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I. Executive Summary
II. Industry and competitor analysis
2.1 Industry Overview
2.2 Competitor Analysis
……………………………………...…3
III. Company and Product Description
3.1 Company Description
3.2 Opportunity
3.3 Strategy
3.4 Product Description
………………………………………...4
IV. Marketing Plan
4.1 Overview
4.2 Target Market
4.3 Marketing Communication
4.4 Marketing Mix
4.5 Pricing
………………………………………...6
V. Operations
5.1 Location
5.2 Facilities and Equipments
5.3 Insurance
5.4 Employees
5.5 Suppliers
…………………………………….....11
VI. Development Plan
6.1 Development Time Line
6.2 Trademark
6.3 Competitive Advantage
6.4 Growth Plan
……………………………………….14
2
6.5 Growth Factor
6.6 Risks in Development
VII. Team
7.1 Management Team
7.2 Advisors
……………………………………….21
VIII. Critical Risks ……………………………………….21
IX. Financial Plan ……………………………………….22
I. Executive Summary
Nowadays, many people have difficulties in managing their time because of
their tight schedules and so on. Therefore we have created an innovation that could
possibly help people to overcome their time managing difficulties. Shaking Pillow is an
innovation that was created to accompany costumer in their daily life. Shaking Pillow is
a pillow with a built in alarm clock. What is unique about this innovation is when the
Shaking Pillow rings, it would also shakes. This innovation is hoped to be helpful for
those who could not be on time to their appointments.
II. Industry and Competitor Analysis
2.1 Industry Overview
The industry in specific can still be seen as quite new, or rather “untouched”.
As alarm clocks are generally used as a tool for waking up, there have been few
innovative or “hybrid” products out in the market that combines both a wake up device
and a pillow in one.
So instead of comparing our product with other similar products that are hard to come
by, making a comparison with the general alarm clocks would be a better choice.
3
Sales of alarm clocks, aware by all, are considered to be steady, if not
increasing. Not to mention with the invention of new gadgets that implements the alarm
function as well, it is indeed a difficult market to break into. On the other hand, the
difficulty may also turn out to be our advantage as it shows there are users out there
who are willing to try out new ideas and product innovations.
2.2 Competitor Analysis
Technically, there are no exactly similar products out in the market up until
now but there are several similar products that me be of concern to how well our
products may sell in the market. For example the conventional alarm clock, as
mentioned before, are our main competitor.
There is also a new innovative product called “Snore Pillow” made by France
Bed, which is scheduled to be released for sales in April 2009. Its functions include
having a sensor inside the foam pillow, which will wake the user through vibration
when it detects snoring. The similarity may complicate the sales of our product.
III. Company and Product Description
3.1 Company Description
Our company is company which produces Shaking Pillow. Our company profit
by selling our special pillow direct to the super market like Wall Mart and Cosmos. On
the other words, our company is a pillow manufacturing company. At first we will
target in students in Stamford University and Dhaka city also. If the business goes well,
we will consider expanding our business to the whole Bangladesh.
3.2 Opportunity
Although pillow manufacturing is not a now business, we have our special
characters. A lot of students in Stamford University have getting up problem especially
when they have 1st period. If you get up late, probably you will miss the Class. And if
you live in Jattrabari and Uttra because there heavy traffic jam, you will miss the first
period. People may buy a alarm clock to solve this problem. But on the contrary, alarm
clock does not work well usually. According to the survey, students always ignore the
alarm clock or they will turn it off and continue to sleep. But our Shaking Pillow is
different from traditional (details will be provided in the following sections) alarm
clock.
4
Because of the pillow is shaking, you can not ignore it, even you want to turn it off, it is
not that easy. So you just have one option actually, that is getting up. So in this market,
our product is a totally new product. I can say our Shaking Pillow is quite competitive.
3.3 Strategy
Our selling strategy is put our products direct in the super market. If we build
up our own store to sell our pillow, we need invest more money and much risky. But
putting our pillow in the super market means stable customer and less risk.
3.4 Product Description
Basically, our product is a pillow which is modified in to a wake up alarm
pillow. It consists of three parts, which are the battery part, the machine part and the
pillow itself.
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Cable
Battery
Cable
12:00Alarm
SetVibrate
LockL
R
R
L
The battery is positioned on the right side of the pillow. It is using 2 small
batteries (batteries usually for watch) and connected to the machine part through 2
slender cables. The battery part is kind of small and covered by a hard plastic so the
batteries can not be easily shifted.
The machine is composed of a set of buttons, a digital LCD, a lock key, and a
speaker. The buttons are the “alarm”, the “set”, and the “vibrate” button. They are made
of a plastic (like the buttons of a washing machine) so the buttons can not be easily
pushed, especially when the owner is sleeping and unconsciously touch them. The alarm
button is basically to activate the alarm function, while the set button is to adjust the
clock, and the vibrate button is to activate the “vibrate” function. The LCD is the
normal one, not a touch-screen type. We attach the lock key for the security reason so
the already set preferences can not be changed unless the owner unlocks it. The machine
part is quite sizeable and takes roughly 1/8 of the whole size of the pillow.
The pillow itself is a space where the owner can sleep at ease. It is obvious that
this part is the main component of this so-called shaking pillow.
If we analyze the strength and weakness of the Shaking pillow, we can conclude
that the strength is that the pillow simply looks like the normal pillow but it can give the
consumer more benefit. The consumer will not have to worry that they could not wake
up in the morning anymore since we guarantee it. The weakness of the pillow is about
the price. It costs more expensive than the average price of normal pillows available in
the market.
IV. Marketing Plan
6
Front Back
4.1 Overview
Many people might have difficulties in managing time especially when they
cannot get themselves up in the morning. To proof this, we had distributed a short
questionnaire. The result of the short questionnaire will be an indicator to
commercialize and to develop our innovation.
4.2 Target Market (YOUR TARGET MARKET)
To find out our target market, questionnaires had been distributed to
approximately 100 potential customers, mostly students in Stamford University. Below
are purposes of the questionnaire:
To know with the number of people who have difficulties to wake them
selves up in the morning
To know if people are actually using alarm clock or not
To know whether the usage of alarm clock is effective or not
To be familiar with the main reasons of why their current alarm clocks
are not effective enough
4.3 Marketing Communication
All the promotions that are made are executed through the Marketing
department. The marketing department is divided into 5 sections, which are Public
Relations, Online Marketing, Advertising, Direct Marketing and Event Marketing.
According to the financial statement planning for the first year, advertising and
promotion budget given is $3700.
First of all, the announcement of our product will be through the local
newspaper and some local television channels to attract a large quantity of demand. This
is the first move that will be done, when shaking pillow is launched for the first time.
Then, pamphlets, brochures, and billboard will be the next advertising will be
done. A quite big billboard will be installed in front of the main office. The color will be
the same with our company’s logo (will be describe below) and the size will be quite
big XX x XX. Pamphlets and brochures are going to be printed and distributed 10.000
sheets monthly.
Additionally, an official website will be released for the convenience of the
customers to be able to access the site and buy shaking pillow only by clicking from
7
their own home. However, this website is the online marketing section’s short term
project, which is currently in progress for initial introduction and is planned to be
completed within 2 years.
4.4 Marketing Mix (4P)
Products
Shaking pillow’s logo will have a hipper and less formal style, using brighter and
marketable colors. The colors will be green (olive) and sky blue. Green describes the
relaxed circumstances of grass dessert and sky blue describes the peaceful. The name
and the logo will be combined altogether and will also define the company colors and
style.
All upcoming products will have a packaging that is in line with the enhanced company
and product positioning. All upcoming packaging should:
Clearly state what they do in their title and tag lines
The product name and key message needs to be located on the upper half of the
package so it can be seen if placed on the shelves in retail stores.
The packaging should have an average of three seconds to attract and sell a
consumer as he passes the shelf.
The size of the product is the same with the normal pillow. The dimensions are XX x
XX inches.
Price
The explanation about the price will be explained on the next point.
Placement (Sales and distribution)
With the introduction of a product aiming at the mainstream category, the
supplier will be an Indonesian company that produces normal pillow with low cost.
Knowing that the raw material cost and labor cost in Indonesia are cheap, it is thought
that it will be better to use the raw materials from Indonesia.
8
Going after the regional alarm clock and pillow manufacturing companies’
chains (e.g.: Seiko, Casio, France Bed, etc.) that successfully compete with the national
chains in their respective areas and because of the price point is still on the average, it is
believed that shaking pillow is able to and will get into the low end selling locations
(stores) such as Nondon and Agora.
Promotion
Our promotions are designed to create demand. The explanation about the
promotion has already been discussed on the previous point (marketing
communication).
4.5 Pricing
The cloth and cotton, alarm, and vibrator will be ordered from other
manufacturing companies at the price $12.8, $5.5 and $11 per item, respectively. Then,
assuming the indirect cost, direct labor, and direct material cost $3.7 per unit, the total
production cost of each item would be $33. Assuming also the profit for each item is
$6, the total will be $39. At this point, shaking pillow will be offered at the price of $39
(much or less 2700 Tk).
According to our research on the local stores in Dhaka, price for a pillow varies
from 2200tk up to 2500 taka Here, it can be seen that our shaking pillow’s price is still
on the range and at this point it is believed that our shaking pillow still can compete on
the market. The price might be a little bit expensive but with extra capabilities and
above-the-average quality standard, for sure the price would not be the same as the
normal one.
V. Operations
5.1 Location
Below are the choices of location to develop our company;
●Dhaka
●Chattagong
●Rajshai
●Sylhet
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We conducted several researches about these items; chattagong is the best
location because there are a lot of transportations (Chattagong station, buses, taxis). It is
very convenient in transportation to work. One more reason, we do not have to pay
much money to rent the land for opening our new company.
5.2 Facilities and Equipment
Facilities
water fee
electric fee
internet fee
telephone fee
gas fee
fax fee
Equipment
copy machine / fax machine
printer
furniture
computer
5.3 Insurance
Employment Insurance
Workers accident compensation insurance
Unemployment insurance
Health insurance
Employees' pension insurance
Having been injured while working, the company will use the workers accident
compensation insurance (industrial accident). As for the accident on the commuting
road, the worker is caught in that accident or death. As for the commuting disaster, a
necessary insurance supply is done to the bereaved family with the workers'
compensation insurance. As for the unemployment insurance, (supply like
unemployment etc.) it is provided, and the child-care leave is acquired or the family-
10
care leave is acquired, necessary insurance is provided for a constant period to gaining
re-employment if losing one's job. Moreover, Training and Education Benefits System
is provided for many people recently. The workers' compensation insurance is worker's
strong view.
Company Insurance
General liability insurance
It is also called the 'Facilities liability insurance', used for cover the damage
suffers by bearing a juridical liability for damage to others. When the safety of sole
proprietor's facilities is maintained, the injury and the thing are damaged to the others
due to the accident because of the accomplishment of work, the use of the accident,
incompleteness of management and a constructional defect and facilities.
There is 'Constructor's liability' that covers a defect of facilities to do the
contract work such as accidents and the material depositories accomplishing the
contract business and an incomplete accident, etc. for management. Engineer works,
building operations, and the contract business are accomplished.
This system is a system to support the unemployed independence to the product
pole when becoming the entrepreneur of the business category of the employing
unemployment insurance as for the employee who employs it the recipient own of the
unemployment insurance establishing, and continuously within one year establishment.
Social insurance(Government pension plan, National health insurance) Entrepreneur comprehensive insurance system
5.4 Employees
● part-time employment, hourly wage: 700~
● permanent employment, Seniority type and Ability type
● welfare / bonus: Salary increases and six months bonus for permanent
employment
5.5 Suppliers
Materials needed:
●cotton
●cloth
●vibrator and alarm
11
Operation Cycle
We will order this kind of materials from Vietnam which is cheaper than Japan.
It will help to decrease the cost of production and tend to an important factor in
development plan and competitive advantage.
Operation Cycle
12
Order materials Receive
Materials
MakeProduct
PaySupplier
PaySupplier
14 days
7 days
10 days
7 days7 days
13
CustomerOrder
Received
CustomerOrder
Received
OrderEnteredOrder
Entered
Pick/Ship
Product
Bill to CustomerBill to
Customer
Collect MoneyFrom
Customer
Collect MoneyFrom
Customer
VI. Development Plan
Product: Shaking Pillow
Markets: First, selling to retailers such as convenient store in Dhaka and expanding to
the other prefectures of Bangladesh.
Time: One year of operation
6.1 Development Timeline
As for the development timeline, we spend time about one year to complete our
business plan, and open the company which located in Dhaka. We do not open our own
store because we will sell it though the department store which starts in Sylhet, Rajshai
or Chittagong first then expands the market trends to the other parts of Bangladesh.
Operation development
As for the operation development, if we can expand our products in the Japan’s
markets, we have to develop our time spending in operation as well for improvement in
well-operated process. Moreover, if we can manage less time in operation, it will lead to
the satisfaction of the customers.
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Activities Date Dept.
Product design 2009/02/10 ~16 Design
Pre-Marketing 2008/10/01 ~ 05 Marketing
Business plan finalize 2008/11/15 ~ 26 All staffs
Business plan review 2008/11/01 ~ 31 GM
Register rights to business name 2009/09 ~ 10 Law
Seek funding from appropriate sources 2009/10 ~ 11 Finance
Initial contact with retailers 2009/01 Sales
Create e-commerce site 2009/01 ~ 2008/01 Sales
Confirm funding 2008/12 Finance
Open bank account 2008/01 Finance
Finalize marketing plan 2008/02 Marketing
Recruit and train staffs 2008/02 Human Resource
Distribution of products to Retailers 2008/03 Logistics
Operation development
6.2 Trademark
15
Order material
s
CustomerOrder
Received
CustomerOrder
Received
OrderEnteredOrder
Entered
ReceiveMaterial
s
MakeProduct
Pick/Ship
Product
Bill to CustomerBill to
Customer
PaySupplier
PaySupplier
Collect MoneyFrom
Customer
Collect MoneyFrom
Customer
14 days 7days
7 days 5 days
10 days 7 days
7 days 5 days
7 days 5 days
Subject of protection of trademark
The subject of protections of trademark is letters, diagrams, symbols having the
effect of identifying the subject of various products or services. Trademark is a mark
used by a manufacturer, dealer or service provider in respect of goods or services in
order to differentiate them from goods and services offered by other parties which are of
the same or a similar type.
Procedures for obtaining a trademark right in Bangladesh
In order to obtain a trademark right in Bangladesh, one must submit an application
for trademark registration to the Bangladesh Patent Office in the set form prescribed by
the ordinances. A set of prescribed requirements must be fulfilled in order to obtain a
trademark registration. An examiner will check whether an application meets these
requirements. Trademarks which do not enable consumers to differentiate the
applicant's goods or services from those belonging to other parties, and which are not
able to register for reasons of public interest or for the protection of private interests will
be refused as they are deemed not to meet the substantive requirements.
The whole procedure from filing to registration in Bangladesh is shown in the flow
chart below.
6.3 Competitive Advantage
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New design The company’s designer team can release the new designs of pillow products
such as bolster and produce it to be bolster shaking (bolster+ alarm+ vibrator)
Cheap Price
High quality
Good Location
As for the location, the company is located in the countryside of Bangladesh
(Dhaka) which has more competitive advantage in rental fee.
Low – price suppliers
As we import the materials in production from low-cost countries (Vietnam and
Indonesia). It can reduce the production cost comparison to use materials in
Bangladesh
6.4 Growth Plan
Strategy
1. Create a friendly supportive service Establish the costumer service center to answer all the questions (problems) of
the product (for 24 hours)
Train employees to always be helpful and make the customer’s satisfaction the
main motivating factor
2. Working environment Encourage employees to work hard and efficiently
17
Make them feel comfortable and consider the company as their family
Achievers are rewarded
3. Fulfillment of quality and reliability Promise to produce high-quality products all the time
4. Guarantees Fix all the problems of our products within 1 year for free
After 1 year, we can provide the same service at a low price
5. Improvements Always keep improving the qualities and skills of our employees are the order
of the day in our regular training sessions and meetings.
Keeping a close watch on technological change will allow us to stay state-of-
the-art with our products.
6. Promotions
Order from online website, sale 10%.
Order from online website at the end of the season, free logistic cost and sale
10 -50%
6.5 Growth Factors
1. Profit If the company gains much profit, it can be the capital for developing products.
2. Advertisement
Advertisement is an important key to present the customers about our products.
3. Service Good services can response to the satisfaction of customers.
4. Design New trend design can be a competitive advantage.
6.6 Risks in Development
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1. Employment problems
The employment problems are one of the most significant problems that happen in
the world of business today. This problem can happen due to the lack of discipline in
work especially, the part-time job workers, they can work only for a short time, often
absent as well.
2. Pillow and Alarm clock Company
The pillow and alarm clock company is an important competitor. If they produce
such high innovative technology, our shaking pillow company absolutely gets a hard
time and high risk in this kind of business.
3. Small Market Scale
Pillow and alarm clock are the products which can use for a long time. The
customers do not buy the products everyday like a food business. It shows that the
market scale seems so small. This kind of products cannot be sold in only one location,
but it has to expand by selling in the large market in the big city of Bangladesh, and
spread to foreign countries as well.
19
VII. Team
7.1 Management Team
The lead entrepreneur and one of the members of the CEO in our company
would be XXX as she came out with the product idea. She will supervise the research
and development of our product and make sure it is compatible with our company
ideals.
XXX and XXX will also be appointed as CEO to help in further company
management. Having had experience in several business related fields before, it is
expected that their promotion will help in a better team management experience.
7.2 Advisors
XXX will be promoted to help XXX to as Product Development Advisor and
help in product research development. XXX has had experience in technical related
fields, so this skill will be of use when it comes to technical problems faced.
The head of our Finance Department, Marketing Department, and Distributing
Department would be XXX, XXX, and XXX respectively. As each member has had
previous experience with handling the specified fields, smooth management with a
relatively low amount of setbacks in management are expected.
VIII. Critical Risks
1. Research and Development
As our product is considered as a relatively new idea, a somewhat large amount of
investment would be needed to perfect the way our product works. Deciding on which
companies to collaborate with as our outsourcing supply may be a risk as well.
Collaborating with well known alarm clock and massage machine suppliers may help us
boost our image but on the other hand, they may also charge a heftier amount of
supplying the needed components as well.
2. Funding
Starting out on a business is never easy as a significant amount start-up fund would be
needed. Our initial amount of fund needed estimates up to XXX and convincing
collaborators to invest in our product may also be a problem initially.
20
3. Public Acceptance
A survey done in Stamford University reveals that most students would be interested in
our product. However, getting them to truly accept and buy our product may prove
otherwise. Launching a new product in markets requires extensive research and
development, marketing strategies and proof that the product works and is truly useful.
This again, adds to our funding problem.
4. Threats from Competitors
Our product’s biggest threat would be none other than the traditional and well known
alarm clock. It has been widely accepted and used as a conventional tool to help people
wake up in the morning. Although our product is a new innovative invention that ideally
should work better than an alarm clock, getting buyers to change from the regular alarm
clock to our product may not be an easy task.
“Snore Pillow” from France Bed, may also end up being one of our
competitors due to its similarity with our product. Although not as big a threat
compared to the conventional alarm clock, it may still end up a hindrance in sales of our
product.
Another threat would be a company that is alleged to be producing a device
that enables user to wake up to their favorite drink in the morning. Although technically
our products work in separate ways, the basic idea is still the same – helping people to
wake up in the morning. This may again prove to be another threat to our new product
21
IX. Financial plan
Sales forecast:
Revenues are calculated separately for our product and for maintenance. The product
included in this forecast is shaking pillow.
Chart-1, Sales budget:
Year 2008 2009 2010 2011 2012
Sales budget
($)
30,000 35,000 42,000 50,000 60,000
The prospected sales budget of or product is 30,000$-60,000$ items respectively from
2008-2012 within these five years.
Chart-2, Direct expense budget:Sales
(Amount in
US $)
2008 2009 2010 2011 2012
Cloth and
cotton
7000 7500 9000 11000 12800
Alarm 3000 3400 4600 5500 6500
Vibrator 6000 6600 8400 10000 11500
Others 2000 2500 3000 3500 4200
Total expense 18,000 20,000 25,000 30,000 35,000
We have ordered for the cloth and cotton, alarm and vibrator at the price
Respectively 12.8$, 5.5$ and11$ per item. Assumed expense for manufacturing would
be overhead (known as indirect cost), direct labor and direct material 3.7$ per unit. So
the total production cost of each item would be 33$. For example for the total expense
of year 2008 has been mentioned above.
22
Chart-3, marketing expense budget:
(Amount in
US$)
2008 2009 2010 2011 2012
Advertising and
promotion
3,000 3,700 4,500 5,500 6,600
Others 700 800 1,000 1,100 1,400
Total sales and
marketing
expense
3,700 4,500 5,500 6,600 8,000
% Of sales 12.33% 12.86% 13.1% 13.2% 13.33%
Chart-4, Total fixed cost budget:
(Amount in US
$)
2008 2009 2010 2011 2012
Marketing cost 3,700 4,500 5,500 6,600 8,000
Administration
cost
2,300 2,500 2,500 2,800 3,000
Maintenance and
depreciation
1,000 1,000 1,000 1,100 1,500
Total 7,000 8,000 9,000 10,500 11,500
Chart-5, Income statement
2008 2009 2010 2011 2012
Sales 30,000 35,000 42,000 50,000 60,000
23
Direct cost of
Sales
18,000 20,000 25,000 30,000 35,000
Contribution
margin
12,000 15,000 17,000 20,000 25,000
Fixed cost 7,000 8,000 9,000 10,500 11,500
Operating profit 5,000 7,000 8,000 9,500 13,500
Sales turnover 16.67% 20% 19.1% 19% 22.5%
Chart-5 is the summery of income statement that give us a vivid view of trend of
the net profit. We can see that for the first four years (2008-2011) net profit has been
increased smoothly. The reason behind that in the manufacturing company it is very
difficult for earning profit at the very beginning. On the other hand we can see that from
the 5th (2012) year net profit has increased bit steeper than last four years. The reason
behind that is the opening new branches and will be becoming well known among the
people.
Revenue VS Expense
24
30,00035,000
42,000
50,000
60,000
25,00028,000
34,000
40,50046,500
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
2008 2009 2010 2011 2012Revenue
Expense
As we are prospecting to have the revenue crossing over the total expense, so each and
every year we might have some profit to reach our break even point gradually. From the
above chart we can observe that, we are surpassing the total expense with our revenue in
a very smooth way. From the above graph we can see that the net profit of the year
2008-2012 will be changed respectively 5,000$, 7,000$, 8,000$, 9,500$ and 13,500$
per year
Break Even Analysis:
Chart-6, Break Even sales:
2008 2009 2010 2011 2012
Fixed cost ($) 7,000 8,000 9,000 10,500 11,500
Contribution
margin (average)
40% 42% 40% 40% 41.67%
Break even sales
($)
17,500 19,000 22,500 26,250 27,598
Cost Total Revenue
Total Cost
17,500 E
25
7000 Fixed Cost
17,500
BES Sales
According to the investment per year the break even point would have to be
changed accordingly. From the above chart it is clear that we would have reached the
break even point while we will have 17,500$ expense in the year of 2008. So as it will
be 19000, 22500, 26,250, 27,598$ respectively in the year of 2009-2012.
Explanation of balance sheet:Assets Liabilities and Owners equity
Cash and Bank 3000
Inventory 4000
Account Receivable 2000
Rent Premium 5000
Machinery 50000
Furniture 10000
Permits and license 3000
Insurance 3000
Bank loan 20000
(A/P) Friends and Family 20000
O.E 40000
Total asset 80000 Total 80000
As a manufacturing business, we think that inventory control is very important. From
the table we can see that there are inventories of 4000$ for the inventories of opening
date. The price of machineries is mentionable in respect of their cost (50000$).Because
we have to buy all new machineries for the production. And the rent premium is only
5000$, because we wont buy the land instead of it we will borrow the land from the
26