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MASSACHUSETTS OFFICE OF TRAVEL + TOURISM Betsy Wall Executive Director
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Page 1: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

MASSACHUSETTS OFFICE OF TRAVEL + TOURISM

Betsy WallExecutive Director

Page 2: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

MOTT IS THE STATE AGENCY DEDICATED TO PROMOTING MASSACHUSETTS AS A LEISURE TRAVEL DESTINATION, TO STIMULATE THE MASSACHUSETTS ECONOMY BY GENERATING STATE AND LOCAL TAX REVENUES, CREATING JOBS, AND SUPPORTING TRAVEL-RELATED BUSINESSES.

Page 3: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

MASSACHUSETTS OFFICE OF TRAVEL + TOURISM

(MOTT)

Tourism Marketing Film Office Sports Marketing

MASSACHUSETTS MARKETING

PARTNERSHIP

MMP

Page 4: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

WHY DOES TOURISM MATTER?

ECONOMIC IMPACT OF TRAVEL IN MA FOR CY2010

Domestic International

TOTAL

Travel expenditures

$13.5 Billion $2.1 Billion $15.5 Billion

Jobs 104,400 17,200 121,700

State and Local Taxes

$878.8 Million $127.6 Million

$1 Billion

Source: USTA,2010

Page 5: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

Sports Marketing International/ Domestic

Marketing Public Relations Trade Shows Social Media

Build College/ University Partnerships

Develop Sporting Brand

Film International/ Domestic

Marketing Public Relations

Social Media Studio Sales Calls

Liaison with Unions, Stakeholders

Workforce Development

Tourism Marketing Domestic/ International Marketing

Television, Radio, Online massvacation.com

Search Engine Marketing Public Relations

Targeted Consumer Outreach Social Media – Facebook, Twitter

E-Communication Sales Missions, Trade Shows

Group Tour, MA Green LGBT and Niche Markets

Students and Families Administer grants to RTC’s

MOTT’S PORTFOLIO

Page 6: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

MASSACHUSETTS VISITORS TOP 5 ACTIVITIES

Attend Family/Social Event 27%

Historical Places/Museums/Art Galleries 25%

Shopping 18%

Fine Dining 15%

Rural Sightseeing 14%

Page 7: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM
Page 8: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

Top International MarketsCanada

United Kingdom

Germany

Australia

China

Japan

France

Italy

Boston + Beyond

New York

Hartford & New Haven

Providence/New Bedford

New Hampshire(beyond the Boston media market)

Top Domestic Markets

3

Total: 20 million visitors to Massachusetts

MARKETS

Page 9: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

DOMESTIC TRAVEL ROUTES

Page 10: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

International Program

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INTERNATIONAL PROGRAM MOTT has representation in 6 international

markets Germany – In Country*U.K. – In CountryFrance – In CountryItaly – In CountryJapan – Program based RepresentationCanada – Program based Representation

MOTT’s International program focuses on trade, media, & consumers. Working with journalists, tour operators and publications to promote Massachusetts to an international market.

Discover New England - MOTT participates in this New England organization to bring more international tourism to the New England states.

*In country means reps are stationed in the home country and run a pr and marketing program for the benefit of Massachusetts.

Page 12: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

INTERNATIONAL ROUTES

Praia

PontaDelgada

Terceira

Reykjavik

DublinShannon London

LHR FrankfurtMunichParis

RomeMadrid

Lisbon

Amsterdam

ZurichToronto

YYZ & YTZ BOS

Bermuda

Santo Domingo

Punta CanaSt. Maarten

ProvidencialesNassau

Aruba

Montego Bay

Cancun Santiago

TokyoNRT

Ottawa Montreal

Page 13: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

TERMINAL E – LOGAN AIRPORT

Page 14: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

JAPANJAL flight between Tokyo and Boston Logan launches April 22

•Four flights per week until June when flight becomes daily

•Boston is the first city to which Japan Airlines has said it will fly the 200-seat 787 “Dreamliner”

•Feeder flights from 22 markets including Shanghai, Beijing, Hong Kong, Singapore, Taipei, Seoul, New Delhi, Manila and Bangkok

•Massachusetts had the highest percentage of international college freshmen of any state in the country in the 2009-2010 school year, according to the AICUM — the majority of them coming from India, China, Korea, Canada, and Japan

Page 15: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

MASS FILM OFFICE WEBSITE

Lisa Strout, [email protected] www.mafilm.org

Page 16: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

MASSACHUSETTS FILM OFFICE UPDATE January – October 2011

PRODUCTIONS

RECENTLY RELEASED Title Release Date Locations Box Office Position

Opening Weekend What’s Your Number? Starring: Anna Faris; Chris Evans

September 30, 2011 Boston, Gloucester 8th

Moneyball (partially shot in MA) Starring: Brad Pitt; Jonah Hill

September 23, 2011 Boston- Fenway Park 2nd

Title

Studio

# Shooting

Days

# of Local

Jobs

Locations

Crooked Arrows Starring: Brandon Routh; Chelsea Ricketts

Branded Pictures Ent. 30 60 Danvers, Topsfield, Wellesley

Donny’s Boy (I Hate You Dad) Starring: Adam Sandler; Andy Samberg

Columbia Pictures Happy Madison Productions

53 250 Boston, Dennis, E. Bridgewater, Everett, Lynn, Osterville, Peabody

Fairhaven Starring: Chris Messina; Rosemarie Dewitt

Atlantic Pictures 27 40 Fairhaven, New Bedford

Frank Starring: Rachel Miner; Chris Sarandon

30 40 New Bedford, South Dartmouth, Westport

Here Comes the Boom Starring: Kevin James; Salma Hayek; Henry Winkler

Columbia Pictures 52

200 Boston, Lowell, Peabody, Quincy

R.I.P.D Starring: Ryan Reynolds, Jeff Bridges

NBC/Universal Pictures 100 500+ Boston, Dedham, Raynum, Quincy

TED Starring: Mark Wahlberg; Mila Kunis; Seth MacFarlane

NBC/Universal Pictures 52 225 Boston, Canton, Chelsea, Everett, Norwood, Somerville, Swampscott

10

Page 17: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

MASS SPORTS OFFICE: WEBSITE

Shannah McArdle – [email protected]

http://www.masportsoffice.com

Page 18: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

MASS SPORTS OFFICE UPDATE

•MSO micro-site. A one-stop shop for MA sports fans and sports participants.•MSO attended (TEAMS) Tradeshow. Leads posted on massvacation.com

2012 Confirmed Events2012 World Group II Fed Cup first-round tie Feb 4-5Worcester2012 ACC Indoor Track & Field Championships Feb 23-24Boston2012 MAAC Basketball Championships March 1-5Springfield2012 US Synchronized Skating Champs March 7-10Worcester2012 SOMA Winter Games March 10-11Worcester2012 NCAA DI Men’s Basketball Reg. Champs March 22&24 Boston2012 DI Men’s Ice Hockey Champs NE Regional March 24-25Worcester2012 NCAA DIII Men’s Volleyball Champs April 27-29 Springfield2012 NCAA Men’s Lacrosse Championships May 26-28Foxboro2012 Little League Girls’ Softball Regional’s July 28-Aug 2 Worcester2012 US Rowing Masters National Championships Aug 9-12

Worcester2013 World Synchronized Team Skating Champs TBA

Boston 

12

Page 19: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

Public Relations/MarketingPUBLIC RELATIONS

Strategic year-long thematic based PR calendar Fams and desksides in New York and other markets Support for marketing promotions and campaign launches Integration with ongoing initiatives

MARKETING Massvacation.com

Updated frequently with fresh content and images Facebook/Twitter GEO sort and database SEO – link to massvacation.com to increase traffic on both sites

Creative – Focus on value and getaways Online, radio, print Target New York markets Brand and promotional campaigns

Page 20: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

SOCIAL MEDIA PROGRAMS MASS INSIDER – This program offers deals and discounts

to consumers. If you have something you would like to offer as part of the Mass Insider program please contact Lisa Simmons at [email protected]

FACEBOOK – Like Us - www.facebook.com/VisitMassachusetts

TWITTER – Follow us - http://twitter.com/VisitMA BLOG – MOTT’s weekly blog gives a look at many of the

unknown treasures of Massachusetts told from a visitor’s perspective

MOBILE APP – For use on the Iphone this app will provide consumers with up to date information on where to stay, what to do, where to sleep, where to shop – all of your listings must be up to date in our database

Page 21: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

Linking to Massvacation.com

•In an effort to increase the SEO of the Massachusetts Office of Travel & Tourism website, we are asking the tourism industry to link to us from their websites. •This means placing the below logo somewhere on your site (preferably on the home page).• This linking program will allow visitors to find Massvacation.com easily on the web and support your sites through this linking program as well.

The logo should be placed on the homepage as a hyperlink to http://www.massvacation.com

http://www.massvacation.com/images/mott_logo_new.jpg

Page 22: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

Boston Globe Travel Show February 10 – 12, 2012

New York Times Travel Show March 2 - 4, 2012

LGBT Travel Show March 16-17, 2012 NYC

DNE March 26 – 28, 2012

Digital Marketing: From website to Facebook: Spring 2012

Japan Air Service Launch April 22, 2012

ESTO August 26 -28, 2012

UPCOMING TOURISM EVENTS

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Page 23: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

DISCOVER NEW ENGLAND (DNE) SUMMITMarch 26 – 28, 2012 – Boston Park Plaza Hotel, Boston

•70 International Tour Operators •Over 300 members of the New England tourism industry•Tour Operators and U.S. Receptive Operators – UK, Germany, France, Italy, Scandinavia and other countries in Western Europe.•Early Bird Rate: $495 per person (fully paid by Jan. 31, 2012) Standard Rate: $595 per person (after Jan. 31, 2012) http://www.discovernewengland.org/travel-trade/dne-summit/.

WHAT IS DNE?•Discover New England (DNE) is the official tourism organization representing the New England region•funded by the participating states of Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont.

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DNE

Page 24: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

13

GOVERNOR’S CONFERENCE

25TH ANNUAL GOVERNOR’S CONFERENCE ON TRAVEL AND TOURISM

September 20, 2012The Big E

Page 25: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

• MOTT is a public agency/no membership, free participation• MA businesses have free access to our website –update your own listings

contact: [email protected] • Send us photography, press releases, other info, let us know what is happening• Check the LEADS page regularly and respond to inquiries.

Username: leads password: 3RT67JM• Contact: [email protected] for press and lead inquiries

MOTT RESOURCES

Page 26: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

MOTT RESEARCH

TONY D’AGOSTINORESEARCH [email protected]

Page 27: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

SUMMARY OF TRAVEL DATA TRACKED BY MOTT

LEVEL U.S. MA - state County/RTC Cities/Towns Source

Economic ImpactInternational X XDomestic X X X X USTA

VisitationInternational X X Dept. CommerceDomestic X X TNS

Visitor Profile

International X Dept. CommerceDomestic X X TNS

Rooms' Tax Collections MA DOR

State X X XLocal X X X

Lodging Data STROcc.,Rate,Sold etc. X X X

Page 28: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

Massachusetts Tourism Economic ImpactBarnstable County & Orleans

Page 29: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

2011 lodging stats to date thru May:•Rooms Sold…….in MA up 4% (up 6% in U.S.) and up 5.4% in Barnstable County•Room Revenue...in MA up 6% (up 9% in U.S.) and up 4.2% in Barnstable•Orleans lodging $266,000 in state occupancy taxes and $187,000 in local occupancy taxes (based on a 4% local option rate)

2010 economic impact data project solid growth:

•Rooms sold… in MA up 9% (up 8% in the U.S.) up 5% in Barnstable County

•Room Revenue in MA up 11% (up 9% in the U.S.) up 6% in Barnstable County

•Barnstable County rooms occupancy tax collections were $9.8 million (state) and $8.2 million (local)

Page 30: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

MASS FILM INDUSTRY

WHAT IT MEANS FOR YOU & YOUR COMMUNITY

Page 31: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

Why Film is Good for the Economy

Page 32: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

Economic Background Internationally, the Film Industry is an

expanding economic sector.

The Price Waterhouse Coopers Entertainment Media Survey 2008-2012 estimates an annual growth rate of 6.6%.

US: $2.2 trillion/year estimated in 2012.

Page 33: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

The Economic Argument

High-paying Jobs

Business growth

New money into our economy Increased exposure and tourism

Page 34: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

Current Stats 2011 – 9 Feature Films Estimated MA spend by films in 2011:

$222 million

Workforce: Technicians Local: 900 members Teamsters: 500 members Screen Actors/AFTRA: 2,200 members Total estimated MA film professionals: 3,500

Page 35: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

Made in Mass Filmography 2009 - 2011

2011Fairhaven, Ted, Here Comes the Boom, I Don't Know How She Does It, I Hate You, Dad, Crooked Arrows, R.I.P.D, Frank, Lords of Salem

2010Jumping the Broom, Boston's Finest (TV Pilot), What's Your Number?, The Woman, Whaling City, The Quinn-tuplets (TV Movie), Silver Circle, Sunny Side Up, Summer Song, Girlfriend, Moneyball

2009The Zookeeper, Mission Park, See Kate Run (TV Movie) The Company Men, The Social Network, Grown Ups, The Fighter, The Lightkeepers, Furry Vengeance, Locked In, Knight & Day, The Town

Page 36: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

How Local Businesses Benefit

Average television series uses 500 local vendors

Recent vendor lists include over 1,000 local vendors

Vendor lists do not include the one-time usages - antique shops, general retail, clothing shops,

bakeries, restaurants, parking lot rentals, etc.

*See Business Handout*

Page 37: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

Examples….. A local lumber company estimated a million

dollars in spending from film projects last year; increased their staff; added trucks.

A Chinese Restaurant and Pizza Shop located near a production set were kept extraordinarily busy for many months – supplying “2nd Meals” for the crew.

A franchise car rental company (locally run) says that without film, their business would be down.

Page 38: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

FILM TOURISM

Page 39: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

Classic Massachusetts Examples

Page 40: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

Gloucester bar, Perfect Storm

L Street Tavern, South Boston

Page 41: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

Sweden & The Millenium Trilogy

Page 42: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

Millenium Effects 10,000 people take the Millenium tour each year

6,800 copies of the “Millenium Map” have been distributed

Hotels and tour operators market Millenium “stays,” tours, and cruises

Interest from Journalists and TV teams from abroad

Page 43: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

Lasting effects on tourism

“The Sound of Music,” released in 1965, is still drawing 300,000 fans annually to Salzburg with 40,000 of them taking the official Sound of Music Tour

The Iowa field in The Field of Dreams still has over 100,000 visitors each year.

New Zealand has experienced a phenomenal uptick in visitation following the Lord of the Rings films – and attributes roughly 80% of their tourism dollars to these films, for each year after each film’s release. The “Hobbit” is next in line.

New Mexico saw a dramatic surge of tourists wanting to stay at a “Dude Ranch” – after seeing “City Slickers” – and the trend continued for the next decade.

Page 44: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

Film Tourism in Massachusetts

On Location Tours was resurrected in 2011, showcasing the famous movie and television locations throughout Boston.

Boston: Cheers, Knight & Day, ZookeeperLowell: The Fighter

South Boston: Good Will HuntingGloucester: Perfect Storm,

The Vineyard: Jaws

Page 45: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

For more information:

Lisa Strout, Director Massachusetts Film Office

10 Park Plaza, Suite 4510 Boston, MA 02116

(617) 973 8400 www.mafilm.org

[email protected]

Page 46: MASSACHUSETTS OFFICE OF  TRAVEL + TOURISM

John Alzapiedi, Web [email protected]; 617-973-8589 Dagny Ashley, Group Tour [email protected]; 617-973-8511 Ken Brissette, Chief of [email protected]; 617-973-8565Phyllis M. Cahaly, CMD, Dir. Specialized

[email protected]; 617-973-8509Tony D’Agostino, Research [email protected]; 617-973-8512Tim Grafft, International Marketing [email protected]; 617-973-8542Jonathan Hyde, Green & Cultural [email protected]; 617-973-8505Betsy Larkin, International Marketing

Coordinator [email protected]; 617-973-8531

Massachusetts Office of Travel & Tourism [MOTT]10 Park Plaza, Suite 4510, Boston, MA 02116Phone: 617-973-8500 • Fax: 617-973-8525

www.massvacation.comBetsy Wall, Executive Director

[email protected] Leary, Visitor Services [email protected]; 617-973-8587Shannah McArdle, Director of Sports

[email protected]; 617-973-

8504Catherine Onasanya, Administrative

Assistant [email protected] 617-973-

8400Jonathan Paris, ED, Mass. Sports

Partnership [email protected]; 617-254-6103Diane Roberts, Financial [email protected]; 617-973-8544Lisa Simmons, Director of Communications [email protected]; 617-973-8508Lisa Strout, Dir. Massachusetts Film [email protected]; 617-973-8401Stephen M. Walsh, Visitor Services

Manager [email protected]; 617-973-8586

STAFF LIST


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