Mayor’s Goal 4: “Philadelphia becomes the greenest and most sustainable City inAmerica”
2004-2013 Performance in Fire DepartmentTopic: Philadelphia Water Department
Key Presenters: Howard Neukrug, Commissioner
Executive Team Members
Date: December 1st, 2015
Critical Issue 1: Diversity in Hiring
2
Strategic Plan Goals and Major Successes
What We DoWho We Are What’s on the Horizon
• Call Center cloud technology increased capacity, reduced wait time
• Business Incentive grants to manage stormwater and reduce bills
Relaunch of Apprenticeship program and launch of PowerCorpsPHL
• Maintained municipal bond ratings
• Kept rates affordable
50-year master planning for water and wastewater facilities
Six-year, $1.78B capital improvement plan for the protection and renewal of City’s water, sewer and stormwater infrastructure
• Product quality at 100%, recognized by NACWA Gold award and the Partnership for Safe Water for 16 years
• Green City, Clean Waters implementation on track
Energy master plan leading to solar and Co-gen facilities
Doubled total participation for minority and women-owned businesses since FY09
Who We Are• Mission
• Scope of Services
• Budget
4Next StepsWhat We DoWho We Are What’s on the Horizon
4
• Provide drinking water, wastewater and stormwater services
• Protect public health by providing highest quality of drinking water
• Protect the environment by managing and treating wastewater and stormwater and protecting sources of drinking water
• Support the sustainable growth of Philadelphia and its residents, communities, businesses
• Continue to be America’s most innovative utility with a constant focus on quality, efficiency, customer service, and affordability
Scope of ServicesMission
Next StepsWhat We DoWho We Are What’s on the Horizon
• 3,100 miles of water mains• 25+ pumping stations• 91,000 valves• 25,000 fire hydrants• Three water treatment facilities:
Baxter, Belmont and Queen Lane
• 3 water pollution control plants: Northeast, Southeast and Southwest
• 3,716 miles of sewers• 19 pumping stations• Centralized biosolids handling
facility
Wastewater Service
Drinking Water ServiceLEGEND:Wastewater Drinking WaterMultiple Purpose
5
6Next StepsWhat We DoWho We Are What’s on the Horizon
Organizational Chart
Howard M. Neukrug, Commissioner
Geoff BrockGeneral
Manager, IS&T
Mami HaraDeputy Commissioner
/Chief of Staff
Scott SchwartzGeneral Counsel
Janira BarrosoDirector of
Participation
Christine Knapp Deputy Chief of
StaffMelissa Labuda
Deputy Commissioner, Finance
Stephen FurtekGeneral Manager,
Engineering
Debra McCartyDeputy Commissioner
& GM Operations
David KatzDeputy Commissioner
Compliance
Joanne DahmeGeneral Manager,
Public Affairs
Chris CrockettDeputy Commissioner
Planning & Env. Services
Gerald Leatherman
Deputy Commissioner Admin and HR
NOTE: All Blue Boxes (Deputy Commissioners and General Managers) are on the same level (flat organizational structure). Boxes arranged in this format for presentation
6
7Next StepsWhat We DoWho We Are What’s on the Horizon
Water Fund Operating Results
7
$179 $183 $170 $185 $188 $201 $211 $219
$98 $101 $106 $117 $129 $134 $134 $150 $43 $43 $44 $43 $46 $48 $49 $47 $175 $184 $197 $186 $192 $201 $205 $201 $36 $51 $52 $60 $58 $59 $82 $79
$76
$0
$100
$200
$300
$400
$500
$600
$700
$800
FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15
Mill
ions
New River City Project Payments to Other Funds / Other
Debt Service Materials, Supplies and Equipment
Professional Services Personal Services (incl Compensation, Pension & Fringe)
$608$562 $569 $590 $612 $643
$681 $696
Next StepsWhat We DoWho We Are What’s on the Horizon
Capital Budget
$24 $26 $24 $24 $30 $30 $32 $29 $40$22 $22 $22 $24 $23 $35 $36 $36
$49 $55 $57 $63 $80 $84 $103 $107
$71 $85 $42 $42 $48
$44 $51
$60 $60 $125 $110
$0
$50
$100
$150
$200
$250
$300
FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16
Mill
ions
Improvements to Treatment Plants Improvements to Collector System
Improvements to Conveyance System Engineering and Administration8
$142 $146 $157$171
$188
$229 $235$260
$284
What We Do• Performance Measures
• Key Challenges
What We DoWho We Are What’s on the Horizon
Performance Measure: Total Acres Brought Under Stormwater Management Control
10
Nearly 1000 greened acres will be created by the end of 2016
60.7 97.3 15117.21146.1
237.1
329.458.3
131.65
0100200300400500600700
FY12 FY13 FY14 FY15Private Incentives Private Retrofits Public Green Stormwater Infrastructure
38.45
206.8
392.7
612.05
Gre
ened
Acre
s
11
What We DoWho We Are What’s on the Horizon
See all public green infrastructure projects on this interactive map at www.phillywatersheds.org/biggreenmap
What We DoWho We Are What’s on the Horizon
Performance Measure: Water Main Breaks Repaired
12
Water main breaks in Philadelphia are below the national average, in part thanks to a scoring system that prioritizes main repair and
replacement based on age, materials and other factors
679807
664
962
563
755
919 918
0
200
400
600
800
1000
1200
FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15
What We DoWho We Are What’s on the Horizon
Performance Measure: Water Main Replacement
13
PWD has increased spending on water main replacement and is now on target to replace 28 miles per year
17
10
16
11
16 16 15
28
0
5
10
15
20
25
30
FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15
Mile
s
What We DoWho We Are What’s on the Horizon
Performance measure: Electrical use (history and projections)
14
269 269 262 273 273 275 253 240 237 235 233
8.6 8.6 8.6 8.6 8.6
0.1 0.3 0.3 16.533 33 33 33
0
50
100
150
200
250
300
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
Renewable Electricity Generated Electricity generated from Natural GasElectricity Purchased
Elec
tric
al U
se,M
illio
n kW
h
Note: 2015 through 2018 are projections
PWD’s energy efficiency and renewable energy projects not only reduce greenhouse gas emissions, but also save ratepayers money
What We DoWho We Are What’s on the Horizon
Women, Minority, and/or Disabled Business Enterprise Business Participation
15
17%13%
17%
25%21%
23% 23%
30%
0%
5%
10%
15%
20%
25%
30%
35%
FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15
*Women, Minority, and/or Disabled Business EnterpriseIn FY15, over $56 million in PWD contracts were awarded to women,
minority and disabled business enterprises
What We DoWho We Are What’s on the Horizon
Water affordability - Comparable Water, Wastewater, and Stormwater Rates
16
$28.12 $34.22
$43.83 $56.08 $56.82 $59.22
$61.90 $67.43 $67.50 $68.03 $68.74
$86.88 $90.87 $92.47
$97.35 $107.02 $108.25
$131.30
$0 $20 $40 $60 $80 $100 $120 $140
MiamiChicago
San AntonioSt. Louis***Louisville**
New York CityHouston
PhiladelphiaBoston
New OrleansBaltimoreColumbus
DetroitCincinnati
DC Water/SewerAtlanta
San FranciscoSeattle
Source: Rates based on published water, sewer, and stormwater rate schedules available online; median household income from the US Census Bureau 2014 data; assumes 6 hundred cubic feet (CCF) or 4,488 gallons of billed water and sewer discharges.** City of Louisville rates reflect sewer and stormwater charges billed by the Louisville and Jefferson County Metropolitan Sewer District and water rates billed by the Louisville Water Company.*** City of St. Louis rates reflect sewer rates billed by the Metropolitan St. Louis Sewer District and water rates billed by the City of St. Louis.
LEGEND:MedianPhiladelphia
What We DoWho We Are What’s on the Horizon
Water affordability - Combined Bill as % of Each City’s Median Household Income
17
0.9%1.1%1.1%1.2%1.2%1.2%
1.5%1.5%
1.7%1.8%
2.2%2.2%
2.3%2.4%2.4%
2.8%3.3%
4.1%
0.0% 0.5% 1.0% 1.5% 2.0% 2.5% 3.0% 3.5% 4.0% 4.5%
ChicagoMiami
St. Louis***San Antonio
New York CityBaltimore
Louisville**Boston
San FranciscoDC Water/Sewer
PhiladelphiaNew Orleans
HoustonColumbus
SeattleAtlanta
CincinnatiDetroit
Source: Rates based on published water, sewer, and stormwater rate schedules available online; median household income from the US Census Bureau 2014 data; assumes 6 CCF or 4,488 gallons of billed water and sewer discharges.** City of Louisville rates reflect sewer and stormwater charges billed by the Louisville and Jefferson County Metropolitan Sewer District and water rates billed by the Louisville Water Company.*** City of St. Louis rates reflect sewer rates billed by the Metropolitan St. Louis Sewer District and water rates billed by the City of St. Louis.
LEGEND:MedianPhiladelphia
Critical Issue 1: Diversity in HiringWhat We DoWho We Are What’s on the Horizon
Strengths
Committed, capable
workforce
18
Financial stability
Excellent partnerships
Critical Issue 1: Diversity in HiringWhat We DoWho We Are What’s on the Horizon
Key Challenges
Aging infrastructure
and limited capital
19
Workforce recruitment
and succession
Storm flood relief
Billing, water rates and
affordability
What’s on the Horizon• Priorities and initiatives
Critical Issue 1: Diversity in HiringWhat We DoWho We Are What’s on the Horizon
21
• Equitable environmental protection, resource recovery, sustainable energy development and highest quality drinking water
• Green City, Clean Waters in parks, vacant lots, schoolyards, streets
A Healthy and Sustainable City
An Efficient, Responsive City
• Reduced water main break emergencies
• Improved coordination among City agencies
• Standards for community-friendly street construction
An Economically Thriving City
• Keep water, sewer and stormwater rates cost competitive and streamline assistance and affordable rates access
• Continue to invest in our local businesses
• Recruit, attract and retain top local talent to diversify PWD staff
Critical Issue 1: Diversity in Hiring
Additional Public Resources
• http://www.phila.gov/Water
• http://twitter.com/phillyh20
• http://facebook.com/phillyh20
• http://www.phillywatersheds.org/
What We DoWho We Are What’s on the Horizon
22