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1 2014 Year in Review Providing employment, health and training services across Australia and New Zealand maxsolutions.com.au
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1

2014 Year in Review

Providing employment, health and training services across Australia and New Zealand

maxsolutions.com.au

MAX Solutions acknowledges the traditional owners of country throughout Australia and their continuing connection to land, sea, and community. We pay our respect to them and their cultures, and to the elders, both past and present.

Cover image: Professional picture framer and MAX Employment client Vasileios Karamitros.

ContentsDeborah’s Message 1

About MAX 2

Our Integrated Service Delivery Model 3MAX Employment 3

Health 4

Training 4

Our Partners 7

2014 in Review 8

Spotlight 9MAX Finders Keepers Campaign 9

WEX Express 9

Iftar Dinner 9

MAX-CONNECT 9

Program Developments 11Work for the Dole 11

MAX Solutions in New Zealand 11

Project 80 Employment First 11

The Housing and Employment Program (HEP) 11

Remote Services 12The Remote Jobs and Communities Programme (RJCP) 12

Vocational Education and Training Centres (VTEC) 12

Remote School Attendance Strategy (RSAS) 12

Indigenous Art Calendar Competition 13

Our Future 15

Our People 15

Our Executive Team 16

Deborah’s Message

We are committed to improving the lives of others

maxsolutions.com.au

1

It is with pleasure that I present MAX Solutions: 2014 Year in Review.We began operations in Australia in 2002 delivering employment services for the Australian Government. Since then we have grown to deliver allied health and accredited training programs to offer job seekers holistic support to find and sustain employment.

I am proud to lead a talented team of professionals who strive for new and better ways to deliver quality support. With 13 years’ experience and a proven record we have become one of the largest, most trusted providers of services to government in Australia.

Our people work with job seekers with high and complex needs – the homeless, LGBTI, youth at risk, single parents, older people, Indigenous Australians and people from cultural and linguistically diverse backgrounds. They rely on us to deliver services with respect and compassion. Every day we strive to make a difference in their lives and in the lives of their families and community.

I hope you enjoy reading about our people and services, our work and innovations – this is our commitment to people of all ages and from all walks of life to realise their potential and achieve their employment, health and training goals.

This is the MAX WAY

Deborah

Deborah Homewood, Managing Director

In 2014, MAX delivered programs under contract for government to job seekers in Australia and New Zealand.

Australian Government contracts included:

» Jobs Services Australia (JSA) – placing job seekers into employment

» Disability Employment Service (DES)

• Employment Support Service (ESS) – for people with permanent disability who need regular, ongoing support to keep a job

• Disability Management Service (DMS) – for people with a disability, injury or health condition to find a job with short term or occasional support to keep a job

» The Remote Jobs and Communities Programme (RJCP) - providing job seekers living in remote areas of Australia with greater access to employment opportunities

» The Work for the Dole (WfD) Coordinator pilot programme – delivering work-like activities in partnership with eligible employers in 18 pilot sites in Australia

» Indigenous Youth Careers Programme (IYCP) – delivering school-based traineeships for Indigenous students to support their transition to work

» Indigenous Mentoring Programme pilot (IMP) – providing 26 weeks’ mentoring support to Indigenous Australians who secure employment through JSA

» Vocational Training & Employment Centres (VTEC) – offering Indigenous job seekers a wraparound service with training and a guaranteed job

» The Remote School Attendance Strategy (RSAS) – engaging local people as school attendance officers to work with schools, families, parents, and community organisations to develop strategies to ensure children go to school every day.

» Employee Assistance Programme (EAP) – providing partnering opportunities with community and corporate organisations to deliver independent professional counselling services and training to their employees and management staff. Industries include; banking and finance, IT, education, manufacturing, community services and retail.

About MAX

» Vocational Rehabilitation Services – providing rehabilitation services to people with an injury to return to work. Services include injury management and return to work programs. Services are provided under various injury management schemes to all industries.

Queensland Government contracts included:

» The Housing and Employment Program (HEP) pilot project – providing affordable housing and financial independence for eligible people living in Ipswich, Capalaba and Bundaberg, Queensland

State Government contracts included:

» Registered Training Organisation (RTO) - delivering registered training through a number of individual contracts with Australian state and territory governments

New Zealand Government contracts included:

» The Sole Parent Employment Placement Service – helping sole parents whose youngest child is 8 years or older enter or return to employment

» The Long Serving Prisoners Placement Service – offering prisoners at the Christchurch Women’s Prison with pre-release services to prepare to return to work and help them participate back into their community upon release.

In 2014 we helped

45,647 people into employment

2

3

Disability Employment Service (DES)

In 2014, we supported over 6,000 people with a disability, injury or health condition into employment and supported employment arrangements under the Australian Government’s Disability Management Service (DMS) and the Employment Support Service (ESS).

As a result of the planned closure of CRS Australia in 2015, the Department of Social Services awarded their client caseload through a tender process to organisations across Australia. As a result, in 2015 we will support an additional 5,500 people with disability across six states; in some locations for the first time.

Our new locations delivering DES-DMS include Cairns, Western Downs, Northern Adelaide, Hobart, Launceston and West and North West Tasmania, St George-Sutherland and Macarthur, Geelong and the Goldfields and Esperance.

Our Central Support Team (CST) operates from Springwood in Brisbane. More than 30 qualified professionals offer telephone support services to JSA, DES, RJCP and Work for the Dole job seekers.

The team monitor job seeker attendance and manage Queensland WorkCover referrals. They facilitate Tasmanian regional phone contact appointments, provide helpdesk services for MAX-CONNECT, and average over 30,000 outgoing phone calls each month.

MAX EmploymentJob Services Australia (JSA)

Through Job Services Australia, we helped more than 39,000 job seekers find employment in 2014. This included 14,000 people with significant barriers such as a disability, family relationship breakdown or limited English proficiency.

In June 2014 the Australian Government’s business reallocation expanded our operations to deliver employment services in a number of new locations - these were Mt Gambier in South Australia, Gippsland and Latrobe Valley in Victoria, and Tasmania.

Over the course of the year we recruited an additional 295 people to meet the delivery demands of our new and growing services, and by December the number of staff delivering employment services grew to 1,276.

Our Integrated Service Delivery ModelAt MAX we believe that jobs have the power to change lives.

We know that integrating employment, health and training activities for job seekers, and providing mentoring and post placement support for employers, gives job seekers the best chance of finding and sustaining employment.

This is why we developed our Integrated Service Delivery Model. The model uses qualified allied health professionals to work in partnership with MAX Employment consultants and trainers, employers, job seekers and their natural community based supports.

During 2014 the model supported thousands of job seekers into employment by focusing on their strengths, managing their challenges and maximising their potential with the right job fit.

4

TrainingMAX Solutions is a Registered Training Organisation. In 2014 we provided accredited, vocational and corporate training and delivered a wide range of non-vocational training supporting life skills and job preparatory objectives. Our accredited vocational programs included certificate training in aged care, retail and business administration.

In 2014, our network of 50 plus professional trainers and assessors delivered training to over 12,000 job seekers and corporate clients – 18,875 students were referred to 2,250 courses including 103 stand-alone courses offered for DES clients and 102 courses offered for clients in the Remote Jobs and Communities Programme (RJCP).

HealthIn 2014 MAX Health Solutions delivered a range of clinical services including organisational psychology, career counselling, occupational therapy, vocational rehabilitation, exercise physiology and occupational health and safety.

Our professional workforce of 146 allied health practitioners and support staff provided services for job seekers and people with disability, as well as corporate employee assistance and vocational rehabilitation services for clients.

Our health professionals are regarded as leaders in mental health intervention and assessment, and in 2014 presented a paper to the International Congress of Psychology, Employment First: A new model for the management of jobseekers with severe mental health challenges. They also presented a paper at the International Society of Political Psychology, Enhancement of employment opportunities for significantly disadvantaged unemployed people: a model to reduce welfare costs.

In 2014 our health professionals conducted over 24,000 initial clinical interviews, 25,000 group program sessions, 30,000 sessions with people with mental health concerns, 10,000 sessions with people with physical disabilities, illness or injury, and 3,000 workplace assessment services.

EMPLOYMENTSERVICES

TRAININGSERVICES

HEALTHSERVICES

EMPLOYERS & JOB SEEKERS

In 2014 our health professionals provided job seekers with over

one on one physical health services, and

one on one psychological services.

8,000

17,000

“Having employment means I can support myself. I am able to study and live independently - it’s good to get up in the morning and go somewhere.”

The Sweet Smell of Success

It sounds simple enough, but Brendon’s dream relied on someone believing in him - taking a leap of faith to give him a go.

Brendon is sight impaired and after eight months of searching, he finally landed his dream job when French skin care specialist L’Occitane employed him in their Indooroopilly store.

“I had applied for a lot of retail jobs in Brisbane, but was unsuccessful so that’s when I started using MAX Employment services. I told my consultant about L’Occitane because I had an interest in the shop, so we wrote to the store manager - not long after I was called in for an interview.

“I was interested in the store because they have braille on their products, this enables me to read and learn about the products. It allows anyone who is sight impaired to walk into the store and determine what the product is. For me this shows great initiative, because no other retailer does that.”

More and more employers are benefiting from diversifying their workforce. L’Occitane Australia General Manager, Caroline le Roch, said Brendon has transformed their shop, is a delight with customers and has lifted the team spirit.

Vision Australia estimates there are 2.1 million people of working age in Australia with a disability, many with the skills and aptitude to be an asset in the workplace.

She boasts, “I encourage other employers to hire people who are visually impaired, firstly because they make a positive contribution to the team and everyone is really thrilled to work with Brendon. It is true that you need to be prepared and offer the right amount of training - it’s completely different working in a store environment when you can’t see.”

5

“Thanks to MAX Employment for landing me my first job in Australia. Like anyone would be on their first day, I was anxious, even more so as I have little knowledge of the English language. The people I work with made me feel comfortable and they gave me a real confidence boost. Picture framing has been my passion for the past 40 years so I’m thrilled that I found work in my field of expertise. My family is very happy that I’m in the perfect environment, close to home and doing what I love.” Vasileios Karamitros.

6

7

Our Partners

Building on our community footprint is a central focus to help connect job seekers to the right services and assist them to get a job. National, regional and local partnerships underpin this work and provided on the ground expert advice and services for our diverse client groups in 2014.

To assist disadvantaged and highly vulnerable young people into employment we worked in partnership with Whitelion, a national not for profit community organisation. The partnership recognises that positive and collaborative action is needed to make a difference and to prevent vulnerable young people from becoming isolated from the community or habitual offenders at risk of long term incarceration.

Managing mental health issues is a key success factor for employment. We worked closely with GROW, a national community based peer support organisation to assist job seekers with recovery, mutual support and encouragement essential for a return to the workplace.

Our partnership with Lifeline in Australia and New Zealand provided us with new insights into mental health issues as well as work experience opportunities in Lifeline retail stores for job seekers and people with disability to build skills transferable to the workplace.

We are connected to our local communities

We have worked in collaboration with Voyages Indigenous Tourism Australia to build their Indigenous workforce by coordinating their national recruitment strategies. This national partnership has created many ongoing and exciting career opportunities for Indigenous Australians during 2014.

In 2014 our local partnerships were developed through our ongoing connection to communities. In Australia and New Zealand we provided a range of in-kind supports for local and community organisations – office space or meeting areas for groups to gather in, access to IT to promote local events or stationery materials to support local projects, we provided support when it was needed. Throughout the year MAX became part of the local stories told.

In addition to the many hours of support provided, we donated over $135,000 to local charities and community organisations that supported local strategies supporting local people.

November 11, 2014

“I am pleased to report that at the end of October, with the assistance of MAX Employment, our company employed over 330 Aboriginal and Torres Strait Islander people. This represented over 33% of our total workforce.

“We look forward to your ongoing contribution in building our Indigenous workforce not just for our own benefit, but for the ongoing benefit of the Australian tourism industry.”

Edmond Power Group Talent Manager Voyages Indigenous Tourism Australia

From opening new sites to launching the MAX-CONNECT job seeker portal, 2014 was all about building a better future for our clients, our people and our partners. Here is our year in review!

8

2014 in Review

MAX presented at Partnerships for

Employment Outcomes Conference

Feb 26

MAX Wheatbelt's WEX Express Bus

launched

Mar 11

MAX celebrated Harmony Day

Mar 21

MAX Employment Marrickville officially

opened

Apr 24

MAX Employment Varsity Lakes opened (DES)

May 23

MAX Northam won National Regional

Employment Award

May 23

MAX published response to the Interim Report on

Welfare Reform

Jun 02

MAX-CONNECT job seeker portal launched new MAX-Match tool

Oct 17

Proud principal partner of the 2014 ACT Chief

Minister’s Inclusion Awards

Nov 19

MAX Ballina Participated in Local Jobs Drive

Apr 03

MAX Finders Keepers Job Hunt launched

Oct 01

MAX celebrated National Youth Week

Apr 14

MAX celebrated National Reconciliation Week

Jun 02

MAX Indigenous Art Competition launched

Jun 20

2015 MAX Indigenous Art Calendar Competition

Sep 09

MAX celebrated NAIDOC Week around

Australia

Jul 6 - 13

MAX opened VTEC in Kalgoorlie

Jul 04

V

MAX Employment hit Finders Keepers target of

10,000 jobs.

Dec 26

10,000jobs!

MAX hosted a special Iftar Dinner in Lakemba to celebrate diversity

Jul 21

MAX supported GROWs National Odd Socks Day

Oct 03

Goodna Orange Sky Laundry Breakfast

Dec 19

MAX Meaningful Mature Age Seminar hosted on the New South Wales

Central Coast

Aug 29

MAX supported Mental Health Week

Oct 10

MAX opened eight new sites offering Disability Employment Services

Mar 03

MAX Employment opened three offices in

Victoria (Melbourne CBD, Brunswick and

Glenroy).

May 12

MAX announced as Work for the Dole Coordinator

in four regions across Australia

Sep 08

Proud sponsors of the WIPAN Empowering

Women - Changing Lives Breakfast

Nov 6

National Consultative Committee International

Day of People with Disability

Dec 3

Mar 03

MAX Solutions Christchurch officially

opened

Remote School Attendance Strategy started

Jul 21

9

MAX Finders Keepers Campaign

MAX-CONNECT

Finders Keepers is our national Christmas employment drive. Each year we set out to find 10,000 jobs for Australian job seekers and with each job found, donate $10 to charity – that is $100,000.

In 2014, we exceeded our target by placing 10,262 people into employment and as a result donated $50,000 to our partner Lifeline, $25,000 to The Smith Family and $25,000 to the Wirrpanda Foundation.

Spotlight

WEX ExpressIn Northam, MAX Employment operated an award winning program providing transport to job seekers with limited or no transport options.

The WEX Express is a 22 seater bus that operates weekdays and delivers job seekers to Work for the Dole projects and training and employment activities across five remote communities in Western Australia.

A first of its kind for MAX, this service is an invaluable support for hundreds of job seekers.

Iftar Dinner

On 16 July 2014, Deborah Homewood celebrated Ramadan with members of the southwest Sydney Lebanese Muslim community.

The Iftar dinner was held at our Lakemba site and brought together over 150 local job seekers and employers, dignitaries and religious leaders from Lakemba, Campsie, Sutherland, Burwood, Rockdale, Auburn, Bankstown and Liverpool.

As part of the celebrations, Deborah presented the Lebanese Muslim Association with a $2,000 donation in recognition of the work they do to support our Lakemba staff and help many local people find employment.

The online portal was trialled in six MAX sites in Queensland in 2013 and rolled out nationally to all MAX Employment sites across Australia in November 2014.

MAX-CONNECT links job seekers to an Australia-wide Jobs Board updated regularly by MAX employment consultants with links to more than 80 resources, including websites, blogs and smartphone apps.

When a job seeker loads their resume or profile to MAX-CONNECT it will source and match suitable job positions based on their skills.

By December 2014 there were more than 1,000 active jobs posted and over 28,000 job seekers using MAX-CONNECT.

max-connect.com.au

10

Skilled rail workers are in short supply in parts of Western Australia. This provided an opportunity for MAX Northam to work alongside the rail industry to complete the rail heritage museum and tourist centre. Tourists visiting the centre will arrive in a fully restored steam train connected to the main rail line for scenic tours around the Wheatbelt.

The nine Work for the Dole participants stationed on a dry camp site in the Dowerin Shire are learning their trade under professional industry supervision, and will complete a range of tasks through certificate training. They lay tracks, cut rail, craft wood and metal, undertake building maintenance, surface prep and paint carriages and landscape the picnic areas and car park.

Our Work for the Dole project is making tracks!

The project began in November 2014 in partnership with the Government of Western Australia - Department of Regional Development, Brookfield Rail, Linqage International, Shire of Dowerin, Aurizon Community and Goldcon Constructions.

Once complete, we estimate around 73 new full time jobs will be created to maintain the service, and provide tourism and hospitality for more than 25,000 visitors each year.

Wheatbelt Heritage Rail Project

In 2014 we delivered

1,005individual and group work-like activities for job seekers

11

Program Developments

MAX Solutions in New Zealand

In July 2013, MAX Solutions opened an office across the Tasman after we were contracted to deliver the Sole Parent Employment Service for the New Zealand Government.

MAX Solutions operates from Christchurch with two full time employees and an Executive General Manager who are supported by our National Support Centre in Australia.

In 2014 our service delivery grew to include the Employment Support Services contract for long serving prisoners, with the New Zealand Department of Corrections at the Christchurch Women’s Prison.

Work for the Dole

Following a tender process the Department of Employment granted MAX four of the 18 Work for the Dole (WfD) Coordinator pilot sites in Cairns and Logan in Queensland, Western Sydney in New South Wales and Tasmania. The full national Work for Dole Coordinator scheme will operate across Australia from 1 July 2015.

Across Australia we delivered 1,005 individual and group work-like activities in partnership with community, not for profit organisations and local councils. These included activities in light construction, retail, warehouse, horticulture, conservation, landscape and grounds maintenance, hospitality, administration and digital media.

We will continue to work collaboratively to build local connections and design new learning and work experience opportunities for our job seekers.

The Housing and Employment Program (HEP)

The Housing and Employment Program (HEP) is a Queensland Government pilot program. It is focused on finding affordable housing for eligible residents in Ipswich, Bundaberg and Capalaba helping them gain financial independence through education, training and employment.

MAX Solutions is the sole provider of services working with Ipswich families since 2012. The Bundaberg and Capalaba services began operating in December 2014 - the program will run until 2017.

The service is a first for MAX in Bundaberg – so to help us deliver locally we co-located with Churches of Christ who deliver housing and community services.

Under HEP we supported 53 parents, 10 Indigenous Australians, three people with disability and one older person to sustain independent living arrangements - eight of these were former social housing tenants and 17 were listed on the social housing register.

Project 80 Employment First

This pilot study was driven by MAX health practitioners and employment consultants to deliver employment services to people with complex needs in Maroubra, Darlinghurst and Bondi Junction, NSW. The project promoted Person-Job Fit and the Integrated Service Delivery Model which focused on matching the strengths and capabilities of the person to a job, supported by a range of services for them and their employer.

Through this study MAX recognises that employment is the best intervention for a person who has complex needs. Project 80 participants were three times more likely to achieve an employment outcome.

12

Delivering services to people living in remote areas of Australia brings with it a set of unique challenges – weather, transport, access and limited job options can be significant factors in determining success.

In 2014, we delivered programs in remote areas as sole providers and in partnership, and while most of our services outreach to remote locations, there are three programs that solely deliver remote services.

The Remote Jobs and Communities Programme and the Remote School Attendance Strategy and VTEC are our three services for people living in remote areas.

Cloncurry Region 133,017 km2

Kambalda/Norseman Region 345,252 km2

South West Region 251,081 km2

Yaaliku Region301,969 km2

Remote Services

Remote School Attendance Strategy (RSAS)

In 2014, we provided RSAS to the Wiluna Remote Community School in Western Australia from semester three in July.

Two local elders from the Yamaji, and Martu/Wongi tribes were engaged as the supervisor and engagement officers for the school. They worked with students to resolve issues outside of school that may have affected their attendance. They supported cultural activities for the students such as camps with elders and Dreamtime activities after school and during the school holiday program.

Above: MAX Remote Jobs and Communities Programme regions.

The Remote Jobs and Communities Programme (RJCP)

In 2014, we delivered RJCP as the sole provider in the Southwest Region of Queensland and in partnership with Rainbow Gateway in Cloncurry.

In two Western Australian regions we delivered RJCP through a joint venture with Midwest Aboriginal Employment and Economic Development Corporation (MEEDAC) as the Goldfields Employment and Training Services or G.E.T.S.

Across the four regions we placed 700 job seekers into employment.

Vocational Education and Training Centres (VTEC)

In 2014, MAX delivered services for Aboriginal and Torres Strait Islander job seekers through two Vocational Education and Training for the Wheatbelt Goldfields WA and the Western Downs Queensland regions.

The services which began in August and December will link 180 Indigenous Australians to a guaranteed job through community engagement, work readiness, vocational training and post placement support.

13

2015 Indigenous Art Calendar

Celebrating the diversity and tradition of Indigenous Australian artwork.

Winning artist: Barbara Leftwich, ‘Spirit Eagle Dreaming’ 2014.

Indigenous Art Calendar Competition

2014 marked the year we sponsored our first Indigenous Art Calendar competition. Beautifully crafted works were submitted from all over Australia and 12 finalists were selected to decorate the 2015 MAX Calendar.

Each piece submitted told a unique story with outstanding artistry and Townsville’s Barbara Leftwich’s took the prize with her painting, Spirit Eagle Dreaming.

Spirit Eagle Dreaming by Barbara Leftwich

‘Reunited’ by Mr. Pryor

‘Kup Kur’ by Luke Mallie

Describing her work she said:

“The wedge-tailed eagle is painted white, which depicts its powerful spiritual representation - it represents me soaring over my country with a bird’s eye view of where I grew up and was taught by my elders about how to respect the land and how to survive off the land.

“It’s based on my memories and experiences as a child growing up with my Uncle and Aunty on the Mowbray River and surrounding valley.”

14

Mature aged worker and sole parent Maria Hernandez landed her dream job after 10 years out of the workforce.

Maria spent her time caring for her son who has Autistic Spectrum Disorder, ADHD and hyperactivity, and it was this labour of love that inspired her to pursue work as a carer to help others.

MAX Inala supported Maria to complete her certificate training in mental health and assisted her with online job applications. Not long after, Maria was offered a training opportunity with the Queensland Department of Communities. After completing her training she began work as a full time Residential Care Officer helping children with disability.

There is no Limit to Success

“There is a similarity between my clients at work and my son - I learn everyday how I can help both my clients and my son.” said Maria.

After being out of the workforce for so long Maria spent her first months settling back into a routine and adjusting to the changes in workplace requirements.

Maria said, “I feel very lucky. MAX got me the funding to complete the Certificate II I needed. I’ve learnt if you’re in search for work, think about what you want to do and then get the qualifications to do it - MAX showed me how to reach my goals.“

“I’m a mature aged worker, but I’m just starting. There is no limit.”

Our staff speak over

50languages

15

Our Future

Our PeopleOur greatest asset is our people MAX provides employment, health and training services in every state and territory. In 2014, 1,682 staff catered for 105,000 job seekers across 194 full time, part time and outreach sites.

Our mission to find jobs and change lives requires a dedicated workforce connected to their community, so investing in career development is a central focus in our learning and development agenda.

Our staffing profile reflects the diversity of our client baseWe actively recruit local people fluent in languages that are prevalent in the areas we provide services.

We speak over 50 languages - from Vietnamese to Arabic, Afrikaans to Kamilaroi – and can engage with our job seekers in their language. This helps to reduce anxiety and stress for job seekers who have limited or no English skills, and provides us with the best opportunity to tailor services to their needs.

The MAX WayWE ARE ACTIVEWE ARE EMPOWERINGWE ARE CONNECTEDWE ARE RESPONSIBLEWE ARE DRIVEN

From 1 July 2015, the Department of Employment is changing the way we deliver services to job seekers. As part of our strategic approach to meet the new requirements MAX has formed new partnerships with a range of corporate and community providers to deliver employment services.

In 2014 we laid the foundations for a bigger 2015 developing partnerships with three employment services providers to create tailored support for job seekers around Australia.

The partnerships will draw on the strengths and connections of BoysTown for youth services, Rainbow Gateway to support Indigenous Australians and Sureway to work with job seekers in regional areas.

Rather than compete for business our focus is on working together in the best interests of our clients. The combination of local connections, specialist knowledge and a strong foundation of high performance will make 2015 a special year.

16

Deborah HomewoodManaging Director

Jason ShieldExecutive General Manager, Technology and Innovation

Jim MacDonaldExecutive General Manager, Finance

Joanne RyanDirector Human Resources

Fiona LambExecutive General Manager, Employment Services

Darren HooperExecutive General Manager, Strategy

Richard SpurrellExecutive General Manager, Operations and Quality

Our Executive Team

John GaudryExecutive General Manager,New Zealand

We are committed to improving the lives of others

maxsolutions.com.au

17Back cover image: Caterer and MAX Employment DES client Janelle Barben

National Support Centre141 Barbaralla Drive, Springwood QLD 4127PO Box 1164, Springwood QLD 4127Phone (07) 3809 5100 Fax (07) 3809 5199Email [email protected]

maxsolutions.com.au

ACTNew South WalesNorthern TerritoryQueenslandSouth AustraliaTasmaniaVictoriaWestern AustraliaNew Zealand


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