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MEDiC Student-Run
Free Clinics
ANNUAL REPORT 2010
1
MEDiC exists to improve the health of the underserved and to educate University of
Wisconsin health professions students.
ENHANCING EDUCATIONSERVING OTHERS
Table o
f Co
nten
ts
2
MEDiC Council and VisionMembers 3Mission, Goals, and Accomplishments 4Medic and the WI Idea 5
MEDiC SpotlightsInstitutional Recognition 6MEDiC in the Media 7Tammy Baldwin Visit 8MEDiC Volunteers 9Past Council 11Honored Volunteers of the Month 12Volunteer Awards 13Partnership with WMAA 14
Interdisciplinary Healthcare in ActionThe Interdisciplinary Way 15Pharmacy 16Physical Therapy 17UW-Dermatology Program 18Physician Assistant 18Nursing 19Turkey Bowl 20Running for a Cause 21Reach Out and Read 22
Financial Reports Budget and Expenses 23Estimated & Actual Value of Expenditures 24Gifts, Fundraising, and Grants 25Allocation of Budget 26
Table of ContentsMEDiC ReportCumulative Report-Overall 27Cumulative Report-Demographics 29Cumulative Report-Medications 30Cumulative Report-Referrals 31
Clinic ReportsGrace Clinic (1991) 32Salvation Army (1991) 36Southside (1992) 40Safe Haven (1996) 44Michele Tracy (1997) 48ARC House (2003) 50Salvation Army Dental Clinic (2009) 54Acknowledgements 58
2010-11 MEDiC Council Members
Ian StormontPresidentNatalie HtetVice President-FinanceAnna YanVice President-DevelopmentHolly CarettaPublic RelationsTravis LauderData ProjectKara PetrashekCommunity Relations: SS/SportsPhysMike StruppCommunity Relations: SA/MTEmily WalzCommunity Relations: Grace/COREStephanie BoomsCommunity Relations: ARC/RORKami LarsonReferralsAndrew HennReferrals
Rebecca NierengartenReferralsAllison SchausMedication SupplyLane BenesPhysician/Resident SchedulingMelissa NatzkeStudent SchedulingAlison BauerARC House Clinic CoordinatorJake Enser Grace/Porchlight Clinic CoordinatorMike RegnerGrace/Porchlight Clinic CoordinatorSuzy LinMichele Tracy Clinic CoordinatorArianna SundickMichele Tracy Clinic CoordinatorRebecca RadueSafe Haven Clinic CoordinatorAnne BeckerSalvation Army Clinic CoordinatorKristin SondermanSalvation Army Clinic CoordinatorChris StrouseDental Clinic Coordinator
Willie AlbieroDental Clinic CoordinatorMike WautersSouthside Clinic CoordinatorKathryn ZavalaSouthside Clinic CoordinatorJennifer LengerPharmacy Volunteer CoordinatorShannon KavanaughDrug Supply CoordinatorJessica JohnsonDrug Supply CoordinatorRachel LundbergPA CoordinatorJessica VanDusenPA CoordinatorKatie SimonsNursing Involvement CoordinatorTammi AlbrechtNursing Involvement CoordinatorLauren DeyoePhysical Therapy CoordinatorJen WerwieSouthside Physical TherapyHannah BiereSouthside Physical Therapy
Council Members
Andrea ReedSouthside Physical TherapyNicole AllenSA/Grace Physical TherapySara SpelbringSA/Grace Physical Therapy Megan WileyMT/ARC Physical TherapyEmily RobertsMT/ARC Physical TherapyJeff BayersStats/Supplies-Physical TherapyStephanie YoungbauerNP Coordinator
MED
iC C
ou
ncil an
d V
ision
3
The 2010 – 2011 MEDiC Council will strive to:- serve the underserved populations in Dane County via health education, primary and preventive care,
and specialist referrals- provide health professions students with clinical and multicultural education and experiences- solidify MEDiC’s place in the community with business partnerships, fundraising, and
interdepartmental collaborations- improve MEDiC’s infrastructure by enhancing communication and yearly transitions
Goals AccomplishedCouncil Improvements•MEDiC became an official program of the University of Wisconsin School of Medicine and Public Health•Created a new website•Purchased computers to better store and analyze patient data•Recruited the greatest number of applicants for the MEDiC Council in the history of MEDiC•Established an electronic database of files to allow for enhanced institutional memory •Developed a more robust leadership transition process for new leaders•Improved communication between clinics and council members•Organized teams of students, led by council members, to work on larger projects:
•Financial sustainability•Community resource guide enhancement•Increase access to low cost/free pharmaceuticals•Electronic records storage
Improvements in Patient Services•Partnered with local dentists to expand the free dental clinic•Provided a “how-to” sheet for patients to use when scheduling appointments for referrals and lab work•Obtained and distributed more Spanish language children’s books•Distributed dental care packages to patients•Created more patient education materials and expanded our Spanish resources•Provided over 130 free Flu vaccines•Better defined the medication formulary
Improvements in Volunteer Preparation and Education•Enhanced student training for working appropriately with interpreters •Established additional volunteer training, allowing second year medical students to teach basic exam skills to first year students•Strengthened partnerships with local health care leaders to raise awareness about the underserved populations seen by MEDiC•Increased education and awareness of health profession students of the problems surrounding health care for the underserved•Developed a weather emergency protocol
Mission and GoalsM
EDiC
Co
un
cil and
Visio
n
4
MEDiC and the WI IdeaM
EDiC
Co
un
cil and
Visio
n
5
THE WISCONSIN IDEAADVANCING HEALTH AND MEDICINE
As Professor Simon N. Patten says: "Without means of attainment and measures of result an ideal becomes meaningless. The real idealist is a
pragmatist and an economist. He demands measurable results and reaches them by means made available by economic efficiency. Only in
this way is social progress possible.“
More than 100 years ago the concept of “The Wisconsin Idea” came into being, a phrase coined to express our collective values and UW-Madison’s unique commitment to collaborate with the people of Wisconsin, sharing knowledge and resources in order to improve lives everywhere.
This idea has guided the university’s work, illustrating our commitment to the values of democracy, self-governance, egalitarianism, integrity, truth, and interpersonal connectedness.
MEDiC: Fulfilling the Wisconsin Idea
Physicians and medical students work respectfully together with community partners to bring the Wisconsin Idea to life, and to share
our resources, knowledge and skills with the people of Wisconsin. We believe that all Wisconsin families deserve access to high-quality,
affordable health care. MEDiC's mission is to provide free health care to those in need, and provide meaningful educational
experiences outside the classroom for health professions students.
Institutional RecognitionM
EDiC
Spo
tlights
6
In the spring of 2010, after months of focused conversations between school administration and the 2009-2010 MEDiC Council, MEDiC officially became a recognized program of the University of Wisconsin School of Medicine and Public Health. We are excited by this new relationship, and we have already begun to see the benefits. We have been able to streamline the way in which we provide volunteer appointments for area physicians, and MEDiC has been working closely with medical school administration in hope of establishing electronic medical records in MEDiC clinics. It is invigorating to see the medical school’s commitment to improving the care MEDiC provides for under-resourced individuals in the Madison area. The UWSMPH and MEDiC partnership will benefit both patients and students.
Ian Stormont, PresidentUWSMPH Class of 2013
MEDiC in the MediaM
EDiC
Spo
tlights
7
UW Medical Students Provide Care To Those In NeedStudents Help Treat Patients In Six Area Clinics
Wisc-TV, March 4, 2010
MADISON, Wis. -- Some University of Wisconsin Medical School students are getting an early dose of reality and at the same time, helping those in need.
Some future physicians are learning patient care through a lesson plan taking them out of the classroom into the doctor's office by providing health care to those struggling to make ends meet. No one expects to be down on your luck and out of work. And yet when people are, getting sick or needing to see the doctor can be a nightmare. If they are unable to pay, many don’t get the care they need. For nearly 20 years, UW medical students have quietly been making a difference by treating patients who would otherwise go without care at free clinics throughout Madison.
The students said that they find it a rewarding experience. "I think one of the most exciting things is being able to act as an advocate for these people who don't have any other option,” second-year medical student Joe Hippensteel said on a recent Saturday morning. Hippensteel is an advocate for people like Maria Kennedy, who lost her job and found herself in need of a referral to see a specialist. “Health for me, as my mother said, is your wealth,” said Kennedy. The students do get help from physicians. “We don't overstep our boundaries as students. We do go to the attending physician and he or she can do what we can't,” said Ebba Hjertstedt, another student at the UW's School of Medicine and Public Health. An attending physician oversees the students, talking with them after their initial visit with each patient. Then the students -- who work in pairs -- go back in with that physician who can recommend treatment and discuss care options. "This is sort of an ability to triage within the community folks that otherwise wouldn't be seen, and be triaged into the health care system,” said UW Health physician Dr. Brian Arndt.
More than 250 students participated in the clinics, which were held at six different sites, on a volunteer basis in the past year. The program that started as a student organization is now officially recognized as part of the School of Medicine and Public Health. Students enrolled in the pharmacy, physician assistant, and physical therapy programs also participate. There are specialty dermatology and physical therapy clinics as well. Patients like Kennedy said they can feel the students truly care, and aren’t just going through the motions. It's care that helps her becoming wealthy with good health. “It's not just money or having a Mercedes Benz. If you have a healthy life or healthy body -- and for them to make sure I get proper care -- it's such great service," said Kennedy.
Tammy Baldwin VisitM
EDiC
Spo
tlights
8
On Thursday September 9th, MEDiC’s free dental clinic at the Salvation Army shelter received a visit from Congressional Representative Tammy Baldwin. Baldwin represents Wisconsin’s 2nd District and has been a decades long advocate for health care reform. She serves on the Congressional Committee on Energy and Commerce, and specifically on its Subcommittee on Health and Environment.
At the Dental Clinic she was given a tour of the facilities and met with staff, dentists, and MEDiC Council members. She also observed a root canal procedure and participated in several discussions. Chris Strouse, the Salvation Army Dental Clinic Co-Coordinator said, “The Salvation Army staff spoke with the congresswoman about their client population and the work they do to meet their client's needs, while the MEDiC and dental clinic personnel were able to speak to the incredible demand for dental services we see week in and week out, not just at the Salvation Army but at almost all the MEDiC clinics.”
MED
iC Sp
otligh
ts
249 or 49%of UW Medical Students in the
classes of 2013 and 2014 volunteered at least once at a
MEDiC clinic in 2010
Total Clinics: 245
133 physicians volunteered for a total of
414 clinic sessions
9
MEDiC Volunteers
My role in MEDiC didn't afford me any direct patient care, but I work with
patients through my part-time job. One weekend, after our finals had come to
an end, I had a patient come to me trying to figure out how he could get his four empty medication bottles filled. He had just moved to this area of Madison
and had no stable transportation, no stable physician due to his primary care
doctor's recent leave of absence, and very little money. All he needed was a
short-term fix, refills to get him by when he was really down on his luck. He was exactly the type of patient that MEDiC exists to serve. I'm proud to work with such a great organization that fills such an important niche in our community.
Melissa Natzke, Student SchedulingUWSMPH Class of 2013
This year, working with the MEDiC Council has allowed me to see how a
group of students can work together to manage to organize and operate seven
clinics. Prior to joining the Council, I could not have imagined all the
different roles and amount of work that go into running our clinics. I am
continually impressed by the Council, Sharon, and Dr. Schalch for their
dedication to MEDiC and to improving MEDiC’s services, despite busy
schedules. This kind of dedication represents a true commitment to
service that I hope will continue, even after we leave the MEDiC Council.
Anna Yan, Vice President-DevelopmentUWSMPH Class of 2013
10
MEDiC VolunteersM
EDiC
Spo
tlights
10
31.91%
68.09%
40.93%
59.07%
38.26%
61.74%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
Male Female Male Female Male Female
Jun-Aug Sept-Dec Jan-Mar
Included in our annual program improvement efforts, this year we looked more closely at our volunteer pool and discovered some interesting results:
When I entered medical school, I left my career as a social worker. I feared that, during my first two years, my biggest challenge would be my lack of patient contact. MEDiC has enabled me to maintain some of that contact. Every time I leave clinic, I think to myself, "Yes! This is why I came to medical school." MEDiC inspires me and is a great reminder of my ultimate goal: to work in community health.
Emily Walz, Community Resources: Grace/COREUWSMPH Class of 2013
The majority of our volunteers are female.
Our peak level of volunteer interest is in the fall semester.
8194
193
149
0
50
100
150
200
250
April-May June-August September-December January-March
Number of Volunteers
We thought it would be interesting to check in with past MEDiC leaders to find out what they are doing now…
For the past six months, I have been working as a Program Director for an international health non-profit in the Dominican Republic called Health Horizons. While my life here in the Caribbean doesn't often resemble my life back in Madison (my commute now consists of motos and mountains instead of bicycles and blizzards), my work here is often reminiscent of my previous work with MEDiC.
Health Horizons aims to increase access to primary care in underserved communities, and my Haitian and Dominican patients often struggle with the same issues as MEDiC patients: they may speak Haitian Creole instead of the dominant language, or they may lack the documentation that qualifies them for medical services. They may live hours away from the nearest hospital, or they may lack the financial resources to pay for such a hospital visit.
One such example is Soraida, a young woman who came to our clinic complaining of headaches and left eye proptosis. After a head CT scan, we learned that Soraida had an ethmoidal sinus tumor. By providing Soraida and her family with transportation to multiple appointments, paying for Soraida's analgesic and anti-inflammatory medications, and partnering with local specialists who generously gave us discounts on various exams and procedures, we eventually arrived at a (benign!) diagnosis for Soraida. We are now patiently awaiting her surgery to remove the mass in a nearby city. The barriers to care that patients face here are numerous and varied, but I have time and time again drawn upon my experiences with MEDiC to help me address those barriers .
From fund-raising to building up our local referral sites, from providing patient education to working with translators,
11
Where Are They Now?M
EDiC
Spo
tlights
Megan SchultzMEDiC Council President
2008-2009 11
the skills I acquired by working for MEDiC have been immensely helpful during my time here in the Dominican Republic. I can only hope that my previous experiences with MEDiC will continue to guide me through my career as a physician for underserved populations.
Volunteers of the MonthM
EDiC
Spo
tlights
12
Each month, the MEDiC council nominates an outstanding volunteer for special recognition. MEDiC could not succeed without the generous support of all of our volunteers.
January: Dr. Jackie Redmer, (SMPH alum and MEDiC Council President 2004-2005) for her outstanding work at the Salvation Army Clinic teaching students and providing patient care.
February: Dr. Kelly Herold (SMPH alum), for always stepping in when needed and for doing an excellent job recruiting students to volunteer at Grace Clinic.
March: Nate Brown (SMPH alum, MEDiC Council 2002-2003), who volunteered multiple times at Southside Clinic and for his terrific mentorship of the first and second year student volunteers.
April: Dr. Phil Hsu, who was a consistent presence at the Southside Clinic’s monthly Dermatology clinic, and took time to serve as an interpreter for and followed up with a patient who only spoke Mandarin.
May: Dr. Rambod Fard, who continually creates a balance between delivering care and teaching the student volunteers, all while making his patients and everyone with whom he works feel comfortable in what can be an uncomfortable setting.
June: Sara Saunders, for her extensive volunteering during the summer months by both signing up to volunteer as well as picking up many shifts.
July: Dr. Anne Eglash, who has devoted much effort as the volunteer medical director for the Southside Clinic and stepped in to cover unfilled shifts, including the Fourth of July clinic.
August: Dr. David Bernhardt and Dr. Joseph Greene, who worked diligently to organize and run the Sports Physicals Clinic so that underinsured students could participate in school athletics.
September: Dr. Mitchell Illichmann, for his continued commitment to volunteering at Safe Haven Clinic for the past two years and for his willingness to step in for other physicians when needed.
October: Raandi Schmidt NP, who volunteered multiple times at Southside Clinic to make sure graduate nursing students had the best possible MEDiC experience.
November: Katie Simons, Stephanie Youngbauer, and Tammi Albrecht, nursing students, for organizing and supervising twelve flu shot clinics, patient education seminars, and expanding the MEDiC program within the School of Nursing.
December: Dr. Cathy Lee-Miller, for displaying extraordinary enthusiasm and energy every time she volunteers at Salvation Army Clinic.
13
Volunteer AwardsM
EDiC
Spo
tlights
In April two MEDiC volunteers, attending physician Dr. Calvin Bruce and student volunteer Rebecca McSorley, were both nominees for the United Way of Dane County Community Volunteer Award.
13
Dr. Bruce was a winner of one of the individual Community Volunteer Awards
for his dedication to volunteering at MEDiC’s clinics and his efforts at increasing physician volunteerism.
Rebecca McSorley was recognized as the first ever student recipient of the Public Health-Madison/Dane County Community Advocacy Award. Rebecca was nominated by employees of the Salvation Army Shelter were she worked as MEDiC’s Clinic Co-Coordinator for the 2009-2010 Council.
1414
Partnership with WMAAM
EDiC
Spo
tlights
14
The WMAA is very proud of our medical students who are so passionate about
providing care to the underserved. We are
pleased to support MEDIC and look forward to future
collaborative efforts.
Karen Peterson, Wisconsin Medical Alumni Association
Director
In 2010 the Wisconsin Medical Alumni Association (WMAA) generously donated funds and support to MEDiC's mission. The
partnership with the WMAA will help recruit physician volunteers and finances that will aid in MEDiC's continued service to the
community. MEDiC is very excited to work with the Wisconsin Medical Alumni Association to improve the health of underserved
individuals in the Madison area.
Ian Stormont, PresidentUWSMPH Class of 2013
Interdisciplinary
Healthcare in Action
Interd
isciplin
ary Care
15
The spirit of the recently integrated “School of Medicine and Public Health” is reflected in MEDiC’s interdisciplinary student cooperation. Students from the Physician Assistant, Physical Therapy, Pharmacy, Nursing, and MD programs are
represented on the Council and volunteer in the clinics. Nurse Practitioner students also gave their time this year, particularly helping with the delivery of flu vaccines alongside Nursing students. During MEDiC’s clinics, students form
interdisciplinary teams, encouraging the exchange of information and the appreciation of students’ varied skill sets. MEDiC provides one of the only
cross-discipline learning opportunities for students early in their education, a practice that we hope they will continue throughout their careers.
Interd
isciplin
ary Care
16
UW School of Pharmacy• At clinics, pharmacy students are able to work alongside students from other disciplines as equals to achieve a common goal, providing patient care to those who otherwise might go without.
•Using their pharmaceutical expertise, pharmacy students are often called on to provide patient education as well as to suggest cost-effective therapeutic options.
"I first volunteered with MEDiC to fulfill volunteer hour requirements for my program, but after the first clinic I realized how special the
MEDiC clinics are and I was hooked. I loved working with patients who really needed our services, and also getting to know students in the
other programs and learning about their experiences and curriculums. I enjoyed my volunteer experiences so much that I applied to be the
Pharmacy Volunteer Coordinator and was so happy when I was appointed. I've really learned a lot in the past year, and hope I can
continue to be the Pharmacy Coordinator for the coming year."
Jennifer Lenger, Pharmacy Volunteer CoordinatorUW School of Pharmacy 2013
UW Physical Therapy
Program
Interd
isciplin
ary Care
17
I remember how nervous I felt prior to my first MEDiC shift. I kept cycling through my head all of the information we had covered in PT school up to that point, and I kept coming to the conclusion that there wasn’t much I could offer to help anyone. What did they expect me to do there? Was I going to be left alone with someone with a severe undiagnosed medical condition?
Aside from our curricular clinical rotations, MEDiC provides a rare opportunity to interact with patients who truly need our help. It gives us an opportunity to say ‘I recognize this situation and know what to do here’, and to put our clinical skills to the test. Particularly at a time when so many people are uninsured or underinsured, it can be gratifying to know that we have the chance to help those in need, even if it’s only a small fraction of the uninsured. Maybe the help that MEDiC provides is just a drop in the bucket of healthcare, but it bothers me to wonder what the patients we see would do if they couldn’t turn to MEDiC for help.
Jeff Bayers, Stats/Supplies-Physical TherapyPT Doctoral Student 2012
Lisa Steinkamp, PT, MS, MBA, PT Program Director, established MEDiC’s Physical Therapy clinics and created the relationship between MEDiC and PT
students. PT clinics operate monthly at Southside and at the Salvation Army, and PT students
volunteer at all MEDiC Clinics.
Interd
isciplin
ary Care
18
UW Dermatology Training
ProgramThe dermatology services offered by the MEDiC Clinics began as a
vision of Dr. William Aughenbaugh, a UW-SMPH alum and former MEDiC volunteer. As a faculty member in the UW Dermatology program, he worked to create an opportunity to provide dermatology services to MEDiC free clinic patients, as well as to provide dermatology residents an opportunity to teach medical students and to serve a diverse population.
Dermatologists and dermatology residents are scheduled at the Southside Clinic on the first Saturday of every month to see drop-in patients and patients who have been referred from the other MEDiC Clinics. This clinic allows more patients with both minor and potentially life-threatening dermatological problems to receive appropriate specialty care, and it also provides an educational experience for medical students and residents. The dermatologists have provided in-depth follow-up care to some patients with complicated, sometimes debilitating dermatological problems.
William Aughenbaugh, M.D.
UW Physicians Assistant
ProgramPhysician Assistant students bring a unique set of skills to the MEDiC Clinics
when they volunteer, including significant clinical experience. This year, on the initiative of the PA students themselves, MEDiC began developing new and
innovative ways for these students to get involved in a wide variety of MEDiC initiatives. PA students also helped find sponsors for MEDiC’s 2nd Annual
Turkey Bowl Fundraiser and participated in the event this past fall.
Interd
isciplin
ary Care
19
UW School of Nursing•Paired with medical, pharmacy, and physical therapy students, nursing, and physician assistant students see patients for initial consults and work in a multidisciplinary team of residents, physicians, and other students to determine the health issues, plan of care, and resources available for patients.
• With their strengths in patient education and advocacy, nursing students have added another beneficial dimension to the MEDiC team.
We were fortunate to have the opportunity to volunteer at several of the MEDiC clinics during our first year in the School of Nursing. Our positive experiences caring for patients and working with physicians and other health professions students lead us to seek a larger role with MEDiC. As students at the University of Wisconsin, we have been provided with many opportunities to expand our learning.
By volunteering with MEDiC, we have been able to give back to the community that has taught us so much. Volunteering with MEDiC has been an enjoyable and insightful experience. The gratitude expressed by the individuals we serve makes volunteering with MEDiC very rewarding. We have learned very many valuable lessons from patients, physicians, nurse practitioners, and fellow health professions students while volunteering in clinics and hosting health education discussions.
It has been a great honor to serve on the MEDiC council. The council is made up of dedicated individuals who are committed to carrying out the mission of MEDiC: providing care to underserved individuals and enhancing the education of health professions students.
Tammi Albrecht & Katie Simons, Undergraduate Nursing Involvement Coordinators
Turkey BowlIn
terdiscip
linary C
are
20
On November 22, 2010, MEDiC hosted their second annual MEDiC Turkey Bowl fundraiser
Due to heavy rain the night before, the Turkey Bowl was held inside the HSLC this year.
Students came together to eat, play games, and take a break from studying, while raising funds for MEDiC.
Total Funds Raised: $2287.10
After putting in many hours of teamwork to prepare for the 2nd Annual Turkey Bowl, we were ready for a great event on November 22nd, 2010. We were hoping for a warm day without snow, but we were also prepared to bundle up for a fun afternoon of flag football, egg-on-a-spoon race, wheelbarrow race, and the 3-legged race.
It turned out to be unseasonably warm that day, which was perfect, except there was also lots of rain early in the morning leaving the fields in unplayable conditions. Instead of completely canceling the event, we ended up having all of the participants gather in the atrium of the HSLC to enjoy burritos, bagels, various homemade goodies, and a few hours away from the books. Despite having to cancel the outdoor events, the Turkey Bowl was still a success and we raised over $2000. We are very thankful for all of the donations and the students who signed up for the event.
Stephanie Booms, Community Resources (ARC/ROR)UWSMPH Class of 2013
Running for a CauseIn
terdiscip
linary C
are
21
Total Funds Raised: $1000
Bucky's Race for Rehab
This annual 5K run/walk is sponsored by Phi Theta, the UW Madison Doctor of Physical Therapy student organization. All proceeds from the event go to support MEDiC. In 2009, Bucky's Race was proud to give MEDiC $2,000, and in 2010 they were able to provide an additional $1,000.
Movin’ for MEDiC
On October 10th the pharmacy student organization, Wisconsin Society of Pharmacy Students, put on their first annual Movin’ for MEDiC, a 5k run/walk to raise money for both WSPS and MEDiC. 51 runners and walkers registered and helped get the new event off to a strong start.
Total Funds Raised:
$289
Interd
isciplin
ary Care
22
Reach Out and ReadReach Out and Read (ROR) is a
national non-profit organization that aims to teach parents about the importance of reading to their children and to introduce children to the joy of reading. At two of the MEDiC clinics, Salvation Army and Southside, student volunteers read to children before clinic and give a brand new book to every child seen in clinic.
The volunteers encourage parents to spend time reading with their child and even give parents a “Prescription for Reading”, which advises them to read to their child every day. Through the dedication of these volunteers, MEDiC’s ROR program has given more than 300 books to children in the Madison community in the past year. This year our organization received sustainability packs of books from ROR National Center and an anonymous donation of $100 to purchase books. We currently have over 700 books, but are still in need of more Spanish and bilingual books, as well as books for the older children that we see at clinic. MEDiC’s ROR volunteers and our donors deserve many thanks for their commitment to improving child literacy in our community.
Budget & ExpendituresFin
ancial
23
7000
900
100
650
400
250
200
160
10075
Projected Budget for 2010: $10, 455Prescription medications
Medical Supplies
Michele Tracy Food
Food-other
VOM
Transportatian (bus passes, taxi)
Internet
Charity
Misc.
Office Supplies
4,407.85
3,821.98
2,500
1,911.78
781.47
431.40
419.56 323.70
189.24 135.91 75
51
2010 MEDiC Total Expenditure: $15,048.89
Computer
Prescription medications
New website
Medical Supplies (flu shots, remodeling clinics, BP cuffs, long-term supplies)
Celebration (VOM & UWSMPH & Dane County Award)
Food-other (noon talks, orientation, interview)
Michele Tracy Food
Transportation (bus passes, taxi)
Internet at Southside
Postage for newsletter
Charity (donation to BSP clinic)
Misc.
This year’s operational costs were atypical due
to a one time expense of purchasing 10
computers. Dr. John Harting and the
Department of Anatomy generously donated all of
the funds required for this purchase
Finan
cial
24
Estimated and Actual
Value of ExpendituresValue of Expended
Value of Medications Provided: $ 75,225.04
Value of Patient Visits: $ 179,250.00
Total Value of Services Provided: $ 254,475.04
Actual Cost per Patient: $4.43
Value of ServicesProvided
Actual FundsExpended
$254,475.04
$15,048.89$0
$50,000
$100,000
$150,000
$200,000
$250,000
Cost per patient excludes the purchase of the new computers
and website.
Gifts & Fundraising Fin
ancial
25
Student Fundraising Efforts•T-shirts: $988.59•Donations (small grants): $6421.47•PT Run: $1115.29•Turkey Bowl: $737.10•Dane County Medical Society Grants: $2000•Pharmacy Run “Movin’ For MEDiC”: $289
TOTAL: $11, 551.45
If medical school was a process of eating sushi, MEDiC brings ginger and wasabi to the table. Medical school has so far taught us scientific aspects of medicine, but MEDiC has trained us to take that science further. We have learned to be good team players and leaders. Working together with the council on Turkey Bowl, MEDiC run, and a number of other projects, I have absolutely enjoyed every single minute of my MEDiC experience. I am very grateful that MEDiC added flavor and zest to my medical school experience.
Natalie Htet, Vice President-FinanceUWSMPH Class of 2013
Gifts•Anatomy Department Gift for Computers: $3,099.60•Gifts to MEDiC via the UW Foundation: $21,898.85
TOTAL: $24, 998.45
Finan
cial
26
Budget Allocation
Total Expenditures: $15,048.89
Operational expenses
include charity, internet, office supplies, and
postage.
Direct service expenses include medical supplies,
patient transportation,
prescription medications,
medical services, and food for
Michele Tracy Clinic.
Student Fundraising Efforts Cover all Operational Expenses
•Operational Expenses: $8, 140.47
•Student Fundraising(fundraising and grants): $11, 551.45
100% of MEDiC’s operational costs were covered by student fundraising.
100% of patient care costs were covered through donations!
Operational Service
54%
Direct Service46%
Allocation of Expenditures
This year’s operational costs were atypical due to a one time expense of purchasing
computers.
MEDiC Cumulative DataM
EDiC
Rep
ort
27
Total Patients: 1837
This year MEDiC also distributed
over 130 flu vaccines
0 20 40 60 80 100 120 140
hypertension
asthma
GERD
dental filling
dental cleaning
Number of visits
Most Common Diagnoses
0 50 100 150 200 250
medication refill
referral request
cough
skin rash
insomnia
Number of visits
Most Common Chief Complaints
43%
17%
18%
3%4%
5%
10%
Clinic VisitsSouthside (includes Dermatology & PT)
Grace
Salvation Army
ARC House
Safehaven
Michele Tracy
Dental Clinic
DemographicsM
EDiC
Rep
ort
28
0
100
200
300
400
500
0-10 11-20 21-30 31-40 41-50 51-60 61-70 71-80
Ages
Patient Ages
35%
28%
32%
2% 1%2%
Patient Ethnicity
Caucasian
Latino/a
African American
Asian
Native American
Other
71%
26%
3%
Language Spoken
English
Spanish
Chinese
Other
Hmong
Yes22%
No78%
Health Insurance
Male49%Female
51%
Gender
DemographicsM
EDiC
Rep
ort
29
Anticipating the academic demands that medical school would bring, the MEDiC program was the deciding factor in my decision to attend UWSMPH. As a student organization MEDiC is coordinated entirely by students. The future of the MEDiC program lies entirely on our shoulders. It is our responsibility to make MEDiC our priority. Through the haze of 10 hour library marathons and bottomless cups of coffee, it only takes one phone call - one point of contact with a real person, a real patient, our patient - to snap it all back into focus.
Kami Larson, Referrals CoordinatorUWSMPH Class of 2013
69%
31%
Employment Status 2008
28%
72%
Employment Status 2009
24%
76%
Employment Status 2010
Employed
Unemployed
While even before the economic crisis many MEDiC patients were underemployed and uninsured, the percentage of patients that
are unemployed increased dramatically between 2008 and 2009 and continued to
rise in 2010.
MedicationsM
EDiC
Rep
ort
30
In my past three years on the MEDiC council, I have had the opportunity to work with such a diverse group of students, faculty, and patients, many of whom have assisted me in my development as a future pharmacist. MEDiC is an organization that acknowledges all health professional students as equally important members of the health care team. During my time on the council, I have witnessed the awesome patient outcomes that can be achieved when a group of students from all disciplines come together to serve their community. I will always feel privileged to have been a part of such a special organization.
Shannon Kavanaugh, Drug and Supplies CoordinatorUW School of Pharmacy 2012
0 20 40 60 80 100 120 140 160
ibuprofen
albuterol
acetaminophen
hydrochlorothiazide
lisinopril
trazadone
ranitidine
amoxicillin
naproxen
citalopram
Most Commonly Prescribed Medications
43%
25%
7%
25%
Medication Source
Drug Donations
Bulk Drugs
Rx paid by MEDiC
Patient able to pay for Rx
Funding free medications is critical to caring for patients living in poverty.
Medications, however, also constitute our major financial expense. MEDiC
strives to insure our fiscal sustainability through careful efforts to control
medication expenses. Through partnerships with area pharmacies, we are able to purchase many medications
in bulk, and are able to cover other prescription costs at reduced rates. Finally, we use discount formulary programs offered by some large
national retailers.
Referrals M
EDiC
Rep
ort
31
As a MEDiC Council Member, I have to come to truly appreciate the need for the services MEDiC provides. I have had the great satisfaction of not only helping those in our
community, but also seeing the positive impact our team has made. This has been one of the most rewarding experiences of our medical school experience and allows us to not
only use our newfound skills, but reminds us of the human element that makes medicine such a wonderful field. I am confident that these experiences in MEDiC will help us
become better physicians down the road.
Andrew Henn, Referrals CoordinatorUWSMPH Class of 2013
0 10 20 30 40 50 60 70 80 90 100
Labwork (St. Mary's)
Benevolent Specialist Program Clinic
Dental (Dr. Kutz)
UW Specialty Clinics
Access Community Health Center
PT (Southside)
Northeast Clinic
Wingra Clinic
Dermatology (Southside)
PT (Salvation Army)
X-ray (St. Mary's)
Planned Parenthood
ER
Safehaven Psychiatric Clinic
UW Counseling Psychology Services
Blue Bus STI Clinic
Patient Referrals
Medical Director: Dr. Doug Kutz
Clin
ic Rep
orts
32
Total Patients: 318
80% of patients served at Grace Clinic in 2010 were
uninsured.
The top diagnosis at Grace in 2010 was
hypertension.
Many people assume those experiencing homelessness are
unemployed. A number of the homeless patients (13%) work full or part
time.
Grace was the first MEDiC Clinic to be
founded, in February, 1991, under the guidance
of Dr. Ted Goodfriend.
Grace operates out of three classrooms in the Porchlight, Inc.’s Men’s
Drop-In Shelter.
Grace Clinic
MEDiC has been an indispensable part of my medical education. The experiences I’ve had with MEDiC have certainly sharpened many skill sets, but more importantly, they have affected how I view our society and a person’s role in it.
We still live in a time where humans – people with names, histories, childhoods, families, and even favorite foods – are roaming the streets without a home. They have few resources available, and when poor health strikes they are seemingly at a loss. Society at large is often unwilling to help provide simple medical assistance, but thinks that the $1,010,000,000 spent on an extra B2 stealth bomber is acceptable. It is still shocking to me to think about the abject situations that humans must still endure today in this country, in our hometown.
Thankfully, this is where MEDiC comes in: by effecting vast, impactful changes on underprivileged peoples’ lives using a small budget and with a group of students from multiple health disciplines. It is a very moral institution, helping those in need both medically and otherwise. The populations we interact with know this, and invariably they have shown intense gratitude towards MEDiC personnel and operations. This gratitude has been a source of inspiration to me to continue studying and working during times when I think I’ve had enough. I can say with full honesty that I never leave a MEDiC clinic without feelings of accomplishment, social solidarity, and renewed enthusiasm to help others. I’m very proud to tell people I’m involved in MEDiC, and for good reason. It has been a memorable, irreplaceable experience.
Michael Regner, Grace Clinic Co-CoordinatorUWSMPH Class of 2013
DemographicsC
linic R
epo
rts
33
0
20
40
60
80
100
120
0-10 11-20 21-30 31-40 41-50 51-60 61-70 >70
Ages
Patient Ages
45%
5%
45%
4%
1%
Ethnicity
Caucasian
Latino/a
African American
Asian
Native American
Other
Employed13%
Unemployed87%
Employment
Insured20%
Uninsured80%
Health InsuranceMany homeless individuals
with insurance are not table to access services due
to co-pay requirements.
Data ReportC
linic R
epo
rts
34
0 10 20 30 40
hypertension
asthma
Upper Respiratory Infection
back pain
GERD
diabetes mellitus
allergic rhinnitis
allergies
osteoarthritis
Number of visits
Most Common Diagnoses
0 10 20 30 40 50 60
prescription refill
cough
skin rash
back pain
hypertension
blood pressure check
asthma
knee pain
foot pain
abdominal pain
Number of visits
Most Common Chief Complaints
Data ReportC
linic R
epo
rts
35
0 10 20 30 40 50
ibuprofen
albuterol
acetaminophen
naproxen
hydrochlorothiazide
lisinopril
cetirizine
hydrocortisone
clotrimazole
diphenhyrdamine
Most Commonly Prescribed Medications
60%
27%
10%
3%
Medication Source
Drug Donations
Bulk Drugs
Rx paid by MEDiC
Patient able to pay for Rx
0 2 4 6 8 10 12 14 16 18
Benevolent Specialist Program Clinic
Access Community Health Center
Dental (Dr. Kutz)
ER
Northeast Clinic
UW Specialty Clinics
Blue Bus STI Clinic
Labwork (St. Mary's)
X-ray (St. Mary's)
Dermtatology (SS)
PT (Salvation Army)
PT (Grace)
PT (Southside)
Dane County Mental Health
Referrals
Clin
ic Rep
orts
36
Total Patients: 321
55% of the patients seen at Salvation Army in 2010 were African American.
87% of patients served at Salvation Army in 2010
were uninsured.
Many homeless patients find it difficult to access
care even if they are insured. Co-pays and
transportation can present barriers.
The Salvation Army Clinic opened in 1991 under
the guidance of Dr. Murray Katcher, and
provides a wide variety of services to homeless women and children.
Salvation
Army Clinic
Serving as co-coordinators for the Salvation Army clinic has given us an opportunity to engage in our community, grow towards our future role as providers, and learn about local resources and challenges facing patients of the underserved population. We are so grateful for the weekly reminder at clinic about the real reason we are pursuing this profession; to care for those in need, recognizing the importance of treating the whole person. From this experience we will be able to share with our future patients and colleagues our knowledge of resources available in the community and strategies unique to caring for patients with limited health care options. Thank you MEDiC for this incredible opportunity and we look forward to participating in the future and the continued success of the organization.
Anne Becker & Kristin Sonderman Salvation Army Coordinators
UWSMPH Class of 2013
Medical Director: Dr. Murray Katcher
DemographicsC
linic R
epo
rts
37
0
20
40
60
80
100
0-10 11-20 21-30 31-40 41-50 51-60 61-70 71-80
Ages
Patient Ages
39%
2%
55%
2% 2%
Patient Ethnicity
Caucasian
Latino/a
African American
Asian
Native American
Other
Insured53%
Uninsured47%
Health Insurance
Employed13%
Unemployed87%
Employment
Male15%
Female85%
Gender
Data ReportC
linic R
epo
rts
38
0 5 10 15 20 25 30 35
back pain
cough
medication refill
rash
asthma
knee pain
headache
sore throat
pregnancy
ankle pain
Number of visits
Most Common Chief Complaints
0 5 10 15 20 25 30 35
asthma
depression
back pain
hypertension
upper respiratory infection
anxiety
referral necessary
diabetes
scabies
eczema
Number of visits
Most Common Diagnoses
Data ReportC
linic R
epo
rts
39
0 10 20 30 40
ibuprofen
albuterol
acetaminophen
naproxen
amoxicillin
metformin
advair
lisinopril
permethrin
Most Commonly Prescribed Medications
45%
26%
12%
17%
Medication Source
Drug Donations
Bulk Drugs
Rx paid by MEDiC
Patient able to pay for Rx
0 2 4 6 8 10 12 14 16 18
PT (Salvation Army)
Access Community Health Center
Northeast Clinic
UW Specialty Clinics
Benevolent Specialist Program Clinic
Planned Parenthood
Dental (Dr. Kutz)
Wingra Clinic
Safehaven Psychiatric Clinic
PT (Southside)
UW Counseling and Psychology
ER
Lab work (St. Mary's)
UW Eye Clinic
X-Ray (St. Mary's)
Referrals
Clin
ic Rep
orts
40
Total Patients: 795
65% of Southside Clinic’s patients in 2010 were
Latino/a.
The top diagnosis at Southside in 2010 was
hypertension.
64% of patients served at Southside speak Spanish
as their primary language.
Southside
ClinicMedical Director: Dr. Anne Eglash
The South Side MEDiC Clinic was established in November of 1992 under the guidance of
Dr. Cindy Haq.
The South Side Dermatology clinic was
started in 2004 by William Aughenbaugh,
MD, as a specialty clinic associated with the Southside MEDiC
clinic.
The South Side clinic provides healthcare services to uninsured residents of the low–income, racially and
culturally diverse neighborhood of South Madison. This clinic also houses two specialty clinics: Physical Therapy and Dermatology. The dermatology clinic treats patients
with a variety of conditions, from acne to erythemanodosum, an inflammatory disorder characterized by red
nodules under the skin on the legs and shins.
As a co-coordinator at MEDiC’s Southside Clinic, I am able to play an active role in the delivery of health care to people who would otherwise not be able to access care. Standing in the middle of a busy clinic, I can simultaneously hear several conversations; including what questions to ask the patient, differential diagnoses, teaching points, and treatment plans. There is an electric excitement in the room, as students see conditions they have only just learned, and apply knowledge from a recent lecture. Upper level students become teachers and realize how far they have come in their training. Faculty teach with an inspiring level of enthusiasm. In the midst of all the learning, demonstration, and teaching, people receive care and referrals which alleviate a little bit of stress in their lives. As I look around, the simple concept of delivering health care to those in need does not seem to cover what actually takes place.
It has been such a privilege to serve the students, faculty, and community who comprise the MEDiC program. Simply put, MEDiC makes a difference. For students, for faculty, for community.
Kathryn ZavalaSouthside Clinic Co-Coordinator
UWSMPH Class of 2013
DemographicsC
linic R
epo
rts
41
19%
65%
8%
3%
5%
Patient Ethnicity
Caucasian
Latino/a
African American
Asian
Native American
Other
Hmong
0
50
100
150
200
0-10 11-20 21-30 31-40 41-50 51-60 61-70 >70
Ages
Patient Ages
Yes36%
No64%
Employment
Male50%Female
50%
Gender
Yes1%
No99%
Health Insurance
English29%
Spanish64%
Southside Chinese
1%
Other6%
Language Spoken
Data ReportC
linic R
epo
rts
42
0 10 20 30 40 50 60 70 80
hypertension
GERD
depression
Urinary Tract Infection
diabetes
cyst (any)
migraine
tooth decay
asthma
back pain
Number of visits
Most Common Diagnoses
0 10 20 30 40 50 60 70 80 90
Physical Therapy
prescription refill
abdominal pain
headache
back pain
hypertension
cough
sore throat
skin irritation
toothache
Number of visits
Most Common Chief Complaints
Data ReportC
linic R
epo
rts
43
32%
14%
2%
52%
Medication Source
Drug Donations
Bulk Drugs
Rx paid by MEDiC
Patient able to pay for Rx
0 10 20 30 40
ibuprofen
ranitidine
lisinopril
HCTZ
loratidine
amoxicillin
cephalexin
clotrimazole
naproxen
penicillin
Most Commonly Prescribed Medications
0 10 20 30 40 50 60 70 80 90
Labwork (St. Mary's)
Benevolent Specialist Program Clinic
UW Specialty Clinics
PT (Southside)
Dental (Dr. Kutz)
Dermatology (Southside)
Wingra Clinic
X-ray (St. Mary's)
Northeast Clinic
Access Community Health Center
Planned Parenthood
ER
UW Eye Clinic
Well Women
Dane County Mental Health
Referrals
Clin
ic Rep
orts
44
Total Patients: 80
95% of patients served at Safe Haven in 2010 were
uninsured.
The top diagnoses in 2010 were depression
and insomnia.
Safe Haven is a 14 bed home serving homeless men and women who
have severe and persistent mental illness.
Safe Haven
ClinicMedical Director: Ron Diamond
Safe Haven expanded its volunteer base this year with the addition of psychiatry residents
who have expressed interest in observing
how the clinic operates.
It’s been an honor serving on the MEDiC Council as the Safe Haven clinic coordinator this year, and I’ve so enjoyed working with the caring and dedicated group of students from a range of health professions that make up this council. I’ve also been privileged to work with some phenomenal staff at Safe Haven and Porchlight, and thanks to their help we’ve been able to achieve much this year, including a referral process by which other MEDiC clinics are now able to directly refer patients to Safe Haven for psychiatric care. Clinic nights at Safe Haven have been a refreshing reminder of why I came to medical school and I will never forget my MEDiC experiences, nor the patients, physicians, students, and fellow council members who made them possible. My work through MEDiC has meant more to me than I can express, and I sincerely hope that next year’s council will enjoy as great an experience.
Rebecca Radue, Safe Haven Clinic CoordinatorUWSMPH Class of 2013
The Safe Haven Psychiatry Clinic was started in August, 1996, by UW medical students under the guidance of Dr. Ron Diamond.
DemographicsC
linic R
epo
rts
45
Male64%
Female36%
Gender
0
5
10
15
20
25
30
0-10 11-20 21-30 31-40 41-50 51-60 61-70 71-80
Ages
Patient Ages
54%
4%
42%
Patient Ethnicity
Caucasian
Latino/a
African American
Yes19%
No81%
Employment
Yes5%
No95%
Health Insurance
Data ReportC
linic R
epo
rts
46
0 5 10 15 20 25 30 35
depression
insomnia
mood disorder - NOS
anxiety
PTSD
schizoaffective disorder
schizophrenia
Number of visits
Most Common Diagnoses
0 5 10 15 20 25 30 35 40 45 50
depression
insomnia
drug refill
anxiety
paranoia
mood disorder
tingling/numbness
suicidal ideation
Number of visits
Most Common Chief Complaints
Data ReportC
linic R
epo
rts
47
0 5 10 15 20 25 30 35
trazadone
abilify
citalopram
seroquel
lexapro
paliperidone
gabapentin
olanzapine
Most Commonly Prescribed Medications
56%31%
13%
Medication Source
Drug Donations
Bulk Drugs
Patient able to pay for Rx
0 0.5 1 1.5 2 2.5
Physical Therapy
Labwork (St. Mary's)
Northeast Clinic
Access Community Health Center
Referrals
Clin
ic Rep
orts
48
Total Patients: 86
83% of patients served at Michele Tracy in 2010
were uninsured.
64% of patients at Michele Tracy were
unemployed.
81% of patients in 2010 were Caucasian.
Michele Tracy
ClinicMedical Director: Greg Sheehy
The Michele Tracy Clinic, first coordinated in 1997, was adopted as a MEDiC clinic in
1999 under the guidance of Dr. Greg
Sheehy.
The Porchlight, Inc. facility is home to over 100 residents who have
been affected by alcohol use, drug abuse
or mental illness.
As a volunteer and clinic coordinator, I've started to see how meaningful it is to patients when someone really listens to them. Between lectures and reading and studying, it's easy to forget that doctors are supposed to help the person and not just treat an illness. Sometimes I feel frustrated that I can't do more for the patients because of my limited medical knowledge. However, one of the most important lessons I've learned since volunteering with MEDiC is helping someone doesn't always require complex procedures. I might not "fix" the medical problem, but the patients really appreciate the interaction with students and the opportunity to talk with someone who really listens. MEDiC has taught me that compassion and empathy can go a long way when helping patients.
Suzy Lin, Michele Tracy Clinic Co-CoordinatorUWSMPH Class of 2013
MEDiC has been a great experience because it has allowed me the opportunity to work with a diverse group of patients. As a coordinator for the Michele Tracy clinic I enjoy working with the same patients each month, cooking for those in a transitional housing shelter, and applying what we learn in the classroom to patients. My time in the Porchlight community has enriched my education and based on positive feedback, I believe we are helping to improve the lives of our patients.
Arianna Sundick, Michele Tracy Clinic Co-CoordinatorUWSMPH Class of 2013
DemographicsC
linic R
epo
rts
49
0
5
10
15
20
25
30
35
0-10 11-20 21-30 31-40 41-50 51-60 61-70 71-80
Ages
Patient Ages
Yes36%
No64%
Employment
Caucasian81%
African American
18%
Other1% Patient Ethnicity
Male64%
Female36%
Gender
Yes83%
No17%
Health Insurance
Michele Tracy residents are typically eligible for medical assistance. Michele Tracy is a health education clinic and
doesn’t offer medical care.
Clin
ic Rep
orts
50
Total Patients: 60
100% of patients served at ARC House in 2010 were uninsured and
unemployed.
The top two diagnoses in 2010 were depression
and asthma.
ARC House
ClinicMedical Director: Dr. Alida Evans
This MEDiC Clinic, established in 2003
under the guidance of Dr. Alida Evans provides
health care for residents of ARC House.
These residents of ARC House are women
transitioning out of incarceration and/or
recovering from addictions.
Volunteering as the clinic coordinator at ARC house, I have had the great privilege to work with Dr. Alida Evans and a team of interdisciplinary student volunteers to provide care for women suffering from chronic health problems. Each month, I am amazed what I learn from the other medical, pharmacy, and physical therapy students, and from the residents as we educate the women about various health issues and work with them to develop healthcare plans for chronic pain and other disease processes, overcome financial barriers to healthcare access, find affordable options for medications, and obtain follow up care in the community after they leave the house.
I have been humbled by speaking with the residents about overcoming incredible barriers to accessing healthcare without insurance and discussing the great stigmas associated with prior imprisonment and the struggles of alcoholism and drug abuse. Serving as a clinic coordinator has been an invaluable experience, and it has been far and away my greatest experience in medical school.
Alison Bauer, ARC House Clinic CoordinatorUWSMPH Class of 2013
DemographicsC
linic R
epo
rts
51
0
5
10
15
20
25
0-10 11-20 21-30 31-40 41-50 51-60 61-70 71-80
Ages
Patient Ages
78%
2%
20%
Patient Ethnicity
Caucasian
Latino/a
African American
No100%
Employment
No100%
Health Insurance
Data ReportC
linic R
epo
rts
52
0 2 4 6 8 10 12 14 16 18 20
depressionasthma
bipolar disorderhypertension
migraine headacheGERD
schizophreniaHepatitis C
seizuresosteoporosis
Number of visits
Most Common Diagnoses
0 5 10 15 20 25 30
medication refill
depression
headache
asthma
hypertension
anxiety
GERD
allergies
Number of visits
Most Common Chief Complaints
Data ReportC
linic R
epo
rts
53
0 2 4 6 8 10 12 14
sertraline
albuterol
metoprolol
amitriptyline
benadryl
hydrochlorothiazide
ibuprofen
propanolol
trazadone
citalopram
Most Commonly Prescribed Medications
0 1 2 3 4 5 6
Benevolent Specialist Program clinic
Wingra Clinic
Well Women
Labwork (St. Mary's)
Planned Parenthood
Dental
Dermatology (Southside)
PT (Salvation Army)
Safehaven Psychiatric Clinic
Referrals
43%
25%
7%
25%
Medication Source
Drug Donations
Bulk Drugs
Rx paid by MEDiC
Patient able to pay for Rx
The clinic is set up to do simple fillings, extractions, root canals, stainless steel crowns for kids, fluoride varnish applications, and
pulpotomies (baby tooth root canals). Students volunteering at the SA dental clinic have expanded their role from in-take and patient history to assisting in activities such as suctioning and assisting in
dental procedures.
Clin
ic Rep
orts
54
Total Patients: 177
63% of patients seen at SA Dental Clinic in 2010 were African American.
76% of patients seen at the clinic in 2010 were
female.
61% of patients were uninsured.
The Salvation Army Dental Clinic opened in 2009, by Lisa Bell, RD,
MPH, and area dentists Dr. Matt Kutz and Laura
Tills.
Salvation Army
Dental Clinic
Establishing the SA dental clinic was made
possible by both a grant for set-up costs
and equipment as well as collaboration with
the Salvation Army, the MEDiC Salvation Army
Clinic, the Madison Dental Initiative, and the Morgridge Center
for Public Service.
For the last year, I’ve had the privilege of being a member of the MEDiC council and serving as a clinic coordinator at the Salvation Army dental clinic. It has been a very unique experience getting to work and develop relationships with all of the people who help the clinic to thrive; the extremely generous group of volunteer dentists, the Salvation Army workers, and all of the assistants and student volunteers who’ve donated their time and energy. This collective effort is essential to the clinic’s success. As a coordinator I’ve had the opportunity to see that collective effort from the inside out and it is truly inspiring. The hard work of everyone is paying off and so many patients are receiving quality dental care who otherwise wouldn’t. I feel honored to be a part of it all.
Willie AlbieroSA Dental Clinic Co-Coordinator
UWSMPH Class of 2013
Medical Directors: Matt Kutz, DDS, Laura Tills, DDSEducational Director: Dr. Benjamin Farrow
The Dental Clinic would like to make a special
thank you to Delta Dental, the Morgridge
Center for Public Service, and Heartland Credit
Union for their financial support this year.
DemographicsC
linic R
epo
rts
55
More than 160 fluoride varnish applications were done in 2010
at the SA Dental Clinic.
28%
9%63%
Patient Ethnicity
Caucasian
Latino/a
African American
Yes39%
No61%
Health Insurance
Male24%
Female76%
Gender
0
5
10
15
20
25
30
35
40
0-10 11-20 21-30 31-40 41-50 51-60 61-70 >70
Patient Ages
Data ReportC
linic R
epo
rts
56
0 5 10 15 20 25 30 35 40 45 50
tooth extraction
filling
cleaning
Fluoride treatment
nerve room
cavity
tooth decay
referral necessary
lost filling/cap
Most Common Diagnoses
0 10 20 30 40 50 60 70 80 90 100
tooth pain
check up
cleaning
cavity
chipped tooth
gum pain
tooth sensitivity
Most Common Complaints
Data ReportC
linic R
epo
rts
57
0 5 10 15 20 25
ibuprofen
amoxicillin
Most Commonly Prescribed Medications
Coming from a background of working with low-income youth before entering medical school, MEDiC’s mission of providing healthcare to the underprivileged people in the Madison area is a mission that resonated with me. I believe health care is the lynchpin of one’s quality of life. An individual’s health has a direct impact on other areas of life such as educational outcomes and the ability to provide for one’s family. MEDiC provides the necessary service of health care for thousands of people each year, and working to increase MEDiC’s impact on patients by continually improving its effectiveness and efficiency is what has motivated me through my first two years of medical school. I intend on being involved in improving the healthcare of the underserved throughout my entire medical career.
Ian Stormont, PresidentUWSMPH Class of 2013
0 2 4 6 8 10 12 14 16 18 20
Advanced Dental Care
Access Community Health Center
Patient Referrals
Ackn
ow
ledgem
en
ts
58
UW FoundationUW School of Pharmacy
UW School of NursingUW Health
UW—SMPH Faculty, Staff, and StudentsUW—SMPH Academic Affairs
UW—SMPH Department of Family Medicine UW—SMPH Physician Assistant ProgramUW—SMPH Physical Therapy Program
UW—SMPH Dermatology ProgramAccess Community Health Center
ARC Community Services, Inc.The Salvation ArmySt. Mary’s Hospital
Heartland Credit UnionMadison Dental Initiative
UW—Morgridge Center for Public ServiceDelta Dental
Benevolent Specialist ProjectPorchlight, Inc.
Reach Out and ReadDr. Matthew Kutz, DDS.
Dr. Laura Tills, DDSLisa Bell, RDH, BSDH
Most especially, we extend our deepest gratitude to all of the
remarkable people who volunteer their time and talents, allowing
MEDiC to fulfill our service mission.
MEDiC would like to thank the following groups and individuals for their outstanding contributions to the underserved of Madison.
Acknowledgements