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© 2005 Avaya Inc. All rights reserved.
Avaya is global leader in convergence and IP telephony – see why as they showcase their
technology at the 2006 FIFA World Cup in Germany. Plus see a sneak preview of the soon to be release One-X Quick edition peer to peer plug and play IP
telephony solution.
Avaya is global leader in convergence and IP telephony – see why as they showcase their
technology at the 2006 FIFA World Cup in Germany. Plus see a sneak preview of the soon to be release One-X Quick edition peer to peer plug and play IP
telephony solution.
© 2005 Avaya Inc. All rights reserved.
Graham Bunting – Distribution Director
28th June 2006
The changing face of communications!The changing face of communications!
3© 2005 Avaya Inc. All rights reserved.
But first….
Who is Avaya?
What am I going to hear about today?
4© 2005 Avaya Inc. All rights reserved.
Avaya Worldwide
We are a leading global provider of business communications applications, systems and services
We are a $5billion company employing over 20,000 people in 90 countries and are supported by over 2,500 partners worldwide
We help businesses achieve superior results by designing, building and managing their communications networks
To date we have shipped over 9 million IP lines
© 2005 Avaya Inc. All rights reserved.
6© 2005 Avaya Inc. All rights reserved.
© 2005 Avaya Inc. All rights reserved.
CommunicationsCommunications
8© 2005 Avaya Inc. All rights reserved.
Where have we come from?
From party-lines and rotary dial phones
Plug board operator positions
Hard wired phones
Operators taking all calls and filtering them to extensions
9© 2005 Avaya Inc. All rights reserved.
Where are we now?
Direct dialling
Automated attendant services
IVR (Interactive Voice response)
Mobiles
10© 2005 Avaya Inc. All rights reserved.
Where are we going?
Work is no longer a place you go to
Ubiquitous access – any device, anywhereanytime
11© 2005 Avaya Inc. All rights reserved.
How has this been made possible?
Technology
Legislation
Economy
Skills pool
Customer demands
Competitive pressures
– Driving service up
– Driving pricing down
– Increasing opportunities/alternatives
12© 2005 Avaya Inc. All rights reserved.
What is VoIP/IP Telephony
http://www1.avaya.com/pc/landing/category.html?cid=avhmht&category=129
Connectionless rather than circuit switched
13© 2005 Avaya Inc. All rights reserved.
Introducing One-X Quick Edition
Planned UK launch – Nov 2006
http://www1.avaya.com/campaign/demo/one-x/index.html
14© 2005 Avaya Inc. All rights reserved.
Case study 1
15© 2005 Avaya Inc. All rights reserved.
Case study 2
© 2005 Avaya Inc. All rights reserved.
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