The Connected Mob:THE ECONOMIC DIMENSION OF THE CONNECTED MOB

1Chris Rauchle (Snum 41958209) 4th year PhD Student (2010 – 2017)Supervisor Steve Cassidy

The story so far Working with Change Management Model on

Four dimensions of Indigenous community:

1. Social,

2. Cultural,

3. Economic

4. Technology

and how they are influenced by Social Media and Information/Communication Technology

19/06/2014 2 of 16

What I have done since MCDC 2013

Paper with M/C Journal on Indigenous Persona

Based around the sorts of permissions required of online personas: secret, sacred, family, locale, time based, gendered and knowledgeable

Ethics approval – refining the case

Consulted with individuals in the Indigenous community

Thesis

Literature Review Ethics

Survey Analysis

Quantitative analysis

Quantitative

Papers

Technology

Economics – Health

Economics –Comms

Social systems

Cultural systems

19/06/2014 3 of 16

Papers currently being written

Economics

Importance stated last year comparing Australian Indigenous communities with other Indigenous communities

Health Economics

As we will see, it is an area where great benefits both social and economic can be gained

Technology

Changes in the Communications platform and what it means to the Indigenous Community

19/06/2014 4 of 16

Economic - Financial Deserts

Lack of access to ATMs

Lack of access to Bank Branches

‘Book Down’ financing – shops holding cheques and now ATM cards

ATM/EFTPOS fees

19/06/2014 5 of 16

Food Deserts Prevalence of Health issues around food: diabetes, heart disease

Access to fresh food

Access to food choices information

Supermarkets (The Men Who Made Us Fat)

Confusion around healthy food

Effect of the Economic Stimulus

Indigenous solution: food coops, owned and operated stores

19/06/2014 6 of 16

Social Deserts Jobs/Education remove people from families/local area

Health – needing treatment for complex medical conditions such as diabetes or heart conditions disconnects people from family unit

Incarceration removes breadwinners (indigenous people) - disconnects them from social unit

A 2003 study demonstrates the extent of contact Indigenous peoples have with criminal justice processes in New South Wales. Between 1997 and 2001, a total of 25,000 Indigenous peoples appeared in a NSW Court charged with a criminal offence. This constitutes 28.6% of the total NSW Indigenous population. In the year 2001 alone, nearly one in five Indigenous males in NSW appeared in Court charged with a criminal offence. For Indigenous males aged 20-24 years, this rate increased to over 40%.7.1

Indigenous women are also 23 times more likely to be imprisoned than non-Indigenous women while Indigenous men are 16 times more likely to be imprisoned than non-Indigenous men.7.2

19/06/2014 7 of 16

Technology - Communications Deserts

Lack of access to ADSL

Lack of access to NBN

Lack of access to Mobile

Lack of access to Satellite

19/06/2014 8 of 16

Technology - Communications Deserts

NSW Vic Qld SA WA Tas NT ACT05

101520253035 31.5

6.9

28.4

5.5

12.7

3.6

10.4

0.9

Population %14.1

19/06/2014 9 of 16

Social - Value of online reputation

Damage to reputation can cripple businesses

Having a good brand can bring more work

Reputations can be ruined or improved online much faster and more conveniently than by sending out newsletters or speaking in public

Business connections

Family support

19/06/2014 10 of 16

Cultural - Demographic transition

Significant population of young people coming through

Fertility remaining high

Slight decrease in mortality

This transition are high social media (under 35 years old) users for the next 20 years

19/06/2014 11 of 16

Size of Market ~945K people by 202110.1 (almost 20 years faster than 1996 projection)

High Cost to serve – valuable to service providers, bureaucrats 10.2

IT used as a panacea

Lack of access to IT increases costs/reduces claims

Community organisation needed to prevent regulatory capture

19/06/2014 12 of 16

Market – mobile commerce and Indigenous people

App economy – where are the Indigenous Computer Scientists

App economy – American experience

Online music – radio podcasts iTunes

Online video - indigitube

Health – community health

Better food choices - coops

19/06/2014 13 of 16

Market – other options As non-Indigenous Australians move to the coast, Indigenous Australians are in a prime postion to benefit from:

Mining income

Rural resource income

Tourism Income

Health and housing

Services to Indigenous people

19/06/2014 14 of 16

Online currencies – internet banking

Mobile banking – now 40% in USA15.1 of all online banking

Further stresses the branch network profitability putting strain on service provision for low balance customers

Online and cardless banking reduces ‘book down’ issues with fees and charges

Use of online cash systems such as mpesa, Wizzit, smart money, Digicel money, micash allow people to sidestep banks – even using 2G phones

GSMA association says there are over 163 mobile payment products – In developing economies, up to 73% of the population banks with mobiles

17 million in Kenya, 5 million in Tanzania, 4 million in the Phillipines in use in Fiji and Samoa

Reserve Bank has given banks until 2016 to implement a real time payment platform to allow instant inter-bank transfers15.2

19/06/2014 15 of 16

Plan for the next year Establish Indigenous Consultant panel

Ethics clearance

Surveys

Papers – economic, social and cultural/health

Chris RauchleChief Researcher

Chris LawrenceResearcher

Daniel FeatherstoneGM

Dennis FoleyLecturer

Kevin WarrenAnnouncer

Leslie Nelson

Director, Indigenous Banking WA

Naomi MayersCEO

Peter RadollLecturer

Sandra EadesProfessor

Steve Cassidy

Associate Professor

19/06/2014 16 of 16

17

Questions?

19/06/2014

18

References 2.1 http://www.abc.net.au/news/2012-05-25/remote-aboriginal-atm-fees-to-be-abolished/4033108

2.2Remote ATMs charge $10/withdrawal, http://youtu.be/Do0C6p6DTIM ABC news on YouTube

7.1 https://www.humanrights.gov.au/publications/statistical-overview-aboriginal-and-torres-strait-islander-peoples-australia-social#fn132

7.2 Steering Committee for the Review of Government Service Provision, Overcoming Indigenous Disadvantage: Key Indicators 2007, Productivity Commission (2007) p 129.

10.1 ABS – Estimates and Projections of Aboriginal and Torres Strait Islander Population http://www.ausstats.abs.gov.au/ausstats/subscriber.nsf/0/375E740A54DFB6AFCA257CC900143F09/$File/32380.pdf

10.2 Indigenous Expenditure report http://www.pc.gov.au/__data/assets/pdf_file/0010/119296/ier-2012-overview.pdf

14.1 http: //www.abs.gov.au/ausstats/abs@.nsf/Latestproducts/2076.0Main%20Features1102011?opendocument&tabname=Summary&prodno=2076.0&issue=2011&num=&view=

15.1 http://www.federalreserve.gov/econresdata/consumers-and-mobile-financial-services-report-201303.pdf

15.2 http://www.itbdigital.com/opinion/2013/09/05/tech-giants-make-move-on-australias-payments-industry/

19/06/2014