Developing a

Questionnaire

Prepared by : Dr. Nelly Dalisay–DeLeon Associate Professor A, Jose Rizal University

Types of Questions

Open-ended

high validity, low manipulative quality

Closed-ended

low validity, high manipulative quality

Open-ended

An open-ended question is one in which

you do not provide any standard answers

to choose from.

1.How old are you? ______ years.

2.What do you like best about your job?

Closed-ended

A closed-ended question is one in which you

provide the response categories, and the

respondent just chooses one: •

What do you like best about your job?

(a) The people

(b) The diversity of skills you need to do it

(c) The pay and/or benefits

(d) Other: ______________________________

Dichotomous Questions

Dichotomous Question: a question that

has two possible responses only

Could be

Yes/No

True/False

Agree/Disagree

Interval Level

Attempt to measure on an interval level

Likert response scale: ask an opinion question on a 1-to-5, 1-to-7, etc. bipolar scale

Bipolar: has a neutral point and scale ends are at opposite positions of the opinion

Semantic differential: an object is assessed by the respondent on a set of bipolar adjective pairs

Guttman scale: respondent checks each item with which they agree; constructed as cumulative, so if you agree to one, you probably agree to all of the ones above it in the list

.14

Strongly

Disagree

Strongly

Agree

1 2 3 4 5

RESPONSE OPTIONS:

Neutral

Strongly

Disagree

Strongly

Agree

1 2 3 4

New Four–Point Likert Scale

Disagree Agree