Menzies Distribution is a time critical business with a national network of more than 50 depot locations across the UK and Ireland. We’re very proud of our heritage in logistics but there’s more to us today than our 180 year track record. Introduction Around the Clock Against the clocK Since 1833 MENZIESDISTRIBUTION.COM Our Business Streams Menzies Distribution A specialist in micro delivery, sampling and free distribution activities. JYL Hand2Hand Packing and delivery of newspapers and magazines to 33,000 retailers, 364 days of the year. Newstrade As partner to all major carriers, we handle parcel delivery in Scotland and London, and outbound services across the UK and EU. Parcels High Street delivery and daily collections for retail and ecommerce clients. Retail Logistics FORE provides retail consultancy, merchandising services and event management services to UK retailers and businesses. FORE Provides integrated fulfilment, print and mailing, contact centre and distribution services. Menzies Response
Transcript
Menzies Distribution is a time critical business with a national network of more than 50 depot locations across the UK and Ireland. We’re very proud of our heritage in logistics but there’s more to us today than our 180 year track record.
Introduction
Around the Clock Against the clocKSince 1833
MENZIESDISTRIBUTION.COM
Our Business Streams
MenziesDistribution
A specialist in micro delivery, sampling
and free distribution activities.
JYL Hand2HandPacking and delivery of newspapers and
magazines to 33,000 retailers, 364 days
of the year.
Newstrade
As partner to all major carriers, we handle parcel delivery in Scotland and London, and
outbound services across the UK and EU.
ParcelsHigh Street delivery and daily collections
for retail and ecommerce clients.
Retail Logistics
FORE provides retail consultancy, merchandising
services and event management services to UK
retailers and businesses.
FORE
Provides integrated fulfilment, print
and mailing, contact centre and
distribution services.
Menzies Response
MENZIESDISTRIBUTION.COM
950
120,0005033,0001,700
daily delivery miles driven
distribution depots across the UK
customer deliveries daily
delivery routes
Vehicles
Modern logistics with a remarkable history
Our core business is the distribution of 7.1 million newspapers and magazines every day. We receive and collect print media products in bulk from our publishing customers, pick and pack them to individual store order-levels, and deliver them in the early hours to more than 33,000 retailers throughout the UK and Ireland.
WHat we offer
Strong Customer RelationshipsTrusted partner to retailers and publishers.
We provide national coverage in the UK and Ireland and undertake daily Newspaper and Magazine deliveries.
Coverage across the UK and Ireland
Packing and delivery of newspapers and magazines to 33,000 retailers, 364 days of the year
NEWSTRADEDistribution
MENZIESDISTRIBUTION.COM
WHat you can expect
Management & control of retail channelWe offer cost effective, time-critical access to retail sales channel and real-time sales data.
TrunkingWe trunk from newspaper printers to wholesale branches.
Fulfilment and Distribution servicesWe pick, pack and dispatch newspapers and magazines throughout the UK.
Sales reporting and reconciliationWe provide daily sales estimates for newspaper titles and comprehensive reporting and analysis of sales trends for over 2,500 print media titles. Sales and returns information is transmitted electronically twice per week to our newspaper publisher and magazine distributor clients.
ReturnsWe offer waste management, gift reuse, magazine redistribution, product placement and copy allocation.
NEWSTRADEDistribution
MENZIESDISTRIBUTION.COM
PARCELS Distribution
Our Parcels Distribution network offers neutral consolidation of parcels and freight services for national parcel carriers, businesses and consumers. We provide real time parcel tracking updates and high quality proof of delivery services, with signature capture being sent to customers almost as soon as parcels have been collected or delivered. That’s why we are trusted both by consumers and the country’s major carriers, such as DPD, DHL, APC, and Fed Ex.
WHat we offer
Neutral ConsolidationUnique coverage in Scotland with full track & trace capability and a unique, all electric fleet in London.
All-electric vehicles
Seamless IT integration
As partner to all major Carriers, we handle parcel delivery in Scotland and London, and outbound services across
the UK and EU
WHat you can expect
Our integrated IT service provides a natural extension to parcel carriers and full end-to-end tracking.
The world’s largest 100% electric vehicle fleet, currently operating in London, reducing CO2 and NOx emissions.
Logisitics and ShippingSpecialist logistics support for shipping and helicopter companies in the North East of Scotland.
PalletsPallet delivery services in postcodes PA20-80/FK17-21/PH30-35.
Parcel Delivery servicesWe provide parcel delivery services in the following postcode areas: AB (including sameday)/IV/KW/HS/PA20-80/FK17-21/KA27-28/DD8-11/PH19-50.
Gnewt CargoOur Gnewt Cargo business provides Central London delivery services with an all-electric vehicle fleet in postcodes SE1/EC1-4/W1/WC1-2.
ParcelsDistribution
MENZIESDISTRIBUTION.COM
We collect from your Distribution Centre and trunk your products across the UK to our depots. There, we unload and sort your products into efficient radial delivery routes to meet the needs of your business; then our professional, uniformed drivers deliver them with a varied fleet including tail lift, box and curtain-sided vehicles, and vans for smaller drops – all equipped with on-board telemetry.
WHat we offer
Next day coverage, including ScotlandWe offer national, next day coverage capability 24/7.
Transport management, routing, KPI reporting, automated track and trace and more.
Our collection and consolidation options are tailored to your requirements.
Tailored and bespoke services
Proven technical capability
retaillogistics
High Steet Delivery and daily collectionsfor retail and ecommerce clients
WHat you can expect
retaillogistics
Collection and ConsolidationCollection and consolidation for Down Stream Access and International distribution providers.
e-Commerce Click & CollectSteamlining your processes and saving you time and money.
Proof Of DeliveryElectronic proof of delivery is available in real-time.
Our PeopleDedicated account management and on-site support, including pre-sales consultation and bespoke service design.
DeliveriesDelivery of products to retailers across the UK, including cages and pallets.
WWW.FORE-UK.COM
FORE provides Retail consultancy, merchandising services and event management services to UK retailers and businesses
FORE is the leading UK retail consultant, providing news category management and field marketing services for a range of clients. FORE provides category management services to over 9,700 retail outlets with a combined annual news turnover in excess of £760 million per annum – 19% of the UK news market.
Our automated news and magazine stock management system saves time and money.
Automated stock management
WHat you can expect
Our team of retail experts have a proven range of skills to suit your bespoke requirements.
Expertise and Experience
Pantone Black C
Pantone 1797 C
Event Management and Travel road showsWe oversee the management of events for a number of businesses in the UK and worldwide.
Retail Consultancy and Direct Sales DistributionWe advise retailers on the best solutions to drive engagement and sales, including outsourced field sales management.
Field Merchandising and Mystery shoppingOur services extend to merchandising opportunities and mystery shopping.
Compliance AuditsWe adhere to the highest compliance standards within our industry.
Pantone Black C
Pantone 1797 C
MENZIESDISTRIBUTION.COM
MenziesResponse
Provides Integrated Fulfilment, print and mailing, contact centre and distribution services
We have the capacity, the people, the expertise and the passion to deliver – on time, every time!We provide complete, end-to-end, fulfilment and related operational support services. Our comprehensive range of services is enhanced by our substantial core infrastructure, an extensive UK distribution network and proven, configurable and resilient IT solutions.
WHat we offer
WHat you can expect
ServicesA comprehensive range of fully developed services.We deliver bespoke, integrated service solutions developed to meet our clients’ specific operational requirements.
QualityOur commitment to quality is proven with accreditation to ISO 9001, which focuses on high levels of customer service quality.
CapacityExtensive, strategically situated, primary operational facilities supported by a wider, National network infrastructure.
MenziesResponse
Print and MailA fully capable Print and Mailing house: digital & litho printing, paper enclosing & direct mail, polywrapping, hand enclosing and data services.
Order Fulfilment and EcommerceA comprehensive range of fulfilment services: Ecommerce & promotional fulfilment, POS storage & distribution, bulk collation, distribution & delivery. Reverse logistics.
Take One MediaTake One Media provides leaflet display and distribution services, branding and advertising opportunities and on-demand leaflet ordering with direct marketing and bespoke runs.
Customer supportA full service multi-channel contact centre: Our Contact Centre is more than just a call centre. We will be the guardians of your customer care and deliver strong brand advocacy. Whether over telephone, email, social media or website contact forms, we will process payments, manage enquiries and solve problems efficiently and cost effectively.
WWW.JYL-UK.COM
We offer micro-delivery services with a personal touch, bringing products, leaflets, newspapers and more to customers in environments ranging from face-to-face distribution on the high street to airside supply for executive lounges.
WHat we offer
A specialist in micro delivery, sampling andfree distribution activities
On-board Retail (airline) - Media and TechnologyOperational Airport Services.
Operational Airport Services
WHat you can expect
Flexible Global Media supplyIn-person distribution, product sampling and direct-to-desk are just some of our services.
We maintain strong relationships with publishers, ensuring we meet service expectations.
Publisher Negotiations and Management
Media on the MOveWe have over 30 years’ experience in the publishing and travel industry and have developed our flexible, global media supply as a ‘one stop shop’ for:
• Promotional and Sponsorship Opportunities• On-board Retail (Media and Technology)• Digital Delivery• Operational Airport Services
Our team also ensure your marketing materials reach the right audience with Demographic Profile matching.
JYL HandTOHandCatering for hand-to-hand distribution services, direct to desk and promotional staffing and management services, JYL are the market leader in micro-delivery with a personal touch.
MENZIESDISTRIBUTION.COM
Customer Service Contact Centre
Inbound and outbound call centre services,back office processing
Within our CCA Global Standards accredited centre the services we offer include handling all types of B2B and B2C inbound enquiries via various channels – telephone, email, social media; managing outbound sales and service campaigns; processing of back office administration.
WHat we offer
WHat you can expect
Dedicated Account/ Campaign ManagersAn expert, knowledgable and trained team of Agents and Managers providing a seamless extension of the client brand.
hIGHEST sTANDARD tECHNOLOGYAvaya Aura ACD, SAP customer management system, fully automated workflow management (Teleopti WFM), 100% call recording inbound and outbound using Redbox technology.
Year RoundOperations providing customer support 364 days of the year.
Customer Service Contact Centre
Back office processingPlacing orders, amending records, bulk keying, scanning- these are just a few of the services we offer in relation to back office administrative tasks.
outbound customer research, sales and promotional campaignsOur dedicated teams work with you to create and implement your campaign to achieve success for your business.
Inbound Customer QueriesProtecting your brand image, our highly skilled Advisors manage all types of customer interactions through various channels ensuring that an excellent customer experience is delivered consistently.
