Moving BSS into DigitalVendor Panel Discussion

MATRIXX Confidential – Do not distribute1

Oisin O’Connor, Director Product Marketing

Zain Technology Conference 2016 Amman, Jordon, 6 Dec 2016

MATRIXX: Executive summary

Customer facing apps, real-time business applications and a unified customer database.

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MATRIXX provides a single, online platform for DSPs to create, market,

sell and service digital products and traditional network-based services.

MATRIXX Digital Commerce

Digital leaders lead with MATRIXX

Patented platform from the database up,

we are Oracle-free, unlike our competitors

Always on, end-to-end customer

experience for all customer interactions

Precise information to customers, on-

demand, 100% of the time

Uncompromising business agility, cloud-

based, configuration only solution

Proven Business Value

Digital Grade Technology

Complete Solution

Digital Experience

Call centre

complaints

ARPU

NPS

(customers in

data disputes)

Time to market

40% reduction

5% increase

23 point increase

90% reduction

Core elements of a winning

Digital Experience

MATRIXX Software

Instant gratification

True on-demand service

Self-direction

App delivers full control

Personalization

Pay for what you need

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4MATRIXX Confidential – Do not distribute

You need to address what’s below the water (in the

BSS layer) introduce Digital Grade technology

The Customer Experience Iceberg

Always on,

end-to-end

customer experience

Instant business

agility – click not

code, every time

Precise customer data,

delivered to all channels,

100% of the time

MATRIXX Digital Commerce SolutionDigital-Grade Technology

5MATRIXX Confidential – Do not distribute

Parallel-MATRIXXTM Platform

Self-Care Apps & Digital Channels

App SDK

Adaptive Quota

Management

Subscriber

ManagementOnline

Charging

Commerce

Control

Real-time

Payments

Real-time

Notifications

Policy

Management

Real-time Analytics

Enablement

Real-time

Consumer Billing

Real-time Event

Aggregation

Session

ControlCall Control

Deployment Models: On-premiseCloud Hybrid-Cloud

Always PreciseAlways On Always Agile

SubscriberDatabase

Unified

Product

CatalogWeb

Android

iOS

Network Systems

ER

P S

yste

m

CR

M S

yste

m

MATRIXX Digital Commerce

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Increase Monetization

Mobile marketplace drives

frequent purchases of

sachet services.

Foster Engagement

Individualized plans

for self-purchase.

App becomes channel for

promotion and upsell.

Drive Loyalty

Reward customers.

Put customers in control

of spending & sharing.

Provide full transparency.

Create Opportunity

Modern packaging and pricing

vs. old school bundles.

Instant product delivery.

Thank You

oisin.oconnor@matrixx.com

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