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MCCVLC – The New Initiative MCCVLC Advisory Council Meeting October 4, 2013
MCCVLC – The New Initiative
MCCVLC Advisory Council MeetingOctober 4, 2013
MCCVLC Mission Statement
“To connect the teaching and student support capacity of participating Michigan
community colleges so that learners and clients can access affordable, high-quality
learning opportunities whenever and wherever desired.”
The MCCVLC Next Generation Task Force:
The MCCVLC Next Generation Task Force Charge:• To determine the type and extent of currently provided
services of the MCCVLC.• To investigate the need for improvement in current
services and expansion of services.• To recommend the best methods for expanding and
improving services of the MCCVLC.• Define outcomes that provide substantive value for
students and member institutions.
The MCCVLC Next Generation Task Force:
Assumptions revealed:• The current model is built for institutions and not for students
– the process is very fragmented in the students’ mind,• Students view the MCCVLC as the last option to getting a
course,• There is increased competition in the market place,• Data shows an unmet need, • Institutions are not incentivized to grow their online offerings,
and• The name itself, Michigan Community College Virtual Learning
Collaborative, is obscure and students do not know what it means.
On the horizon…MCCVLC Next Generation Task Force Outcomes
• Quality – Student focused• Collaboration – Resource maximization
strategy• Market Share – Shift from courses to
credentials of value and address the unmet/untapped potential
On the horizon…New name – Michigan Colleges Online
• Micollegesonline.org• Michigancollegesonline.org• Michigancollegesonline.com
Funding for the Initiative:• $1.1 million from State budget• $100,000 from MCCA Reserves
On the horizon…Governance
• MCCA Board of Directors• MCO Governing Board
• MCO Advisory/Operating Committee• Stakeholder Groups
• Chief Academic Officers• Business Officers• Student Services Administrators• Registrars/Enrollment Administrators• Librarians• Financial Aid Administrators
On the horizon…MCO Pilot Project Outcomes• Course Aggregator (MCO Course Extraction and Integration Tool) • Improved Infrastructure • Improved Analytics • Digital Credential Pathway Tool• Course/Object Repository• Collaborative Help Desk • Improved Financial Aid Process • Collaborative Early Alert System • Marketing • Improve ROI for Institutions• Human Resource Requirements• Certified Online Courses & Faculty• Rebranding • Improved Horizontal & Vertical Articulation • Professional Development
On the horizon…
Stakeholder Input
What we need from you – • Clarify the needs• Identify the requirements
Your input will help us determine what we build, buy and/or partner with to accomplish the goals.
Can We Build a Better User Experience that influences Outcomes ?
Knowing how to navigate the various systems for enrolling in classes can be complex. Is Knowing “What to do Next” a Barrier?
Can we streamline processes for “the” core Activities ? 1. User Experience Integration (Mobile, Smart Tools, Collaboration) 2. SIS System Integration (Data Exchange and Analytics)3. An Agile Systems that can change with Market demands (Mobile, Online Courses, etc.)
Select the Right Career and Major
Funding CollegeEnrolling In Classes
Executing Progressing
Strengthening Student Success Select the Right Career & Path
(Vision & Strategy)Select a Career Select a Major Develop Edu Plan
Understand Your Wiring
(Awareness)Learning Style Personality Profile Online Skills
Enroll in Classes (Execution) Finding the Right Class Tuition
Attend and Complete Classes (Execution) Term Plan Feedback Mentorship
Progression Start the Next Term Complete Degree Find a Job
Answer What’s Next at Each Level
Build Completeness Into each Level
Source: Business Insider, Inc. February 27, 2013
Mobile Use Cases
Nexus of Converging Forces: Social, Mobile, Cloud and Information
Source: Gartner (June 2012)
Design Considerations for Next-Gen System
• Mobile First• HTML 5 Modern App• UX
• Don’t Make Me Think • Integrated Experience• FLOW
• Data Analytics • Collaborative – Social Tools • Assessment Tools • Organization Tools
• Schedule• Dashboards• Contextual Tools
On the horizon…
Course Aggregator – Software that will identify equivalent course sections that meet the requirements for multiple colleges and curricula, enable students to view real time course availability. The tool will integrate with the colleges’ registration system for course availability.
Course Aggregator • Review Legacy Interfaces• Real-Time Integration Widget• College Managed Course Inventory Control
• Manages what “online courses” are shared with other colleges in Michigan
• Manages what MCO courses students can selected within the registration process of their college SiS system
• Online Course Request • Analytics
• Selector Analytics Data Collector • Trend Student Activity • Dashboard
Legacy Course Finder
Legacy Degree Planner
Integration Within Existing Registration System
On the horizon…Improved Infrastructure – New robust registration system, that allows for automatic enrollments into desired courses through the MCO website.
Existing SIS Course Selector
MCO Selector and Pathway Tools
View Courses
MCO Inventory Viewer Local College
Inventory Rules
Degree PlanPathways Portal
Advising
MCO Shared Course Inventory Model
Existing College Web Site
MCO Widget Injection Library
MCO Reserved Inventory
Enrollment Admin DashBoard
SIS CoursesRegister For MCO
Classes
Instructor Rules
On the horizon…
Course & Program Analytics – Data warehouse that supports analytics to inform college strategic planning. Potential data reports could include enrollment requests/completions, top courses enrolled and website analytics.
New Course Finder Tool
• Links to the Pathway to Credentials EDU Plan • Plan (Advisor Notes)• Calendar
• Your Plan is the your filtering Tool to find Classes• Scheduled Viewer Populates with Selected
courses• Integration with Major SIS Web Platforms
On the horizon…
Digital Credential Pathway Tool - A career planning tool that enables a student to develop a personalized map for an academic path, skills path and experience path.
Demo Link: http://mcopoc.elasticbeanstalk.com/student/overview
New Course Finder
Pathway to CredentialsSelecting the Right ClassesStudent Success should start with selecting the Right Career
and Major...and continues with picking the right course for each term (time opportunity)
Student Dashboard ? • We have Dashboard for Internal Stakeholders, why not a
dashboard for students• Measure what you Expect • What gets measured gets attention
Can Specificity Improve Student Success?
• What’s Next• Time Management• Prioritization • Schedule • A Better Understanding of Self (Awareness)
• Learning Style Assessment • Activity Monitoring (Attendance, Grades, Instructor
Nodes)
Student Dashboard Mobile View & Desktop View
The What’s Next DashboardWill this Move the Needle ?
Can we build a system that answers “What’s Next” within the following contexts? Selecting a Career (program / major) Enroll in classes (Starting a Term) Complete classwork Starting the Next Term
On the horizon…
Collaborative Early Alert System – A student relationship management system that supports the student engagement lifecycle. Develop a faculty dashboard that provides analytics and alerting tools to help shape student behavior.
On the horizon…
Course & Object Repository – A Michigan-based learning object repository that supports instructional design processes through the discovery and integration of open-source content. Supports content scaffolding, peer discovery and collaboration and workspace sharing.
On the horizon…
Collaborative Help Desk – A help desk that supports student inquiries by utilizing a shared service model.
Clarify core instructional supports needs. Is the adoption of Technology in HE shifting the support model?
Determine options for a service model Costing Saving within an aggregated model Helpdesk Ticketing System Proxy Password reset solution Common support repository for core systems Metrics
Ronda EdwardsExecutive Director – MCCVLC
Randall MeltonChief Technology Officer
