Date post: | 06-May-2015 |
Category: |
Business |
Upload: | john-spence |
View: | 429 times |
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How to TurnIdeas to Action
Execution Excellence
10 – 15 %
Vision+
Values
Strategy
Commitment
Alignment
Systems Communication
Support
Adjust /Innovate
Reward /Punish
Where are we going + how will we behave on the way?
FocusDifferentiation“No”
Stakeholders + guiding collation
Vision + ValuesStrategyPlansGoals / ObjectivesTactics / Actions
Procedures / ProtocolsRepeatable ProcessClear / consistent / relentless
Training +time / money /
supplies / people
Measure / TrackCommunicate
Transparency Renewal
Praise + Celebration and
Eliminate Mediocrity
9 Steps forEnsuring
Effective Execution
Obstacles to Execution
1. There is a real void of clear, direct and understandable communication. This results in people doing what they want to do, not what they need to do and breeds a climate of not caring about the members or their colleagues.
2. Dysfunctional behavior is accepted or ignored and worse yet, colleagues, management reward it.
3. There is no definition of what is acceptable and what is unacceptable.
4. Management does not promote and confirm that accountability is a key principle within their Credit Union.
5. Good people may leave because of frustration that their managers are ignoring the issue and are not proactive in seeking and implementing a solution to change the environment.
Accountability • 100% Clarity + Authority
• 100% Agreement
• Track & Post
• Coach, Mentor, Train, Support
• Reward / Punishment
Clear Direction
No
Yes
Explain the Task
Agreement
Gain Agreement
Skills
Yes
No
Training
Resources
Yes
No
Get them theResources
Authority
Yes
No
Empower Them
Motivated
Yes
No
Coach Them
PerformanceImprovement
Yes
No
Clarity
Drone Scapegoat
OwnershipMentality
LooseCannon
HIGH
LOW
LOW HIGH
Auth
ority
Accountability
Empowerment
The Four Pieces of Paper…
Agreement
Keep a Compelling Scoreboard• It has to be simple• It has to be visible to the team• The has to show all key metrics• it has to tell you immediately if
you are winning or losing!!
Tracking
Create a culture of catching people doing things RIGHT!
•What is a key project or initiative that you are NOT getting the level of disciplined execution you require?
Workshop
TQM 5 “WHY” TOOL
What would have to happen for you to
execute on it superbly?
THANK YOUIf you have any questions at all please do not hesitate to send a note or call.
My email address is: [email protected]
PLEASE connect with me on LinkedIn
Also, you might find value in the ideas I share in my blog. You can sign up for it at:www.blog.johnspence.com
Lastly, these slides have already been uploaded to:
www.slideshare.net/johnspence