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Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

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Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements Damian Trilling University of Amsterdam Department of Communication Science Amsterdam School of Communication Research [email protected] ECREA ECC Conference, Prague, 10-11-2016
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Page 1: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Media diets in an age of apps and social media:Dealing with a third layer of repertoire elements

Damian Trilling

University of AmsterdamDepartment of Communication Science

Amsterdam School of Communication [email protected]

ECREA ECC Conference, Prague, 10-11-2016

Page 2: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions

Page 3: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Common assumptions

We do as if these assumptions would still hold . . .(have they ever?)

“People use a fixed set of newsoutlets”

“People can name these outlets”“People use these outlets with aconstant frequency”“The content of the outlets isstatic”

A third layer of repertoire elements Damian Trilling

Page 4: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Common assumptions

We do as if these assumptions would still hold . . .(have they ever?)

“People use a fixed set of newsoutlets”

“People can name these outlets”

“People use these outlets with aconstant frequency”“The content of the outlets isstatic”

A third layer of repertoire elements Damian Trilling

Page 5: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Common assumptions

We do as if these assumptions would still hold . . .(have they ever?)

“People use a fixed set of newsoutlets”“People can name these outlets”

“People use these outlets with aconstant frequency”

“The content of the outlets isstatic”

A third layer of repertoire elements Damian Trilling

Page 6: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Common assumptions

We do as if these assumptions would still hold . . .(have they ever?)

“People use a fixed set of newsoutlets”“People can name these outlets”“People use these outlets with aconstant frequency”

“The content of the outlets isstatic”

A third layer of repertoire elements Damian Trilling

Page 7: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Common assumptions

We do as if these assumptions would still hold . . .(have they ever?)

“Outlets are a meaningful categoryto categorize distinct content”

“Content produced by one outlet isdelivered via one channel”

A third layer of repertoire elements Damian Trilling

Page 8: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Common assumptions

We do as if these assumptions would still hold . . .(have they ever?)

“Outlets are a meaningful categoryto categorize distinct content”

“Content produced by one outlet isdelivered via one channel”

A third layer of repertoire elements Damian Trilling

Page 9: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

. . . and why they are wrong

But they are wrong.

• News providers spread their content via different channels:website, apps, social media, . . .

• Large share (typically 33%–50%) of website traffic comes vialinks on social media

• tailored, personalized, targeted content

A third layer of repertoire elements Damian Trilling

Page 10: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

. . . and why they are wrong

Some numbers

Out of 10 online news items read,. . .

• 3.9 are read by visiting the web site• 2.1 via an app• 0.3 via a news aggregator• 1.6 via a Facebook-link• 0.2 via a Twitter-link• 1.0 via a link somewhere else

(source: own survey data)

A third layer of repertoire elements Damian Trilling

Page 11: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Toward new theories of news flows

Page 12: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Unbundling

Toward new theories of news flows

Transmission of societally relevant information

• before: few distinct channels, largely the same for everyone• now: also social network sites, personalized media, . . .• complicating factor: citizens influence the news diffusionprocess by sharing articles (feedback loops)

⇒ news products get unbundled

A third layer of repertoire elements Damian Trilling

Page 13: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Unbundling

Toward new theories of news flows

Transmission of societally relevant information

• before: few distinct channels, largely the same for everyone• now: also social network sites, personalized media, . . .• complicating factor: citizens influence the news diffusionprocess by sharing articles (feedback loops)

⇒ news products get unbundled

A third layer of repertoire elements Damian Trilling

Page 14: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Unbundling

Unbundling of news

• single news item instead of collection of items bundled in, e.g.a newspaper

examples

• aggregators (Google News)• pay-per-article (Blendle)

A third layer of repertoire elements Damian Trilling

Page 15: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Unbundling

Unbundling of news

• single news item instead of collection of items bundled in, e.g.a newspaper

examples

• aggregators (Google News)• pay-per-article (Blendle)

A third layer of repertoire elements Damian Trilling

Page 16: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements
Page 17: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Unbundling

Thorson & Wells: Curated news flows

curation is“the production, selection, filtering, annotation, or framing ofcontent. Unlike the mass media era, in which communication couldbe conceptualized as largely controlled by political elites and mediaactors, in the digital information environment processes of curationare also undertaken by actors such as friends and social contacts,computer algorithms, and individual media users themselves.”

Thorson, K., & Wells, C. (2016). Curated flows: A framework for mapping media exposure in the digitalage. Communication Theory, 26, 309–328. doi:10.1111/comt.12087

A third layer of repertoire elements Damian Trilling

Page 18: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

News exposure as network of users and news items

Page 19: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

is (

near

ly)

iden

tica

l

News item 5

News item 4

News item 3

News item 2

topic = economy

source = ANP

date = 06-12-2015

frames = [human interest, conflict]

reads

reads

A

B

C

reads

reads

... ... ...

medium = nu.nl

medium = nrc.nl

age = 59

gender = M

age = 27

gender =F

News item 1 age = 59

gender = M

... ... ...readsis (nearly) identical

Page 20: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Repertoires?

Consequences for repertoire research

Relevant components of media repertoires

media types, genres, topics, concrete products/brands, socialcontextsHasebrink, U., & Domeyer, H. (2012). Media repertoires as patterns of behaviour and as meaningfulpractices: A multimethod approach to media use in converging media environments. Participations, 9(2), 757–779.

Let’s systematize that!

A third layer of repertoire elements Damian Trilling

Page 21: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Repertoires?

Consequences for repertoire research

Relevant components of media repertoires

media types, genres, topics, concrete products/brands, socialcontextsHasebrink, U., & Domeyer, H. (2012). Media repertoires as patterns of behaviour and as meaningfulpractices: A multimethod approach to media use in converging media environments. Participations, 9(2), 757–779.

Let’s systematize that!

A third layer of repertoire elements Damian Trilling

Page 22: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Repertoires?

Layer 1:

media types

• radio• newspaper• TV• “the internet”• . . .

e.g., Hasebrink & Popp, 2006; Hasebrink & Dohmeyer, 2012; Schrøder, 2014

A third layer of repertoire elements Damian Trilling

Page 23: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Repertoires?

Layer 2:

individual outlets

• specific newspaper (“de Volkskrant”)• specific website (“www.nu.nl”)• specific TV program (“NOS Journaal”)

e.g., Van Rees & Van Eijck, 2003; Trilling & Schoenbach, 2013, 2015)

⇒ There is an intersection with the types of the first layer!

A third layer of repertoire elements Damian Trilling

Page 24: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Repertoires?

Layer 2:

individual outlets

• specific newspaper (“de Volkskrant”)• specific website (“www.nu.nl”)• specific TV program (“NOS Journaal”)

e.g., Van Rees & Van Eijck, 2003; Trilling & Schoenbach, 2013, 2015)

⇒ There is an intersection with the types of the first layer!

A third layer of repertoire elements Damian Trilling

Page 25: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Repertoires?

Problem

How to deal with unbundling in repertoire research?

• Ignore (“people will ultimately use the same outlets anyway”)• Add new items to list (“Facebook as news source”)

• Both don’t really capture the consequences of unbundling• We are essentially treating a threedimensional space astwodimensional

A third layer of repertoire elements Damian Trilling

Page 26: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Repertoires?

Problem

How to deal with unbundling in repertoire research?• Ignore (“people will ultimately use the same outlets anyway”)

• Add new items to list (“Facebook as news source”)

• Both don’t really capture the consequences of unbundling• We are essentially treating a threedimensional space astwodimensional

A third layer of repertoire elements Damian Trilling

Page 27: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Repertoires?

Problem

How to deal with unbundling in repertoire research?• Ignore (“people will ultimately use the same outlets anyway”)• Add new items to list (“Facebook as news source”)

• Both don’t really capture the consequences of unbundling• We are essentially treating a threedimensional space astwodimensional

A third layer of repertoire elements Damian Trilling

Page 28: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Repertoires?

Problem

How to deal with unbundling in repertoire research?• Ignore (“people will ultimately use the same outlets anyway”)• Add new items to list (“Facebook as news source”)

• Both don’t really capture the consequences of unbundling

• We are essentially treating a threedimensional space astwodimensional

A third layer of repertoire elements Damian Trilling

Page 29: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Repertoires?

Problem

How to deal with unbundling in repertoire research?• Ignore (“people will ultimately use the same outlets anyway”)• Add new items to list (“Facebook as news source”)

• Both don’t really capture the consequences of unbundling• We are essentially treating a threedimensional space astwodimensional

A third layer of repertoire elements Damian Trilling

Page 30: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Towards a conceptualization of Layer 3

We need to think of a third layer or dimension of repertoiresthat is orthogonal to the other two.

A third layer of repertoire elements Damian Trilling

Page 31: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

The 2D model

medium type

brand

example repertoire:{[’Volkskrant’, ’www’], [’Volkskrant’, ’paper’], [’nu.nl’, ’www’]}

A third layer of repertoire elements Damian Trilling

Page 32: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

The 2D model

medium type

brand

example repertoire:{[’Volkskrant’, ’www’], [’Volkskrant’, ’paper’], [’nu.nl’, ’www’]}

A third layer of repertoire elements Damian Trilling

Page 33: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

The 3D model

medium type

brand

gateway

example repertoire:{[’Volkskrant’, ’www’,’Facebook’], [’Volkskrant’, ’paper’,None],[’nu.nl’, ’www’,’app’]}

A third layer of repertoire elements Damian Trilling

Page 34: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

The 3D model

medium type

brand

gateway

example repertoire:{[’Volkskrant’, ’www’,’Facebook’], [’Volkskrant’, ’paper’,None],[’nu.nl’, ’www’,’app’]}

A third layer of repertoire elements Damian Trilling

Page 35: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Slicing the dice

Maybe we are interested in gateway–brand repertoires.

A third layer of repertoire elements Damian Trilling

Page 36: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Slicing the dice

Or in medium–brand repertoires.

A third layer of repertoire elements Damian Trilling

Page 37: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Translating this into practice

A conceptual problem, not tied to one methodology

• in survey research: don’t lump together items that belong todifferent layers

• in qualitative studies: don’t forget to concider how people gotto their news

• in online tracking studies: adopt a network perspective

A third layer of repertoire elements Damian Trilling

Page 38: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Conclusions

• Apps, social media, etc. are not just new elements in a mediarepertoire

• Need to systematize elements of repertoires in differentdimensions

• The dice of a media repertoire can be sliced in three ways• . . . but it will be increasingly difficult to get a completepicture of the whole dice

A third layer of repertoire elements Damian Trilling

Page 39: Media diets in an age of apps and social media: Dealing with a third layer of repertoire elements

Common assumptions Toward new theories of news flows The third layer Conclusion

Questions?

[email protected]@damian0604

www.damiantrilling.net

www.personalised-communication.net

A third layer of repertoire elements Damian Trilling


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