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Marketing Communication · 2016-09-17 · Week 08 IKEA (Chap 7: Value through Services,...

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2016/9/17 1 Lecturer: Sherman Chui For 2016-2017-1 GUANGDONG UNIVERSITY OF FOREIGN STUDIES Marketing Communication Course Introduction Week 1 Agenda Introduction of Lecturer Class Overview Course Schedule Final Grade Composition Homework + Term Project Class Rules Sherman Rules
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Page 1: Marketing Communication · 2016-09-17 · Week 08 IKEA (Chap 7: Value through Services, Relationship & Experiences) Week 09 Walmart (Chapter 8: Value through Pricing) Week 10 P&G

2016/9/17

1

Lecturer: Sherman Chui

For 2016-2017-1GUANGDONG UNIVERSITY OF FOREIGN STUDIES

Marketing

Communication

Course Introduction

Week 1 Agenda

• Introduction of Lecturer

• Class Overview

Course Schedule

Final Grade Composition

Homework + Term Project

• Class Rules

• Sherman Rules

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2

Class Overview

Week 01 Course Introduction

Week 02 Course Overview (Chapter 1: The Nature of Marketing)

Week 03 Marketing in China (Chapter 2: The Global Marketing Environment)

Week 04 Chapter 3: Understanding Customer Behavior

Week 05 Neuromarketing

(Chapter 4: Marketing Research & Customer Insights)

Week 06 Pepsi vs Coke

(Chapter 5: Market Segmentation, Targeting & Positioning)

Week 07 Carlsberg vs Heineken

(Chapter 6: Value through Products and Brands)

Integrated Marketing Communication14:00 – 16:20, Tuesday, 北校 2-336

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3

Week 08 IKEA (Chap 7: Value through Services, Relationship & Experiences)

Week 09 Walmart (Chapter 8: Value through Pricing)

Week 10 P&G (Chapter 9: IMC1 - mass communication techniques)

Week 11 Apple (Chapter 10: IMC2 – direct communications)

Week 12 Macdonald's(Chapter 11: Distribution: Delivering Customer Value)

Week 13 H&M (Chapter 12: Marketing Planning and Strategy)

Week 14 Social Media & Youtube

Week 15 Presentation Week

Week 16 Course Review

Integrated Marketing Communication14:00 – 16:20, Tuesday, 北校 2-336

Teaching material

Homework

+

Term Project

50ptsAttendance

30pts

Notes

10pts

SC

10pts

出版社: 东北财经大学出版社;

第1版 (2010年3月1日)

外文书名: Foundations of Marketing

平装: 342页

语种: 英语, 简体中文

ISBN: 7811229439, 9787811229431

Page 4: Marketing Communication · 2016-09-17 · Week 08 IKEA (Chap 7: Value through Services, Relationship & Experiences) Week 09 Walmart (Chapter 8: Value through Pricing) Week 10 P&G

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4

MANAGEMENT SKILLS

Week 1 Course Introduction

Week 2 Understanding

Ourselves

Week 3 Mission, Vision,

Principles

Week 4 Leadership

Week 5 Effective Presentation

Week 6 Time Management

Week 7 Problem Solving

Week 8 Motivation

Week 09 Working Effective

with Others

Week 10 Customer Relations

Week 11 Creativity

Week 12 Sales & Persuasion

Week 13 Strategic Thinking

Week 14 Dress for Success

Week 15 Social Media

Week 16 Course Review

10:00 – 12:00, Tuesday & Wednesday, 北校 2-104

MARKETING MANAGEMENT18:30 - 20:30, Tuesday, 北校 2-119

Week 01 Course Introduction

Week 02 Developing Marketing Strategies and Plans

Week 03 Gathering Information and Scanning the Environment

Conducting Marketing Research and Forecasting Demand

Week 04 Creating Customer Value, Satisfaction, and Loyalty

Analyzing Consumer Markets

Week 05 Identifying Market Segments and Targets

Week 06 Creating Brand Equity

Crafting the Brand Positioning

Week 07 Dealing with Competition

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MARKETING MANAGEMENT18:30 - 20:30, Tuesday, 北校 2-119

Week 08 Setting Product Strategy

Week 09 Developing Pricing Strategies and Programs

Week 10 Designing and Managing Integrated Marketing Channels

Week 11 Managing Retailing, Wholesaling, and Logistics

Week 12 Designing and Managing Integrated Marketing Communications

Week 13 Managing Mass Communications and Personal Communications

Week 14 Introducing New Market Offerings

Tapping into Global Markets

Week 15 Presentation Week

Week 16 Course Review

Entrepreneurial Management18:30 – 20:30, Wednesday, 北校 2-110

Week 1 Course Introduction

Week 2 Emotional Marketing

Week 3 Unique Selling

Proposition

Week 4 Business Plan

Week 5 Effective Presentation

Week 6 Financing

Week 7 Visual Identity

Week 8 Company Laws

Week 09 Product Sourcing

Week 10 Staffing + IT Systems

Week 11 eCommerce

Week 12 Sales & Persuasion

Week 13 Taxes & CSR

Week 14 Presentation

Week 15 Presentation

Week 16 Course Review

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6

Grade Composition60% Class Performance + 40% Term Project

Homework

60ptsAttendance

20pts

Notes

10pts

SC

10pts

+Term Project

Essay

100pts

考勤(签到、签退、请假)、

作业及笔记提交

管理系统

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7

Attendance & Notes Requirements

Each class you should take notes

for “takeaway”, use outline +

graphics, take a picture of the

notes, upload to our system

every week. (每周课后Sherman将即

时评选本周最佳笔记1名,获选同学将得到奖励分)

You should attend at least 15

Classes this term. Each class you

will need to sign in Attendance

Sheet. Class monitor take a

picture of the attendance sheet

and upload to our system every

week.

Example of Notes - Info Graphic

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第一步:扫描二维码 加入相应班级 Scan the QR Code

Identify the QR Code

整合营销沟通(英)-

创新13国商13选

Integrated Marketing

Communication

← 必须填写真实中文姓名 Name

← 填写正确手机号码 Phone call

第二步:正确录入信息 Fill Your Information

Gender

Mail

Identify the QR Code

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请提前打开手机定位功能Please activate “Location”in your phone

签到 Registraion

签到 Registration

请拍摄当天课堂照片并上传 (照片需有Sherman和 ppt)Please upload one photo with both Sherman and PPT

Take a photo

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2

1

3

签退 Sign-out

签退

请拍摄并上传:1. 当天笔记;2. 当天课堂作业Please upload notes and in-

class homework

Click “签退”

3. Submit

1. Click “+”

请假申请步骤 1 (注:请假必须附上辅导员签名请假条)Ask for Leave ( MUST with Permission from Consulter )

xx

xxx

← Submit your request

Ask for leave

Click “考勤”

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← 审批人请选择 Jenna Please inform Jenna

请假申请步骤 2 (注:请假必须附上辅导员签名请假条)

Jenna

← “Ask for Leave”

← When do you leave

← When will you be back

← Why do you leave

← Submit

Homework & Term Project –Sports Jewelry Company Renovation

• 4 students per group

• Each group should at least:

• Select ONE kind of sport jewelry

(Table tennis, Badminton, Cycling, Volleyball, etc.)

Web: http://www.vinqui.com/

• Select 4 styles(款式) of that kind of sport jewelry

before the 2nd class

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Take 1 emotional photo (with smile) for each jewelry style

Part II – Write Brand Message (20 pts Due Oct 8)

Develop a brand story(message) for each jewelry style

Part I – Take Product Photo (20 Pts Due Sep 24)

Part III – Make Marketing Videos (20 pts Due Oct 22)

Make a marketing video (1 minute max) for 2 styles of the 4

(1 video for 1 style)

Homework & Term Project –Sports Jewelry Company Renovation

Give presentation and write an essay of what you have done for this

project.

Part IV – Presentation + Essay

(100 pts Due presentation week)

Homework & Term Project –Sports Jewelry Company Renovation

Page 13: Marketing Communication · 2016-09-17 · Week 08 IKEA (Chap 7: Value through Services, Relationship & Experiences) Week 09 Walmart (Chapter 8: Value through Pricing) Week 10 P&G

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13

Table

Tennis:Badminton: Cycling: Volleyball:

Term Project (100 pts Due October 22) –

Sports Jewelry Company Renovation

The most popular / best selling styles

during 01/2016 - 07/2016 for reference:

• The video should be:

• original, no copyright infringement intended

• no movie clips

• with both English and Chinese subtitles (grammatical)

• emotional and creativity

• Website sales data due December

(Page view-order ratio, foreign sales volume)

Assessment:

Homework & Term Project –

Sports Jewelry Company Renovation

Page 14: Marketing Communication · 2016-09-17 · Week 08 IKEA (Chap 7: Value through Services, Relationship & Experiences) Week 09 Walmart (Chapter 8: Value through Pricing) Week 10 P&G

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What is an emotional photo?

Homework Submission

3 Important things you should know:

1. File name: course name + student number + student name

+ academic year + homework name

e.g. eCommerce_201423456_莫晓丹_2015-2016-2

_Personal Introduction Video

2. File size less than 50M

3. Monitor collect the homework on due day and

email to Jenna

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Powerpoint Download

Register and log in www.shermanchui.comRegister and log in www.shermanchui.com

Powerpoint Download

Register and log in www.shermanchui.comRegister and log in www.shermanchui.com

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Class Rules

• Create a Wechat group

(dismiss at the end of the semester) where you can ask

questions about each class, homework etc.

• Notify all students of sudden class changes/activities etc.

• Pass out and follow up on attendance sign up sheet every

week and take a picture and upload to our system.

• Homework collecting on due day and email to Jenna.

Monitor

Page 17: Marketing Communication · 2016-09-17 · Week 08 IKEA (Chap 7: Value through Services, Relationship & Experiences) Week 09 Walmart (Chapter 8: Value through Pricing) Week 10 P&G

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Homework

Do not just copy from others

Do not download from Internet

Attendance (20 Points)

Attend at least 15 classes (out of max16)

1st Absence - 0 ( 20 points)

2nd Absence - 1 ( 19 points)

3rd Absence - 2 ( 17 points)

4th Absence - 4 ( 13 points)

5th Absence - 6 ( 7 points)

6th Absence - 8 ( 0 points)

Seminar Absence - 2

Respect

Keep in touch

Sep 10 Teacher’s Day

– Where are you, what you have done in the past year etc….

June 1 Children’s Day – ditto

e.g. send “NDY (Not Dead Yet) – Amy” to the following:

1) www.shermanchui.com

2) Wechat

3) Email

4) SMS

5) Call

Sherman’s Rules

Recommendation LetterAt least 2 story/experience with Sherman,

being a volunteer in mensa or other NGO / running a marathon, etc.

Page 18: Marketing Communication · 2016-09-17 · Week 08 IKEA (Chap 7: Value through Services, Relationship & Experiences) Week 09 Walmart (Chapter 8: Value through Pricing) Week 10 P&G

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Hi Sherman,

Happy Teachers Day! I’m Amy from class 1201.

After graduation, I got a job in P&G and was fired

in a month.

Around Christmas, I got pregnant, married and

divorced before Chinese New Year.

I travelled all around Guangzhou and saw the

Guangzhou tower from the ground level.

I entered in 2 marathons but did not wake up to

start the race on time.

I’m currently living in Shanghai now and working at

McDonalds near Nanjing Road. If you ever

come to Shanghai, I’ll give you free fries with

Big Mac meal! Hope to keep in touch with you.

NDY:)My Tel: xxxxxxxxxxx, Email: xxxxxxxxxxxxxxxxxx

NDY – Not Dead Yet

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Challenge!List what SPECIAL things you have

done, monitor collect it every week,

PK with Sherman at the end of term.(excluding homework, interview, etc.)

Contact

Low priority: www.shermanchui.com

Normal: [email protected]

Sina Weibo: Sherman徐锡文

Wechat: ShermanChui

High: SMS

Emergency: 13928823808 / 663808

Page 20: Marketing Communication · 2016-09-17 · Week 08 IKEA (Chap 7: Value through Services, Relationship & Experiences) Week 09 Walmart (Chapter 8: Value through Pricing) Week 10 P&G

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20

Off Campus Schedule (Thu/Fri/Sat/Sun):

Vincent 江健平

Wechat: vincent570560

TEL: 669763

Email: [email protected]) Website registration

2) FAQ of thetalearning

Campus Assistant:

Jenna

Wechat: 694103673

Email: [email protected]) FAQ of homework etc.

Contact


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