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School of BusinessPOKHARA UNIVERSITY
PRESENTATIONInternship
(Graduate Seminar- 3 Credit Hours) MBA – V Trimester
Monday, 15th April,2013
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Internship In
BATAS ORGANIZATIONNaya Bazar, Pokhara
Presented By:Bijay Karmacharya
Laxmi KarkiUtsav Mulmi
V Trimester, MBA
Objectives of Internship
To analyze the practical implication of theoretical knowledge acquired during the MBA program.
To gain practical knowledge about the organization.
To understand the major functions along with products and services of the organization.
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Organization ProfileBatas Organization is one of Nepal’s
successful and upcoming organizations in Automobiles, Finance, Investment & Remittance, Energy, Travel & Tourism and Retail Business
Established by Shree Ram Prasad Batas in 1969 A.D
Vision & Mission of Batas Organisation
The vision of Batas organization is :
" The organization of values, partnerships, and results; growing organically and responsibly to create a distinguished space in the business spectrum".
The Mission of Batas organization can be as follows :
Apply hospitality based approach in all customer interfaces
Provide only the appropriate quality products that a customer actually needs
Be genuine in everything we doGrow with Customer
Areas of WorkBatas has a strong foundation of 14
subsidiaries companies focusing on following business:
Automobiles Finance & Investments Energy Travel & Tourism Trading Business Remittance
Product & Services of the Organization
Company Products Estd Locatio
n
Batas Brothers Distributor of genuine spare
parts
of all products dealt by the
company.
1997 Pokhara
ASB Automobiles Authorized dealer of Mahindra
tractor,
TVS motorcycle for Dhaulagiri
and Gandaki Zone.
1995 Pokhara
UDR Auto
engineering
Authorized service center of
all products dealt by the
company.
2006 Pokhara
BATAS Investment
Pvt. Ltd
Refinancing of Automobiles 2003 Pokhara
Cont…
Ram Set
Investment Pvt.
Ltd
Refinancing of Automobiles 2006 Pokhara
Trithunga Trading
Concern Pvt. Ltd
Retailing of Tyre, battery and
lubricants
2006 Pokhara
BATAS
Automobiles
Authorized dealer of Suzuki
vehicles for Gandaki &
Dhaulagiri zone.
2009 Pokhara
Hotel Anand A Deluxe Tourist Hotel 1991 Pokhara
Trithunga Tours
and Travels Pvt.
Ltd
Rental Service of Car &
Buses for Tourist
2007 Pokhara
Organization Structure
Chairman
Managing Director
Executive Director
AC Department
Head
HR Department
Head
Sales Department
Head
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Different Companies under Batas Organization
Batas BrothersASB AutomobilesUDR Auto
EngineeringBatas Investment
Pvt. LtdRam Set
Investment Pvt. Ltd
Trithunga Trading Concern Pvt. Ltd
Batas AutomobilesHotel Anand
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Job Profile Assigned in:
• HR department • Sales department of
Mahindra• Sales department of ASB
Automobiles
Internship Period: 21st October, 2012 to 14th January, 2013
Activities Performed in HR Department
Manual work: Filing Handling Documents and Parcel Scanning the Documents along with Receiving and Sending
Mail Transferring phone Calls to the needed Department Customer Dealing Bill Checking Interview Taken for new candidates for the job Data Entry
HR Related Work in System Site Access & Authority Management System (AAMS) Leave News Notice Reporting
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Activities Performed in Mahindra Department
Dealing with CustomersHelping to prepare daily reportPotential customer list preparationFollow upPreparing Quotation letter and
delivery sheet
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Activities Performed in ASB Automobiles Dealing CustomersDocument PreparationMarketing ActivitiesCustomer Follow upPreparing Quotation letter and delivery
sheetData EntryCollecting Payments
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Intern's Key Observation
Employees are very cooperative to each other.
Employees are always ready to do what they are asked to do.
All staffs are positive to the interns and they are ready to make us learn about the operation of the organization.
Internal auditing is separately done.Proper Communication between the
employees and top level management.Regular back-up of computer data.
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Key Skills LearntTime managementKnowledge of accounting software
SWASTIKProper filling and IndexingDealing with various stakeholders
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Lesson Learnt- Importance of
DisciplinePunctualityCooperation
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Feedback to the Organization
Effective Co-ordination with the dealerSet criteria for evaluating marketing
activitiesSet up visual display mediaPromote good work environmentDevelop brochures that shows steps to
prepare necessary documents during purchase of vehicle
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Feedback to the University
Guidance to students before going to internship
Visit the organization during internship period
Contact students regularly, take feedback and help solving problems faced during the internship period.
Frequent Communication between Students and the Supervisor
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