May 30, 2013 Pervasive Conferencing · TelePresence and WebEx Working Together • Live,...

© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Connect 1 1 © 2012 Cisco and/or its affiliates. All rights reserved.

Toronto, Canada

May 30, 2013 Pervasive Conferencing Webex Enabled TelePresence

Andrew Bell

Technical Marketing Engineer

Collaboration Technology Group

Agenda

• Introductions and Housekeeping

• Solution Overview (and Updates)

• Scheduling and User Experience

• Detailed Architecture

• Deployment

• Roadmap

• Existing OneTouch (1.0) customers

• References

TelePresence and WebEx Working Together

• Live, face-to-face communication experience over the network

• Share content

• Personal, desktop, multipurpose, integrated, and immersive endpoints

• Meet anytime, anywhere, in real time

• Deliver presentations, show documents, and demonstrate applications

• Pass meeting control or control a remote desktop

Cisco TelePresence Cisco WebEx

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 4

Cisco TelePresence WebEx Integration

• Integrate Cisco TelePresence and Cisco WebEx into one solution

• Attend meetings using the most accessible collaboration technology

• Improve user experience and productivity

• OBTP TelePresence and WebEx

• Simplified scheduling

Integrating the two solutions


Cisco TelePresence Enabled WebEx

• Two way video & audio with TelePresence Server (TS) or TelePresence MCU for conferencing

• Easy scheduling with TMS and Cisco Outlook Productivity Tool (PT)

• Any TelePresence endpoint registered to CUCM or VCS

• One Button to Push/OneTouch to join TelePresence with WebEx

• Two way data content sharing

• Audio via SIP/IP, or PSTN audio including third party TSP Audio providers

• WebEx Meeting Center and mobile clients

• VCS Expressway to WebEx Cloud

Main features


Cisco TelePresence WebEx OneTouch Solution overview

Unified CM

TMS TMSXE

CTS / TX

H.323

Endpoints

EX, MX,

SX, C series

99xx

TS / MCU

All others

VCS-C VCS-E

WebEx Client

OBTP

Audio, Video, and

Presentation over SIP

Scheduling in Outlook with WebEx PT, WebEx mailbox

or via TMS Smart Scheduler or admin booking SIP Media H.323 SIP TLS

Updates & Current Positioning • WebEx in the Cloud (not on premise)

• Meeting Center and TelePresence scheduled meetings (no adhoc)

• MCU or TP Server required

• WebEx Audio or Certified Telephony Service Provider only

• 4 Scheduling Options

• US Interconnect


Steps to Success Be Cautious: Engage the Assessment 2 Quality (A2Q) process early to ensure your customer meets the requirements

Be Patient: Production capabilities will be rolled out in the cloud incrementally: e.g. North America, WebEx Audio, TSP Audio, additional geographies, etc.

Be Thorough: Review solution release notes and other documentation to ensure that all stakeholders fully understand known caveats and considerations

Solution Pricing • No additional charge for WebEx and TelePresence working together

• Standard WebEx host licensing required. Customer must order a zero

dollar SKU for provisioning

• TMS WebEx scheduling Feature License Key also required, zero

dollar cost

• Standard VCS Expressway Traversal Licensing, one traversal per

concurrent TelePresence with WebEx meeting

• For Microsoft Exchange & Outlook scheduling, standard TMS

Extension for Microsoft Exchange (TMSXE) 3.0 or higher for number

of endpoints with Exchange Mailboxes to be scheduled

• Productivity Tool (PT) is free of charge, available from customer’s

WebEx site

• A2Q – Assessment 2 Quality process will be required

New

$0!!


OneTouch Solution Components

Product Product model Min. Software version

WebEx Meeting Center T28.10

(Plus lock-down version T28)

CUCM CUCM 8.6.2 or 9.0

VCS VCS-C, VCS-E X7.2.2

TMS

TMS Extensions for Exchange

TMS Provisioning Engine

TMS

TMSXE

TMSPE

TMS 14.2

TMSXE 3.1 optional

TMSPE 1.1 optional

TelePresence MCU 8510, 8420*, 5300 series, 4500

series, 4501, & 4200 series*

4.4

TelePresence Server 8710, 7010 3.0***

TelePresence Endpoints Any supported by MCU or TS All (focused testing**)

WebEx Outlook Plug-in PT For OneTouch Meetings With T28.10

WebEx Mobile Clients iPad & iPhone (iOS) WebEx Client 4.5 for iOS

* SD only ** TX, CTS, EX, SX, MX, C, 8900, 9900, Jabber *** Does not yet support DTMF (no TSP audio support)


Scheduling and User Experience



• Outlook with Exchange using WebEx Productivity Tool plug-in, Windows only initially

• TMS new Web Smart Scheduler

• WebEx Scheduling Mailbox; Any mail client sending invite via Microsoft Exchange with

TelePresence rooms and a Scheduling mailbox to mark the meeting as OneTouch

• TMS Admin Booking Interface available to any user with TMS account (mostly for help

desk)

Four options for scheduling a meeting

With asynchronous scheduling, only the organizer receives email

with details, they then have to cut/paste to send to other participants

Synchronous

Asynchronous


Scheduling and User Experience WebEx Productivity Tool

• Add participants, rooms, subject and body in usual fashion

Scheduling Option #1




• The TelePresence Rooms finder makes adding rooms easy

WebEx Productivity Tool






• Include dial-in ports for people to join from Jabber or EX Series






• Include dial-in ports for people to join from Jabber or EX Series

• WebEx Select by default, option to change password or other options




• New tool replacing the existing TMS Web scheduler

• Browser based, tested on PC and Mobile devices including iPad or iPhone

• Part of TMS Provisioning Engine (TMSPE)

TMS Smart Scheduler




Scheduling a New meetings

TMS Smart Scheduler




Enable the meeting for Webex

TMS Smart Scheduler




• For any Email client connecting to Exchange, including Outlook for Mac, iPad or mobile phone clients, or Outlook Web Access

• To schedule, organizer creates invite with TelePresence rooms/resources, participants and includes WebEx Scheduling Mailbox

• WebEx Scheduling Mailbox is an Exchange Mailbox designated in TMSXE to add WebEx OneTouch to any TelePresence Meeting

• Can be any name (e.g., Add WebEx or OneTouch). TMSXE keeps this mailbox empty, allowing overlapping scheduling

• A-synchronous scheduling, only the organizer receives email with details, has to cut/paste into invite for other participants

WebEx Scheduling Mailbox



Scheduling and User Experience WebEx Scheduling Mailbox



Scheduling and User Experience WebEx Scheduling Mailbox



Scheduling and User Experience TME Admin Booking



Scheduling and User Experience Confirmation Emails Received for WebEx, TP, and OneTouch

Email Received

By Host

Email Received

By Participant

Web Scheduler Prod. Tools Web Scheduler Prod. Tools

WebEx Only

Meeting

WebEx Web Scheduler Used

• Text Only email

• WebEx Host email

(Can be Suppressed)

• Text Only Cal

Invite

WebEx Web Scheduler Used

• Text Only email

• Text Only Cal

Invite

TP Only

Meeting

TMS Web Scheduler Used

• HTML Email


(Can be Suppressed)

• HTML Email TMS Web Scheduler Used

• HTML Email

• HTML Email Cal

Invite

OneTouch

Meeting

TMS Web Scheduler Used

• HTML Email


(Can be Suppressed)

• HTML Email TMS Web Scheduler Used

• HTML Email

• HTML Email Cal

invite


Scheduling and User Experience OneTouch meetings

Scheduling Option

All

Participants

receive info in

initial invite

Organizer

receives email,

cut/paste to all

participants

Set TP

Options Requirements

Outlook for Windows &

Productivity Tool ✔ ✔ Outlook for Windows 2007

or 2010 + TMSXE 3.1

Outlook for Mac by adding

WebEx Scheduling Mailbox

to invite ✔

Outlook 2011 for Mac +

TMSXE 3.1

Mobile devices or standard

email clients or OWA, with

WebEx Scheduling Mailbox ✔

Any email client to MS

Exchange + TMSXE 3.1

TMS Web Smart Scheduler

✔ ✔ Any Web Browser + TMS-

PE


Scheduling and User Experience Confirmation email

Click to join WebEx

WebEx meeting details

SIP and H.323 dial-in

details for non-OBTP

TelePresence endpoints

Audio dial in details

for WebEx

Scheduled TelePresence

endpoints



4 layout options on TS for single screen endpoints

User experience with TelePresence Server

TelePresence User’s

Perspective

• One WebEx user visible at a time ( )

• If WebEx user is active speaker they are shown in larger active speaker window (applies to layouts 1-3)

• The last speaking WebEx user is visible

Content from TP system or WebEx sent on separate

channel via BFCP, TIP or H.239

1 2

3 4

Up to

9 PiPs

Up to

16 PiPs



• ActivePresence view of TelePresence endpoints seen ( ), when TelePresence endpoint is the active speaker

• Video of the active speaker from TelePresence Server:

Video: qCIF to 720p

Content: TS2.3 XGA

TS3.0 XGA to 720p

• Video resolution may downgrade to preserve best experience for all


WebEx User’s

Perspective



• WebEx Meeting Center full screen “Theater View”


WebEx User’s

Perspective

When TelePresence endpoint is active speaker

When WebEx user is active speaker

TP Endpoint(s)

never shown in

theater thumbnails


Scheduling and User Experience User experience with MCU

TelePresence User’s

Perspective

• Over 50 layout options on the MCU:

• One WebEx user visible at a time

• If WebEx user is active speaker they are shown in larger active speaker window. The last speaking WebEx user is visible.

Content from TP system or WebEx sent on separate

channel via BFCP or H.239



• Full screen view of actively speaking TelePresence endpoint seen ( )

• Video of the active speaker from TelePresence MCU:

Video: qCIF to 720p

Content: XGA to 720p ?

• Video resolution may downgrade to preserve best experience for all

User experience with MCU

WebEx User’s

Perspective



• WebEx Meeting Center full screen “Theater view”

User experience with MCU

WebEx User’s

Perspective

When TelePresence endpoint is active speaker

When WebEx user is active speaker

TP Endpoint(s)

never shown in

theater thumbnails



• Automatic content sharing between all WebEx and telepresence endpoints

• Sharing from WebEx supports the ball being grabbed by a user, or ball being passed by host

• Host ID published in welcome screen allowing remote user to reclaim host role

• TelePresence user uses usual process to start data sharing, TelePresence endpoint automatically ‘grabs’ the ball to start presenting

OneTouch Data Sharing Experience



• The OneTouch welcome screen is displayed on dedicated data-share monitor or as PiP for single screen

• Provides notification to TelePresence users that WebEx is connected

• Displays WebEx meeting info and WebEx participants list

• Admin option in T29 planned to disable welcome screen as content is maximized by default, creating non desired user experience for single screen endpoints

OneTouch welcome screen for TelePresence endpoints


Scheduling and User Experience Without content being shared


Scheduling and User Experience With content sharing



• Will there be a Welcome screen like on the current WebEx OneTouch?

Yes, with minor changes for improved usability. Short term solution till all participants and WebEx info is available on touch displays with XCCP in CY14.

• Will there be an integrated list of participants?

Not in the OneTouch 2.0 release, planned for follow up shortly after the OneTouch 2.0 FCS with XCCP between TelePresence MCU or TelePresence Server and WebEx. Note this is change from OneTouch 1.x version

• What about Mobile devices?

WebEx mobile clients like iPad & iPhone support two way video and data share. (iPad/iPhone support shortly after FCS)

• What about iPad clients, should they use Jabber or WebEx?

Jabber Video for iPad connects to TelePresence MCU or TS as if another TelePresence endpoint. iPad users with both Jabber Video & WebEx clients can decide on best way to join meeting depending on location and client features

OneTouch welcome screen FAQs


Detailed Architecture



• Endpoints can be registered to CUCM or VCS

Endpoints

Endpoint Type OBTP Automatic

Connect

CTS, TX Series

EX/MX/SX/C Series registered to CUCM

EX/MX/SX/C Series registered to VCS

Jabber, MXP-Series, T-Series, or Third party

WebEx Meeting Center or Mobile Clients Click to

Launch



Preferred Architecture

Call Control

Also supported with VCS only

Unified CM

CTS / TX

H.323

Endpoints

EX, MX,

SX, C series

99xx

TS / MCU

All others VCS-C VCS-E

WebEx Client

TMS

Other

Endpoints

EX, MX,

SX, C series

TS / MCU

VCS-C VCS-E WebEx Client

TMS

SIP Media H.323 SIP TLS



• WebEx Audio

WebEx provided audio bridges, small share of WebEx customers. Position WebEx Audio for a single vendor solution. Can be VoIP or PSTN Connection.

• Telephony Service Provider (TSP) Audio provided by Service Providers

Audio bridges provided by different SP’s around the world including BT, Qwest, Intercall, etc. TSP is intelligent link between WebEx cloud and audio bridge providing advanced features.

Highest percentage of WebEx customers use this option.

• WebEx Cloud Connect Audio

New WebEx offering for large enterprise customer with SIP trunk between customer prem and WebEx audio datacenter. Available in Summer 2013.

• Third party audio (without TSP)

SP audio bridge services without TSP link, where WebEx and Audio are not linked during call, nor is callback service provided. Not OneTouch supported – do NOT position.

Audio options



• OneTouch 2.0 with WebEx audio via VoIP (SIP based via Expressway) or PSTN where required by in-country rules

• TSP Audio with MCU only in this release

• TSP partners; Level 3, PGI, BT, InterCall, Verizon, Arkadin plan to test in Cisco lab for certification starting in Q2CY13

Status of TSP testing to be posted on IWE page

• If your customer’s TSP not in list

During A2Q process get TSP involved

Get TSP partner to be certified in Cisco AST lab

Minor integration development required by TSP

Need 1 month to plan, develop and schedule test

• TelePresence Server using TSP & CCA audio is not supported, planned mid CY2013

Audio options



• With OneTouch 2.0 the TelePresence bridge always calls out to WebEx for video and audio. TMS tells the bridge when & what to dial.

• WebEx audio customers supported with TelePresence MCU and TelePresence Server with audio over SIP/IP via Expressway (WebEx mixes audio for PSTN call-in users).

• TSP audio support only on TelePresence MCU with OneTouch 2.0.

Two legs (ports) from TelePresence MCU:

1) Video & Content via SIP though Expressway

2) Audio via PSTN Gateway.

• TelePresence Server to support TSP audio is planned 2HCY13. Likely Conductor required

• TSP audio support is planned for both CUCM (ISR with digital trunks using MGCP or SIP) or VCS (GW 3201 and MSE 8321) registered ISDN gateways.

• TSP Audio customers have to check with their Audio Service Provider for OneTouch TSP feature capability.

Audio options


Detailed Architecture OneTouch 2.0 with audio via PSTN

Unified CM

MCU

VCS-C VCS-E

WebEx Client

Video, and

Presentation

over SIP


PSTN

Audio via

PSTN gateway

VVVV

Voice Gateway Audio

Gateway can be

MGCP, SIP,

H.323, SCCP etc


Detailed Architecture OneTouch 2.0 with TSP audio

Unified CM

MCU

VCS-C VCS-E

WebEx Client

Video, and

Presentation

over SIP


PSTN VVVV

Voice Gateway Audio

Gateway can be

MGCP, SIP,

H.323, SCCP etc BT, Intercall,

Verizon, etc.

TSP Link


Detailed Architecture OneTouch 2.0 with WebEx audio (SIP)

Unified CM

MCU

VCS-C VCS-E

WebEx Client

Audio, Video, and

Presentation over SIP




• How to address MeetingPlace integration questions?

Our plans are to offer audio via the WebEx Meeting Server premise based offering in addition to WebEx or TSP audio. No plans for supporting TSP with the existing MeetingPlace products. OneTouch integration with WebEx on-premise product is planned for CY14*.

• Is WebEx Cloud Connect supported?

It is planned to support Cloud Connect customers with audio and video from customers site to WebEx in mid CY13 after Cisco production deployment.

• What about WebEx node ASR?

WebEx node on ASR does not support OneTouch meetings. WebEx node can still be used for non OneTouch meetings.

Audio solutions FAQs


Behind the Scenes for Scheduling



1) PT on send gets WebEx Info

Scheduling – synchronous with productivity tool (PT)

TMS TMSXE

2) PT then gets TP Info

4) Info sent back to PT to populate invite

5) Invite sent to exchange. Accept/Reject

6) Sync Meeting (EWS API)

3) TMSXE schedules via TMS Booking API

Exchange Outlook

WebEx



• On sending the invite, PT connects to WebEx first for scheduling WebEx meeting. PT then connects to TMSXE for TelePresence scheduling. TMSXE schedules and updates TMS via the Booking API.

• PT gets meeting details from both WebEx and TMSXE to add to Outlook invite before sending to Microsoft Exchange.

• Invite goes to MS Exchange to be accepted/rejected by standard acceptance resource rules. Invite is also copied to any additional recipients.

• TMSXE will see invite from Exchange and process as a meeting scheduled by Productivity Tools.

• Organizer may receive email from both WebEx and TMS based on admin settings confirming the meeting

Scheduling – synchronous with productivity tool (PT)

Non Exchange or non PT Outlook users can use TMS Smart Scheduler or WebEx Scheduling Mailbox method



1) Invite TP endpoints and WebEx Resource mailbox

Scheduling – asynchronous using WebEx mailbox

TMS TMSXE

4) Schedule WebEx

5) Send WebEx details to TMS

6) Send confirmation email

2) If accepted, meeting sync with EWS

3) TMSXE schedules via TMS Booking API

Exchange Outlook

WebEx



• TMSXE, for Exchange only, will add WebEx to a TelePresence scheduled meeting by including the WebEx Scheduling Mailbox in the invite sent to Exchange.

• Admin defines mailbox resource name, e.g. [email protected].

• Can be used by any client supported by Microsoft Exchange including Outlook 2011 for Mac, iPad, mobile phones, or Outlook Web Access.

• No option to set additional TelePresence Conference dial-in ports, or change defaults using this method

• Email to organizer a few seconds/minutes later confirms both WebEx and TelePresence resources available. Details have to be cut/paste to same invite or another invite for meeting participants.

Scheduling – asynchronous using WebEx mailbox



1) Books meeting via Smart Scheduler

Scheduling – asynchronous using Smart Scheduler

TMS User

WebEx

3) Send WebEx details to TMS

2) Schedule WebEx

4) TMS sends email to organizer

• Users login to Smart Scheduler hosted by TMSPE (required)



Must enable these services for OneTouch scheduling:

• TMS 14.2 or higher with WebEx Configured (Multiple WebEx sites supported)

• PT user can’t change WebEx site in this release, set by WebEx Site

• TMSXE 3.1 if using Exchange integration including Productivity Tool, installed on companion server (TMS Core and Extensions are not recommended virtualized on same server)

• TMSXE standard licensing/keys which includes booking API enabled plus new OneTouch license feature key

• TMSXE includes support for WebEx Scheduling Mailbox

• TMS web based Smart Scheduler requires TMS Provisioning Engine (TMSPE) on TMS Server, no additional licensing for just Smart Scheduler. Find-Me or other PE features require their licensing feature keys

Scheduling – required services


Deployment


Deployment

• All communications between customer on-prem and WebEx are encrypted via VCS as per Cisco's Minimum Encryption Standard requirements.

• Customer's WebEx-facing VCS-E shall present a TLS certificate signed by a trusted Certificate Authority.

• Self-signed certificates cannot be used.

• For details on how to configure a client/server certificate, refer to the "Certificate creation and use with Cisco VCS Deployment Guide" at the following location:

• https://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Certificate_Creation_and_Use_Deployment_Guide.pdf

Security considerations

https://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Certificate_Creation_and_Use_Deployment_Guide.pdf

https://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Certificate_Creation_and_Use_Deployment_Guide.pdf


Deployment

• North America only at FCS, California and Texas

• EMEA and APAC WebEx Datacenters supporting OneTouch interconnections planned for 1HFY14

• Any concerns from international customers on this should contact OneTouch TME’s, see IWE page for contact info

WebEx considerations

Deployment

• The bandwidth required to send OneTouch Telepresence video is higher.

• SVC technology is used in the client software and uses multilayer frames to send video and allows the receiving client to automatically select the best possible resolution to receive video.

• Actual bandwidth used is less then the maximum and is variable.

WebEx Clients Bandwidth Information

Experience Resolution Max bit rate (send)

Max bit rate (receive)

High Definition (HD) 720p (1280x720) 3.0 Mbps 2 Mbps

High Quality (HQ) 360p (640x360) 1.5 Mbps 1 Mbps

Standard Quality 180p (320x180) 500 kbps 500 kbps

6 thumbnails 90p N/A 500 kbps

1 thumbnail 90p 50 kbps N/A

WebEx

Network

Bandwidth

White Paper

http://www.webex.com/pdf/wp_bandwidth.pdf

http://www.webex.com/pdf/wp_bandwidth.pdf


Deployment

• In TMS, you can select the maximum WebEx participant bandwidth:

• In addition you can limit WebEx video at the site level (see WebEx site administrator guide) to HQ video or lower resolution.

Bandwidth from On-Premise to WebEx


Configuration & Troubleshooting

http://preview.cisco.com/en/US/docs/telepresence/cts_admin/webex_solutions/guide_2.0/cts_webex_trbl.html Troubleshooting

• Contents

• Verifying and Testing

• Cisco WebEx Site Administration Online Help

• Troubleshooting Tips

• Problems with Scheduling a Meeting

• Problems with Starting or Joining a Meeting

• Problems During a Meeting

• Managing System Behavior

• Managing the Cisco WebEx Video View Window

http://preview.cisco.com/en/US/docs/telepresence/cts_admin/webex_solutions/guide_2.0/cts_webex_trbl.html





Existing WebEx Customers

Existing WebEx Customers • Existing customers may need to be migrated to a different cluster which might use

slightly different dial-in numbers for meetings. Impact minimal.

• Customers using meetings hosted in US, but with a high volume abroad may experience minor delays in VoIP and video abroad. A cloud feature - Global Distributed Meetings can not be enabled for OneTouch. Impact minimal.

• Provisioning of the new OneTouch feature must be done in maintenance windows. Impact miniscule.

Existing OneTouch (1.0) Customers • Existing customers using OneTouch 1.0 with CTMS & CTS-Man need to start planning

for migration to OneTouch 2.0 TelePresence infrastructure

• No plans to support OneTouch 2.0 features with CTS-Man or CTMS

• TMP Discount Program for CTS-Man to TMS, and CTMS to TelePresence Server planned


Roadmap


Roadmap

• WebEx Network Based Recording (NBR)

• WebEx Custom Session Types (Restricts WebEx features)

• Telephony Service Provider (TSP) Audio with TelePresence Server

• Training Center, Event Center, Sales Center

Only Meeting Center clients in this release.

• WebEx Meetings (New WebEx Service)

• WebEx Meeting Server premised based solution

• White-boarding or uploading file for sharing

No Plans to support MeetingPlace Audio or ASR WebEx Node

Features planned for future release - WebEx


Roadmap OneTouch 2.0 roadmap and beyond

Uncommitted Roadmap

• PT Scheduling for Mac

• TMS Scheduling Enhancements

• WebEx Meetings

• Event Center & Training Center

• WebEx Android Client

• WebEx Meeting Server

• Unified participant list

• Mute Controls

• White-boarding or uploading file for sharing

• OneTouch with Ad-Hoc meeting

• Service Provider delivered TelePresence

B2B service

OneTouch 2.1 (2HCY13)

• TSP Audio with TP Server

• Conductor Scheduling

• PT Time zone enhancement

• PT UE enhancements (Collapsible

window + TMS port scheduling limits)

• Network-based Recording via WebEx

• Custom Session Types

• Cloud Connected Audio

• Global WebEx Datacenter

Connectivity (EMEA & APAC

OneTouch 2.0 (1HCY13)

• Synchronous Scheduling with Productivity

Tool( PT) for Windows Outlook

• TMS User/Admin Scheduling

• WebEx Scheduling Mailbox

• Two-way HD video & XVGA content sharing

• WebEx Meeting Center PC, Mac, iOS*

clients

• Cisco TP endpoints (CTS, TX, EX, SX, MX,

C Series) & OBTP

• Jabber & MXP dial-in

• WebEx Audio with both MCU and TP Server

• TSP Support with MCU

• Third party EP dial-in support

* iOS with 2 way video - July’13


References


References

• Social Collaboration Community OneTouch Page; http://iwe.cisco.com/web/ctgs/products/infrastructure/conferencing-and-gateways/webex-onetouch

• Internal Collateral on CEC/TP and WebEx pages

• OneTouch 2.0 Playbook with pricing and how to order slides

• AM and Customer facing slides

http://wwwin.cisco.com/telepresence/webex-one-touch.shtml

http://wwwin.cisco.com/voice/products/conferencing/telepresence_webex/

• VoD, Scheduling Options for OneTouch (Flash Tutorial) http://iwe.cisco.com/web/view-post/post/-/posts?postId=301400071

• [email protected] alias setup for the field and customers to ask questions

Where to find more info

http://iwe.cisco.com/web/ctgs/products/infrastructure/conferencing-and-gateways/webex-onetouch














http://iwe.cisco.com/web/view-post/post/-/posts?postId=301400071









mailto:[email protected]




Complete Your Paper “Session Evaluation”

Give us your feedback and you could win

1 of 2 fabulous prizes in a random draw.

Complete and return your paper

evaluation form to the room attendant

as you leave this session.

Winners will be announced today.

You must be present to win!

..visit them at BOOTH# 100

http://www.google.com/aclk?sa=l&ai=CG2awSZxqUdmnIPKh6QGc2oHwAZDV48gCqLGXwTvI1sycSQgGEAMoA1Dburb5BGDJ1q6KpKTEEaAB3OuE_QPIAQeqBCNP0LNQhqdgW7cj9_QLmL6qjhzmt6ofFchKKiN01DpGJxLdTboFEwiblL75j8q2AhUrGjQKHR8zALrABQXKBQCgBiaAB4yU-wLgEsza__m9m6rV0QE&ei=SJxqUZvQF6u00AGf5oDQCw&sig=AOD64_3c0ay6iHU-GGkY5JlWB4p4X2vmXw&ctype=5&rct=j&frm=1&q=kobo+vox&sqi=2&ved=0CKUBEPMO&adurl=http://www.digitaldeliverydownloads.com/kobo-vox-ereader.html


Thank you. Thank you.

Date post:	28-Mar-2020
Category:	Documents
Upload:	others
View:	5 times
Download:	0 times

May 30, 2013 Pervasive Conferencing · TelePresence and WebEx Working Together • Live,...

Documents