# 04 – June 2013 – Trescal Group Newsletter
Dear colleagues,
Each new issue of Metrics shows you how much Trescal is growing and improving.
In 2013 and 2014, we will continue to build a more resilient Trescal that is more oriented toward new geographic areas. We want to strengthen our presence in the Americas, notably by establishing a foothold in Latin America, and expand in Asia by leveraging our outsourcing business.
This common effort is made possible by our know-how and our stability. This is best illustrated in this latest issue by the article on pressure and the supplement devoted to our services for the pharmaceutical sector.
Happy reading!
EditorialGuillaume CaroitGEnErAL SEcrETAry
> expertise
Pressure
> new laboratory
Copenhagen> trescal brand
A new signature> meeting with
Sarah Legay
In this issue
PRESSuREno Half-mEaSuRE
Pressure is one of the most measured parameters. This field accounts for approximately 8% of Trescal’s calibration activities, or the equivalent of 70 engineers and technicians.There are several types and different levels of pressure measurement. Pressure can be catego-rised according to the reference against which it is measured: there is relative pressure (measurement referenced against atmospheric pressure), absolute pressure (referenced against a perfect vacuum), differential pressure (relative to line pressure) and dynamic pressure (measurement of electric charge corresponding to a mechanical constraint). Pressure can be divided into four levels: vacuum (1.10-5 Pa), low relative pressure (a few Pa), medium pressure (-0.95 to 1,000 bar) and finally high pressure (greater than 1,000 bar). There are three large families of measurement instruments used by customers: digital or analogue pressure gauges, sensors and transmitters.
Metrics
… continued on page 3calibration solutionsto improve your performance
What is the role of Corporate Communications?
I am responsible for producing exter-nal and internal communication tools that establish and develop the Group’s image on its markets and for its person-nel. These tools range from commercial brochures, customer events and media action to the web site. In partnership with the cEO and the Trescal Group Vice-President Sales & Marketing, I implement the communication strategy and help the subsidiaries to exercise their commu-nication actions.
2012 saw the start of various initiatives...
To accompany Trescal’s dynamic, the department wanted to communicate better with our customers and collea-
gues about what makes us special. It is with this in mind that new communica-tion tools have been launched. The most emblematic of these is undoubtedly the one you are holding in your hands. For a year now, thanks to Metrics, you have been able to discover the diversity of the group’s people, laboratories and exper-tise. I’d like to take this opportunity to thank the people in each country who we regularly ask to help us out.
And what about external communications?
The next step involves adjusting the image that Trescal conveys to its cus-tomers. As with Metrics, we wanted to anchor our communication to our iden-tity. In conjunction with the various subsidiaries, we undertook discussions
to get back to the basics of what Trescal represents and what it brings to the cus-tomers who place their trust in us. The Group’s mission statement therefore reads: “Trescal develops tailored metro-logy solutions to optimise the industrial performance of its customers.” These discussions resulted in the introduction of a new brand signature to accompany the Trescal logo on all communication documents.
So 2013 is going to be a year of change for the Trescal brand?
We will not be doing anything to our logo, but the Trescal graphic universe will be modernised with little touches moving forward. On the other hand, by the end of the year, Trescal will be get-ting a new website in every country!
> group communications
2 – METRICS – # 04 – June 2013
“accomPany tHE dynamic”
as trescal grows, so does its communication. catherine bourdoncle, corporate communications manager, introduces us to the new trescal signature.
> copenhagen
This project was undertaken two years ago when the original Singaporean company began thinking about outsourcing the provisioning of its metrology services in Denmark. Thanks to its exper-tise and experience serving companies in the aero-nautics sector in Europe, Trescal now manages the metrology and maintenance operations for all the equipment of ST Aerospace in copenhagen, Stock-holm and Oslo.
The new copenhagen laboratory has accredita-tions for pressure, temperature, scale, torque and force standards, as well as in electrical and dimen-sional disciplines. The laboratory is specialised in aeronautics equipment, which is logical in light of its background in avionics. As part of its outsour-cing approach, Trescal also took over the calibration
contract for third-party ST Aerospace customers such as SAS and Iceland Air. Trescal has for several years maintained calibration of the avionics equipment of the Danish Air force, this equipment will now be cali-brated in the new laboratory in copenhagen.
Thus Trescal Denmark manages an additional team of eight technicians in copenhagen, whose task is to carry out metrology services in-house and at customer sites. “The opening of this new labo-ratory will allow us to be increasingly close to our customers”, explains Jan Wrang, Trescal Managing Director in Silkeborg, the principal Trescal branch in Denmark, which is a three-hour drive from the Danish capital city. This new lab also has the advan-tage of being close to the Swedish border, which is a hotbed of potential customers to work with.
Jan wrang, director of trescal denmark
calibration solutionsto improve your performance
trescal denmark acquired a new laboratory in copenhagen that belonged to st aerospace, a worldwide leader in aeronautics maintenance and repair.
copenhagen
tREScal ExPandS in
dEnmaRk Silkeborg
PRESSuRE> expertise
June 2013 – # 04 – METRICS – 3
Various industrial applicationsPressure measurements are neces-
sary in all the industries and services that employ fluids (gas, steam, liquid, etc.). They come into play in different manu-facturing processes and activities (pro-duction, control, distribution, analyses, etc.) in various fields such as energy, automotive, aeronautics, pharmaceuti-cals, agri-food, mechanical and hydrau-lic engineering, etc. The pharmaceutical sector, for example, uses differential pres-sure sensors to check and regulate its “white rooms”; in the aeronautics sector, pressure measurements are essential for adjusting altimeter calibrators. The extre-mely stringent nuclear industry has espe-cially significant high pressure needs.
trescal’s accreditations Trescal mainly carries out standard
or ISO/IEc 17025-certified calibration and verification services, either in its laboratories or at its customers’ sites. Four Trescal laboratories are especially renowned in this field: Grenoble (France) for vacuum, yateley (United Kingdom) for low pressure, Travagliato (Italy) for pressure up to 5,000 bars and Great yarmouth (United Kingdom), which is outstanding in all areas. Moreover, this laboratory constantly strives to expand its reach and can now offer UKAS-accre-dited calibration services for 3x10-4 Pa (vacuum) to 5x108 Pa (5,000 bar). It also offers a calibrator and pressure tool hiring service.
This constant quest for improvement is shared by the other laboratories, as evi-denced by Denmark, where Holger Helle-gaard, Manager of the nordborg site, anticipates the demands of his primary customer. That site uses a piston gauge to reduce its calibration uncertainty to a range of 0 to 70 MPa (700 bar): “Thus we could reduce uncertainty by 90%”, he explains. The laboratory in Anvers,
Belgium, has also invested in very effec-tive instruments, including one of the best piston gauges (DHI PG7000). Finally, there is a clear movement to boost on-site services. In Belgium, “most pressure calibration work is still done in the labo-ratory”, observes Luc Van Pelt, technical manager for Benelux, “but there is a trend to develop on-site services”. This trend is well underway in the United States, where big investments have been made to this end: “In Detroit we are going to be able to perform all our accredited services up to 3,000 psi (207 bar) on site, without having to remove the reference standards from the labo-ratory”, adds Bryan Wilkerson, Technical Manager of Trescal US.
In France, this improvement policy has also led to significant investments. Its laboratory of reference in Metz just invested in a hydraulic generator com-bined with a measuring chain for high pressure applications (5,000 bar), a field experiencing sustained growth and for which the English lab at Great yarmouth is UKAS accredited.
the challenge of automationThe challenge to improve produc-
tivity and measurement quality has led to the quest for increasingly effective automated solutions. Trescal is proac-tive in this area, as illustrated by the many actions carried out by its labora-tories. “In France, Trescal runs Trescal Lab Manager in conjunction with the Labview software package (national Ins-truments) to calibrate its digital pressure gauges and calibrators via rS-232 or IEEE connection”, explains Pierre Hirtzmann, the French expert on this topic and Manager of the Metz laboratory.
In the United Kingdom, according to Dave Highton, Great yarmouth labo-ratory manager: “We are investing a lot
in automating the data acquisition appli-cation, for which we notably rely on the interfaces and programs available in the Labview software suite.” This is also the case in the United States, where Bryan Wilkerson estimates that the resultin productivity gains are significant: “We lowered our average time for calibra-ting pressure transmitters from 45 to 20 minutes.”
Lastly, there have been innovations in this discipline in Belgium, especially for low pressure levels which require long stabilisation periods. As Tony Van Mirlo, manager of the Antwerp labora-tory, explains, “These solutions make it possible to manage both the standard and the material being tested with auto-matic acquisition of reference values.”
Pressure is a relatively stable dis-cipline with regard to the ranges and uncertainties of measurement because it is tied to established base values (kg and length) and to industrial needs that are already relatively well cove-red. nevertheless, it is undergoing big changes in technological terms with the miniaturisation of components and the spread of increasingly successful software solutions. This context has prompted Trescal to develop closer rela-tionships with manufacturers like Druck (GE Sensing) to stay in touch and master these important developments.
… continued from page 1
tHE invEStmEntS of tREScal
acknowledgements from left to right : pierre hirtzmann (fr), tony Van mirlo (be), daVe highton (uk), luc Van pelt (be), holger hellegaard (dk) and bryan wilkerson (usa)
WOrLD
trescal.com4 – METRICS – # 04 – June 2013
Welcome to…
in october 2012, Johnson controls automotive electronics called on trescal to cover its calibration needs in sofia, bulgaria. in a true test of its responsiveness and quality of service, trescal romania persuaded the client that it was the solid, reliable partner that it was seeking for its metrology services in the region. on the strength of this success, Johnson controls automotive electronics and trescal romania are going to extend their partnership to slovakia and macedonia.
CzeCh RePubLiC New LAboRAtoRy
in november 2012, trescal opened a new laboratory in the czech republic in dolní poustevna. specialising in dimen-sional metrology, this laboratory employs three technicians and lends its support to trescal’s german laboratories, which it is linked to via a shuttle system. its next objective it to earn czech certifications that allow it to meet the demands of automotive sector customers subject to the iso/ts 16949 standard.
buLGARiASuCCeSSfuL teSt Mehrad Alimohammed
teChNiCiANthe netherlands – zoetermeer
Dave AllendRiveRunited kingdom – yateley
Victoria AtherfoldCuStomeR ReLAtioNS mANAGeRunited kingdom – yateley
Jeroen BakkerteChNiCiANthe netherlands – hengelo
Jack BarberteChNiCiANusa – hartland
Thomas BatesAPPReNtiCe teChNiCiANunited kingdom – nottingham
Rémi BergesPRojeCt mANAGeRfrance – toulouse
Caroline BigouCuStomeR ReLAtioNS mANAGeRfrance – toulouse
Jacques BourquinSoftwARe deveLoPeRusa – hartland
Khalil BouzididimeNSioNAL metRoLoGiSttunisia – tunis
Hervé BoyerLAboRAtoRy mANAGeRfrance – Vendôme
Désiré BrosteChNiCiANfrance – toulouse
Faisal BugriCASe mANAGeRbelgium – anVers
Gary BussinkteChNiCiANunited kingdom – great yarmouth
Greg CahillteChNiCiANusa – dallas
Tashana CookeCuStomeR mANAGeR united kingdom – nottingham
Richard CorcoranteChNiCiANusa – cleVeland
Mark CurtisStoRemANunited kingdom – hitchin
Kevin DowneyLAboRAtoRy mANAGeRunited kingdom – kettering
Damien FarouLoGiStiCS AGeNtfrance – toulouse
Sanja FeijenmANAGemeNt ACCouNtANtthe netherlands – zoetermeer
Julie FicklingCRedit CoNtRoLLeRunited kingdom – yateley
Gerrit-Jan GeertsteChNiCiANthe netherlands – hengelo
Matthew GriffithseNGiNeeRunited kingdom – huyton
Jonathan HarrimaneNGiNeeRunited kingdom – antsy
Simon HemsdRiveRunited kingdom – yateley
Christine HightonCuStomeR ReLAtioNS mANAGeRunited kingdom – great yarmouth
James HorganteChNiCiANusa – dallas
Siobhan HoulihanCuStomeR ReLAtioNS mANAGeRunited kingdom – yateley
Thomas HowieStoRemANunited kingdom – glenrothes
Malcolm HugueseNGiNeeRunited kingdom – huyton
Matthias IturrospeteChNiCiANbelgium – anVers
Ben JaskiAPPReNtiCe teChNiCiANunited kingdom – yateley
Zbigniew JaworekteChNiCiANgermany – esslingen
Katja KrötzschCuStomeR ReLAtioNS mANAGeRgermany – neustadt
Grégory LaheurteteChNiCiANfrance – metz
Brent LeichtyteChNiCiANusa – hartland
Elliot LinesAPPReNtiCe teChNiCiANunited kingdom – yateley
Veronica LopezASSet mANAGemeNt CooRdiNAtoRusa – dallas
Daniel MacnamaraeNGiNeeRunited kingdom – derby
Alexandre MartinbuyeRfrance – paris sud
Jason MclauchlaneNGiNeeRunited kingdom – kettering
Dana MensteChNiCiANbelgium – anVers
Fabrice MorettoteChNiCiANfrance – toulouse
Julie MorrisAdmiNiStRAtoRunited kingdom – bredbury
Miroslaw PaluckieNGiNeeRunited kingdom – derby
Sandra PatoniteChNiCiANusa – dallas
Jérémy PecoulteChNiCiANfrance – toulouse
Carmen RallCuStomeR ReLAtioNS mANAGeRgermany – esslingen
Christiane RichterteChNiCiANgermany – neustadt
Jacob RuppertteChNiCiANusa – hartland
Nicolas SalaniteChNiCiANfrance – metz
Leonel SalazarteChNiCiANusa – selma
Dilley SamuelAPPReNtiCe teChNiCiANunited kingdom – great yarmouth
Jason SchellenbergteChNiCiANusa – milford
Ken SchramteChNiCiANusa – warren
Dominique SenecalteChNiCiANfrance – le haVre
Laurence SmithAPPReNtiCe teChNiCiANunited kingdom – yateley
Freek SpaninksteChNiCiANthe netherlands – zoetermeer
Doug ThomasteChNiCiANusa – hartland
Fred TruittteChNiCiANusa – houston
Bart Van Der WeerdenteChNiCiANbelgium – anVers
David VerroustteChNiCiANfrance – le haVre
Kurtis WhiteeNGiNeeRunited kingdom – derby
Donna WilliamsCuStomeR SeRviCe RePReSeNtAtiveusa – dallas
After earning a vocational bacca-laureate in electronics, Sarah Legay tur-ned ESIGELEc, an advanced electrical engineering school in rouen, France. As part of her training, Sarah wanted to complete an engineering internship in a foreign country.
In 2011, she attended the Le Bour-get Paris Air Show as part of her search for French companies with subsidiaries overseas; this is how she discovered Tres-cal and its business.
After various interviews, in 2012
Sarah was sent to the United States to be an intern at Trescal DTI. As part of the Ins-trument Knowledge center, she worked at the General Motors Milford site near Detroit, Michigan. It was on GM’s behalf that she produced function catalogues in the LabView program of national Ins-truments (specialised software used in instrumentation and measuring appli-cations) and updated the virtual instru-
ment standards. During her internship, Sarah developed many skills; while beco-ming familiar with the world of instru-ment calibration and metrology, she did computer programming. “Everyone is willing to help each other and to praise people when they have good ideas”, she says, describing the excellent work-place ambiance at Trescal DTI. Sarah helped her American colleagues develop programs like Etas400 and wrote user manuals for Signal Hill.
This three-month internship was also an intense human experience because Sarah stayed with the family of a fellow Trescal DTI employee. Her hosts helped her improve her English and were eager to introduce her to baseball and rodeos. now in training at Snecma, Sarah is put-ting her American experience to good use working on a test bench pressure regulation project. She hopes to be able to return to the United States after obtai-ning her diploma.
> meeting with
SaRaH lEgay
alexander rempel, a technician based in darmstadt since 2001, became an engineer after studying at university. he earned this diploma after four years of night school, or eight full semesters that were paid by trescal gmbh. this success came through strong motivation and personalised support from the group. hearty congratulations to him!
GeRmANyoNGoiNG tRAiNiNG
engineering student
Henri BigoudiReCtoR iN ChARGe of oPeRAtioNS fRANCe, tuNiSiA ANd SwitzeRLANdfrance – toulouse
Damien Chauveinc Chief oPeRAtioN offiCeR & ReGioNAL diReCtoR uK
Catherine ChristmasteAm mANAGeR, CuStomeR ReLAtioNSunited kingdom – yateley
Wayne CoxPRojeCt & CALibRAtioN eNGiNeeRunited kingdom – hitchin
Jean-Marc ImbertmANAGeR, CuStomeR ReLAtioNS dePARtmeNtfrance – rungis
Federico LevensonACquiSitioNS mANAGeRfrance – rungis Tijmen MateboerSeNioR CoNSuLtANtthe netherlands – zoetermeer
François ProspertmANAGiNG diReCtoR, fRANCe, tuNiSiA ANd SwitzeRLANdfrance – rungis
Pepijn ReininkCooRdiNAtoR, oN-Site teChNiCiANSthe netherlands – hengelo
Andy RogersteAm mANAGeRunited kingdom – yateley
Frank WittigheAd of quALity CoNtRoLgermany – neustadt
Appointments
METRICS Trescal Group In-house newsletter
director of publication: olivier delrieu managing editor: catherine bourdoncle editorial committee: françois prospert & francis richard design and production: agence 9
photo credits: trescalacknowledgements: guillaume caroit, timo grünewälder, holger hellegaard, dave highton, pierre hirtzmann, sarah legay, tony Van mirlo, luc Van pelt, mihnea Vuica, bryan wilkerson and Jan wrang
detroit
Rouen