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Mission
Marketing in a CrossCultural Context
International Expansion of NormandieEndo Technology
Presented By:Damien ALCAINA, Amardeep SINGH, Anne-Sophie TEXIER
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Contents
Introduction
Market Research
Marketing Strategy
Marketing Mix
Recommendations Conclusion
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Introduction
THE COMPANY:
Medical devices Exists in several European
Countries
Dominant Cleaning devices
THE PRODUCTS COMPETITION:
Gastroenterology: +++ Proctology: +Cleaning Devices: -
Niche marketHighest revenues
OUR MISSION:New Foreign Markets Expansion
Product promotion
Medica 2010
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Marketing Research
SWOT
PORTER
PEST
Country Selection
Mode of Entry
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SWOT
Strengths- Made in France
- Leader on the French Market
- Innovative product
- Production quality monitoring
Weaknesses- Sullied reputation after the purchasing of OdonTechnology
- Easily copy able products (no patented)
- Lack of staff (sales force)
- Lack of innovation
- Stock management
Opportunity- Growth markets in Europe and USA
- Sales force
- Ageing population
- Niche market with limited competitors
- Web site visibility
Threats- Strong competition from Organized players
(Pentax, Olympus,)- Govt. health care participation falling
- Dependence on suppliers
- Environmental issues (single use plastic)
- Compatibility of international technicalstandards
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PORTER Five Forces
0
1
2
3
4
5
Bargaining power of
Customers
Competitive rivalry
within an industry
Threat of new entrantsThreat of substitute
products
Bargaining power of
suppliers
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PEST Analysis
Political Stability European guideline
93/42/EEC aboutmedical devices
Technological Full equiped in new
technology Research programms
Economical Rich and stable
economies
Medical devices marketin growth for the future
Social
High quality health caresystem
Ageing population
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Country Selection
Macro Level research :
Population Potential number of endoscopies (Comparison with France ratio)
Size of the market :Medical devices
Life expectancy
Health expenditure per capita
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Mode of Entry
Stage 1 Stage 2 Stage 3 Stage 4 Stage 5
Export
Motive
Geographica
lly suitablemarkets
Long term
profitsMarketexpansion
North
Americasales growth
African
and otheremergingmarkets
Consolida-
tion
MarketSelection
Italy, Spain,Netherlands
Austria,Sweden
Canada, USA Maghreb Global
Entry Mode Distributors(Italy: salesrep)
LocalDistributors
Exclusivesalesrepresentative
Local Offices Diversifica-tion ofproduction
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Marketing Strategy
Segmentation
Positioning
Short termObjectives
Long term Objectives
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Segmentation & Positioning
SEGMENTATION :
y 5 countries
y Distributors
y End users: Clinics, hospitals,
POSI
TI
ONNI
NGy Cost efficiency
y Fast-cleaning
y Highly valuable product (safer
product)
Production
LocalDistributors
GPO
End Users
Procurement Department of
health centers
Or
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Marketing Mix
Product
Price
Place
Promotion
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Product
Company Website
Packaging: optimize efficiency Metal notch to support the Product box
Replace notice with stickers behind the box
Language adaption
Made in France
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Price
237,5
37,5
250
50
250
80
0
50
100
150
200
250
Option 1 Option 2 Option 3
NET
Dealer
40 0
35 0
37 0
167,50
25 0
30 0
35 0
0
5 0
1 0 0
1 5 0
2 0 0
2 5 0
3 0 0
3 5 0
4 0 0
4 5 0
D C Co s t D C Se l l i n g Pr i ce N E T Br us he s A Br us he s B Br us he s
25 0
167,50
37 0
35 0
40 0
30 0
35 0
0
5 0
1 0 0
1 5 0
2 0 0
2 5 0
3 0 0
3 5 0
4 0 0
4 5 0
D C Co s t D C Se l l i n g Pr i ce N E T Br us he s A Br us he s B Br us he s
O p t i o n 1
O p t i o n 2
O p t i o n 3
3 PRICING STRATEGIES:
Same Price
High Price: Revenue Sharing Higher Price: Dealer Incentive
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Place
Distributors channel in the5 countries
Experience and goodrelationship with present
partners
Financial and stafflimitations
Expertise of localdistributors knowing themarket
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Promotion
VALUE ADDITION- No damage toEndoscope
- Ergonomicallydesigned
PRODUCTEFFICIENCY
- 94% residualremoved in one go
- Single passagecleaning
COST EFFICIENCY- Very Economical
- Saves process time
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Recommendations
Communication
Product
Pricing Strategy
Market Selection
Administration
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Conclusion
Potential toInternationalize
Competition & Productpatents
Efficient communication-Key to success
Presence at Medica2010
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Questions ?
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PEST Analysis5 countries
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PEST Italy
PoliticalDifference in Powers at National, Regional and Local Levels
Corruption
Ranked second best healthcare system in the wordby the World Health Organization
Foreign companies are charged on the turnovermade in Italy
Convention for the Avoidance of Double Taxation
between France andI
taly
TechnologicalReinforcement of the scientifical base of thecountry
Large industrial research programms
Public-private sector partnership in the researchprogramms : Objetive of 2,5% of the GDP in 2010
EconomicalPublic debt : 105,8% of GDP, Growth rate -1%
Small Business based economy
GDP forecasting of 3% per year for the mdicaldevices market until 2013
Valuation of the market in value in 2013 : 11billions dollars
Strong rgional contrasts between the north and
south of the country
SocialAgeing population, Population of 70-74 years old isSuperior than 0-4 years old
Demographic Growth rate : 0,04 %Public service : tradition
Prevention policies in the healthcare area
Good awareness of people to health
Source: Datamonitor, Country Analysis Report, May 2009
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PEST Spain
PoliticalUniversal Healthcare system : For all catgories ofpeople (spanish, aliens, tourists, illgal immigrants)
Ranked 7 best healthcare system of the world by theWord Health Organization
Decentralised healthcare system : 3 levels (National :Health Minitry, Autonom communities, local)
European guideline 93/42/EEC about medical devices
Convention for the Avoidance of Double Taxation
between France and Spain
TechnologicalSpain spends 1% of its GDP in searching anddveloppement (France : 2,13%) ; Objective is
2% by 2010
INGENIO 2010 programm : Policies in terms ofsearching in the private sector.
Private-public sector partnership
EconomicalGrowth : 0,9 % (2008)
Public debt : 40,7% of GDP (2008)
Inflation : 4,1 % (2008)
The Dutch banking sector experienced a turbulentyear in 2008
GDP forecasting of 2,1% per year for the mdicaldevices market until 2013
SocialAgeing population : 18 % of population is aged bymore than 65 years
Spain spent 7,9% of GDP for its healthcare system.European average is 9% :
The objective for 2009-2010 is 8,1%
Good awareness of the population to health issues
Source: Datamonitor, Country Analysis Report, May 2009
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PEST Austria
PoliticalStable macroeconomic policies - Successfulexecution of pension and healthcare reforms
Long-term financial sustainability of the pensionsystem
Austrias improving trade relations with the EUs
Reduced financial disincentives for people whocontinue to work at an older age than usual.
ESI= Rank 10, Parliamentary democracy, 62%Austrians lack confidence in EU
TechnologicalR&D = 2.45% of its GDP, to be upped to 3% in 2010
46.7% R&D by Private Enterprises, 37.4% by ForeignSupport
Austria attracts foreign investors with its lowcorporate tax rate
Robust manufacturing sector
98% Austrian Companies use the internet.
EconomicalStrong Employment Growth, Deficit down to 0.4%of GDP
Top three importers: Germany ,45.5%, Italy7.1%;Switzerland5%
Top three Export partners: Germany, 29.8%; Italy8.8%; US4.9%
Medical healthcare is under the state control, GovtRevenues up 7.1% in 2006-07
SocialHigh quality of Life, Low unemployment
Population aged over 65 to double by 2050
Major medical events, over 264 hospitals
Healthcare expenditure $3763 Per Capita
Source: Datamonitor, Country Analysis Report, May 2009
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PEST Netherlands
PoliticalDisagreement amongst coalition partners
Positive Government policies on social welfare
Free-market system for the last two decades
increased level of terrorist threat
Decreased public spending in the face of an economic
slowdown
TechnologicalThe Netherlands in general has a high innovationcapability
Netherlands has attained a highly moderntelecommunications backbone
The Entrepreneurial class has not shown bigachievements
EconomicalBy the end of 2008, the Dutch economy hadentered recession
Presence of strong export, tourism, constructionand logistics sectors in the country
Governments stimulus package
The Dutch banking sector experienced a turbulentyear in 2008
The employment situation is expected to worsen in2009
SocialMost generous countries in terms of coverage andbenefit levels to the disabled and senior citizens in
the entire EU (1 Million get benefits)Population aged 65 or over will rise from 14.4% to16.2%
Working on Care. Under this initiative, thegovernment plans to increase job opportunities inthe healthcare and social welfare markets.
Healthcare expenditure was 9.9% of GDP
Source: Datamonitor, Country Analysis Report, May 2009
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PEST Sweden
PoliticalDemocracy with a Stable Govt.
Reduction of the populations dependence onsocial benefits
Corporate tax rate has been reduced from 28% to26.3% in 2009
To spend $3.6 billion to boost employment
Awaiting Pension and Retirement reforms
TechnologicalPrivate Sector responsible for 70% R&D andinnovation
Vey High internet and mobile penetration
Highly developed technology intensive industry
The Swedish government plans to be a completelyoil-free economy by 2020,
EconomicalEconomy Substantially affected by recession of2008
Govt. finances healthy, budget surplus 2.8%
Openness to foreign Investments
High Corporate tax rates
Cuts in employers' social security contribution
SocialHDI= 6th on 177 countries
Model universal social security system
Life Expectancy 80.7 Years, positive social climatefor women
Healthcare expenditure $3289 Per Capita
80% of the workforce belong to labour unions
Source: Datamonitor, Country Analysis Report, May 2009