Email Matt Crocker

What's in a email?

Cc=carbon copy

To…=who will receive email

Bcc…=blind carbon copy

Attachments=file can be sent through

email

Text area to put a message to the person who you are

emailing

Recently contacted addresses

signature

Sending to a person

Add emailAddress

here

Put your email here

Put subject

here

Adding files to email

Add information to an email

Click attachments

Back to start

Click browse

After you have done these basic steps and you have clicked browse fine the file you wish to add then click open and then on the email

click done then save. When you click send now it will show to the receiver

as an attached file

TO…,CC…,BCC…

TO..,In this box you can

add e-mail addresses that you wish the e-mail will

be sent to

CC…,This stands for carbon

copy

BCC…,This stands for blind

carbon copy, if you are sending a copy and you don’t wish for them to

see the other replicates to see each others e-mail

address

Reading an email When a new email is received it will show up in bold to read it, click on it. it will then open so you can read

it

Using a email system in business

Email Etiquette

1.Make sure you have an appropriate e-mail address2, always prof read all of the e-mail and do NOT use slang

3, always get to the point quickly and set the tone correctly do NOT use caps lock as it may seem that you are shouting 4, always start an email with a warm greeting

5, most importantly remember you manners always use pleases and thank you when asking for some on to help you

I have now sent an email to my group about email Etiquette and CC another person with this email.

I have set up an signature so all the messages I send will have my name and my email at the bottom of them.

I have now set up an out of office reply so if I am unavailable an email will still be sent in reply.

I have now archihved some emails, this will keep theses emails only it will keep free space in my inbox for new mail.

I have now created a folder called “IT group” and changed the colour of it to red so all new messages I receive from this people will be put staight in to this folder and labeled it red.

Here I have replied to the email that I was sent.

I have now forward an email that I have received to another person who I think will need to see it.

Reasons why IT systems may not

work

Problem reason solution

Unable to connect to server

Not connected to network or no internet access though network

Contact systems/ network administration or contact your isp

Unable to log in to emails

Wrong username/passwordentered

Contact email sevevice provider to request a new password

Internet browser crashed.

Requesting to much information to quickly or internet unavailable

If internet unavailable then contact network administration or slow down the usage of browser or restart operation system

Unable to send emails No internet connection or exceeded usage limits

If internet unavailable than contact network administrations or contact email service provider with the problem

No networks available No near routers on wireless system or ethanet cable not inserted

Consider moving system closer to router o0r check that the internet cable is inserted