

Give Responsibility Give Authority Give Yourself a Break Honestly, my ultimate goal as a

leader is to have coached and trained my staff so well, and in such a manner, that I make myself unnecessary. In that I will have succeeded.

“The price of success is hard work, dedication to the job at hand, and the determination that whether we win or lose, we have applied the best of ourselves to the task at hand.”

“The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor.”

– Vince Lombardi

It is not an Overnight Accomplishment How do you Measure Success Success is doing the very best you can,

whether or not you become the best there is, is not important. Success by dictionary definition is a favorable or desired outcome.

Each person in the right place at the right time doing the right things; a beautiful symphony of employees working together to accomplish the mission.

Highly engaged employees directly equates to highly loyal and happy customers.

Engaged employees understand their company's products and services, they enthusiastically convince customers of their value.

Employee involvement should be your first priority

Engaged workers can go far in a company Engaged employees tend to stay put

South Florida Business Journal, 2005

You don’t get paid for your time, you get paid for your value. If you want to be paid more, become more valuable” – Dr A. R. Bernard

What you cease to value…you will lose! A person’s value is their worth

(importance). Are your customers valuable to your

organization? Do you show that value at each encounter?