1 of 2 94027-002 492554v1 MEMORIAL HILLS UTILITY DISTRICT NOTICE OF PUBLIC MEETING Notice is hereby given to all interested parties that the Board of Directors of the captioned District will hold a public meeting by telephone conference call. Members of the public may access the meeting by following the instructions on page 2 of this notice. The meeting will be held at 4:00 p.m. on Tuesday, October 13, 2020. The subject of the meeting is to consider and act on the following: 1. Minutes of September 8, 2020 Board of Directors Meeting 2. Law Enforcement Report 3. Tax Assessor/Collector’s Report; Payment of Bills; Write Off of Accounts Receivable as Necessary 4. Resolution (1) Finding District to be Low Tax Rate, Developed, Developing, or Developed District in a Declared Disaster Area, (2) Calling Public Hearing on 2020 Tax Rate and (3) Authorizing Tax Assessor-Collector to Prepare and Publish Notice of the Public Hearing 5. Annual Review of Rate Order 6. Order for Adoption of Amended Fee Schedule 7. Bookkeeper’s Report; Payment of Bills 8. Operator’s Report; Authorize Maintenance and Repairs, as necessary 9. Engineer’s Report; Authorize Engineering; Authorize Advertisement for Bids; Review Pay Applications and Change Orders; Review of Development Activity in District; Utility Commitment(s); take action, as necessary 10. Public Comment 11. Pending Business __________________________________________ J. Davis Bonham, Jr., Attorney for the District 1
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94027-002 492554v1
MEMORIAL HILLS UTILITY DISTRICT
NOTICE OF PUBLIC MEETING
Notice is hereby given to all interested parties that the Board of Directors of the captioned District will hold a public meeting by telephone conference call. Members of the public may access the meeting by following the instructions on page 2 of this notice.
The meeting will be held at 4:00 p.m. on Tuesday, October 13, 2020.
The subject of the meeting is to consider and act on the following:
1. Minutes of September 8, 2020 Board of Directors Meeting
2. Law Enforcement Report
3. Tax Assessor/Collector’s Report; Payment of Bills; Write Off of Accounts Receivable as Necessary
4. Resolution (1) Finding District to be Low Tax Rate, Developed, Developing, or Developed District in a Declared Disaster Area, (2) Calling Public Hearing on 2020 Tax Rate and (3) Authorizing Tax Assessor-Collector to Prepare and Publish Notice of the Public Hearing
5. Annual Review of Rate Order
6. Order for Adoption of Amended Fee Schedule
7. Bookkeeper’s Report; Payment of Bills
8. Operator’s Report; Authorize Maintenance and Repairs, as necessary
9. Engineer’s Report; Authorize Engineering; Authorize Advertisement for Bids; Review Pay Applications and Change Orders; Review of Development Activity in District; Utility Commitment(s); take action, as necessary
10. Public Comment
11. Pending Business
__________________________________________J. Davis Bonham, Jr., Attorney for the District
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Instructions for accessing telephone conference call:
On March 16, 2020, in accordance with section 418.016 of the Texas Government Code, Governor Abbott has suspended various provisions of the Texas Open Meetings Act that require government officials and members of the public to be physically present at a specified meeting location (the “Order”). In accordance with the Order, the District has implemented procedures to allow members of the public to participate and address the Board of Directors during the telephone conference meeting. To participate in the telephone conference meeting:
1. Please call 1-866-773-8424 and use access Code 909540# to access the meeting and announce your name to the meeting host.
2. The agenda packet is available at the following web site:
Proj Beginning Ending % of NextProjected Debt Debt Service Tax Interest Total Existing New Total Total Debt Service Year's
Tax Assessed Tax Cldr Fund Collections Income Funds Debt Series 2020 Debt Debt Debt Fund DebtYear Valuation Rate(a) Year Balance (b) 98.5% 0.25% Available Service 6,000,000$ Service Expenses Service Balance Service
Total 17,111,982$ 26,876$ 8,082,699$ 8,845,928$ 16,928,627$
(a) Debt Service Tax Rate increases 14 cents due to new debt issuance. Gradual drawdown of fund balance continues. Debt Service Rate: $0.5300(b) Beginning Debt Service Fund Balance represents $607,710 balance less the 10-01-20 payment of $86,656. M&O Tax Rate: $0.3500
Total Tax Rate: $0.8800
Debt Service Tax Rate Recommendation - Tax Year 2020
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MEMORIAL HILLS UTILITY DISTRICT
Resolution (1) Finding District to be Low Tax Rate, Developed, Developing, or Developed
District in a Declared Disaster Area, (2) Calling Public Hearing on 2020 Tax Rate and (3)
Authorizing Tax Assessor-Collector to Prepare and Publish Notice of the Public Hearing
The board of directors (“Board”) of Memorial Hills Utility District (“District”) met on
October 13, 2020, with a quorum of directors present, as follows:
Keith Dauzat, President
Pamela Spencer-Shaw, Vice President
Patricia K. Collings, Secretary
David Bates, Director
Karen Large, Director
and the following absent:
None
when the following business was transacted:
WHEREAS, before the Board adopts an annual ad valorem tax rate for the District, the
Board is required to give notice pursuant to § 49.236 of the Texas Water Code (“Code”) of each
meeting at which adoption of the tax rate will be considered (“Notice of Public Hearing”), and
WHEREAS, the language required to be included in the Notice of Public Hearing varies
based on whether the District is a low tax rate, developed or developing district, as those terms
are described in §§ 49.23601, 49.23602, and 49.23603 of the Code, and therefore the Board must
determine which of these types of districts the District is, and
WHEREAS, the District must further determine as appropriate under §§ 49.23601,
49.23602, or 49.23603 of the Code the voter-approval tax rate, mandatory tax election rate and
unused increment rate and call a public hearing to consider a proposed tax rate for 2020.
NOW, THEREFORE, be it resolved by the Board of Directors of the District as follows:
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I.
All of the facts recited in the preamble of this Resolution are hereby found and declared
to be true and correct.
II.
For purposes of adopting an ad valorem District tax rate for 2020, the Board of Directors
of the District hereby finds and determines that the District is the type of district as indicated
below:
_____ Low Tax Rate District (Texas Water Code § 49.23601)
_____ Developing District (Texas Water Code § 49.23603)
_____ Developed District (Texas Water Code § 49.23602)
_____ Developed District in a Declared Disaster Area
(Texas Water Code §49.23602 (d))
III.
The District designates and directs its tax assessor-collector to prepare and calculate the
voter-approval tax rate, mandatory tax election rate and unused increment rate as appropriate and
required under §§ 49.23601, 49.23602, or 49.23603 of the Code according to the type of district
the Board has determined the District to be.
IV.
The Board of Directors of the District hereby calls a public hearing to consider a
proposed 2020 ad valorem tax rate at the Board’s next regular meeting on November 10, 2020 at
4:00 p.m.
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V.
The District hereby authorizes and directs its tax assessor-collector to prepare a Notice of
Public Hearing and include therein the appropriate language as required under § 49.236 of the
Code according to the type of district the Board has found the District to be. The tax assessor-
collector is further authorized and directed to publish the Notice of Public Hearing in the time
and manner required by § 49.236 of the Code.
VI.
If the District is a Developed District in a Declared Disaster Area, the District directs its
tax assessor-collector to calculate the District’s voter-approval tax rate under § 49.23601(a) of
the Code and prepare and publish the Notice of Public Hearing under § 49.236 (a) (3) (A) of the
Code. The District shall by separate action determine whether an election is required to approve
the adopted tax rate in the manner provided under §49.23601 (c) of the Code.
VII.
The President or Vice President is authorized to execute and the Secretary or Secretary
Pro Tempore to attest this Resolution on behalf of the Board and the District, and to do any and
all things appropriate or necessary to give effect to the intent hereof.
KEITH DAUZAT
President ATTEST: PATRICIA K. COLLINGS
Secretary
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I, the undersigned Secretary of the Board of Directors of Memorial Hills Utility
District, hereby certify that the foregoing is a true and correct copy of the Resolution adopted by
said Board at its regular meeting of October 13, 2020, and a minute entry of that date showing
the adoption thereof, the original of which resolution appears in the minute book of said Board,
on file in the District’s office.
I further certify that said meeting was open to the public, and that notice was
given in compliance with the provisions of Tex. Gov’t. Code Ann. § 551.001 et seq. as adopted,
and as suspended in part by the Governor of Texas on March 16, 2020.
Witness my hand and the seal of said District, this ______________________.
Secretary
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MEMORIAL HILLS UTILITY DISTRICT
Resolution for Adoption of Order
Establishing Policy and Rates for
Water, Waste Collection and Disposal Services
and Imposition of Penalties
The board of directors of Memorial Hills Utility District (“District”) met at the
board’s regular meeting place on October 13, 2020, with a quorum of directors present, as
follows:
Keith Dauzat, President
Pamela Spencer-Shaw, Director
Patricia K. Collings, Secretary
David Bates, Director
Karen Large, Director
and the following absent:
None
when the following business was transacted:
The order set out below (“Order”) was introduced for consideration of the board. It was
duly moved and seconded that said Order be adopted; and, after due discussion, said motion
carried by the following vote:
Ayes: All directors present.
Noes: None.
The Order thus adopted is as follows:
Any order and amendments thereto, heretofore adopted by the board of directors,
providing for water and sewer or other waste disposal services for Consumers within the District,
is hereby revoked upon the effective date of this Order.
The Order hereinafter set forth shall become effective on October 13, 2020.
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ORDER ESTABLISHING POLICY AND SETTING
RATES FOR WATER, WASTE COLLECTION AND DISPOSAL SERVICES
AND IMPOSITION OF PENALTIES
ARTICLE I
General Provisions
Section 1.1 Definitions
For purposes of this Order, the following words or terms shall have the following
meanings:
a) “Commercial Consumer” shall mean and include any office building,
hotel, retail store, clubhouse, warehouse, service station, or other establishment rendering a
service or offering a product for sale to the public; apartments; churches; schools; and any and all
establishments not generally considered a single-family residence.
b) “Commission” shall mean the Texas Commission on Environmental
Quality or any successor agency thereof.
c) “Consumer” shall mean the occupant of a residential, commercial or
industrial structure within the area of the District, whether the owner, renter or lessee thereof.
d) “Cross Connection” shall mean a physical connection or other
arrangement through which a potable water system may be contaminated by back siphonage or
backflow.
e) “Delinquent bill” shall mean a bill for water and/or waste collection and
disposal service or sewer service which has not been paid within twenty (20) days after the date
of the bill for the preceding month’s service.
f) “Fees and Rates Schedule” shall mean the Water, Waste Collection and
Disposal Service Fees and Rates, approved by order of the board of directors for the District on
June 27, 2017, which may be amended from time to time.
g) “Grease Trap” shall mean a facility, including a sampling well, connected
to the Consumer’s sanitary sewer line in a manner and form approved by the District’s operator,
which is designed to trap grease, oil, or other harmful residue prior to discharge into the
District’s waste treatment collection line.
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h) “Health Hazard” shall mean a cross-connection, potential contamination
hazard, or other situation involving any substance that can cause death, illness, spread of disease,
or has a high probability of causing such effects if introduced into the potable drinking water
supply.
i) “Irrigation Consumers” shall mean a Consumer whose meter is designated
for irrigation purposes and connected to and serves only as a device or system for irrigation.
j) “Lint trap” shall mean a facility connected to any dry-cleaning
establishment designed to trap lint and other material residue produced by the cleaning process.
k) “Nontaxable Entity” shall mean an entity which is exempt from ad
valorem taxation under Chapter 11, Texas Tax Code, as amended.
l) “Operator” shall mean the person, firm, corporation, municipal
corporation or political subdivision with which the District has contracted for operation and
maintenance of the plants and lines of the District’s system.
m) “Residential connection” shall mean and include any single family
residence, townhouse, or multiplex (other than apartments), when such is separately metered.
n) “Sampling well” means a well or manhole placed on the discharging
building sewer to enable the District’s operations personnel access to wastewater discharge for
the purpose of sampling.
o) “Separate connection” shall mean each residential unit occupied by a
separate family or person, including separate apartments within a single building, and each
business unit occupied by a separate business, including separate establishments within a single
building.
p) “Solid Waste” shall mean ordinary household solid waste, including
limbs, leaves and grass clippings.
q) “Solid Waste Contractor” shall mean the firm and its employees with
which the District contracts and may contract for the solid waste collection and disposal program
in the District.
r) “System” as used herein shall mean the water and/or sanitary sewer
facilities of the District and all extensions and additions thereto, whether now in place or
hereafter constructed.
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s) “T.A.C.” shall mean the Texas Administrative Code, as it may be
amended from time to time.
t) “Unacceptable Plumbing Practices” shall mean practices not accepted by
or which are in violation of the Southern Standard Plumbing Code, the Uniform Plumbing Code
or the National Standard Plumbing Code.
u) “Unauthorized Usage” shall mean the intentional or unintentional
receiving of water and/or sewer service from the District without making prior application, as
required herein; or the reestablishment of water or sewer service by someone other than a duly
authorized District representative.
v) “Waste collection and disposal services” shall mean, with respect to
residential Consumers, the sewer service and solid waste collection and disposal service
provided by the District.
Section 1.2 Consumers not entitled to specific quantity or pressure of water
Water consumers are not guaranteed a specific quantity or pressure of water for
any purpose whatever, and it is understood that District is only to furnish a connection with its
water system and is in no case to be liable for failure or refusal to furnish water or any particular
amount or pressure of water.
Section 1.3 Water connections generally
No person, other than the properly authorized agents of the District, shall be
permitted to tap or make any connection with the mains or distributing pipes of the District’s
water system, or make any repairs or additions to or alterations in any tap, pipe, cock, or other
fixture connected with the service-water pipe.
Section 1.4 Unauthorized practices
a) Potable water-supply piping, water discharge outlets, backflow-prevention
devices or similar equipment shall not be located so as to make possible their submergence in
any contaminated or polluted liquid or substance.
b) The Operator or other duly authorized representative of the District shall
be authorized, after providing reasonable notice to the landowner in advance, to enter upon any
tract within the District to inspect individual water facilities prior to providing service and
periodically thereafter to prevent possible cross-connections between the potable water system
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and any non-potable water. All water Consumers shall allow their property to be inspected for
possible cross-connections and other Unacceptable Plumbing Practices. The District shall notify
the Consumer in writing of any cross-connection or other unacceptable plumbing practice which
has been identified during an initial inspection or any periodic reinspection. The Consumer shall
immediately correct any unacceptable plumbing practice on its premises.
c) Continuous efforts shall be made by the District to locate unauthorized
connections or taps, possible interconnections between privately owned water systems and the
public water system, and other Unacceptable Plumbing Practices. As Unacceptable Plumbing
Practices are located, they shall be eliminated so as to prevent possible contamination of the
water supplied by the District.
d) The District shall consider the existence of a health hazard as identified in
30 T.A.C. § 290.47 (f), or other serious threat to the integrity of the water supplied by the
District, to be sufficient grounds for immediate termination of water service to Consumers who
may be vulnerable to possible water supply contamination. If terminated under such
circumstances, water service shall be restored by the District when it determines that such health
hazard or other source of potential contamination no longer exists, or when the health hazard or
other contamination source has been isolated from the District’s water supply system in
accordance with 30 T.A.C. § 290.44 (h). The District is not required to follow the provisions of
Section 2.3 when terminating water service under this Section 1.4d).
e) The District may invoke the procedure described in Section 2.3 of this
Order to discontinue water service to a Consumer in the event such Consumer either (1) refuses
to permit an inspection pursuant to this Section, or (2) fails, within a reasonable time after
receiving written notice issued by the Board, to correct or remove any unauthorized connection
or tap, and Unacceptable Plumbing Practice or other condition found to be contributing to or
causing contamination of the District’s water supply.
f) All tampering with District meters, taps or other District facilities,
Unauthorized Usage of water or sewer service, and unauthorized discharges into the District’s
sanitary or storm sewer systems are prohibited. In addition to any of the foregoing, the District
may bill and collect from any Consumer who violates the terms of this section any costs or
expenses incurred by the District as a result of such violation. Any fees or penalties assessed
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pursuant to this section shall be in addition to the fees required for the restoration of service.
Section 1.5 Plumbing restrictions
The following Unacceptable Plumbing Practices are prohibited by State
regulations and the District:
a) No direct connection between the public drinking water supply and a
potential source of contamination is permitted. Potential sources of contamination shall be
isolated from the public water system by an air gap or an appropriate backflow prevention
assembly in accordance with Commission regulations.
b) No cross-connection between the public drinking water supply and a
private water system is permitted. Where an actual air gap is not maintained between the public
water supply and a private water supply, an approved reduced pressure principle backflow
prevention assembly, properly installed, and a service agreement for annual inspection and
testing by a certified backflow prevention assembly tester are required.
c) No connection which allows the return of water used for condensing,
cooling or industrial processes back to the public water supply is permitted.
d) No pipe or pipe fitting which contains more than 0.8% lead is permitted in
private water distribution facilities installed on or after July 1, 1988 and prior to January 4, 2014.
e) Plumbing installed after January 4, 2014 shall bear the expected labeling
indicating ≤0.25% lead content.
f) No solder or flux which contains more than 0.2% lead is permitted in
private water distribution facilities installed on or rafter July 1, 1988.
g) No plumbing fixture shall be installed which is not in compliance with a
State approved plumbing code.
h) To ensure that neither cross-connections nor other Unacceptable Plumbing
Practices are permitted, each new Consumer and each Consumer whose service has been
suspended or terminated and is proposed for reconnection must sign a copy of the Service
Agreement attached hereto as Exhibit “A” prior to commencement of service by the District.
Section 1.6 Plumbing material restrictions; Customer Service Inspection Certifications.
No new connections to the District’s water system shall be made unless (a) a
customer service inspection has been made by a qualified inspector and (b) a Customer Service
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Inspection Certification in the form attached hereto as Exhibit “B” has been completed and
submitted to the District. Such an inspection and certification also shall be required at any
existing service location when the District has reason to believe that cross-connections or other
Unacceptable Plumbing Practices exist, or after any material improvement, correction or addition
to the private plumbing facilities. The District shall recognize only the individuals specified in
30 T.A.C. §290.46(j)(1) as capable of conducting Customer Service Inspection Certifications,
and shall retain copies of properly completed certifications on file for a minimum of ten (10)
years. The Consumer shall be charged in accordance with the Fees and Rates Schedule for each
customer service inspection. If a customer service inspection is made at the District’s direction
because the District has reason to believe that Unacceptable Plumbing Practices exist, the
Consumer shall not be charged for the inspection unless Unacceptable Plumbing Practices are
found. Customer Service Inspection Certifications for new construction shall be submitted to the
District before continuous service to the connection is provided, preferably at the same time that
the tap fee is paid, and the District shall not transfer the account from the builder to the initial
occupant until it has received the certificate. Certifications for inspections in all other instances
(when the District has reason to believe Unacceptable Plumbing Practices exist or after a
material change to private plumbing facilities has been made) shall be submitted to the District
no later than ten (10) days after the inspection has been completed.
Section 1.7 Facility inspections
a) Prior to starting any construction or improvement on a lot or tract in the
District, the builder shall contact the Operator to arrange an inspection (“Pre-Construction
Inspection”) to verify the location and condition of District facilities on and in the vicinity of the
lot or tract on which the construction or improvement will be built. At the time of the Pre-
Construction Inspection, if any District facility has been damaged or cannot be located, the
Operator will make necessary repairs to or locate such facilities at the expense of the District. A
copy of the Pre-Construction Inspection report will be given to the builder. After the Pre-
Construction Inspection has been performed and any necessary work has been completed, the
builder will then be responsible for paying the costs of all damages, adjustments, relocations and
repairs found during the inspections described in b) below.
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b) After construction has been completed on the lot or tract, but before
service is transferred to or initiated for a Consumer, the Operator will conduct an inspection
(“Post-Construction Inspection”) to verify the location and condition of District facilities on and
in the vicinity of the lot or tract on which the construction or improvement has been built. The
builder will be held responsible for any damages or adjustments to or relocations of District
facilities found to be necessary as a result of the Post-Construction Inspection and shall pay the
cost of repairing, adjusting or relocating the facilities before service will be transferred to or
initiated for a Consumer. The Operator may conduct any re-inspections as necessary to ensure
that the District’s facilities are repaired, adjusted or relocated, and the builder shall pay the fee
for any such re-inspections before service will be transferred to or initiated for a Consumer. The
District may withhold service to the lot or tract or to other property owned by any builder who
has failed to pay the District for any other repairs, adjustments, relocations or re-inspection fees,
including specifically the provision of additional taps to such builder.
c) The total fees for the Pre-Construction and Post-Construction Inspections
described in Section 1.7 a) and b) shall be charged pursuant to the Fees and Rates Schedule,
which is due at the time the tap fee is paid. If any re-inspections are required, each such re-
inspection shall be the amount of the District’s actual cost incurred.
Section 1.8 Backflow prevention devices
a) In the event that the District, in its sole discretion, requires a Consumer to
install a backflow prevention device in order to prevent possible contamination of the District’s
water supply, the Consumer shall, at its own expense, properly install, test and maintain
according to Commission rules such backflow prevention device, and shall provide all testing
and maintenance records to the District. If the Consumer fails to comply with the requirements
of this Section, the District may, at its option, either terminate service in accordance with the
provisions of Section 2.3 of this Order, or, the District may properly install, test and maintain
such backflow prevention device and bill the Consumer pursuant to the Fees and Rates Schedule.
b) All backflow prevention assemblies that are required according to 30
T.A.C. §§ 290.44 (h) and 290.47 (f) shall be tested upon installation by a recognized backflow
prevention assembly tester and shall be certified to be operating within specifications. Further,
backflow prevention assemblies installed to provide protection against health hazards as defined
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in 30 T.A.C. § 290.38 must be tested and certified at least annually by a recognized backflow
prevention assembly tester. If tested by the Operator, the District shall charge the Consumer
pursuant to the Fees and Rates Schedule for each backflow prevention assembly tested. For each
assembly tested, a signed and dated original Test Report in the form attached hereto as Exhibit
“C” must be completed by the recognized backflow prevention assembly tester and submitted to
the District.
c) The District must retain for a minimum of three (3) years such test reports
and maintenance records submitted to it under subsections a) and b) of this section.
Section 1.9 Plumbing code
The District hereby adopts by reference as the District’s plumbing code the
Uniform Plumbing Code, a nationally recognized set of rules governing plumbing practices.
Section 1.10 Monitoring Plan
a) Legal Authority and Purpose The District has adopted and maintains a
chemical and microbiological monitoring plan (the “Monitoring Plan”) in accordance with the
requirements of 30 T.A.C., Chapter 290, Subchapter F, Drinking Water Standards Governing
Drinking Water Quality and Reporting Requirements for Public Water Supply Systems, effective
September 13, 200l (“Subchapter F”); the Safe Drinking Water Act, 42 United States Code §
300f et. seq.; and the Primary Drinking Water Regulations promulgated by the United States
Environmental Protection Agency.
b) Monitoring Plan
(1) The District’s operator is authorized and directed prepare and carry
out the Monitoring Plan as required by the applicable rules and regulations of the Commission.
(2) In accordance with 30 T.A.C. § 290.121 (b), the Monitoring Plan
shall identify all sampling locations, describe the sampling frequency, and specify the analytical
procedures and laboratories that the District will use to comply with the monitoring requirements
of Subchapter F.
(3) The Operator shall maintain a copy of the current Monitoring Plan
at each treatment plant and at a central location and shall update the Monitoring Plan in
accordance with the rules of the Commission.
(4) Public water systems such as the District that treat groundwater
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that is not under the direct influence of surface water or that purchase treated water from a
wholesaler must submit a copy of their Monitoring Plan to the Commission’s public drinking
water program upon the request of the Commission’s Executive Director. Failure to maintain an
up-to-date Monitoring Plan is a monitoring violation.
ARTICLE II
Commencement and Termination of Service
Section 2.1 Connection to District’s system
Each structure within the District may be connected to the system of the District
as soon as the District has made available to such structure plant and line capacity to serve same.
If both water and sewer services do not become available at the same time, the Consumer may
connect to the water system at the time water service becomes available and to the sewer system
at the time sewer service becomes available.
Section 2.2 Termination of service upon request of Consumer
Whenever a Consumer of District water temporarily or permanently abandons the
structure being served and no longer wishes to be furnished with water, he shall notify the
District’s operator at least two (2) days prior to the time he desires such service discontinued.
Charges for discontinuing and for restoring water service where such service is discontinued or
restored at the request of the Consumer and he is not delinquent in the payment of any bill at the
time of either request shall be made pursuant to the Fees and Rates Schedule.
Section 2.3 Termination of service upon initiative of District; Imposition of Penalties
a) The District may terminate utility service to a tract or Consumer and/or
impose a penalty:
(1) at any time after any portion of a Consumer’s bill becomes
delinquent as defined in Subsection 1.1e) above; or
(2) upon the occurrence of an event described in Subsection 1.4e) or
1.8a) of this Order;
(3) to prevent or discontinue conduct which interferes with the orderly
provision of utility service by the District or the implementation of any provision or requirement
of this Order; or
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(4) to abate any condition in connection with the District’s facilities
which in the opinion of the Board is harmful to the health, safety or welfare of District
Consumers or the public.
b) At any time a Consumer’s bill, or any part thereof becomes a Delinquent
Bill, all charges on the Delinquent Bill shall be due and payable immediately. If the Operator
has not received payment of a Consumer’s bill by the date it becomes a Delinquent Bill, the
Operator shall deliver a delinquent letter to the Consumer pursuant to Section 2.3c) below, and a
delinquent letter fee will be charged pursuant to the Fees and Rates Schedule.
c) Except for termination of service upon the occurrence of an event
described in Subsections 1.4d) or 6.1b) of this Order, notice to the Consumer shall be made as
follows:
(1) At least ten (10) days prior to either (a) termination of a
Consumer’s service pursuant to this Section, or (b) imposition of a penalty upon a Consumer or
other person per Section 9.1 of this Order, a notice shall be delivered to the Consumer or other
person advising the Consumer or other person of termination of service or imposition of a
penalty pursuant to this Section. If the Consumer’s account remains delinquent, an additional
notice shall be hung on the door of the residence of a Consumer or the primary entrance of a
Commercial Consumer 24 hours prior to termination of the Consumer’s service advising the
Consumer of termination of service pursuant to this Section. A charge shall be made by the
District pursuant to the Fees and Rates Schedule to cover the expense to a District when a 24-
hour door notice is required and hung.
(2) Delivery of the ten (10) day notice of termination of service shall
be considered complete upon deposit of the notice in the United States mail, postage prepaid,
addressed to the Consumer at his last known mailing address.
(3) The ten (10) day notice of termination of service shall include:
(a) a statement that service will be terminated;
(b) the date of termination; and
(c) the reason for termination.
In the event the termination is based upon failure to pay a delinquent bill, then the notice shall
also include:
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(d) a statement that in the event the Consumer desires to object to
a delinquent bill on account of clerical error or other billing irregularity, then the Consumer must
notify the designated representative of the District of such objection; and the notice shall contain
the name, mailing address and telephone number of the designated representative. Such
statement shall read as follows:
You are advised that the District’s utility operator (Operator’s
name, address and telephone number) may make an adjustment of
a utility bill if there is a clerical error or other billing irregularity.
If your bill contains an error, notify the operator at once.
If the operator is unable to adjust your bill, your service will not be
terminated until the District’s board of directors considers the
matter. You will be notified of the time, date, and place of the
meeting at which the matter will be considered. You may present
your objection to the board of directors at that time.
d) In the event of occurrence of an event described in Subsections 1.4d),
1.4f) or 6.1b) of this Order, a Violation Notice shall be delivered to the Consumer or other
person as follows:
(1) a statement that the Board will conduct a hearing to consider
imposition of a penalty against a Consumer or other person
pursuant to Section 9.1 of this Order;
(2) the amount of the penalty that may be imposed;
(3) a description of the event for which a penalty will be considered;
(4) the time, date and place of the event that constitutes a violation of
this Order;
(5) a statement that the Consumer or other person will be notified of
the time, date and place of the hearing at which the matter will be
considered;
(6) a statement that the Consumer or other person may appear at the
hearing to present statements and/or evidence regarding the alleged
violation; and
(7) delivery of the Violation Notice shall be considered complete upon
deposit of the notice in the United States mail, postage prepared,
26
94027-002 447443v1
13
addressed to the Consumer or other person at his or her last known
mailing address.
e) Adjustment of bill by designated representative:
(1) The District’s designated representative for purposes of this
Section is the operator.
(2) The designated representative is authorized to receive and consider
Consumer objections presented in accordance with Subsection 2.3b)(3)(d) and to make
adjustments in a Consumer’s billing to correct clerical errors or other billing irregularities.
(3) The designated representative is not required to make an
adjustment in any particular case; any Consumer objection received pursuant to this Section and
not adjusted by the designated representative to the satisfaction of the Consumer shall be referred
for a hearing in a meeting of the board of directors.
f) Hearing before board of directors:
(1) In the event a Consumer objection is referred to the board of
directors pursuant to Subsection 2.3d)(3), the termination of service shall be held in abeyance
until further order of the board of directors.
(2) The Consumer shall be given notice, at least seventy-two (72)
hours in advance, of the time, date, and place of the meeting at which the board of directors will
consider the Consumer objection.
(3) At such meeting, the board of directors shall convene in a hearing
to consider all matters involving delinquent accounts and/or violations of this Order as described
by the District’s representatives. At such meeting, the board of directors shall consider all
matters set forth by the Consumer and take such action, including termination of service, as it
deems advisable.
(4) Following the District’s representatives’ presentation of
information about the delinquency and/or violations of this Order, the Consumer or other person
shall be entitled to present statements and evidence concerning the delinquency or alleged
violation.
(5) After all information, statements and evidence has been presented,
the Board shall deliberate and take such action, including termination of service and/or
27
94027-002 447443v1
14
imposition of a penalty, as it deems advisable.
g) A charge, pursuant to the Fees and Rates Schedule, together with any
delinquent bills, shall be paid by a Consumer in advance of restoration of service when service
has been terminated pursuant to this Section.
Section 2.4 Appeal from Board decision to terminate service or to impose a penalty
a) Any Consumer whose service has been terminated or other person against
whom a penalty has been imposed shall have the right of appeal to the Board.
b) Upon receipt of notice that the Board has approved termination of service
or imposed a penalty for a violation of this Order, the affected party must comply with all terms
of this Order, including payment of any charge or penalty assessed or imposed by the Board.
c) The Board shall have appellate review of any termination of service or
imposition of a penalty according to the following schedule and procedures:
(1) The affected party must request a hearing, in writing, to be
received by the District within ten (10) business days of the notice
of Board decision. The hearing request must describe in detail the
basis of the appeal.
(2) After receipt of the hearing request, the Board shall schedule a
hearing of the matter at the next regularly scheduled Board
meeting following the seventh (7th
) day after receipt of the hearing
request. The District shall notify the affected party of the time,
date and place of the hearing, and
(3) During the time period between request for hearing and the actual
hearing date, the affected party must comply with all requirements
of this Order.
d) At the hearing the Board shall only address the following matters:
(1) errors in facts considered by the Board or errors in the application
of this Order to the event or circumstances, or
(2) extenuating circumstances relating to the affected party’s conduct
that gave rise to the Board’s decision.
28
94027-002 447443v1
15
e) The hearing shall be conducted on the presumption that the Board’s
decision and the Order are valid. The affected party shall have the burden to rebut this
presumption.
f) The Board may affirm or modify, in whole or in part, its prior decision,
but the Board shall not increase the amount of any charge or penalty previously assessed with
regard to the matter on appeal.
Section 2.5 Application for installation of water meter with two-inch or less connection
Every person desiring the installation of a water meter with a connection of two
inches or less shall be required to sign and execute an application for installing a meter before
the District will make such installation.
The installation of water meters with connections of more than two inches shall
be covered by separate agreements.
Section 2.6 Request for waste disposal and collection service or sewer service
Every person desiring residential waste collection and disposal service or
commercial sewer service from the District shall so notify the District’s operator. After the
notification, the person requesting said service shall have a plumber make the tap on the
District’s sewer line. After the tap has been completed, the applicant shall notify the District’s
operator, who shall make an inspection of the tap before service is commenced.
Section 2.7 Residential security deposit
The District’s operator is hereby given authority to require persons requesting
water and/or waste collection and disposal service from the District to serve an owner-occupied
residence to post a deposit with the District, pursuant to the Fees and Rates Schedule, for each
connection to the District’s system prior to the initiation of service. Consumers requesting water
and/or waste collection and disposal service from the District to serve a residence which is being
rented or leased to a third party (not occupied by the owner) shall be required to post a deposit
with District, pursuant to the Fees and Rates Schedule, for each connection to the District’s
system prior to the initiation of service. Such deposit is solely to secure the payment of charges
established by this Order. Upon termination of service, the District shall apply the deposit on
hand to the unpaid service charges of the Consumer, and the excess, if any, will be paid to the
Consumer. No interest will be paid by the District on such deposit.
29
94027-002 447443v1
16
Section 2.8 Commercial security deposit
The District’s operator is further authorized to require persons requesting water
and/or sewer service for a commercial connection to post a deposit with the District in the
amount established in the Fees and Rates Schedule. Such commercial deposit is solely to secure
the payment of all charges, fees and personal property taxes lawfully levied by the District.
Upon termination of service, the District shall apply the deposit on hand to the unpaid service
charges and personal property taxes of the Consumer, and the excess, if any, will be paid to the
Consumer. No interest will be paid by the District on such deposit.
Section 2.9 Additional Deposit
The District shall require an additional deposit, pursuant to the Fees and Rates Schedule,
before service will be reconnected after service has been terminated for non-payment. Such
deposit is solely to secure the payment of charges established by this Order. At no time shall the
total deposit required for provision of residential service exceed the amount established in the
Fees and Rates Schedule. Upon termination of service, the District shall apply the deposit on
hand to the unpaid service charges of the Consumer, and the excess, if any, will be paid to the
Consumer. In the event the District calculates the commercial security deposit pursuant to
Section 2.8 using projected water consumption provided by the Customer and later determines
that actual consumption exceeds the amount that was projected by the Customer, the District
reserves the right to increase the amount of the deposit based on actual consumption.
Section 2.10 Transfer fee
A non-refundable fee, pursuant to the Fees and Rates Schedule, shall be charged by the
District to cover the expense to the District of the transfer of water and sewer service from any
Customer or Consumer. This fee shall cover the establishment of an account to provide service
to the customer/consumer. The transfer fee shall be billed to each Customer/Consumer as an
item on the first monthly bill for water and/or sewer service. If service to an occupant at a
Customer/Consumer’s address had previously been discontinued pursuant to Section 2.2 or
Section 2.3 herein and a restoration charge was not paid, a fee shall be charged to the
Customer/Consumer to reconnect water and/or sewer service pursuant to the Fees and Rates
Schedule.
30
94027-002 447443v1
17
ARTICLE III
Tap Charges
Section 3.1 Residential water tap charges
a) A charge shall be made for every residential (including duplex) tap or
connection to the District’s water distribution system, pursuant to the Fees and Rates Schedule,
which charge shall include the meter and meter box and the installation thereof.
Section 3.2 Residential sewer tap inspection fee
After the completion of a sewer tap as part of the waste collection and disposal
service provided in Section 2.6, and the inspection thereof by the District’s operator, the person
requesting such sewer tap shall pay an inspection fee, per tap, pursuant to the Fees and Rates
Schedule.
Section 3.3 Commercial water and sewer tap charges
a) A charge shall be made pursuant to the Fees and Rates Schedule for every
commercial tap or connection to the District’s water, sanitary sewer or drainage facilities, other
than a tap or connection for a Commercial Consumer which is a Nontaxable Entity for
construction, installation and inspection of the tap or connection to District water, sanitary sewer
or drainage facilities, including all necessary service lines and meters .
b) A charge shall be made, pursuant to the Fees and Rates Schedule, for
every tap or connection to the District’s water, sanitary sewer or drainage facilities by a
Commercial Consumer which is a Nontaxable Entity for construction, installation and inspection
of the tap or connection to the water, sanitary sewer or drainage facilities, including all necessary
service lines and meters. In addition, the District may charge to any Commercial Consumer
which is a Nontaxable Entity an amount not to exceed the costs for all facilities that are
necessary to provide District services to such Nontaxable Entity and that are financed or are to be
financed in whole or in part by tax-supported bonds of the District.
c) In the event that a tap or connection is made by a Commercial Consumer
to the District’s water system for landscape irrigation only, the applicable tap fee shall be in
accordance with the Fees and Rates Schedule.
31
94027-002 447443v1
18
ARTICLE IV
Rates for Service
Section 4.1 Monthly rates for residential water service
a) The rates per month, pursuant to the Fees and Rates Schedule, shall be
charged for residential water service furnished by the District through meters to each separate
connection in addition to fees provided for herein.
b) Until a meter is installed, the minimum amount, pursuant to the Fees and
Rates Schedule, shall be charged each month.
c) The rates, pursuant to the Fees and Rates Schedule, water service shall be
applicable to each occupied apartment within an apartment project; provided, however, that
water to an apartment project may be furnished through a master meter and the rate per unit
calculated by dividing the total number of gallons furnished during the month by the number of
units therein occupied during that month; provided, however, that when a project’s occupancy
has reached 85% of capacity, and at all times thereafter, the operator shall calculate the amount
due for an apartment project using a master meter on 85% of occupancy; that is, using the
following formula:
Total number of gallons used___x 85%
Total number of units in project
Section 4.2 Monthly rates for residential waste collection and disposal service
a) The rates per month shall be charged, pursuant to the Fees and Rates
Schedule, for single family residential waste collection and disposal service furnished by the
District in every instance in addition to fees provided for herein.
b) The monthly rates for sewer service to apartment or townhome projects
shall be charged pursuant to the Fees and Rates Schedule,
The services and charges provided in this Section 4.2 b) shall not include any
solid waste collection or disposal service or charges, which services shall be provided by
separate contract by and between the apartment or townhome complex and the District or a solid
waste contractor.
32
94027-002 447443v1
19
Section 4.3 Monthly rates for commercial water service
The rates per month for commercial water service furnished by the District
through meters to each separate connection in every instance in which a different charge is not
expressly and clearly provided for elsewhere herein shall be charged pursuant to the Fees and
Rates Schedule.
Section 4.4 Monthly rates for commercial sewer service
a) The rates per month shall be charged to each Consumer pursuant to the
Fees and Rates Schedule for commercial sewer service furnished by the District in every instance
in which a different charge is not expressly and clearly provided for herein.
b) The services and charges provided in this Section 4.3 shall not include any
solid waste collection or disposal service or charges, which services shall be provided by
separate contract by and between the Commercial Consumer and the District or a solid waste
contractor.
Section 4.5 Monthly rates to builders for water and waste collection and disposal service to
unoccupied residences
The rates, as established in the Fees and Rates Schedule, shall be charged to
builders for water and waste collection and disposal service to unoccupied residences connected
to the District’s system.
Section 4.6. Monthly rates for service to customers outside District boundaries
Unless otherwise provided elsewhere, the rates, as established in the Fees and Rates
Schedule, shall be charged for water and sewer service extended to Consumers outside the
boundaries of the District.
Section 4.7 No reduced rates or free service
All Consumers receiving either water or waste collection and disposal service, or
both, from the District, shall be subject to the provisions of this Order and shall be charged the
rates established in this Order and the Order for Adoption of Schedule of Water, Waste
Collection and Disposal Service Fees and Rates; and no reduced rate or free service shall be
furnished to any such Consumer.
33
94027-002 447443v1
20
Section 4.8 Penalty for failure to pay bill before delinquent
A charge, pursuant to the Fees and Rates Schedule, shall be added to the
Consumer’s bill when such bill has become delinquent as “delinquent” is defined in Subsection
1.1e) of this Order.
Section 4.9 Returned checks
If a Consumer’s check is returned unpaid by the bank, the Consumer’s bill paid
by such check shall be considered unpaid and subject to the penalty defined in Section 4.8 above.
A processing fee, pursuant to the Fees and Rates Schedule, shall also be charged to the
Consumer. If the check was in payment of a delinquent bill as defined in Section 1.1 e) and a
termination notification as specified in Section 2.3 has been previously delivered, the Consumer
shall be required to pay in full all charges on the Consumer’s account by cash, cashier’s check,
money order, or credit card.
Section 4.10 Regulatory assessment
The District shall assess and collect from each Consumer that receives retail water
and/or sewer service from the District a regulatory assessment in the amount established in the
Fees and Rates Schedule for such water and/or sewer service. The District shall not list the
regulatory assessment as a separate item on Consumer utility bills, but the District shall instead
deduct the amount of such regulatory assessments from the water and sewer service revenues
assessed and collected pursuant to this Order for utility bills rendered on or after September 1,
1991. The District shall remit such regulatory assessments to the Texas Water Commission in
the manner required by law.
ARTICLE V
Solid Waste Collection and Disposal Service
Section 5.1 Required Service
The District shall provide solid waste collection and disposal service to each
separate residential connection (other than apartments or townhomes) that receives water and
sanitary sewer service from the District. No separate billing shall be made for solid waste
collection and disposal service provided by the District.
34
94027-002 447443v1
21
Section 5.2 Manner of collection
a) Solid Waste will be collected by the Solid Waste Contractor at the street
curb on each collection day.
b) Solid Waste must be properly packed in containers customarily used as a
residential trash containers. Tree trimmings and branches cut in lengths not exceeding four (4)
feet, securely tied in bundles weighing no more than 40 pounds will be collected. Boxes from
new move-ins must be broken down in order to be collected. Heavy trash or bulk items such as
old furniture and appliances will be collected on Thursdays.
c) Old refrigerators or freezers will be picked up by the Solid Waste
Contractor only if the compressor is removed and the door is either removed or the locking
mechanism to the door is disabled so as to prevent closing.
d) Any Consumer desiring to dispose of construction materials such as
bricks, concrete or steel products must contact the Solid Waste Contractor for special collection
TOTAL SERIES 2020 CAPITAL PROJECTS FUND 4,050,026.95$
PAID AT THE TIME OF SERIES 2020 BOND CLOSING ON 09/08/2020:SMITH, MURDAUGH, LITTLE & BONHAM, LLP BOND COUNSEL 181,395.25HILLTOP SECURITIES FINANCIAL ADVISOR 117,534.60S & P - RATING FEE RATING FEE 15,500.00MCCALL, PARKHURST & HORTON DISCLOSURE COUNSEL 8,500.00TEXAS COMMISSION ON ENVIRONMENTAL QUALITY 15,000.00BAN OF NEW YORK MELLON, N.A. PAYING AGENT FEES 750.00
338,679.85
Page 004
54
10/10/2020MEMORIAL HILLS UTILITY DISTRICT
MHUD CHECK LIST 10-13-2020
DEBT SERVICE FUND
BBVA
BALANCE FROM LAST REPORT 810.67$
ADDED: DEPOSITS NET TRANSFERS 0.00
LESS:0.000.00
ADDED: OTHER DEPOSITSTRANSFER FROM TEXPOOL 0.00
TOTAL 0.00
ADDED: OTHER DEPOSITS 0.00
ADDED: INTEREST EARNED ON ACCOUNT BBVA - NO JULY STMT YET 0.00
LESS: BANK CHARGES BBVA - NO JULY STMT YET 0.00
LESS: CHECKS PREVIOUSLY APPROVED
TOTAL PREVIOUSLY APPROVED 0.00
LESS: CHECKS FOR APPROVAL
0.00
ENDING BALANCE IN DEMAND ACCOUNT 810.67$
TEXPOOLBEGINNING BALANCE 701,278.98$ ADDED: WIRE TRANSFERS 0.00ADDED: INTEREST EARNINGS Sep-20 83.00LESS: WIRE TRANSFERS THE BANK OF N Y MELLON, S2019R BOND PAYMENT DUE 10-01-2020 (86,656.26)ENDING BALANCE 614,705.72$
TOTAL DEBT SERVICE FUNDS 615,516.39$
NEXT BOND PAYMENT DUE 04-01-2021 464,127.53
Page 005
55
10/10/2020 MEMORIAL HILLS UTILITY DISTRICTDEBT SERVICE FUND REQUIREMENTS
MHUD CHECK LIST 10-13-2020
Memorial Hills Utility DistrictDebt Service Fund Requirements
Principal InterestCompounded
Interest Total P & I Interest Total Totaldue 04/01 due 04/01 due 04/01 due 04/01 due 10/01 due 10/01 Requirement
CURRENT INVESTMENTSTYPE OF INVESTMENT MATURITY DATE RATE BOOK VALUE VALUE LAST ADDED MARKET VALUE
September REPORT VALUEOPERATING ACCOUNTTEXPOOL (POOLED FUND) * OPEN 0.1474% 2,883,740.91$ 2,913,387.45$ 353.46$ 2,883,740.91$ XXXXXX00003
2,883,740.91$ 2,913,387.45$ 353.46$ 2,883,740.91$
DEBT SERVICE FUNDTEXPOOL (POOLED FUND) * OPEN 0.1474% 614,705.72$ 701,278.98$ 83.00$ 614,705.72$ XXXXXXXX0007
614,705.72$ 701,278.98$ 83.00$ 614,705.72$
SERIES 2020 CAPITAL PROJECTS FUNDTEXPOOL (POOLED FUND) * OPEN 0.1474% 4,040,577.00$ 4,040,577.00$ -$ 4,040,577.00$ ESCROW ACCOUNT - BBVA USA 1,450,578.00$ 1,450,578.00$ -$ 1,450,578.00$
4,040,577.00$ 4,040,577.00$ -$ 4,040,577.00$
*Standard & Poor's Current Rating on Texpool is AAAm
EDUCATIONAL REQUIREMENTSCLAUDIA REDDEN ATTENDED 4 HRS OF INVESTMENT TRAINING, GIVEN BY UNIV OF NORTH TEXAS CENTER FOR PUBLIC MANAGEMENT & AWBD, ON 06/29/2006, IN GALVESTON, TEXAS.6 HRS INVESTMENT TRAINING BY THE TX RURAL WATER USER ASSOC, 07/10/2007 GALVESTON, TX, 4HRS INVESTMENT TRAINING BY MC CALL GIBSON, 11/07/2009 4HRS MCCALL GIBSON4 HRS INVESTMENT TRAINING BY MC CALL GIBSON 10/26/2013, 4 HRS INVESTMENT TRAINING BY MC CALL GIBSON 10/2015, 4 HRS TRAINING BY TEXAS CLASS 05/24/2018COLLATERAL PLEDGED
30-Sep-20 SEE ATTACHED STATEMENT FHLB-A-LO, CH, CUSIP 155632, MATURITY 07/29/2021, LETTER OF CREDIT 2,000,000.00$ AUTHORIZATION STATEMENT
13-Oct-20
OPERATING ACCOUNT IF FUNDS ARE NEEDED IN DEMAND ACCOUNT, TRANSFER FROM TEXPOOL.INVEST ANY SURPLUS FUNDS INTO TEXPOOL.
DEBT SERVICE FUND IF FUNDS ARE NEEDED IN DEMAND ACCOUNT, TRANSFER FROM TEXPOOL.INVEST ANY SURPLUS FUNDS INTO TEXPOOL.
THIS REPORT AND THE DISTRICT'S INVESTMENT POLICY ARE SUBMITTED TO THE BOARD FOR ITS REVIEW AND TO MAKE ANY CHANGES THERETO AS DETERMINED BY THE BOARD TO BE NECESSARYAND PRUDENT FOR THE MANAGEMENT OF THE DISTRICT'S FUNDS. THE INVESTMENTS ARE IN COMPLIANCE WITH THE INVESTMENT POLICY AND RELEVANT PROVISIONS OF CHAPTER 2256 OF THE LOCAL GOVERNMENT CODE.
I. CLAUDIA REDDEN, HEREBY CERTIFY THAT, PURSANT SENATE BILL 253 AND IN CONNECTION WITH THE PREPARATION OF THIS INVESTMENT REPORT, I HAVE REVIEWED THE DIVERSTMENT LIST PREPARED AND MAINTAINED BY THE TEXAS COMPTROLLER OF PUBLIC ACCOUNTS, AND THE DISTRICT DOES NOT OWN DIRECT OR INDIRECT HOLDINGS IN ANYCOMPANIES IDENTIFIED ON SUCH LIST.INVESTMENT OFFICER'S SIGNATURE (Claudia Redden, Appointed 10/23/2001)________________________________________________________________ _____________________________________________________________________ (Claudia Redden)
Page 009
59
MHUD CHECK LIST 10-13-2020
TEXPOOL N.A.V. and AVERAGE INTEREST RATES
Date $ value/sh Avg % rate Date $ value/sh Avg % rate Date $ value/sh Avg % rate Date $ value/sh Avg % rate
Total Expense 91,204 106,419 (15,215) 206,477 319,256 (112,780) 1,277,026
Net Ordinary Income (21,950) 67 (22,017) (34,115) 202 (34,316) 807
Net Income (21,950) 67 (22,017) (34,115) 202 (34,316) 807
MEMORIAL HILLS UTILITY DISTRICT - OPERATINGRevenues & Expenditures Budget Performance
August 2020
Page 014
64
17495 Village Green Drive Houston, Texas 77040 832-467-1599 Fax 832-467-1610 www.edpwater.com
Memorial Hills UD Board Meeting Tuesday October 13, 2020 Utility System Repairs and Improvements Wastewater Plant Performed semi-annual preventive maintenance on equipment $2,037.57 Wastewater Plant Replaced drive belts on blower 2 and purchased spare belts $1,505.64 Water Plant GM Services performed well production test on both wells $1,265.00 District Performed annual commercial meter testing $4,927.75 District Performed ultrasonic leak detection underneath FM 1960 & Briarcreek $3,681.88
1. Mechanical Bar Screen
At the August meeting, the Board authorized repair of the automatic step screen for $8,500.00. This work is complete.
2. Water Leak near FM 1960 An ultrasonic leak detection survey was performed on the leak under FM 1960 on the night of August 30th. It detected sound/leak in a 15 ft. section beginning from the south edge of 1960 and extending north into two lanes.
3. Take 5 Oil Change Attached is a copy of the tap fee letter that has been sent to Take 5 Oil Change for the installation of their tap and meter.
4. Annual Fire Hydrant Testing Attached is a copy of the most recent fire hydrant test survey with recommendations for repairs totaling $2,398.75.
Service Terminations See the attached list of delinquent accounts. Also see the report of accounts terminated, approved at the District’s previous monthly meeting.
Customer Correspondence Nothing to report.
65
66
67
Memorial Hills UD Fire Hydrant Inspection 2020
ID AddressInspection
Date
Make &
ModelYear
Reflectors
NeededPaint Flow Repairs Needed
Estimate For
Repairs
12234 Cobble Creek Drive Houston
Texas 77073 United States8/10/2020
Mueller,Impr
oved1968 1 Needs Paint
1000gpm‐
35psi
22215 Millhouse Road Houston
Texas 77073 United States8/10/2020
Mueller,Impr
oved1970 Needs Paint
920gpm‐
30psiVery Hard to Operate $347.50
3
Millstone Drive & Old Woods
Lane at Lift Station Houston
Texas 77073 United States
8/10/2020Mueller,Cent
urion1983 Needs Paint
1060gpm‐
40psi
4#1 Millstone Drive Houston Texas
77073 United States8/10/2020
American
Darling,B62B‐
5
1984 Needs Paint920gpm‐
30psiCut Brush $115.00
5#2 Millstone Drive Houston Texas
77073 United States8/10/2020
Mueller,Cent
urion1983 Needs Paint
1000gpm‐
35psi
6#3 Millstone Drive Houston Texas
77073 United States8/10/2020
Mueller,Cent
urion1983 Needs Paint
1000gpm‐
35psi
7#4 Millstone Drive Houston Texas
77073 United States8/10/2020
Mueller,Cent
urion1978 Needs Paint
1000gpm‐
35psi
81923 Briarcreek Boulevard
Houston Texas 77073 United 8/10/2020
Mueller,Impr
oved1970 Needs Paint
1000gpm‐
35psi
92106 Millhouse Road Houston
Texas 77073 United States8/10/2020
Mueller,Impr
oved1968 Needs Paint
920gpm‐
30psi
101919 Millhouse Road Houston
Texas 77073 United States8/10/2020
Mueller,Impr
oved1970 Needs Paint
1000gpm‐
35psi
111890 Millhouse Road Houston
Texas 77073 United States8/10/2020 Kennedy,K10 1979 Needs Paint
1000gpm‐
35psi
1221514 Twin Aspens Lane Houston
Texas 77073 United States8/10/2020
EJ ‐
Watermaster
,5CD250
2018 Needs Paint1000gpm‐
35psi
131802a Millhouse Road Houston
Texas 77073 United States8/10/2020 Kennedy,K10 1978 Needs Paint
1000gpm‐
35psi
141803 Briarcreek Boulevard
Houston Texas 77073 United 8/10/2020 Kennedy,K10 1979 Needs Paint
Memorial Hills U.D. Customer Service Report September / October- 2020
Customer Name Call Date Address Description of Call
None
Joe Michka 31-Aug-20 2207 Briarcreek Dr.Customer reported a possible water leak. Found leak on customer's line. Made customer contact.
Rachel Hopson 3-Sep-20 2011 Cobble Creek Dr.Customer reported no water after hours. Found meter off. Turned meter on and water services were restored. Made customer contact.
Jeffrey Bennett 25-Sep-20 2023 Millhouse Rd.Customer emailed reporting low pressure. Upon arrival, found normal water pressure. Left door notice.
Muhammed Ahmed
30-Sep-20 3219 FM 1960Customer reported drainage issues. Advised customer to contact county regarding drainage issues.
Jeffrey Bennett 2-Oct-20 2023 Millhouse Rd.Customer reported a possible water leak. Found no evidence of a leak. Left door notice.
Jacqueline Rambo 10-Sep-20 2122 Millhouse Rd.Customer requested a meter re-read due to high consumption. Meter read was in-line with previous reads. Walked around property and did not see any visible leaks. Confirmed accuracy of meter. Left door notice.
Angela Harris 17-Sep-20 1914 Cobble Creek Dr.Customer requested a meter re-read due to high consumption. Meter read was in-line with previous reads. Walked around property and did not see any visible leaks. Confirmed accuracy of meter. Left door notice.
Ebony Smith 22-Sep-20 2003 Cobble Creek Dr.Customer requested a meter re-read due to high consumption. Meter read was in-line with previous reads. Walked around property and did not see any visible leaks. Confirmed accuracy of meter. Left door notice.
None
Water Quality Complaints
Problems Reported
Billing Disputes
Customer Correspondence
76
Memorial Hills UD Delinquent Notice/Service Disconnect Report
DateDelinquent
LettersDate
MailedDoor
HangersDateHung Disconnects
Date ofDisconnect
October-20 36 10/02/20
September-20 38 08/27/20 22 09/10/20 8 09/21/20
August-20 35 07/30/20 16 08/13/20 4 08/20/20
July-20 44 07/01/20 23 07/17/20 7 07/23/20
June-20 32 05/29/20 16 06/11/20 6 Deferred
May-20 36 04/30/20 13 05/14/20 5 Deferred
April-20 41 04/03/20 19 04/17/20 7 Deferred
March-20 37 02/28/20 14 03/13/20 0 03/19/20
February-20 46 01/31/20 19 02/14/20 1 02/20/20
January-20 51 01/02/20 10 01/22/20 3 01/29/20
December-19 48 11/27/19 21 12/12/19 2 12/19/19
November-19 60 11/01/19 20 11/15/19 3 11/21/19
October-19 40 10/10/19 13 10/28/19 0 11/04/19
September-19 09/10/19
August-19 27 08/13/19 11 09/04/19 2 09/12/19
July-19 42 07/08/19 17 07/25/19 2 08/01/19
June-19 38 06/10/19 12 07/01/19 2 07/08/19
May-19 26 05/13/19 8 05/30/19 0 06/06/19
April-19 28 04/10/19 12 04/26/19 2 05/02/19
March-19 28 03/11/19 8 03/28/19 1 04/04/19
February-19 21 02/13/19 7 03/04/19 0 03/11/19
January-19 40 01/09/19 12 01/25/19 4 01/31/19
December-18 42 12/07/18 9 01/02/19 2 01/07/19
November-18 42 11/08/18 11 11/30/18 3 12/06/18
October-18 29 10/09/18 11 10/26/18 5 11/05/18
Account Total Due Turn-Off Date Turn-On Date
122101 MARTINEZ, CRYSTAL 2102 MILLHOUSE RD 570.39$ 21-Sep-20 24-Sep-20144893 1738 HOLLYBERRY LLC 1738 HOLLYBERRY DR 429.17$ 21-Sep-20 21-Sep-20079644 ARZATE, CARLOS / LETICIA 2203 MILLHOUSE RD 402.34$ 21-Sep-20 21-Sep-20079685 BETANCOURT, BALDOMERO 21507 TWIN ASPENS LN 369.55$ 21-Sep-20 21-Sep-20154654 NORMAN, DaSHANDA 1707 ABBEY OAK DR 357.41$ 21-Sep-20 21-Sep-20079416 RIOJAS, NATALIA 1726 TWIN ELM LN 290.09$ 21-Sep-20 21-Sep-20079607 VINES, LARRY L 2002 MILLHOUSE RD 281.56$ 21-Sep-20 LOCKED079580 HAWKINS, STEVE 2019 BRIARCREEK BLVD 249.77$ 21-Sep-20 LOCKED
Account Balance Most Recent Pymt. Date Last Paid
143641 SYKES, VENETRA K. 2222 B MILLSTONE 370.65$ 90.23$ 10-Sep-20
Current Month Payment ArrangementsName Address
Current Month TerminationsAddressName
77
Memorial Hills MUD 30 Day Delinquent Report
Updated as of October 2, 2020 36
ACCOUNT NO. CUSTOMER NAME SERVICE ADDRESS DEPOSIT ARREARS BALANCEMost Recent
PaymentPayment
Date1 079635 ALFARO, ERNESTO 2230 MILLHOUSE RD 50.00 76.87 181.62 76.00 09/10/202 137048 BREWER, TOBY 1807 A BRIARCREEK BLVD 150.00 34.15 114.19 85.00 09/14/203 079568 CARLOS, IMELDA 2219 BRIARCREEK BLVD 25.00 59.83 138.95 124.60 08/07/204 079315 CASTANEDA JUAN 1906 BRIARCREEK BLVD 225.00 159.85 349.45 145.50 09/14/205 149144 CASTILLO, RODOLFO P 21306 OLD RANCH RD 75.00 35.35 145.48 100.00 09/10/206 124210 COLEMAN, SHANTELL 2216 C MILLSTONE 200.00 25.18 64.46 37.46 08/07/207 079927 DAVIS KRISTEN 2212 D MILLSTONE 150.00 35.39 85.56 105.00 08/07/208 157816 DIAMOND, LADANA 21219 OLD RANCH RD 150.00 36.43 102.68 175.00 08/11/209 079840 EDWARDS, ANDREA 2228 C MILLSTONE 250.00 25.18 69.14 24.74 08/10/2010 116723 FERNANDEZ, KINESHA R 1803 A BRIARCREEK BLVD 200.00 41.00 110.46 20.49 09/06/2011 079994 G.R. ZACHAREH FAMILY L.P 2509 FM 1960 E STE B & C 60.00 102.63 249.43 88.48 08/31/2012 079993 G.R. ZACHAREH FAMILY L.P * 2509 FM 1960 E STE F & G 0.00 107.28 244.72 119.48 08/31/2013 121306 G.R. ZAKHIRE FAMILY L.P. 2509 FM 1960 E STE H 200.00 97.95 230.01 88.48 08/31/2014 154645 GLAUDE, JACOREY 2218 D MILLSTONE 150.00 38.73 118.77 27.96 09/09/2015 079882 HEBERT, LIANNA 2216 A MILLSTONE 150.00 39.22 94.64 104.02 08/04/2016 079364 HEDSPETH, CEDRIC W & RONNIK21411 OLD WOODS LN 75.00 111.77 343.15 81.00 09/02/2017 156330 HERRERA, CRYSTAL 2218 B MILLSTONE DR 150.00 39.22 99.32 24.74 08/10/2018 079442 HOLLOWELL, JOHN 1626 HOLLYBERRY DR 75.00 45.79 99.41 51.14 08/18/2019 079569 KNIGHTEN, MARY MURPHY 2213 BRIARCREEK BLVD 25.00 84.55 181.42 83.85 08/18/2020 132825 LIMA, INGRID MARISOL 1715 MILLHOUSE RD 125.00 64.51 153.70 692.36 07/23/2021 116721 LINN, ANDREW 21502 C MILLHOUSE CT 150.00 34.54 89.26 33.00 08/07/2022 079335 LUCERO LOUANN 2102 BRIARCREEK BLVD 50.00 94.40 198.95 141.56 08/11/2023 079930 LYONS, VON 2214 C MILLSTONE 60.00 42.98 103.65 25.00 08/06/2024 079660 MARTINEZ, MARLITH 2007 MILLHOUSE RD 25.00 84.34 193.21 52.95 08/18/2025 079477 MCLAURIN, COTTRELL A. 1723 HOLLYBERRY DR 75.00 108.76 228.31 86.28 09/02/2026 153731 MONTALVO, ROGELIO 1819 COBBLE CREEK DR 150.00 86.72 207.76 65.67 09/10/2027 150078 MOODY, ADYNA 2220 B MILLSTONE 150.00 43.90 104.71 113.77 08/07/2028 140796 MORRIS, JESSE 2228 A MILLSTONE 200.00 33.33 134.34 100.00 09/10/2029 079709 RICHARDSON, ASHTON 1819 B BRIARCREEK BLVD 200.00 42.72 141.42 50.00 09/10/2030 079597 RODRIGUEZ, MARTHA T 21511 MILLHOUSE CIR 275.00 55.15 170.65 367.12 07/27/2031 142104 SANCHEZ, SANDRA 21503 OLD RANCH RD 75.00 91.75 212.74 76.00 08/12/2032 125967 SCHULTZ, SUZANNE 21211 OLD RANCH RD 75.00 84.55 219.82 72.91 08/10/2033 153736 SIMS, QUINTAVIUS 1819 D BRIARCREEK BLVD 150.00 38.95 111.76 125.00 08/20/2034 143783 THIBODEAUX, NICHELLE 21506 D OLD RANCH RD 200.00 29.86 83.88 397.71 07/28/2035 079451 TOWER, KATHERINE 21210 LAZY RAVINE LN 150.00 122.95 254.05 159.19 08/20/2036 079384 WANECK ALLYSSA 2007 COBBLE CREEK DR 150.00 55.15 138.25 56.02 08/24/20
4,620.00 2,310.93 5,769.32 4,177.48
October-20
Delinquent Accounts
78
WO# SVC Date Address Notes Labor Equipment Material Others Total
Administration
Basic Service
236297 09/30/20 Memorial Hills UD - INDISTRICT Basic Service - September $6,099.01 $6,099.01
Basic Service Total $6,099.01 $6,099.01
Administration TOTAL $6,099.01 $6,099.01
Inspections
CSI
239052 09/24/20 3219 FM 1960-DOM
Performed initial commercial customer service inspection - Fail - Talked with Owner and Scheduled CSI Inspection for Thursday 9-24-2020 Between 10:00Am & 12:00Need Backflow Test and Certifications for Domestic and Irrigation.
$0.00 $0.00 $90.00 $90.00
CSI Total $0.00 $0.00 $90.00 $90.00
Builder Inspection
232188 08/20/20 3219 FM 1960-DOM
Performed field investigation on status of Sonic remodel. Found that store had been repainted and cleaned. Condition of grease trap is ok, and visible from inside the fence. Left tag for Landlord to contact the department regarding plans.
WO# SVC Date Address Notes Labor Equipment Material Others Total
237538 09/18/20 2538 FM 1960 Performed routine grease trap inspection - Pass $0.00 $0.00 $50.00 $50.00
Trap Inspection Total $0.00 $0.00 $1,750.00 $1,750.00
Inspections TOTAL $30.00 $13.13 $1,840.00 $1,883.13
Water
Water Plant
238709 08/17/20 2301 Briarcreek Blvd - Water Plant
GM Services performed well production test on well and well pumping equipment for both wells. $1,265.00 $1,265.00
234652 09/14/20 2301 Briarcreek Blvd - Water Plant
Performed semi annual preventive maintenance on the equipment. Serviced equipment: Well motor 1,2, booster pumps and motors 1,2,3,4, air compressor. Drained and filled oil, greased bearings. Checked drip oil level and condition.
$305.00 $200.00 $86.83 $591.83
236553 09/21/20 2301 Briarcreek Blvd - Water Plant
Removed broken oil dripper and installed a new one on drip oil potable on well motor #2. $120.00 $40.00 $63.25 $223.25
Water Plant Total $425.00 $240.00 $150.08 $1,265.00 $2,080.08
Fire Hydrants
223373 09/04/20 Memorial Hills UD - INDISTRICT Replaced missing pumper nozzle on fire hydrant #6 $33.75 $13.13 $477.25 $524.13
231754 09/24/20 Memorial Hills UD - INDISTRICT Performed verification of fire hydrant inspection report. $90.00 $35.00 $125.00
Fire Hydrants Total $123.75 $48.13 $477.25 $649.13
Water Main / Service Line
234389 08/31/20 Memorial Hills UD - INDISTRICT
Performed ultrasonic leak detection to pinpoint location of leak underneath FM 1960 and Briarcreek Blvd. The leak is located underneath the first and second lane of traffic from the south side of FM 1960. Reported findings to the district engineer and account manager.
$652.50 $154.38 $2,875.00 $3,681.88
Water Main / Service Line Total $652.50 $154.38 $2,875.00 $3,681.88
Water Meter / Customer Connection
229354 09/03/20 2011 COBBLE CREEK DR Locked off Finaled Account. Serial: 49086963 Read: 222 $0.00 $0.00 $25.00 $25.00
235899 09/03/20 2011 COBBLE CREEK DR Unlocked New Account. Serial:49086963 Read:222. $0.00 $0.00 $25.00 $25.00
239893 09/22/20 2003 COBBLE CREEK DR
Performed meter accuracy test, meter is 100% accurate. Serial: 46346654 Read: 720 $22.50 $15.00 $37.50
233728 08/27/20 2207 BRIARCREEK BLVD
Investigated reported water leak and found leak on customer side. Read: 886 $22.50 $15.00 $37.50
234535 09/02/20 2207 BRIARCREEK BLVD
Investigated reported water leak and found leak on customer side. Serial: 21572524 Read: 887 $30.00 $20.00 $50.00
237174 09/11/20 2122 MILLHOUSE RD Performed meter accuracy test, meter is 100% accurate. Serial: 50324125 Read: 90 $22.50 $15.00 $37.50
Performed annual commercial meter testing on all commercial meters 1.5" and larger district wide. $4,927.75 $4,927.75
235835 09/04/20 Memorial Hills UD - INDISTRICT Obtained meter re-read(s) verification. $0.00 $0.00 $0.00
Water Meter / Customer Connection Total $165.00 $110.00 $72.09 $5,077.75 $5,424.84
Delinquents
233407 08/25/20 1815 COBBLE CREEK DR
Checked the status of meter and found meter on and unlocked. Disconnected service, unable to lock due to old style curb stop. Serial: 50228245 Read: 167
$15.00 $10.00 $25.00
233441 08/26/20 1815 COBBLE CREEK DR Pulled Meter, Serial: 50228245 Read: 167 $0.00 $0.00 $25.00 $25.00
235602 09/03/20 1815 COBBLE CREEK DR Reinstalled Meter, Serial: 50228245 Read: 167 $0.00 $0.00 $25.00 $25.00
239633 09/21/20 1726 TWIN ELM LN Disconnected service due to delinquent account. Read: 423 $0.00 $0.00 $25.00 $25.00
Maintenance requested to investigate the tightness of the belts for blower #2:7/16/20 Investigated belts on blower #2. Found belts a little loose and a little worn. Tightened belts and re-aligned sheaves. Talked to Damon, located and ordered new belts for blowers.8/18/20 Picked up new belts and delivered to plant.
Responded to emergency auto dialer call. Operator called out NTS to investigate RAS pumps #3 and #4 tripping at breaker. Technician found thick sludge on sump. Cleaned debris from sump and pumped sump all the way down. Left clarifier offline.
Performed semi annual preventive maintenance on the equipment. Serviced equipment: Clarifiers 1,2, blowers 1,2,3 and step screen. Drained and refilled oil, greased bearings.
$1,020.00 $500.00 $517.57 $2,037.57
Waste Water Treatment Plant Total $1,442.50 $782.50 $1,888.76 $1,110.67 $5,224.43
Collection System
233014 08/26/20 1819 COBBLE CREEK DR
Investigated report sinkhole and found sinkhole is on customer side. This is the plumbers issue as well as the customer. Made customer contact. Serial: 77562941 Read: 788
$37.50 $25.00 $62.50
233398 08/25/20(TFQ) 21031 ALDINE WESTFIELD RD - DOM
Investigated customer call for sewer backup. No District issue. $30.00 $20.00 $50.00
Collection System Total $67.50 $45.00 $112.50
Sanitary TOTAL $2,285.00 $1,250.00 $1,888.76 $2,299.19 $7,722.95
GRAND TOTAL $3,998.75 $1,991.90 $2,110.93 $20,559.20 $28,660.78
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