Ensure predictable

monthly costs, based on usage

Investheavily upfront

for your growing

business.

e-know.netIT’s your choice.

or

a presentation by e-know.net

                  Delivering Business

Added Value Online

                  

e-know.netIT’s your choice.

Ag

end

a

The ASP IndustryThe ASP Industry

e-know.net Backgrounde-know.net Background

Why e-know.net?Why e-know.net?

e-know.net Product Offeringe-know.net Product Offering

Cost Benefit AnalysisCost Benefit Analysis

e-know.net Desktop Demonstratione-know.net Desktop Demonstration

Rely on one company for all your IT.

Manage the complexity of spending your IT budget with a

number of Suppliers.or

KPMG quote:KPMG quote: “ASP’s may be the only option for time and resource constrained SME’s to obtain the technology for change needed for ERPII, e-commerce etc etc”

e-know.netIT’s your choice.

Ag

end

a

The ASP IndustryThe ASP Industry

e-know.net Background

Why e-know.net?

e-know.net Product Offering

Cost Benefit Analysis

e-know.net Desktop Demonstration

Rely on one company to manage all

your IT.

Manage the complexity of spending your IT budget with a

number of Suppliers.or

Gartner quote:Gartner quote: “Through 2004 40% of small enterprises will choose the ASP model for delivering ERP and CRM applications such as accounting”

e-know.netIT’s your choice.

The technology guide

Minis/PCsProprietaryBespoke/Packaged S/W

Devolution!Islands of Auto.Re-InventionSlightly Flexible

Main FrameProprietaryBespoke S/W

Client/ServerOpen SystemsPackaged S/WSome Bespoke

The Web!Open SystemsObjectsPackaged S/W

E-BIZ!!!

CentralInflexibleExpensiveTime Lag

HomogenousEnterprise FocusMore FlexibleCapital Cost

Freedom! Best Mix of Central and Devolved Functions‘Pay as You Go’ Poss.

1980 1985 1990 1995 2000

Budget for a monthly

payment on all your IT.

e-know.netIT’s your choice.

Analyst forecastsM

ark

et

Siz

e £

Bn

0

200 million

400 million

600 million

800 million

1 billion

1.2 billion

1.4 billion

1.6 billion

1999 2000 2001 2004

Source: Durlacher Research, Special Report: ASP's, July 1999

Ensure predictable

monthly costs, based on

usage

e-know.netIT’s your choice.

• No capital outlay• Purchase your IT in line with your business requirements• Flexibility provided through 24 x 7 x 52 access• Business accessibility from any location worldwide (take

your desktop with you without taking your laptop!)• Significantly reduced installation disruption or downtime• No maintenance fees• Complete security - automatic upgrades, automatic

backups, virus protection, best of breed firewall protection• Disaster recovery plans, fast data recovery, 24 hour help

desk• License management• Information sharing • Use of shadowing for training and off site demo’s• Minimum cost of roll out to new sites• No expensive equipment or specialist hardware required• Increased service offering

The General Benefits of an ASP Solution

Make sure your IT is accessible

anytime, anyplace, anywhere.

e-know.netIT’s your choice.

• No capital outlay• Purchase your IT in line with your business requirements• Flexibility provided through 24 x 7 x 52 access• Business accessibility from any location worldwide (take

your desktop with you without taking your laptop!)• Significantly reduced installation disruption or downtime• No maintenance fees• Complete security - automatic upgrades, automatic

backups, virus protection, best of breed firewall protection• Disaster recovery plans, fast data recovery, 24 hour help

desk• License management• Information sharing • Use of shadowing for training and off site demo’s• Minimum cost of roll out to new sites• No expensive equipment or specialist hardware required• Increased service offering

A Summary of The Benefits:

Provision of a pioneering IT infrastructure without the Provision of a pioneering IT infrastructure without the need for internal IT expertise, allowing you to:-need for internal IT expertise, allowing you to:-

Concentrate on your core business Concentrate on your core business activitiesactivities

Improving QualityImproving QualityReducing Cost Reducing Cost

& Meeting Deliveries & Meeting Deliveries

The General Benefits of an ASP Solution

Make sure your IT is accessible

anytime, anyplace, anywhere.

e-know.netIT’s your choice.

Ag

end

a

The ASP Industry

e-know.net Backgrounde-know.net Background

Why e-know.net?

e-know.net Product Offering

Cost Benefit Analysis

e-know.net Desktop demonstration

Rely on one company to manage all

your IT.

Manage the complexity of spending your IT budget with a

number of Suppliers.or

Deloitte Research Deloitte Research quote:quote: “By leveraging the internet to connect withcustomers and suppliers, manufacturerscan be up to 70% more profitable”

e-know.netIT’s your choice.

Largotim

e-know.net

ASP identified as the future of IT!

Background

• Three directors of successful software vendor formed e-know.net Limited

• Largotim’s Barriers to sale:

• Traditional IT Installation costs were high – due to highly customised software

• Huge capital outlay required

• Experienced IT resource dependent

Make sure your IT is accessible

anytime, anyplace, anywhere.

e-know.netIT’s your choice.

“Provide value by offering a package of products & services to help our customers become more profitable and be more competitive through the use of integrated business information systems”.

“e-know.net are facilitators of IT Business Solutions. We are a technology driven Company who can provide state of the art software and hardware services and support to solve a variety of business problems. We are strong technically and can provide Project Management, Consultancy, Implementation and training either directly or where appropriate through our network of strategic alliances”.

What does e-know.net stand for?

Budget for a monthly

payment on all your IT.

e-know.netIT’s your choice.

Who are we? The Board Of Directors

Niki J Redwood Financial Director

Ian Burrows Managing Directors

Reg J C Smith Strategic Alliance

David T A Redwood Chairman

Bernard de Cannierre Non Executive Director

Make sure your IT is accessible

anytime, anyplace, anywhere.

e-know.netIT’s your choice.

The investors

Make sure your IT is accessible

anytime, anyplace, anywhere.

Intec Management

SA

3i PLC

Private Funding

e-know.netIT’s your choice.

Distribution Channel

e-know.net

Rely on one company to manage all

your IT.

e-know.netIT’s your choice.

Ag

end

a

The ASP Industry

e-know.net Background

Why e-know.net?Why e-know.net?

e-know.net product offering

Cost Benefit Analysis

e-know.net Desktop Demonstration

Rely on one company to manage all

your IT.

Manage the complexity of spending your IT budget with a

number of Suppliers.or

Sun Microsystems Sun Microsystems quote:quote: “If you are a CEO with a head for business,you won’t be buying computers any more.You won’t buy software either. You’ll rent all your resources froma service provider”

e-know.netIT’s your choice.

Providing business connectivity

Small companyOne office

e-know.net

Make sure your IT is accessible

anytime, anyplace, anywhere.

e-know.netIT’s your choice.

Providing business connectivity

Large companyOffice one

Large companyOffice three

Large companyOffice two

Large company

Large companyOffice four

e-know.net

Rely on one company to manage all

your IT.

e-know.netIT’s your choice.

Why e-know.net?

• Distribution Channel

• Facilitators of “best of breed” software

• Proven track record

• ERP & financial software background

• The only ASP to receive 3i’s backing

• Strong alliances

• Flexible ways of working

• Guaranteed up time (SLA = 99%)

• Experience after sales support and consultancy

• Single point of contact for all your IT requirements

• Plan IT Implementation Methodology

Budget for a monthly

payment on all your IT.

e-know.netIT’s your choice.

Members

128 bit

Applications

128 bit

Why is e-know.net secure?

• Multi-layer security model based on US Department of Defense standards

• Checkpoint firewall 1

• SSL3 authentication for access to member areas

• Individual 128-bit operating system security for each application

• All components of the service 'hack tested' before roll-out

• Real time activity logging & exception reporting

Ensure predictable

monthly costs, based on

usage

WWW

e-know.netIT’s your choice.

e-know.net InfrastructureServer farm resilience

Don’t invest in IT ever again.

Tel

ford

Ser

ver

Far

m

Tel

ford

Ser

ver

Far

m

4MB Feed 4MB Backup Feed

Admin / SSL Secured

DNS

APACHE www (UNIX)

IIS www (windows)

Routers Routers

DMZ

FirewallWatchguardCheckpoint

Switch Admin / SSL Secured

DNS

APACHE www (UNIX)

IIS www (windows)

EXCHANGE

DOMINO

POP3

IMAP

EXCHANGE

DOMINO

POP3

IMAP

DLT Tapes

NAS Hardrives

BackupBackup B

Primary Domain ControllersCustomer application ServersWorkflow data SeversDatabase ServersRIS Server

Customer application ServersWorkflow data SeversDatabase ServersRIS Server

e-know.netIT’s your choice.

This PDA is accessing an ERP application over a wireless connection.

Ultimate in Mobility and Flexibility!

Make sure your IT is accessible

anytime, anyplace, anywhere.

e-know.netIT’s your choice.

Ag

end

a

The ASP Industry

e-know.net Background

Why e-know.net?

e-know.net’s product offeringse-know.net’s product offerings

Cost Benefit Analysis

e-know.net Desktop Demonstration

Rely on one company to manage all

your IT.

Manage the complexity of spending your IT budget with a

number of Suppliers.or

David Redwood, David Redwood, CEO e-know.net:CEO e-know.net: “The ASP model will inherently impact the cost infrastructure, the ease and speed of deployment and the overall ROI of sophisticated business software provision”

e-know.netIT’s your choice.

Hardware HP, Sun Cisco, NAS, Watchguard

Bandwidth XO Communications,Worldcom,UUNet

Server Farm In-House, World HQ

Security SSL3 128bit encryption, WatchguardSun screen Checkpoint Firewall 1, 164bit 3DES extranet VPN Support

Software Lotus, Exchange e-mail, Ms Office,Navision, CRM, Citrix Platform, Axapta, T & A, Ps–Team, recruitment

software….

e-solutions Lotus, web services, e-commerce

Hosted Software Anything!

Consultancy Project Management, Technical, Business & Implementation

The e-know.net solution

Make sure your IT is accessible

anytime, anyplace, anywhere.

e-know.netIT’s your choice.

Potential Solutions

Full Service Provision:• The provision of applications from the e-know.net

core range of products. e.g Navision Attain, T & A, Lotus

Notes, e-recruit by e-know.net, Microsoft Office, Goldmine, email….

Application Hosting Service:• Transfer the routine management of your software

to e-know.net ASP infrastructure

Server Hosting Service:• Relocate hardware and software to e-know.net

Server Farm for day-to-day management

Other:• Website development, hosting

• Email hosting service

Budget for a monthly

payment on all your IT.

e-know.netIT’s your choice.

e-know.net PricingDon’t invest in IT ever again.

Member/User ASP Access Desktop & Related Services

£105 per/user/month

The ASP Desktop must be taken, and any of the following can then be added on an individual user basis

Exchange or Domino e-mail with ASP £ 8 - 12 per user/month

MS Office Professional £15 per user/month

All Navision ATTAIN Granules - Financials, SOP, POP, Inv, Manu, DRP, MRP, CRM, Service Mgt, etc…..

£45 - £75 per/user/month(£100 per database per month)

Crystal reports – std £10 per/user/month

Customer hosted software £5 per app/user/month

Hosted products with backend database e.g SQL

£10 per app/user/month

e-know.netIT’s your choice.

Navision Attain at a glance• Fully integrated established business management

solution characterised by:

• Simplicity

• Ease of use

• Adaptability

• ERP solution targeted to SME’s

• Covers Financials, Manufacturing, Distribution, CRM & Service Management

• Fully integrated to WEB interfaces

• Many bolt on products such as product configurators

• Microsoft GUI look and feel – Intuitive and easy to learn

• Purchased by MICROSOFT

Rely on one company to manage all

your IT.

e-know.netIT’s your choice.

Navision Attain at a glance• Fully integrated established business

management solution characterised by:

• Simplicity

• Ease of use

• Adaptability

• ERP solution targeted to SME’s

• Covers Financials, Manufacturing, Distribution, CRM & Service Management

• Fully integrated to WEB interfaces

• Many bolt on products such as product configurators

• Microsoft GUI look and feel – Intuitive and easy to learn

• Purchased by MICROSOFT

Rely on one company to manage all

your IT.

e-know.netIT’s your choice.

ASP v’s In-House Navision Solution

• Example pricing for a 10 user Navision Attain Installation – based on software costs only

• ASP Desktop with Navision Attain @ £180 x 10 users = £21,600 per year, £64,800 over three years

• In house installation, cost of 10 user licence with same modules (excluding any server costs) £83,800 upfront.

Budget for a monthly

payment on all your IT.

e-know.netIT’s your choice.

Ag

end

a

The ASP Industry

e-know.net Background

Why e-know.net?

e-know.net’s product offerings

Cost Benefit AnalysisCost Benefit Analysis

e-know.net Desktop Demonstration

Rely on one company to manage all

your IT.

Manage the complexity of spending your IT budget with a

number of Suppliers.or

David Redwood, David Redwood, CEO e-know.net:CEO e-know.net: “The ASP model will inherently impact the cost infrastructure, the ease and speed of deployment and the overall ROI of sophisticated business software provision”

e-know.netIT’s your choice.

Cost Benefit Analysis

• Nucleus Research

• e-know.net cost benefit analysis

Make sure your IT is accessible

anytime, anyplace, anywhere.

e-know.netIT’s your choice.

Cost Benefit Analysis Example

Don’t invest in IT ever again.

ASP Cost Benefit Analysis Worksheet

Number of Users 30Growth in number of users per year

Services RequiredHosting YesOffice YesEmail YesNavision noIncrease in productivity - time 1.5 hours per year per employeeInternal uptime 98% within working dayASP Uptime 99.90% within working dayAverage Salary 25,000

Further Information/Considerations Database needed YesMobile Users YesNumber of Offices 1Income Generating Web Site YesDetails of Software currently utlisedInternal/Hosted mail HostedCurrent number of internal servers 2Back-up and security routinesNumber of IS personnel 1

e-know.netIT’s your choice.

Cost Benefit Analysis Example

Rely on one company to manage all

your IT.

e-know.netIT’s your choice.

Cost Benefit Analysis Example

Make sure your IT is accessible

anytime, anyplace, anywhere.

e-know.netIT’s your choice.

Cost Benefit Analysis Example

Budget for a monthly

payment on all your IT.

e-know.netIT’s your choice.

Ag

end

a

The ASP Industry

e-know.net Background

Why e-know.net?

e-know.net’s product offerings

Cost Benefit Analysis

e-know.net Desktop Demonstratione-know.net Desktop Demonstration

Rely on one company to manage all

your IT.

Manage the complexity of spending your IT budget with a

number of Suppliers.or

DEIO:DEIO: “We haven’t outsourced our IT, e-know are just hosts. But if we need things to be available at short notice they can do it. We’re no longer faced with the dilemma of finding servers, installing them, then recruiting staff, training them and getting the systems up and running to support the business”

e-know.netIT’s your choice.

Desktop Demonstration

35

Budget for a monthly

payment on all your IT.

e-know.netIT’s your choice.

We Thank You For Your TimeWe Thank You For Your Time

Any Questions?Any Questions?