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Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC)...

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Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications Director, Strategic Marketing Group
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Page 1: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

Media Training WorkshopNational Indian Health Board (NIHB) 28th Annual

Consumer Conference (ACC)September 28, 2011

Pamela J. GentryOffice of Communications

Director, Strategic Marketing Group

Page 2: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

Goals of Media Training

• Understanding how the media works• How to be more comfortable with the media• How to develop a media strategy • How to prepare information for the media• How to deliver your message• Understand what the media can do for your

organization

Page 3: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

The Media’s Bad Wrap

Page 4: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

The Media - Print

• Newspaper (local)• Community

Newspapers • Magazines• Newsletters• Web partners (all)• Area focused Sections

in large Metro areas

Page 5: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

The Media - Broadcast• Local TV affiliates• Local Cable• Public TV• Local Radio News &

Talk Show • Internet Podcast• Community Based

Bulletin Boards• Web partners (All)

Page 6: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

The Media - Internet

• Web based news providers– Google– Yahoo– Bloggers

• Web based news letters & sources– HuffingtonPost– News Link

Page 7: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

Social Media

Page 8: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

Social Media

Page 9: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

What is NEWS?

Information which is…• New• Unusual• Unexpected• Controversial• Of wide significance• Of interest to the

audience of publication or program

Page 10: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

Keys to Understanding the Media

• Understanding who to contact and when

• The news cycle• What is news worthy• Know your audience • Identifying a news peg• Understanding deadlines• Planning placement

Page 11: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

What do you control?

• Reaching out to the media and how

• The flow of information

• Your time• Your strategy and

delivering your message

Page 12: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

What does the media control?

• What the camera shoots

• Notes taken• Editing process• The angle• The elements in the

story• When it is published,

broadcasted or posted

Page 13: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

Did you get the message?

Page 14: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

Delivering the Message

• Answer the reporters question’s, but return to message.

• Put the story or issue in context. (1 incident in 5K)

• Cleary establish the limits of your authority

• Stick to the facts• Repeat messages. Each

time you repeat a message you increase your chances of its emerging in the final news story.

• Your personal opinion should remain private

Page 15: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

Good Advice When Talking to Reporters

• Be polite• Never lose your temper• Don’t lie• Stick to your area of responsibility • Don’t be sarcastic or give smart-aleck response • Don’t bring up issues or subjects you don’t want to

see in the story• Avoid jargon

Page 16: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

Only Answer the Question!

Page 17: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

Media Contact Materials

• The Advisory – should be brief and to the point. (Who, what, when, why and where)

• Press Release – a backgrounder and pitch document with all the above information.

Page 18: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

Media Advisory & Press Release

• Who • What• When • Where • Why• Contact for more

information.

Page 19: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

Getting the Media’s Attention

Page 20: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

What the media can do

• Be a source of clear information

• Generate outside help or interest

• Save time and money• Taking initiative can

balance critical coverage• It’s often impossible to

reach the public without the media

Page 21: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

Tools You Can Use

• Public Relations Guide• Press Release and Advisory• Local Media Guide• Citizen Journalist Bloggers• Develop your own Media Contact List– Indianz.com– IndianCountryToday.com

Page 22: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

Media Glossary

• Actuality• Angle• Newspeg• Package• Wires• Op-ed• By-line• Blogger

• Sot• B-roll• Chat• Convergence• Phoner• Sidebar• Stringer

Page 23: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

Did we reach our Goals?

• Understanding how the media works• How to be more comfortable with the media• How to develop a media strategy • How to prepare information for the media• How to deliver your message• Understand what the media can do for your

chapter

Page 24: Media Training Workshop National Indian Health Board (NIHB) 28th Annual Consumer Conference (ACC) September 28, 2011 Pamela J. Gentry Office of Communications.

Questions?


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