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May11, 2010 Bounce Back St. Louis

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Selling Your Skills as a Service
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Bounce Back in IT: Bounce Back in IT: Selling Your Skills Selling Your Skills As A Service As A Service May 11th, 2010 May 11th, 2010
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Page 1: May11, 2010 Bounce Back St. Louis

Bounce Back in IT: Bounce Back in IT: Selling Your Skills Selling Your Skills

As A ServiceAs A Service

May 11th, 2010May 11th, 2010

Page 2: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 22Sheila Burkett, Tuxedo Park Management, LLC

AgendaAgenda

Welcome & Introductions Welcome & Introductions Becoming a Contractor or ConsultantBecoming a Contractor or Consultant Becoming Self-EmployedBecoming Self-Employed TestimoniesTestimonies Wrap-up, Networking & BreakoutWrap-up, Networking & Breakout

Page 3: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 33Sheila Burkett, Tuxedo Park Management, LLC

Consultant, Contractor or Consultant, Contractor or Self-employedSelf-employed

Small firms – 52% of salesSmall firms – 52% of sales 50% of private sector output50% of private sector output Small business exports 96% of all US Small business exports 96% of all US

goodsgoods Small business receives 35% of all Small business receives 35% of all

federal contractsfederal contracts In 2007 there were an estimated In 2007 there were an estimated

21.7 million self-employed21.7 million self-employedDepartment of Labor & US Census

Page 4: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 44Sheila Burkett, Tuxedo Park Management, LLC

Sheila’s StorySheila’s Story

Develop a PlanDevelop a Plan Identify a ServiceIdentify a Service Develop a Pricing ModelDevelop a Pricing Model Communication & MarketingCommunication & Marketing NetworkingNetworking Delivery & SupportDelivery & Support Adjust and EvaluateAdjust and Evaluate

Page 5: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 55Sheila Burkett, Tuxedo Park Management, LLC

ResourcesResources

Business.govBusiness.gov SBA.govSBA.gov www.entrepreneur.comwww.entrepreneur.com www.stlsourcelink.com/www.stlsourcelink.com/ www.business.mo.gov/www.business.mo.gov/

Page 6: May11, 2010 Bounce Back St. Louis

Ken TottenKen Totten

General ManagerGeneral Manager

Object Computing, Inc. andObject Computing, Inc. and

Advantage Consulting, Inc.Advantage Consulting, Inc.

Page 7: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 77Sheila Burkett, Tuxedo Park Management, LLC

Ken Totten

My Background

U.S. Coast Guard, Governors Island, NYProvided real time Decision Support Systems for Search and Rescue Operations around the globe.

MCI Telecommunications Corporation – Rye Brook, NYManager, NE Operations Systems

NASDAQ – Trumbull, CT Assistant Director, Network Services

Consultant @ Anheuser-Busch, St. Louis, MOConsultant to MSG department and later moved into Business Development and Operations

3 St. Louis IT Consulting Firms spanning 20 years

Past 12 years at Object Computing, Inc. (OCI) - General ManagerOCI is a Software Engineering company that provides consulting, open source middleware solutions, and training services.

Started Advantage Consulting, Inc. 6 years ago-General ManagerAdvantage is an IT staffing solutions company.

Page 8: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 88Sheila Burkett, Tuxedo Park Management, LLC

How and why I became a consultant

• In the beginning it was not a goal or ambition, it just happened to be the nature of the opportunity.

• I considered five factors:

1. What I would be doing?2. Was it a good fit?3. What opportunities might follow?4. The duration of the assignment5. Compensation and benefits

Page 9: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 99Sheila Burkett, Tuxedo Park Management, LLC

My Perspective on the difference of being an employee verses a contractor

• When I first became an IT management consultant it felt temporary, less secure, and I learned the differences between being a consultant and a contractor.

• For example, is this “staff augmentation” or a “statement of work” based consulting engagement? Both are fine but they can be vastly different.

Generalizations

Contract Labor = Staff Augmentation Consulting = Statement of Work

Bill and Pay Rates vary by model

Page 10: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 1010Sheila Burkett, Tuxedo Park Management, LLC

My Perspective on the difference of being an employee verses a contractor• I came to know and understand several perspectives.

1. I was a consultant and a contractor.2. I moved into a role where I hired and managed staff who would

be consultants/contractors and learned the business concerns and rationale as an employer.

3. Earlier in my career I was a corporate manager and engaged and managed contract services.

There are many career contractors in the workforce today. The decision to be an employee or a contractor is personal and should be based on a number of considerations.

If you are starting out in your career, recognize the importance of acting now and throughout your career to prepare for retirement.

Page 11: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 1111Sheila Burkett, Tuxedo Park Management, LLC

Should you move into consulting and what should you consider?

Do you have the skills and experience to be a consultant?

Hard Skills, Soft Skills, Personality, Education, Certifications

Interpersonal Skills – getting along with difficult personalitiesAssertiveness towards work and getting the job doneAbility to pick up things quickly, to adapt, integrate and deliver results

What stage are you at in your career?

If you are in the last quarter of your work life and have the financial means or have a working spouse, then 1099 independent consulting may be ideal if you have a strong professional network.

Page 12: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 1212Sheila Burkett, Tuxedo Park Management, LLC

ConsultingConsiderations

Will you work for a Professional Services Organization or a Staffing Firm?Will you be a Direct Employee or an Independent Consultant?Contracts, Agreements, Insurance

Employment and Self-Employment models: • W-2 Salaried with Benefits• W-2 Hourly with or without Benefits• Independent Consultant – Direct with Client• Independent Consultant – 1099 to PSO or Staffing Firm

Employee AgreementOwnership of Work, Confidentiality and Proprietary Information,Non-Enticement, Non-Solicitation, Non-Compete

1099 Agreement1099 Insurance Requirements - General and Comprehensive Liability - Professional Liability

Engagement OutlineStatement of Work (SOW)Service Level Agreements

Page 13: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 1313Sheila Burkett, Tuxedo Park Management, LLC

Where to start?

Do your research first. There are many consulting companies in the St. Louis market. Learn of their reputation, what they do best, who their clients are, and what their “value proposition” is for employees.

In the St. Louis IT consulting market there is a lot of competition for the same opportunities.

Be careful and don’t allow multiple companies to represent you at the same time. Pick one or two companies that you would like to work for – approach them and measure their response.

Consider the firms ability to remarket you after the first project.For example, ask the recruiter how much PM work they do for clients and what companies they support. If your expertise represents a small percentage of their overall staff demographic, then they may not be the best company to represent you.

Page 14: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 1414Sheila Burkett, Tuxedo Park Management, LLC

Where to start?

St. Louis Business Journal Book of Lists

Indeed.com – identify openings and potential employers

Linkedin.com – cross reference your indeed.com results with your professional network on linkedin and examine as far as your 2nd and 3rd level contacts to see who works at the companies/opportunities you’ve identified.

Mentors – consider who you know that has made the transition you are contemplating.

Lastly, be true to and with yourself. Know where your joy comes from and thinkabout what comes naturally for you, then align your efforts accordingly.

As a recruiter/employer, our job is to learn your strengths and to “make goodassociations” between candidates and opportunities/positions. Do your part to represent yourself well through your resume and during the interview process.

Page 15: May11, 2010 Bounce Back St. Louis

Ben BinderBen Binder

Relay TechnologyRelay Technology

Page 16: May11, 2010 Bounce Back St. Louis

A few thoughts on A few thoughts on becoming a becoming a contractor…contractor…

Page 17: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 1717Sheila Burkett, Tuxedo Park Management, LLC

Benefits Benefits of Contractingof Contracting

Page 18: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 1818Sheila Burkett, Tuxedo Park Management, LLC

Doing Doing Your HomeworkYour Homework

Page 19: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 1919Sheila Burkett, Tuxedo Park Management, LLC

Important Important ConsiderationsConsiderations

Page 20: May11, 2010 Bounce Back St. Louis

Julia KoelschJulia Koelsch

Daugherty Business SolutionsDaugherty Business Solutions

Page 21: May11, 2010 Bounce Back St. Louis

Sharon ReusSharon Reus

Sharon Reus CoachingSharon Reus Coaching

Page 22: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 2222Sheila Burkett, Tuxedo Park Management, LLC

Turning skills into Turning skills into servicesservicesDavid StromDavid Strom

[email protected]@strom.com

BounceBack STL 5/11/2010BounceBack STL 5/11/2010

22http://strominator.com

Page 23: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 2323Sheila Burkett, Tuxedo Park Management, LLC

My own skills inventoryMy own skills inventory

Being able to break something Being able to break something usually in the first 5 minutes of useusually in the first 5 minutes of use

23http://strominator.com

Page 24: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 2424Sheila Burkett, Tuxedo Park Management, LLC

Skills (con’t)Skills (con’t) Testing and research about IT Testing and research about IT

productsproducts Public speakingPublic speaking Writing and sharing what I’ve learnedWriting and sharing what I’ve learned

24http://strominator.com

Page 25: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 2525Sheila Burkett, Tuxedo Park Management, LLC

ServicesServices

Email newsletter “Web Informant”Email newsletter “Web Informant”

25http://strominator.com

Page 26: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 2626Sheila Burkett, Tuxedo Park Management, LLC

BooksBooks

26http://strominator.com

Page 27: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 2727Sheila Burkett, Tuxedo Park Management, LLC

Other pubs I write forOther pubs I write for

27http://strominator.com

Page 28: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 2828Sheila Burkett, Tuxedo Park Management, LLC

Podcasts and videosPodcasts and videos

28http://strominator.com

Page 29: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 2929Sheila Burkett, Tuxedo Park Management, LLC

Social networksSocial networks

29http://strominator.com

Page 30: May11, 2010 Bounce Back St. Louis

Frank DanzoFrank Danzo

Experience On DemandExperience On Demand

Page 31: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 3131Sheila Burkett, Tuxedo Park Management, LLC

Q & AQ & A

What do you want to know?

Page 32: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 3232Sheila Burkett, Tuxedo Park Management, LLC

Wrap UpWrap Up

THANK YOU to our panel!THANK YOU to our panel! Upcoming SessionsUpcoming Sessions

– May 19May 19thth, 9-11 BB into Administrative Services, 9-11 BB into Administrative Services– May 19May 19thth, 9-11 Networking with Frank Danzo, 9-11 Networking with Frank Danzo– May 20May 20thth, 8:30-1:30 Scientific Talent Open , 8:30-1:30 Scientific Talent Open

HouseHouse– June 3June 3rd, rd, 9-11 Networking with Frank Danzo 9-11 Networking with Frank Danzo– June 8June 8thth, 6-8:30 BB in IT: Understanding , 6-8:30 BB in IT: Understanding

Company CultureCompany Culture Continue to NETWORK and meet with our Continue to NETWORK and meet with our

speakers!speakers!

Page 33: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 3333Sheila Burkett, Tuxedo Park Management, LLC

ResourcesResources

Bounce Back St. Louis: Bounce Back St. Louis: Bouncebackstl.orgBouncebackstl.org

MERIC (MO Economic Research and MERIC (MO Economic Research and Information Center): Information Center): Missourieconomy.orgMissourieconomy.org

Bureau of Labor Statistics: Bls.orgBureau of Labor Statistics: Bls.org Careeronestop.orgCareeronestop.org www.business.gov/industries/self-emplowww.business.gov/industries/self-emplo

yed/yed/

Page 34: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 3434Sheila Burkett, Tuxedo Park Management, LLC

Ken TottenKen TottenKen Totten is the General Manager of two St. Ken Totten is the General Manager of two St. Louis consulting firms: Object Computing, Louis consulting firms: Object Computing, Inc. (OCI) and Advantage Consulting, Inc.  Inc. (OCI) and Advantage Consulting, Inc.  

OCI is a 17 year old Software Engineering OCI is a 17 year old Software Engineering company and Advantage is a 6 year old IT company and Advantage is a 6 year old IT Staffing Solutions company.  Ken has Staffing Solutions company.  Ken has partnered with St. Louis business leaders for partnered with St. Louis business leaders for the past 20 years to fulfill their consulting, the past 20 years to fulfill their consulting, training and IT staffing needs training and IT staffing needs

Page 35: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 3535Sheila Burkett, Tuxedo Park Management, LLC

Ben Binder, Relay Ben Binder, Relay TechnologyTechnology

Ben Binder has several years of experience in Ben Binder has several years of experience in permanent, contract, and right-to-hire staffing.  He permanent, contract, and right-to-hire staffing.  He tries to distinguish himself in a competitive tries to distinguish himself in a competitive marketplace by working tirelessly to truly understand marketplace by working tirelessly to truly understand what drives his candidates and how his clients' what drives his candidates and how his clients' business needs can be met through talent acquisition.  business needs can be met through talent acquisition.  Ben has experience in both recruiting of candidates Ben has experience in both recruiting of candidates and client relationship management.  He has helped and client relationship management.  He has helped many talented IT professionals who are in career many talented IT professionals who are in career transition as well as those who are employed and transition as well as those who are employed and looking for a better opportunity.  Ben works for Relay looking for a better opportunity.  Ben works for Relay Technology, Inc., a growing, St. Louis-based provider of Technology, Inc., a growing, St. Louis-based provider of Information Technology staffing solutions.Information Technology staffing solutions.

Page 36: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 3636Sheila Burkett, Tuxedo Park Management, LLC

Julia Koelsch, Julia Koelsch, Daugherty Business SolutionsDaugherty Business Solutions

Julia has over 10 years experience in IT. Originally from Wichita, Julia has over 10 years experience in IT. Originally from Wichita, KS, she moved to St. Louis to attend Washington University in St. KS, she moved to St. Louis to attend Washington University in St. Louis. She graduated with a degree in English, and shortly after Louis. She graduated with a degree in English, and shortly after started working for Mosby (now Elsevier) as an editorial assistant.started working for Mosby (now Elsevier) as an editorial assistant.

Shortly after starting her job, Mosby was purchased by another Shortly after starting her job, Mosby was purchased by another company. Faced with the possibility of being laid off, she took company. Faced with the possibility of being laid off, she took advantage of the employer paid college tuition reimbursement advantage of the employer paid college tuition reimbursement and took classes at Webster University in Computer Science.and took classes at Webster University in Computer Science.

Once she made the leap into IT, Julia has worked for several Once she made the leap into IT, Julia has worked for several companies in the St. Louis area as a software developer and companies in the St. Louis area as a software developer and analyst. She has been employed as a full-time employee, a analyst. She has been employed as a full-time employee, a contractor, and a consultant. She currently works for Daugherty contractor, and a consultant. She currently works for Daugherty Business Solutions as a Software Engineer, and has been engaged Business Solutions as a Software Engineer, and has been engaged on projects at Charter, Edward Jones, Express Scripts, and on projects at Charter, Edward Jones, Express Scripts, and Anheuser-Busch InBev.Anheuser-Busch InBev.

You can find Julia at:You can find Julia at:– juliakoelsch.comjuliakoelsch.com– linkedin.com/in/juliakoelschlinkedin.com/in/juliakoelsch– twitter.com/juliakoelschtwitter.com/juliakoelsch

Page 37: May11, 2010 Bounce Back St. Louis

04/12/2304/12/23 3737Sheila Burkett, Tuxedo Park Management, LLC

Sharon ReusSharon Reus

Sharon Reus has published her own magazine, been Sharon Reus has published her own magazine, been a producer for two syndicated talk shows (one was a producer for two syndicated talk shows (one was Jerry Springer!), created an audio tour for the St. Jerry Springer!), created an audio tour for the St. Louis Holocaust Museum, interviewed the New York Louis Holocaust Museum, interviewed the New York Knicks for ESPN, and produced several national sales Knicks for ESPN, and produced several national sales conventions for Anheuser-Busch. Her varied career conventions for Anheuser-Busch. Her varied career spans more than 25 years, and for more than half spans more than 25 years, and for more than half that time she’s been self-employed, contract or a that time she’s been self-employed, contract or a small business owner. Today she is a business coach small business owner. Today she is a business coach and consultant, helping business owners create and and consultant, helping business owners create and sustain profitable businesses and fulfilling lives. sustain profitable businesses and fulfilling lives. She’s the moderator of the LinkedIn group “Self-She’s the moderator of the LinkedIn group “Self-Employed St. Louis” and is a firm believer that she is Employed St. Louis” and is a firm believer that she is her toughest boss.  her toughest boss. 


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