MCO Enrollment Administrator Training

MCO Enrollment Administrator Training

Administrative Dashboard Overview

User Management/College Management

User Roles

College Message Template

MCO Enrollment – Student View

MCO Enrollment – Administrator Workflow Views

Next Steps

https://www.mcoadmin.org

Setup Users

Four User Roles MCO Admin Financial Aid View Only Content Only

You can now have more than one MCO Admin.

College Contacts

Department Contacts

(New)

Add Users First

Setup Users and Assign

Roles

Custom College Message

Student email Account Confirmation

Student Registration Request Successful email

Workflow Introduction Seq Workflow Description Notes1 Course Availability Sent to provider call to verify

inventory availability for course request.

This workflow will not be generated if inventory automation is available and the college provides the MCO with reserved seats.

2 Home College Residency Validation Request

Sent to Home College to verify Residency.

3 Academic Standing Check Request Sent to Degree Granting College to document the academic standing.

4 Financial Add Check Request Sent to Degree Granting College when a student self identifies that they have financial aid.

5 Student Registration Request Sent to Provider College after Seq (1, 2 and 3) are completed. This Workflow is used to confirm or deny a registration.

6. Drop Request Used to confirm a drop request for a given registration.

7 (Many more to cover in later session)

Workflow email – Course Availability Check

MCO Admin Workflow email – Academic Standing

MCO Admin email – Confirm Registration

Rosters

HELP!

Upcoming

Export to Spreadsheet for most grid views in the system

Embedded Support Request and additional help content

Additional Reports

Workflow Tuning

MCO Enrollment Administrator Training