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Page | 1 MC17 Registry Scanner Guide
| Date post: | 08-Jan-2016 |
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Page | 1
MC17 Registry Scanner Guide
7172019 MC17 Install Manual 06-13-11
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983124983137983138983148983141 983151983142 983107983151983150983156983141983150983156983155
Project Overview3
Overall Scope of Work 3
Time Line 3
Tools Required 4
Removal of Existing Scanners4
Installation of MC17 Cradles 5
Cradle Front Cover Removal 6
Mounting the Cradle 8
Power Supply9
Connecting AC Power to Main Cradle 10
Connecting Multiple Cradles11
Reconnecting Cradlersquos Front Cover 12
Installing MC170 Scanners15
Charging Light on Cradle 16
Configuring MC17 Scanner Guns17
Store Manager or Associate Testing Procedures 20
Packing Old Equipment 27
Troubleshooting 29
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Project Overview Technician will be performing an installation of Motorola MC17 scanners and cradles in Toys and Babies lsquoRrsquoUs stores as replacement for the existing Batch Phaser Guns The Toys lsquoRrsquo Us Store Manager or
Associate is responsible for the testing of equipment
If store has existing MC17 scanners (4 or less scanners) please install the existing MC17 scanners same
as the new MC17 scanners
Overall Scope of Work
1 Technician(s) arrive on-site at 630 AM
2 Locate new equipment and ensure the store number written on box matches the
store number you are at If any discrepancies escalate to Steve P immediately3 Locate Registry Desk4 Inform Manager to print amp read lsquoImpact Plannerrsquo regarding the install
5 Ask Manager to create a lsquoTestrsquo or fake registry (in preparation of testing new scanners)
6 Check in with
a Stephen Petruzzi (Project Mgr) 508-963-7140 7 Save all boxes amp return shipping label (need to box old equipment)8 Remove only Batch Phaser scanners from one side of the Registry desk
a DO NOT REMOVE ALL EXISTING BATCH PHASER SCANNERS
b START WITH THE SIDE OF DESK THAT HAS THE MOST SCANNERS 9 Install new Motorola MC17 cradles power supply and other related items
10 Place new MC17 scanners inside cradles and ensure all cradles are receiving power
11 Leave scanner in cradle it will take approximately 5 minutes for the scanner to power ldquoONrdquo12 Leave scanner in cradle for another additional 5 minutes
a Scanner will re-boot several times
b Ignore the lsquoCalibration Screenrsquoc Scanner will boot to the ldquoBaby Registryrdquo screen (shown on page 16)
13 Scanners may remain on ldquoThe Baby Registryrdquo screen -OR- scanner will start downloadingprocess
14 If a download process starts process will take approximately 15 minutes to complete (scannersmust remain in cradle during this process)
15 Once download process is completed scanners are ready to be tested by store personnel
16 Testing procedures are on pages 19-24
17 Testing of (4) scanners need to be completed prior to de-installing the remaining existingscanners (store manager or associate is responsible for testing new scanners)
18 Check out with Steve P Deliverables would consist of
a 1 picture of equipment returning to TRU right before box is closed as insurance all equipmentwas boxed up as best as possible
b 1 picture of the left side of cash wrap showing newly installed guns
c 1 picture of the right side of cash wrap showing new installed gunsd Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
Time Line The project is currently accomplished within 2 hoursIf Store has existing MC17 scanners (4 or less scanners) please mount the existing MC17 scanners at
Registry Desk with the new MC17 scanners
REMINDEROnly working on one side of the Registry Desk at a time leaving the opposite side of the Registry Deskexisting Batch Phaser Guns operational until at least (4) of the new scanners are tested by a manager or
store associate Once new guns are tested proceed with removal of the remaining Batch Phaser guns
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Page | 4
For All Questions Contact Spencer Tech Support
508-635-2100
IMPORTANT
DO NOT LEAVE THE STORE BEFORE SPEAKING WITH A PROJECT TEAM MEMBER
Tools Required
1 SOW
2 Various Screwdrivers
3 CuttersStrippers4 Cordless Drill
5 frac34rdquo drill bit
6 Fish tape w Flex Tip7 Digital Camera
8 Laptop wPower Supply
Removal of Existing Scanners
1 Locate the Baby Registry Desk in store2 There are existing Batch Phaser scanners installed on both sections of Registry Desk
3 Only remove Batch Phaser scanners from one side of the Registry Desk (leaving some of theexisting Batch Phaser scanners online amp operational)
4 The current Batch Phaser scanners should look like the picture below
5 Remove Batch Phaser scanners from cradle
6 The bank of (4) phaserrsquos are typically installed on a shelf which pulls out on drawer sliders Pull
the shelf out towards you and locate the black power supply in the back for that bank of (4)
cradles Unplug the power supply and save the aluminum mounting bracket
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Page | 5
7 Remove the cradles from the shelf by lifting them straight up vertically they are held in place by2 screws Remove those screws and save them (will be used to install the new cradles)
Installation of MC17 Cradles
1 Save All Boxes Reusing boxes to box all old equipment amp related items
2 Refer to pictures amp instruction on pages 6-15 for further details
3 Before mounting the new MC17 scanners in place remove the white front covering4 Position the new cradles on the shelf It may be necessary to remove the drawer slides from the
bottom of shelf in order to lower it to accommodate the height of the new cradles5 Attach the cradles to the back of the shelf re-using the screws that were used for the old cradles
in step 7 on page 4
6 Attach the 1st cradle to the power supply using the appropriate daisy chain cable7 Daisy chain the remaining 3 cradles using the appropriate cables
8 Secure the power supply in place using the same aluminum bracket that was removed from the
old power supply in step 6 on page 49 Attach the covers to the cradles
bull NOTE There is a plastic insert that goes into the slot that coversthe cradle screws DO NOT INSTALL THIS it can be discarded
10 Once cradles are installed place MC17 scanners inside cradle
Drawer slides which may need to be removed in order to lower shelf
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Cradle Front Cover Removal
To remove the front cover
1 Loosen the 2 Philips head screws that secure the front cover to the base
bull The screws will stay attached to the white cover
2 Once the screws have been loosened pull the cover away from the base
bull Lift from the top then disengage the lower hooks on front cover (see photos
below)
Remove 2 Philips
head screws
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Page | 7
bull After the front cover has been removed lay it to the side so that is does not get lost
or damaged
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Mounting the Cradle
The charging cradle contains mounting holes in the back housing (grey portion of the charging cradle)
There are 4 holes used to attach the cradle to the Registry Desk
The mounting cradle will be secured by at least 2 screws but no more than 4 This depends on how theinstallation team originally mounted the cradles
Top mounting holes
Bottom mounting holes
Top mounting
holes
Bottom mounting
holes
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(back view of Cradle)
Power Supply
NOTE The black cableMUST be next to the release
Mounting holesviewed from the back
of the cradle
DC power supply cablendash 6 prong (output to
PRIMARY cradle)
Standard AC powercable (wall outlet to
power supply)
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Page | 10
tab on plastic clip You canuse a 2 Allen wrench toswap them around
NOTE If the AC power supply cable is connected to a working outlet the power supply fan willrun The fan will continue to run even if the DC power cable is disconnected (6 prong
connection)
Connecting AC Power to Main Cradle
The MC17 charging cradle gets its power from a 120V AC power supply
Connecting the power supply to the PRIMARY cradleInsert the 2 prong end of the DC power cable through the opening on the side of the back
housing (See Photo Below)
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photos below)
NOTE Black cable MUST be next to the release tab on plastic clip
Power input fr
AC power sup
Power supply fan
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bull The 6 prong end connects to the AC power supply
Connecting Multiple Cradles(Daisy Chain) to 1 Power Supply
Connecting the interconnect cable from the 1st cradle to the 2nd cradle
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photo)
bull Additional cradles are connected via an interconnect cable The interconnect cable
connect from the top DC INOUT on the 1st cradle to the bottom DC INOUT on the
adjoining cradle
6 ron connector
Connection from
main power
Power light
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Page | 12
Connecting additional cradlesThe additional cradles are connected via an interconnect cable(see photo below)
Reconnecting Cradlersquos Front Cover
1 To install the front cover insert the tabs on the bottom of the front cover (see below)
Outputconnection from
1st cradle
Input connection
to 2nd
cradle
1 2
Connection from
power supply
12
Interconnect cable
Input connection
to 2nd
cradle
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2 After the bottom tabs have been installed lower the cover onto the back housing
Secure cover with 2 Philips head screws
ltgt Please make sure to reinstall screwshellip DO NOT OVER TIGHTEN
Install 2Philips head
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Page | 14
New cradles being positioned on shelf and having the covers attached
Finished installation
Finished installation
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Page | 15
Installing MC170 Scanners
Charging contacts on
MC17
Cradle charging contacts
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Page | 16
Charging Light on Cradle
When the MC17 scanner is placed into the charging cradle a red light will come on to indicate
that the unit is charging The light is located on the cradle behind the MC17 scanner The lightwill turn green when the MC17 scanner has reached full charge
ltgt This light is located on the cradle behind the MC17 scanner It is very hard to
see and must be viewed from a side angle
RED charging light (side view)Scanner is charging
MC17 scanner in cradle
GREEN charged light (side view)
Scanner is fully charged
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Configuring MC17 Scanner Guns
1 Place MC17 scanners in cradle2 Scanners are to remain in cradle for approximately 5 minutes for scanners to power lsquoONrsquo
3 Once scanners power lsquoONrsquo scanners are to remain in cradle for an
additional 5 minutesbull Scanners will reboot several times ndash DO NOT TOUCH DURING
THIS TIME
bull Ignore the ldquoCALIBRATIONrdquo screen DO NOT CALIBRATE THESCANNERS
4 Scanners will eventually boot up to the following screen
5 If scanner remains at ldquoThe Baby Registryrdquo screen (screen shown above)for 5 minutes the gun is ready to be tested If this screen disappears
and reads ldquoWarm Boot DO NOT TOUCHrdquo move onto page 186 Store manager or store associate will need to test the scanners7 Testing procedures are on pages 20 thru 23
8 While scanners are being tested please prepare the new scanners amp cradles for install
9 Reminder Do not remove the existing Batch Phaser until (4) new
scanners have been tested
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THESE STEPS WILL ONLY BE NECESSARY IF THE GUN PULLS NEW SOFTWARE TRU IS
IMPLEMENTING IF GUN STAYS ON THE BABY REGISTRY SCREEN ON PAGE 17 THE STEPSON PAGES 18 AND 19 ARE NOT REQUIRED
1 If scanner starts to download new software scanner screen will display a
ldquoWARM BOOTrdquo DO NOT TOUCH message in red
2 Leave scanner in cradle for the download process3 Download process will take approximately 12-15 minutes to complete
4 When download is complete scanner will boot up to the screen shown below
5 If scanner boots up to the above screen double tap on the lsquoRegistryrsquo icon (using a stylus fromthe MC3090 RF guns)
6 Scanner will boot to a lsquoWelcomersquo screen
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Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
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Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
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Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
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Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
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Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
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Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
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Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
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Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
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Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
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Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
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Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
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983124983137983138983148983141 983151983142 983107983151983150983156983141983150983156983155
Project Overview3
Overall Scope of Work 3
Time Line 3
Tools Required 4
Removal of Existing Scanners4
Installation of MC17 Cradles 5
Cradle Front Cover Removal 6
Mounting the Cradle 8
Power Supply9
Connecting AC Power to Main Cradle 10
Connecting Multiple Cradles11
Reconnecting Cradlersquos Front Cover 12
Installing MC170 Scanners15
Charging Light on Cradle 16
Configuring MC17 Scanner Guns17
Store Manager or Associate Testing Procedures 20
Packing Old Equipment 27
Troubleshooting 29
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Page | 3
Project Overview Technician will be performing an installation of Motorola MC17 scanners and cradles in Toys and Babies lsquoRrsquoUs stores as replacement for the existing Batch Phaser Guns The Toys lsquoRrsquo Us Store Manager or
Associate is responsible for the testing of equipment
If store has existing MC17 scanners (4 or less scanners) please install the existing MC17 scanners same
as the new MC17 scanners
Overall Scope of Work
1 Technician(s) arrive on-site at 630 AM
2 Locate new equipment and ensure the store number written on box matches the
store number you are at If any discrepancies escalate to Steve P immediately3 Locate Registry Desk4 Inform Manager to print amp read lsquoImpact Plannerrsquo regarding the install
5 Ask Manager to create a lsquoTestrsquo or fake registry (in preparation of testing new scanners)
6 Check in with
a Stephen Petruzzi (Project Mgr) 508-963-7140 7 Save all boxes amp return shipping label (need to box old equipment)8 Remove only Batch Phaser scanners from one side of the Registry desk
a DO NOT REMOVE ALL EXISTING BATCH PHASER SCANNERS
b START WITH THE SIDE OF DESK THAT HAS THE MOST SCANNERS 9 Install new Motorola MC17 cradles power supply and other related items
10 Place new MC17 scanners inside cradles and ensure all cradles are receiving power
11 Leave scanner in cradle it will take approximately 5 minutes for the scanner to power ldquoONrdquo12 Leave scanner in cradle for another additional 5 minutes
a Scanner will re-boot several times
b Ignore the lsquoCalibration Screenrsquoc Scanner will boot to the ldquoBaby Registryrdquo screen (shown on page 16)
13 Scanners may remain on ldquoThe Baby Registryrdquo screen -OR- scanner will start downloadingprocess
14 If a download process starts process will take approximately 15 minutes to complete (scannersmust remain in cradle during this process)
15 Once download process is completed scanners are ready to be tested by store personnel
16 Testing procedures are on pages 19-24
17 Testing of (4) scanners need to be completed prior to de-installing the remaining existingscanners (store manager or associate is responsible for testing new scanners)
18 Check out with Steve P Deliverables would consist of
a 1 picture of equipment returning to TRU right before box is closed as insurance all equipmentwas boxed up as best as possible
b 1 picture of the left side of cash wrap showing newly installed guns
c 1 picture of the right side of cash wrap showing new installed gunsd Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
Time Line The project is currently accomplished within 2 hoursIf Store has existing MC17 scanners (4 or less scanners) please mount the existing MC17 scanners at
Registry Desk with the new MC17 scanners
REMINDEROnly working on one side of the Registry Desk at a time leaving the opposite side of the Registry Deskexisting Batch Phaser Guns operational until at least (4) of the new scanners are tested by a manager or
store associate Once new guns are tested proceed with removal of the remaining Batch Phaser guns
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Page | 4
For All Questions Contact Spencer Tech Support
508-635-2100
IMPORTANT
DO NOT LEAVE THE STORE BEFORE SPEAKING WITH A PROJECT TEAM MEMBER
Tools Required
1 SOW
2 Various Screwdrivers
3 CuttersStrippers4 Cordless Drill
5 frac34rdquo drill bit
6 Fish tape w Flex Tip7 Digital Camera
8 Laptop wPower Supply
Removal of Existing Scanners
1 Locate the Baby Registry Desk in store2 There are existing Batch Phaser scanners installed on both sections of Registry Desk
3 Only remove Batch Phaser scanners from one side of the Registry Desk (leaving some of theexisting Batch Phaser scanners online amp operational)
4 The current Batch Phaser scanners should look like the picture below
5 Remove Batch Phaser scanners from cradle
6 The bank of (4) phaserrsquos are typically installed on a shelf which pulls out on drawer sliders Pull
the shelf out towards you and locate the black power supply in the back for that bank of (4)
cradles Unplug the power supply and save the aluminum mounting bracket
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Page | 5
7 Remove the cradles from the shelf by lifting them straight up vertically they are held in place by2 screws Remove those screws and save them (will be used to install the new cradles)
Installation of MC17 Cradles
1 Save All Boxes Reusing boxes to box all old equipment amp related items
2 Refer to pictures amp instruction on pages 6-15 for further details
3 Before mounting the new MC17 scanners in place remove the white front covering4 Position the new cradles on the shelf It may be necessary to remove the drawer slides from the
bottom of shelf in order to lower it to accommodate the height of the new cradles5 Attach the cradles to the back of the shelf re-using the screws that were used for the old cradles
in step 7 on page 4
6 Attach the 1st cradle to the power supply using the appropriate daisy chain cable7 Daisy chain the remaining 3 cradles using the appropriate cables
8 Secure the power supply in place using the same aluminum bracket that was removed from the
old power supply in step 6 on page 49 Attach the covers to the cradles
bull NOTE There is a plastic insert that goes into the slot that coversthe cradle screws DO NOT INSTALL THIS it can be discarded
10 Once cradles are installed place MC17 scanners inside cradle
Drawer slides which may need to be removed in order to lower shelf
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Cradle Front Cover Removal
To remove the front cover
1 Loosen the 2 Philips head screws that secure the front cover to the base
bull The screws will stay attached to the white cover
2 Once the screws have been loosened pull the cover away from the base
bull Lift from the top then disengage the lower hooks on front cover (see photos
below)
Remove 2 Philips
head screws
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bull After the front cover has been removed lay it to the side so that is does not get lost
or damaged
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Mounting the Cradle
The charging cradle contains mounting holes in the back housing (grey portion of the charging cradle)
There are 4 holes used to attach the cradle to the Registry Desk
The mounting cradle will be secured by at least 2 screws but no more than 4 This depends on how theinstallation team originally mounted the cradles
Top mounting holes
Bottom mounting holes
Top mounting
holes
Bottom mounting
holes
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(back view of Cradle)
Power Supply
NOTE The black cableMUST be next to the release
Mounting holesviewed from the back
of the cradle
DC power supply cablendash 6 prong (output to
PRIMARY cradle)
Standard AC powercable (wall outlet to
power supply)
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Page | 10
tab on plastic clip You canuse a 2 Allen wrench toswap them around
NOTE If the AC power supply cable is connected to a working outlet the power supply fan willrun The fan will continue to run even if the DC power cable is disconnected (6 prong
connection)
Connecting AC Power to Main Cradle
The MC17 charging cradle gets its power from a 120V AC power supply
Connecting the power supply to the PRIMARY cradleInsert the 2 prong end of the DC power cable through the opening on the side of the back
housing (See Photo Below)
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photos below)
NOTE Black cable MUST be next to the release tab on plastic clip
Power input fr
AC power sup
Power supply fan
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bull The 6 prong end connects to the AC power supply
Connecting Multiple Cradles(Daisy Chain) to 1 Power Supply
Connecting the interconnect cable from the 1st cradle to the 2nd cradle
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photo)
bull Additional cradles are connected via an interconnect cable The interconnect cable
connect from the top DC INOUT on the 1st cradle to the bottom DC INOUT on the
adjoining cradle
6 ron connector
Connection from
main power
Power light
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Page | 12
Connecting additional cradlesThe additional cradles are connected via an interconnect cable(see photo below)
Reconnecting Cradlersquos Front Cover
1 To install the front cover insert the tabs on the bottom of the front cover (see below)
Outputconnection from
1st cradle
Input connection
to 2nd
cradle
1 2
Connection from
power supply
12
Interconnect cable
Input connection
to 2nd
cradle
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2 After the bottom tabs have been installed lower the cover onto the back housing
Secure cover with 2 Philips head screws
ltgt Please make sure to reinstall screwshellip DO NOT OVER TIGHTEN
Install 2Philips head
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Page | 14
New cradles being positioned on shelf and having the covers attached
Finished installation
Finished installation
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Page | 15
Installing MC170 Scanners
Charging contacts on
MC17
Cradle charging contacts
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Page | 16
Charging Light on Cradle
When the MC17 scanner is placed into the charging cradle a red light will come on to indicate
that the unit is charging The light is located on the cradle behind the MC17 scanner The lightwill turn green when the MC17 scanner has reached full charge
ltgt This light is located on the cradle behind the MC17 scanner It is very hard to
see and must be viewed from a side angle
RED charging light (side view)Scanner is charging
MC17 scanner in cradle
GREEN charged light (side view)
Scanner is fully charged
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Configuring MC17 Scanner Guns
1 Place MC17 scanners in cradle2 Scanners are to remain in cradle for approximately 5 minutes for scanners to power lsquoONrsquo
3 Once scanners power lsquoONrsquo scanners are to remain in cradle for an
additional 5 minutesbull Scanners will reboot several times ndash DO NOT TOUCH DURING
THIS TIME
bull Ignore the ldquoCALIBRATIONrdquo screen DO NOT CALIBRATE THESCANNERS
4 Scanners will eventually boot up to the following screen
5 If scanner remains at ldquoThe Baby Registryrdquo screen (screen shown above)for 5 minutes the gun is ready to be tested If this screen disappears
and reads ldquoWarm Boot DO NOT TOUCHrdquo move onto page 186 Store manager or store associate will need to test the scanners7 Testing procedures are on pages 20 thru 23
8 While scanners are being tested please prepare the new scanners amp cradles for install
9 Reminder Do not remove the existing Batch Phaser until (4) new
scanners have been tested
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THESE STEPS WILL ONLY BE NECESSARY IF THE GUN PULLS NEW SOFTWARE TRU IS
IMPLEMENTING IF GUN STAYS ON THE BABY REGISTRY SCREEN ON PAGE 17 THE STEPSON PAGES 18 AND 19 ARE NOT REQUIRED
1 If scanner starts to download new software scanner screen will display a
ldquoWARM BOOTrdquo DO NOT TOUCH message in red
2 Leave scanner in cradle for the download process3 Download process will take approximately 12-15 minutes to complete
4 When download is complete scanner will boot up to the screen shown below
5 If scanner boots up to the above screen double tap on the lsquoRegistryrsquo icon (using a stylus fromthe MC3090 RF guns)
6 Scanner will boot to a lsquoWelcomersquo screen
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Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
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Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
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Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
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Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
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Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
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Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
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Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
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Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
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Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
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Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
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Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
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Page | 3
Project Overview Technician will be performing an installation of Motorola MC17 scanners and cradles in Toys and Babies lsquoRrsquoUs stores as replacement for the existing Batch Phaser Guns The Toys lsquoRrsquo Us Store Manager or
Associate is responsible for the testing of equipment
If store has existing MC17 scanners (4 or less scanners) please install the existing MC17 scanners same
as the new MC17 scanners
Overall Scope of Work
1 Technician(s) arrive on-site at 630 AM
2 Locate new equipment and ensure the store number written on box matches the
store number you are at If any discrepancies escalate to Steve P immediately3 Locate Registry Desk4 Inform Manager to print amp read lsquoImpact Plannerrsquo regarding the install
5 Ask Manager to create a lsquoTestrsquo or fake registry (in preparation of testing new scanners)
6 Check in with
a Stephen Petruzzi (Project Mgr) 508-963-7140 7 Save all boxes amp return shipping label (need to box old equipment)8 Remove only Batch Phaser scanners from one side of the Registry desk
a DO NOT REMOVE ALL EXISTING BATCH PHASER SCANNERS
b START WITH THE SIDE OF DESK THAT HAS THE MOST SCANNERS 9 Install new Motorola MC17 cradles power supply and other related items
10 Place new MC17 scanners inside cradles and ensure all cradles are receiving power
11 Leave scanner in cradle it will take approximately 5 minutes for the scanner to power ldquoONrdquo12 Leave scanner in cradle for another additional 5 minutes
a Scanner will re-boot several times
b Ignore the lsquoCalibration Screenrsquoc Scanner will boot to the ldquoBaby Registryrdquo screen (shown on page 16)
13 Scanners may remain on ldquoThe Baby Registryrdquo screen -OR- scanner will start downloadingprocess
14 If a download process starts process will take approximately 15 minutes to complete (scannersmust remain in cradle during this process)
15 Once download process is completed scanners are ready to be tested by store personnel
16 Testing procedures are on pages 19-24
17 Testing of (4) scanners need to be completed prior to de-installing the remaining existingscanners (store manager or associate is responsible for testing new scanners)
18 Check out with Steve P Deliverables would consist of
a 1 picture of equipment returning to TRU right before box is closed as insurance all equipmentwas boxed up as best as possible
b 1 picture of the left side of cash wrap showing newly installed guns
c 1 picture of the right side of cash wrap showing new installed gunsd Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
Time Line The project is currently accomplished within 2 hoursIf Store has existing MC17 scanners (4 or less scanners) please mount the existing MC17 scanners at
Registry Desk with the new MC17 scanners
REMINDEROnly working on one side of the Registry Desk at a time leaving the opposite side of the Registry Deskexisting Batch Phaser Guns operational until at least (4) of the new scanners are tested by a manager or
store associate Once new guns are tested proceed with removal of the remaining Batch Phaser guns
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Page | 4
For All Questions Contact Spencer Tech Support
508-635-2100
IMPORTANT
DO NOT LEAVE THE STORE BEFORE SPEAKING WITH A PROJECT TEAM MEMBER
Tools Required
1 SOW
2 Various Screwdrivers
3 CuttersStrippers4 Cordless Drill
5 frac34rdquo drill bit
6 Fish tape w Flex Tip7 Digital Camera
8 Laptop wPower Supply
Removal of Existing Scanners
1 Locate the Baby Registry Desk in store2 There are existing Batch Phaser scanners installed on both sections of Registry Desk
3 Only remove Batch Phaser scanners from one side of the Registry Desk (leaving some of theexisting Batch Phaser scanners online amp operational)
4 The current Batch Phaser scanners should look like the picture below
5 Remove Batch Phaser scanners from cradle
6 The bank of (4) phaserrsquos are typically installed on a shelf which pulls out on drawer sliders Pull
the shelf out towards you and locate the black power supply in the back for that bank of (4)
cradles Unplug the power supply and save the aluminum mounting bracket
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Page | 5
7 Remove the cradles from the shelf by lifting them straight up vertically they are held in place by2 screws Remove those screws and save them (will be used to install the new cradles)
Installation of MC17 Cradles
1 Save All Boxes Reusing boxes to box all old equipment amp related items
2 Refer to pictures amp instruction on pages 6-15 for further details
3 Before mounting the new MC17 scanners in place remove the white front covering4 Position the new cradles on the shelf It may be necessary to remove the drawer slides from the
bottom of shelf in order to lower it to accommodate the height of the new cradles5 Attach the cradles to the back of the shelf re-using the screws that were used for the old cradles
in step 7 on page 4
6 Attach the 1st cradle to the power supply using the appropriate daisy chain cable7 Daisy chain the remaining 3 cradles using the appropriate cables
8 Secure the power supply in place using the same aluminum bracket that was removed from the
old power supply in step 6 on page 49 Attach the covers to the cradles
bull NOTE There is a plastic insert that goes into the slot that coversthe cradle screws DO NOT INSTALL THIS it can be discarded
10 Once cradles are installed place MC17 scanners inside cradle
Drawer slides which may need to be removed in order to lower shelf
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Cradle Front Cover Removal
To remove the front cover
1 Loosen the 2 Philips head screws that secure the front cover to the base
bull The screws will stay attached to the white cover
2 Once the screws have been loosened pull the cover away from the base
bull Lift from the top then disengage the lower hooks on front cover (see photos
below)
Remove 2 Philips
head screws
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Page | 7
bull After the front cover has been removed lay it to the side so that is does not get lost
or damaged
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Page | 8
Mounting the Cradle
The charging cradle contains mounting holes in the back housing (grey portion of the charging cradle)
There are 4 holes used to attach the cradle to the Registry Desk
The mounting cradle will be secured by at least 2 screws but no more than 4 This depends on how theinstallation team originally mounted the cradles
Top mounting holes
Bottom mounting holes
Top mounting
holes
Bottom mounting
holes
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(back view of Cradle)
Power Supply
NOTE The black cableMUST be next to the release
Mounting holesviewed from the back
of the cradle
DC power supply cablendash 6 prong (output to
PRIMARY cradle)
Standard AC powercable (wall outlet to
power supply)
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Page | 10
tab on plastic clip You canuse a 2 Allen wrench toswap them around
NOTE If the AC power supply cable is connected to a working outlet the power supply fan willrun The fan will continue to run even if the DC power cable is disconnected (6 prong
connection)
Connecting AC Power to Main Cradle
The MC17 charging cradle gets its power from a 120V AC power supply
Connecting the power supply to the PRIMARY cradleInsert the 2 prong end of the DC power cable through the opening on the side of the back
housing (See Photo Below)
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photos below)
NOTE Black cable MUST be next to the release tab on plastic clip
Power input fr
AC power sup
Power supply fan
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Page | 11
bull The 6 prong end connects to the AC power supply
Connecting Multiple Cradles(Daisy Chain) to 1 Power Supply
Connecting the interconnect cable from the 1st cradle to the 2nd cradle
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photo)
bull Additional cradles are connected via an interconnect cable The interconnect cable
connect from the top DC INOUT on the 1st cradle to the bottom DC INOUT on the
adjoining cradle
6 ron connector
Connection from
main power
Power light
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Page | 12
Connecting additional cradlesThe additional cradles are connected via an interconnect cable(see photo below)
Reconnecting Cradlersquos Front Cover
1 To install the front cover insert the tabs on the bottom of the front cover (see below)
Outputconnection from
1st cradle
Input connection
to 2nd
cradle
1 2
Connection from
power supply
12
Interconnect cable
Input connection
to 2nd
cradle
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2 After the bottom tabs have been installed lower the cover onto the back housing
Secure cover with 2 Philips head screws
ltgt Please make sure to reinstall screwshellip DO NOT OVER TIGHTEN
Install 2Philips head
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Page | 14
New cradles being positioned on shelf and having the covers attached
Finished installation
Finished installation
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Page | 15
Installing MC170 Scanners
Charging contacts on
MC17
Cradle charging contacts
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Page | 16
Charging Light on Cradle
When the MC17 scanner is placed into the charging cradle a red light will come on to indicate
that the unit is charging The light is located on the cradle behind the MC17 scanner The lightwill turn green when the MC17 scanner has reached full charge
ltgt This light is located on the cradle behind the MC17 scanner It is very hard to
see and must be viewed from a side angle
RED charging light (side view)Scanner is charging
MC17 scanner in cradle
GREEN charged light (side view)
Scanner is fully charged
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Configuring MC17 Scanner Guns
1 Place MC17 scanners in cradle2 Scanners are to remain in cradle for approximately 5 minutes for scanners to power lsquoONrsquo
3 Once scanners power lsquoONrsquo scanners are to remain in cradle for an
additional 5 minutesbull Scanners will reboot several times ndash DO NOT TOUCH DURING
THIS TIME
bull Ignore the ldquoCALIBRATIONrdquo screen DO NOT CALIBRATE THESCANNERS
4 Scanners will eventually boot up to the following screen
5 If scanner remains at ldquoThe Baby Registryrdquo screen (screen shown above)for 5 minutes the gun is ready to be tested If this screen disappears
and reads ldquoWarm Boot DO NOT TOUCHrdquo move onto page 186 Store manager or store associate will need to test the scanners7 Testing procedures are on pages 20 thru 23
8 While scanners are being tested please prepare the new scanners amp cradles for install
9 Reminder Do not remove the existing Batch Phaser until (4) new
scanners have been tested
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THESE STEPS WILL ONLY BE NECESSARY IF THE GUN PULLS NEW SOFTWARE TRU IS
IMPLEMENTING IF GUN STAYS ON THE BABY REGISTRY SCREEN ON PAGE 17 THE STEPSON PAGES 18 AND 19 ARE NOT REQUIRED
1 If scanner starts to download new software scanner screen will display a
ldquoWARM BOOTrdquo DO NOT TOUCH message in red
2 Leave scanner in cradle for the download process3 Download process will take approximately 12-15 minutes to complete
4 When download is complete scanner will boot up to the screen shown below
5 If scanner boots up to the above screen double tap on the lsquoRegistryrsquo icon (using a stylus fromthe MC3090 RF guns)
6 Scanner will boot to a lsquoWelcomersquo screen
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Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
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Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
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Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
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Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
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Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
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Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
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Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
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Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
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Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
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Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
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Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
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Page | 4
For All Questions Contact Spencer Tech Support
508-635-2100
IMPORTANT
DO NOT LEAVE THE STORE BEFORE SPEAKING WITH A PROJECT TEAM MEMBER
Tools Required
1 SOW
2 Various Screwdrivers
3 CuttersStrippers4 Cordless Drill
5 frac34rdquo drill bit
6 Fish tape w Flex Tip7 Digital Camera
8 Laptop wPower Supply
Removal of Existing Scanners
1 Locate the Baby Registry Desk in store2 There are existing Batch Phaser scanners installed on both sections of Registry Desk
3 Only remove Batch Phaser scanners from one side of the Registry Desk (leaving some of theexisting Batch Phaser scanners online amp operational)
4 The current Batch Phaser scanners should look like the picture below
5 Remove Batch Phaser scanners from cradle
6 The bank of (4) phaserrsquos are typically installed on a shelf which pulls out on drawer sliders Pull
the shelf out towards you and locate the black power supply in the back for that bank of (4)
cradles Unplug the power supply and save the aluminum mounting bracket
7172019 MC17 Install Manual 06-13-11
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Page | 5
7 Remove the cradles from the shelf by lifting them straight up vertically they are held in place by2 screws Remove those screws and save them (will be used to install the new cradles)
Installation of MC17 Cradles
1 Save All Boxes Reusing boxes to box all old equipment amp related items
2 Refer to pictures amp instruction on pages 6-15 for further details
3 Before mounting the new MC17 scanners in place remove the white front covering4 Position the new cradles on the shelf It may be necessary to remove the drawer slides from the
bottom of shelf in order to lower it to accommodate the height of the new cradles5 Attach the cradles to the back of the shelf re-using the screws that were used for the old cradles
in step 7 on page 4
6 Attach the 1st cradle to the power supply using the appropriate daisy chain cable7 Daisy chain the remaining 3 cradles using the appropriate cables
8 Secure the power supply in place using the same aluminum bracket that was removed from the
old power supply in step 6 on page 49 Attach the covers to the cradles
bull NOTE There is a plastic insert that goes into the slot that coversthe cradle screws DO NOT INSTALL THIS it can be discarded
10 Once cradles are installed place MC17 scanners inside cradle
Drawer slides which may need to be removed in order to lower shelf
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Page | 6
Cradle Front Cover Removal
To remove the front cover
1 Loosen the 2 Philips head screws that secure the front cover to the base
bull The screws will stay attached to the white cover
2 Once the screws have been loosened pull the cover away from the base
bull Lift from the top then disengage the lower hooks on front cover (see photos
below)
Remove 2 Philips
head screws
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Page | 7
bull After the front cover has been removed lay it to the side so that is does not get lost
or damaged
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Page | 8
Mounting the Cradle
The charging cradle contains mounting holes in the back housing (grey portion of the charging cradle)
There are 4 holes used to attach the cradle to the Registry Desk
The mounting cradle will be secured by at least 2 screws but no more than 4 This depends on how theinstallation team originally mounted the cradles
Top mounting holes
Bottom mounting holes
Top mounting
holes
Bottom mounting
holes
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Page | 9
(back view of Cradle)
Power Supply
NOTE The black cableMUST be next to the release
Mounting holesviewed from the back
of the cradle
DC power supply cablendash 6 prong (output to
PRIMARY cradle)
Standard AC powercable (wall outlet to
power supply)
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Page | 10
tab on plastic clip You canuse a 2 Allen wrench toswap them around
NOTE If the AC power supply cable is connected to a working outlet the power supply fan willrun The fan will continue to run even if the DC power cable is disconnected (6 prong
connection)
Connecting AC Power to Main Cradle
The MC17 charging cradle gets its power from a 120V AC power supply
Connecting the power supply to the PRIMARY cradleInsert the 2 prong end of the DC power cable through the opening on the side of the back
housing (See Photo Below)
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photos below)
NOTE Black cable MUST be next to the release tab on plastic clip
Power input fr
AC power sup
Power supply fan
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Page | 11
bull The 6 prong end connects to the AC power supply
Connecting Multiple Cradles(Daisy Chain) to 1 Power Supply
Connecting the interconnect cable from the 1st cradle to the 2nd cradle
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photo)
bull Additional cradles are connected via an interconnect cable The interconnect cable
connect from the top DC INOUT on the 1st cradle to the bottom DC INOUT on the
adjoining cradle
6 ron connector
Connection from
main power
Power light
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Page | 12
Connecting additional cradlesThe additional cradles are connected via an interconnect cable(see photo below)
Reconnecting Cradlersquos Front Cover
1 To install the front cover insert the tabs on the bottom of the front cover (see below)
Outputconnection from
1st cradle
Input connection
to 2nd
cradle
1 2
Connection from
power supply
12
Interconnect cable
Input connection
to 2nd
cradle
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Page | 13
2 After the bottom tabs have been installed lower the cover onto the back housing
Secure cover with 2 Philips head screws
ltgt Please make sure to reinstall screwshellip DO NOT OVER TIGHTEN
Install 2Philips head
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Page | 14
New cradles being positioned on shelf and having the covers attached
Finished installation
Finished installation
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Page | 15
Installing MC170 Scanners
Charging contacts on
MC17
Cradle charging contacts
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Page | 16
Charging Light on Cradle
When the MC17 scanner is placed into the charging cradle a red light will come on to indicate
that the unit is charging The light is located on the cradle behind the MC17 scanner The lightwill turn green when the MC17 scanner has reached full charge
ltgt This light is located on the cradle behind the MC17 scanner It is very hard to
see and must be viewed from a side angle
RED charging light (side view)Scanner is charging
MC17 scanner in cradle
GREEN charged light (side view)
Scanner is fully charged
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Configuring MC17 Scanner Guns
1 Place MC17 scanners in cradle2 Scanners are to remain in cradle for approximately 5 minutes for scanners to power lsquoONrsquo
3 Once scanners power lsquoONrsquo scanners are to remain in cradle for an
additional 5 minutesbull Scanners will reboot several times ndash DO NOT TOUCH DURING
THIS TIME
bull Ignore the ldquoCALIBRATIONrdquo screen DO NOT CALIBRATE THESCANNERS
4 Scanners will eventually boot up to the following screen
5 If scanner remains at ldquoThe Baby Registryrdquo screen (screen shown above)for 5 minutes the gun is ready to be tested If this screen disappears
and reads ldquoWarm Boot DO NOT TOUCHrdquo move onto page 186 Store manager or store associate will need to test the scanners7 Testing procedures are on pages 20 thru 23
8 While scanners are being tested please prepare the new scanners amp cradles for install
9 Reminder Do not remove the existing Batch Phaser until (4) new
scanners have been tested
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Page | 18
THESE STEPS WILL ONLY BE NECESSARY IF THE GUN PULLS NEW SOFTWARE TRU IS
IMPLEMENTING IF GUN STAYS ON THE BABY REGISTRY SCREEN ON PAGE 17 THE STEPSON PAGES 18 AND 19 ARE NOT REQUIRED
1 If scanner starts to download new software scanner screen will display a
ldquoWARM BOOTrdquo DO NOT TOUCH message in red
2 Leave scanner in cradle for the download process3 Download process will take approximately 12-15 minutes to complete
4 When download is complete scanner will boot up to the screen shown below
5 If scanner boots up to the above screen double tap on the lsquoRegistryrsquo icon (using a stylus fromthe MC3090 RF guns)
6 Scanner will boot to a lsquoWelcomersquo screen
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Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
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Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
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Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
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Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
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Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
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Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
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Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
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Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
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Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
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Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
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Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
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Page | 5
7 Remove the cradles from the shelf by lifting them straight up vertically they are held in place by2 screws Remove those screws and save them (will be used to install the new cradles)
Installation of MC17 Cradles
1 Save All Boxes Reusing boxes to box all old equipment amp related items
2 Refer to pictures amp instruction on pages 6-15 for further details
3 Before mounting the new MC17 scanners in place remove the white front covering4 Position the new cradles on the shelf It may be necessary to remove the drawer slides from the
bottom of shelf in order to lower it to accommodate the height of the new cradles5 Attach the cradles to the back of the shelf re-using the screws that were used for the old cradles
in step 7 on page 4
6 Attach the 1st cradle to the power supply using the appropriate daisy chain cable7 Daisy chain the remaining 3 cradles using the appropriate cables
8 Secure the power supply in place using the same aluminum bracket that was removed from the
old power supply in step 6 on page 49 Attach the covers to the cradles
bull NOTE There is a plastic insert that goes into the slot that coversthe cradle screws DO NOT INSTALL THIS it can be discarded
10 Once cradles are installed place MC17 scanners inside cradle
Drawer slides which may need to be removed in order to lower shelf
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Page | 6
Cradle Front Cover Removal
To remove the front cover
1 Loosen the 2 Philips head screws that secure the front cover to the base
bull The screws will stay attached to the white cover
2 Once the screws have been loosened pull the cover away from the base
bull Lift from the top then disengage the lower hooks on front cover (see photos
below)
Remove 2 Philips
head screws
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Page | 7
bull After the front cover has been removed lay it to the side so that is does not get lost
or damaged
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Page | 8
Mounting the Cradle
The charging cradle contains mounting holes in the back housing (grey portion of the charging cradle)
There are 4 holes used to attach the cradle to the Registry Desk
The mounting cradle will be secured by at least 2 screws but no more than 4 This depends on how theinstallation team originally mounted the cradles
Top mounting holes
Bottom mounting holes
Top mounting
holes
Bottom mounting
holes
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Page | 9
(back view of Cradle)
Power Supply
NOTE The black cableMUST be next to the release
Mounting holesviewed from the back
of the cradle
DC power supply cablendash 6 prong (output to
PRIMARY cradle)
Standard AC powercable (wall outlet to
power supply)
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Page | 10
tab on plastic clip You canuse a 2 Allen wrench toswap them around
NOTE If the AC power supply cable is connected to a working outlet the power supply fan willrun The fan will continue to run even if the DC power cable is disconnected (6 prong
connection)
Connecting AC Power to Main Cradle
The MC17 charging cradle gets its power from a 120V AC power supply
Connecting the power supply to the PRIMARY cradleInsert the 2 prong end of the DC power cable through the opening on the side of the back
housing (See Photo Below)
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photos below)
NOTE Black cable MUST be next to the release tab on plastic clip
Power input fr
AC power sup
Power supply fan
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Page | 11
bull The 6 prong end connects to the AC power supply
Connecting Multiple Cradles(Daisy Chain) to 1 Power Supply
Connecting the interconnect cable from the 1st cradle to the 2nd cradle
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photo)
bull Additional cradles are connected via an interconnect cable The interconnect cable
connect from the top DC INOUT on the 1st cradle to the bottom DC INOUT on the
adjoining cradle
6 ron connector
Connection from
main power
Power light
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Page | 12
Connecting additional cradlesThe additional cradles are connected via an interconnect cable(see photo below)
Reconnecting Cradlersquos Front Cover
1 To install the front cover insert the tabs on the bottom of the front cover (see below)
Outputconnection from
1st cradle
Input connection
to 2nd
cradle
1 2
Connection from
power supply
12
Interconnect cable
Input connection
to 2nd
cradle
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Page | 13
2 After the bottom tabs have been installed lower the cover onto the back housing
Secure cover with 2 Philips head screws
ltgt Please make sure to reinstall screwshellip DO NOT OVER TIGHTEN
Install 2Philips head
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Page | 14
New cradles being positioned on shelf and having the covers attached
Finished installation
Finished installation
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Page | 15
Installing MC170 Scanners
Charging contacts on
MC17
Cradle charging contacts
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Page | 16
Charging Light on Cradle
When the MC17 scanner is placed into the charging cradle a red light will come on to indicate
that the unit is charging The light is located on the cradle behind the MC17 scanner The lightwill turn green when the MC17 scanner has reached full charge
ltgt This light is located on the cradle behind the MC17 scanner It is very hard to
see and must be viewed from a side angle
RED charging light (side view)Scanner is charging
MC17 scanner in cradle
GREEN charged light (side view)
Scanner is fully charged
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Page | 17
Configuring MC17 Scanner Guns
1 Place MC17 scanners in cradle2 Scanners are to remain in cradle for approximately 5 minutes for scanners to power lsquoONrsquo
3 Once scanners power lsquoONrsquo scanners are to remain in cradle for an
additional 5 minutesbull Scanners will reboot several times ndash DO NOT TOUCH DURING
THIS TIME
bull Ignore the ldquoCALIBRATIONrdquo screen DO NOT CALIBRATE THESCANNERS
4 Scanners will eventually boot up to the following screen
5 If scanner remains at ldquoThe Baby Registryrdquo screen (screen shown above)for 5 minutes the gun is ready to be tested If this screen disappears
and reads ldquoWarm Boot DO NOT TOUCHrdquo move onto page 186 Store manager or store associate will need to test the scanners7 Testing procedures are on pages 20 thru 23
8 While scanners are being tested please prepare the new scanners amp cradles for install
9 Reminder Do not remove the existing Batch Phaser until (4) new
scanners have been tested
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Page | 18
THESE STEPS WILL ONLY BE NECESSARY IF THE GUN PULLS NEW SOFTWARE TRU IS
IMPLEMENTING IF GUN STAYS ON THE BABY REGISTRY SCREEN ON PAGE 17 THE STEPSON PAGES 18 AND 19 ARE NOT REQUIRED
1 If scanner starts to download new software scanner screen will display a
ldquoWARM BOOTrdquo DO NOT TOUCH message in red
2 Leave scanner in cradle for the download process3 Download process will take approximately 12-15 minutes to complete
4 When download is complete scanner will boot up to the screen shown below
5 If scanner boots up to the above screen double tap on the lsquoRegistryrsquo icon (using a stylus fromthe MC3090 RF guns)
6 Scanner will boot to a lsquoWelcomersquo screen
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Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
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Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
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Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
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Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
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Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
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Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
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Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
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Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
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Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
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Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
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Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
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Page | 6
Cradle Front Cover Removal
To remove the front cover
1 Loosen the 2 Philips head screws that secure the front cover to the base
bull The screws will stay attached to the white cover
2 Once the screws have been loosened pull the cover away from the base
bull Lift from the top then disengage the lower hooks on front cover (see photos
below)
Remove 2 Philips
head screws
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Page | 7
bull After the front cover has been removed lay it to the side so that is does not get lost
or damaged
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Page | 8
Mounting the Cradle
The charging cradle contains mounting holes in the back housing (grey portion of the charging cradle)
There are 4 holes used to attach the cradle to the Registry Desk
The mounting cradle will be secured by at least 2 screws but no more than 4 This depends on how theinstallation team originally mounted the cradles
Top mounting holes
Bottom mounting holes
Top mounting
holes
Bottom mounting
holes
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Page | 9
(back view of Cradle)
Power Supply
NOTE The black cableMUST be next to the release
Mounting holesviewed from the back
of the cradle
DC power supply cablendash 6 prong (output to
PRIMARY cradle)
Standard AC powercable (wall outlet to
power supply)
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Page | 10
tab on plastic clip You canuse a 2 Allen wrench toswap them around
NOTE If the AC power supply cable is connected to a working outlet the power supply fan willrun The fan will continue to run even if the DC power cable is disconnected (6 prong
connection)
Connecting AC Power to Main Cradle
The MC17 charging cradle gets its power from a 120V AC power supply
Connecting the power supply to the PRIMARY cradleInsert the 2 prong end of the DC power cable through the opening on the side of the back
housing (See Photo Below)
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photos below)
NOTE Black cable MUST be next to the release tab on plastic clip
Power input fr
AC power sup
Power supply fan
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Page | 11
bull The 6 prong end connects to the AC power supply
Connecting Multiple Cradles(Daisy Chain) to 1 Power Supply
Connecting the interconnect cable from the 1st cradle to the 2nd cradle
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photo)
bull Additional cradles are connected via an interconnect cable The interconnect cable
connect from the top DC INOUT on the 1st cradle to the bottom DC INOUT on the
adjoining cradle
6 ron connector
Connection from
main power
Power light
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Page | 12
Connecting additional cradlesThe additional cradles are connected via an interconnect cable(see photo below)
Reconnecting Cradlersquos Front Cover
1 To install the front cover insert the tabs on the bottom of the front cover (see below)
Outputconnection from
1st cradle
Input connection
to 2nd
cradle
1 2
Connection from
power supply
12
Interconnect cable
Input connection
to 2nd
cradle
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Page | 13
2 After the bottom tabs have been installed lower the cover onto the back housing
Secure cover with 2 Philips head screws
ltgt Please make sure to reinstall screwshellip DO NOT OVER TIGHTEN
Install 2Philips head
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Page | 14
New cradles being positioned on shelf and having the covers attached
Finished installation
Finished installation
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Page | 15
Installing MC170 Scanners
Charging contacts on
MC17
Cradle charging contacts
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Page | 16
Charging Light on Cradle
When the MC17 scanner is placed into the charging cradle a red light will come on to indicate
that the unit is charging The light is located on the cradle behind the MC17 scanner The lightwill turn green when the MC17 scanner has reached full charge
ltgt This light is located on the cradle behind the MC17 scanner It is very hard to
see and must be viewed from a side angle
RED charging light (side view)Scanner is charging
MC17 scanner in cradle
GREEN charged light (side view)
Scanner is fully charged
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Page | 17
Configuring MC17 Scanner Guns
1 Place MC17 scanners in cradle2 Scanners are to remain in cradle for approximately 5 minutes for scanners to power lsquoONrsquo
3 Once scanners power lsquoONrsquo scanners are to remain in cradle for an
additional 5 minutesbull Scanners will reboot several times ndash DO NOT TOUCH DURING
THIS TIME
bull Ignore the ldquoCALIBRATIONrdquo screen DO NOT CALIBRATE THESCANNERS
4 Scanners will eventually boot up to the following screen
5 If scanner remains at ldquoThe Baby Registryrdquo screen (screen shown above)for 5 minutes the gun is ready to be tested If this screen disappears
and reads ldquoWarm Boot DO NOT TOUCHrdquo move onto page 186 Store manager or store associate will need to test the scanners7 Testing procedures are on pages 20 thru 23
8 While scanners are being tested please prepare the new scanners amp cradles for install
9 Reminder Do not remove the existing Batch Phaser until (4) new
scanners have been tested
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Page | 18
THESE STEPS WILL ONLY BE NECESSARY IF THE GUN PULLS NEW SOFTWARE TRU IS
IMPLEMENTING IF GUN STAYS ON THE BABY REGISTRY SCREEN ON PAGE 17 THE STEPSON PAGES 18 AND 19 ARE NOT REQUIRED
1 If scanner starts to download new software scanner screen will display a
ldquoWARM BOOTrdquo DO NOT TOUCH message in red
2 Leave scanner in cradle for the download process3 Download process will take approximately 12-15 minutes to complete
4 When download is complete scanner will boot up to the screen shown below
5 If scanner boots up to the above screen double tap on the lsquoRegistryrsquo icon (using a stylus fromthe MC3090 RF guns)
6 Scanner will boot to a lsquoWelcomersquo screen
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983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
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983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
7172019 MC17 Install Manual 06-13-11
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983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
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Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
7172019 MC17 Install Manual 06-13-11
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983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
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Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
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Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
7172019 MC17 Install Manual 06-13-11
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Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2729
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Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
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Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
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Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 7
bull After the front cover has been removed lay it to the side so that is does not get lost
or damaged
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Page | 8
Mounting the Cradle
The charging cradle contains mounting holes in the back housing (grey portion of the charging cradle)
There are 4 holes used to attach the cradle to the Registry Desk
The mounting cradle will be secured by at least 2 screws but no more than 4 This depends on how theinstallation team originally mounted the cradles
Top mounting holes
Bottom mounting holes
Top mounting
holes
Bottom mounting
holes
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Page | 9
(back view of Cradle)
Power Supply
NOTE The black cableMUST be next to the release
Mounting holesviewed from the back
of the cradle
DC power supply cablendash 6 prong (output to
PRIMARY cradle)
Standard AC powercable (wall outlet to
power supply)
7172019 MC17 Install Manual 06-13-11
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Page | 10
tab on plastic clip You canuse a 2 Allen wrench toswap them around
NOTE If the AC power supply cable is connected to a working outlet the power supply fan willrun The fan will continue to run even if the DC power cable is disconnected (6 prong
connection)
Connecting AC Power to Main Cradle
The MC17 charging cradle gets its power from a 120V AC power supply
Connecting the power supply to the PRIMARY cradleInsert the 2 prong end of the DC power cable through the opening on the side of the back
housing (See Photo Below)
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photos below)
NOTE Black cable MUST be next to the release tab on plastic clip
Power input fr
AC power sup
Power supply fan
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Page | 11
bull The 6 prong end connects to the AC power supply
Connecting Multiple Cradles(Daisy Chain) to 1 Power Supply
Connecting the interconnect cable from the 1st cradle to the 2nd cradle
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photo)
bull Additional cradles are connected via an interconnect cable The interconnect cable
connect from the top DC INOUT on the 1st cradle to the bottom DC INOUT on the
adjoining cradle
6 ron connector
Connection from
main power
Power light
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Page | 12
Connecting additional cradlesThe additional cradles are connected via an interconnect cable(see photo below)
Reconnecting Cradlersquos Front Cover
1 To install the front cover insert the tabs on the bottom of the front cover (see below)
Outputconnection from
1st cradle
Input connection
to 2nd
cradle
1 2
Connection from
power supply
12
Interconnect cable
Input connection
to 2nd
cradle
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Page | 13
2 After the bottom tabs have been installed lower the cover onto the back housing
Secure cover with 2 Philips head screws
ltgt Please make sure to reinstall screwshellip DO NOT OVER TIGHTEN
Install 2Philips head
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Page | 14
New cradles being positioned on shelf and having the covers attached
Finished installation
Finished installation
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Page | 15
Installing MC170 Scanners
Charging contacts on
MC17
Cradle charging contacts
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Page | 16
Charging Light on Cradle
When the MC17 scanner is placed into the charging cradle a red light will come on to indicate
that the unit is charging The light is located on the cradle behind the MC17 scanner The lightwill turn green when the MC17 scanner has reached full charge
ltgt This light is located on the cradle behind the MC17 scanner It is very hard to
see and must be viewed from a side angle
RED charging light (side view)Scanner is charging
MC17 scanner in cradle
GREEN charged light (side view)
Scanner is fully charged
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Page | 17
Configuring MC17 Scanner Guns
1 Place MC17 scanners in cradle2 Scanners are to remain in cradle for approximately 5 minutes for scanners to power lsquoONrsquo
3 Once scanners power lsquoONrsquo scanners are to remain in cradle for an
additional 5 minutesbull Scanners will reboot several times ndash DO NOT TOUCH DURING
THIS TIME
bull Ignore the ldquoCALIBRATIONrdquo screen DO NOT CALIBRATE THESCANNERS
4 Scanners will eventually boot up to the following screen
5 If scanner remains at ldquoThe Baby Registryrdquo screen (screen shown above)for 5 minutes the gun is ready to be tested If this screen disappears
and reads ldquoWarm Boot DO NOT TOUCHrdquo move onto page 186 Store manager or store associate will need to test the scanners7 Testing procedures are on pages 20 thru 23
8 While scanners are being tested please prepare the new scanners amp cradles for install
9 Reminder Do not remove the existing Batch Phaser until (4) new
scanners have been tested
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Page | 18
THESE STEPS WILL ONLY BE NECESSARY IF THE GUN PULLS NEW SOFTWARE TRU IS
IMPLEMENTING IF GUN STAYS ON THE BABY REGISTRY SCREEN ON PAGE 17 THE STEPSON PAGES 18 AND 19 ARE NOT REQUIRED
1 If scanner starts to download new software scanner screen will display a
ldquoWARM BOOTrdquo DO NOT TOUCH message in red
2 Leave scanner in cradle for the download process3 Download process will take approximately 12-15 minutes to complete
4 When download is complete scanner will boot up to the screen shown below
5 If scanner boots up to the above screen double tap on the lsquoRegistryrsquo icon (using a stylus fromthe MC3090 RF guns)
6 Scanner will boot to a lsquoWelcomersquo screen
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Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
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Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
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Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
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Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
7172019 MC17 Install Manual 06-13-11
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983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
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Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
7172019 MC17 Install Manual 06-13-11
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983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
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983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
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983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
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983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 8
Mounting the Cradle
The charging cradle contains mounting holes in the back housing (grey portion of the charging cradle)
There are 4 holes used to attach the cradle to the Registry Desk
The mounting cradle will be secured by at least 2 screws but no more than 4 This depends on how theinstallation team originally mounted the cradles
Top mounting holes
Bottom mounting holes
Top mounting
holes
Bottom mounting
holes
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Page | 9
(back view of Cradle)
Power Supply
NOTE The black cableMUST be next to the release
Mounting holesviewed from the back
of the cradle
DC power supply cablendash 6 prong (output to
PRIMARY cradle)
Standard AC powercable (wall outlet to
power supply)
7172019 MC17 Install Manual 06-13-11
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Page | 10
tab on plastic clip You canuse a 2 Allen wrench toswap them around
NOTE If the AC power supply cable is connected to a working outlet the power supply fan willrun The fan will continue to run even if the DC power cable is disconnected (6 prong
connection)
Connecting AC Power to Main Cradle
The MC17 charging cradle gets its power from a 120V AC power supply
Connecting the power supply to the PRIMARY cradleInsert the 2 prong end of the DC power cable through the opening on the side of the back
housing (See Photo Below)
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photos below)
NOTE Black cable MUST be next to the release tab on plastic clip
Power input fr
AC power sup
Power supply fan
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Page | 11
bull The 6 prong end connects to the AC power supply
Connecting Multiple Cradles(Daisy Chain) to 1 Power Supply
Connecting the interconnect cable from the 1st cradle to the 2nd cradle
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photo)
bull Additional cradles are connected via an interconnect cable The interconnect cable
connect from the top DC INOUT on the 1st cradle to the bottom DC INOUT on the
adjoining cradle
6 ron connector
Connection from
main power
Power light
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Page | 12
Connecting additional cradlesThe additional cradles are connected via an interconnect cable(see photo below)
Reconnecting Cradlersquos Front Cover
1 To install the front cover insert the tabs on the bottom of the front cover (see below)
Outputconnection from
1st cradle
Input connection
to 2nd
cradle
1 2
Connection from
power supply
12
Interconnect cable
Input connection
to 2nd
cradle
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Page | 13
2 After the bottom tabs have been installed lower the cover onto the back housing
Secure cover with 2 Philips head screws
ltgt Please make sure to reinstall screwshellip DO NOT OVER TIGHTEN
Install 2Philips head
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Page | 14
New cradles being positioned on shelf and having the covers attached
Finished installation
Finished installation
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Page | 15
Installing MC170 Scanners
Charging contacts on
MC17
Cradle charging contacts
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Page | 16
Charging Light on Cradle
When the MC17 scanner is placed into the charging cradle a red light will come on to indicate
that the unit is charging The light is located on the cradle behind the MC17 scanner The lightwill turn green when the MC17 scanner has reached full charge
ltgt This light is located on the cradle behind the MC17 scanner It is very hard to
see and must be viewed from a side angle
RED charging light (side view)Scanner is charging
MC17 scanner in cradle
GREEN charged light (side view)
Scanner is fully charged
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Page | 17
Configuring MC17 Scanner Guns
1 Place MC17 scanners in cradle2 Scanners are to remain in cradle for approximately 5 minutes for scanners to power lsquoONrsquo
3 Once scanners power lsquoONrsquo scanners are to remain in cradle for an
additional 5 minutesbull Scanners will reboot several times ndash DO NOT TOUCH DURING
THIS TIME
bull Ignore the ldquoCALIBRATIONrdquo screen DO NOT CALIBRATE THESCANNERS
4 Scanners will eventually boot up to the following screen
5 If scanner remains at ldquoThe Baby Registryrdquo screen (screen shown above)for 5 minutes the gun is ready to be tested If this screen disappears
and reads ldquoWarm Boot DO NOT TOUCHrdquo move onto page 186 Store manager or store associate will need to test the scanners7 Testing procedures are on pages 20 thru 23
8 While scanners are being tested please prepare the new scanners amp cradles for install
9 Reminder Do not remove the existing Batch Phaser until (4) new
scanners have been tested
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Page | 18
THESE STEPS WILL ONLY BE NECESSARY IF THE GUN PULLS NEW SOFTWARE TRU IS
IMPLEMENTING IF GUN STAYS ON THE BABY REGISTRY SCREEN ON PAGE 17 THE STEPSON PAGES 18 AND 19 ARE NOT REQUIRED
1 If scanner starts to download new software scanner screen will display a
ldquoWARM BOOTrdquo DO NOT TOUCH message in red
2 Leave scanner in cradle for the download process3 Download process will take approximately 12-15 minutes to complete
4 When download is complete scanner will boot up to the screen shown below
5 If scanner boots up to the above screen double tap on the lsquoRegistryrsquo icon (using a stylus fromthe MC3090 RF guns)
6 Scanner will boot to a lsquoWelcomersquo screen
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Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
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Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
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Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
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Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
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Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
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Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
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Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
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Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
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Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
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Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
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Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
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Page | 9
(back view of Cradle)
Power Supply
NOTE The black cableMUST be next to the release
Mounting holesviewed from the back
of the cradle
DC power supply cablendash 6 prong (output to
PRIMARY cradle)
Standard AC powercable (wall outlet to
power supply)
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Page | 10
tab on plastic clip You canuse a 2 Allen wrench toswap them around
NOTE If the AC power supply cable is connected to a working outlet the power supply fan willrun The fan will continue to run even if the DC power cable is disconnected (6 prong
connection)
Connecting AC Power to Main Cradle
The MC17 charging cradle gets its power from a 120V AC power supply
Connecting the power supply to the PRIMARY cradleInsert the 2 prong end of the DC power cable through the opening on the side of the back
housing (See Photo Below)
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photos below)
NOTE Black cable MUST be next to the release tab on plastic clip
Power input fr
AC power sup
Power supply fan
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Page | 11
bull The 6 prong end connects to the AC power supply
Connecting Multiple Cradles(Daisy Chain) to 1 Power Supply
Connecting the interconnect cable from the 1st cradle to the 2nd cradle
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photo)
bull Additional cradles are connected via an interconnect cable The interconnect cable
connect from the top DC INOUT on the 1st cradle to the bottom DC INOUT on the
adjoining cradle
6 ron connector
Connection from
main power
Power light
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Page | 12
Connecting additional cradlesThe additional cradles are connected via an interconnect cable(see photo below)
Reconnecting Cradlersquos Front Cover
1 To install the front cover insert the tabs on the bottom of the front cover (see below)
Outputconnection from
1st cradle
Input connection
to 2nd
cradle
1 2
Connection from
power supply
12
Interconnect cable
Input connection
to 2nd
cradle
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Page | 13
2 After the bottom tabs have been installed lower the cover onto the back housing
Secure cover with 2 Philips head screws
ltgt Please make sure to reinstall screwshellip DO NOT OVER TIGHTEN
Install 2Philips head
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Page | 14
New cradles being positioned on shelf and having the covers attached
Finished installation
Finished installation
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Page | 15
Installing MC170 Scanners
Charging contacts on
MC17
Cradle charging contacts
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Page | 16
Charging Light on Cradle
When the MC17 scanner is placed into the charging cradle a red light will come on to indicate
that the unit is charging The light is located on the cradle behind the MC17 scanner The lightwill turn green when the MC17 scanner has reached full charge
ltgt This light is located on the cradle behind the MC17 scanner It is very hard to
see and must be viewed from a side angle
RED charging light (side view)Scanner is charging
MC17 scanner in cradle
GREEN charged light (side view)
Scanner is fully charged
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Page | 17
Configuring MC17 Scanner Guns
1 Place MC17 scanners in cradle2 Scanners are to remain in cradle for approximately 5 minutes for scanners to power lsquoONrsquo
3 Once scanners power lsquoONrsquo scanners are to remain in cradle for an
additional 5 minutesbull Scanners will reboot several times ndash DO NOT TOUCH DURING
THIS TIME
bull Ignore the ldquoCALIBRATIONrdquo screen DO NOT CALIBRATE THESCANNERS
4 Scanners will eventually boot up to the following screen
5 If scanner remains at ldquoThe Baby Registryrdquo screen (screen shown above)for 5 minutes the gun is ready to be tested If this screen disappears
and reads ldquoWarm Boot DO NOT TOUCHrdquo move onto page 186 Store manager or store associate will need to test the scanners7 Testing procedures are on pages 20 thru 23
8 While scanners are being tested please prepare the new scanners amp cradles for install
9 Reminder Do not remove the existing Batch Phaser until (4) new
scanners have been tested
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Page | 18
THESE STEPS WILL ONLY BE NECESSARY IF THE GUN PULLS NEW SOFTWARE TRU IS
IMPLEMENTING IF GUN STAYS ON THE BABY REGISTRY SCREEN ON PAGE 17 THE STEPSON PAGES 18 AND 19 ARE NOT REQUIRED
1 If scanner starts to download new software scanner screen will display a
ldquoWARM BOOTrdquo DO NOT TOUCH message in red
2 Leave scanner in cradle for the download process3 Download process will take approximately 12-15 minutes to complete
4 When download is complete scanner will boot up to the screen shown below
5 If scanner boots up to the above screen double tap on the lsquoRegistryrsquo icon (using a stylus fromthe MC3090 RF guns)
6 Scanner will boot to a lsquoWelcomersquo screen
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983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
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Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2129
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
7172019 MC17 Install Manual 06-13-11
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Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2329
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
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Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
7172019 MC17 Install Manual 06-13-11
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Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2629
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Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2729
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Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
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Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1029
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 10
tab on plastic clip You canuse a 2 Allen wrench toswap them around
NOTE If the AC power supply cable is connected to a working outlet the power supply fan willrun The fan will continue to run even if the DC power cable is disconnected (6 prong
connection)
Connecting AC Power to Main Cradle
The MC17 charging cradle gets its power from a 120V AC power supply
Connecting the power supply to the PRIMARY cradleInsert the 2 prong end of the DC power cable through the opening on the side of the back
housing (See Photo Below)
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photos below)
NOTE Black cable MUST be next to the release tab on plastic clip
Power input fr
AC power sup
Power supply fan
7172019 MC17 Install Manual 06-13-11
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Page | 11
bull The 6 prong end connects to the AC power supply
Connecting Multiple Cradles(Daisy Chain) to 1 Power Supply
Connecting the interconnect cable from the 1st cradle to the 2nd cradle
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photo)
bull Additional cradles are connected via an interconnect cable The interconnect cable
connect from the top DC INOUT on the 1st cradle to the bottom DC INOUT on the
adjoining cradle
6 ron connector
Connection from
main power
Power light
7172019 MC17 Install Manual 06-13-11
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Page | 12
Connecting additional cradlesThe additional cradles are connected via an interconnect cable(see photo below)
Reconnecting Cradlersquos Front Cover
1 To install the front cover insert the tabs on the bottom of the front cover (see below)
Outputconnection from
1st cradle
Input connection
to 2nd
cradle
1 2
Connection from
power supply
12
Interconnect cable
Input connection
to 2nd
cradle
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Page | 13
2 After the bottom tabs have been installed lower the cover onto the back housing
Secure cover with 2 Philips head screws
ltgt Please make sure to reinstall screwshellip DO NOT OVER TIGHTEN
Install 2Philips head
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Page | 14
New cradles being positioned on shelf and having the covers attached
Finished installation
Finished installation
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Page | 15
Installing MC170 Scanners
Charging contacts on
MC17
Cradle charging contacts
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Page | 16
Charging Light on Cradle
When the MC17 scanner is placed into the charging cradle a red light will come on to indicate
that the unit is charging The light is located on the cradle behind the MC17 scanner The lightwill turn green when the MC17 scanner has reached full charge
ltgt This light is located on the cradle behind the MC17 scanner It is very hard to
see and must be viewed from a side angle
RED charging light (side view)Scanner is charging
MC17 scanner in cradle
GREEN charged light (side view)
Scanner is fully charged
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Page | 17
Configuring MC17 Scanner Guns
1 Place MC17 scanners in cradle2 Scanners are to remain in cradle for approximately 5 minutes for scanners to power lsquoONrsquo
3 Once scanners power lsquoONrsquo scanners are to remain in cradle for an
additional 5 minutesbull Scanners will reboot several times ndash DO NOT TOUCH DURING
THIS TIME
bull Ignore the ldquoCALIBRATIONrdquo screen DO NOT CALIBRATE THESCANNERS
4 Scanners will eventually boot up to the following screen
5 If scanner remains at ldquoThe Baby Registryrdquo screen (screen shown above)for 5 minutes the gun is ready to be tested If this screen disappears
and reads ldquoWarm Boot DO NOT TOUCHrdquo move onto page 186 Store manager or store associate will need to test the scanners7 Testing procedures are on pages 20 thru 23
8 While scanners are being tested please prepare the new scanners amp cradles for install
9 Reminder Do not remove the existing Batch Phaser until (4) new
scanners have been tested
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Page | 18
THESE STEPS WILL ONLY BE NECESSARY IF THE GUN PULLS NEW SOFTWARE TRU IS
IMPLEMENTING IF GUN STAYS ON THE BABY REGISTRY SCREEN ON PAGE 17 THE STEPSON PAGES 18 AND 19 ARE NOT REQUIRED
1 If scanner starts to download new software scanner screen will display a
ldquoWARM BOOTrdquo DO NOT TOUCH message in red
2 Leave scanner in cradle for the download process3 Download process will take approximately 12-15 minutes to complete
4 When download is complete scanner will boot up to the screen shown below
5 If scanner boots up to the above screen double tap on the lsquoRegistryrsquo icon (using a stylus fromthe MC3090 RF guns)
6 Scanner will boot to a lsquoWelcomersquo screen
7172019 MC17 Install Manual 06-13-11
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983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
7172019 MC17 Install Manual 06-13-11
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Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2129
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
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Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
7172019 MC17 Install Manual 06-13-11
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983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
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Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2529
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
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983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1129
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 11
bull The 6 prong end connects to the AC power supply
Connecting Multiple Cradles(Daisy Chain) to 1 Power Supply
Connecting the interconnect cable from the 1st cradle to the 2nd cradle
bull The main power connection is connected to the lower DC input on the 1st cradle (see
photo)
bull Additional cradles are connected via an interconnect cable The interconnect cable
connect from the top DC INOUT on the 1st cradle to the bottom DC INOUT on the
adjoining cradle
6 ron connector
Connection from
main power
Power light
7172019 MC17 Install Manual 06-13-11
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Page | 12
Connecting additional cradlesThe additional cradles are connected via an interconnect cable(see photo below)
Reconnecting Cradlersquos Front Cover
1 To install the front cover insert the tabs on the bottom of the front cover (see below)
Outputconnection from
1st cradle
Input connection
to 2nd
cradle
1 2
Connection from
power supply
12
Interconnect cable
Input connection
to 2nd
cradle
7172019 MC17 Install Manual 06-13-11
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Page | 13
2 After the bottom tabs have been installed lower the cover onto the back housing
Secure cover with 2 Philips head screws
ltgt Please make sure to reinstall screwshellip DO NOT OVER TIGHTEN
Install 2Philips head
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Page | 14
New cradles being positioned on shelf and having the covers attached
Finished installation
Finished installation
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Page | 15
Installing MC170 Scanners
Charging contacts on
MC17
Cradle charging contacts
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Page | 16
Charging Light on Cradle
When the MC17 scanner is placed into the charging cradle a red light will come on to indicate
that the unit is charging The light is located on the cradle behind the MC17 scanner The lightwill turn green when the MC17 scanner has reached full charge
ltgt This light is located on the cradle behind the MC17 scanner It is very hard to
see and must be viewed from a side angle
RED charging light (side view)Scanner is charging
MC17 scanner in cradle
GREEN charged light (side view)
Scanner is fully charged
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Page | 17
Configuring MC17 Scanner Guns
1 Place MC17 scanners in cradle2 Scanners are to remain in cradle for approximately 5 minutes for scanners to power lsquoONrsquo
3 Once scanners power lsquoONrsquo scanners are to remain in cradle for an
additional 5 minutesbull Scanners will reboot several times ndash DO NOT TOUCH DURING
THIS TIME
bull Ignore the ldquoCALIBRATIONrdquo screen DO NOT CALIBRATE THESCANNERS
4 Scanners will eventually boot up to the following screen
5 If scanner remains at ldquoThe Baby Registryrdquo screen (screen shown above)for 5 minutes the gun is ready to be tested If this screen disappears
and reads ldquoWarm Boot DO NOT TOUCHrdquo move onto page 186 Store manager or store associate will need to test the scanners7 Testing procedures are on pages 20 thru 23
8 While scanners are being tested please prepare the new scanners amp cradles for install
9 Reminder Do not remove the existing Batch Phaser until (4) new
scanners have been tested
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Page | 18
THESE STEPS WILL ONLY BE NECESSARY IF THE GUN PULLS NEW SOFTWARE TRU IS
IMPLEMENTING IF GUN STAYS ON THE BABY REGISTRY SCREEN ON PAGE 17 THE STEPSON PAGES 18 AND 19 ARE NOT REQUIRED
1 If scanner starts to download new software scanner screen will display a
ldquoWARM BOOTrdquo DO NOT TOUCH message in red
2 Leave scanner in cradle for the download process3 Download process will take approximately 12-15 minutes to complete
4 When download is complete scanner will boot up to the screen shown below
5 If scanner boots up to the above screen double tap on the lsquoRegistryrsquo icon (using a stylus fromthe MC3090 RF guns)
6 Scanner will boot to a lsquoWelcomersquo screen
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Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
7172019 MC17 Install Manual 06-13-11
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Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
7172019 MC17 Install Manual 06-13-11
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Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
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Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
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Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
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Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
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Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
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Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
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Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
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Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
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Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
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Page | 12
Connecting additional cradlesThe additional cradles are connected via an interconnect cable(see photo below)
Reconnecting Cradlersquos Front Cover
1 To install the front cover insert the tabs on the bottom of the front cover (see below)
Outputconnection from
1st cradle
Input connection
to 2nd
cradle
1 2
Connection from
power supply
12
Interconnect cable
Input connection
to 2nd
cradle
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Page | 13
2 After the bottom tabs have been installed lower the cover onto the back housing
Secure cover with 2 Philips head screws
ltgt Please make sure to reinstall screwshellip DO NOT OVER TIGHTEN
Install 2Philips head
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Page | 14
New cradles being positioned on shelf and having the covers attached
Finished installation
Finished installation
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Page | 15
Installing MC170 Scanners
Charging contacts on
MC17
Cradle charging contacts
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Page | 16
Charging Light on Cradle
When the MC17 scanner is placed into the charging cradle a red light will come on to indicate
that the unit is charging The light is located on the cradle behind the MC17 scanner The lightwill turn green when the MC17 scanner has reached full charge
ltgt This light is located on the cradle behind the MC17 scanner It is very hard to
see and must be viewed from a side angle
RED charging light (side view)Scanner is charging
MC17 scanner in cradle
GREEN charged light (side view)
Scanner is fully charged
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Page | 17
Configuring MC17 Scanner Guns
1 Place MC17 scanners in cradle2 Scanners are to remain in cradle for approximately 5 minutes for scanners to power lsquoONrsquo
3 Once scanners power lsquoONrsquo scanners are to remain in cradle for an
additional 5 minutesbull Scanners will reboot several times ndash DO NOT TOUCH DURING
THIS TIME
bull Ignore the ldquoCALIBRATIONrdquo screen DO NOT CALIBRATE THESCANNERS
4 Scanners will eventually boot up to the following screen
5 If scanner remains at ldquoThe Baby Registryrdquo screen (screen shown above)for 5 minutes the gun is ready to be tested If this screen disappears
and reads ldquoWarm Boot DO NOT TOUCHrdquo move onto page 186 Store manager or store associate will need to test the scanners7 Testing procedures are on pages 20 thru 23
8 While scanners are being tested please prepare the new scanners amp cradles for install
9 Reminder Do not remove the existing Batch Phaser until (4) new
scanners have been tested
7172019 MC17 Install Manual 06-13-11
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Page | 18
THESE STEPS WILL ONLY BE NECESSARY IF THE GUN PULLS NEW SOFTWARE TRU IS
IMPLEMENTING IF GUN STAYS ON THE BABY REGISTRY SCREEN ON PAGE 17 THE STEPSON PAGES 18 AND 19 ARE NOT REQUIRED
1 If scanner starts to download new software scanner screen will display a
ldquoWARM BOOTrdquo DO NOT TOUCH message in red
2 Leave scanner in cradle for the download process3 Download process will take approximately 12-15 minutes to complete
4 When download is complete scanner will boot up to the screen shown below
5 If scanner boots up to the above screen double tap on the lsquoRegistryrsquo icon (using a stylus fromthe MC3090 RF guns)
6 Scanner will boot to a lsquoWelcomersquo screen
7172019 MC17 Install Manual 06-13-11
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983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
7172019 MC17 Install Manual 06-13-11
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Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
7172019 MC17 Install Manual 06-13-11
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983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
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Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
7172019 MC17 Install Manual 06-13-11
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983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
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983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2529
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1329
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 13
2 After the bottom tabs have been installed lower the cover onto the back housing
Secure cover with 2 Philips head screws
ltgt Please make sure to reinstall screwshellip DO NOT OVER TIGHTEN
Install 2Philips head
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1429
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 14
New cradles being positioned on shelf and having the covers attached
Finished installation
Finished installation
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1529
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 15
Installing MC170 Scanners
Charging contacts on
MC17
Cradle charging contacts
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 16
Charging Light on Cradle
When the MC17 scanner is placed into the charging cradle a red light will come on to indicate
that the unit is charging The light is located on the cradle behind the MC17 scanner The lightwill turn green when the MC17 scanner has reached full charge
ltgt This light is located on the cradle behind the MC17 scanner It is very hard to
see and must be viewed from a side angle
RED charging light (side view)Scanner is charging
MC17 scanner in cradle
GREEN charged light (side view)
Scanner is fully charged
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 17
Configuring MC17 Scanner Guns
1 Place MC17 scanners in cradle2 Scanners are to remain in cradle for approximately 5 minutes for scanners to power lsquoONrsquo
3 Once scanners power lsquoONrsquo scanners are to remain in cradle for an
additional 5 minutesbull Scanners will reboot several times ndash DO NOT TOUCH DURING
THIS TIME
bull Ignore the ldquoCALIBRATIONrdquo screen DO NOT CALIBRATE THESCANNERS
4 Scanners will eventually boot up to the following screen
5 If scanner remains at ldquoThe Baby Registryrdquo screen (screen shown above)for 5 minutes the gun is ready to be tested If this screen disappears
and reads ldquoWarm Boot DO NOT TOUCHrdquo move onto page 186 Store manager or store associate will need to test the scanners7 Testing procedures are on pages 20 thru 23
8 While scanners are being tested please prepare the new scanners amp cradles for install
9 Reminder Do not remove the existing Batch Phaser until (4) new
scanners have been tested
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 18
THESE STEPS WILL ONLY BE NECESSARY IF THE GUN PULLS NEW SOFTWARE TRU IS
IMPLEMENTING IF GUN STAYS ON THE BABY REGISTRY SCREEN ON PAGE 17 THE STEPSON PAGES 18 AND 19 ARE NOT REQUIRED
1 If scanner starts to download new software scanner screen will display a
ldquoWARM BOOTrdquo DO NOT TOUCH message in red
2 Leave scanner in cradle for the download process3 Download process will take approximately 12-15 minutes to complete
4 When download is complete scanner will boot up to the screen shown below
5 If scanner boots up to the above screen double tap on the lsquoRegistryrsquo icon (using a stylus fromthe MC3090 RF guns)
6 Scanner will boot to a lsquoWelcomersquo screen
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2029
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2129
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2229
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2329
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2429
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2529
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1429
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 14
New cradles being positioned on shelf and having the covers attached
Finished installation
Finished installation
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1529
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 15
Installing MC170 Scanners
Charging contacts on
MC17
Cradle charging contacts
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 16
Charging Light on Cradle
When the MC17 scanner is placed into the charging cradle a red light will come on to indicate
that the unit is charging The light is located on the cradle behind the MC17 scanner The lightwill turn green when the MC17 scanner has reached full charge
ltgt This light is located on the cradle behind the MC17 scanner It is very hard to
see and must be viewed from a side angle
RED charging light (side view)Scanner is charging
MC17 scanner in cradle
GREEN charged light (side view)
Scanner is fully charged
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 17
Configuring MC17 Scanner Guns
1 Place MC17 scanners in cradle2 Scanners are to remain in cradle for approximately 5 minutes for scanners to power lsquoONrsquo
3 Once scanners power lsquoONrsquo scanners are to remain in cradle for an
additional 5 minutesbull Scanners will reboot several times ndash DO NOT TOUCH DURING
THIS TIME
bull Ignore the ldquoCALIBRATIONrdquo screen DO NOT CALIBRATE THESCANNERS
4 Scanners will eventually boot up to the following screen
5 If scanner remains at ldquoThe Baby Registryrdquo screen (screen shown above)for 5 minutes the gun is ready to be tested If this screen disappears
and reads ldquoWarm Boot DO NOT TOUCHrdquo move onto page 186 Store manager or store associate will need to test the scanners7 Testing procedures are on pages 20 thru 23
8 While scanners are being tested please prepare the new scanners amp cradles for install
9 Reminder Do not remove the existing Batch Phaser until (4) new
scanners have been tested
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 18
THESE STEPS WILL ONLY BE NECESSARY IF THE GUN PULLS NEW SOFTWARE TRU IS
IMPLEMENTING IF GUN STAYS ON THE BABY REGISTRY SCREEN ON PAGE 17 THE STEPSON PAGES 18 AND 19 ARE NOT REQUIRED
1 If scanner starts to download new software scanner screen will display a
ldquoWARM BOOTrdquo DO NOT TOUCH message in red
2 Leave scanner in cradle for the download process3 Download process will take approximately 12-15 minutes to complete
4 When download is complete scanner will boot up to the screen shown below
5 If scanner boots up to the above screen double tap on the lsquoRegistryrsquo icon (using a stylus fromthe MC3090 RF guns)
6 Scanner will boot to a lsquoWelcomersquo screen
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2029
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2129
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2229
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2329
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2429
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2529
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1529
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 15
Installing MC170 Scanners
Charging contacts on
MC17
Cradle charging contacts
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 16
Charging Light on Cradle
When the MC17 scanner is placed into the charging cradle a red light will come on to indicate
that the unit is charging The light is located on the cradle behind the MC17 scanner The lightwill turn green when the MC17 scanner has reached full charge
ltgt This light is located on the cradle behind the MC17 scanner It is very hard to
see and must be viewed from a side angle
RED charging light (side view)Scanner is charging
MC17 scanner in cradle
GREEN charged light (side view)
Scanner is fully charged
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 17
Configuring MC17 Scanner Guns
1 Place MC17 scanners in cradle2 Scanners are to remain in cradle for approximately 5 minutes for scanners to power lsquoONrsquo
3 Once scanners power lsquoONrsquo scanners are to remain in cradle for an
additional 5 minutesbull Scanners will reboot several times ndash DO NOT TOUCH DURING
THIS TIME
bull Ignore the ldquoCALIBRATIONrdquo screen DO NOT CALIBRATE THESCANNERS
4 Scanners will eventually boot up to the following screen
5 If scanner remains at ldquoThe Baby Registryrdquo screen (screen shown above)for 5 minutes the gun is ready to be tested If this screen disappears
and reads ldquoWarm Boot DO NOT TOUCHrdquo move onto page 186 Store manager or store associate will need to test the scanners7 Testing procedures are on pages 20 thru 23
8 While scanners are being tested please prepare the new scanners amp cradles for install
9 Reminder Do not remove the existing Batch Phaser until (4) new
scanners have been tested
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 18
THESE STEPS WILL ONLY BE NECESSARY IF THE GUN PULLS NEW SOFTWARE TRU IS
IMPLEMENTING IF GUN STAYS ON THE BABY REGISTRY SCREEN ON PAGE 17 THE STEPSON PAGES 18 AND 19 ARE NOT REQUIRED
1 If scanner starts to download new software scanner screen will display a
ldquoWARM BOOTrdquo DO NOT TOUCH message in red
2 Leave scanner in cradle for the download process3 Download process will take approximately 12-15 minutes to complete
4 When download is complete scanner will boot up to the screen shown below
5 If scanner boots up to the above screen double tap on the lsquoRegistryrsquo icon (using a stylus fromthe MC3090 RF guns)
6 Scanner will boot to a lsquoWelcomersquo screen
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2029
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2129
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2229
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2329
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2429
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2529
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 16
Charging Light on Cradle
When the MC17 scanner is placed into the charging cradle a red light will come on to indicate
that the unit is charging The light is located on the cradle behind the MC17 scanner The lightwill turn green when the MC17 scanner has reached full charge
ltgt This light is located on the cradle behind the MC17 scanner It is very hard to
see and must be viewed from a side angle
RED charging light (side view)Scanner is charging
MC17 scanner in cradle
GREEN charged light (side view)
Scanner is fully charged
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 17
Configuring MC17 Scanner Guns
1 Place MC17 scanners in cradle2 Scanners are to remain in cradle for approximately 5 minutes for scanners to power lsquoONrsquo
3 Once scanners power lsquoONrsquo scanners are to remain in cradle for an
additional 5 minutesbull Scanners will reboot several times ndash DO NOT TOUCH DURING
THIS TIME
bull Ignore the ldquoCALIBRATIONrdquo screen DO NOT CALIBRATE THESCANNERS
4 Scanners will eventually boot up to the following screen
5 If scanner remains at ldquoThe Baby Registryrdquo screen (screen shown above)for 5 minutes the gun is ready to be tested If this screen disappears
and reads ldquoWarm Boot DO NOT TOUCHrdquo move onto page 186 Store manager or store associate will need to test the scanners7 Testing procedures are on pages 20 thru 23
8 While scanners are being tested please prepare the new scanners amp cradles for install
9 Reminder Do not remove the existing Batch Phaser until (4) new
scanners have been tested
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 18
THESE STEPS WILL ONLY BE NECESSARY IF THE GUN PULLS NEW SOFTWARE TRU IS
IMPLEMENTING IF GUN STAYS ON THE BABY REGISTRY SCREEN ON PAGE 17 THE STEPSON PAGES 18 AND 19 ARE NOT REQUIRED
1 If scanner starts to download new software scanner screen will display a
ldquoWARM BOOTrdquo DO NOT TOUCH message in red
2 Leave scanner in cradle for the download process3 Download process will take approximately 12-15 minutes to complete
4 When download is complete scanner will boot up to the screen shown below
5 If scanner boots up to the above screen double tap on the lsquoRegistryrsquo icon (using a stylus fromthe MC3090 RF guns)
6 Scanner will boot to a lsquoWelcomersquo screen
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2029
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2129
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2229
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2329
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2429
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2529
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 17
Configuring MC17 Scanner Guns
1 Place MC17 scanners in cradle2 Scanners are to remain in cradle for approximately 5 minutes for scanners to power lsquoONrsquo
3 Once scanners power lsquoONrsquo scanners are to remain in cradle for an
additional 5 minutesbull Scanners will reboot several times ndash DO NOT TOUCH DURING
THIS TIME
bull Ignore the ldquoCALIBRATIONrdquo screen DO NOT CALIBRATE THESCANNERS
4 Scanners will eventually boot up to the following screen
5 If scanner remains at ldquoThe Baby Registryrdquo screen (screen shown above)for 5 minutes the gun is ready to be tested If this screen disappears
and reads ldquoWarm Boot DO NOT TOUCHrdquo move onto page 186 Store manager or store associate will need to test the scanners7 Testing procedures are on pages 20 thru 23
8 While scanners are being tested please prepare the new scanners amp cradles for install
9 Reminder Do not remove the existing Batch Phaser until (4) new
scanners have been tested
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 18
THESE STEPS WILL ONLY BE NECESSARY IF THE GUN PULLS NEW SOFTWARE TRU IS
IMPLEMENTING IF GUN STAYS ON THE BABY REGISTRY SCREEN ON PAGE 17 THE STEPSON PAGES 18 AND 19 ARE NOT REQUIRED
1 If scanner starts to download new software scanner screen will display a
ldquoWARM BOOTrdquo DO NOT TOUCH message in red
2 Leave scanner in cradle for the download process3 Download process will take approximately 12-15 minutes to complete
4 When download is complete scanner will boot up to the screen shown below
5 If scanner boots up to the above screen double tap on the lsquoRegistryrsquo icon (using a stylus fromthe MC3090 RF guns)
6 Scanner will boot to a lsquoWelcomersquo screen
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2029
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2129
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2229
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2329
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2429
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2529
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 18
THESE STEPS WILL ONLY BE NECESSARY IF THE GUN PULLS NEW SOFTWARE TRU IS
IMPLEMENTING IF GUN STAYS ON THE BABY REGISTRY SCREEN ON PAGE 17 THE STEPSON PAGES 18 AND 19 ARE NOT REQUIRED
1 If scanner starts to download new software scanner screen will display a
ldquoWARM BOOTrdquo DO NOT TOUCH message in red
2 Leave scanner in cradle for the download process3 Download process will take approximately 12-15 minutes to complete
4 When download is complete scanner will boot up to the screen shown below
5 If scanner boots up to the above screen double tap on the lsquoRegistryrsquo icon (using a stylus fromthe MC3090 RF guns)
6 Scanner will boot to a lsquoWelcomersquo screen
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2029
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2129
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2229
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2329
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2429
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2529
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 1929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 19
7 Scanner is ready for testing
8 Follow testing procedures on pages 20 and then move onto 24 25 and 269 Store Manager or Store Associate is required to test at least (4) scanners before disconnecting
remaining existing Batch Phaser scanners
IMPORTANT
If there are any error messages please contact TRU Project Team 508-635-2100
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2029
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2129
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2229
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2329
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2429
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2529
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2029
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 20
Store Manager or Associate Testing Procedures
Testing of MC17 scanners must be performed by store personnel
bull Testing of 1st Scannerbull Create a New Registry (lsquoTestrsquo Registry)
o Only Create (1) lsquoTestrsquo Registry For Testing Of All Scanners
o Test registry must first be added to the registry database
o Once information has been entered print Baby Registry to obtain Registry
Number
o Proceed to pages 20-25 for detail testing procedures
bull Testing of Remaining Scanners
bull Updating the Existing Test Registry
o Use the same lsquoTestrsquo registry that was created to test the 1st scanner to test
the remaining scannerso Scan the same lsquoRegistry Bar Codersquo
o Proceed to pages 20-25 for detail testing procedures
For Information Regarding the Functionality of the MC17 Scanners
Please Obtain the MC17 Registry Scanner Guide from the Homepage
TRUBRU Homepage DepartmentsApplication SupportRegistry WishListMC17 Registry Scanner Guide
For Additional Procedural Questions Store Will Need to E-mail (Outlook)Store Systems
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2129
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2229
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2329
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2429
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2529
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2129
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 21
1 Click the lsquoStartrsquo button
2 Click New
3 Scan the registry bar code in the upper right corner of the guestrsquos registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2229
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2329
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2429
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2529
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2229
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 22
SCANREGISTRY
BARCODE
DO NOT CLICK THE ldquoUPDATErdquo BUTTON
This will display an error message once a registry bar code isscanned
ALWAYS CLICK ldquoNEWrdquo
Even when updating an existing registry
Error received if the
lsquoUpdatersquo button was
selected
DO NOT SELECTldquoUPDATErdquo
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2329
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2429
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2529
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2329
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 23
4 After scanning the registry bar code
5 Please scan at least 3 items6 After scanning all items registry is ready to be finalized
7 Finalize Registry Re-scan registry bar code that was used to create the scan session8 After re-scanning the registry scanner will display lsquoSaving Sessionrsquo message (same as lsquoUploading Filersquo)
9 Log onto the PC to confirm registry was updated
10 Updating an Existing Registry1 The same process as creating a new registry file
2 Locate the registry file on PC and print existing registry
3 Remove MC17 scanner from cradle4 Press ltStartgt and then ltNewgt on the MC17 scanner5 Scan registry bar code
6 Give scanner to customer to scan items
7 When finish scanning all items re-scan registry bar code to finalize registry8 Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2429
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2529
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2429
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 24
983089983086 Create a New Registry amp print registry (follow instructions on page 19)
983090983086 Remove scanner from cradle amp scan registry barcode to begin the registry session
983091983086 Scan at least (3) items to add the Registry list
bull NOTE This is the point where the scanner is given to the customer to scan items to be
added to registry
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2529
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2529
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 25
983092983086 When items are all scanned the customer return the scanner back to Registry Desk to finalize the
registry (Closing the Session)
983093983086 Closing the session
bull Press the ldquoDONErdquo button in the lower right corner
983094983086 Once DONE is selected you will be prompted to end the session
983095983086 After selecting lsquoYESrsquo (pressing only once) there may be a 5 second delay in between screen
changes
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2629
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 26
983096983086 Press lsquoOKrsquo to add the items to registry
983097983086 Log onto the PC retrieve the registry and confirm all items were added to the registry
983089983088983086 Updating an Existing Registrybull Locate existing registry file on PC and print existing registry
bull Remove MC17 scanner from cradle
bull Scan registry bar code
bull Scan at least 3 itemsbull Press ldquoDONErdquo (located at bottom right corner of screen)
bull Scanner will ask ldquoAre you sure you want to end sessionrdquo select ldquoYESrdquobull Press ldquoOKrdquo to add items to existing registry
bull Log onto PC and confirm existing registry was updated
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2729
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 27
Packing Old Equipment
bull Box any damaged or defective equipment mark new equipment ldquoOBFrdquo (out of
box failure) amp place item in the box along with the old equipment being returned
bull Please ensure the following items are removed and boxed
o
All existing Batch Phaser scannerso All existing Batch Phaser cradles
o Power supplies and power cables
o Patch cables
o (2) adaptors from the back of each PC (D9 amp MCL Link adaptor)
bull Reusing the box that the new equipment was shipped in to box the old
equipment and any defective new equipment (scanner or cradle)
bull A return shipping label was included with the new equipment
bull Ensure that all old equipment are securely placed inside box amp place returnshipping label on box
bull Give box to manager or store personnel for shipping
bull If there are any questions please contact Tech Support 508-635-2100
Existing Batch Phaser Scanners amp Related Peripherals will need to be boxed and returned
D9 adaptor
MCL Link
25 Pins adaptor
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2829
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Page | 28
Packing Old Equipment (continue)
Existing Batch Phaser Equipment boxed with FedEx Return LabelRe-using packing materials to pack existing Batch Phaser Equipment
Need to ensure that the old equipment is secure inside box (minimum movement inside box)Place defective or damaged new equipment on top of the old equipment
DELIVERABLES REQUIRED
1 picture of equipment returning to TRU right before box is closed as insurance all equipment
was boxed up as best as possible
2 picture of the left side of cash wrap showing newly installed guns3 picture of the right side of cash wrap showing new installed guns
4 Complete the Checkout Sheet and email pics and checkout to spetruzzispencertechcom
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
7172019 MC17 Install Manual 06-13-11
httpslidepdfcomreaderfullmc17-install-manual-06-13-11 2929
983117983107983089983095 983123983139983137983150983150983141983154 983113983150983155983156983137983148983148 983117983137983150983157983137983148
Troubleshooting
IF ASKED TO DO EITHER OF THE FOLLOWING INFO BELOW ON HOW TO COMPLETE
WARM BOOTA warm boot restarts the mobile computer by closing all running programs
bull Press and hold the Up Arrow key and the Down Arrow key for 10 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Hold Scan key for 3 seconds and then release the Scan key
bull Scanner will reboot
COLD BOOT
A cold boot restarts the mobile computer and erases all stored records and entries that are notsaved in flash memory Never perform a cold boot unless a warm boot does not solve the
problembull Prior to cold booting a scanner store associate will need to
o Log onto SSO (Single Sign On) WebAdmin select Cold Boot Gun click lsquoGorsquo
o Wait for the lsquoYou have 30 or 60 minutes to cold boot gunrsquo message
o Once that message appears on screen start cold booting scanner
bull Press and hold the Up Arrow key and the Down Arrow key for 15 seconds
bull Continue pressing amp holding the Up and Down Arrow keys
bull Now press the Scan key Release the Up Arrow and Down Arrow keys
bull Continue pressing the Scan key until the unit powers lsquoOffrdquo (screen goes blank)
bull Release the Scan key and scanner will reboot
IF PACKING LABEL CANNOT BE FOUND HAVE MGR PROVIDE NEW FEDEX
AIRBILL AND FILL IN WITH THE FOLLOWING INFO PASS IN THIS TRACKING TO STEVE P
Ship to
Toys R Us ndash Unit 307
10 New Maple Avenue
Pine Brook NJ 07058
ATTN Brian LoguePhone 973-227-2630
FEDEX Staging Account 448325261
