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A Report Cardis issued for
each of theseven (7)districtsitwill identifythe districtand managers
How muchis eachgrade
worth?
3%3%3%3%3%3%3%3%3%3%
40%
30%
The OverallCommunity Grade is
the monthly totalaverage of the ServiceDelivery Grade (30%),Community CodeConduct (40%) and theService RequestsCreated by Inspectors(30%)see below for
The Overall Averagethe quarters gradesbe updated as each
The District Highlights(Comments)box pro-vides an area foradditional explanation
Grading Tableisused to determinethe Service DeliverGrade
Service Delivery Gradeis based on thereduction of Service Requests (SRs)reported through 3-1-1
The goal is to reduce the number of SR
as compared to the same month
Service Requests Created by Inspectorsindicates the percentage of casescreated proactively by inspectors
The goal is to increase the percent ofproactive SRs by 10% as compared to
Community Code Conduct reflectsan audit of services requests from edistrict
The audit examines activities such customer contact, whether the caseclosed within the Service Level Agrment, and whether all activities wer
properly completed
The District Stats bodetails the total volumSRs as well as the mocommon SRs as compto the previous fiscal y
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Community
Code AreaGrade
(1) Central A-(2) Northeast B+
(3) Southeast B+
(4) Southwest B+
(5) Northwest A
(6) North Central A-
(7) South Central B+
City of Dallas
Code Accountability Report Card
February 2010(For the period of 2/01/10 through 2/28/10)
City-wide SR Volume
Improvement Rating
B+
NORTHWESTAug 09 SR Volume: 2,817
Most Common SR for Aug 09:
High Weeds
SOUTHWESTAug 09 SR Volume: 5,272
Most Common SR for Aug 09:
High Weeds
NORTHEASTAug 09 SR Volume: 3,322
Most Common SR for Aug 09:
High Weeds
NORTH CENTRALAug 09 SR Volume: 1,404
Most Common SR for Aug 09:
High Weeds
SOUTHEAST
Aug 09 SR Volume: 7,557Most Common SR for Aug 09:
High Weeds
SOUTH CENTRALAug 09 SR Volume: 4,915
Most Common SR for Aug 09:
High Weeds
CENTRALAug 09 SR Volume: 2,209
Most Common SR for Aug 09:
High Weeds
NORTHWESTFeb 10 SR Volume: 1,386
Most Common SR for Feb 10:
Signs
SOUTHWESTFeb 10 SR Volume: 2,727
Most Common SR for Feb 10:
Loose Animals
NORTHEASTFeb 10 SR Volume: 2,099
Most Common SR for Feb 10:
Loose Animals
NORTH CENTRALFeb 10 SR Volume: 784
Most Common SR for Feb 10:
Litter
SOUTHEAST
Feb 10 SR Volume: 2,860Most Common SR for Feb 10:
Loose Animals
SOUTH CENTRALFeb 10 SR Volume: 2,431
Most Common SR for Feb 10:
Loose Animals
CENTRALFeb 10 SR Volume: 1,396
Most Common SR for Feb 10:
Graffiti
CCS-FRM-003 Effective Date 02/19/2010 Rev 3Page 3
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Manager: Jim McKissick
Assistant Manager: Dianna Jones
Jan '10 Feb '10 Mar '10Overall
Average
Service Delivery IndicatorsFeb 09
Actual
Feb 10
Actual
%
ChangeGrade
Animals both Loose and Loose/Aggressive 148 68 -54% A+
Litter 51 13 -75% A+
Animal Confined 50 32 -36% A+
Substandard Structure 41 17 -59% A+
Signs 28 20 -29% A+
Graffiti 31 23 -26% A+
Bulky Trash 19 15 -21% A-
Illegal Outside Storage 15 3 -80% A+
Junk Motor Vehicle 10 8 -20% B+
High Weeds 7 15 114% F
Grade
Service Delivery IndicatorsFeb 09
Actual
FY 10
Target
Feb 10
ActualGrade
Percentage of service requests created by
inspectors in the field 43% 53% 56% A+
The Central Community Code District scored very well in the trend analysis section of the report card. Only High Weed service requests
trended negatively. The previous months' coordinated efforts to address Loose Animals have been successful.
The level of proactive work performed by Code Compliance Staff came in above target with 56% of Service Request received created by staff
in the field rather than the public. The target was 53%.
The Quality of Service performed by Code Compliance Staff scored the same in February as in comparison to January. Continued emphasis
will be placed on staff to provide detailed notes indicating customer contact was made.
The Audit of Central has shown the following:* 100% of sampled requests contained detailed notes* 54% of sampled requests had all activities properly completed* 41% of sampled requests had details to prove customer contact was made* 81% of sampled requests had all photos and documents attached* 100% of sampled requests were closed within their Service Level Agreement
B-
Service Requests Created by Inspectors (30% of overall)
District Highlights (Comments)
Service Delivery Grade (Each 3% of overall)
Reduction of Top 10 frequent Cases (Acceptable reduction target is 10%)
Community Code Conduct (40% of overall)
Service Request Audit - 99 SRs @ 5% Margin of error
A- A-
City of Dallas
Code Accountability Report Card
February 2010
(For the period of 2/01/10 through 2/28/10)
Community Code:(1) Central
Feb '10 Central SR VolumeImprovement Rating A-2nd Qtr FY 09 - 10
Grading Table% Change Grade-27.5% & Below A+
-25.0% A
-22.5% A-
-20.0% B+
-17.5% B
-15.0% B-
-12.5% C+
-10.0% C-7.5% C-
-5.0% D+
-2.5% D
0.0% D-
+2.5 plus F
Central Stats(Volume numbers include 311 andinspector created Service
Requests)
FY2009-2010Total Volume: 1,396
Most Common SR: Graffiti
FY2008-2009
Total Volume: 1,667
Most Common SR: Animals
Loose/Aggressive
CCS-FRM-003 Rev 3Effective Date 02/19/2010 Page 4
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Manager: Robert Curry
Assistant Manager: Connie Reese (For the period of 2/01/10 through 2/28/10)
Jan '10 Feb '10 Mar '10Overall
Average
Service Delivery IndicatorsFeb 09
Actual
Feb 10
Actual
%
ChangeGrade
Signs 257 11 -96% A+Animal Loose Aggressive 153 107 -30% A+
Litter 112 38 -66% A+
Obstruction 84 26 -69% A+Parking Unapproved Surfaces 83 15 -82% A+
Bulky Trash 70 35 -50% A+
Animal Confined 64 122 91% FIllegal Land Use 53 8 -85% A+
Illegal Outside Storage 49 6 -88% A+
Substand Structure 44 34 -23% A
Grade
Service Delivery IndicatorsFeb 09
Actual
FY 10
Target
Feb 10
ActualGrade
Percentage of service requests created by
inspectors in the field 39% 49% 50% A+
The North East Community Code District continues to improve in the trend analysis portion of the report card. Efforts to combat Loose
Animals has proven to be effective, however Confined Animals continues to trend negatively. Collaborative efforts with Animal Services
will continue to reduce Animal Confined cases through education and outreach.
The level of proactive work performed by Code Compliance Staff came in slightly above target with 50% of Service Request received
created by staff in the field rather than the public. The target was 49%.
The Quality of Service performed by Code Compliance Staff scored well overall, but there is room for improvement in the areas of proving
customer contact was initiated. Code Compliance Management will work closely with their staff to ensure that staff working these cases
take the proper time to fully document when customer contact is made by request.
The Audit of Northeast has shown the following:
* 100% of sampled requests contained detailed notes* 89% of sampled requests had all activities properly completed
* 70% of sampled requests had details to prove customer contact was made* 74% of sampled requests had all photos and documents attached
* 100% of sampled requests were closed within their Service Level Agreement
B
Service Requests Created by Inspectors (30% of overall)
District Highlights (Comments)
Service Delivery Grade (Each 3% of overall)
Reduction of Top 10 frequent Cases (Acceptable reduction target is 10%)
Community Code Conduct (40% of overall)
Service Request Audit - 112 SRs @ 5% Margin of error
B+ A-
City of Dallas
Code Accountability Report Card
February 2010
Community Code:(2) Northeast
Feb '10 Northeast SR VolumeImprovement Rating A-
2nd Qtr FY 09 - 10
Grading Table% Change Grade-27.5% & Below A+
-25.0% A
-22.5% A-
-20.0% B+
-17.5% B
-15.0% B-
-12.5% C+
-10.0% C-7.5% C-
-5.0% D+
-2.5% D
0.0% D-
+2.5 plus F
Northeast Stats(Volume numbers include 311 andinspector created Service
Requests)
FY2009-2010Total Volume: 2,099
Most Common SR: Loose
Animals
FY2008-2009
Total Volume: 1,624
Most Common SR: Signs
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Manager: Phyllis Goode
Assistant Manager: Michael Bryan
Jan '10 Feb '10 Mar '10Overall
Average
Service Delivery IndicatorsJan 09
Actual
Feb 10
Actual
%
ChangeGrade
Litter 92 28 -70% A+Animal Loose/Aggressive 526 316 -40% A+
Parking on Unapproved Surfaces 149 35 -77% A+
Junk Motor Vehicle 73 7 -90% A+Substandard Structure 55 12 -78% A+
Illegal Outside Storage 30 4 -87% A+
High Weeds 18 7 -61% A+Animal Confined 171 141 -18% B+
Signs 47 6 -87% A+
Animal Sick/Injured 124 77 -38% A+
Grade
Service Delivery IndicatorsFeb 09
Actual
FY 10
Target
Feb 10
ActualGrade
Percentage of service requests created by
inspectors in the field 54% 64% 51% C+
The South East Community Code District performed well again in the month of February. The increases on Animal Services related cases
reflect the efforts taken in previous months to address negative trends.
The level of proactive work performed by Code Compliance Staff came in below target with 51% of Service Requests received created
by staff in the field rather than the public. The target was 64%. Staff will perform more sweeps to address Code concerns before
they're reported by the public.
The Quality of Service performed by Code Compliance Staff scored well overall, but there is room for improvement in the areas of proving
customer contact was initiated. District Management will work closely with their staff to ensure that staff working these cases take the
proper time to fully document when customer contact is made by request.
The Audit of Southeast has shown the following:
* 100% of sampled requests contained detailed notes* 51% of sampled requests had all activities properly completed
* 45% of sampled requests had details to prove customer contact was made* 86% of sampled requests had all photos and documents attached
* 100% of sampled requests were closed within their Service Level Agreement
B-
Service Requests Created by Inspectors (30% of overall)
District Highlights (Comments)
Service Delivery Grade (Each 3% of overall)
Reduction of Top 10 frequent Cases (Acceptable reduction target is 10%)
Community Code Conduct (40% of overall)
Service Request Audit - 108 SRs @ 5% Margin of error
B+ B
City of Dallas
Code Accountability Report Card
February 2010
(For the period of 2/01/10 through 2/28/10)
Community Code:(3) Southeast
Feb '10 Southeast SR VolumeImprovement Rating B
2nd Qtr FY 09 - 10
Grading Table% Change Grade-27.5% & Below A+
-25.0% A
-22.5% A-
-20.0% B+
-17.5% B
-15.0% B-
-12.5% C+
-10.0% C
-7.5% C-
-5.0% D+
-2.5% D
0.0% D-
+2.5 plus F
Southeast Stats(Volume numbers include 311 andinspector created Service
Requests)
FY2009-2010Total Volume: 2,860
Most Common SR: Loose
Animals
FY2008-2009
Total Volume: 4,906
Most Common SR: Litter
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Manager: Paul Ramon
Assistant Manager: Charles Trammel
Jan '10 Feb '10 Mar '10Overall
Average
Service Delivery IndicatorsFeb 09
Actual
Feb 10
Actual
%
ChangeGrade
Animals both Loose and Loose/Aggressive 520 289 -44% A+Litter 134 42 -69% A+
Parking on Unapproved Surfaces 139 17 -88% A+
Illegal Outside Storage 61 9 -85% A+Junk Motor Vehicle 74 12 -84% A+
Signs 38 22 -42% A+
Substandard Structure 53 25 -53% A+Illegal Garbage Placement 22 8 -64% A+
Animal Confined 155 114 -26% A+
Obstruction/Sidewalk/Alley 19 17 -11% C+
Grade
Service Delivery IndicatorsFeb 09
Actual
FY 10
Target
Feb 10
ActualGrade
Percentage of service requests created by
inspectors in the field 50% 60% 50% B
The Southwest Community Code District scored well in the month February in all of the top 10 Service Request categories. Loose animal
service requests were reduced through intensified sweeps. The Kiest Park area will continue to remain as a target area for animal sweeps
and staff will continue to work towards maintaining these high scores by proactively addressing the issues before they become public
concerns.
The level of proactive work performed by the Code Compliance Staff came in below target with 50% of Service Request received
created by staff in the field rather than the public. The target was 60%.
The Quality of Service performed by Code Compliance Staff scored well overall, but there is room for improvement in the areas of proving
customer contact. Code Compliance Management will work closely with their staff to ensure that staff working these cases
take the proper time to fully document when customer contact is made by request.
The Audit of Southwest has shown the following:
* 100% of sampled requests contained detailed notes* 70% of sampled requests had all activities properly completed
* 49% of sampled requests had details to prove customer contact was made* 60% of sampled requests had all photos and documents attached
* 100% of sampled requests were closed within their Service Level Agreement
B-
Service Requests Created by Inspectors (30% of overall)
District Highlights (Comments)
Service Delivery Grade (Each 3% of overall)
Reduction of Top 10 frequent Cases (Acceptable reduction target is 10%)
Community Code Conduct (40% of overall)
Service Request Audit - 69 SRs @ 5% Margin of error
B+ B
City of Dallas
Code Accountability Report Card
February 2010
(For the period of 2/01/10 through 2/28/10)
Community Code:(4) Southwest
Feb '10 Southwest SR VolumeImprovement Rating B
2nd Qtr FY 09 - 10
Grading Table% Change Grade-27.5% & Below A+
-25.0% A
-22.5% A-
-20.0% B+
-17.5% B
-15.0% B-
-12.5% C+
-10.0% C
-7.5% C-
-5.0% D+
-2.5% D
0.0% D-
+2.5 plus F
Southwest Stats(Volume numbers include 311 andinspector created Service
Requests)
FY2009-2010Total Volume: 2,727
Most Common SR: Loose
Animals
FY2008-2009
Total Volume: 4,107
Most Common SR: Loose
Animals
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Manager: Kathy Hernandez
Jan '10 Feb '10 Mar '10Overall
Average
Service Delivery IndicatorsJan 09
Actual
Feb 10
Actual
%
ChangeGrade
Signs 23 9 -61% A+Animals Loose Aggressive 150 90 -40% A+
Litter 44 8 -82% A+
Obstruction/Sidewalk/Alley 22 12 -45% A+Parking Unapproved Surface 34 5 -85% A+
Bulky trash 55 20 -64% A+
Animal Confined 64 72 13% FIllegal Land Use 19 8 -58% A+
Illegal Outside Storage 15 3 -80% A+
Substandard Structure 32 9 -72% A+
Grade
Service Delivery IndicatorsFeb 09
Actual
FY 10
Target
Feb 10
ActualGrade
Percentage of service requests created by
inspectors in the field 43% 53% 55% A+
The Northwest Community Code District scored well across the board on their trend analysis. The only exception are Animal Confined
service requests, which continue to trend negatively. Collaborative efforts with Animal Services will continue to reduce Animal
Confined cases through education and outreach.
The level of proactive work performed by Code Compliance Staff came in above target with 55% of Service Request received created
by staff in the field rather than the public. The target was 53%.
The Quality of Service performed by Code Compliance Staff scored very well overall. More efforts to have Officers indicate customer
contact will be encouraged through the district management.
The Audit of Northwest has shown the following:
* 100% of sampled requests contained detailed notes* 73% of sampled requests had all activities properly completed
* 68% of sampled requests had details to prove customer contact was made* 62% of sampled requests had all photos and documents attached
* 100% of sampled requests were closed within their Service Level Agreement
B-
Service Requests Created by Inspectors (30% of overall)
District Highlights (Comments)
Service Delivery Grade (Each 3% of overall)
Reduction of Top 10 frequent Cases (Acceptable reduction target is 10%)
Community Code Conduct (40% of overall)
Service Request Audit - 70 SRs @ 5% Margin of error
A A
City of Dallas
Code Accountability Report Card
February 2010
(For the period of 2/01/10 through 2/28/10)
Community Code:(5) Northwest
Feb '10 Northwest SR VolumeImprovement Rating A
2nd Qtr FY 09 - 10
Grading Table% Change Grade-27.5% & Below A+
-25.0% A
-22.5% A-
-20.0% B+
-17.5% B
-15.0% B-
-12.5% C+
-10.0% C
-7.5% C-
-5.0% D+
-2.5% D
0.0% D-
+2.5 plus F
Northwest Stats(Volume numbers include 311 andinspector created Service
Requests)
FY2009-2010Total Volume: 1,386
Most Common SR: Signs
FY2008-2009
Total Volume: 1,624
Most Common SR: Signs
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Manager: Macklin Wright
Jan '10 Feb '10 Mar '10Overall
Average
Service Delivery IndicatorsJan 09
Actual
Jan 10
Actual
%
ChangeGrade
Signs 73 17 -77% A+Litter 35 15 -57% A+
Animal Confined 70 57 -19% B+
Animal Loose Aggressive 57 26 -54% A+Bulky Trash 31 21 -32% A+
Substandard Structure 28 15 -46% A+
Junk Motor Vehicle 15 9 -40% A+Animal Sick/Injured 29 23 -21% A-
Obstruction Alley/Sidewalk/Street 22 22 0% D-
Animal Cruelty 19 18 -5% C-
Grade
Service Delivery IndicatorsFeb 09
Actual
FY 10
Target
Feb 10
ActualGrade
Percentage of service requests created by
inspectors in the field 40% 50% 40% C+
The North Central Community Code District scored well in the trend analysis portion of the report card for the month of February.
Obstruction and Animal Cruelty service requests trended negatively and will be emphasized in the next month.
The level of proactive work performed by Code Compliance Staff came in well below target with 40% of the Service Request received
being created by the staff in the field rather than the public. The target was 50%.
The Quality of Service performed by Code Compliance Staff showed room for improvement in the areas of proving customer contact and
attaching pertinent documents and photos. Code Management will work closely with their staff to ensure that staff working these cases will
take the proper time to fully document when a customer contact is made by request. The name of the inspectors associated with these
cases will be forwarded to their respective managers to ensure they correct issues identified by the audit.
The Audit of North Central has shown the following:
* 98% of sampled requests contained detailed notes* 75% of sampled requests had all activities properly completed
* 60% of sampled requests had details to prove customer contact was made* 78% of sampled requests had all photos and documents attached
* 100% of sampled requests were closed within their Service Level Agreement
C+
Service Requests Created by Inspectors (30% of overall)
District Highlights (Comments)
Service Delivery Grade (Each 3% of overall)
Reduction of Top 10 frequent Cases (Acceptable reduction target is 10%)
Community Code Conduct (40% of overall)
Service Request Audit - 51 SRs @ 5% Margin of error
A- B
City of Dallas
Code Accountability Report Card
February 2010
(For the period of 2/01/10 through 2/28/10)
Community Code:(6) North Central
Feb '10 North Central SR VolumeImprovement Rating B
2nd Qtr FY 09 - 10
Grading Table% Change Grade-27.5% & Below A+
-25.0% A
-22.5% A-
-20.0% B+
-17.5% B
-15.0% B-
-12.5% C+
-10.0% C-7.5% C-
-5.0% D+
-2.5% D
0.0% D-
+2.5 plus F
North Central
Stats(Volume numbers include 311 and
inspector created Service
Requests)
FY2009-2010Total Volume: 784
Most Common SR: Litter
FY2008-2009
Total Volume: 1,033
Most Common SR: Signs
CCS-FRM-003 Rev 3Effective Date 02/19/2010 Page 9
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Manager: Steve Williams
Assistant Manager: Odie Hayes
Jan '10 Feb '10 Mar '10Overall
Average
Service Delivery IndicatorsJan 09
Actual
Feb 10
Actual
%
ChangeGrade
Animals both Loose and Loose/Aggressive 486 322 -34% A+Litter 123 13 -89% A+
Substandard Structure 54 13 -76% A+
Junk Motor Vehicle 54 4 -93% A+Parking Unapproved Surface 71 15 -79% A+
Animal Sick/Injured 118 88 -25% A+
Animal Confined 116 104 -10% C+High Weeds 13 9 -31% A+
Illegal Outside Storage 42 3 -93% A+
Illegal Dumping 45 20 -56% A+
Grade
Service Delivery IndicatorsFeb 09
Actual
FY 10
Target
Feb 10
ActualGrade
Percentage of service requests created by
inspectors in the field 39% 49% 50% A+
The South Central Community Code District continued to trend positively in the month of February. Animal related service requests
reflected positive improvements due to sweeps in targeted areas. The district will continue all efforts to maintain their scores by proactively
addressing issues before they become public concerns.
The level of proactive work performed by Code Compliance Staff came in on target with 50% of Service Request received created by staff
in the field rather than the public. The target was 49%.
The Quality of Service performed by Code Compliance Staff showed room for improvement in the areas of proving customer contact and
attaching pertinent documents and photos. Code Compliance Management will work closely with their staff to ensure that staff working
theses cases take the proper time to fully document when a customer contact is made by request.
The Audit of South Central has shown the following:
* 89% of sampled requests contained detailed notes* 66% of sampled requests had all activities properly completed
* 47% of sampled requests had details to prove customer contact was made* 66% of sampled requests had all photos and documents attached
* 100% of sampled requests were closed within their Service Level Agreement
B-
Service Requests Created by Inspectors (30% of overall)
District Highlights (Comments)
Service Delivery Grade (Each 3% of overall)
Reduction of Top 10 frequent Cases (Acceptable reduction target is 10%)
Community Code Conduct (40% of overall)
Service Request Audit - 102 SRs @ 5% Margin of error
B+ A-
City of Dallas
Code Accountability Report Card
February 2010
(For the period of 2/01/10 through 2/28/10)
Community Code:(7) South Central
Feb '10 South Central SR VolumeImprovement Rating A-
2nd Qtr FY 09 - 10
Grading Table% Change Grade-27.5% & Below A+
-25.0% A
-22.5% A-
-20.0% B+
-17.5% B
-15.0% B-
-12.5% C+
-10.0% C
-7.5% C-
-5.0% D+
-2.5% D
0.0% D-
+2.5 plus F
South Central
Stats(Volume numbers include 311 and
inspector created Service
Requests)
FY2009-2010Total Volume: 2,431
Most Common SR: Loose
Animals
FY2008-2009
Total Volume: 2,688
Most Common SR: Loose
Animals
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Memorandum
CITY OF DALLASMarch 12, 2010DATE
Honorable Members of the Quality of Life Committee: Deputy Mayor Pro TemPauline Medrano (Chair), Vonciel Jones Hill (Vice Chair), Carolyn R. Davis, AngelaHunt, Sheffie Kadane, David A. Neumann, Steve Salazar
TO
Responses to the Quality of Life Committee Regarding the Earn It! Keep It! Save It!Free Tax Preparation Services Briefing
SUBJECT
On Monday, March 8, 2010, you were briefed on the Earn It! Keep It! Save It! FreeTax Preparation Services. The following is in response to the follow-up questionsraised at the Quality of Life Committee meeting.
1. Question: How can we access a link to our council websites to direct citizens toyou?
Response: The website http://unitedwaydallas.org/EKS/EKS.GetInvolved.html will provide information on how council members can help.
2. Question: Can you provide information on locations and sites for the families?
Response: The website
http://unitedwaydallas.org/EKS/EKS.FindFreeTaxHelp.html provides informationabout schedules and locations for families.
3. Question: Will you provide all the councilmembers with the e-file of the flyer?
Response: A copy is attached in both English and Spanish.
Please let me know if you have any additional questions.
Forest E. TurnerAssistant City Manager
cc: Honorable Mayor and Members of the City Council Frank Librio, Public Information OfficeMary K. Suhm, City Manager Ryan S. Evans, First Assistant City ManagerThomas P. Perkins, Jr., City Attorney Jill A. Jordan, P.E., Assistant City ManagerCraig D. Kinton, City Auditor A.C. Gonzalez, Assistant City ManagerJudge C. Victor Lander, Administrative Judge Municipal CourtDeborah A. Watkins, City Secretary Jeanne Chipperfield, Chief Financial OfficerHelena Stevens-Thompson, Assistant to the City Manager
Dallas, Together We Do It Better.
http://unitedwaydallas.org/EKS/EKS.GetInvolved.htmlhttp://unitedwaydallas.org/EKS/EKS.FindFreeTaxHelp.htmlhttp://unitedwaydallas.org/EKS/EKS.FindFreeTaxHelp.htmlhttp://unitedwaydallas.org/EKS/EKS.GetInvolved.html8/14/2019 Memos to Council 3-12-2010
26/27
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Gt Dlls8737 King George Dr., 75235Mon 6-9
3. cthli chitis - mill Sil cts2827 Lapsley, 75212Mon-Fri 9-4:30
4. nighbly outh Wks (Dlls Wst chuh chist)3510 N. Hampton Rd., 75212Sat 9-4
5. cuity T ct (Fudti
cuitis) - ok Lw cuity outhct3707 Cedar Springs Rd., 75219
Mon, Thu & Fri 11-7, Tue-Wed 11-5, Sat 9-2
nthst6. cuity T ct (Fudti
cuitis) - est Dlls cuity ct4210 Junius St., 75246Mon-Fri 11-7, Sat 9-2
7. cthli chitis - Bdy ct
4009 Elm St., 75226Mon-Fri 9-4:30, Sat 9-12
8. Fgus rd Iititiv - Shilh T Bptistchuh d cuity ct2914 Oates Dr., 75228Tue 6-9, Sat 10-4
9. 2-Pits Wd & Sd nw Hp Luthchuh2835 Peavy Rd., 75228Tue 6-9, Sat 10-4
10. Fgus rd Iititiv - Wd & Sd/Fily
Fiil ct7229 Ferguson Rd., Ste. 4101, 75228Tue 6-9, Sat 10-4
Suthst11. Gils I. - Suth Dlls ct
4411 Meadow, 75215
Thu 7-9, Sat 10-4
Suthwst12. Gils I. - ok cli ct
350 N. Zang, 75212Thu 7-9, Sat 10-4
13. nighbly outh Wks (muti Viwchuh chist)411 W. Illinois Ave., 75211Sat 9-3
14. cd Bptist chuh6808 Pastor Bailey Dr., 75237Mon 6-8:30, Thu 4-8, Sat 10-4
15. cuity T ct (Fudticuitis) - Suthwst Wk ct7330 S. Westmoreland, 75237Mon-Fri 9-5
16. Fidship Wst Bptist chuh2020 W. Wheatland Rd., 75232
Mon-Thu 11-5, Fri 10-7, Sat 9-4
Sponsors
EarnIt!KeepIt!$aveIt!United Way of Metropolitan Dallas
United Wayof Metropolitan Dallas
8/14/2019 Memos to Council 3-12-2010
27/27
PreParacInDe ImPUeSToS GraTIS
Ustd quds td su di. n pgup qu lgui l pp sus ipusts.
Los prstamos del reembolso inmediato puedencostarle cientos de dlares en inters. Mantenga el100% de su reembolso utilizando nuestros servicios deimpuestos gratuitos. Un ajustador certifcado por el IRSle ayudar a conseguir el reembolso que usted merece.
Ciudadana no es requerida y usted podra califcar paraasistencia si sus ingresos del 2009 ueron menos de$50,000.
Ll l 211 p f hs y hsUitdWyDlls.g/ks
nst1. cuity T ct (Fudti
cuitis) - nth Dlls Shd miistis2857 Merrell Rd., 75229lun-vie 3-7, sb 9-12
2. csu cdit cuslig Svis
Gt Dlls8737 King George Dr., 75235lun 6-9
3. cthli chitis - mill Sil cts2827 Lapsley, 75212lun-vie 9-4:30
4. nighbly outh Wks (Dlls Wst chuh chist)3510 N. Hampton Rd., 75212sb 9-4
5. cuity T ct (Fudti
cuitis) - ok Lw cuity outhct3707 Cedar Springs Rd., 75219
lun, jue & vie 11-7, mar-mi 11-5, sb 9-2
ndst6. cuity T ct (Fudti
cuitis) - est Dlls cuity ct4210 Junius St., 75246lun-vie 11-7, sb 9-2
7. cthli chitis - Bdy ct
4009 Elm St., 75226lun-vie 9-4:30, sb 9-12
8. Fgus rd Iititiv - Shilh T Bptistchuh d cuity ct2914 Oates Dr., 75228mar 6-9, sb 10-4
9. 2-Pits Wd & Sd nw Hp Luthchuh2835 Peavy Rd., 75228mar 6-9, sb 10-4
10. Fgus rd Iititiv - Wd & Sd/Fily
Fiil ct7229 Ferguson Rd., Ste. 4101, 75228mar 6-9, sb 10-4
Sust11. Gils I. - Suth Dlls ct
4411 Meadow, 75215
jue 7-9, sb 10-4
Sust12. Gils I. - ok cli ct
350 N. Zang, 75212jue 7-9, sb 10-4
13. nighbly outh Wks (muti Viwchuh chist)411 W. Illinois Ave., 75211sb 9-3
14. cd Bptist chuh6808 Pastor Bailey Dr., 75237lun 6-8:30, jue 4-8, sb 10-4
15. cuity T ct (Fudticuitis) - Suthwst Wk ct7330 S. Westmoreland, 75237lun-vie 9-5
16. Fidship Wst Bptist chuh2020 W. Wheatland Rd., 75232
lun-jue 11-5, vie 10-7, sb 9-4
Sponsors
EarnIt!KeepIt!$aveIt!United Way of Metropolitan Dallas
United Wayof Metropolitan Dallas