7/23/2019 MBA 538 - 2009

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/

s.-

;*"

-

.-\

TJNIVERSI'TY

OF

COI-OMBO,

RI

LANKA

I.-AC[JI,'fY

OF

MANAGEMENT

AND

FINANCE

Postgraduatc

&

Mid-care..

n"n.lopment

Unit

Mastcr

1-

lus

ness

dmin

stration/Master

ol'

lusiness

clmin

strati<ln

n

I

I

T

M

emcsrer

I

(|irst_Ilall.)

lrxaminuiion

2009

MIIA

538-

Operations

Management

Three

03)

Hours

Candidates

hal lans,

tlach

uestion

ur.i.Xjf

totalofFIvE (05)questions'

Notcs

on

both

sides

of

A4

size

papcr

arc

allowed.

l'

i'

"scopeof

operations

Manager

s

not

rimited

o

furfit

he

customer

rders

y

anaging

he

ransformat;Jn

process".

omment-on

his

staternent.

(06

Marks)

ii

llffffi:;:fff:il:t's

qualitv,

peed,

ependabitiry

nd

lcxibitity

n

hc

a.

a

super

market

b.

an

MBA

dcgrec

programme

(08

Marks)

"'

::iiill:-,ilJ:rliji:jJffi',fflhe

bove

errormance

bjecrivcs

in

i)

n

(06

Marks)

('fotal20

Marks)

2' i ' I) iscuss

hc

mportancc

f

demand

orecasting

or

manufacturing

organization.

(06

Marks)

ii

Ji:lJ,:i:

ll:;ii:f,:l:.:''"

scries

erhod

o

rbrecasr

he

demand

r

roilowing.?

:

Ncws

papcr

b.

Sugar

c.

Ir lat

crccn'fVs

(06

Marks)

7/23/2019 MBA 538 - 2009

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.ar-

i i i '

Pas.sengcr

ri les

l.w'

on

Aishwar

Airrines,

a

commuter

irm

serving

Pradesh

n

India,

rcgiven

n

the

abrc

crow

or

hepast

2

rveeks:

wcek

-

I

i-fl

l - - - - l - - -

'Actual

Passcnger

I ._ | _

_ il.:1y1r,u,..1n,i.,li 11

:

,

i

t

I

t

i

o

I

rr,

-

i - T l _ - - t

- l

s -l i rs zz zo

I

L

i

[_r

l t

l 5

3.

i .

Assuming

n

initiar

orecast

or

week

r

of

r7,000

mires,

computc

orccasts

br

week

through

2.

Use

:0.2.

usc

exponential

moothins

o

(08

vtarks)

('I.otal

0

Marks)

What

s

hcpurpo.se

l 'aggregatc

lanning?

Describcomc emandnd apacityptions

or

rnprernenling

rans.

(07

Marks)

SteelFab

s

special izcd

n

manulacturing

teel

cupboards.

he

planning

ivision

of

thc

c.mpany

as

eveloped

hc

blrowing

upply,

cmand,

ost,

nd

nventory

ata

ftlr

next

3 quartcrs'

l 'he

cornpany

as

a

constant

orkforce

nd

meets

l l

i ts

dcmand.

Allocate

he

production

apacity

o

satisry

he

demand

t

a

minimum

ost.

what

s

the

ost

of

th is

p lan

Supply apacity vailableinunits)

i l .

Period

Quartcr

Quarrer

Quartcr

Regular

I ' imc

300

t_

400

450

Demand 'orecast

Period

Quartcr

Quartcr

Demand

(Units)

450

550

750

I

tlrc

l-'t

I

| 't'>

|

- -

I

Quarter

7/23/2019 MBA 538 - 2009

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Othcr Data

l n i t i a l

n v c n t o r y

l l cgu lar - t i rnc

os tpcrun i t

Ovcr t i rnc ( )s t c r

un i t

Subcont rac t

os lpcr

un i t

l l o ld ing

cos t

per

un i t

pcrquar tc r

l lackordcr ostpcr uni t pcr period

.lob i lemcnt

t.ul .

cngtn l

wrrc

Inscrl

nto nicninclnl

[)rcss

tart

utton

50

uni ts

I{s.500

Ils.650

I{s. tO0

Its .100

I{s.400

(

3 Marks)

('I 'otal

0 Marks)

4. i . lrxplain

hy

sornc

Operations anagcrs

night

cconccrncdbout rnplcrncntingjob

rotation.

rrrichnrent

nd

nlarscrrcnt.

(06

Marks)

i i . l :xp la in why

crgonomic

aspects

should be considcrcd

rr

iob

dcsign.

(06

Marks)

i i i .

An

cmployccn an

clcctronic

lant

s using

nrachinco attach conncctoro thc

cnd

of'a

wirc.

l 'hc

lbl lowing

data

arc

provided

y

a tirncstudyanalystn hundrcdthsl-

l r InLl tc.

Cycle l'erforma ncc

Ra l ing

LI

2i

. - t

t l

- ; ;

I

z)l

-1

el

2

24

. t0

J

- -22

t2

80

90

5. i .

l t .

t l

What

s

thc standard

ime ol ' the

ob?

(Assumc

pcrsonal

ime al lowance

l-5

pcrcent

nda dclayal lowancc

l '3

pcrccnt

br

norrnal

inrc,and

wo 20-minutc ca

brcaks

cr

cight hour

work

day).

(Otl

Marks)

('I 'otal

2(l Marks

)

Apply

qual i ty

unction

dcployrncnto

a

product

r

servioc l"vour

choicc

andasscss

how

w,cl l

t

appcarso

mect

your pcrceivcd

eeds.

(07

Marks)

What s thc

dif-f 'ercnccctwccn

poradic

roblcms

ndchronicproblcms'l

l low

do thcsc

clatc o clual i ty mprovcmcrrt?

(07

Marks)

7/23/2019 MBA 538 - 2009

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6. i . I ) i scusshc cvo lu t ion f

planning

ssucs

bscrvcd

' l :nterpriscIlc.sourcc)lannrne

in

a gcncral

:l{p

systern

and

Schcdu l ing

ApS)

and

What

is

Advanced

Plannins

in

an

I: lRP

vstcm.

y()u

tnean

by

'Quality

of

dcsign'

ancl

'Qual i ty

of '

con lornrance ' .

(06

Marks)

( ' l 'otal2{)

Marks)

( l r l t l , )

and

br ic f ly

xp la in

hc

(03

Marks)

explain

or .v

t

hc lps

n

plans

i i .

i l t .

l ,RP

l l

sysrcnts

(t:xtcnded

Ij l fp)

nlanagerncnt

ract iccs.

) iscuss

ossiblc

sharc

nbrrnation.

(03

Marks)

supports

nrplemcntation

f

suppl,v

chain

ways

o

connect

upplicrs

nd

customcrs

rr

tv"l 'hc

detai ls

n

the

ablc

below

re

he

cxtraction

f

financial

latcnlcnts

l.a

tnan

'actu

i

ng

fi m

wh

ch

has

ommencccr

mpremcnti

gl i

nprovi

g

supp

y

tranagcmcltt

racticcs

ince

006.

(04

Vlarks)

cha

n

Salcs

urnovcr

lll.tl

ol'good-s

old

__

Cross

rofit

- . ' - _ ' _ . - - ' ' .

 rPgl_d-rlls_glll .:-

{lp9rg1 ng_

1o r

Cash

n

bank

; ; .

' : -

lo ta l

ra \v

matcr ia l

r ' r \co

assL-ts

lotal

lnishe{

oods

nucngrl l ,

,

iu.ragc

Long,tcrm

cbt

l irtat

Wlt,

v4. uc

;

qu"iig"

I ixtract ion

of

F' inancial

tatemcnt

of

year

21107

I'

l__tl

_Bt

_l1r

\s

-._

_.|1|

I{s

Ils

I{ s

r{.i

I{s

a'

(lalculate

thc

nvcntory

urn

ovcr

of

this

irm

in

2007.(Assurnc

2

busine.ss

ccKs.)

'

comment

n hc csultound bovcor he nvc'tory urnovcr ndcornparc

he

valuc

with

he

ypicar

aruc

|a

gcnerar

anuracturine

irn.,.

(

0

Marks )

('I 'otal

0

Marks)

7/23/2019 MBA 538 - 2009

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f

.

i . I l r i c t '11

l i scuss

i l ' f c rcn t

anu lac tur ing

nv i ronntc t t t .

i i . l , ist

rhrcc

prigri ty

rulcs

ttsccl

p opcrat iotrs

chcdul i l tg.

lonsidcring

exair iplc.

xplai t t

httw

r. 'ach

l l thosc

tr lcs

ivc

rcstt l ts

w'hcn

brv

obs

arc

I t

s l t r lp

f l t r t l l .

i i i . l l t

t

t t

I

I

i

I

I

I

I

I

I

I

t- -

I

t

l i s t

o l '

i obs

n

a c r i t i ca l

dcpar tmcnt

t rc l t tdcs

s t imatcs

(04

Marks)

a . lo f r -schcdu l ing

schcdu lcd

n

(05 Marks)

o l ' t h c i r

c q u i r c d

c

l i r l l ou ' i l rg

l c s .

Pr

e)

r r \

rU

l lcquircd'l ' imc

Days)

i

Uu1'.

o

l)cl ivcry

s I

r+

-

5- -

-

l '

-

e-

_.s.-_._.__-1.-.._

l l

I

- - l t l l419 ,

6 | l0

- . - - -

. - - . - -

- t

- -

5 |

-13

1 l .a te

thcse

obs

using

the

shortest

pe

ation

imc

rt

thc

schcdu le

nd

dent i l y

he

low

t imc.

the.iobs

cl ivcrcd

bcforc

he

duc

datc?

ob l

I

l 1

2

_)

J

4

5

(''

l

chcdu

'abu

la

Vhat

-T-

i

-1

I

i

I

I

t . . . ,

:du le

r atc

lt are

hu

hat

.f

S

' l

Sc

' l 'a

w

r{)mlsc

a ,

(04

Marks)

b.

' l 'hc

l)rocluct ion

Managcr

of ' thc

plant

docs

not

l ikc

thc

schcdulc

and

rvantcd

tr

proccss

ob

(r

irst

and

hen

ob

4 bclbrc

schcdul ing

ny

olhcr

obs'

as

hcsc

rvtr

jolrsarcalrcady atc. ' l 'abulatchc nov schcdulc nd {cnti ly thc l low timc.

\, \ 'hat

rc

hc

obs

dcl ivcrcd

bcfbre

hc

duc datc'/

(04

Marks)

c.

I l r ic l ly

cxplain

vhy.lohnson's

lgori thm

annot

be

appticd

o

schcclulc

hcsc

obs.

(03

Marks)

('I 'otal

20

Marks)