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Metrics that Matter - Des Martin @ Digital Summit 2014

Date post: 27-Jan-2015
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Des Martins slides from the #DigitalSummit2014. Presentation on the Digital Marketing funnel and how it provides a framework for Metrics that Matter. To try a demo of 3funnel: http://3funnel.com/demo.html
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THE DIGITAL MARKETING FUNNEL & METRICS THAT MATTER DES MARTIN @dessie_martin
Transcript
Page 1: Metrics that Matter - Des Martin @ Digital Summit 2014

THE DIGITAL MARKETING FUNNEL amp METRICS THAT

MATTERDES MARTIN

dessie_martin

METRICS THAT MATTER

EVERY WEBSITE CAN

BE VIEWED AS A FUNNEL

TRAFFIC SOURCES

TRAFFIC SOURCES

TRAFFIC SOURCES

UN-BRANDED BRANDED SEARCH

DISCOVERY amp CONSIDERATION

bull POOR DESIGN amp USER EXPERIENCEbull TRUST SIGNALSbull POOR CONTENTbull PRICE AVAILABILITY CONSIDERATION

REPEAT VISITORS TENDTO BUY MORE

CONVERSION

SETTING UP FUNNELS IN GOOGLE ANALYTICS

RELATIONSHIP amp RETENTION

EXIT SURVEYS

3 metrics that matter

METRICS

TOP FUNNELMIDDLE FUNNEL

BOTTOM FUNNEL

Adwords

Analytics

WebmasterTools

Sales amp Leads

Reports

DecisionMaking

to trial 3funnel software click here

BECAUSE GOOGLE ANALYTICS WILLNOT GET YOU A PROMOTION

Connectdessie_martin

3funnelielinkedincomindesmartin

Page 2: Metrics that Matter - Des Martin @ Digital Summit 2014

METRICS THAT MATTER

EVERY WEBSITE CAN

BE VIEWED AS A FUNNEL

TRAFFIC SOURCES

TRAFFIC SOURCES

TRAFFIC SOURCES

UN-BRANDED BRANDED SEARCH

DISCOVERY amp CONSIDERATION

bull POOR DESIGN amp USER EXPERIENCEbull TRUST SIGNALSbull POOR CONTENTbull PRICE AVAILABILITY CONSIDERATION

REPEAT VISITORS TENDTO BUY MORE

CONVERSION

SETTING UP FUNNELS IN GOOGLE ANALYTICS

RELATIONSHIP amp RETENTION

EXIT SURVEYS

3 metrics that matter

METRICS

TOP FUNNELMIDDLE FUNNEL

BOTTOM FUNNEL

Adwords

Analytics

WebmasterTools

Sales amp Leads

Reports

DecisionMaking

to trial 3funnel software click here

BECAUSE GOOGLE ANALYTICS WILLNOT GET YOU A PROMOTION

Connectdessie_martin

3funnelielinkedincomindesmartin

Page 3: Metrics that Matter - Des Martin @ Digital Summit 2014

EVERY WEBSITE CAN

BE VIEWED AS A FUNNEL

TRAFFIC SOURCES

TRAFFIC SOURCES

TRAFFIC SOURCES

UN-BRANDED BRANDED SEARCH

DISCOVERY amp CONSIDERATION

bull POOR DESIGN amp USER EXPERIENCEbull TRUST SIGNALSbull POOR CONTENTbull PRICE AVAILABILITY CONSIDERATION

REPEAT VISITORS TENDTO BUY MORE

CONVERSION

SETTING UP FUNNELS IN GOOGLE ANALYTICS

RELATIONSHIP amp RETENTION

EXIT SURVEYS

3 metrics that matter

METRICS

TOP FUNNELMIDDLE FUNNEL

BOTTOM FUNNEL

Adwords

Analytics

WebmasterTools

Sales amp Leads

Reports

DecisionMaking

to trial 3funnel software click here

BECAUSE GOOGLE ANALYTICS WILLNOT GET YOU A PROMOTION

Connectdessie_martin

3funnelielinkedincomindesmartin

Page 4: Metrics that Matter - Des Martin @ Digital Summit 2014

TRAFFIC SOURCES

TRAFFIC SOURCES

TRAFFIC SOURCES

UN-BRANDED BRANDED SEARCH

DISCOVERY amp CONSIDERATION

bull POOR DESIGN amp USER EXPERIENCEbull TRUST SIGNALSbull POOR CONTENTbull PRICE AVAILABILITY CONSIDERATION

REPEAT VISITORS TENDTO BUY MORE

CONVERSION

SETTING UP FUNNELS IN GOOGLE ANALYTICS

RELATIONSHIP amp RETENTION

EXIT SURVEYS

3 metrics that matter

METRICS

TOP FUNNELMIDDLE FUNNEL

BOTTOM FUNNEL

Adwords

Analytics

WebmasterTools

Sales amp Leads

Reports

DecisionMaking

to trial 3funnel software click here

BECAUSE GOOGLE ANALYTICS WILLNOT GET YOU A PROMOTION

Connectdessie_martin

3funnelielinkedincomindesmartin

Page 5: Metrics that Matter - Des Martin @ Digital Summit 2014

TRAFFIC SOURCES

TRAFFIC SOURCES

UN-BRANDED BRANDED SEARCH

DISCOVERY amp CONSIDERATION

bull POOR DESIGN amp USER EXPERIENCEbull TRUST SIGNALSbull POOR CONTENTbull PRICE AVAILABILITY CONSIDERATION

REPEAT VISITORS TENDTO BUY MORE

CONVERSION

SETTING UP FUNNELS IN GOOGLE ANALYTICS

RELATIONSHIP amp RETENTION

EXIT SURVEYS

3 metrics that matter

METRICS

TOP FUNNELMIDDLE FUNNEL

BOTTOM FUNNEL

Adwords

Analytics

WebmasterTools

Sales amp Leads

Reports

DecisionMaking

to trial 3funnel software click here

BECAUSE GOOGLE ANALYTICS WILLNOT GET YOU A PROMOTION

Connectdessie_martin

3funnelielinkedincomindesmartin

Page 6: Metrics that Matter - Des Martin @ Digital Summit 2014

TRAFFIC SOURCES

UN-BRANDED BRANDED SEARCH

DISCOVERY amp CONSIDERATION

bull POOR DESIGN amp USER EXPERIENCEbull TRUST SIGNALSbull POOR CONTENTbull PRICE AVAILABILITY CONSIDERATION

REPEAT VISITORS TENDTO BUY MORE

CONVERSION

SETTING UP FUNNELS IN GOOGLE ANALYTICS

RELATIONSHIP amp RETENTION

EXIT SURVEYS

3 metrics that matter

METRICS

TOP FUNNELMIDDLE FUNNEL

BOTTOM FUNNEL

Adwords

Analytics

WebmasterTools

Sales amp Leads

Reports

DecisionMaking

to trial 3funnel software click here

BECAUSE GOOGLE ANALYTICS WILLNOT GET YOU A PROMOTION

Connectdessie_martin

3funnelielinkedincomindesmartin

Page 7: Metrics that Matter - Des Martin @ Digital Summit 2014

UN-BRANDED BRANDED SEARCH

DISCOVERY amp CONSIDERATION

bull POOR DESIGN amp USER EXPERIENCEbull TRUST SIGNALSbull POOR CONTENTbull PRICE AVAILABILITY CONSIDERATION

REPEAT VISITORS TENDTO BUY MORE

CONVERSION

SETTING UP FUNNELS IN GOOGLE ANALYTICS

RELATIONSHIP amp RETENTION

EXIT SURVEYS

3 metrics that matter

METRICS

TOP FUNNELMIDDLE FUNNEL

BOTTOM FUNNEL

Adwords

Analytics

WebmasterTools

Sales amp Leads

Reports

DecisionMaking

to trial 3funnel software click here

BECAUSE GOOGLE ANALYTICS WILLNOT GET YOU A PROMOTION

Connectdessie_martin

3funnelielinkedincomindesmartin

Page 8: Metrics that Matter - Des Martin @ Digital Summit 2014

DISCOVERY amp CONSIDERATION

bull POOR DESIGN amp USER EXPERIENCEbull TRUST SIGNALSbull POOR CONTENTbull PRICE AVAILABILITY CONSIDERATION

REPEAT VISITORS TENDTO BUY MORE

CONVERSION

SETTING UP FUNNELS IN GOOGLE ANALYTICS

RELATIONSHIP amp RETENTION

EXIT SURVEYS

3 metrics that matter

METRICS

TOP FUNNELMIDDLE FUNNEL

BOTTOM FUNNEL

Adwords

Analytics

WebmasterTools

Sales amp Leads

Reports

DecisionMaking

to trial 3funnel software click here

BECAUSE GOOGLE ANALYTICS WILLNOT GET YOU A PROMOTION

Connectdessie_martin

3funnelielinkedincomindesmartin

Page 9: Metrics that Matter - Des Martin @ Digital Summit 2014

REPEAT VISITORS TENDTO BUY MORE

CONVERSION

SETTING UP FUNNELS IN GOOGLE ANALYTICS

RELATIONSHIP amp RETENTION

EXIT SURVEYS

3 metrics that matter

METRICS

TOP FUNNELMIDDLE FUNNEL

BOTTOM FUNNEL

Adwords

Analytics

WebmasterTools

Sales amp Leads

Reports

DecisionMaking

to trial 3funnel software click here

BECAUSE GOOGLE ANALYTICS WILLNOT GET YOU A PROMOTION

Connectdessie_martin

3funnelielinkedincomindesmartin

Page 10: Metrics that Matter - Des Martin @ Digital Summit 2014

CONVERSION

SETTING UP FUNNELS IN GOOGLE ANALYTICS

RELATIONSHIP amp RETENTION

EXIT SURVEYS

3 metrics that matter

METRICS

TOP FUNNELMIDDLE FUNNEL

BOTTOM FUNNEL

Adwords

Analytics

WebmasterTools

Sales amp Leads

Reports

DecisionMaking

to trial 3funnel software click here

BECAUSE GOOGLE ANALYTICS WILLNOT GET YOU A PROMOTION

Connectdessie_martin

3funnelielinkedincomindesmartin

Page 11: Metrics that Matter - Des Martin @ Digital Summit 2014

SETTING UP FUNNELS IN GOOGLE ANALYTICS

RELATIONSHIP amp RETENTION

EXIT SURVEYS

3 metrics that matter

METRICS

TOP FUNNELMIDDLE FUNNEL

BOTTOM FUNNEL

Adwords

Analytics

WebmasterTools

Sales amp Leads

Reports

DecisionMaking

to trial 3funnel software click here

BECAUSE GOOGLE ANALYTICS WILLNOT GET YOU A PROMOTION

Connectdessie_martin

3funnelielinkedincomindesmartin

Page 12: Metrics that Matter - Des Martin @ Digital Summit 2014

RELATIONSHIP amp RETENTION

EXIT SURVEYS

3 metrics that matter

METRICS

TOP FUNNELMIDDLE FUNNEL

BOTTOM FUNNEL

Adwords

Analytics

WebmasterTools

Sales amp Leads

Reports

DecisionMaking

to trial 3funnel software click here

BECAUSE GOOGLE ANALYTICS WILLNOT GET YOU A PROMOTION

Connectdessie_martin

3funnelielinkedincomindesmartin

Page 13: Metrics that Matter - Des Martin @ Digital Summit 2014

3 metrics that matter

METRICS

TOP FUNNELMIDDLE FUNNEL

BOTTOM FUNNEL

Adwords

Analytics

WebmasterTools

Sales amp Leads

Reports

DecisionMaking

to trial 3funnel software click here

BECAUSE GOOGLE ANALYTICS WILLNOT GET YOU A PROMOTION

Connectdessie_martin

3funnelielinkedincomindesmartin

Page 14: Metrics that Matter - Des Martin @ Digital Summit 2014

METRICS

TOP FUNNELMIDDLE FUNNEL

BOTTOM FUNNEL

Adwords

Analytics

WebmasterTools

Sales amp Leads

Reports

DecisionMaking

to trial 3funnel software click here

BECAUSE GOOGLE ANALYTICS WILLNOT GET YOU A PROMOTION

Connectdessie_martin

3funnelielinkedincomindesmartin

Page 15: Metrics that Matter - Des Martin @ Digital Summit 2014

Adwords

Analytics

WebmasterTools

Sales amp Leads

Reports

DecisionMaking

to trial 3funnel software click here

BECAUSE GOOGLE ANALYTICS WILLNOT GET YOU A PROMOTION

Connectdessie_martin

3funnelielinkedincomindesmartin

Page 16: Metrics that Matter - Des Martin @ Digital Summit 2014

to trial 3funnel software click here

BECAUSE GOOGLE ANALYTICS WILLNOT GET YOU A PROMOTION

Connectdessie_martin

3funnelielinkedincomindesmartin

Page 17: Metrics that Matter - Des Martin @ Digital Summit 2014

BECAUSE GOOGLE ANALYTICS WILLNOT GET YOU A PROMOTION

Connectdessie_martin

3funnelielinkedincomindesmartin


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