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Sydney’s Darling Harbour A Dream For IncentivesThe Sydney Convention and Exhibition Centre made the most of its stunning harbourside location to create a carnival atmosphere when it hosted 74 international incentive buyers at a special luncheon this month. Arriving by boat in the heart of Sydney’s bustling Darling Harbour tourism precinct...

November 19, 2009Published by Odyssey Media Group

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MEETINGS, INCENTIVES, CONVENTIONS & EVENTS

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Raising Cologne’s Profile As An International Convention DestinationBetween 1-3 December 2009, the Cologne Convention Bureau (CCB) will hold its first joint presentation with partners KölnKongress GmbH and the PULLMAN Cologne Hotel at the shared German stand at EIBTM in Barcelona. EIBTM is considered one of the most important international trade fairs in terms of conventions, events, meetings and incentive and business travel.

Sheraton Puerto Rico Convention Center Hotel & Casino OpensStarwood Hotels and Resorts Worldwide, Inc and Interlink Group have announced the grand opening of the new Sheraton Puerto Rico Convention Center Hotel & Casino. Located adjacent to the Puerto Rico Convention Center in San Juan’s newest vibrant commercial and residential district, the new 503-room property welcomes both business and leisure travelers, offering exceptional meeting facilities, a full-service casino...

The Gold Coast Convention & Exhibition Centre Queensland’s Best Venue The Gold Coast Convention and Exhibition Centre (GCCEC) has been recognized as Queensland’s best venue for Meetings and Business Tourism. Judged against a tough selection of superior venues, GCCEC was announced as the winner at the 2009 Queensland Tourism Awards, presented by Queensland Airports Limited, on Friday 13th November.

Convention Centre Bosses ‘Most Influential’BT Convention Centre Liverpool is once again set to add to its trophy cabinet as two senior employees are short listed as ‘the most influential’ in the UK events industry. BT Convention Centre, part of ACC Liverpool, has confidently asserted itself at the fore of the European convention and events industry in the 18 months since it opened.

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INSIDEUFI CEO Think Tank: Exhibition Leaders Review Global State Of The Industry page 3Convention Centre Bosses ‘Most Influential’

Kenes Group Launches New UK Operation page 4MPI Foundation Canadian Economic Impact Study UpdateRaising Cologne’s Profile As An International Convention Destination

Düsseldorf Reinvents The Traditional Christmas Market page 5Santa Monica Invites Business Travelers & Meeting GroupsSydney’s Darling Harbour A Dream For Incentiv

International Award For São Paulo Tourism page 6San Francisco Voted #1 U.S. City To VisitIceland Receives Site’s Prestigious Crystal Award

The Brewery Launches ‘Shotgun Seminars’ page 7Amsterdam RAI Leading The Way In Sustainability The Gold Coast Convention & Exhibition Centre Queensland’s Best Venue

The QEIICC Selected As Venue For High Profile Iraq Inquiry page 8Vienna: Congress Acquisitions For 2011, 2012 And 2015Metro Toronto Convention Centre Achieves BOMA BESt Certification

IMEX Launches New U.S. Show IMEX America page 9Site Conference 2011 To Follow After IMEX North America In Las Vegas

Business Travel & Meetings Show 2010 page 10Over 50,000 Business Appointments At EIBTMHSMAI Asia Pacific Hosts Asia Connect In Hong Kong And Thailand

Malaysia Wins Bid To Host Major Asia Pacific Medical Congress In 2012 page 11WTTC: Beijing To Host 10th Global Travel & Tourism Summit

Sheraton Puerto Rico Convention Center Hotel & Casino Opens page 12Hotel du Palais In Biarritz Offers Golf & Pilates Program

New Resort In Hua Hin Thailand page 13

IAPCO Responds To “EU To Declare War On Business Trips” page 14

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NEWSConvention Centre Bosses ‘Most Influential’BT Convention Centre Liverpool is once again set to add to its trophy cabinet as two senior employees are short listed as ‘the most influential’ in the UK events industry. BT Convention Centre, part of ACC Liverpool, has confidently asserted itself at the fore of the European convention and events industry in the 18 months since it opened.

General Manager Jacquie Rogers, and Tom Lechthaler, Head of Event Management, have been selected for the Event 100 List; the highly coveted ‘who’s who’ in the conventions and events industry.

BT Convention Centre is recognised for its unsurpassed levels of service and renowned green credentials, with 2009 a record year for the Liverpool icon;

117 events have been staged, including Gordon Brown’s first Cabinet meeting of the year, the Liberal Democrats Spring Conference and the TUC Annual Congress

6 awards have been won, including Gold accreditation in the Green Tourism Business Scheme (GTBS), ‘Excellence in Business Tourism’ and the ‘Sustainable Tourism’ award at the Northwest Tourism Awards. The venue will now go forward to the national Enjoy England for Excellence Awards.

ACC Liverpool, comprising BT Convention Centre and Echo Arena, had an economic impact of £200m on the city of Liverpool in 2008.

Jacquie Rogers said: “To be recognised by our peers reflects the positive impact we’ve had on visitors to the city and confirms the amount of hard work we’ve put in this year. We have a large team of people dedicated to making sure that every event we run is to the highest standards of service and quality.”

Head of Event Management, Tom Lechthaler added: “Our events are as unique as our people and I see this recognition as not so much of a personal attribute but part of a team effort.”

UFI CEO Think Tank: Exhibition Leaders Review Global State Of The IndustryEighteen exhibition industry leaders gathered in Zagreb (Croatia) on October 28, for the third “UFI CEO Think Tank”. UFI, the Global Association of the Exhibition Industry, includes the world’s leading show organisers and exhibition centres in 83 nations. The participating Think Tank CEOs represent UFI “Group” members who are each organisers of exhibitions or managers of venues in multiple nations. The fourteen organisations participating at this exceptional “Think Tank” session represent an annual turnover of over 4billion euros and organize over 1500 exhibitions.

The Think Tank group reviewed the challenges exhibition industry faces today at a global level in the current economic environment, and addressed measures they have initiated in response to the challenges confronting the industry. Jochen Witt, Think Tank moderator and CEO of JWC, pointed out that, “despite a sense that the current economic squeeze has forced the exhibition industry to tighten its operating structure, the group acknowledged that this has pushed them to re-examine their business models, streamline their management structure and rationalize their event portfolios.”

Developing creative business models to meet the new demands of exhibitors and visitors has also had the unexpected advantage of creating new levels of loyalty among these target audiences.

While overall exhibition business profits have decreased in 2009, the industry’s costcutting measures allowed the industry to hold stable most exhibitor costs. Nick Forster, Global Commercial Director of Reed Exhibitions, provided a concise assessment shared by most Think Tank participants, saying “recession gives you a chance to examine what’smsustainable.”

A rapid review of 2009 results for these CEOs indicates that there are several variables influencing overall industry results. Geographically, the weakest industry results are to be seen in Europe, North America, Japan, India, and Russia. However, surprisingly strong results, were noted in China, Brazil and Turkey. In almost all cases, organisers reported that their “leading trade fairs” were able to remain stable or even exceed expectations despite their geographical location.

Trade fair success also tracked closely to overall industry patterns with negative results noted in sectors including automobile manufacturing and real estate or positive results in the gas and energy sectors.

Among the measures taken by these Think Tank leaders were targeted cost-cutting, headcount reductions and negotiation of more flexible labour agreements. Though newbuild programmes seem generally to be put on hold, the industry is clearly planning ahead as it continues to invest in staff training and the installation of new IT and data management systems aimed at improving CRM and providing exhibitors with solid ROI and lead generation data.

Eric Everard, Executive Chairman of the Artexis Group, stated, “This is a time to reduce levels of risk and exposure. But it’s also a time to seek new business opportunities through joint ventures and new cooperative relationships.”

While remaining conservative about the timeframe for an economic turnaround, the group expressed overall agreement that while divesting loss leaders was imperative, interesting opportunities do exist today for targeted acquisitions and new revenue streams. John Shaw, UFI President, summarized the UFI CEO Think Tank group’s overall conclusion, saying “The economy may turn around in 2010, or perhaps in 2011. But in any case the exhibition industry is moving ahead in anticipation of the needs of our exhibitors and visitors.

As a motor for commercial opportunities, the global exhibition industry will continue to play a key role in support of economic development in the future.”

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Kenes Group Launches New UK OperationThe Kenes Group, a world leader in long-term Professional Congress Organisation (PCO) and Association Management and Consulting (AMC), has announced that following the recent merger with Confab Consulting Ltd., they are now launching their UK operation, branded as Kenes UK.

The UK office, based in London, expands the foothold of the Kenes Group into the UK and Ireland, significantly bolstering their presence and scope with regards to International congress organisation and providing the ideal vehicle to penetrate the growing UK medical and scientific market.

“We are delighted to now be fully integrated into the Kenes Group,” commented Michael Foreman, the Managing Director of Kenes UK and previously co-founder of Confab Consulting. “Joining the Kenes Group puts us in a really strong position that enhances our ability to build a firm business platform and grow our already impressive client portfolio.”

The new collaboration allows Kenes UK to use their significant local knowledge and connections, whilst being supported by the Group’s expertise and extensive range of global services, potentially increasing both parties’ share in the International and National medical association markets.

The UK company will provide PCO and AMC services to National UK-based associations, assisting in increasing their brand awareness, meeting organisation, and to promote the UK as a prime location to host International meetings.

Dan Rivlin, Kenes Group Managing Director said: “Our mission at Kenes International is to lead and facilitate the global exchange and management of medical knowledge. Successfully launching the Kenes UK operations supports our aim to become a leader in this field in the UK, drawing on the heritage and values of the Kenes Group and wealth of experience of the two companies.”

With more than 44 years experience, the Kenes Group is committed to providing the highest standard of service to medical and scientific associations, aiding in the facilitation of responsible exchange and management of scientific knowledge.

Kenes prides itself on the fact that they listen to their clients, anticipate their

MPI Foundation Canadian Economic Impact Study Update Meeting Professionals International Foundation recently commissioned an update to its groundbreaking 2006 Canadian Economic Impact Study (CEIS). The 2007-2008 CEIS Update study demonstrates that the meeting industry continues to provide and create jobs, generate billions in tax revenue and grow the Canadian economy. Business meetings and events impact virtually every industry while providing key contributions to the Canadian tax base.

The 2007-2008 CEIS Update utilized linkages between economic data, official tourism statistics and the benchmark CEIS (2006) results. The CEIS Update demonstrates that the economic contributions of meetings and events activity in Canada at the end of 2008 was slightly higher than the 2006 figures released in the original study in spite of the change in economic conditions over this period of time.

“Nearly double Canada’s population attends meetings annually,” said Joe Nishi, MPI Foundation Canadian Council Chairman. “The CEIS unequivocally proves that the meeting industry is paramount to the face-to-face interactions that drive business success throughout Canada.”

Highlights from the study reveal the overall effects (direct, indirect and induced impact) of Canadian meetings activity to the Canadian economy:

- Generated more than $71 billion/year in industry output- Produced more than 673,000 meetings/year with an average of 70 million annual participants- Generated more than $14 billion in annual tax revenues for all levels of government- Created the equivalent of more than 550,000 full-year jobs/year

“The fact that we see relatively stable attendance figures, over a three-year period, speaks to the continuing importance of meetings activity, for both participants and the businesses that hold meetings,” said Ken Ross, senior research associate for Maritz Research.

The meeting industry was affected by the growing economic recession in the latter part of 2008. The data shows that the number of meetings shrank in 2008 by -3.4 percent versus 2007, but this still represented minor growth (+.3 percent) over 2006 activity. There were similar results when measuring the total Industry Output; 2008 was down 1.3 percent versus 2007, but 2008 was equal to 2006. The CEIS Update concludes that the meeting industry is not recession-proof but remains a vital industry that contributes greatly to the overall Canadian economy.

www.mpiweb.org/ceiswww.mpifoundation.org

needs, understand their core values and worldviews and help them to achieve excellence. As processes and technology evolves, Kenes embraces the challenges and adapts to change, implementing innovative technology and resources.

Kenes is the long term PCO for 45 European and International clients in key medical areas and also provides AMC services to 18 European, Asian and International medical associations. The Kenes Group now comprises of offices in London, Munich, Hamburg, Berlin, Tel Aviv, Singapore, and Santiago de Chile, with the headquarters based in Geneva.

Raising Cologne’s Profile As An International Convention DestinationBetween 1-3 December 2009, the Cologne Convention Bureau (CCB) will hold its first joint presentation with partners KölnKongress GmbH and the PULLMAN Cologne Hotel at the shared German stand at EIBTM in Barcelona. EIBTM is considered one of the most important international trade fairs in terms of conventions, events, meetings and incentive and business travel.Together, the partners will introduce the varied range of services offered by the

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Santa Monica Invites Business Travelers & Meeting Groups Santa Monica’s popular Sun, Sea, Save package has officially been extended to business travelers and corporate groups, who may now take advantage of a third night free, as well as a variety of free offers and activities, when booking with participating Santa Monica hotels through December 31, 2009.

Santa Monica offers an ideal destination for corporate travel and meetings. With its casual yet sophisticated atmosphere and meeting spaces with amenities to match, it’s no wonder that companies like Google, Sony and MTV have offices in the city. Sun, Sea, Save gives business travelers the option to add a guilt-free night to their business trip and bring the family to enjoy an extra day of sunshine on Santa Monica’s wide beaches. From beautiful beachfront hotels, downtown locations and value options to boutique havens, Sun, Sea, Save is being offered by a range of hotels that are as diverse as their destination.

The free offers continue for the meeting professional - the perks don’t stop at a third night free. Organizers can secure value for their meeting by taking advantage of one of a number of offers from the destination, including complimentary open-air transportation to any Santa Monica offsite meeting venue, complimentary breakfast, a free group yoga session on the beach, 10%

Sydney’s Darling Harbour A Dream For IncentivesThe Sydney Convention and Exhibition Centre made the most of its stunning harbourside location to create a carnival atmosphere when it hosted 74 international incentive buyers at a special luncheon this month.

Arriving by boat in the heart of Sydney’s bustling Darling Harbour tourism precinct, the Dreamtime 2009 guests were welcomed by colourful buskers, including flamboyant dancers and muscular surf lifeguards on stilts, as they strolled to the waterfront convention centre.

Once inside the Centre, the delegates enjoyed magnificent views over the city skyline and harbour while a team of chefs prepared a gourmet lunch featuring local produce such as Kangaroo Valley truffles, Northern River veal and New South Wales cheeses.

Sydney Convention and Exhibition Centre Chief Executive Ton van Amerongen said feedback from the lunch had been overwhelmingly positive.

“We wanted to show delegates that the Sydney Convention and Exhibition Centre offers more than simply a venue for incentives – we deliver the entire Sydney experience from our beautiful harbour to our vibrant entertainment and fantastic food,” Mr van Amerongen said.

“The verdict was that we had ticked all the boxes for delegates looking for an exciting event that embraced Sydney.”

Hosted by Tourism Australia, Dreamtime 2009 attracted more than 80 incentive buyers from 15 key markets around the world.

international convention destination, Cologne. This includes convention centres, an attractive conference hotel business and unusual event venues.

However, location advantages, such as Cologne’s central position and excellent accessibility, the density of the media industry and not least the friendliness of the people make Cologne a particularly interesting venue to international events planners. In order to illustrate this, the CCB, in cooperation with Kuhlmann International, has invited selected hosted buyers to Cologne’s joint stand in Barcelona.

“After the successful EIBTM premiere last year, we are looking forward to this trade fair - which is a key event in the MICE sector calendar - where we will be represented for the first time with two partners. We want to make a collaborative effort in particular to raise Cologne’s profile as an international convention destination with a wide range of attractive offers,” explained Stephanie Franke, Head of the Cologne Convention Bureau.

www.conventioncologne.de

Düsseldorf Reinvents The Traditional Christmas MarketThere will be no Christmas-market-déjà-vu for this year’s holiday shoppers who stop at Düsseldorf’s historic Old Town. Visitors expecting the same old formula of repetitive booths and merchandise at every corner will marvel at this new Christmas market concept. The innovative experience takes visitors through six separate Christmas villages, each featuring a different theme, design, vendors, and attractions - transforming a holiday stroll into a multi-stop marvel for the market’s five-week run from November 19 - December 23.

The city is introducing this new vision in order to enhance the experience of a traditional event, and to highlight today’s Düsseldorf: a place of astonishing diversity and mix of styles. The city’s Old Town top attractions serve as the stages for each of the six market themes. For example, the square at elegant Schadowstrasse will become the “market of stars,” incorporating a theme of giant crystals and stars. Town Hall Square will become a village of artisans working in wrought-iron, glassblowing, and candle making. And the market on Flinger Strasse will feature booths that are replicas of Düsseldorf’s historic town houses. In addition, there will be an “Angels’ Market,” a brand new ice rink for free skating, as well as amusement park

rides, and a theater of giant puppets in a heated tent. Düsseldorf’s luxury shopping avenue “Koenigsallee,” which dazzles shoppers all year long, will be ablaze with holiday cheer, thanks to thousands of lights and decorations in the giant chestnut trees that line this elegant street.

The market is open daily from 11:00 am - 8:00 pm, Sunday - Thursday; 11:00 am - 9:00 pm Fridays and Saturdays, November 19 - December 23, 2009. The market is closed on Sunday, November 22.

Düsseldorf, only a short distance from many major destinations, makes possible easy travel to the Rhine-Ruhr area, Cologne, Belgium, and the Netherlands, as well as many opportunities for short and long-term stays. Düsseldorf International Airport, Germany’s third largest, offers several non-stop flights from US cities, as well as convenient connections to many European cities and beyond.

www.duesseldorf-tourismus.dewww.visitduesseldorf.de

of the group’s master account to be used for airport transfers, audio visual needs, spa services, and more.

For corporate travelers or meeting attendees, the program perks include bicycle rentals courtesy of Perry’s Café, free rides on Pacific Park’s solar-powered Ferris Wheel and the historic Carousel, located on the 100 year old Santa Monica Pier. And to get around in Santa Monica, the packages include day passes for the award-winning Big Blue Bus, along with a list of ‘25 Free Things to Do in Santa Monica’.

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Iceland Receives Site’s Prestigious Crystal AwardOn October 31st Iceland received a seal of approval when US event organiser Harith Productions, along with the Hilton Reykjavik Nordica and the Icelandic DMC Practical Travel, received SITE´s prestigious Crystal Award for an exceptional motivational programme for a group of 200 guests. The event, named The Land of Contrasts, highlighted Iceland´s nature at its best. Guests enjoyed different activities such as snorkelling, caving, horseback riding and a guided tour visiting museums and galleries, together with dining in and around Reykjavik. The event ended at the Hilton Reykjavik Nordica with an evening filled with entertainment by Icelandic performers and a menu reflecting the theme.

“This award strengthens Iceland’s reputation as the perfect destination for great events, conferences and incentives,” said Anna R Valdimarsdottir, Convention Manager at the Iceland Convention & Incentive Bureau. “It demonstrates yet again how Iceland can offer an imaginative incentive, with our history, culture, cuisine and the expertise of the people working in the meeting industry in Iceland today coming together to create something truly different. And our geographical location, right between Europe and North America, makes Iceland an ideal meeting point.”

International Award For São Paulo TourismBusiness tourism in São Paulo has achieved yet another international milestone. The International Congress & Convention Association (ICCA) has just recognized the São Paulo Convention & Visitors Bureau (SPCVB) as Hot Leader of the Year. This award acknowledges the high quality research conducted by the SPCVB’s international sales department, which has helped the ICCA improve its database information of other members.

“By identifying new events to be prospected and which are not yet in the ICCA database, we immediately send them to the ICCA before we even try to secure them for the city. This gives all members simultaneous access to this information, which contributes to an effective integration of industry events worldwide,” explains Toni Sando, the SPCVB’s CEO.

The SPCVB’s work has been instrumental in allowing São Paulo to rise dramatically in the ICCA’s annual ranking. Six years ago the city had 11 registered international events and occupied 80th place, while by 2008 it was in 12th place, with 75 events. “This result was good for everyone: São Paulo, Brazil and Latin America, thanks to our international sales department, headed by Elisabete Sorrentino, and to sales analyst Frederico Torres, who was responsible for the painstaking research work,” Toni explained. Both he and Elisabete will formally receive the award this November in Florence Italy, site of the next ICCA Congress.

www.visitesaopaulo.com/english/index.asp

San Francisco Voted #1 U.S. City To Visit Condé Nast Traveler’s readers have voted San Francisco the #1 city to visit in the United States. More than 25,000 Condé Nast Traveler readers participated in the 2009 Readers Choice Survey. The complete award results will appear in the November 2009 issue (on newsstands Oct. 20) and on the magazine’s Web site at: cntraveler.com/readerschoice This year marks the 17th consecutive time that San Francisco has won this category in the magazine’s annual survey, a first-time accomplishment for any destination or property. San Francisco was followed by Charleston, SC (#2) and Santa Fe, NM (#3).

San Francisco, with a total of 84.8, scored higher than Bangkok (82.2), Hong Kong (81.3), Florence (84.6), Buenos Aires (81.9) and Vancouver (82.3). The only city that scored higher than San Francisco was Sydney, Australia, with 86.9. One of the factors contributing to San Francisco’s ranking was its worldwide high restaurant score.

The San Francisco-based airline, Virgin America, also earned top honors, coming in as the #1 U.S. Domestic Airline for the second year in a row. “The big news is that, undaunted by tough times, our readers are still out there, discovering the coolest experiences & reaffirming an enduring passion for travel,” said Condé Nast Traveler Editor Klara Glowczewska. “San Francisco continues to be recognized for its scenic beauty, diverse neighborhoods, restaurants and cultural

attractions by travelers worldwide,” said San Francisco Convention & Visitor Bureau President and CEO Joe D’Alessandro.

www.onlyinsanfrancisco.com

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VENUESThe Brewery Launches ‘Shotgun Seminars’London venue, the Brewery, has launched a new conference package allowing organisers to plan a conference, seminar or training session at the drop of a hat.

The new package at the Brewery is in direct response to the increasingly short lead in times which the venue is seeing. The flexibility of the venue and the ‘Shotgun Seminar’ package means, subject to availability, that the Brewery can take last minute bookings for meetings of 35-700 delegates.

The ‘Shotgun Seminar’ package is priced from £62+VAT per person and consists of a one stop shop facility at the Brewery for all constituents of the conference:

In house audio visual supplier MCL is able to fulfil any audio visual requirements at the last minute, from a screen and projector to a range of ready made set packages.

New complimentary wireless internet is available, which is one of the fastest in the U.K and can easily support a large meeting or exhibition and a large number of delegates; meaning organisers do not need to secure internet lines.

All management, staff and furniture are on site; allowing events to be easily staffed and setup at the last minute with no additional charge.

The central location means excellent transport links and that delegates can easily access the Brewery should they be required to change their plans to attend a last minute meeting.

A dedicated sole point of contact from enquiry to event means that last minute logistic changes can be easily dealt with.

As the Brewery has its own in house caterer, this means a wide selection of tried and tested conference menus are readily available, ranging from a simple deli lunch to a full chef’s table lunch.

Maria Duddin, general manager said: “Gone are the days of 6 months of planning! It’s all about super speedy organisation and planning which is why we came up with the ‘Shotgun Seminar’ package. We literally have everything on site, so if we have the

Amsterdam RAI Leading The Way In Sustainability Amsterdam RAI has become the first convention centre in Europe to meet the requirements of the Green Globe for two consecutive years and achieved the prestigious Green Globe Silver status. This status underlines Amsterdam RAI’s leading role in the European MICE (meetings, incentives, conventions & exhibitions) market in terms of environmental friendliness.

When the international Green Globe programme awarded the Bronze status to Amsterdam RAI in 2008, the convention and exhibition centre officially became a Green Globe Benchmarked Company. The new Silver status was presented after the Green Globe report noted further improvements in comparison to the initial benchmark. In fact the 2009 report shows that the indicators for water consumption, waste production, choice of paper and organic cleaning products is above the Best Practice level of the benchmarks of other certified exhibition and convention centres. The RAI also achieved positive results in a variety of other fields.

Sustainable Business Sense

Attaining Silver status confirms to the managers and employees of the RAI that they are on the right track. “Amsterdam RAI aims to become the leader in the European conference and events industry with regard to sustainability and CSR within the next five years,” says Chairman of the Board of Amsterdam RAI, Hans Bakker. “We do this not only out of a conviction that a sustainable world is a better world, but also out of healthy Amsterdam business sense. There is an irreversible trend towards an environmentally friendly approach and we expect this to have a lasting influence upon our industry. This is why we aim to be at least as ‘green’ as our competitors in all areas, and lead the way where possible. The Green Globe offers a well-documented and independent test that demonstrates how the RAI is making an active contribution to finding global solutions to the environmental issue.”

www.rai.nl

space we can put the creative behind the conference and get the delegates in. Many other venues need to call in ancillary suppliers; this is not so at the Brewery - it is quite literally all under one roof!”

www.thebrewery.co.uk

The Gold Coast Convention & Exhibition Centre Queensland’s Best Venue The Gold Coast Convention and Exhibition Centre (GCCEC) has been recognized as Queensland’s best venue for Meetings and Business Tourism. Judged against a tough selection of superior venues, GCCEC was announced as the winner at the 2009 Queensland Tourism Awards, presented by Queensland Airports Limited, on Friday 13th November.

GCCEC’s General Manager, Adrienne Readings, said the win was a great testament to the hard work of the team.

“To win the state award for Meetings and Business Tourism is an honor and highlights GCCEC’s exceptional performance in the events and incentives industry, cementing its reputation as the premier conference and events destination”. Ms Readings said.

Tourism Queensland CEO Anthony Hayes said “The Queensland Tourism Awards are about acknowledging and rewarding businesses in Queensland’s tourism industry for their innovation, achievements and ongoing hard work.”

“The Queensland Tourism Awards is the premier event for the state’s tourism industry, recognizing the achievements of tourism businesses across 29 categories,” Mr Hayes said. The Gold Coast Tourism Minister Peter Lawlor

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said it was a massive boost for the Gold Coast tourism industry. “As a local, I’m excited the Gold Coast region has been honoured in such a range of categories and I warmly congratulate all operators for their efforts in what has been a challenging year,” he said.

The GCCEC now has its sights set on the Qantas Australian Tourism Awards, to be held in Hobart on February 26.

Metro Toronto Convention Centre Achieves BOMA BESt Certification November 4, the Metro Toronto Convention Centre was officially presented with the Building Owners and Managers Association Building Environmental Standards (BOMA BESt) Level 3 certification. Level 3 is the second-highest level of certification available from BOMA, recognizing and rewarding environmental leadership within the commercial real estate industry.

The BOMA BESt Program requires meeting best practices of energy and environmental management. With an overall rating of 89%, the MTCC has demonstrated leadership and excellence in a number of key areas including the following:

- Energy efficiency and management: for example, deep lake water cooling, retrofitting older lighting, and motion detectors in meeting rooms.- Transportation: providing alternatives to automobile commuting such as proximity to frequent public transit, public transit subsidies, cycling facilities and lockers/change facilities.- Water conservation and management: includes low-flow toilets and faucets and a written water conservation policy.- Waste management: diverting 78% of all waste generated from landfill- Emissions, effluents and pollution controls: for example, old natural gas boilers have been replaced and modernized.- Indoor air quality: best practices in ventilation, filtration, humidification and control of pollutants at the source- Environmental purchasing plan: a sustainable procurement policy supports local products and reducing volumes, packaging and toxicity.- Documented environmental policy, goals, targets and action plans: exercising due diligence and compliance, as well as developing mitigation strategies and setting carbon reduction targets.

“We recognize the importance of saving energy and reducing greenhouse gas emissions that contribute to climate change,” said Barry Smith, President & CEO of the MTCC. “We’re pleased to be recognized for our efforts and high standards through BOMA BESt Level 3 certification.”

In addition, the MTCC recently announced a suite of sustainable meeting solutions available to help event organizers reduce the environmental impact of their events: green electricity, waste diversion, locally sourced menus, carbon offsetting, community donations and paper-less options.

www.mtccc.com/green www.mtccc.com

The QEIICC Selected As Venue For High Profile Iraq InquiryThe Queen Elizabeth II Conference Centre (QEIICC), London’s most prestigious purpose built centre for professional meetings and events, has been selected to host the high profile Iraq Inquiry. The initial public hearings for the Inquiry will begin on Tuesday 24th November 2009 and will run until 17th December, break for Christmas, then start again during the week of 4th January 2010. It is expected the hearings will run until early February. The exact dates of the sessions, along with the identity of witnesses, will be published closer to the time.

The Iraq Inquiry started its work at the end of July 2009. It will examine the period from 2001 to the end of July 2009, embracing the run-up to the conflict in Iraq, the military action and its aftermath. It will consider the UK’s involvement in Iraq, including the way decisions were made and actions taken, to establish as accurately as possible what happened and to identify the lessons that can be learned for government. Those lessons will aim to ensure that if the UK faces similar situations in future the government of the day is best equipped to respond to those situations in the most effective manner.

www.qeiicc.co.uk

Vienna: Congress Acquisitions For 2011, 2012 And 2015Vienna has secured three further major congresses: the 26th European Association of Urology congress in 2011, the World Congress on Intelligent Transport Systems in 2012, and the 4th European Congress of Immunology in 2015. A total of around 23,000 delegates attending these congresses will account for about a hundred thousand overnights in Vienna and contribute approximately 50 million euros to Austria’s GDP.

The European Association of Urology -

which last convened in Vienna in 2004 - has once again chosen the Austrian capital as the venue for its congress. Up to 10,000 delegates are expected to attend Europe’s foremost scientific exchange on urology at the Austria Center Vienna from March 18 thru 22. “Besides our regular hosting of the European Congress on Radiology, we have now obtained a second major congress in March, which will boost the Vienna hotel trade’s occupancy rates during this month,” comments Christian Mutschlechner, Director of the Vienna Tourist Board’s Vienna Convention Bureau.

The main themes of the ITS World Congress on Intelligent Transport Systems at Reed Messe Vienna from September 17 thru 21, 2012 will be e-mobility, improved navigation possibilities thanks to Galileo, networking between different modes

of transport, and a special focus on the countries of Eastern Europe. The congress will be hosted by the Austrian Ministry of Transport, Innovation and Technology. AustriaTech, the ministry’s telematics agency, is responsible for the organization of the congress, and will play a key role in developing the program. Managing Director Reinhard Pfliegl expects between 5,000 and 7,000 participants to attend ITS World 2012, and the parallel trade exhibition will cover some 15,000 m². “We shall be using this international fair to present successfully established transport systems as well as the latest developments in this field,” explains Doris Bures, Austrian Minister of Transport, Innovation and Technology.

The 4th European Congress of Immunology will be held at the Austria Center Vienna from September 6 thru 9, 2015. Professor Winfried

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EVENTS

Pickl, of the Institute for Immunology, and Barbara Bohle, of the Institute for Pathophysiology at the Medical University of Vienna, anticipate that around 6,000 delegates will be attending the principal congress in this field. Vienna won this congress in direct competition with the rival cities of Copenhagen, Prague and

Istanbul. “This congress will place immunological research in Austria and the Medical University of Vienna in the limelight of European immunology, and this will give an additional boost to the internationalization of Austrian immunological research,” comments Professor Pickl on this successful candidacy.

The overall economic significance of these three newly acquired congresses to Vienna is underscored by about 100,000 overnights and an estimated contribution of around 50 million euros to the Austrian GDP.

www.vienna.convention.at

IMEX Launches New U.S. ShowIMEX AmericaA brand new trade show for the US meetings industry was announced in Las Vegas last month by Ray Bloom, Chairman of the IMEX Group.

Bloom was joined by Bruce MacMillan, CEO of Meeting Professionals International (MPI), IMEX America’s strategic partner and Chris Meyer, Vice President of Sales for the Las Vegas Convention and Visitors Authority (LVCVA) in announcing the launch of IMEX America - America’s worldwide exhibition for incentive travel, meetings and events.

The new show will take place at the Sands Expo Convention Center at the Venetian/Palazzo from 11 – 13 October 2011 and will benefit from a Strategic Partnership with MPI, as well as a broad coalition of industry support. It will be run as part of the IMEX Group of exhibitions and, as such, will be characterized by an uncompromising focus on business, international hosted buyer programs and industry-wide collaboration.

IMEX America will benefit from the widespread support of the industry’s biggest and most powerful associations. Site (the leading association worldwide for incentive travel and motivational events) will hold their 2011 Annual Conference immediately following the first show from 13 – 15 October, whilst ICCA (International Congress & Convention Association), DMAI (Destination Marketing Association International), AIPC (International Association of Congress Centres) and ECM (European Cities Marketing) will all add their support through a number of marketing and educational initiatives. In addition, ASAE (American Society of Association Executives) will organize dedicated association-led education on the day before the show. Further industry partnerships will be announced in the coming months.

Speaking at the press conference at the Venetian/Palazzo Meetings Hotel, Bloom explained: “IMEX America will deliver the largest-scale hosted buyer program in North America, where top meetings and incentive buyers from across the US and the world will travel and stay free as our guests. For the inaugural show in 2011, we are forecasting 1,500 hosted buyers, of whom 80% will originate from within North America - the balance arriving from across the world. We will also conduct large-scale visitor marketing campaigns to attract several thousand more key decision-makers from across the country.”

Speaking as IMEX America’s strategic partner, Bruce MacMillan, President and CEO of MPI, commented: “MPI has a strong history of partnership with the leading players in the global meetings industry. As a long time partner of the IMEX Group, we are honored to be the strategic partner in IMEX America to provide compelling educational experiences to the entire meetings and event industry as part of this tremendous new marketplace opportunity.”

Commenting on the trade show’s chosen location, Chris Meyer, Vice President of Sales for the LVCVA stated: “We are delighted that IMEX America’s home will be here in Las Vegas. With more than 140,000 hotel rooms, superb transport connections from across the US and growing direct international links we are confident that Las Vegas will provide IMEX America with a truly outstanding, long-term home.”

More information about developments and specific trade show initiatives will be announced in the coming months.

www.imex-frankfurt.com/imexamerica

Site Conference 2011 To Follow After IMEX North America In Las VegasSite has selected Las Vegas, Nevada, USA to be the host of the Site International Conference 2011, set for 13 - 15 October. The International Conference will be held immediately following the debut of IMEX America - America’s worldwide exhibition for incentive travel, meetings and events.

“Site has a long term strategic partnership with IMEX,” said Site CEO Brenda Anderson. “Our vision in these challenging times is to hold our events where attendees can minimize their costs and maximize their education, networking and ROI. It is perfect synergy to hold our event at the conclusion of this exciting new industry-wide gathering.”

Site is the global authority connecting motivational experiences with business results. The Site International Conference brings industry leaders and thinkers together to focus on providing necessary tools and knowledge for professionals to cultivate success in today’s global marketplace.

The Site International Conference 2010 will take place in Cape Town, South Africa in December 2010.

www.siteglobal.com

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Business Travel & Meetings Show 2010The Business Travel & Meetings Show (BTMS) has announced British Airways as its headline sponsor for 2010. British Airways heads a long line of world-leading business travel suppliers who have pledged their support to the event: Europe’s leading and longest-established business travel and meetings exhibition and conference, taking place 9-10 February 2010 at Earls Court in London.

British Airways - a long-standing supporter of BTMS - will host an exclusive business lounge at BTMS 2010. Virgin Atlantic has also come on board as sponsor of the Executive Buyer Programme and First Class Lounge alongside thetrainline and Concur. The Executive Buyer Programme aims to attract to BTMS hundreds of corporate travel managers and procurement professionals who represent and buy for the largest companies in UK and Europe.

Other show supporters include Sabre Travel Network, which is sponsoring the Agents Lounge, and association partners include Buying Solutions, ITM, NBTA, Paragon and HBAA.

Buying Solutions is a consortium responsible for harnessing the purchasing power of the multi billion pound travel budgets of many public sector, local authority and central government travel buying departments. The organisation’s Travel and Fleet Services category division is hosting a ‘public sector travel show’ within BTMS, featuring a pavilion for its partners and tailored educational sessions. Buying Solutions will also be promoting its newly-established Government Air Programme, which already includes 30 carriers offering competitive air fare discounts and value added benefits to public sector travellers.

ITM (Institute of Travel and Meetings) returns to BTMS where its supplier members - such as AVIS Rent A Car and Accor UK and Ireland - will exhibit in the ITM Village. ITM will also be a key contributor to the brand new Advice Clinic alongside Eventia, HBAA, ITM Project Icarus, JMP Consultants and a number of experienced travel managers.

BTMS 2010 has also partnered with leading media to reach visitors and provide exhibitors with valuable publicity pre-show. These partners are ABTN, Business Traveller, Business Travel Executive (US publication), Buying Business Travel, Executive PA and Supply Management.

“We’re thrilled with the support shown by the entire industry to BTMS 2010 and the way our exhibitors have embraced new initiatives such as the expanded Advice Clinic and the Executive Buyer Programme,” commented David Chapple, Business Travel & Meetings Show event director.

“With so many new and returning companies signing up to BTMS 2010, the introduction of new visitor features such as BTMS Connect, and a more focused, time-efficient and cost-effective two-day event, BTMS 2010 really is shaping up to be a must-attend event.”

Over 50,000 Business Appointments At EIBTMWith jusr weeks to go before EIBTM (1-3 December, Barcelona) opens its doors to the international meetings industry, over 50,000 business appointments are set to take place as EIBTM plays host to more than 3,700 Hosted Buyers; all recognising the importance the event plays in delivering business and return on investment.

As of 10 November pre scheduled appointments were up 10% on the same time last year.

Over 255 international Association Buyers have been accepted onto the Hosted Buyer programme, a substantial increase on association buyers in attendance last year, and all signs are predicting an increase in numbers attending the 30+ education sessions targeted at corporates, associations, agencies and suppliers.

June Clark, EIBTM’s Hosted Buyer Programme Manager comments: “We are absolutely delighted with these pre show figures, proving why EIBTM continues to attract Hosted Buyers from all over the world who are eager to do business.

“This year we have seen particular interest from Belgium, Hungary, Italy, Poland and Russia as well as long haul destinations such as Argentina, Brazil, China, India and North America.

“It is clear that, in challenging times for the industry, top international buyers recognise the value and return on investment of attending EIBTM. Our buyer driven pre scheduled appointment system ensures that we bring the right people together in an environment that is conducive to doing business.”

EIBTM 2009 is set for another outstanding year, with over 3,000 exhibitors from 90+ countries showcasing their venues, products and services. These include 28 new main standholders from leading hotel brands Tiara Hotels and Oberoi Hotels; destinations such as Mozambique, Senegal, Venezuela and cities such as Bonn.

www.eibtm.com

HSMAI Asia Pacific Hosts Asia Connect In Hong Kong And ThailandThe Hospitality Sales and Marketing Association is hosting two ASIA CONNECT conferences, one in Hong Kong on the 26th of November and the other, an inaugural event in Thailand on the 30th of November. Both conferences explore the impact of new media on sales and marketing for the hospitality industry.

The HSMAI Hong Kong/Macau chapter is hosting the ASIA CONNECT Hong Kong event at The Langham Hotel. The programme explores Social Media Marketing Case studies and/or best practices by Paul Mottram, COO, Upstream Asia, Marketing & Media, Jay Oatway, Journalist and HK’s Top Twitter Star and Matthew Eaton, Editor, Marketing Magazine.

“Along with the impact of new media, we also intend to look at what skills are required in this new age of marketing and sales, and we will present our findings from a Thought Leaders Online Research and Forum that we are hosting the day before ASIA CONNECT, which looks at the impacts of the current global economic crisis on Sales, Marketing and Revenue Management over the next 5 years”, said Ms Carmen Lam, Chapter Lead for the HSMAI Hong Kong/Macau chapter. Ms Lam is the Managing Director of Micros Fidelo Hong Kong Ltd.

www.businesstravelshow.co.uk

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The Hong Kong event also features Mike Walsh, the author and futurist, and CEO of innovation research agency, Tomorrow and a leading authority and keynote speaker on the digital future. Walsh has just published a new book, Futuretainment, which is a visual book on how media and entertainment are being transformed through consumer innovation.

Held at the Mövenpick Karon Resort, Phuket, the inaugural Thai event is a one day conference with an optional workshop on the second day. It features the infamous travel journalist, Yeoh Siew Hoon, who will impart the “Lessons learned” from the recent Web in Travel event, held alongside ITB Asia.

The Thai ASIA CONNECT also explores themes of Social Media, taking a quantitative look at social media. A special session on sales will address the matter of Selling in a Buyers’ Market and Optimizing Revenues, along with matters of Rate Parity and Best Available Rate Guarantee.

“We are very proud to be hosting the first ASIA CONNECT forum in Phuket,” said Craig Fong, a founding HSMAI Asia Pacific member and Chapter Lead for the drive to start a chapter for the organisation in Thailand. “We have received a tremendous amount of support for the event from local travel organisations, and we hope that the hotels in Thailand will embrace this opportunity to network and learn.” Mr Fong is the Director of Sales & Marketing for the Mövenpick Resort & Spa Karon Beach, Phuket.

WTTC: Beijing To Host 10th Global Travel & Tourism SummitThe World Travel & Tourism Council (WTTC) has announced its agreement with the Government of China to hold the 2010 Global Travel & Tourism Summit in Beijing from 25-27 May.

“We are very pleased to host this event, which is such a landmark in the annual industry calendar,” said SHAO Qiwei, Chairman of the China National Tourism Administration (CNTA).

“CNTA, The People’s Government of Beijing Municipality and Beijing Tourism Administration will play an active governmental role to fully support the10th Global Travel & Tourism Summit which is the foremost gathering of global Travel & Tourism leaders. We are confident that the Summit will be an unforgettable experience for all delegates and for China.” stated LIU Jinping, Vice Chairman of the China Tourism Association and the Special Representative of CNTA Chairman SHAO Qiwei at World Travel Market.

According to WTTC’s 2009 economic research, Travel & Tourism in China accounts for 9.8% of China’s GDP, or Rmb2,993.7 billion (US$449.3 billion), and 7.8% of total employment in the country, or 60.8 million jobs.

Over the next ten years, China is also expected to be the fastest growing economy in the world - in addition to being the leader in terms of Travel & Tourism growth - so it is an ideal location for an event as significant as the Global Travel & Tourism Summit, and is expected to attract widespread interest.

“Our Members are all delighted that we will be going to Beijing, capital of the world’s most dynamic Travel & Tourism economy and one of the most interesting and exciting new tourism destinations,” said Jean-Claude Baumgarten, WTTC President & CEO, on announcing the Summit venue. The Board was unanimous in its decision to select China.

“From a participant’s point of view as well, Beijing is an ideal location,” Baumgarten noted,”as China’s capital city is the major focal point for international tourists to China.”

“In these challenging economic times,” Baumgarten added, “it is more critical than ever for the public and private sectors to forge close partnerships so they can work together to ensure the longer-term prosperity of Travel & Tourism.”

“Our partnership with the Government of China will provide a much needed platform for dialogue among leaders of industry and government, shaping the future of Travel & Tourism worldwide. And we are particularly appreciative of the efforts of the China National Tourist Office in London to facilitate our negotiations.”

www.globaltraveltourism.com

Malaysia Wins Bid To Host Major Asia Pacific Medical Congress In 2012Kuching, Sarawak has secured the hosting of the 14th Asia Pacific Congress of Paediatrics (APCP) in 2012 after Malaysia won the bid in Shanghai, China on 18 October 2009.

This four-day event scheduled in September 2012 is expected to generate a revenue of over RM3.9 million for the local hospitality and tourism sector whereby some 1450 national and international participants will converge for meetings.

The winning bid is a credit to the collaborative efforts of the Malaysian Paediatric Association (MPA) and the Sarawak Convention Bureau (SCB).

Datuk Dr. Zulkifli Ismail, Past President of the Malaysian Paediatric Association

(MPA) commented, “We are very pleased to win this bid for Malaysia and to organize this event in Kuching, Sarawak. We hope that we can make a difference to the public health care system whereby our next generation will benefit from it.”

“With the support from the city and the Government of Sarawak, we are positive that the delegates will have once-in-a-lifetime experience where this unique destination has to offer during their stay.” He added.

Meanwhile, Mr. Geoffrey Lee, Regional Manager of the Sarawak Convention Bureau added “Hosting this Asia Pacific Congress will help add to the credibility of Sarawak as a new hub

for international medical congress. Rest assured, the Bureau, which has represented the State of Sarawak is very pleased with this success and will continue to assist the organizer to market the conference not only nationally but also internationally.”

For the Malaysian Paediatric Association (MPA), organising a major conference is nothing new as MPA has also organized the 5th Asian Congress of Paediatrics (ACP) way back in 1985.

The committee is looking forward to planning and organising the 14th Asia Pacific Congress of Paediatrics (APCP) 2012 in Kuching, Sarawak successfully.

www.sarawakcb.com

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HOTELS & RESORTS

Starwood Hotels and Resorts Worldwide, Inc and Interlink Group have announced the grand opening of the new Sheraton Puerto Rico Convention Center Hotel & Casino. Located adjacent to the Puerto Rico Convention Center in San Juan’s newest vibrant commercial and residential district, the new 503-room property welcomes both business and leisure travelers, offering exceptional meeting facilities, a full-service casino and resort-like amenities, including a sundeck/pool, spa and retail space. Sheraton Puerto Rico is the first new full-service hotel and casino built in San Juan in more than 10 years and is part of a $6 billion worldwide effort to revitalize Starwood’s most global, iconic brand. This effort includes an investment of over $2 billion in new hotels internationally and, in North America, an investment of $2.3 billion in new hotels, $1.5 billion in renovations and $400 million in signature brand initiatives.

“We are proud to announce the grand opening of the new Sheraton Puerto Rico Convention Center Hotel & Casino, the first new full-service property in San Juan in more than a decade,” said Federico J. Sanchez, President and Chief Executive Officer of Interlink Group. “The property is a $210 million investment to create the area’s premier hotel for both business and leisure travelers, with exceptional offerings for guests who are either at work or at play. This significant new property is a vital component of Starwood’s larger multi-billion-dollar worldwide effort to revitalize the iconic Sheraton brand with distinctive amenities and initiatives, including unprecedented meetings amenities, state-of-the-art technology and a casino that will appeal to both guests and locals.”

The Sheraton Puerto Rico is a member of The Starwood Convention Collection, an elite group of Starwood’s largest group and meeting hotels located in top destinations and offering exceptional service and unparalleled facilities. It also represents the brand’s focus, over the past three years, on developing “big box” and convention hotels with unprecedented meeting amenities in key markets. Sheraton Puerto Rico’s superior meeting facilities include 35,000 square feet of meeting space,

access to more than 580,000 square feet of additional space at the adjacent Convention Center and the largest hotel ballroom in the San Juan metropolitan area. Guests attending meetings can enjoy several open-air balcony verandas and a dedicated outdoor event space on a 57,000 square-foot pool deck with stunning views. The hotel is also the first and only property in the Caribbean pursuing LEED Certification by the U.S. Green Building Council.

Sheraton Puerto Rico also features a signature offering of the Sheraton brand’s revitalization effort: Sheraton’s “Link@Sheraton experienced with Microsoft.” This unique lounge enables today’s travelers to stay connected with instant access to information and technology for work, leisure and social networking. Designed as a social environment, The Link invites guests to interact with each other while they check their email, research local attractions and even print boarding passes using free Wi-Fi and Internet-enabled computer stations.

At 20,000 square feet, the hotel’s casino, operated by CCHRP Hospitality, is the largest in Puerto Rico and offers a circular casino bar and entertainment space – the first in Puerto Rico. The ‘smoke-free’ 24-hour casino features 448 slot machines, 16 table games, a full player’s reward program, state-of-the-art specialty video, sound and light features and the island’s first multi-denominational slot machines.

“The grand opening of Sheraton Puerto Rico comes at one of the most significant moments in our brand’s storied history, as we complete an aggressive $6 billion growth plan unlike any other for Sheraton,” said Hoyt H. Harper II, Senior Vice President for Sheraton Hotels and Resorts. “This property not only reflects a dedication to open significant, new convention hotels across the globe, it showcases exceptional and unique offerings for both business and leisure travelers. From its robust meeting amenities, to an unprecedented casino, to coveted leisure and resort offerings, Sheraton Puerto Rico is truly a signature property for the Sheraton brand.”

Sheraton Puerto Rico offers guests a

wide array of urban resort features. The hotel’s 57,000 square-foot sun and pool deck includes sweeping panoramic views of San Juan Bay, multiple pools -- for both adults and kids -- poolside cabanas and poolside dining. A 7,000 square-foot spa offers a comprehensive array of treatments for women and men. The hotel also features a revolutionary new health and fitness program, “Sheraton Fitness, Programmed by Core Performance,” a holistic program designed exclusively for Sheraton guests through its partner, Core Performance. The program offers a 24-hour fitness center with state-of-the-art Life Fitness equipment. Guests can also shop in more than 70,000 square feet of retail space.

Additional amenities of Sheraton Puerto Rico include:

- 22 Suites, including a presidential suite overlooking San Juan Bay; - Sheraton Club level guest rooms and suites on the penthouse level with access to a 3,200 square-foot lounge, featuring an al fresco terrace, the area’s only club level with this amenity; - Sweet Sleeper all-white, 300 thread count bedding in all guest rooms; - All-day dining restaurant, 24-hour in-room dining and three fine dining restaurants.

www.starwoodhotels.comwww.interlinkgroupllc.com

Sheraton Puerto Rico Convention Center Hotel & Casino Opens

Hotel du Palais In Biarritz Offers Golf & Pilates Program The game of golf is all about focus, as is Pilates, the elite fitness method for mind and body. Interweaving these two disciplines, The five-star Hôtel du Palais offers the Golf & Pilates Program to improve player’s posture and alignment, helping develop core strength and create stability, all essential elements for hitting the ball farther, straighter and more accurately.

“We’ve created a very special Golf & Pilates Program with coaching tailor-made for each guest by the professionals at our Imperial Spa Guerlain,” said Jean-Louis Leimbacher, General Manager. “This goes far beyond mere pro lessons by integrating Pilates practices helping golfers make adequate corrections to the body, resulting in a definite improvement in the swing. Hôtel du Palais is also in the very heart of Basque golf country, so players will be able to

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display their new prowess on any of our 11 superb 18-hole courses.”

The Golf & Pilates Program starts at 395 Euros, is valid through 2010, and includes three special golfer Pilates sessions concentrating on the swing, the back, and postural stretching, in addition to an osteopathy session, foot reflexology and a physical evaluation. Players can add in a pro lesson option, plus get special discounts on green fees. The program does not include accommodations, which begin at 500 Euro for a double, through March 2010.

A legendary golf destination, Biarritz entered the game in 1888 with the “Le Phare” course. With its privileged location between the ocean and the Pyrénées, plus the convivial atmosphere of the town itself, the destination was poised to exceed the expectations of those who travel the world looking for challenging greens. Today, there are 11 championship courses within a 20-kilometer radius of the town, with no other region offering such a wealth of options.

www.hotel-du-palais.com

New Resort In Hua Hin ThailandInterContinental Hotels & Resorts has announced the 1 December 2009 opening of InterContinental Hua Hin Resort, Thailand’s new seaside retreat set among white sand shores and perfectly located on prime beachfront along Petchakasem Road. Only two-and-a-half hours from Bangkok (by car), Hua Hin is well-known for its beaches, historical attractions and golf courses. A royal retreat since the 1920s and Thailand’s first resort town, Hua Hin remains a favoured destination among all who seek relaxation in a tranquil coastal setting.

Inspired by the Maruekhathaiyawan Palace built by King Rama VI, InterContinental Hua Hin Resort features 119 spacious rooms, of which ten deluxe rooms have direct pool access. The resort’s top-end accommodation includes eleven deluxe ocean-view suites and six executive suites. Three beachfront villas with private plunge pools and one presidential suite provide the highest level of luxury. The presidential suite can also cater as a distinctive and private wedding chapel. All rooms have individual master bedrooms, spacious living and dining areas in addition to large bathrooms with a separate shower and bathtub. Guests can also enjoy entertainment options such as 37-inch to 50-inch

Samsung LCD TVs, Bose DVD players and iPod docking stations. Personalised butler service and premium L’Occitane brand amenities in every bathroom ensure the utmost in comfort and convenience. Room rates start from $154.00* USD per night.

Principle design team Space Architect along with construction firm Power Line, swimming pool and landscape designer Belt Collins, lighting designer Lifestyle and interior designer PIA together conceived this premier destination in Hua Hin. From a striking infinity-edge swimming pool to elegant fine-dining outlets all featuring stunning ocean views, guests enjoy high quality accommodation and service in a delightfully low-key setting. Guests can be pampered at Spa InterContinental, work out at the Techno Gym, or dine at the signature oceanfront Beach Grill.

InterContinental Hua Hin Resort’s ‘In the Know’ programmes focus on the area’s attractions - from the town’s historic railway station and its vividly colored wooden features, to landmark Khao Thakiab (‘Chopstick Hill’) on the Gulf of Thailand coastline, where a Buddhist temple sits majestically on the hilltop. When King Prajadhipok (Rama VII) built his summer palace along this stretch of

white sandy beach, he named it ‘Wang Klai Kang Won’, Thai for ‘Far from Worries’. Golfers can choose from the area’s spectacular courses, including The Royal Hua Hin Golf Course, Thailand’s first championship course, the challenging Palm Hills Golf Resort and Country Club in nearby Cha-Am, or the Springfield Royal Country Club designed by Jack Nicklaus, which offers serene valley views.

The resort’s signature kids’ club, Planet Trekkers, is designed to entertain and inspire guests aged three to 12 years old. Designed as a mini-resort for younger guests, the club allows parents to provide their children with ‘In the Know’ experiences in a safe environment. Children can have fun immersing themselves in their surroundings while parents enjoy guilt-free time alone.

InterContinental Hua Hin Resort endeavors to not only enhance the area’s architectural distinction and complement its beautiful natural scenery, but also continue the tradition of carefree relaxation and respite. Just as the kingdom’s royals have found in Hua Hin a sovereign retreat by the sea, guests of InterContinental Hua Hin Resort enjoy a destination where all that makes the charming seaside community so well-loved has been preserved and restored.

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INDUSTRY WATCHIAPCO Responds To “EU To Declare War On Business Trips”IAPCO, the International Association of Professional Congress Organisers, has expressed its views with regard to the recent Statement of the European Commission: ”EU to declare war on business trips”. Here are those views in point form…

It is a recognized fact that there is a need to curb greenhouse gas emissions as part of world’s environmental strategy and the EU is to be commended on embracing this subject. It is however essential that a balanced and objective approach is taken when considering how best to do this. Many seemingly obvious solutions, whilst solving the problem at the outset, create considerable difficulties further down the line.

For example, there is a much publicized move to use local produce in order to reduce greenhouse gas emissions. This could be applauded; however, by limiting the import of produce from certain developing nations, the local economy in those countries suffers dramatically, leading to increased poverty, starvation and ultimately dependence upon those countries who helped inflict the problem upon them. Consequences of seemingly obvious solutions must be thoroughly considered and followed through.

The most recent decision from the EU relates to limiting business trips with the target of reducing them by 20% and replacing them with telecommunication and web-based alternatives.

Business trips embrace many aspects, an important one of which is attendance at meetings, conferences and events. By heavily directing the limitation of business travel, and thus attendance at conferences and events, there are serious consequences further down the line.

1. Many nations do not have the technical infrastructure to participate in such meetings and thus such a dictate is limiting the ability for representatives of those nations to participate in a learning and peer review environment. By limiting the attendance of representatives from European countries, the peer review is moved into a position of imbalance.

2. In many cases there will be technology security problems as sensitive data is often discussed and presented.

3. If attendance at meetings is restricted, or indeed reduced by the proposed 20%, local economies will suffer dramatically. Contributions from delegates equate to approximately €1620 per person [2007 average spend]. Can local governments survive with such a dramatic loss of revenue to their local businesses?

4. Technology cannot replace human interface. Governments must never lose sight of the fact that human beings communicate on a face-to-face basis; no technology can replace the benefit and added value of body language, networking and personal contact.

5. There is a strive for continual learning: Continuing Medical Education (CME) and Continuing Professional Development (CPD) are two such programmes which require annual further education. This cannot be achieved without human contact, a large part of which is undertaken during specialist conference and meetings. You would not consider it advantageous for your children to be educated purely via books and the internet; no, you require a teacher and for the children to be in attendance in schools; conferences and meetings are the adult’s equivalent forum for serious learning.

6. Inspiration evolves from conferences and meetings and however good may the technology be, it can never be as inspiring or thought provoking as actually being there. You need to be a part of the ambiance, soak up the atmosphere, feel the mood, absorb the surroundings. Only then will you truly be able to take away the full power of the information being presented to you.

7. There is a common belief that air traffic is polluting the air. It is however a true scientific fact that air traffic is only contributing to a 5% maximum of the gas emissions worldwide.

And now, all airlines are proposing carbon offset programmes to their passengers.

8. The activities of IAPCO members alone represent a global economic impact in excess of 3 B. Euros worldwide. Add to that all the business activities that are not controlled by IAPCO members and you would be, of course, multiplying these figures by probably at least a hundred! Cutting this will have a devastating impact on the economy.

IAPCO, with its members, has long ago already created its own task force and guidelines. We strongly believe that face-to-face meetings, conventions, seminars and events are an essential part of daily life and the economy. Reducing this will have no impact on the world gas emissions but will have a strong negative effect on the world economy and therefore the wellbeing of humanity.

www.iapco.org