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Marketing Management
ECONOMIC ENVIRONMENT
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Prosperity and peak
The economy is doing well.
Most people have sufficient income for
essentials and perhaps a little extra.
It means that businesses are hiring and
jobs are relatively easy to get.
It does not mean that everyone has a job
or that everyone is well off.
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Prosperity and peak
The highest point between the end of aneconomic expansion and the start of a
contraction in a business cycle.
The peak of the cycle refers to the last month
before several key economic indicators, such as
employment and new housing starts, begin to fall
It is at this point that real GDP spending in an
economy is its highest level.
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Recession and through
RECESSIONS ARE the result of reduction in
the demand of products in the global market.
A recession is a decline in a country's grossdomestic product (GDP) growth for two or
more consecutive quarters of a year.
Recession can also be associated with fallingprices known as deflation due to lack of
demand of products.
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Case Study
McDonalds Challenges and Reactions
Challenges
Shifting consumerlifestyles
Low ratings of food andservice quality
Atmosphere not upscale
Image of beingunclassy, unculturedand uncool to youngertarget markets
Marketing Initiatives
Focus on core competencyof consistent products andreliable service
Upscale alternativeincluding McCafe and Bistro
Gourmet Healthier food options with
elimination of supersizeand introduction of Go
Active! Adult Happy Meal
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The Economic Environment
Economic Environment:
The actors and forces outside marketing that affectmarketing managements ability to build andmaintain successful relationships with targetcustomers
Microenvironment
Includes the actors close to the company
Macroenvironment Involves larger societal forces
Goal 1: Understand environmental factors
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Marketing must
consider other parts
of the organization
including finance,
R&D, purchasing,
operations and
accounting
Marketing decisions
must relate to
broader company
goals and strategies
Microenvironment
Actors
1.The company2. Suppliers
3. Marketing intermediaries4. Customers5. Compet i tors
6. Publ ics
Goal 1: Describe environmental factors
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Marketers mustwatch supply
availability and
pricing
Effective
partnership
relationship
management withsuppliers is
essential
MicroenvironmentActors
1. The company2. Suppliers3.
Marketing intermediaries4. Customers5. Compet i tors6. Publ ics
Goal 1: Describe environmental factors
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Help to promote, sell and
distribute goods to final
buyers
Include resellers, physical
distribution firms,
marketing services
agencies and financialintermediaries
Effective partner
relationship management
is essential
Microenvironment
Actors
1.The company2. Suppliers
3. Marketing intermediaries4. Customers5. Compet i tors
6. Publ ics
Goal 1: Describe environmental factors
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The five types of
customer markets
Consumer Business
Reseller
Government
International
Microenvironment
Actors
1.The company2. Suppliers
3. Marketing intermediaries4. Customers5. Compet i tors
6. Publ ics
Goal 1: Describe environmental factors
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Conducting
competitor analysis is
critical for success of
the firm
A marketer must
monitor its
competitors offeringsto create strategic
advantage
Microenvironment
Actors
1.The company2. Suppliers
3. Marketing intermediaries4. Customers5. Compet i tors
6. Publ ics
Goal 1: Describe environmental factors
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A group that has anactual or potentialinterest in or impact on
an organization Seven publics include:
Financial
Media
Government
Citizen-action
Local
General
Internal
Microenvironment
Actors
1.The company2. Suppliers
3. Marketing intermediaries4. Customers5. Compet i tors
6. Publ ics
Goal 1: Describe environmental factors
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The Macroenvironment
Macroenvironmental Forces
Demographic
Economic
Natural
Technological
Political
Cultural
Goal 1: Describe environmental factors
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Demographic Environment
Demographic Environment:
The study of human populationsin terms of size, density,
location, age, gender, race,
occupation and other statistics
Goal 2: Learn how demographic & economic factors affect marketing
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Changing age structure of the U.S.
population is the single most
important demographic trend
Baby boomers, Generation X, and
Generation Y are the key groups
Demographic Environment
Goal 2: Learn how demographic & economic factors affect marketing
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Born between 1946 and1964
Represent 28% of the
population; earn 50% ofpersonal income
Many mini-segmentsexist within the boomergroup
Entering peak earningyears as they mature
Baby Boomers
Generat ion X
Generat ion Y
Key Generations
Demographic Environment
Goal 2: Learn how demographic & economic factors affect marketing
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Born between 1965 and
1976
First latchkey children
Maintain a cautious
economic outlook
Respond to socially
responsible companies
Will be primary buyers of
most goods by 2010
Baby Boomers
Generat ion X
Generat ion Y
Key Generations
Demographic Environment
Goal 2: Learn how demographic & economic factors affect marketing
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Born between 1977 and
1994
72 million strong; almost
as large a group as theirbaby boomer parents
New products, services,
and media cater to GenY
Challenging target formarketers
Baby Boomers
Generat ion X
Generat ion Y
Key Generations
Demographic Environment
Goal 2: Learn how demographic & economic factors affect marketing
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Natural Environment
Natural Environment:
Involves the natural resources that are
needed as inputs by marketers or that areaffected by marketing activities
Trends
Shortages of raw materials
Increased pollution
Increased government intervention
Goal 3: Identify trends in natural and technological environments
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Technological Environment
The most dramatic force shaping our
destiny
Rapidly changing force which
creates many new marketing
opportunities but also turns many
existing products extinct
Goal 3: Identify trends in natural and technological environments
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Cause-Related Marketing
Marketers create link between brand and
charitable organization
Demonstrates social responsibility Helps build positive brand image
Examples include General Mills Box Tops
for Education, Tang and Mothers AgainstDrunk Driving, Eddie Bauer and local
schools
Goal 4: Explore political and cultural environments
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Cultural Environment
Made up of institutions and
other forces that affect asocietys basic values,
perceptions, preferences and
behaviors.
Goal 4: Explore political and cultural environments
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Marketing Management
Themselves Identify with brands
for self-expression
Others Recent shift fromme to wesociety
Organizations Trend of decline intrust and loyalty tocompanies
Society Patriotism on the
rise
Nature lifestyles of healthand sustainability(LOHAS) consumersegment
Universe Includes religion and
spirituality
Cultural Environment Includes peoples views of
Goal 4: Explore political and cultural environments
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Responding to the
Marketing Environment
There are three kinds of companies:
those who make things happen, those
who watch things happen, and those
who wonder whats happened.
Goal 5: Realize how companies react to the marketing environment
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Name Roll No.
ABHISHEK DUBEY GM11153
ADITI JAIN GM11084
ANAND RAI GM11093
AJAY SAH GM11138
AMIT GUPTA GM11003
AMIT SAH GM11087
GROUP MEMBERS