Project on Communication Skills of individuals whose

first name begins with a letter between

U and Z

2017

Submitted By-

MAYANK LALWANI,

VINNY TUTEJA,

DEEPAK KUMAR,

JYOTSNA SINGH,

KISHAN SINGH,

RITWIKA BAJRAY,

PRIYANKA KUMARI

Communication Skills

Index INTRODUCTION ..................................................................................................................................2

Benefits of effective communication....................................................................................................3

Research Problems .............................................................................................................................3

STRUCTURE OF QUESTIONNAIRE .........................................................................................................4

RESPONSES RECIVED...........................................................................................................................5

Questions and Analysis of Answers ......................................................................................................6

1). I think I have adequate communication skills ...............................................................................6

2). I can often express myself freely .................................................................................................6

3). I struggle for words when I am speaking in English .......................................................................6

4). My first English teacher made a conscious effort to make me interested in English ........................7

5). I have read more than 25 books (in any language) not related to my studies .................................8

6). I used to read newspapers (in any language) regularly before coming to PIBM ..............................8

7). My school / college had a well-stocked library .............................................................................9

8). I often struggle while constructing a sentence .............................................................................9

9). I usually think in my mother tongue and translate that in English ................................................ 10

10). I am not comfortable while making a public speech ................................................................. 10

11). Before coming to PIBM, I regularly used to watch news channels (in any language) on television11

12). I do not think I love any language very much............................................................................ 11

13). When I am not able to understand what is taught in the class or when I am not able to express myself, I feel terrified .................................................................................................................... 12

14). I often become tense when I think that I may not have adequate communication skills ............. 12

Conclusion ....................................................................................................................................... 13

INTRODUCTION Communication is

simply the act of

transferring

information from one place to another.

Communication is a key element in any human activity. Communication is a learned skill.

However, while most people are born with the physical ability to talk, not all can communicate

well unless they make special efforts to develop and refine this communication skill. Very often,

we take the ease with which we communicate with each other for granted, so much so that we

sometimes forget how complex the communication process actually is. Communication takes

place when we are supposedly at the same level of understanding and comprehension as other

interlocutors. Common forms of communication include speaking, writing, gestures, touch,

using pictures and broadcasting. Communication is therefore not what is said whether verbally

or non-verbally, but what is understood.

The Communication Process

A message or communication is sent by the sender through a communication channel to a receiver, or

to multiple receivers. The sender must encode the message (the information being conveyed) into a

form that is appropriate to the communication channel, and the receiver(s) then decodes the message

to understand its meaning and significance.

Need for communication skills

Communication is the heart of every organization. Everything you do in the workplace results from

communication. Therefore, good reading, writing, speaking and listening skills are essential if tasks are

going to be completed and goals achieved. As you develop your career you will find various reasons why successful communication skills are important to you, for example:

To secure an interview: You will need good communication skills to make sure your application letter is

read and acted upon.

To get the job: You will need to communicate well during your interview if you are to sell yourself and get the job you want.

Benefits of effective communication

The most successful organizations understand that if they are to be successful in today’s business world,

good communication at all levels is essential. Here is a useful mnemonic to remember the benefits you

and your organization can achieve from effective communication.

Benefits of effective communication Stronger decision-making and problem-solving

Upturn in productivity

Convincing and compelling corporate materials

Clearer, more streamlined workflow

Enhanced professional image

Sound business relationships

Successful response ensured

Research Problems

We enjoyed taking this survey Yes we faced many difficulties taking this as we are beginner we were not

knowing how to create forms at the starting we took help of YouTube to create forms to make Google forms.

As our survey is for whom their name starts from U-Z to as there are few people whose name starts

from U-Z alphabets on first day we got only 3 records. On second day we got 7 records but there were 2

people who filled the form whose name do not starts form U-Z alphabets at last we got 17 records.

We were having problem of structure of the project but it was solved after you gave directions how to make structure of project this was helpful to us. We prepared form as per your direction.

Sending the form to right person and asking them to fill it.

STRUCTURE OF

QUESTIONNAIRE

Name:

Age:

Native Place:

Educational Qualifications:

Medium of Instruction:

Educational Qualifications of Guardian:

Occupation of Guardian:

*Choose as 1 is completely agree, 2 is agree, 3 is neither agree nor disagree, 4 is disagree

and 5 is completely disagree on scale

1. I think I have adequate communication skills

2. I can often express myself freely

3. I struggle for words when I am speaking in English

4. My first English teacher made a conscious effort to make me interested in English

5. I have read more than 25 books (in any language) not related to my studies

6. I used to read newspapers (in any language) regularly before coming to PIBM

7. My school / college had a well-stocked library

8. I often struggle while constructing a sentence

9. I usually think in my mother tongue and translate that in English

10. I am not comfortable while making a public speech

11. I remember at least five poems (from any language) that I studied in my school

11. Before coming to PIBM, I regularly used to watch news channels (in any language) on

television

12. I do not think I love any language very much

13. When I am not able to understand what is taught in the class or when I am not able to

express myself, I feel terrified

14. I often become tense when I think that I may not have adequate communication skills

RESPONSES RECIVED

Name: Age: Native Place: Educational Qualifications:

Vaibhav agarwal 21 Rishikesh B.com

veenu thakral 21 H.P. B.com graduate

Vikash Kumar 23 PATNA Bihar B.A in political science

Vishal kumar 22 Jamshedpur Graduate

Vashist singhania 24 Dhanbad Graduate

Ujjawal Kisku 21 Sahibganj, Jharkhand

Under Grad

Yuraj upadhyay 22 Arunchal pradesh B.com Vishal Agarwal 20 Tinsukia Graduated

T.Ukesh 21 Vijayawada Pursing MBA

Udit Ghosh 24 West Bengal Graduate Vishakha Singh 23 Delhi B.B.A

Veenu Thakral 22 West Bengal Bcom

Vikram Panchariya 21 West Bengal Graduate

Varsha Munda 22 Jharkhand MBA Vinny tuteja 21 Amritsar Graduation

Yash Malhotra 21 Delhi PGDM

Vimal Kumar Savaliya

22 Gujarat Graduate

Questions and Analysis of Answers

1). I think I have adequate communication skills

2). I can often express myself freely

3). I struggle for words when I am speaking in English

3 3 3

7

10

1

23

4

5

67

8

completely

Agree

Agree Neither

Agree Nor-

Disagree

Disagree Completely

Disagree

Response

Response

completelyAgree

AgreeNeither AgreeNor-Disagree

DisagreeCompletely

Disagree

Response 2 3 3 9 0

2

3 3

9

0

Axi

s Ti

tle

Response

4). My first English teacher made a conscious effort to make me interested in English

completely

Agree, 5

Agree, 5

Neither Agree Nor-

Disagree, 3

Disagree, 3

Completely Disagree, 1

completely Agree Agree Neither Agree Nor-Disagree Disagree Completely Disagree

Response

012345

completely

AgreeAgree

Neither

Agree Nor-

Disagree

DisagreeCompletely

Disagree

Axi

s Ti

tle

completely

AgreeAgree

Neither Agree

Nor-DisagreeDisagree

Completely

Disagree

Response 3 5 3 3 1

Response

5). I have read more than 25 books (in any language) not related to my studies

6). I used to read newspapers (in any language) regularly before coming to PIBM

0

1

2

3

4

5

6

7

completely

AgreeAgree Neither

Agree Nor-

Disagree

Disagree Completely

Disagree

Response 0 1 6 7 3

Axi

s Ti

tle

Response

5

1

6

3

2

0

1

2

3

4

5

6

7

completely Agree Agree Neither Agree Nor-Disagree

Disagree Completely Disagree

Response

7). My school / college had a well-stocked library

8). I often struggle while constructing a sentence

4

2

1

3

7

COMPLETELY AGREE AGREE NEITHER AGREE

NOR-DISAGREE

DISAGREE COMPLETELY

DISAGREE

Response

Response

0

1

2

3

4

5

6

COMPLETELY AGREE

AGREE NEITHER AGREE NOR-DISAGREE

DISAGREE COMPLETELY DISAGREE

6

2

5

2 2

Response

9). I usually think in my mother tongue and translate that in English

10). I am not comfortable while making a public speech

completely Agree, 5

Agree, 3Neither Agree Nor-Disagree, 4

Disagree, 3

Completely Disagree, 2

completely Agree Agree Neither Agree Nor-Disagree Disagree Completely Disagree

5

4

4

2

2

0 1 2 3 4 5 6

COMPLETELY AGREE

AGREE

NEITHER AGREE NOR-DISAGREE

DISAGREE

COMPLETELY DISAGREE

Response

Response

11). Before coming to PIBM, I regularly used to watch news channels (in any language) on

television

12). I do not think I love any language very much

3

6

4

2 2

completely Agree Agree Neither Agree Nor-Disagree

Disagree Completely Disagree

Response

Response

0

1

2

3

4

5

6

completelyAgree

AgreeNeither AgreeNor-Disagree Disagree

CompletelyDisagree

6

3

23

3

Response

Response

13). When I am not able to understand what is taught in the class or when I am not able to

express myself, I feel terrified

14). I often become tense when I think that I may not have adequate communication skills

completely Agree, 4

Agree, 0

Neither Agree Nor-Disagree, 7

Disagree, 3

Completely Disagree, 3

0

1

2

3

4

5

6

7

completelyAgree

Agree Neither AgreeNor-Disagree

Disagree CompletelyDisagree

Response 1 2 7 5 2

AX

IS T

ITLE

Response

Conclusion For a group of people to be in an organization rather than just a random collection of individu als, they

need to communicate with each other and coordinate their activities. The more effective the

communication, the more efficient and productive the activities will be. A well-organized workplace features transparency through hierarchies so that everyone is clear about his role and purpose at work.

To participate in decision making, and, through trusting them, which assures the integrity of information

channels. Ultimately, the openness of any communication climate depends upon the character of the

participants. Openness often demands courage because the communicator operates with lowered or

eliminated defensive barriers, even when standing up to verbal assault. Because open communicators

have to articulate their positions in meetings, public arenas, and in print, they must be secure

individuals, confident in their own positions, ability, and authority.

In this survey we found different type of students with different age and from different place everyone

has their own opinion and their result is displayed as above in graphical form. We asked many question

about them such as Name, Age, Native Place, Educational Qualifications, Medium of Instruction,

Educational Qualifications of Guardian, Occupation of Guardian and asked 14 questions related to communication skills this all record are collected by the help of Google forms.

After analyzing we came at conclusion people have different skills, having their unique styles and their

different mindset accordingly the responded to the questions according to their perception which was asked in the form.

THANKYOU