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MENTAL HEALTH EMR SOFTWARE NOVEMBER 2018
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C O N T E N T S
Introduction
Defining Mental Health EMR Software
FrontRunners (Small & Enterprise Vendors)
Runners Up
Methodology Basics
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This FrontRunners analysis is a data-driven assessment
identifying products in the Mental Health EMR software market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for Usability (x-axis) and User Recommended (y-axis). FrontRunners then plots 10-15 products each on a Small Vendor and an Enterprise Vendor graphic, based on vendor business size, per category.
In the Mental Health EMR FrontRunners infographic, the minimum qualifying scores were 3.30 for Usability and 3.10 for User Recommended.
To be considered for the Mental Health EMR FrontRunners, a product needed a minimum of 20 user reviews published within 18 months of the evaluation period. Products needed a minimum user-rating score of 3.0 for both Usability and User Recommended.
I N T R O D U C T I O N
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INTRODUCTION
The minimum score cutoff to be included in the FrontRunners graphic varies by category, depending on the range of scores in each category. No product with a score less than 3.0 in either dimension is included in any FrontRunners graphic. For products included, the Usability and User Recommended scores determine their positions on the FrontRunners graphic.
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Mental Health Electronic Medical Records (EMR) software
automates the clinical operations of mental and behavioral health providers, allowing them to create, store and update digital patient notes, demographics, histories, medications, assessments and more.
Software Advice’s FrontRunners is focused on the North American Mental Health EMR software market. We identify the following set of core capabilities for the Mental
Health EMR software category. The software must cater specifically to mental/behavioral health practices and offer charting/patient records/notes, order entry, decision support, automated coding assistance and ONC-ATCB certification, as well as at least one of the following: clinical interoperability, patient portal and/or e-prescribing
D E F I N I N G M E N TA L H E A LT H E M R S O F T WA R E
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For each individual rating in both the Usability and User Recommended criteria, the methodology
weighs recent reviews more heavily.
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5.03.0
5.0
3.0
USABILITY
CareLogic
drchrono
AdvancedMDEpicCare
NextGen Healthcare
Practice Fusion
Kareo Clinical
Valant
Praxis EMR
Sevocity
electronic Clinical Record (eCR)RxNT Suite
EpitomaxNueMD
CarePaths EHR
F R O N T R U N N E R S ( S M A L L & E N T E R P R I S E V E N D O R S )
FRONTRUNNERS® FOR MENTAL HEALTH EMR, NOVEMBER 2018
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F R O N T R U N N E R S S C O R E S
( S M A L L V E N D O R S )
TOTAL SCORE
USABILITY SCORE
USER RECOMMENDED
SCORE
1 Praxis EMR 9.80 4.94 4.86
2 Sevocity 8.64 4.48 4.16
3 electronic Clinical Record (eCR) 8.10 4.20 3.90
4 RxNT Suite 7.93 4.11 3.81
5 Epitomax 7.77 3.92 3.85
6 NueMD 7.68 3.88 3.80
7 CarePaths EHR 7.39 3.73 3.66
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F R O N T R U N N E R S S C O R E S
( E N T E R P R I S E V E N D O R S )
TOTAL SCORE
USABILITY SCORE
USER RECOMMENDED
SCORE
1 drchrono 8.20 4.14 4.07
2 AdvancedMD 7.86 3.92 3.94
3 CareLogic 7.86 3.94 3.91
4 EpicCare 7.70 3.77 3.93
5 NextGen Healthcare 7.60 3.82 3.78
6 Practice Fusion 7.02 3.53 3.49
7 Kareo Clinical 6.66 3.36 3.29
8 Valant 6.52 3.33 3.19
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R U N N E R S U P
75Health
A.I.med
ABCD
AbelMed
AccuPoint
Advanced Health Management Systems (AHMS)
Agastha EHR
All of Me
AlphaFlex
AWARDS
Azalea Health
Benchmark Systems
BestNotes
BlueEHS
CareVoyant for Outpatient
CentralReach
Cerner Millennium
Cerner PowerWorks Practice Management
Cerner Specialty Practice Management
Chiron Health
Clarity Healthcare
ClientTrack by Eccovia Solutions
Clinicom
ClinicTracker Connect
Compulink
Credible Behavioral Health
CureMD Platform
DoctorConnects
Dr Cloud EMR
e-MDs Chart
EMRDoc
EMRx
eNotes
eTHOMAS
eVisit
FollowMyHealth
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Harris CareTracker
HCS Interactant
Healthland Centriq
Helper
Hushmail
ICANotes
iCouch
InLight EHR
InputHealth
Intelligent Medical Software
iSALUS EHR
KaleidaCare Solutions7
KASA EMR
Kipu Systems
Luminello
M2Select
MacPractice MD
mCase
MEDENT
Medfiles
MedGre
Medical Mastermind
MedicsDocAssistant EHR
Medisoft Clinical
Mimo Progress Note
MindLinc EMR
ModuleMD WISE
MOSAIQ
MTBC Practice Management
myEvolv by Netsmart
Netsmart Insight
Netsmart myAvatar Suite
Notation Matrix
nTreatment
OpenEMR by Open Med Practice
Optum Physician EMR Suite
Oscar EMR by Oscar McMaster
OwlPractice
PAI Software Portfolio
Patient Chart Manager EHR
PatientClick Suite
Penelope
Perfect Care EHR
PIMSY Mental Health EHR
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Practice EHR
Practice Perfect EMR
PracticeSuite
PrimeCare
PrognoCIS
PsychConsult Provider
PsychReport
PsychSurveys
QuickPractice
Sharenote
Sigmund
SimplePractice
SpringCharts EMR
STEPnotes
Sunwave
Teladoc
TheraManager DocuTrac
Therap
TheraPlatform
TherapyMate
ThinkHealth
Titanium Schedule
TotalMD
UniCharts
Welligent EHR
WritePad EMR by 1st Provider’s Choice
WRS Health EHR
Zentake
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The FrontRunners methodology assesses and calculates a
score for products on two primary dimensions: Usability on the x-axis and User Recommended on the y-axis.
The Usability score is a weighted average of user ratings including:
• End-user ratings of one to five stars on the product’s ease of use.
• End-user ratings of one to five stars on the product’s functionality.
The User Recommended score is an overall weighted average of scores including:
• End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.
• End-user ratings of one to five stars on how likely they are to recommend the product to others.
There are up to two FrontRunners graphics for each market, one Small Vendors and one Enterprise Vendors graphic. The Small Vendors graphic highlights qualifiers from smaller (by employee size) vendors, while the Enterprise Vendors graphic displays qualifiers for larger (by employee size) vendors.
M E T H O D O L O GY B A S I C S
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METHODOLOGY BASICS
Markets are defined by a core set of functionality, and to be eligible for FrontRunners, products must offer that core set of functionality. Core functionality required is determined by our research analysts, who provide coverage for and have familiarity with products in that market. Additionally, a product must have at least 20 unique user-submitted product reviews published within 18 months of the start of the analysis period across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com.
Inclusion in the Small Vendor or Enterprise Vendor FrontRunners graphics is based on vendor employee count. Vendors eligible for the Enterprise Vendor graphic must have more than the median employee count for all vendors in the market, or 100 employees—whichever is greater. Vendors whose employee counts do not meet either of those thresholds qualify for the Small Vendor graphic.
1 In the event fewer than 10 products qualify for either a Small Vendors or Enterprise Vendors FrontRunners graphic, the vendors that do qualify will be combined into a single graphic.