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Marlabs Capabilities Overview SAP ERP Services © 2016, Marlabs - Confidential [email protected] +1 (732) 694 100 www.marlabs.com
Marlabs Capabilities Overview SAP ERP Services
© 2016, Marlabs - Confidential
+1 (732) 694 100
www.marlabs.com
• Founded in 1996
• 2100+ employees
• Consistent year-on-year revenue growth
• 100+ blue-chip clients across multiple verticals
• IP driven global consulting and software services
• Headquarters in Piscataway, NJ – USA
• Global delivery headquarters in Bangalore, India
• CMMI Level 5 and ISO/IEC 27001: 2013 certified
Marlabs Snapshot
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Global Locations
Strategic Partnerships Awards and Recognition Verticals Serviced
Overview
35%
22% 9%
23%
11%
Banking, Finance,Insurance
Media &Education
Transportation &Logistics
Healthcare & LifeSciences
Retail & Others
Global presence to drive speed and value
Key locations
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Marlabs Corporate HQ: One Corporate Place South, Piscataway NJ
• Global Data Center
• Network Operations Center
• Sales, Acct. Management & Operations Support
• Onshore Development Center
Marlabs North American Training Facility Broadhead Road, Bethlehem, PA
• Global Training Facility
• Multi-Discipline Center of Excellence
• Onshore Development Center
• DR Data Center
Global Development Center BWTC, Bangalore, India
• Global Development Center
• Multi Discipline Center of Excellence
• Asia-Pacific Data Center
• Network Operations Center
Global Development & Training Center Udayaravi Road, Mysore, India
• Global IV&V Center and CoE
• Asia-Pacific Training Facility
• Global Development Center
Global Development Center & CoE Infopark, Kochi, India
• Global Development Center
• Centers of Excellence
Partners in our success
Customers
4
Media & Education Banking, Financial Services,
Insurance Healthcare & Life Sciences
Logistics & Hospitality Retail & others
Secure, scalable & state-of-the-art
Infrastructure
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• 20,000 Sq. Ft. of infrastructure area (option to expand)
• N+1 infrastructure topography
• Dual and diverse power feed
• Lit with multi-entrance fiber rings
• State-of-the-art backup system & power unit
• Redundant service providers for guaranteed network uptime
• Dedicated secure channel
• VLAN for ODC isolation with selective access using ODC gateway
• Restricted access monitored by card and CCTV
• Two factor authentication and biometric finger print scan
• Advance intrusion prevention capabilities
• ISO 27001 compliant information security practices
• Full disaster recovery for hosted applications
• FM200 fire suspension system for complete protection
• Multisite Network Operations Center (NOC) for monitoring and management
• Scalability and extending T1/T3 circuit to alternate DR sites
SSAE 16 Type II Compliant Data Center, Piscataway, NJ
Guaranteed Security Disaster Recovery
Full spectrum of solutions and services
Service Offerings
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Application Development and Maintenance | Information Security | IT Infrastructure Services | Testing | Packaged Implementation & Support | Product Engineering
Cloud | Mobility | DAM | DW-BI & Analytics| Microsoft |Java | Open Source | ERP | Salesforce | IoT
Services
Industry Verticals
Technology Solutions
BFSI Education Transport Healthcare
Energy Retail Media Government
The expertise driving our solutions and services
Centers of Excellence
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• Improve legacy and proprietary Integration with current solutions/software
• Positive impact on usability and architecture decisions among project teams
• Increase overall user adoption
• Implement the best practices for the development of solutions
• Promote cross-platform flexibility
• Rapid scale up for project requirements
Marlabs Centers of Excellence (CoE)
Primary objectives
Industrialized assets and methods
Innovation Architecture based on cost/benefit analysis
Skills and Resources Alliance ecosystem
Microsoft Java/ Open
Source
Digital Asset Management
(DAM)
Testing DW/BI & Analytics
Mobile
Infrastructure, Security & Cloud
UI/UX ERP/ CRM
Client Project Stakeholders
Customer Centric Blended Model
Client Engagement
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Client Executive Sponsor
Client Program Manager
Client Project Manager
Client SME’s
IT & Infrastructure
Marlabs Executive Sponsor
Marlabs Account Manager
Business Analyst/ Lead Developer
Technical Architect
IT & Infrastructure
Programmer/ Analysts
Quality Assurance
IT & Infrastructure
Client Team Marlabs On-Site/Off-Site Team Marlabs Off-Shore Team
• Strong Transition Mgmt.
• Peer to Peer Communication
• Defined Escalation Process Steering
• Business Alignment
• Work Prioritization
• Metrics Monitoring
Project Management
Requirements/ Deliverables
Task Monitoring & Control
Project Status
Issue Management
Work Packages
Technical Specs
Project Lead / Manager
Project Lead / Manager
Center Of Excellence - Objectives
Marlabs – SAP ERP
End-to-end capability in SAP applications
SAP Solutions/Services
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Global Implementation Partner in SAP Mobility on HANA,
Global Application Support & Maintenance,
Global template rollouts,
Enhancement/development projects,
Application performance tuning, Archiving.
ABAP development, SAP Net Weaver Gateway,
Basis, Security & GRC, BW, Business Objects(BOBJ), HANA development, Enterprise Portal (EP),
SAP Mobility applications development (SMP 4.0 with UI5/FIORI, UX, Gateway)
Sales & Distribution, MM, FI/CO, PP, HCM, CRM, SCM-QM, SCM-PM, APO
Business Analysis Planning and Blueprinting Gap Analysis and Fitment Analysis Migration Study Project Scoping and Sizing
Project Management Functional Consulting Customization. Technical Development (ABAP,
HANA,BASIS Support, EP, BW/BO) Enhancement/ Development Data Migration
Offshore Technical Services Integration of SAP ERP with Other Systems Data Archiving Performance Fine tuning Testing projects in SAP
Application Maintenance & Support, 24*7 support
Enhancements / CRs Template Roll-out Troubleshooting, Fine Tuning of Configuration. Programs User Education & Training
PRE- IMPLEMENTATION
SERVICES
OTHER SERVICES
IMPLEMENTATION SERVICES
POST IMPLEMENTATION SERVICES
SERVICE AREAS FUNCTIONAL SKILLS TECHNICAL SKILLS
Support Solutions
SAP Service Delivery
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TECHNICAL SUPPORT Solution Support, Design, Alternate Analysis
BASIS SUPPORT
System Monitoring, Trouble Shooting &
Release Management
CENTRAL QUALITY TEAM
Review all deliverables Use Quality Gateways Pre-delivery Checklists Best Practices
SOLUTION MANAGER
Central Repository For Incident/Problem/ Change & Release
Management
SUPPORT SERVICES
L2, L3 Support Support On-demand Dedicated support and
shared service support models.
SERVICE MODELS
On-site /Off-shore /Near-shore
24x7x365 Support Services Flexible Models
Customized To Client Needs
Team of Functional Experts with Trouble Shooting Skills
FUNCTIONAL SUPPORT
MOBILE
WAREHOUSE
MANAGEMENT
MOBILE TIME AND
TRAVEL
MOBILE BI
MOBILE ASSET
MANAGEMENT
MOBILE FIELD
SERVICE
MOBILE DIRECT
STORE
DELIVERY
MOBILE SALES
MOBILE
PROCUREMENT
MOBILE OPERATING SCENARIOS ENTERPRISE APPLICATION
J2EE BACKEND
SERVER
ABAP BACKEND
SERVER
WEB SERVICE
PROVIDER
ALWAYS ONLINE TRANSACTION
SAP MI / WEB DYNPRO
ONLINE / OFFLINE SYNC
Enterprise Mobility Solutions and Business Value
Marlabs - SAP
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SAP product implementation trends revolve around new dimension offerings such as Mobility, Cloud, HANA with equal level of interest on implementing traditional ECC suite. Solutions based on Mobility (SMP 4.0), Cloud based solution offerings such as HANA, Success factor (HRMS), Ariba (e-Procurement), CRM and Analytics are major SAP focus trends.
MOBILITY | CLOUD | ANALYTICS | SOCIAL COMPUTING
Gartner1
Forrester 2
IDC 3
Deloitte4
Media Tablets and Beyond
Empowered employees (social, mobile, collaboration)
Mobile Devices “Win” over PCs
Social Business
Mobile Centric Application & Interfaces
Everything-as -a-Service
Cloud Platform Battles accelerate
Hyper-Hybrid Cloud
Contextual and Social User Experience
Big Data
Big Data Analytics become essential
Enterprise mobility Unleashed
Gamification
Social Business M&A
The Application Internet
Internet of Things
App Stores and Marketplaces
Intelligent Industry solutions
User Empowerment
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Market Potential – Analyst View
SAP Trends
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Business Trends and Product Outlook
Marlabs - SAP
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SCM
Extended Supply Chain functionalities such as EWM,SNC, TM & SCEM
Analytics – BI-BO,
HANA
ERP purchases fronted by CRM are
leading the pack
ECC WITH CRM
ON-DEMAND
Hosted and on-premise platforms
ERP purchases fronted by CRM are leading the pack.
MOBILITY
SMP 4.0 (SAP Mobility Platform), Devices
Management, Gateway, FIORI/UI5, SUP
VERTICAL
SOLUTIONS
Vertical markets are a key focus (Healthcare,
Banking, Manufacturing, FMCG, Sports/ Games)
PLM Integration of PLM
suite with ERP RDS
Rapid Deployment Solutions for specific industries enable customers to quickly and affordably deploy SAP solutions for specific business requirements at a low service-to-software ratio (Mfg., Pharma, CRM etc.)
INCREASED CUSTOMER BASE INCREASED REVENUES BRANDING IN SAP SERVICE AREAS
Tapping potential sap opportunities will bring increased revenue and
Growth to Marlabs
Better positioning in sap service sector, brand building.
Higher billing rates and better
EV/EBIDTA (P&L).
Readying up to Speed
Marlabs - SAP Roadmap
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SAP AMS SERVICES
HOLISTIC PROGRAM MANAGEMENT
FLEXIBLE PROJECT EXECUTION
ADVISORY SOLUTION CONSULTING
Trusted advisor for long term strategic partnership providing flexible, scalable and reliable expertise with
tangible cost improvements and value extraction from it investments.
Incident and Problem Management.
Project Lifecycle Management.
ITIL V3 framework for application maintenance and support.
Release Management
Change Management
ASAP AND RDS methodologies for package implementations Dedicated practice & COE For SAP competencies
Extended arm of Customer it team.
Provide flexible, Scalable and effective Delivery and resource Models to complement And supplement Customer it team. Senior resources for strategic and directional involvement.
Technology roadmap based on close alignment with technology vendors.
Multi-entity operational And it consolidation.
Roadmaps definition with close collaboration Between customers and OEM vendors
Long-Term Benefits to Customer
Marlabs
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Case Studies
Client Leading US Chemical and Pharmaceutical Company
Project The Client is engaged in a greenfield End to End SAP Implementation (ECC6 EHP7) migrating its data (Master & Transaction) from ECC5 & other legacy applications. It has huge set of Mobility solutions running on HANA in-memory.
Marlabs Solution Being a potential vendor and a long term value adding partner, Marlabs has taken ownership of a huge package of Mobility Applications that communicate with the customer SAP system.
This uses SAP Mobility Platform (SMP) where SAP HANA is connected via UI5/FIORI/Gateway Services/ODATA/J Con to the front end.
The high availability, access and convenience of doing business by various parties at various levels with ‘any time’ is the best advantage of this package. For instance, Customers of the company can place orders via their smartphone/notepads etc., higher officials can do approval of workflows (ex: purchase) using their smart mobile devices.
This system provides faster data performance of HANA, and provides in-memory database transactions.
Benefits Mobile applications help handle business functions ‘any where, any time’.
SAP HANA revolutionizes storage and performance of data
good add on analytic tools for reports and dashboards.
This project helps the customer to use a single production system (merging data/application from two Production systems into one), thereby synchronizing data with applications.
Technology Platform SAP R/3 ECC 6 EHP7, HANA 1.0 SP7, Mobility Apps (UI5/.NET/JCon/ABAP Gateway Service/ODATA)
Marlabs Case Study
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Client Leading US Chemical and Pharmaceutical Company
Need Outsourced application support services to meet the growing demands of managing a mission critical enterprise software instance.
Marlabs Solution Instituted robust processes for providing support that were based on three primary drivers: solving user problems, demonstrating competency in processes, and customizing product changes.
Developed a new, paperless workflow for the online creation and multi-level approval and release of purchase requisitions.
Created a new assets report by tailoring software code, and testing and deploying the report.
Modified a complex, pre-existing report to meet altered requirements
Our consulting services enabled the client to take full advantage of extensive return material authorization processes in SAP.
Modeled the client's end to end authorization cycle in SAP and demonstrated it to the client.
ECM tracks changes and maintains their history along with effective dates.
Benefits Provided quick turnaround of problems
Lowered application support costs
Met aggressive service level commitments
Increased return on software investment
Boosted user satisfaction levels
Freed client to focus on core business needs
Technology Platform SAP R/3 ECC, Oracle
Marlabs Case Study
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Client Leading Airline Services Provider
Need Ensure application availability and performance as well as maintain a satisfied user community.
Marlabs Solution Application support for SAP R/3, SAP BW, and Hyperion Financial Management.
Defined SLAs and setup a tiered 24x7x365 support structure.
Provided proactive support by monitoring system jobs.
Design, development and deployment of application changes and enhancements.
Ensured robust support processes to enable our client to transition to an integrated support model.
Incorporated a number of best practices for realizing across-the-board gains in process efficiency.
Benefits Speeded up turnaround for fixing issues
Provided single point of contact
Raised software quality levels
Implemented standardized support processes
Kept applications aligned with changing needs
Lowered application total cost of ownership
Technology Platform SAP R/3, Oracle, Linux
Marlabs Case Study
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Standing apart in the marketplace
Value Proposition
Delivery Excellence
Domain Expertise
• Flexible, transparent, and mature engagement models
• Seamless solution integration
• Certification compliance
• Robust Governance
• Strong focus on emerging technologies
• Centers of Excellence (CoEs) for technology proficiency
• Best in class technology and security infrastructure
Customer Centricity
Investment In Talent
• US based, IP driven organization with a digital technology focus
• Flexible engagement models with global talent
• Proven record of successful on-site, off-shore and blended engagements
• Customized solutions and services
• High competence levels in all technologies
• Home grown algorithm for matching resources with customer’s unique need
• Global training centers: Continuous quality improvement programs
• High retention rates
Higher Customer
Satisfaction
Excelling Employees
Project Certainty
Highest ROI and Value
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Contact Us
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USA New Jersey
Marlabs Inc. (Global Headquarters) One Corporate Place South, Floor 3, Piscataway NJ 08854 - 6116 Tel: +1 (732) 694 1000 Fax: +1 (732) 465 0100 Email: [email protected]
India Bangalore
Marlabs Software (P) Ltd. Bagmane World Technology Center, 14th Floor, Citrine Block - 4, Marathahalli Outer Ring Road, Mahadevapura, Bangalore – 560 048 Tel: +91 (80) 67229400/700 Email: [email protected]
Canada Marlabs Canada Incorporated 1235, Bay Street, Suite 400 Toronto Ontario M5R 3K4 Tel: +1 (416) 934 5005 Email: [email protected] Mysore
Marlabs Software (P) Ltd. # 462, A & B Block, Udayaravi Road, Kuvempunagar, Mysore - 570023 Tel: +91 (821) 4000200 Email: [email protected] Marlabs Software (P) Ltd. # 469, A & B Block, Udayaravi Road, Kuvempunagar, Mysore - 570023 Tel: +91 (821) 4191450 Email: [email protected]
Mexico Marlabs Technology Services Av. Patriotismo 229 Piso 8 Col. San Pedro de los Pinos Mexico, D. F. C. P. 03800 Tel: +1 (732) 694 1000 ext.6011 Email: [email protected] Kochi
Marlabs Software (P) Ltd. "Athulya", 2nd Floor, Infopark Kusumagiri P.O. Kakkanad Kochi - 682 030 Email: [email protected] Marlabs Software (P) Ltd. Trans Asian Corporate Park, XIV/396-C, Seaport Airport Road, Chittethukara, Kakkanad Kochi - 682 037 Ph: +91 (484) 6062885/886 Email: [email protected]
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