MATRIXX Software

Extending Real-time to EnterpriseOisin O’Connor, Director Product MarketingBarry Carson, Director Sales EMEAColin Caskey, Sales Engineering Manager EMEA

ETIS – Billing & Revenue Management Working Group Copenhagen 15 Oct 2015

MATRIXX Company OverviewMATRIXX sells real-time software solutions to communications service providers (CSPs). MATRIXX is enabling CSPs to

differentiate on customer experience, innovate and profit as they transition to become Digital Service Providers (DSPs)

Real-time Business

Support Software

(BSS): Charging,

policy & analytics

enablement

Key reference customers

A new approach to Real-time BSS based on patented technology that is

fundamentally different from existing real-time applications

2

InvestorsGreylock Partners, Adams

Street Partners, Tugboat

Ventures, Telstra Ventures,

Orange Innovacom &

Swisscom Ventures

Designed for

the Digital

Experience

Rich self-care on

Digital Channels

Accurate Balances

& Notifications

Instant Balance

SharingUpsell offers linked to

real-time balances

Corporate 100+ Employees,

Headquarters: Silicon Valley & London

Field offices : Auckland, Melbourne,

Singapore, Kuala Lumpur, Miami, Dubai

Team 20+ years real-time software development

Core team working together for 15+ years

DSPDigital Service

Provider

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3

A Digital Experience

for Enterprise

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Enterprise Billing is stuck in the past

• Based on back-office systems & batch processes from a different era

• No real-time customer visibility

• Interaction via an account manager … if you can get hold of them

• Long delays in simple admin tasks…cost centre breakdowns, unexpected charge queries, moving employees to new cost centre

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Upgrade

needed!to accurate

dashboards &

real-time

spend controls

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Consumer Digital Experience: Improving rapidly

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Best in market

self-care app

Personalized

spend controls

One-click ordering

Accurate live usage

displays (including

roaming)

Users can see their

remaining entitlement in

real-time through a meter

User notifications at

expiry & upsell offers

Swisscom Example based on MATRIXX Software more details

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Key requirements for Enterprise Experience

• Resource pooling & tracking

– Large shared entitlements (mins, text, GB)

– Tools to manage, allocate, share and reallocate

• Self management of groups & hierarchies

– Potentially 1000’s of users across different business units

– A hierarchy (administrator, manager, employee etc.) dictates who can administer and purchase new services

– Organizational structures change rapidly (new groups, team moves etc.)

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Key requirements for Enterprise Experience

• Accurate mobile spend forecasts

– Control over unexpected costs in real-time not cost allocation in arrears

– Alerts to prevent and manage departmental and individual overruns

– Tools to accurately forecast the end of month bill

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Enterprise App Demonstration

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Enterprise App Demonstration

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Allocate group balances &

control spend displays

Hierarchy support for

Enterprise groups

Digital Marketplace of

relevant Enterprise offers

Sliders to allocate

group balances

Drill down to

individual usage

Budget Manager: Set

individual, group and

account spend limits

Real-time controls for account

administrators to track and

manage employee usage

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Network Systems

Partners

1

Network Integration Points

1 Data (GGSN/DPI)

2 Voice (MSC)

3 Provisioning (EAI)

2

Digital Channels

Network Provisioning

Mediation & Billing

Other BSS Systems

3

Solution scope

- Service charging for Voice, Data &

Content, multi-service bundling

- Pre-pay, Postpaid & Hybrid

- Self-care app with rich user control

- Marketplace for Digital transactions

- Notifications with integrated upsell

- Partner enablement

Unified Policy

& Charging

The MATRIXX solution allow DSPs to rapidly launch disruptive service propositions featuring

shared enterprise balances, user personalization, advanced self-care and real-time control

MATRIXX Digital Platform: High Level View

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SUMMARY: A DIGITAL EXPERIENCE

FOR ENTERPRISE

Additional services (e.g. data

roaming) are available on-

demand through a dedicated

Enterprise Marketplace

Enterprise Marketplace

The enterprise can

control the experience

and better manage

employee spend

Enterprise Control

Track Spend & Usage

Dashboards for account

administrators to track

usage, purchases and

charges in real-time

Self-service tools to group &

ungroup users, set

departmental limits and

perform budgeting in real-time

Set Group Limits

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Real-time visibility & control

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MATRIXX Software

Thank You

oisin.oconnor@matrixx.combarry.carson@matrixx.comcolin.caskey@matrixx.com

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Enterprise Control: more solution collateral

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eBook (register and download) Product Video (Vimeo)

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