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MBA Semester - III
MBA-301 Entrepreneurship Development
1. The Entrepreneurial Development Perspective Concepts of Entrepreneurship Development
Evolution of the concept of Entrepreneur Entrepreneur Vs. Intrapreneur, EntrepreneurVs. Entrepreneurship,
Entrepreneur Vs. Manager Attributes and Characteristics of a successful Entrepreneur
Role of Entrepreneur in Indian economy and developing economies withreference to Self Employment Development
Entrepreneurial Culture
2. Creating Entrepreneurial Venture Business Planning Process
Environmental Analysis - Search and Scanning Identifying problems and opportunities
Defining Business Idea Basic Government Procedures to be complied with
3. Project Management Technical, Financial, Marketing, Personnel and Management Feasibility
Estimating and Financing funds requirements - Schemes offered byvarious commercial banks and financial institutions like IDBI, ICCI,
SIDBI, SFC's. Venture Capital Funding,
4. Entrepreneurship Development and Government Role of Central Government and State Government in promoting
Entrepreneurship - Introduction to various incentives, subsidies and grantsExport Oriented Units - Fiscal and Tax concessions available.
Role of following agencies in the Entrepreneurship Development - DistrictIndustries Centers (DIC), small Industries Service Institute (SISI)
Entrepreneurship Development Institute of India (EDII), National Instituteof Entrepreneurship and Small Business Development (NIESBUD),
National Entrepreneurship Development Board (NEDB).
5. Why do Entrepreneur fails - The four Entrepreneurial Pitfalls
(Peter Drucker)6. Women Entrepreneurs
Reasons for Low/ No Entrepreneurs
Role, Problems and Prospects
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Tilak Maharashtra University - Pune
MBA Semester - III
MBA-302Management Information System
1. INTRODUCTION TO MANAGEMENT INFORMATI SYSTEMS
1.1 Introduction
1.2 MIS - Some Definitions1.3 Computers and MIS
1.4 Need for MIS.1.5 Purpose of MIS
1.6 Objectives of MIS1.7 Objectives of the study of MIS
1.8 Conceptual Design Models of MIS1.9 MIS: Its Role in an Organization
1.10 Impact of MIS on the organization
2. INFORMATION TECHNOLOGY2.1 Introduction
2.2 Understanding the Computer2.3 History of Computers
2.4 Computer Generations2.5 Classification of Computers
2.6 Hardware and Software2.7 A Note on Programming Languages
2.8 Packages
2.9 Database Management Systems2.10 Desktop Publishing2.11 Computer System Configurations
2.12 Data Processing2.13 A Note on Networks
2.14 Digital, Text and Image Processing2.15 Information Technology Decisions
3. DECISION MAKING CONCEPTS3.1 Introduction
3.2 Phases in the Decision-making Process3.3 Types and Systems of Decision Making
3.4 Organizational Decision Making3.5 Uncertainty Avoidance
3.6 Problem initiated Search3.7 Methods and Tools of Decision Making
3.8 Decision Tables3.9 Law of Requisite Variety
3.10 Management of Risk
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4. INFORMATION CONCEPTS4.1 Introduction
4.2 Definition of Information4.3 Data and Information
4.4 Data Processing.
4.5 Types of Information4.6 Sources of Information4.7 A Question of Quality
4.8 Ensuring the Effectiveness of Information4.9 Information Modeling
4.10 The Human Being as an Information Processor4.11 Relevance of Information in MIS
5. SYSTEM CONCEPTS5.1 Introduction5.2 System - Some Definitions
5.3 Open and Closed Systems5.4 Deterministic and Probabilistic Systems
5.5 Physical and Abstract Systems5.6 Natural and Man-made Systems
5.7 Negative Feedback and Entropy5.8 Feedback Control Loop
5.9 Relevance of Systems Theory to MIS5.10 Integration of Organization Systems and Information Systems
6. ORGANISATIONS AND ORGANISATIONAL BEHAVIOUR6.1 Introduction
6.2 Organizational Structure6.3 Types of Organizations
6.4 Decision Making in an Organization6.5 Information Flow in an Organization
6.6 Organizational Behavior6.7 A Note on Management Style
6.8 Impact on MIS
7. ASSESSING INFORMATION NEEDS OF THE ORGANISATION7.1 Introduction
7.2 Purpose of analyzing Information Needs
7.3 Methods and tools of assessing Information needs7.4 Determining Information Requirements7.5 Information Needs - Relation to Organizations Goals
7.6 Breakup of Information Needs according to Decisions7.7 Relation between Information Needs and Type of Decision
7.8 Information Models and their Integration with Data Processing
8. MIS DESIGN, DEVELOPMENT AND IMPLEMENTATION
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8.1 Introduction8.2 Prototyping and CASE Tools
8.3 MIS Structure8.4 Hardware & Software
8.5 Data Processing and Information Processing Systems
8.6 Systems Analysis and Design9. MIS DESIGN II
9.1 MIS Plan and its Implementation
9.2 MIS Design Criteria
9.3 Implementation of MIS9.4 Reviews and Evaluation of MIS
9.5 Introduction to RDBMS9.6 Objectives of DBMS
9.7 Introduction to DSS
10. APPLICATIONS OF MIS
10.1 Introduction
10.2 Application of MIS in Manufacturing10.3 Application of MIS in the Service Industry10.4 MIS Applications in Hotels
10.5 MIS in Hospitals10.6 Conclusion
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Tilak Maharashtra University - Pune
MBA Semester - III
MBA 303 Legal Aspects of Business
1. Indian Contract Acty Nature & Classification of Contracty Offer, Acceptance Considerationy Pre concert, valid consideration & Valid Agreementy Performance & Discharge of Contracty Types of Contract
2. Contract Act 1872y Contract of Ademy Contract of Guarantyeey Rights & Liabilities of surety & post suretyy Rights Duties & Liabilities of agents & Principle
3. Sales goods Act 1930y Meaning Sales of goods & agreement to saley Condition & Warrantyy Transfer of property or Ownershipy Performance, rights & Remedial measures relating to contract saley Provision relating to oction sale
4. Negotiable Instrument Act 1881y Meaning types & characteristicsy
Negotiation & types of Endorsementy Negotiable instrument disowner
5. Indian Partnership Act 1932y Meaningy Nature of Partnership & Typesy Partnership deed, Rights & Liabilities of Partnery Dissolution of Partnership
6. Company Act 1956y Definition, Meaning, Feature & Typesy Memorandum of Associationy Article of Associationy Membership in Company, Shares, Accents & Audit, Company
Management & Meetings
y Compromise, Arrangement, Re construction & Amalgamationy Winding of Company
7. Consumer Protection Act 1986
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y Definition Consumer, Good, Manufacturing, Trading & Servicesy Unfair Trade Practicey Consumer Disputes, Complaintsy State & Central Consumer protect Councily Consumer Dispute, Reprisal Agencies
8. The Information Technology Act 2000y Introduction & Backgroundy Digital Signatory, Electrical Governance, Electrical Recordsy Regulation of Certificating Authorities
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Tilak Maharashtra University -Pune
MBA Syllabus- 3rd
Semester
MBA-304 Supply chain Management
1. Introduction Definition , Scope, Systemconcept2. Objectives of Logistic Management Inventory reduction, reliable and
consistent delivery performance , freight economy, minimum damages to
product, quick response.3. Customer service Measure of effectiveness of logistics system, customer
perception of service quality, phases of customer service, value added services4. Supply chain Management Concept of supply chain, components of supply
chain and role of logistics.4 Warehousing in supply chain - Warehousing functions, consolidation break
bulk Mixing warehousing , Warehousing space-private, public, contract type.5 Warehouse Management Warehousing site selection, size layout6 Material handling systems Role of material handling in logistics, guidelinesfor material handling, equipment and systems Manual Mechanized and
automated.
7 Inventory Management Inventory asset or liability, Inventory fuctions,reasons for carrying inventory, related costs, inventory controls.
8 Transportation infrastructure freight Management [Availability, reliability,capability, frequency] modes of transportation, containerization.
9 Packaging for logistics Unitization for packaging, design considerration forhandling , transport, packing material.
10 Logistics outsourcing Drivers of outsourcing trends, benefits of outsourcing,Third party logistics and fourth party logistics.
11
Technology for logistics role of technology , Bar coding Tracking12 Reverse logistics challenges of product returns, scope of reveres logistics-refitting, recycling and waste disposal, systems design for the same.
Reference books
1. Logistics Management Donald Bowersox and David Closs2. Logistic Management Supply Cain Imperative Vinod Sople
3. Key to supply chain Management - Burt Dobler Startling
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TILAK MAHARASHTRA UNIVERSITY, PUNE
MBA
Specialization - Finance
MF 311International Financial Management
1. Scope of International Finance2. Balance of Payment and Exchange Rate Determination3. Foreign Exchange Market4. Currency Futures and Options5. Exchange Rate Determination6. Foreign Exchange Risk Management7. Multinational Working Capital8. Foreign Trade Financing9. Foreign Investment Analysis
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MF 312 Risk Management
Chapter I : Risks - Types and ClassesConcept of Risk
Definition of Risk
UncertaintyTypes of UncertaintyTypes of risk
Classes of RiskCategories of Risk
Insurance and RiskQuestions
Chapter II: Risk EngineeringRisk PerceptionBiases Regarding Risk
Risk taker Vs risk AventerRisk Engineering
Risk AnalysisRisk Estimation
Risk EvaluationRisk Management
Risk ControlRisk monitering
Risk Analysis & risk management : What They Are Not !Benefits of Risk analysis Risk Management
Chapter III: Risk ManagementMethodology of Risk ManagementInsurance Cover
Ten Steps of Making risk management workTen attributes of a Would-Class Risk Management Culture
Enterprise Risk ManagementIntegrated risk management
Risk management in Banking
Chapter IV : Foreign Exchange Exposure and managementManagement of Economic Exposure
Operating ExposureManaging Operative Exposure
Management of Transaction ExposureManagement of Transaction Exposure
Questions
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Chapter V . Hedging TransactionsFinancial contract and operational techniqueQuantifying Risk
Price Variation and Pricing in foriegn Centre
Operational hedging Vs Financial hedgingHedging : transaction exposureFinancial Contracts
Cross Hedging Minor Currency ExposureExternal Techniques
A Forward Rate Agreement (FRA)Heading Using Futures
Heading with Currency FuturesHeading with Interest Rate Futures
Heading with Currency OptionsQuestions
Chapter VI: Other Derivative securities
Financial EngineeringDefinitions
Role of Financial EngineersSome Characterists of Financial Engineering
Tools of Financial EngineersInnovative Instrumetional Financial Production
Deserving new instruments for hedgingUse of foriegn exchange risk management Products
Questions
Chapter VII : Insurance as Risk cover Insurance as an instrumentGeneral Management - Risk Management and Insurance
ManagementThe Economics of Insurance
Characteristics of lnsurable RiskOcean Marine Insurance
Insurance DerivativesThe Catastrophe Risk Exchange (CATEX)
Catastrophe Options and FuturesCatastrophe Bonds
Export Credit Guarantee Corporation : (ECGC)Political Risk Covered
Questions
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Specialization HRM
MHR 311 Training and Development
Chapter 1: Introduction to Training and Development
Meaning and DefinitionObjectives of HRM
Differences between Human Resources Management and PersonnelManagement.
Societal ObjectivesOrganisational Objectives
Functional ObjectivesPersonal Objectives
HRM: Functions and Objectives
Organisation of HRM DepartmentHRM Objectives and FunctionsPersonal Policies and Principles Policies
Formulating policiesPrinciples
HEM modelEvolution of HRM
Chapter 2: Training and Development
Nature of Training and DevelopmentInputs in Training and Development
SkillsEducation
DevelopmentEthics
Attitudinal changesDecision Making and Problem Solving
Gaps in TrainingImportance of Training and Development
Chapter 3: Process of TrainingThe Training Process
Organisational Objectives and StrategiesNeeds Assessments
Needs Assessment MethodsBenefits of Needs Assessment
Analysis of NeedsWho should participate in needs assessment?
Methods used in needs assessmentThe Needs Assessment Analysis
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Organisational AnalysisCompanys Strategic Direction
Person AnalysisCognitive Ability
Reading Ability
Self EfficiencyAwareness of Training Needs, Career Interests and GoalsInput
OutputConsequences
FeedbackDetermining if Training is the Best Solution
Task AnalysisSteps in Task Analysis
Chapter 4: Training and Development
What is TrainingTraining and Development Objectives
Designing Training and Development ProgrammeWho are the Trainees?
Who are the Trainers?Designing Effective Training
The Forces Influencing Working and LearningThe Needs for Leadership
Increased Value Placed on knowledgeMethods and Techniques of Learning?
Audio visualsOn the Job Training (OJT)
Programmed InstructionComputer Assisted Instruction (CAI)
SimulationRole Playing
Vestibule TrainingSensitivity Training
What should be the Level of Learning?Learning Principles
Conduct of trainingImplementation of the Training Programme
Evaluation of the ProgrammeNeed for Evaluation
Principles of EvaluationCriteria for Evaluation
Techniques of EvaluationTraining for international assignments
In Brief
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Chapter 5: Training StrategiesImpact of Change
Training StrategiesClarification of Technical Terms
Training Strategy
Training MethodTraining TechniqueSystem of Organization
Mediating Device (Aids)Selecting Appropriate Training Strategy
CompatibilityVariation of Methods
Basic Training MethodsLecture method
The AudienceGood Practices
Discussion MethodParticipates Get
Advance PreparationRole of the Trainer
IntroductionRules and Techniques in Discussion Method
Technique30 Second Rule
TechniqueButler Rule
TechniqueInterchange of Plenary Meeting, Small Group, Smallest Group
TechniqueQuestions and their uses in Discussion Leading
Brain- Storming as Variation of Discussion MethodBasic Rules
Strategy of Training and Development SignificanceTraining and Development
ObjectivesIn simple words, Training
Need for Systematic ApproachTraining as a Strategic Tool
Training StrategyStrategic Training System (STS)
Methods to Improve Decision Making SkillsManagement Games
Methods to improve the Inter-Personal SkillsRole Playing
Transaction AnalysisMethods to Improve
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The Johri WindowConceptual Model
Training in OrganisationsDemonstration is a Powerful Aspect
Show Case Customer Quality
EffectivenessInvolve Top ManagersNeed for Training
Training PolicyArea of Training
MethodsEvaluation
Chapter 6: Training Methods
IntroductionPresentation Methods
LectureVariations of the Lecture Method
Audiovisual TechniquesHands on Methods
On the Job Training (OJT)
Chapter 7: Use of Technology in Training & E-LearingIntroduction
Technologys Influence on Training and learning
Chapter8: Training &TrainersSnapshot of Training Practices
Training Facts and FiguresTraining Investment Leaders
Competencies and Positions of Training Professionals
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MHR 312 Performance Management System
Chapter 1: Introduction to Performance Management What is Performance? Dimensions of Performance Management Results and Output
Input Dimension Time Dimension
Focus Dimension Input Output Relationships
Who Manages Performance? Role of Appraisals in Performance Management
Chapter 2: Performance Appraised Ethics & Concepts
Definition
Ethics Concepts of Performance Appraisal
`
Chapter 3: Planning Performance for Role Clarity
Accountability and Effectiveness.
Why performance needs to be planned? What is performance planning? Whose Performance is to be planned? Planning Individual performance through performance appraisal
Key Performance Appraisals (KPA) KPAs as Mechanisms of Role Clarity and Development
Performance Targets : Adding Objectivity Increasing Self Awareness and Understanding: Self Appraisal
Self Appraisal for Managerial Effectiveness
Chapter 4 : Performance Analysis Objective Using performance analysis for counseling and
identification of development needs.
Chapter 5: Improving Quality of Performance Ratings Attempting to attain perfect objectivity in ratings is a futile
exercise The need for performance ratings Subjectivity and errots in ratings Reducing Rater Biases Performance ratings for development VS Administrative decisions Performance Review Discussion Objectives of PRD
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What constitutes PRD? Communication Asking Questions and Responding Feedback Influencing
Increasing Autonomy of the Person Positive Reinforcement Identification Helping Concern and Empathy Mutuality of Relationship Identifying Development needs
Chapter 6 : Using Performance Management Systems
Data for HR Decisions and Performance Improvement Development Decisions
Identification of Training Needs Administrative Decisions Performance Rewards Salary Increase Annual Performance Awards Outstanding Performance Awards Promotions Change of Responsibilities and Status Sponsorship to conferences, Tours and Visits to other countries Advanced Training and Development Opportunities Transfers Placement Decisions Appreciation Letters and Certificates Announcement in Newsletters, Journals, etc.
Chapter 7: Performance Management Systems and Appraisal
Practices in India : The 1990s Scenario General Trends Future of Performance Appraisals
Chapter 8: Making Performance Management
Systems and Appraisals work
Top Management Response to New Appraisal Systems Managerial Response to New Appraisal Systems Personnel / HRD Departments Response to New Appraisal
Systems
Strategic Considerations in Introducing New Appraisal SystemsChapter 9 : Monitoring Performance Planning Analysis and
Development Systems
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Component Monitoring Comprehensive Reviews and Renewal
Chapter 10: Performance Appraisal and Job Evaluation Definition
Objectives Appraisal Process Objectives of Appraisal Establish Job Expectations Design the Appraisal Programme Formal versus Informal appraisal Whose performance should be rated Raters Problems Solving raters problems What should be rated?
Timing of evaluation Methods of appraisal Organisational Strategy and Performance Appraisal Job-Evaluation (JE) Non-Analytical Methods Analytical Methods Wage Survey
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Specialization Marketing
MM 311 Sales Promotion and Administration
1. Recent Trends in SalesConceptMedia
Public RelationSales Promotion
Consumer PromotionTrade Promotion
2. Sales ManagementConcept
Development of Sales DepartmentObjectives of Sales Management
Co-ordination role of Sales ManagementControlling role of Sales Management
Sales Control Informal & FormalTypes of Sales Organization
Promotion Management
3. Sales Personnel ManagementTraining Sales Force ContentsMethods of Sales Training
Evaluation of Training ProgrammeCompensating & Motivating Plans
Standard of PerformanceControlling Sales force
4. Sales Territory & Quota ManagementManaging the territories
Types of Sales QuotaSales meetings & contest Objective, Planning
5. Marketing of EventsNeed
Market MixRole
6. Introduction to Export & International PromotionCategories of ExportGeneral provisions for exports
Export promotion council / boards
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7. Export PromotionOrganizational set up
Assistance facilitiesSpecial economic zones
Foreign trade policy related to SEZ
Export housesGATT, WTO
8. Internet as Promotional ToolInternet as mediaPortals
Credit card transactionsTypes of Website
Search engine mobile, Internet
9. Legal Aspect of MarketingIndian Contract Act, 1872Sales of Goods Act, 1930
Negotiable Instrument Act, 1881Sales Tax
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MM 312 Distribution Management
1. MARKETING CHANNELS1.1 Structure, Functions and Significance of Channels
1.2 Role of Channels
1.3 Designing the Channel System
2 LOGISTICS AND OPERATIONS2.1 Importance of Logistics2.2 Warehousing & Inventories
2.3 Transportation
3 THE WHOLESALER3.1 Role and Significance
3.2 Characteristics, Functions3.3 Types of Wholesalers
3.4 A Note on E-business Models of Wholesaling
4. RETAILING4.1 Nature and Importance
4.2 Characteristics4.3 Importance
4.4 Functions4.5 Need of Retailer
4.6 Types of Retailers4.7 Retail Merchandising
4.8 Retail Decisions: Location and Size
5 RETAIL PROMOTION5.1 Advertising
5.2 Sales Promotion5.3 POP Promotion
5.4 Shelf Management5.5 On line retailing
5.6 Features5.7 Present retail scenario in India5.8 Challenges in Indian Retailing
6 FRANCHISING6.1 Concept of Franchising6.2 Definition Franchiser, Franchisee
6.3 Types of Franchising6.4 Method of Franchising
6.5 Benefit Franchisers & Franchisee6.6 Constraint on Franchisee
6.7 Franchisee Franchiser Relationship
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6.8 Franchising in India
7 MANAGING MARKETING CHANNELS.7.1 Channel Policies
7.2 Choice of Channel7.3 Types of Conflicts7.4 Organizational pattern in the channel
7.5 Organizational Pattern in the Channel7.6 Manufacturer Based Channels
7.7 Retailer Based Channels7.8 Identifying Channel Conflict
7.9 Causes of Channel Conflict7.10 Techniques to Handle Channel Conflict
7.11 Manufacturer Based Channels7.12 Retailer Based Channels
8 MULTI LEVEL MARKETING
8.1 Concept of MLM8.2 Process of MLM
8.3 Benefits of MLM8.4 Drawbacks of MLM