Message from Honourable Rachel Notleyfcssaa.org/sites/default/files/2016 Conference Brochure.pdf ·...

Message from Honourable Rachel Notley

Premier of Alberta On behalf of the Government of Alberta, it is my pleasure to welcome you to the Family and Community Support Services Association of Alberta’s 2016 Power of Prevention Annual Conference. Congratulations as you celebrate the 50th anniversary of the Family and Community Support Services program. Although the name of the legislation has changed, the resulting partnership between municipalities and the Government of Alberta has only grown stronger. As you take part in the Power of Prevention Conference, I hope you connect your time here to the values of the Family and Community Support Services: connect with the people around you, be active, be curious, keep learning, and give. My thanks to the organizers, volunteers, and sponsors who have helped make this conference an amazing success. Best wishes in the 50 years that lie ahead. Rachel Notley November 23, 2016

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2016 FCSSAA Power of Prevention Conference - 50 Years of Building Resilient Communities Page 2

Hello Friends.

It is my great pleasure and honour to welcome you, on behalf of the Family and Community Support Services Association of Alberta, to our 2016 Power of Prevention Conference.

The theme of this year’s conference is “50 Years of Building Resilient Communities”- it’s been 50 years since the Government of Alberta proclaimed the Preventive Social Services Act, the forerunner to FCSS, and this is definitely something to Celebrate! This program is the envy of all other Canadian provinces, and has provided the opportunity for a strong municipal/provincial partnership in the delivery of preventive social services across Alberta.

This conference marks one year since I became President of the FCSSAA, and, as I reflect on the past year, it with mixed emotions. This year has challenged many of us, in ways that we could never have imagined as we parted company following last year’s conference. And yet, it has also been a year of demonstrating the strength of FCSS, how critical we are to the communities and families we serve.

FCSS programs and staff stood strong when meeting the needs of the folks displaced by the wildfires in the Fort McMurray Region. Communities welcomed evacuees with open arms, and open reception centres, housing, hotel rooms, information centres, and emotional support for those fleeing the north. Many FCSS staff also have roles with Emergency Social Services, and both those roles were needed to help calm “The Beast”. This past year also saw the Association roll out the Early Childhood Development Coalition funds to almost one hundred coalitions throughout the province. The partnership between the Government of Alberta and the FCSSAA to administer what has become known as ECCA (Early Childhood Coalitions of Alberta) continues to grow and we look forward to continuing this work.

As your President, I had the opportunity to get out and meet with many of you during your Regional Meetings, and I really appreciated the chance to hear your thoughts and suggestions. For those I didn’t get to meet, hope to see you next year, or come say “Hi” at the conference.

I’d like to take this opportunity to thank the Government of Alberta for demonstrating the value they place on FCSS, by increasing the funding by $25 Million. This increase was announced just before last year’s conference, and we’ve now had a year to make those extra dollars work as we continue to build stronger individuals, families, and communities.Finally, I’d like to thank the staff of the FCSSAA office for all they have done to make the Association run smoothly over the past year.

With all the good and the bad that has happened over the past year, from a personal perspective, it’s been a great year for me as President of this organization. Enjoy the conference.

- Arnold Hanson

Welcomeand Greetings from the President of the Family and Community Support Services Association of Alberta

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Index

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General Conference Information

Opening Keynote Speaker

Agenda

Thursday, November 24th

Closing Keynote Speaker

Reference Map

Wednesday, November 23rd

M.C.

Friday, November 25th

Speaker Biographies

2016 FCSSAA Power of Prevention Conference - 50 Years of Building Resilient Communities


Hotel Information

Registration

The 2016 FCSSAA Power of Prevention Conference is being held at the Fantasyland Hotel in West Edmonton Mall. - www.fantasylandhotel.com

All registration for the conference will be done electronically through BUKSA Strategic Conference Services. A link to the registration page is available on the FCSSAA Website: www.FCSSAA.org; or search the BUKSA website: www.BUKSA.com

The Fantasyland will provide complimentary Wi-Fi access on the conference floor and in the guest rooms during the conference. Guests of the Fantasyland Hotel receive complimentary 24/hr access to Gold’s Gym located on floor 1 of WEM in phase III.

Guests of the Fantasyland Hotel staying with the FCSSAA - 2016 Annual Conference Group may purchase attraction passes for the World Waterpark or Galaxyland at a discounted rate of $20.50 plus GST during the event dates of November 23, 2016 - November 25, 2016

Self-parking is provided on a complimentary basis. Observance of parking signage and regulations is required. Valet parking is available at a daily rate of $18 per vehicle; parking for oversized vehicles is limited and may be restricted.

West Edmonton Mall is home to more than 800 stores and services including nine world-class attractions, two hotels, over 100 dining venues, the widest variety of one-of-a-kind retailers, and entertainment for all ages. Average yearly visitation is approximately 30.8 million, making West Edmonton Mall the province’s number-one tourist attraction. - www.wem.ca

Address: 17700 87 Avenue, Edmonton, Alberta

Parking

West Edmonton Mall


Contact InformationFCSS Association of Alberta106, 8944 182 StreetEdmonton, Alberta, T5T 2E3

Phone: 780-415-4791Fax: 780-415-4793Email: [email protected]

www.fcssaa.org

Conference Centre Reference Map

Final session and regional meeting room information will be provided in the Agenda at a Glance that will be in your conference packages and on the display screens in the hotel.

Page 62016 FCSSAA Power of Prevention Conference - 50 Years of Building Resilient Communities

Reference Map

Wednesday, November 23rd

Thursday, November 24th

10:30 AM

7:00 AM

2:30 - 2:45 PM

8:30 - 9:45 AM

1:30 - 2:45 PM

2:45 - 3:00 PM 3:00 - 4:15 PM

9:45 - 10:00 AM 10:00 - 12:00 PM 12:00 - 1:15 PM

2:45 - 4:00 PM 4:45 - 6:30 PM

1:15 PM 1:00 PM

8:00 AM

Registration Opens

Breakfast

Refreshment Break

Breakout Sessions A

Breakout Sessions B

Refreshment BreakBreakout Sessions C

Refreshment BreakFCSS Association of Alberta Annual General MeetingLunch

Regional Meetings

A1 - Wisdom Circles

B1 - Building a Culture of Learning to Prevent Domestic Violence and Support Resilient Communities Lana Wells, Deinera Exner-Cortens and Lianna Lee

C1 - Building a Culture of Neighbourliness One Conversation at a Time Howard Lawrence and Anne HarveyC2 - Raising Resilient Children in Communities Across Alberta Janice Kraemer and Beverly MilroyC3 - Hard Times; Resilient Communities - A Panel Discussion Lynn Pye Matheson, Cathy O’Donahue, Dianna Souveny, Margaret Holliston; Moderated by Bobby-Jo Stannard

A3 - FCSS 101 Deb Teed

A2 - Building Resilience with Appreciative Inquiry Jason Openo

B2 - Relevance, Resilience, and the Power of Association Jerry FirthB3 - Demystifying the Outcomes Mindset Kimberly Kueber, Jannette Riedel, and Joyce Mellott

B5 - Advocating for Advocacy in Poverty Reduction Franco Savoia, Courtney HareB6 - Building Better Brains for Healthy Resilient Communities Dr. Nicole Sherren

B4 - Reflecting on What Wildfire Communities Have Taught Us About Resilience Audrey DeWit and Dr. Judith Kulig

Reception

Opening Keynote Speaker - Jim Clemmer Leading @ the Speed of Change: Keys to Strengthening Hardiness and Resilience

Conference Opens - Welcome and Greetings

Welcome and Greetings

Agenda Overview

www.fcssaa.org

Please visit our displayers who will be available on Wednesday 10:30 AM - 4:30 PM, Thursday 7:00 AM - 4:30 PM, and Friday 7:30 AM - 12:30 PM

FCSS Programs are invited to donate items for a Silent Auction, which will begin on Wednesday, November 23rd and close on the evening of Thursday, November 24th. Proceeds from the Silent Auction will be used to support the Conference Subsidy Program.

Displays

Silent Auction

Friday, November 25th

7:30 AM

9:00 - 11:30 AM

5:30 - 6:00 PM 6:00 - 10:00 PM

8:30 AM 8:30 - 9:00 AM

11:30 AM 11:50 AM

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Breakfast

Workshop and Keynote Speaker- Dr. Michael UngarNurturing Resilience: Enhancing the Capacity of Individuals, Families, and Communities to Cope During Challenging Times

CocktailsBanquet, FCSSAA Achievement Awards, The Golden Years - A Salute to Resilience

C4 - Promoting FCSS in your Region: A How To Guide Sue Hueman and Laurie PettigrewC5 - From Trauma to Resilience Line PerronC6 - Improving Mental Health Outcomes in Rural Alberta David Grauwiller

Welcome and GreetingsUpdate on FCSSAA Initiatives and Projects

HOJAFarewell and Closing Comments

Agenda Overview


The FCSSAA is pleased to welcome back the one and only Fred Keating! (And we’re grateful that there’s only one!) Fred has served as our FCSSAA Conference Master of Ceremonies for the past few years and promises that he will have completed his correspondence course in “How to Properly Facilitate a Provincial Conference” by the time we meet in November. (Do not hold your breath!) When not “learning on the job” at conferences, Fred serves as co-host and co-producer of an audio podcast called Monetizing Your Creativity. The series involves interviews with successful individuals or organizations that have pursued their passion in creative arts activities and created a decent living for themselves while doing so.

The podcast has listeners in 250 cities and 60 countries. It has nudged its way onto the Top Ten Chart for podcasts in the iTunes Careers category almost since its inception. Google it and have a listen. Subscriptions are free. There are almost 100 episodes to date.

We continue to consider Fred our own little “work in progress” project.

M.C.Fred Keating

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Keynote SpeakerJim Clemmer

Leading @ the Speed of Change: Keys to Strengthening Hardiness and Resilience

Turbulent times, rapid changes, and big setbacks can be overwhelming. Research shows it’s not what happens to us but what we do about it — how we respond — that makes a world of difference. It’s all about perspective or how we frame difficult situations. These mindsets and approaches are contagious. They determine the quality of our personal and professional lives and community health. Jim will overview research from the rapidly emerging fields of positive psychology and strengths-based leadership to provide practical tips and techniques.

Leadership is an action, not a position. We all need to be leaders regardless of our formal title or role. This starts with inner self leadership and moves outward to influence, guide, support, and lead others. Leadership ultimately shows itself in what we do “out there,” but it starts “in here.”

Biography

Since his first leadership presentation in 1975, Jim’s practical leadership approaches have been inspiring action and achieving results across the globe. His keynote presentations, workshops, management team retreats, seven best-selling books translated into many languages, articles, blog, and newsletters have helped hundreds of thousands of people worldwide. Jim is a popular columnist and a regular guest on radio and television programs. Among his many achievements, he’s especially proud of tripling the size of his forehead!

Jim has delivered over two thousand customized keynote presentations, workshops, and retreats, as well as consulted to and coached executive teams in hundreds of major companies, the public sector, universities, family businesses, and healthcare organizations. One of his goals, on his many business trips, is to have half as much fun as his family thinks he’s having!

The VIP Strategy: Leadership Skills for Exceptional Performance, which became a Canadian best seller, was Jim’s first book. His second book, Firing on All Cylinders: The Service/Quality System for High-Powered Corporate Performance, was both a Canadian and an American best seller with over 100,000 copies sold. Jim’s third book was Pathways to Performance: A Guide to Transform-ing Yourself, Your Team, and Your Organization. His next book – focused on personal growth/leadership – was Growing the Distance: Timeless Principles for Personal, Career, and Family Success. Based on the popularity of the approach and leadership framework in Growing the Distance, Jim wrote a companion book entitled The Leader’s Digest: Timeless Principles for Team and Organization Success.

Jim is recognized as a Certified Training and Development Professional (CTDP) by the Canadian Society for Training and Development. Jim has been Practitioner in Residence for the masters (MASc) and doctoral (PhD) students in the University of Waterloo’s Industrial/Organizational Psychology program.

Opening

2016 FCSSAA Power of Prevention Conference - 50 Years of Building Resilient Communities Page 10

During your Regional Meeting, you will have the chance to hear from your current Regional Representative(s) who will highlight the activities that have been undertaken by the FCSSAA Board over the past year. This is also your chance to discuss any resolutions that are being put forward at the next day’s Annual General Meeting, and, if required, elect a new regional representative.

Take advantage of a chance to network with friends and colleagues, or explore West Edmonton Mall, as the FCSSAA Board holds the final meeting of its 2015-2016 Board.

Join friends and colleagues at the 2016 FCSSAA Conference Welcome Reception. Enjoy a light assortment of finger foods and the chance to network with fellow delegates. A cash bar will also be available.

Regional Meetings

Informal Networking

Reception

2:45- 4:00 PM

4:00 - 4:45 PM

4:45 - 6:30 PM

Leading @ the Speed of Change: Keys to Strengthening Hardiness and Resilience

Speaker: Jim Clemmer

Opening Keynote Speaker1:15 PM

www.fcssaa.org

Wednesday - November 23

The Annual Report for the AGM will be forwarded to FCSSAA members prior to the conference. Please note - there will be no paper copies available at the conference.

FCSSAA Annual General Meeting10:00 AM

Best estimates suggest 60-80% of strategic change initiatives fail. Leaders can increase their odds using Appreciative Inquiry (AI). Appreciative Inquiry is unapologetic in its focus on the positive, believing communities can be strengthened through collaborative inquiry as a method to turn problems into transformation. Emerging from positive and sports psychology, Appreciative Inquiry seeks out what is working well within organizations in order to create greater success. AI is a high - engagement process where the members of an organization co-create their preferred future together through appreciative interviews, re-framing, and the development of possibility statements. This highly interactive workshop introduces a new method of strategic planning that is perfectly suited for a time of rapid change and change fatigue.

Presenter: Jason Openo

FCSS 101 is a presentation designed for staff, volunteers and board members to provide information and guidance to participants regarding the operation of FCSS programs in the community. The session provides information on the FCSS Act and Regulation, eligible and ineligible services, understanding the role of FCSSAA as well as the importance of outcome measures and reporting.

Presenter: Deb Teed

Building Resilience with Appreciative Inquiry

FCSS 101

A - 2 | 8:30 - 9:45 AM

A - 3 | 8:30 - 9:45 AM

Morning Breakout Sessions


Thursday - November 24

Wisdom CirclesA - 1 | 8:30 - 9:45 AM

Wisdom Circles have been a highlight of FCSSAA Conferences over the past few years. In response to feedback from delegates at previous conferences, Wisdom Circles will now be held at the beginning rather than the end of the conference. This provides an added opportunity for those attending to meet fellow delegates and mine the wisdom in the room. Topics planned for this year’s Wisdom Circles are: Early Childhood Development, Youth Services, Family Violence, Homelessness, Mental Health, Information and Referral Services, Outcome Measures, Poverty Reduction, Seniors Programs

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If you are feeling tension about how to incorporate different forms of evidence (e.g. academic research, field experience and informed opinion) into your funding decisions, this presentation is for you! This interactive presentation will discuss different ways of “knowing” and highlight best and promising practices for program evaluation, including examples from the field of implementation science about how research evidence can inform decision-making at various levels of policy, program and practice. The presenters will also draw on specific examples from prevention of dating and domestic violence literature that contribute to an understanding of how to support resilient communities.

This presentation will be of interest to anyone who evaluates designs and/or funds programs and initiatives aimed at addressing complex social issues.

The presenters are leading a province-wide domestic violence prevention initiative, Shift: The Project to End Domestic Violence (www.preventdomesticviolence.ca). This initiative addresses domestic violence by working at all levels of prevention, and is designed to stop domestic violence before it starts. Shift develops, implements, scales-up, and researches best and promising primary prevention strategies and actions in partnership with academics, government, systems, and civil society.

Presenters: Lana Wells, Deinera Exner-Cortens, Lianna Lee

This session explores how neighbourhood associations ground communities in resilience in the face of changing realities, be they environmental, social or other. Some over-arching theories and philosophies are touched on before providing tools that open spaces for neighbourhood associations and give them relevance in municipalities.

Presenter: Jerry Firth

A focus on using a “social issues” perspective to move your community or target group from the social issue to the desired outcome will be the emphasis of this session. Understand why it is important to be able to identify the larger social issue so that you can then look at solutions/strategies and the desired outcomes.

Presenters: Jannette Riedel, Kim Kueber, Joyce Mellott

Building a Culture of Learning to Prevent Domestic Violence and Support Resilient Communities

Relevance, Resilience, and the Power of Association

Demystifying the Outcomes Mindset

B - 1 | 1:30 - 2:45 PM

B - 2 | 1:30 - 2:45 PM

B - 3 | 1:30 - 2:45 PM

Early Afternoon Breakout Sessions

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Addressing the root causes of poverty and creating systems change is a vital component to any poverty reduction strategy. Unprecedented opportunity to influence and shift provincial policy exists today. Come, share, learn how, why, and the ways that we can together leverage this opportunity to advance policies in Alberta that will lead to the elimination of poverty.

Presenter: Franco Savoia, Courtney Hare

Converging lines of evidence from neuroscience, molecular biology, genetics, and the social sciences tell us that early experiences are literally built into our brains and bodies to affect a lifetime of learning and health, for good or ill. This information has profound implications for all the policies, programs, and services that support children and families in their communities. In this session, you will learn how brains are built: what kind of experiences promote healthy brain architecture, what kind of experiences derail it, and how these experiences get “under our skins” to affect learning, health, and social outcomes across the life span.

Presenter: Dr. Nicole Sherren

Advocating for Advocacy in Poverty Reduction

Building Better Brains for Healthy, Resilient Communities

B - 5 | 1:30 - 2:45 PM

B - 6 | 1:30 - 2:45 PM

Theoretical information about community resilience, followed by a discussion around the results of research that was conducted about four wildfires in rural communities (Mallard Lake, McLure Fire, Lost Creek Fire, Slave Lake Fire) will be presented in this session.Specifically, there will be discussion about the differences and similarities of resilience in the four communities. The presentation will end with an emphasis on program and policy implications and how communities can become resilient in preparation to face adversity including disasters.

The presentation will highlight examples from Slave Lake’s experience in its recovery from the 2011 wildfires, with a particular focus on resiliency from a municipal perspective. Participants will also learn about the long term recovery guidelines being prepared by Alberta Municipal Affairs based on best practices and experiences of provincial disaster-impacted communities.

Presenters: Dr. Judith Kulig, Audrey DeWit

Reflecting on a Wildfire Research Program: What Wildfire Communities Have Taught Us About ResilienceB - 4 | 1:30 - 2:45 PM



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Early Childhood Coalitions Alberta (ECCA) is a network of nearly 100 Coalitions who work together to build healthy resilient communities. A coalition brings together community strengths and resources within a geographic area building capacity and community momentum with a priority on the early years. In addition to using the Early Development Instrument (EDI) tool as shared measurement, ECCA began collecting data in January 2016 to support the collective impact of coalition work in Alberta. They focus on knowledge mobilization and communication, community engagement, collaboration and coalition development. Come learn about how the collaborative work of the Provincial Tri-Ministry Program, FCSSAA and ECCA are supporting healthy environments for the optimal growth and development through the passionate work of community coalitions.

Presenters: Janice Kraemer, Beverly Milroy

C - 2 | 3:00 - 4:15 PM

Raising Resilient Children in Communities across Alberta

Later Afternoon Breakout Sessions

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Abundant Community Edmonton (ACE) is part of a large movement that is neighbourhood focused, citizen centred, and gift based. ACE encourages and enables neighbourhood life shaped according to resident’s vision for where they live; facilitates neighbourliness and connections by linking neighbours to other neighbours, as well as to groups existing and newly formed within the neighbourhood, and discovers and invites into action the incredible gifts people have and want to contribute to their local community. ACE is endorsed and supported city-wide by the City of Edmonton’s Citizen Services Department and is locally sponsored and coordinated by Community Leagues and other leaders in the neighbourhood., with funding opportunities available through Alberta Culture and Tourism’s Community Initiatives Program (CIP). There are amazing examples of community building happening every day, all around us! ACE works to build upon and celebrate these efforts and is steadily gaining momentum in Edmonton and in other municipalities across North America. In this session, we’ll share inspiring and heartwarming stories from participating neighbourhoods, as well as the learnings from the challenges experienced. We’ll try out the processes and resources together, discuss how to build momentum in neighbourhoods- from the perspective of your organization of employment and/or as a citizen in your own neighbourhood- and engage in a collaborative conversation about the potential of well connected, engaged neighbourhoods.

Presenters: Anne Harvey, Howard Lawrence

Building a Culture of Neighbourliness One Conversation at a Time- Abundant Community Edmonton (ACE)C - 1 | 3:00 - 4:15 PM


The economic downturn has impacted communities throughout Alberta. This moderated session will showcase how the City of Brooks and Newell Region, Airdrie, Camrose, and Red Deer and District have stepped up to the plate to help individuals and families negatively impacted by the current economic environment.

Moderator: Bobby-Jo Stannard - Red Deer and District FCSS. Panel Members: Lynn-Pye Matheson - Grasslands FCSS, Margaret Holliston - Camrose and District FCSS, Cathy O’Donahue - Airdrie FCSS, Dianna Souveny - Red Deer and District FCSS

Does it sometimes feel as if FCSS is the best kept secret in your City, town or region? This practical hands-on course provides you with simple, effective tips, tools and messages you can share with your FCSS counterparts to help them – and you – get the word out about all that FCSS does in your area. Find out how you can access media and get them to promote FCSS, and access useful tools, like a powerpoint presentation, poster template and an FAQ that can be shared widely. Most importantly, find out how you can take the messages in the Story Guide and promote them in a practical way. The goal? Raising the FCSS profile!

Presenters: Sue Heuman, Laurie Pettigrew

Hard Times; Resilient Communities - A Panel Discussion

Promoting FCSSA in your region: A How - To Guide

C - 3 | 3:00 - 4:15 PM

C - 4 | 3:00 - 4:15 PM



In the last five years, Alberta has reported three times that it has experienced the most devastating and costly disaster to date. The fires in Slave Lake, the flooding in the south, and more recently the fires in Fort McMurray. This workshop will explore how we move from trauma to resilience and how as professionals we can support children and families to move down that continuum. We will look at strength building strategies practitioners can use as well as the impact of vicarious trauma and vicarious resilience these events have had on professionals and what they can do to support their own health and wellness.

Presenter: Line Marie Perron, B.A. M.Sc., CWT

From Trauma to ResilienceC - 5 | 3:00 - 4:15 PM

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The 2015 Valuing Mental Health report and recommendations noted that there are specific challenges faced by rural Albertans with mental health needs. “Generally, accessing addiction and mental health services is challenging, especially in rural and remote areas. Frequently individuals travel long distances to hospital emergency departments… Sadly, some choose not to seek help as a result of these barriers... As much as possible, individuals should be able to receive services in their homes and in their communities.” This panel will discuss challenges and opportunities to improve and innovate toward better outcomes.

Presentation Led By: David Grauwiler, Executive Director, Canadian Mental Health Association - Alberta Division

Improving Mental Health Outcomes in Rural AlbertaC - 6 | 3:00 - 4:15 PM

The FCSSAA Awards ceremony will be presided over once again by MC Fred Keating and MD (Musical Director) Jan Randall. During the Awards Ceremony Keating and Randall will honour our award recipients and offer their own musical salute to the FCSSAA and our 50th Anniversary of serving Albertans in their communities.

They will be joined by FCSSAA President Arnold Hanson, and maybe, some surprise guests. We will be celebrating the accomplishments of the recipients of the FCSS Awards of Excellence and the Outstanding Individual Achievement Award. Join the hosts of this annual event, which is one of the highlights of the conference, as we pay tribute to those individuals who have truly made a difference in the lives of others, and who demonstrate and embody the spirit of FCSS, both locally and provincially.

The Golden Years - A Salute to Resilience: 2016 FCSS Achievement Awards and Banquet5:30 - 10:00 PM

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This will be an opportunity for the FCSSAA to provide delegates with an update on the activities and initiatives the Board and the Association have undertaken over the past year. Included in this update will be a short presentation by Focus Communication, an organization working with the Association to help develop a provincial FCSS Communication Strategy.

Nurturing Resilience: Enhancing the Capacity of Individuals, Families and Communities to Cope During Challenging Times Presenter: Dr. Michael Ungar

Conference favourites HOJA will be sending you home, with a short performance that is sure to make you leave with a smile on your face, enhancing your resiliency as a member of the FCSS community.

Safe Travels. See you in 2017!

Updates on FCSSAA Initiatives

Closing Keynote Speaker With Workshop

HOJA Preformance

Closing Comments

8:30 - 9:00 AM

9:00 - 11:30 AM

11:30 AM

11:50 AM

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Friday - November 25

HOJA (hoe-jah) is a Canadian acappella group formed in the summer of 1998 and originally based out of Saskatoon, SK. Over the past decade, HOJA has recorded five CD’s and performed for more than 3,000 audiences from British Columbia to Ontario. Their repertoire is filled with favorite songs from the 50’s to the present that span every style of music — from doo wop to rock, country to disco — no genre is safe from Canada’s favorite acappella heroes! Each member of HOJA sings a variety of different voice parts including bass lines, lead vocals, tenor and baritone parts, instrument sounds such as guitars and trumpets, beatboxing and drum noises, and assorted sound effects. Audiences are often amazed to learn that every sound during the performance is being created live by the singers on stage… there are no backup tracks

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Keynote SpeakerClosing

With Worshop Dr. Michael UngarNurturing Resilience: Enhancing the Capacity of Individuals, Families and Communities to Cope During Challenging Times

Resilience is much more than an individual’s capacity to overcome adversity. It is also a reflection of how well individuals, their families and communities work together to help those who are vulnerable navigate their way to the resources they need to do well. In this workshop, Dr. Michael Ungar will use examples from his clinical practice and research collaborations on six continents to explore the diverse pathways to resilience people travel and the role that families and communities can play in promoting positive outcomes.

Michael’s work suggests the need for an ecological, culturally sensitive interpretation of what resilience means to people who are confronting great adversity. His work challenges us to think about resilience as something nurtured rather than something innate. With inspiring stories from the individuals and families whom he’s met around the world, Michael will show how 12 factors associated with resilience make it more likely both children and adults will do well when they are confronted with a natural disaster, community violence, or other catastrophic event.

He’ll discuss each of the 12 factors along with strategies families, communities and governments can use to make the resources we need for resilience more available and accessible. Be prepared for a dynamic, engaging talk that will inspire change and transformation throughout our communities.

Biography

Dr. Michael Ungar is the Canada Research Chair in Child, Family and Community Resilience at Dalhousie University, and among the best known writers and researchers on the topic of resilience in the world. His work has changed the way resilience is understood, shifting the focus from individual traits to the interactions between people and their families, schools, workplaces, and communities. As both a family therapist and professor of Social Work, he has helped to identify the most important factors that influence the resilience of children and adults during periods of transition and stress. He is the author of 14 books that have been translated into five languages, numerous manuals for parents, educators, and employers, as well as more than 135 scientific papers. His blog Nurturing Resilience appears on Psychology Today’s website.

Dr. Ungar is also the founder and Director of the Resilience Research Centre where he coordinates millions of dollars in research in more than a dozen countries. He is the former Chair of the Nova Scotia Mental Health and Addictions Strategy, executive board member of the American Family Therapy Academy, and a family therapist who works with mental health services for individuals and families at risk. In 2012 Dr. Ungar was the recipient of the Canadian Association of Social Workers National Distinguished Service Award for his outstanding contribution to clinical work with families and communities.


Speaker Biographies A - F

Audrey DeWit was the lead researcher and writer for Wisdom Gained, a report that captured the Town of Slave Lake’s early experiences as it recovered from the 2011 wildfires. Following this, Audrey became the Recovery Manager for the Town of Slave Lake to support long-term recovery. Wisdom Gained has been distributed to other communities to help in recovery from disasters.

Audrey DeWit Deinera Exner-Cortens Jerry Firth

Deinera Exner-Cortens is an Assistant Professor in the Faculty of Social Work, University of Calgary. Deinera’s research focuses on adolescent dating violence prevention and healthy relationships promotion.

Jerry Firth is the Neighbourhood Development Coordinator for the City of Lethbridge, working in Community and Social Development. In this role, he coordinates the Beyond Your Front Door neighbourhood initiative, encouraging citizen engagement toward the creation of welcoming and inclusive neighbour-hoods. In this capacity, Jerry sits on various committees and project groups, including the Coalition of Municipalities Against Racism and Discrimination (CMARD), Little Lethbridge Libraries, People Places Municipal Master Plan and the Neighbour Day planning committee. Jerry recently completed his Master’s degree in Social Work, specializing in Leadership in Human Services.

He is a proud husband and father of two young daughters, but worries about the teenage years- yikes. Jerry is also active in the community, attending many events and active on different boards and community groups, including his own neighbourhood’s association and as the vice President of the newly formed Rotary Club in Lethbridge Mosaic. Finally, Jerry likes short walks in the coulees, he is a Libra and can count to 10 with his toes.

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Courtney holds a Community Economic Development Certificate from Simon Fraser University, M.A. Education, University of Calgary , and a B.A.in Psychology and History from St. Thomas University. She has worked in Community Economic Development and sustainability for more than fifteen years. Courtney currently leads the Public Policy team at Momentum, a Calgary-based social enterprise, focusing on poverty reduction and economic inclusion. Her day-to-day work is in collaboratively designing social and economic policy with municipal and provincial government, most recently on the issues of payday lending, children’s education savings, and local investment funds. She is an active volunteer in her community, including co-founding two social enterprises: The Calgary Tool Library and the Bridgeland Farmers Market. She is passionate about sustainability and the interconnectedness of our environ-mental, social, and economic well-being.

Courtney Hare Anne Harvey Sue Heuman

Anne Harvey coordinates Abundant Community Edmonton, a grassroots neighbourhood engagement and organizing framework that encourages and enables neighbouliness and local connections. The City of Edmonton’s role in this citizen-initiated work is one of support and collaboration. Anne plays a variety of roles within her work with the City’s Citizen Services Department, including: facilitator, event coordinator, connector, resource developer, and innovator. She collaborates with neighbourhood groups to develop organic processes and comprehensive re-sources that further enable and enhance their community building efforts.

Sue Heuman is an accredited communications professional with 30 years’ experience in communications and marketing. She is a graduate of the Grant MacEwan University Advertising and Public Relations Program. She has held senior posts, including Vice President, and has been a member of the senior management teams at the organizations at which she worked between 1995 and 2001. Sue served two terms on the Board of Directors of the International Association of Business Communicators (IABC) Edmonton Chapter. She is a past member of the Grant MacEwan University Public Relations Program’s Advisory Council, and has taught the event management course previously at the University. She is past Director of IABC Accreditation Exams, and Past Chair of the University Of Alberta School Of Retailing ‘Women in Retail Network.’ Sue is currently the Chair of the Global Communication Certification Council and an instructor with the University of Alberta School of Business. Sue is the co-owner of Focus Communications.

www.fcssaa.org

Speaker Biographies H


Speaker Biographies K

Janice Kraemer has been involved in the field of education, early childhood, and community development for more than 20 years. She was a Community Coalition member and then CommunityDevelopment Zone Coordinator with the Early Child Development Mapping (ECMap) Team. She supported the work during the transition year as a Consultant with Early Childhood Development Support Services (ECDSS). Joining the FCSSAA Support Team in early 2016, she is a Community Liaison (South), who has the privilege of working provincially with the Early Childhood Coalitions Alberta (ECCA). As an Early Childhood Educator, mother of three, and community builder, she bridges people and ideas together to build a brighter future for Alberta’s children.

Janice Kraemer Kim Kueber Dr. Judith Kulig

Kim Kueber is an Outcome Measures Trainer based out of Calgary. She has been with the Outcome Measures Initiative since 2012 and has been assigned to support the South Region, Calgary-Bow Region, West Central Region and parts of the Yellowhead Region. Prior to becoming an Outcome Measures Trainer, Kim was working at Rocky View County as the Community Services Coordinator.

Judith Kulig is a Professor in the Faculty of Health Sciences at the University of Lethbridge. Judith has led a multi-disciplinary research and decision maker team that has focused on understanding community resiliency within rural communities that have experienced wildfires. The findings generated from these studies have been widely distributed in both scientific and user friendly formats

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Howard Lawrence is co-founder of the Asset-Based Neighbourhood Organizing Association with John McKnight. He consults on neighbour-hood health across North America and is currently supporting and developing Abundant Community Edmonton, with the City of Edmonton. Howard has a passion for grassroots neighbourhood engagement and continues to work collaboratively with Mr. McKnight, the City of Edmonton, and others, to find ways to enable people to build neighbourly relationships and increase their collective capacity within their neighbourhoods. He has been active in the life of his Highlands neighbourhood for 30 years.

Howard Lawrence Lianne Lee Joyce Mellott

Lianne Lee is the Director of the Alberta Healthy Youth Relationships Strategy with Shift: The Project to End Domestic Violence. Lianne’s research focuses on creating university-community partnerships that focus on reciprocity and social change.

Joyce Mellott is the Senior Manager of the Family and Community Support Services Program within the Family and Community Services Branch of Human Services. A native Albertan, her career with the Alberta Government has spanned a total of twenty-eight years and four ministries including Health and Wellness, Family and Social Services, Children‘s Services, and currently, Alberta Human Services. During that time, Joyce’s various roles and responsibilities have included Policy Analysis and Development, Special Project Consultant, Assistant to the Commissioner, Children’s Services, Manager of the Executive Correspondence Unit, and Executive Assistant to the Deputy Minister.

www.fcssaa.org

Speaker Biographies L - M


Speaker Biographies M - P

Beverly Milroy has a strong background in family support, facilitation and staff development. She is trained as a Home Visitor and believes in a strength based, client centered approach to working with families. Bev was a Program Coordina-tor / Manager for a Parent Link Centre for almost 10 years. In 2015, she was the Provincial Coordinator for the Alberta Network for Safe and Healthy Children. Currently, Bev is enjoying her role as Community Liaison (North) with ECCA.

Beverly Milroy Jason Openo Line-Marie Perron

Jason Openo is the Manager of Teacher and Learning at Medicine Hat College and has facilitated Appreciative Inquiry strategic planning sessions with Medicine Hat College, Medalta Historic Clay District, and the Medicine Hat Community Housing Society. He has lead Appreciative Inquiry training sessions and workshops at numerous organizations and conferences, including the Alberta Chambers of Commerce, the SE Alberta Board Leaders, and the City of Lethbridge’s Family and Community Support Services. He has two articles accepted for publication exploring the principles and practice of Appreciative Inquiry.

Line Perron is the founder and Director of Early Childhood Development Support Services, a not for profit capacity building agency dedicated to the professional development of individuals in relationship based practice with children and families. Perron received her degree in psychology and sociology and her master’s in Family Ecology and Practice from the University of Alberta, and then pursued an Indigenous Early Childhood Development Leadership Management certification from the University of Victoria. She is a certified Neuro-linguistic Practitioner and brings over 30 years of facilitation experience to the table. She recently completed her certification as a Community and Workplace Traumatologist.

Page 24

Laurie parlayed a background in design and illustration into the area of public relations at the City of Edmonton in the 80’s. During that time, her career path evolved from print production and media coordination to communications, where she provided communication support in every area of the corporation. Laurie bought media for all City departments, was editor of the City of Edmonton employee newsletter and provided general communication support to clients in Corporate Services, Parks and Recreation and Community Services. Just before her retirement from the City, Laurie was the communication advisor (strategic planning, media relations, advertising and production coordination) for the 2010 Edmonton Election. Since joining the Focus Communications team in 2011, she has managed special events, written marketing and communications plans, video scripts, website copy, newsletters and had the opportunity to contribute to a wide range of communication projects.

Laurie Pettigrew Jannette Riedel

Jannette Riedel is an Outcome Measures Trainer based out of Mannville. She has been with the Outcome Measures Initiative since 2010 and has been assigned to support the East Central Region, and parts of the Northeast and Edmonton Evergreen Regions.

Jannette has over 20 years’ experience as the FCSS Director at Mannville- Minburn- Innisfree.

www.fcssaa.org

Speaker Biographies P - S

Franco Savoia, Non-Governmental Co-Chair of the Alberta Inter Agency Council on Homelessness. He is the Ex-ecutive Director of Vibrant Communities Calgary.

Mr. Savoia was the president and CEO of the Edmonton YMCA from 2000 to 2012. He retired in December 2012 after a 43-year career in the YMCA that began in 1969 at the Greater Toronto YMCA, in various positions: community worker, centre manager, youth worker, operations manager and Vice President. In 1989, he became CEO at St. Catharines and Niagara Falls YMCA and over the next 11 years led a volunteer and staff team to build a brand new YMCA for that community that would serve nearly 12,000 members. Franco has a Bachelor of Arts from the University of Windsor and a Masters of Divinity from the University of Toronto. In 2002, he completed a Master of Management from McGill University in the McGill / McConnell Program for Voluntary Sector Leaders. He played a leadership in the development of the YMCA Welcome Village that opened in 2012 in Edmonton.

He has been a Rotarian for 22 years. He and Barbara have two grown children and two grand children. Committed to his own health, he begins each day with a workout..

Franco Savoia


Speaker Biographies S - Z

Dr. Nicole Sherren Deb Teed

Dr. Nicole Sherren is the Scientific Director of the Palix Foundation and a Program Officer with the Alberta Family Wellness Initiative. She has a PhD in Neuroscience from Carleton University and moved to Alberta in 2003 to hold an Alberta Heritage Foundation for Medical Research/Neuroscience Canada research fellowship at the University of Lethbridge. Her research focus includes experience-based brain development, neurodevelopmental disorders, and brain plasticity. Nicole joined the Palix Foundation in 2007 to focus on mobilizing scientific knowledge about the brain into public policy and clinical practice. In this role, she helps professionals from the health, education, human services, and justice sectors understand and apply the principles of experience-based brain development through educational events, professional development opportunities, and applied research projects. She lends her expertise to a number of working committees and community projects across Alberta and also serves as the Board Chair for Calgary Alpha House Society.

Deb Teed is the Executive Director of the Family and Community Support Services Association of Alberta. Deb has worked in human services in two countries for over twenty-two years, and has spent her career working with various groups of people with complex needs. Deb is excited to be in the role as Executive Director for FCSSAA and is looking forward to learning together.

Page 26

Lana Wells is Associate Professor and the Brenda Strafford Chair in the Prevention of Domestic Violence at the Faculty of Social Work, University of Calgary where she is leading Shift: The Project to End Domestic Violence. Lana has been an FCSS Director and has worked with many FCSS programs in the past two decades.

Lana Wells

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