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WHAT IS A MENTOR
A Mentor, in the Historical sense, is seenas someone who :
is a loyal friend, confidant and advisor
is a teacher, guide, coach and rolemodel
is entrusted with the care andadvancement of another
nurtures a person of talent and ability
represents skill, knowledge, virtue andaccomplishment
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DEFINITION OF MENTORING
Mentoring is a collaborative,mutually beneficial partnership
between aMentor(who possessesgreater skills, knowledge andexperience) and aMentee(who is
looking to increase his or her skills,knowledge and experience).
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MENTORSHIP
A mentor is an individual with expertise
who can help develop the career of a
mentee. The mentor guides, trains, advises,and promotes the career development of the
mentee.
Two types of mentoring functions:Career
Psychosocial
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Helps attract and keep the mosttalented people.
Contributes to the pool of talentedindividuals for senior positions inyour company.
Reduces recruiting and training costs.
Reduces expensive turnover.
Why Mentoring
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Main THREE Brand Qualities Of A
Mentor
1. CHARACTER
2. BEHAVIOUR
3. ATTITUDE
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CHARACTER TRAITS
INTEGRITY
DISCIPLINE
DEDICATION
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BEHAVIOURAL TRAITS
INTERPERSONAL SKILLS
COMMUNICATION SKILLS
LEADERSHIP QUALITIES
STRESS AND TIME MANAGEMENT
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ATTITUDE TRAITS
WINWIN SITUATION
KEEP THE END IN MIND
POSITIVE ATTITUDE
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TO BUILD A SUCCESSFUL RELATIONSHIP
ITS IMPORTANT THAT THE MENTOR IS:
** Empathic
** Able to build trust
** Respectful
** Open minded and
** Responsive
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Help new employees learn our culture andinner workings faster.
Help newly promoted staff understand andfulfill their new responsibilities faster.
Increase communication and strengthen
employee bonds. Our knowledge base is shared and built on.
Mentoring develops future leaders
OUR ORGANIZATION GAINS
A good mentoring program can:
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Help newly promoted staff understand
and fulfill their new responsibilitiesfaster. Pairing a person who has justbeen promoted into a new positionwith a person who knows that role,helps the newcomer understandtheir role and provides theconfidence they need to
perform well.
OUR ORGANIZATION GAINS
A good mentoring program can:
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Personal Satisfaction People want to feelvalued for their skills, their knowledge andtheir experience. Given the opportunity toshare them with a person who activelywants them is immensely rewarding.
Job Satisfaction A common problem forlonger-term employees is a loss of job
satisfaction. The employee becomes stale, theeveryday routines mechanical. Mentoringreconnects mentors to their own sense of anddrive for job satisfaction.
THE MENTEES GAINS
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Must be willing to learn.
Must be able to accept constructive feedback.
Must be willing to stretch to try new thingsand take risks.
Must be able to identify short term and long
range career goals and accept that those goalsmay change. Assume full responsibility fortheir own development.
MENTEE'S RESPONSIBILITIES
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Assume full responsibility for theirown development.
Ask for the appropriate help. Speak opening and concretely.
Keep the big picture in view.
Respect the Mentors suggestions.
Express appreciation for assistance.
MENTEE'S RESPONSIBILITIES
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Every one of us is ultimatelyresponsible for our own career.
However, it can help tremendously tohave someone to talk with who canprovide a listening ear and share
what theyve learned about theorganization and the things thathelped them succeed.
WHAT DOES THE MENTEE GET
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The most valuable and important
assets mentors contribute are alistening ear and a differentperspective.
WHAT DOES THE MENTEE GET
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MENTORS RESPONSIBILITIES?
Helps the Mentee feel closely identifiedwith their professional environment.
Help the Mentee through difficult
situations. Build up the self confidence of the Mentee.
Establish clear, open, two waycommunication with the Mentee.
Be a source of information andencouragement.
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Provide career guidance.
Help develop creative and independent
thinking. Plan to commit to a one-year
partnership.
It takes a while to develop the trust andrapport necessary to begin working onidentifying goals and an action plan to
achieve them.
MENTORS RESPONSIBILITIES?
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Most importantly, mentors need tohave the desire to share what they
have learned during their careerswith their partner (the Mentee).
Mentors must be willing to spend
time with the Mentee to develop agood working relationship that istrusting and honest.
WHAT DOES IT TAKE TO BE A MENTOR?
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QUALIFICATIONS FOR A MENTOR
Strong interpersonal skills.
Organizational knowledge. Exemplary supervisory skills.
Technical competence. Personal power and charisma.
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Status and prestige.
Willingness to be responsible forsomeone elses growth.
Ability to share credit.
Patience and risk taking.
QUALIFICATIONS FOR A MENTOR
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STRONG
INTERPERSONAL SKILLS
Look for a person who talksand listens.
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TECHNICAL COMPETENCE
Look for a person who has skills
the Mantee needs plus skills in atleast one other technical or
professional area.
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SKILLS
Giving Feedback.
Appraising Performance.
Planning Performance.
Modeling.
Delegating.
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Planning Performance
Helping others set objectives, create
action plans, estimate resourcerequirements, and schedule time.
Appraising Performance
Observing anothers performance,evaluating it, and determining the
appropriate type of feedback.
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Giving Feedback
Providing feedback that clearly
reinforces desired performance orcoaches to improve performance toagreed standards.
Modeling
Demonstrating desirable techniques for
task performance.
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Delegating
Determining appropriate tasks tobe delegated to a person capable ofperforming those tasks; negotiating
agreement on the tasks to be per-formed, time for completion,authorities to be consulted,
and resources to be used.
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WHERE TO FIND A MENTOR
Outstanding performers in yourcompany.
Leaders in your professionalorganizations.
College alumni.
Referrals through friends.
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SIX ROLES A MENTOR MIGHT PLAY
Advisor
Explainer
Coach
ValidatorSponsor
Protector
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LIFE CYCLE OF AMENTORING RELATIONSHIP
Initiation
CultivationSeparation
Redefinition
wv
x
u
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PHASE ONE:INITIATION
Mentor gains satisfaction fromthe fact that a younger employee isactively seeing her/his advice, whileMentee gains a sense of importancefrom her/his mentors attention.
The focus is on building rapport &establishing realistic expectations.
u
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PHASE TWO:CULTIVATION
Often the period of greatestsatisfaction and mutual satisfaction.
Mentor & Mentee have settled into acomfortable working relationship.
The focus is on making progress
toward the obtainment of practicalgoals.
v
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PHASE THREE:SEPARATION
Point at which formal mentoringends. Mentee has outgrown theneed for the mentors guidance.
The relationship no longer fills theneeds of either party.
The focus is on ending the relation-ship in an amicable manner.
w
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PHASE FOUR:DEFINITION
Relationship grows beyond theMentor/ Mentee stage. The twoindividuals relate to one another asfriends and peers.
The focus is on redefining andadjusting to the newly definedrelationship.
x
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Action Steps
Attach time limits to each behavior. Repeat specific behavior until mastered.
Review all previous behaviors.
Advance to next most difficult behavior.
Measure and evaluate.
Keep records (preferably visual).
Reinforce through reward andpunishment.
Use visual reminders (pictures & charts).
Remember: ("A small goal is enough!").
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ADVICE FOR SAME-GENDER
AND CROSS-GENDER MENTORING
Keep relationship professional
Be sensitive to other peoples reactions
and potential rumors
Avoid perception of personal relationship
Meet in public venuesTransparency of relationship
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FOUR POTENTIAL DYSFUNCTIONS
IN MENTORING RELATIONSHIPS
Psychosocial Career-related
Bad intent
toward other
Negative
Relations(bullies, enemies)
Sabotage
(revenge, silenttreatment, career
damage)
Good intent
toward other
Difficulty
(conflict, binds)
Spoiling
(betrayal, regret,mentor off fast
track)
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Action Steps
List specific behaviors. Be as systematic as possible.
Rank the behaviors in terms of their
complexity or degree of difficulty. Rank the behaviors in terms of
chronological order.
Begin with the least difficult behavior.
Advance to a more difficult behavior.
Break difficult behavior down intoseveral smaller behaviors.
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PROBLEMS WITH CROSS-GENDER MENTORING
Most common form of business mentoring:
male mentor and male mentee.
Other forms:
Male mentor and female mentee (most
common)
Female mentor and male mentee
Female mentor and female mentee (rare)
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