Date post: | 17-Feb-2017 |
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Technology |
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© 2016 N-able Technologies, Inc. All rights reserved. 1
Master Class SeriesAutomation ManagerPolicies Managed Service Providers can’t live without.
Shawn ZenzSr. Product Manager
Ali MahmoudSr. Product Marketing Manager
© 2016 N-able Technologies, Inc. All rights reserved. 2
The advantage of
Automation
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Automation Advantages
Save
TIMEREACT
instantly
MULTIPLEtasks
Workflow
CONSISTENCY
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System clean-up tasks• Empty system temporary files• Clear browser caches• Defragment hard disk c:• Create ticket and add time
Automation vs. Manual2 min. vs. 43 min.*
*Estimate based on approximate execution time to complete each activity.
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Manual process• Contact the user and schedule time to
meet (5 min)• Look up and contact user at appointed
time (2 min)• Small talk (7 min)• Remote control (2 min)• Browse PC to file locations (3 min)• Explain your process (5 min)• Empty system temporary files (2 min)• Clear browser caches (7 min)• Defrag hard disk c: (2 min)• Wait for execution of tasks (??? min)• Confirm tasks are completed (5 min)• Create ticket and add time (3 min)
ManualMinimum 43 min.*
*Estimate based on approximate execution time to complete each activity.
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Automated process• Look up user in N-central® and execute
automation (2 min)• Complete tasks (automatic)• Create ticket and add time (automatic)Automated
2 min.*
*Estimate based on approximate execution time to complete each activity.
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Self-healing• N-central detects failed capacity threshold• N-central executes automated response• N-central creates ticket and adds time
Self-Healing0 min. 0
min.
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Automation ManagerMaking your automation easy
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Automation Manager AdvantagesPO
WER
SHEL
L
DRAG
& D
ROP
600+
OBJ
ECTS
& 7
0+ P
OLI
CIES
TRAI
NIN
G &
WAT
ERM
ARKS
DIRE
CT U
PLO
ADPowerful controls
Interfaces with most Microsoft
components and software
Common Microsoft language
Easy to use and navigate
Quickly and easily build
policies without prior
scripting experience
No prior scripting
knowledge
Broad range of capabilities
Interaction with all facets of the
Microsoft platform
From basic to advanced
Video Library
Documentation & examples per
object
Hover-over tips & formatting
cues
Visible, plain English
warnings
One click addition to N-
central
Ready to use seconds after
saving
Recall & edit abilities
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What’s new in
Automation Manager
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Added with N-central 10.1
BRANDINGAutomation Manager Designer has been enhanced to match the overall new look and feel of N-central.
RE-DRAG AND DROPNow you can drop an object into a policy and later drag and drop it as elsewhere required.
TRAINING VIDEOSNew users of Automation Manager can now launch a window from within Automation Manager Designer to review Training Videos and Webinars.
NEW
NEW
NEW
WATERMARKINGExample text input for all Automation Manager objects will eliminate guess work when formatting an input parameter or what an object is expecting.
INLINE HELPA new help icon will provide useful tips for all objects. The pop-up can be moved around and left open.
DIRECT SUPPORT SCRIPTING TASKSResolve customer problems on demand by executing Automation Policies and Scripting tasks from under the newly re-named “Scripting” tab.
NEW
NEW
NEW
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Policy Building Walkthrough
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Advanced Software Uninstall Policy
Kudos to Roby on the On Boarding Team!
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Training and Documentation
Are you a partner looking for in-depth training on automation policy building or implementation?
Try these resources on:
nrc.n-able.com blogs.n-able.com
• Subscription Training for Automation: Training > Technical > Subscription
• N-central Online Help: Support > Product Docs > Product Online Help widget > Choose N-central > Automation Manger
© 2016 N-able Technologies, Inc. All rights reserved. 15
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