Mathematics Program - mu.edu.sa · PDF fileMinistry of Higher Education Majmaah University ......

الـسـعـوديـة الـعـربـيـة الـمـمـلكـة

الـعـالـي الـتـعـلـيـم وزارة

الـمـجـمـعـة جـامـعـة

ــالعل ةـــكلي ـــــ بالسلفي ومـ

قسم الرياضيات

Kingdom of Saudi Arabia

Ministry of Higher Education

Majmaah University

Zulfi, College of Sciences

Mathematics Department

Mathematics Program

Key Performance Indicators and Benchmarking Review Report

2014/2015








Majmaah University



1. List of the Selected KPIs

1. Stakeholder evaluation ratings of the Mission Statement and Objectives

2. Stakeholder evaluation of the Policy Handbook, including administrative flow chart

and job responsibilities

3. Students overall evaluation on the quality of their learning experiences at the

institution.

4. Proportion of courses in which student evaluations were conducted during the year.

5. Proportion of programs in which there was independent verification within the

institution of standards of student achievement during the year.

6. Proportion of programs in which there was independent verification of standards of

student achievement by people external to the institution during the year.

7. Ratio of students to teaching staff (Based on full time equivalents)

8. Students overall rating on the quality of their courses.

9. Proportion of teaching staff with verified doctoral qualifications.

10. Percentage of students entering programs who successfully complete first year.

11. Proportion of students entering undergraduate programs who complete those

programs in minimum time.

12. Proportion of students entering post graduate programs who complete those programs

in specified time.

13. Proportion of graduates from undergraduate programs who within six months of

graduation are:

(a) employed

(b) enrolled in further study

(c) not seeking employment or further study

14. Ratio of students to administrative staff

15. Proportion of total operating funds (other than accommodation and student

allowances) allocated to provision of student services.

16. Student evaluation of academic and career counselling. (Average rating on the

adequacy of academic and career counselling on a five point scale).








Majmaah University



17. Stakeholder evaluation of library and media center. (Average overall rating of the

adequacy of the library & media center, including:

a) Staff assistance

b) Current and up-to-date

c) Copy & print facilities

d) Functionality of equipment

e) Atmosphere or climate for studying

f) Availability of study sites

18. Number of web site publication and journal subscriptions as a proportion of the

number of programs offered.

19. Stakeholder evaluation of the digital library. (Average overall rating of the adequacy of

the digital library, including:

a) User friendly website

b) Availability of the digital databases

c) Accessibility for users

d) Library skill training

20. Annual expenditure on IT budget, including:

a) Percentage of the total Institution, or College, or Program budget allocated for IT

b) Percentage of IT budget allocated per program for institutional or per student for

programmatic.

c) Percentage of IT budget allocated for software licenses.

d) Percentage of IT budget allocated for IT security;

e) Percentage of IT budge allocated for IT maintenance.

21. Stakeholder evaluation of the IT services. (Average overall rating of the adequacy of:

a) IT availability

b) Security

c) Maintenance

d) Accessibility

e) Support systems

f) Software and up-dates

g) Age of hardware








Majmaah University



22. Stakeholder evaluation of

a) Websites

b) e-learning services

c) Hardware and software

d) Accessibility

e) Learning and Teaching

f) Assessment and service

g) Web-based electronic data management system or electronic resources

23. Total operating expenditure (other than accommodation and student allowances) per

student.

24. Proportion of teaching staff leaving the institution in the past year for reasons other

than age retirement.

25. Proportion of teaching staff participating in professional development activities during

the past year.

26. Number of refereed publications in the previous year per full time equivalent member

of teaching staff

27. Number of citations in refereed journals in the previous year per full time equivalent

teaching staff

28. Proportion of full time member of teaching staff with at least one refereed publication

during the previous year

29. Number of papers or reports presented at academic conferences during the past year

per full time equivalent members of teaching staff

30. Research income from external sources in the past year as a proportion of the number

of full time teaching staff members.

31. Proportion of the total, annual operational budget dedicated to research.

32. Proportion of full time teaching and other staff actively engaged in community service

activities

33. Number of community education programs provided as a proportion of the number of

departments








Majmaah University



2 The KPI Achievements for the Mathematics Program Compared With the External Benchmarks

NCAAA Standards

KPI Code

NCAAA KPI Targ

et

Ben

ch

mark

Actu

al

Ben

ch

mark

Inte

rnal

Ben

ch

mark

14

34

Inte

rnal

Ben

ch

mark

Ph

ysic

s D

ep

t.14

34

Ex

tern

al

Ben

ch

mark

Q

assim

Un

iversity

New

Targ

et

Ben

ch

mark

Standard 1 Mission & Objectives

S1.1 1. Stakeholder evaluation ratings of the Mission Statement and Objectives

90% 80% N/A 60% N/A 85%

Standard 2 Governance Administration

S2.1 2. Stakeholder evaluation of the Policy Handbook, including administrative flow chart and job responsibilities.

80% 70% N/A N/A N/A 75%

Standard 3 Management of Quality Assurance and Improvement

S3.1 3. Students overall evaluation on the quality of their learning experiences at the institution.

90% 78% 58% 70% 100% 85%

S3.2 4. Proportion of courses in which student evaluations were conducted during the year.

100% 77.37% 48% 50% 100% 85%

S3.3 5. Proportion of programs in which there was independent verification within the institution of standards of student achievement during the year.

100% 100% 100% N/A N/A 100%

S3.4 6. Proportion of programs in which there was independent verification of standards of student achievement by people external to the institution during the year.

100% 100% 50% N/A N/A 100%

Standard 4 Learning and Teaching

S4.1 7. Ratio of students to teaching staff. 1:10 1 :11 1:12 1:20 1:16 1:10

S4.2 8. Students overall rating on the quality of their courses.

75% 60% 60% 60% yes 80%

S4.3 9. Proportion of teaching staff with verified doctoral qualifications.

80% 80%

75% 92% N/A 85%

S4.4 10. Percentage of students entering programs who successfully complete first year.

55% 3.65% 3.65% 2% 75% 50%

S4.5 11. Proportion of students entering undergraduate programs who complete those programs in minimum time.

25% 17.3%

16%

10% 27.7%

20%

S4.6 12. Proportion of students entering post graduate programs who complete those programs in specified time.

N/A N/A N/A N/A N/A N/A

S4.7 13. Proportion of graduates from undergraduate programs who within six months of graduation are: (a) employed (b) enrolled in further study (c) not seeking employment or

a)65%

b)10% (c)10%

a) 58%

b-)0% (c)50%

a-42% b-5% c)55%

a)50% b)5% c)45%

65% N/A N/A

a-60% b-10% c)10%








Majmaah University



further study

Standard 5 Student Administration and Support Services

S5.1 14. Ratio of students to administrative staff

1:7 1:11 1:9 1:10 1:16 1:9

S5.2 15. Proportion of total operating funds (other than accommodation and student allowances) allocated to provision of student services.


S5.3 16. Student evaluation of academic and career counselling. (Average rating on the adequacy of academic and career counselling on a five point scale).

80% 65% 65% 70% N/A 75%

Standard 6 Learning Resources

S6.1 17. Stakeholder evaluation of library and media center. (Average overall rating of the adequacy of the library & media center, including: a) Staff assistance, b) Current and up-to-date c) Copy & print facilities, d) Functionality of equipment, e) Atmosphere or climate for studying f) Availability of study sites.


S6.2 18. Number of web site publication and journal subscriptions as a proportion of the number of programs offered

15:1 10:1 10:1 N/A N/A 20:1

S6.3 19. Stakeholder evaluation of the digital library. (Average overall rating of the adequacy of the digital library, including: a) User friendly website b) Availability of the digital databases, c) Accessibility for users, d) Library skill training.

N/A N/A N/A N/A 65% 20:1

Standard 7 Facilities and Equipment

S7.1 20. Annual expenditure on IT budget, including: a) Percentage of the total Institution, or College, or Program budget allocated for IT; b) Percentage of IT budget allocated per program for institutional or per student for programmatic; c) Percentage of IT budget allocated for software licenses; d) Percentage of IT budget allocated for IT security; e) Percentage of IT budge allocated for IT maintenance.

8000:1 6000:1 6000:1 N/A N/A 10000:1

S7.2 21. Stakeholder evaluation of the IT services. (Average overall rating of the adequacy of: a) IT availability, b) Security, c) Maintenance, d) Accessibility e) Support systems,

2:1 3:1 N/A N/A N/A 1:1








Majmaah University



f) Software and up-dates, g) Age of hardware

S7.3 22. Stakeholder evaluation of a) Websites, b) e-learning services c) Hardware and software d) Accessibility e) Learning and Teaching f) Assessment and service g) Web-based electronic data management system or electronic resources.

80% 70% N/A N/A N/A 75%

Standard 8 Financial Planning and Management

S8.1 23. Total operating expenditure (other than accommodation and student allowances) per student. N/A N/A N/A N/A 65% N/A

Standard 9 Faculty and Staff Employment Processes

S9.1 24. Proportion of teaching staff leaving the institution in the past year for reasons other than age retirement.

0% 5% 10% 4% N/A 5%

S9.2 25. Proportion of teaching staff participating in professional development activities during the past year.

100% 100% 80% N/A N/A 100%

Standard 10 Research

S10.1

26. Number of refereed publications in the previous year per full time equivalent member of teaching staff.

90 77 19 N/A 140 80

S10.2

27. Number of citations in refereed journals in the previous year per full time equivalent teaching staff.

20 10 19 N/A 67% 20

S10.3

28. Proportion of full time member of teaching staff with at least one refereed publication during the previous year.

100% 50% 45% N/A 12 80%

S10.4

29. Number of papers or reports presented at academic conferences during the past year per full time equivalent members of teaching staff.

5 0 N/A N/A 26 3

S10.5

30. Research income from external sources in the past year as a proportion of the number of full time teaching staff members.

10 1 0 0 11 6

S10.6 31. Proportion of the total, annual operational budget dedicated to research.

25% 20% N/A N/A N/A 23%

Standard 11 Community Service

S11.1

32. Proportion of full time teaching and other staff actively engaged in community service activities.

90% 80% 20% 20 yes 85%

S11.2

33. Number of community education programs provided as a proportion of the number of departments.

3:1 2:3 1:3 1:1 19 3:1

11 Standards and 33 KPIs Programs and Institutions are to complete 70% of the NCAAA KPIs.








Majmaah University



3. The KPI Achievements for the Mathematics Program Compared With the External Benchmarks

The following text illustrates the analysis of the KPIS of Mathematics program and the comparison with the external benchmarks.

NCAAA KPI Reference Number S1.1

Institution/Program Reference Number S1.1

KPI: 1. Stakeholder evaluation ratings of the Mission Statement and Objectives (Average

rating on how well the mission is known or the proportion of policy decisions that refer to the

mission among criteria for the decision made the on a five point scale).

Actual Benchmark

Target

Benchmark

Internal

Benchmark

Math. Dept.

1434

Internal

Benchmark

Physics.

Dept. 1434

External

Benchmark

Qassim

University 1434H

New Target

Benchmark

80% 90% 60% 85%

Stakeholder evaluation ratings of the Mission Statement and Objectives have been measured via the average ratings of staff members and students to the questionnaire

1- "The mission statement should be clear enough to provide criteria for evaluation of

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Target Benchmark ActualBenchmarkMath.Dept

InternalBenchmarkMath.

Dept 1434

InternalBenchmark

Physics Dept.1434

ExternalBenchmark

Qassim UniversityMath Dept1434

New TargetBenchmark

Stakeholder evaluation ratings of the Mission Statement and Objectives








Majmaah University



progress towards the achievement of the program goals and objectives."

2- "Statements of major objectives should be accompanied by specification of clearly defined

and measurable indicators that are used to judge the extent to which objectives are being

achieved."

3- "The mission should establish directions for the development of the program that are

appropriate for a program of its type and the needs of students in Saudi Arabia."

4- "Goals for the development of the program should be consistent with and support the

mission."

This indicator shows that awareness ratings of the mission statement and objectives are 80%,

while the target benchmark is 90%. The external and internal benchmarks did not consider

this KPI so it is (N/A).

Recommendations

Giving workshops of teaching staff and students present the mission, objectives and

vision of program.

University, college and department missions and objectives should be posted in the

front of campus entrance as well as in restaurant, sport club and community services

unit room.



KPI: 2. Stakeholder evaluation of the Policy Handbook, including administrative flow chart

and job responsibilities.

Actual Benchmark

Target Benchmark

Internal

Benchmark

Math. Dept.

1434

Internal

Benchmark

Physics. Dept.

1434

External Benchmark

Qassim University

1434H

New Target Benchmark

70%

80% N/A N/A N/A 75%








Majmaah University



Analysis:

The result of this indicator denotes that the actual benchmark is 70%, whereas the target

benchmark is 90%. The external and internal benchmarks did not consider this KPI so it is

(N/A).



KPI 3. Students overall evaluation on the quality of their learning experiences at the institution.

Actual Benchmark

Target

Benchmark

Internal Benchmark

Math. Dept.

1434 H

Internal Benchmark

Physics Dept. 1434

H

External Benchmark

Qassim

University1434H

New Target

Benchmark

78% 85%

58% 70% 100% 80%

Analysis:

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

TargetBenchmark

ActualBenchmarkMath.Dept


Dept 1434

InternalBenchmark

PhysicsDept.1434

ExternalBenchmark


New TargetBenchmark

Stakeholder evaluation of the Policy Handbook, including administrative flow chart and job responsibilities








Majmaah University



This indicator is the average rating of the answer on question 22 of NCAAA Program Evaluation Survey “Overall I was satisfied with the quality of my learning experiences at this institution.”

The average response to this item was 60% only in the male section while the target benchmark was 75%.

This percentage is lower than expected which indicate that there is some drawbacks in students' learning

experience and it is lower than the external and internal (Physics. Dep.) benchmarks, but it is better than last

year (the other benchmark).

Recommendations

Improve the level of teaching both topics: English language and computer science.

Provides the collage with Mathematics labs (open and specialized labs)

Establishment of different clubs to provide scientific and social services for the students.



KPI: 4. Proportion of courses in which student evaluations were conducted during the year.

Actual Benchmark

Target Benchmark

Internal

Benchmark Math.

Dept. 1434 H

Internal Benchmark

Physics Dept.1434 H

External Benchmark

Qassim University

1434

New Target

Benchmark

77.37% 100%

48% 50% 100% 85%

0%

20%

40%

60%

80%

100%

120%

TargetBenchmark



Dept 1434

InternalBenchmark

PhysicsDept.1434

ExternalBenchmark


New TargetBenchmark

Students overall evaluation on the quality of their learning experiences at the institution








Majmaah University



Analysis :

This indicator was estimated based on the survey used to evaluate the courses by students

during the last year 2014 using the NCAAA form. Clearly it is shown that the actual

benchmark was 77.37%; it is better than the last year but it is lower than the external and

internal benchmarks, because of the preparatory year. It means that not all courses were

sure evaluated during the last year.

Recommendations

The courses in preparatory year should be evaluated through the preparatory

college.



KPI:5. Proportion of programs in which there was independent verification within the

institution of standards of student achievement during the year.

Actual Benchmark Target Benchmark Internal Benchmark Internal Benchmark External New Target

0%

20%

40%

60%

80%

100%

120%

TargetBenchmark



Dept 1434

InternalBenchmark

PhysicsDept.1434

ExternalBenchmark


New TargetBenchmark

Proportion of courses in which student evaluations were conducted during the year








Majmaah University



Math. Dept. 1434 H Physics Dept.1434

H

Benchmark

Qassim University

1434H

Benchmark

100% 100% 100% N/A N/A 100%

Analysis:

This indicator was estimated based on the survey used to evaluate the courses by students during the

last year 2014 using the NCAAA form. Clearly it is shown that the actual benchmark was 100%; so it

meets the target benchmark. It means that all courses were evaluated during the last year. While the

external and internal benchmarks did not consider this KPI so it is (N/A).

Recommendations

• An internal committee should be formed from all departments in order to verify the student's

achievement.


0%

20%

40%

60%

80%

100%

120%

TargetBenchmark



Dept 1434

InternalBenchmark

PhysicsDept.1434

ExternalBenchmark


New TargetBenchmark

Proportion of programs in which there was independent verification within the institution of standards of student achievement during the year








Majmaah University




KPI: 6. Proportion of programs in which there was independent verification of standards of

student achievement by people external to the institution during the year.

Actual Benchmark Target Benchmark Internal Benchmark

Math. Dept. 1434 H

Internal Benchmark

Physics Dept.1434 H

External

Benchmark

Qassim

University

1434H

New Target

Benchmark

100% 100% 50% N/A N/A 100%

It is shown that the actual benchmark was 100%; so it meets the target benchmark. This means that

there was independent verification of standards of student achievement by people (evaluators)

external of all programs in the college.

Recommendations

Keeping on bringing external evaluators for verification of standards of student

achievement.

0%

20%

40%

60%

80%

100%

120%

TargetBenchmark



Dept 1434

InternalBenchmark

PhysicsDept.1434

ExternalBenchmark


New TargetBenchmark

Proportion of programs in which there was independent verification of standards of student achievement by people external to the institution during the year








Majmaah University





KPI:7. Ratio of students to teaching staff (Based on full time equivalents)


Math. Dept. 1434 H

Internal

Benchmark

Physics Dept.1434

H

External

Benchmark

Qassim University

1434H

New Target

Benchmark

1:10 1:11 1:12 1:5 1:16 1:10

The number of teaching staff includes lecturers, assistant, associate, and full professors. The chart

was done using the ratio of teaching staff to student. In average, the ratio was 10/1. It is clear

shown that the actual benchmark meets the target benchmarks, and it is better than the last year,

as well as it is better than external benchmark Qassim University.

Strengths:

1- The teaching staff will have more time for student.

2- The students will have more hands-on time with his teacher

3- Different teaching strategies and learning styles can be accommodated.

01:03

01:06

01:09

01:12

01:14

01:17

01:20

01:23

1 2 3 4 5 6

Ratio of students to teaching staff








Majmaah University



4- Increasing the social and mental Student-teacher values.

Recommendations

Keeping on this ratio because it met with the target benchmarks.



KPI:8. Students overall rating on the quality of their courses.


Math. Dept. 1434 H

Internal

Benchmark

Physics Dept.1434

H

External

Benchmark

Qassim University

1434H

New Target

Benchmark

60% 75% 60% 60% yes 80%

The data and statistics of this KPI were estimated using the survey item number 24 from the

NCAAA Course Evaluation Survey (CES). By answering the question: “Overall I was satisfied

with the quality of this course”. The actual benchmark for this KPI was 6 0 %, it is less than

target benchmark while the external benchmark Qassim University was N/A.

Recommendations

Improve the level of teaching both topics: English language and mathematics.

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%



Dept 1434

InternalBenchmark

Physics Dept.1434

ExternalBenchmark


New TargetBenchmark

Students overall rating on the quality of their courses








Majmaah University



Provides the collage with open computer labs.



KPI:9. Proportion of teaching staff with verified doctoral qualifications


Math. Dept. 1434 H

Internal

Benchmark

Physics

Dept.1434 H

External

Benchmark

Qassim University

1434H

New Target

Benchmark

85% 80% 75% 92% N/A 85%

This indicator shows that the actual benchmark (78%) close to target benchmark, as well as that it is

better than the last year while the external benchmark Qassim University was N/A.

Recommendations

Increasing a high quality teaching staff with verified doctoral qualifications. Furthermore, seek

0%10%20%30%40%50%60%70%80%90%

100%

TargetBenchmark



Dept 1434

InternalBenchmark

Physics Dept.1434

ExternalBenchmark


New TargetBenchmark

Proportion of teaching staff with verified doctoral qualifications








Majmaah University



to increase a full professor as well as associate and assistant professors according to the strategic

plan for the faculty, in addition to, various highly skilled teaching staff within the education process

earns it effectiveness.



KPI:10. Percentage of students entering programs who successfully complete first year.


Math. Dept. 1434 H

Internal

Benchmark

Physics Dept.1434

H

External

Benchmark

Qassim University

1434H

New Target

Benchmark

3.65%

55% 3.65% 2% 75% 50%

This indicator shows that the actual benchmark (3.65%), which is far away from the target

0%

10%

20%

30%

40%

50%

60%

70%

80%



Dept 1434

InternalBenchmark

Physics Dept.1434

ExternalBenchmark


New TargetBenchmark

Percentage of students entering programs who successfully complete first year








Majmaah University



benchmark and big difference with external benchmark Qassim University which is 75% but it is

better than internal (Physics. Dep.) benchmark. This low percentage may come from the main

reason: The low scientific level of the students as the program accepts the students with very low

grades.

Recommendations

The program must provide an attracting program from the points of services as well as

practical skill development in order to attract the students with high grades.

Studying the weakness performance of students, and find solutions for the students

problems.



KPI:11. Proportion of students entering undergraduate programs who complete those

programs in minimum time.


Math. Dept. 1434 H

Internal

Benchmark

Physics

Dept.1434 H

External

Benchmark

Qassim University

1434H

New Target

Benchmark

25% 17.3% 16% 10% 27.7% 20%








Majmaah University



The result for this KPI, the actual benchmark was (17.3) is less than external benchmark Qassim

University (27.7) and target benchmark, but it is better than last year.

Recommendations

To activate the Academic Advising committee to identify the problems faced students

and find solutions for the students’ problems.




KPI:13. Proportion of graduates from undergraduate programs who within six months of

graduation are: (a) employed (b) enrolled in further study (c) not seeking employment or

further study


Math. Dept. 1434 H

Internal

Benchmark

Physics Dept.1434

H

External

Benchmark

Qassim University

1434H

New Target

Benchmark

a) 58% b-)0% (c)50%

a)65% b)10% (c)10%

a-42% b-5% c)55%

a)50% b)5% c)45%

65% N/A N/A

a-60% b-10% c)10%

0%

5%

10%

15%

20%

25%

30%



Dept 1434

InternalBenchmark

Physics Dept.1434

ExternalBenchmark


New TargetBenchmark

Proportion of students entering undergraduate programs who complete those programs in minimum time.








Majmaah University



0%

10%

20%

30%

40%

50%

60%

70%



Dept 1434

InternalBenchmark

Physics Dept.1434

ExternalBenchmark


New TargetBenchmark

Proportion of graduates from undergraduate programs who within six months of graduation are:(a) employed








Majmaah University



The result of employed part of this KPI, the actual benchmark is less than external (Qassim University)

and target benchmarks, but it is better than the last year.

The result of enrolled in further study part of this KPI, the actual benchmark is less than target

benchmarks, while the external benchmark Qassim University was N/A.

The result of not seeking employment or further study part of this KPI, the actual benchmark (50%) still

high, so it is hoped improving to meet with target benchmarks, while the external benchmark Qassim

0%

2%

4%

6%

8%

10%

12%

Proportion of graduates from undergraduate programs who within six months of graduation are:enrolled in further study

0%

10%

20%

30%

40%

50%

60%

TargetBenchmark



Dept 1434

InternalBenchmark

PhysicsDept.1434

ExternalBenchmark


New TargetBenchmark

Proportion of graduates from undergraduate programs who within six months of graduation are:not seeking employment or further study








Majmaah University



University was N/A.

Recommendations

Support the graduated student with some specialized high-level training courses that helps to

raise the employment opportunities for our graduated students.

Work to set up partnerships with the business sector.



KPI:14. Ratio of students to administrative staff


Math. Dept. 1434 H

Internal

Benchmark

Physics Dept.1434

H

External

Benchmark

Qassim University

1434H

New Target

Benchmark

1:9

1:7 1:11 1:10 1:16 1:9

This indicator shows that the actual benchmark it is better than external benchmark Qassim

University and last year.

01:01

01:03

01:04

01:06

01:07

01:09

01:10

01:12

01:13

01:14

01:16

01:17

1 2 3 4 5 6

Ratio of students to administrative staff








Majmaah University



Recommendations

Increasing number of science technicians.

The university can Increase accepting number of students through Increasing

administrative staff.



KPI: 16. Student evaluation of academic and career counselling. (Average rating on the

adequacy of academic and career counselling on a five point scale).


Math. Dept. 1434 H

Internal

Benchmark

Physics Dept.1434

H

External

Benchmark

Qassim University

1434H

New Target

Benchmark

65% 80% 65% 70% 75%

The result for this KPI, the actual benchmark shows that there is no improvement in this KPI

regarding to the last tear and it is less than internal (Physics. Dep.) benchmark and target

benchmark, while the external benchmark Qassim University were N/A.

Recommendations

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

TargetBenchmark



Dept 1434

InternalBenchmark

Physics Dept.1434

ExternalBenchmark


New TargetBenchmark

Student evaluation of academic and career counselling








Majmaah University



Improve Academic Advising activities work.



KPI: 18. Number of web site publication and journal subscriptions as a proportion of the

number of programs offered


Math. Dept. 1434 H

Internal

Benchmark

Physics

Dept.1434 H

External

Benchmark

Qassim University

1434H

New Target

Benchmark

10:1 15:1 10:1 N/A N/A 20:1

Analysis: The Number of web site publication and journal subscriptions as a proportion of the number of

programs offered has been calculated with the information given by the dean of information

technology. Where it has been found that 300 websites are established at mu.edu.sa domain. The

actual number of websites as a proportion of number of program offered is 100.

Strength:

00:00

02:24

04:48

07:12

09:36

12:00

14:24

16:48

19:12

21:36

1 2 3 4 5 6

Number of web site publication and journal subscriptions as a proportion of the number of programs offered








Majmaah University



Teaching staff, student, and administrates have access to existing web sites.

Information technologies have beneficial role at physics program and its applications.

Recommendation

Improvements of the established websites by updating information weekly or as soon as possible

Increase the number of student-related web sites in order to enhance the education process.



KPI: 22. Stakeholder evaluation of

a) Websites b) e-learning services

c) Hardware and software d) Accessibility

e) Learning and Teaching f) Assessment and service


Math. Dept. 1434 H

Internal

Benchmark

Physics Dept.1434

H

External

Benchmark

Qassim University

1434H

New Target

Benchmark

70%

80% N/A N/A N/A 75%








Majmaah University



The result for this KPI, the actual benchmark is less than target benchmark while the external

benchmark Qassim University was N/A.

Recommendations

Increasing software, IT security, and IT maintenance.

Increasing Accessibility through existence open labs.



KPI:24. Proportion of teaching staff leaving the institution in the past year for reasons other

than age retirement


Math. Dept. 1434 H

Internal

Benchmark

Physics Dept.1434

H

External

Benchmark

Qassim University

1434H

New Target

Benchmark

5% 0% 10% 4% N/A 5%

64%66%68%70%72%74%76%78%80%82%

TargetBenchmark

ActualBenchmark

InternalBenchmark

1435H

InternalBenchmarkPhysis. Dep.

ExternalBenchmarkQassim uniPhys. Dep.

New TargetBenchmark

KPI: 22. Stakeholder evaluation of a) Websites b) e-learning services c) Hardware and software d) Accessibility e) Learning and Teaching f) Assessment and








Majmaah University



The result for this KPI, the actual benchmark is better than last year until now while the external

benchmark Qassim University was N/A.

Recommendations

Keeping on teaching staff, if there are no reasons to leave because this satisfies the

homogeneity and adaptation in the work.

Improve the support for new and existing faculty members through establishment of better

tenure, and rewarding system.



KPI: 25. Proportion of teaching staff participating in professional development activities

during the past year.

Actual

Benchmark

Target

Benchmark

Internal Benchmark

Math. Dept. 1434 H

Internal

Benchmark

External

Benchmark

New Target

Benchmark

0%

2%

4%

6%

8%

10%

12%

TargetBenchmark



Dept 1434

InternalBenchmark

PhysicsDept.1434

ExternalBenchmark

QassimUniversity Math

Dept1434

New TargetBenchmark

Proportion of teaching staff leaving the institution in the past year for reasons other than age retirement.








Majmaah University



Physics Dept.1434

H

Qassim University

1434H

100% 100% 80% N/A N/A 100%

Through this KPI, It is clear shown that the actual benchmark meets the target benchmarks, as

well as it is better than the last year, while the external benchmark Qassim University was N/A.

Recommendations

Keeping on this ratio because it met with the target benchmarks and it is 100%.



KPI: 26. Number of refereed publications in the previous year per full time equivalent

member of teaching staff. (Publications based on the formula in the Higher Council Bylaw

excluding conference presentations)


Math. Dept. 1434 H

Internal

Benchmark

External

Benchmark

New Target

Benchmark

0%

20%

40%

60%

80%

100%

120%

TargetBenchmark



Dept 1434

InternalBenchmark

Physics Dept.1434

ExternalBenchmark


New TargetBenchmark

Proportion of teaching staff participating in professional development activities during the past yea








Majmaah University



Physics Dept.1434

H

Qassim

University 1434H

77 90 19 N/A 140 80

Through this KPI, it is clear shown that the actual benchmark is less than the target benchmarks,

but it is much better than the last year. However, the actual benchmark is less than external

benchmark Qassim University.

Recommendations

Increasing efficiency research groups.

Increasing support of the scientific research.

0

20

40

60

80

100

120

140

160



Dept 1434

InternalBenchmark

Physics Dept.1434

ExternalBenchmark


New TargetBenchmark

Number of refereed publications in the previous year per full time equivalent member of teaching staff.








Majmaah University





KPI: 27. Number of citations in refereed journals in the previous year per full time equivalent

teaching staff


Math. Dept. 1434 H

Internal

Benchmark

Physics Dept.1434

H

External

Benchmark

Qassim University

1434H

New Target

Benchmark

19 20 10 N/A 12 20

Through this KPI, it is shown that the actual benchmark is less than the target benchmarks, but it

is better than the last year. However, the actual benchmark is less than external benchmark

Qassim University.

Recommendations


Establish postgraduate programs

0

5

10

15

20

25



Dept 1434

InternalBenchmark

Physics Dept.1434

ExternalBenchmark


New TargetBenchmark

Number of citations in refereed journals in the previous year per full time equivalent teaching staff.








Majmaah University





KPI: 28. Proportion of full time member of teaching staff with at least one refereed

publication during the previous year.


Math. Dept. 1434 H

Internal

Benchmark

Physics Dept.1434

H

External

Benchmark

Qassim University

1434H

New Target

Benchmark

50% 100% 45% N/A 12 N/A 80%


is better than the last year. However, the actual benchmark is less than external benchmark

Qassim University.

Recommendations


Establish postgraduate programs

0%

20%

40%

60%

80%

100%

120%



Dept 1434

InternalBenchmark

Physics Dept.1434

ExternalBenchmark


New TargetBenchmark

Proportion of full time member of teaching staff with at least one refereed publication during the previous year.








Majmaah University





KPI: 29. Number of papers or reports presented at academic conferences during the past year

per full time equivalent members of teaching staff


Math. Dept. 1434 H

Internal

Benchmark

Physics Dept.1434

H

External

Benchmark

Qassim University

1434H

New Target

Benchmark

0 5 N/A N/A 26 3

Through this KPI, it is shown that the actual benchmark is zero, it is much than less the external

benchmark Qassim University; this shows that there is weakness in this side.

Recommendations

Encourage the teaching staff for participating in academic conferences and support

them.

0

5

10

15

20

25

30

TargetBenchmark



Dept 1434

InternalBenchmark

PhysicsDept.1434

ExternalBenchmark


New TargetBenchmark

Number of papers or reports presented at academic conferences during the past year per full time equivalent members of teaching staff.








Majmaah University





KPI: 30. Research income from external sources in the past year as a proportion of the

number of full time teaching staff members


Math. Dept. 1434 H

Internal

Benchmark

Physics Dept.1434

H

External

Benchmark

Qassim University

1434H

New Target

Benchmark

1M S.R

10 MS.R 0 M S.R 0 M S.R 11 M S.R 6 M S.R

Through this KPI, it is shown that the actual benchmark is weak and less than the target

benchmarks. However, the actual benchmark is less than external benchmark Qassim University.

Recommendations

0

2

4

6

8

10

12



Dept 1434

InternalBenchmark

Physics Dept.1434

ExternalBenchmark


New TargetBenchmark

Research income from external sources in the past year as a proportion of the number of full time teaching staff members








Majmaah University



Increasing efficiency research groups and encourage them to apply through external sources.



KPI: 32. Proportion of full time teaching and other staff actively engaged in community

service activities


Math. Dept. 1434 H

Internal

Benchmark

Physics Dept.1434

H

External

Benchmark

Qassim University

1434H

New Target

Benchmark

80% 90% 20% 20% N/A 85%


is much better than the last year. While the external benchmark Qassim University was N/A.

Recommendations

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

TargetBenchmark



Dept 1434

InternalBenchmark

Physics Dept.1434

ExternalBenchmark


New TargetBenchmark

Proportion of full time teaching and other staff actively engaged in community service activities








Majmaah University



Encouraging the university of teaching and other staff actively engaged in community service

activities.



KPI: 33. Number of community education programs provided as a proportion of the number

of departments.


Math. Dept. 1434 H

Internal

Benchmark

Physics Dept.1434

H

External

Benchmark

Qassim University

1434H

New Target

Benchmark

2:3 3:3 1:3 1:3 19 N/A 3:3

Through this KPI, it is shown that the actual benchmark is less than the target benchmarks.

However, the actual benchmark is less than external benchmark Qassim University.

00:00

00:28

00:57

01:26

01:55

02:24

02:52

03:21

1 2 3 4 5 6

Number of community education programs provided as a proportion of the number of departments








Majmaah University



Recommendations

Increasing number of community education programs to encourage the employers in order to

complete their study.

4. List of Action Recommendations Based On The

Analysis and Assessment of the KPI for Mathematics Program

Recommendations for improvement are made for action to be taken to overcome problems or weaknesses identified. The actions recommended should be expressed in specific, measurable for terms for assessment, rather than as general statements. Each action recommendation should indicate who should be responsible for the action, timelines, and any necessary resources.

Action Recommendation 1

Giving workshops of teaching staff and students present the mission, objectives

and vision of program.

Person (s) responsible The quality and accreditation committee and the program coordinator with the organization with the vice dean of the Quality and Development.

Timelines (For total initiative and for major stages of development)

One month at the beginning of each academic year

Resources Required

Available

Action Recommendation 2. Improve the level of teaching both topics: English language and mathematics.








Majmaah University



Person(s) responsible

The quality and accreditation committee

Timelines

Ongoing

Resources Required Available

Action Recommendation 3.

Provides the collage with Mathematics labs (open and specialized labs) Person(s) responsible Dean of the faculty with the coordination with Management of University

Timelines The beginning of the academic year 1435-1436 H



Establishment of different clubs to provide scientific and social services for the students.

Person(s) responsible Department of Mathematics Dean of the faculty with the coordinator of the computer science program

Timelines Each semester



Establishment for awareness programs (workshops or lectures) to spread the culture of

quality among the students.

Person(s) responsible The quality and accreditation committee and the program coordinator Dean of the faculty with the coordination with Management of University

Timelines The beginning of the academic year 1435-1436 H


Establishment for awareness programs (workshops or lectures) to spread the culture of

quality among the students.

Person(s) responsible Dean of the faculty with the coordinator of the computer science program








Majmaah University




Resources Required

Available


Increasing a high quality teaching staff with verified doctoral qualifications.

Furthermore, seek to increase a full professor as well as associate and assistant

professors according to the strategic plan for the faculty.


Dean of the faculty with the department

Timelines

Ongoing



To activate the Academic Advising committee to identify the problems faced students

and find solutions for the students’ problems.


Person(s) responsible Counseling committee and The quality and accreditation committee


Resources Required

Available








Majmaah University




Support the graduated student with some specialized high-level training courses that helps

to raise the employment opportunities for our graduated students.


Dean of the faculty with the head of department

Timelines

Annually

Resources Required

Available

Action Recommendation 10:

The university can Increase accepting number of students through Increasing administrative staff.


Dean of the faculty with the vice dean of the faculty for the quality and development

Timelines

Annually

Resources Required

Available

Action Recommendation 11:

Increasing number of community education programs to encourage the employers in order to

complete their study.

Timelines

Ongoing

Resources Required

Available

Mathematics

KPIs and Benchmarking Review

Program Action Plan Table Directions: Based on your “Analysis of KPIs and Benchmarks” provided in the above Program KPI and Assessment Table, list the recommendations identified below.

No. Recommendations Action points

Assessment Criteria Responsible

Person

Start

Date Date

Completion

Date Date

1 Enhance the level of students learning outcomes

Enhancement of the English

background of the students

The achievement level of the intended learning outcomes by direct using indirect assessment methods The students level of satisfaction

The independent committee feedback The verification of standard achievements The comparison with the external and internal benchmarks.

The satisfaction level of employer on the graduates Students assessments of field experience training Students overall satisfaction

on the program

- Program coordinator

- Quality and accreditation committee

Following up the field experience activities according to the aimed outcomes.

Improve the students guidance services

Establishment of the extra curriculum activities as scientific club, sports clubs, and others

Provide the necessary books to the library

Mathematics


Establishment of lab manual and tutorial syllabus as well.

Increase the number of training courses in the campus

Enhance the programming skills of the students

2 Enhance the researches work and activities per faculty member

Improve the research work and activities

Amount of fund was obtained by faculties for researches and projects Number of graduates’ projects participated in scientific conference with papers.

The citations for researches were done by the faculties a year.

Level of

Establishment postgraduate studies

Provide research lab for researches

Motivate the faculties for the research work

3 Follow of the alumni and graduates

Establishment for alumni unit in the faculty with specific tasks to enhance both of alumni and graduates level as well.

Deanship of the faculty

Mathematics


Motivates the students with the importance of continues learning and communication with the program as well

employers satisfaction Level of alumni and graduates satisfaction on the eservice provided by alumni unit

Ratio of graduates were employed to the total graduates per year

5 The verification from the standard achievement

Establishment of an external independent committee

The feedback from the independent committee

The percentage of students

Program coordinator

Quality and accreditation committee

6 Improve personal, teaching, and research skills level of faculties

Establish plan for workshops and training courses for the different skills needed to enhance the level of the faculties

The level of students satisfaction on the teaching and the program as well. The number of researches per year for each faculty and for the program as whole Comparison with external benchmarks

Program coordinator

Quality and accreditation committee

Deanship of the faculty

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