©2013 MasterCard. Proprietary
2013 Investment Community Meeting
MasterCard Incorporated
September 11, 2013
©2013 MasterCard. Proprietary
Agenda
MasterCard Investment Community Meeting September 11, 2013
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10:00 a.m. Welcome Barbara Gasper
Strategic Overview Ajay Banga
Global Products & Solutions Gary Flood
Emerging Payments Ed McLaughlin
North America Chris McWilton
Merchant Value Proposition Craig Vosburg, Tim Murphy, Kevin Stanton
Q&A Session
11:30 a.m. Break
11:45 a.m. International Markets Ann Cairns
Delivering in the Market Daniel Monehin, Bella Stavchansky Eddie Grobler, Cathy McCaul
Financial Perspective Martina Hund-Mejean
Q&A Session
Wrap Up Ajay Banga
1:15 p.m. Lunch, Management Mingle & Product Experiences
3:15 p.m. Event Adjourns
©2013 MasterCard. Proprietary
Forward-Looking Statements
MasterCard Investment Community Meeting September 11, 2013
Page 3
Today’s presentation may contain, in addition to historical information, forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.
These forward-looking statements are based on our current assumptions, expectations and projections about future events which reflect the best judgment of management and involve a number of risks and uncertainties that could cause actual results to differ materially from those suggested by our comments today. You should review and consider the information contained in our filings with the SEC regarding these risks and uncertainties.
MasterCard disclaims any obligation to publicly update or revise any forward-looking statements or information provided during today’s presentations.
Any non-GAAP information contained in today’s presentations is reconciled to its GAAP equivalent in the Company’s periodic SEC filings.
©2013 MasterCard. Proprietary
2013 Investment Community Meeting
Strategic Overview
Ajay Banga
Chief Executive Officer
September 11, 2013
©2013 MasterCard. Proprietary
Strategy Focus Remains the Same
September 11, 2013 MasterCard Investment Community Meeting
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Personal Consumption Expenditure
Cash & Check vs. Electronic Payments “Grow the Pie”
MA Share of Electronic Payments “Grow Share”
Grow the Pie
• Financial inclusion
• Small merchant acceptance
• Low- and high-value payments
Grow Our Share
• Build competitive advantage through technology and services
• Participate in more domestic transactions
©2013 MasterCard. Proprietary
Transforming to Address Changing Environment
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How We Started… Where We Are…
Engagement with Consumers, Merchants and Governments
Strong brand and differentiated offerings drive share growth
More jump in our innovation step, embracing technology as our future
Talent to challenge and push forward
Principle focus on Financial Institutions
Undifferentiated brand
Disproportionate contribution from credit products
Conservative culture
September 11, 2013 MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
MasterCard of the Future: More Than Just Payments
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Merchant
Government
Consumer
Financial Institution
Help them grow their business, understand their customers, increase their profits
Help drive financial inclusion, prosperity and transparency into the system
Help them make the right purchase decisions, get the best deal, make shopping fun
Help them attract and retain customers, protect / grow existing revenues, identify new opportunities
September 11, 2013 MasterCard Investment Community Meeting
Providing value to all stakeholders before, during and after the payment
©2013 MasterCard. Proprietary
Key Themes for Today’s Meeting
MasterCard Investment Community Meeting September 11, 2013
Page 8
Convergence of Physical and Digital is changing the payments experience
Conversion of cash to electronic payments provides a long runway for growth
Investing for growth … now and in the future
Expanding our reach across the payments ecosystem to provide more value
©2013 MasterCard. Proprietary
Executing on the Strategy
MasterCard Investment Community Meeting September 11, 2013
Driven by Data, Technology and People
GROW Core Business
• Invest in Credit, Debit, Commercial and Prepaid products
• Win key deals
• Grow share and earnings
DIVERSIFY Geographies & Customers
• Engage with non-traditional customers and governments
• Increase focus on emerging markets
• Physical-digital convergence
• Data and analytics capability – information services
BUILD New Businesses
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©2013 MasterCard. Proprietary
2013 Investment Community Meeting
Global Products & Solutions: Driving Growth and Competitive Advantage
Gary Flood
President, Global Products & Solutions
September 11, 2013
©2013 MasterCard. Proprietary
• New consumers, new merchants
• New payment flows
• Cash conversion
Executing on Our Strategy
September 11, 2013 MasterCard Investment Community Meeting
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Personal Consumption Expenditure
Cash & Check vs. Electronic Payments “Grow the Pie”
MA Share of Electronic Payments “Grow Share”
• Differentiated products
• Processing
Grow Share Grow the Pie
Convergence of physical & digital
©2013 MasterCard. Proprietary
Capitalizing on Two Megatrends All Markets, All Segments
Conversion of Cash to Electronic Payments
Convergence of Physical and Digital
September 11, 2013
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1 Cisco Visual Networking Index; Index Mundi World Demographics Profile 2013
85% of the world’s transactions are cash & check
• Aligned with government goals
• Consumer and merchant extension huge
66% of the world’s adults connected by 20161
• Enables inclusion, issuance, acceptance
• Improves buying and selling experience
MasterCard Investment Community Meeting
Conversion to a World Beyond Cash
©2013 MasterCard. Proprietary
Growing Share and Growing the Pie
GROW
Core Businesses Faster than Market
DIVERSIFY
Customers and Geographies
New, High-Growth Scalable Businesses
BUILD
• Consumer Credit
• Debit
• Commercial
• Prepaid
• Processing
• Governments
• Merchants
• Unbanked and
underbanked
• New markets
• Convergence of
physical and digital
• Advisors and
Information Services
September 11, 2013
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Data & technology driven locally executed
MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
Grow Share Continue to Deliver on Core Business
1H 2013 GDV Growth
Market Share Trend
Consumer Credit
+10% • Expanding reach
• Winning deals
• Driving brand preference
• Advancing affluent
• Optimizing portfolios
• Expanding into new uses
Debit +12%
Commercial +17%
Prepaid +19%
Rich value propositions driving growth
September 11, 2013
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MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
Governments & NGOs Merchants Consumers
• New merchant value propositions
• Targeting
• Connecting buyers and sellers
• Expanding reach
• Driving financial inclusion
• Driving efficiency
• Tailoring value propositions
• Increasing consumer engagement
Grow Share Differentiated Value to Broader Set of Stakeholders Driving Results
September 11, 2013
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MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
Grow Share Brand Momentum
Source: BrandZ™ Top 100 Most Valuable Global Brands, 2009 – 2013
MasterCard is among the
top brands in the world
September 11, 2013
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+275% Brand Value
+67 Spots
#87 2009
#20
#67
#60
#29
$7.4B
2013 $27.8B
Rank Brand Value
2012 $20.8B
2011 $13.5B
2010 $11.7B
MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
Grow Share Brand Momentum
September 11, 2013
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Priceless Music SU2C Priceless Cities
• Increasing spend
• Winning deals
• Driving preference
• Expanding globally
• Increasing spend
• Merchant engagement
• Expanding globally
• Connecting through passions
• Driving preference
• Social engagement
MasterCard Investment Community Meeting
Strong marketing assets and partners driving engagement
©2013 MasterCard. Proprietary
Grow Share Expanding Processing Capabilities
MasterCard Investment Community Meeting
Acquirer
Acquiring
Processor
Issuer
POI
(Merchant / ATM)
Issuing
Processor
MasterCard
Network
Switch
IPS
Access
ECS
Trevica
MiGS
SPS
DataCash
ECS
Trevica
Expand Issuer Processing Expand Acquirer Processing
September 11, 2013
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Touch more transactions; beyond traditional role as network processor
©2013 MasterCard. Proprietary
Grow the Pie New Consumers & New Merchants
September 11, 2013
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The Next
500 Million
Consumers
100 Million
Merchants
• Unbanked and underbanked
• Market organizing
– Source of funds
– Storage of funds
– Use of funds
• New small merchants
• Underpenetrated categories
• Acquirers & non-traditional
partners
• Scale new streamlined
acceptance models
Convergence of physical and digital improves opportunity
MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
Grow the Pie Driving Cash Conversion
September 11, 2013
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Acceptance
development
Government
engagement
Cost of cash
studies
Low-value
payments
expansion
5-step model
from ATM to POS
Mobile
payments
World Beyond Cash
MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
11-20 Categories
Health & Personal Care, Rails and Bus
(on the rise)
Socializing (on the rise)
Grocery & Fuel, Clothes & Shoes
(plateau)
Grow the Pie ATM to POS Acceleration
Consumers progress through stages as reliance on cash is overcome and a debit card payment habit is adopted
September 11, 2013
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STEP 4: Habit is Formed
STEP 3: Building to Regular Use
5-10 Categories
Grocery & Fuel, Clothes & Shoes (core Debit territory)
STEP 5: Debit Devoted
20+ Categories
Use Whenever and Wherever
STEP 1: Card Necessity or Confined to Use
Emergency
No Alternative
Planned 1-Off
1 Category
STEP 0: Cash Only
Cash 360°
STEP 2: Incidental Use
2-4 Categories
Planned purchases “first use” categories
MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
Differentiated Assets and New Businesses Driving Competitive Advantage
Fraud Solutions
Mobile
Loyalty
Data Analytics
Processing
Program Management
Payment Gateway
Digital
Labs
Advisors
Brand Social
DataCash
Brazil Redecard
Access + IPS
Qantas
Fraud Shield Germany, Netherlands
Advisors
3 Strong Verticals
September 11, 2013
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Examples:
MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
Concluding Remarks
MasterCard Investment Community Meeting September 11, 2013
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Strategy efforts paying off;
focus on scaling
Broader stakeholder focus creates growth opportunities;
capitalize on it
Cash is converting to electronic;
get at it faster
Push innovation, technology, execution;
will set us apart
Don’t take eye off the basics;
deliver the core
Opportunity in convergence of physical and digital is big;
we are aligned, investing and determined
©2013 MasterCard. Proprietary
2013 Investment Community Meeting
Emerging Payments
September 11, 2013
Ed McLaughlin
Chief Emerging Payments Officer
©2013 MasterCard. Proprietary
Enormous Opportunity for Growth
September 11, 2013 MasterCard Investment Community Meeting
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Add New Value and Extend to More Merchants
Reach New Consumers
Win Share and Serve Existing Consumers Better
©2013 MasterCard. Proprietary
Three Key Strategic Elements
September 11, 2013
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Optimizing Network for
Digital Transactions
Engaging with
New Partners
Extending Our Reach
Beyond Plastic
MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
Any device
MasterCard is Enabling New and Better Shopping Experiences
Tap & Go
In-Aisle
In-App
On-line
September 11, 2013
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MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
MasterPass is Digital MasterCard
Live in the four target markets
Australia, Canada, UK, US
Seven additional countries by year-end
Brazil, Belgium, France, Italy, Singapore, Sweden, Spain
Merchant acceptance gaining momentum
>22,000 merchants live
Global interoperability, online, in-app, in-store
Better consumer experiences
September 11, 2013
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MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
Summary
It is still early days in digital, and the opportunity is tremendous
MasterCard is enabling the full spectrum of digital shopping experiences
We are delivering new capabilities more quickly, and in more markets, than our key competitors
September 11, 2013
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MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
2013 Investment Community Meeting
North America: Growth in an Established Market
Chris McWilton
President, North America
September 11, 2013
©2013 MasterCard. Proprietary
Understanding an Established Market
Largest contributor to MasterCard revenue
Continued growth opportunities
More holistic view of issuance and acceptance
Expanding acceptance in new and emerging verticals
September 11, 2013 MasterCard Investment Community Meeting
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©2013 MasterCard. Proprietary
Transforming the Business for Growth
Diversified customer base Diversified product set
Enhanced value and offerings for merchants
Governments as regulator and customer
Stronger brand awareness and preference
September 11, 2013
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MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
Building Momentum in Credit
September 11, 2013
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Commercial Credit
MasterCard Investment Community Meeting
Consumer Credit
©2013 MasterCard. Proprietary
Navigating the Regulatory and Legal Landscape
Advocate on behalf of consumers
Create greater understanding of value of electronic payments
Elevate standards and actions across the industry
Continue to solidify relationships and balance of ecosystem
Serve all stakeholders through amicable resolutions
September 11, 2013
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MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
Maximizing Our Opportunity
Build on our competitive advantages
Re-establish consumer credit momentum
Further diversify our business
Continue to enhance the value of our network
Drive the convergence of the digital and physical worlds
September 11, 2013
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MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
2013 Investment Community Meeting
Panel Discussion: Merchant Value Proposition
September 11, 2013
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Panel Discussion:
Merchant Value Proposition
September 11, 2013
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Craig Vosburg Group Executive, U.S. Market Development
Tim Murphy Chief Product Officer
Kevin Stanton President, MasterCard Advisors
MasterCard Investment Community Meeting
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2013 Investment Community Meeting
Question & Answer Session
September 11, 2013
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2013 Investment Community Meeting
International Markets: Diversification Driving Global Advantage
Ann Cairns
President, International Markets
September 11, 2013
©2013 MasterCard. Proprietary
International Markets Regional Overview
September 11, 2013
Page 40
GDV Growth 1H 2013 (Local Currency)
Latin America GDV 16%
Europe GDV 13%
APMEA GDV 21%
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Our Business Has Evolved Substantially
September 11, 2013
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Meeting the challenge of a World Beyond Cash
Recent Past Current Direction
Global and regional centered model
Distributed country model
Customers primarily Financial Institutions
Diversified with Governments, Telcos and Merchants (large and small)
Emphasis on Issuance Growing Acceptance focus
Traditional role in value chain Products and partners to drive Digital Convergence
Target banked consumers Address Financial Inclusion to reach next 500MM under served consumers
MasterCard Investment Community Meeting
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Europe: Italy and UK Driving Prepaid Innovation and Growth
September 11, 2013
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Italy
• 1st EU government social card with Poste Italiane
• 1st co-brand loyalty program with Vodafone and now with ENI
• #1 in the prepaid “light account” card market
UK
• 1st contactless prepaid card with rewards with Everything Everywhere “EE”
• 1st prepaid mobile payment solution with EE and Samsung
• 1st to launch co-brand prepaid with British Airways
Italy
UK
MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
LAC: Brazil Building Relationships with Retailers
September 11, 2013
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• Brazil: 50% of LAC unbanked population
• Retailers: Largest industry with 26% PCE
• 2010: Licensed first retailer Lojas Renner
• Today: Reach over 30MM consumers through our relationships with retailers
Brazil 41%
Mexico 24%
Argentina 6%
Others 29%
Where we have non-traditional partners in LAC
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Asia Pacific: China & Singapore Setting the Stage for Digital Convergence
September 11, 2013
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e-Commerce Growth
• CAGR projected at 22% to 2017*
• China and Singapore projected market size of US$576B by 2017*
• Building preference with leading retailers
• Partnership with Alibaba to reach 800MM consumers and 6MM merchants
NFC Proliferation
• Strong growth in PayPass taps
– 35% in Singapore
• Digital wallets with all Telcos in Singapore
• 1st NFC mobile payment service in Greater China
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* Source: Glenbrook Partners study
©2013 MasterCard. Proprietary
MEA: South Africa Building a Business Case for Financial Inclusion
September 11, 2013
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Doing well, while doing good
Partnership Approach
• Public / Private Partnership e.g., SASSA
• Private / Private Partnership e.g., Blue Label, Standard Bank
Positive Impact
• Banked population grew to 67% in 2012
• 20% of population with SASSA MasterCard
• 10% more card acceptance locations by 2016
• Impact 15MM who use public transport daily
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2013 Investment Community Meeting
Panel Discussion: Delivering in the Market
September 11, 2013
©2013 MasterCard. Proprietary
Panel Discussion:
Delivering in the Market
September 11, 2013
Page 47
Daniel Monehin Division President
Sub-Saharan Africa
Bella Stavchansky Division President
High Growth European Markets
Cathy McCaul Group Executive
Integrated Processing Solutions
Eddie Grobler Division President
AustralAsia
MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
Nigeria: Developing Technology Partnerships to Achieve Financial Inclusion
September 11, 2013
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Fraud Reduction
Cost Reduction
Biometric Authentication
Transparency
Efficiency
Large-Scale Collaboration
MasterCard Government
Banks Merchants
Tech Partners
13MM cards
Pilot >100MM cards
Potential
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©2013 MasterCard. Proprietary
High Growth European Markets: A Tap & Go Revolution in Poland
September 11, 2013
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Large scale collaboration
MasterCard Government
Banks Merchants
Tech Partners
23%
POS Txns
38%
Acceptance
Locations
>10MM
Txns
per month
36%
Low-Value
Payments
63%
Cards Enabled
Contactless Revolution
Replicating Success across
HGEM
PayPass now in 19 major markets and Mobile NFC in 10
Success
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©2013 MasterCard. Proprietary
Australia: Accelerating Towards Digital Convergence
September 11, 2013
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>10MM
PayPass
Cards
30%
Txns
<A$100
High
Consumer
Adoption
Tipping Point
16MM Txns
per month
Platform for
NFC
Digital Convergence
PayPass Foundation for Convergence
16 leading payment service providers to introduce MasterPass
Success
Convergence
QkR
MasterPass
MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
Processing Investments: Advancing Electronic Payments Globally
September 11, 2013
Page 51
Access and IPS combine to deliver best-in-class travel and loyalty solutions
Access, DataCash and IPS combine to drive e-Commerce solutions to end consumers
MPS combines with Trevica and IPS to deliver Mobile Money solutions to underserved consumers in emerging markets
Truaxis and IPS combine to drive compelling rewards propositions to issuers
Integrated processing assets deliver the
foundation for payment and product innovation
MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary and Confidential
September 11, 2013
Martina Hund-Mejean
Chief Financial Officer
2013 Investment Community Meeting
Financial Perspective
©2013 MasterCard. Proprietary and Confidential
September 11, 2013
Page 53
Topics for Today
2013 Outlook
Investments for Growth
Capital Planning
Long-Term Outlook
MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary and Confidential
Processed
Q2 Jul / Aug Trend
11% 13%
7% 9%
16% 17%
11% 14%
17% 18%
September 11, 2013 MasterCard Investment Community Meeting
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2013 YTD Business Drivers
As Reported
Growth Q1 Q2
Worldwide GDV 12% 13%
US GDV 4% 6%
Rest of World GDV 16% 17%
Processed Transactions 12% 11%
Cross Border Volume 16% 17%
©2013 MasterCard. Proprietary and Confidential
September 11, 2013 MasterCard Investment Community Meeting
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2013 Financial Outlook
Net Revenue
Operating
Expense
Tax Rate Approximately 31%
Slightly below the 8% currency-adjusted 2012 growth
Some operating margin expansion
2nd Half revenue growth similar to 1st Half of 12%
FX Impact
Euro and Real Minimal net impact on Revenue, Net Income and EPS
©2013 MasterCard. Proprietary and Confidential
Delivering
Growth
Expansion/
Innovation
Technology &
Infrastructure
• Processing
• Safety and Security
• Information Technology
• Loyalty and Rewards
• Information Services
• Access Prepaid, DataCash
• Digital (Mobile, MasterPass, Priceless Cities)
• MasterCard Labs
• Products
• Sales and Marketing
• Acceptance
• Advisors
September 11, 2013
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Invested $1.9B for Growth 2011-2013F Organic of $0.9B and $1.0B Through Acquisitions
MasterCard Investment Community Meeting
35%
43%
22% % of organic
©2013 MasterCard. Proprietary and Confidential
September 11, 2013
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M&A Considerations
MasterCard Investment Community Meeting
• Address Strategic Priorities
• Provide Critical Capabilities
– Products / Services
– Technology
– Distribution
– Geographic Reach
• Financially Attractive
• Acceptable Risk Profile
• Manageable Integration
• Management Strength, Talent, Culture
Strategic Fit Selection Criteria
©2013 MasterCard. Proprietary and Confidential
Page 58
Capital Planning – Priorities
Strong Balance Sheet
Long-Term Business Growth
Return Excess Cash to Shareholders
Preserve strong balance sheet, liquidity and credit ratings
Investments in organic opportunities and M&A
Continue to return excess cash with bias towards share repurchases
September 11, 2013 MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary and Confidential
$1.1
$1.8 $1.3
$0.1
$0.1
$0.1 $1.2
$1.9
$1.4
2011 2012 1H 2013$0.0
$0.5
$1.0
$1.5
$2.0
$2.5
$ in
bil
lio
ns
Share Repurchase & Dividends
Share Repurchase
Dividends
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Return of Capital – Historical Perspective
September 11, 2013 MasterCard Investment Community Meeting
% of Period
Cash Flow * 54% 97% 94%
* Period Cash Flow = Net change in cash and investments (current available-for-sale) before share repurchases and dividends
©2013 MasterCard. Proprietary and Confidential
September 11, 2013
Page 60
Three Drivers of Growth
Personal Consumption Expenditure
Cash & Check vs. Electronic Payments
MasterCard Share of Electronic Payments
MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary and Confidential
September 11, 2013
Page 61
Long-Term Revenue Growth
2011-2016E CAGR (in %)
MasterCard Long-Term Revenue
Global
PCE
Secular Growth
4-6%
5%
9-11%
Low-Mid
Teens
8-10%
Industry Purchase Volume
MA Market Opportunity
Strategic Investments (1%)
Source: EIU, Euromonitor and internal estimates
Adj. for Available Market
MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary and Confidential
September 11, 2013
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Longer-Term 2013 – 2015 Performance Objectives*
Net Revenue
Growth
Operating
Margin
Earnings Per Share
Growth Rate At least 20% CAGR
Minimum 50% annually
11-14% CAGR
* On a constant currency basis and excluding future acquisitions
MasterCard Investment Community Meeting
©2013 MasterCard. Proprietary
2013 Investment Community Meeting
Question & Answer Session
September 11, 2013
©2013 MasterCard. Proprietary
2013 Investment Community Meeting
Final Thoughts
Ajay Banga
Chief Executive Officer
September 11, 2013
©2013 MasterCard. Proprietary
Some Final Thoughts
MasterCard Investment Community Meeting September 11, 2013
Page 65
Legislative environment continues to evolve
Enormous opportunity to convert cash to electronic payments for years to come
Will continue driving change in innovation, technology and culture
Company has changed substantially
Competition increasing from new and traditional players
Well positioned now and for the future
©2013 MasterCard. Proprietary
September 11, 2013
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