International Conference
Feeding the memory to feed the generations: Active elderly and well-being
Metropolitan City and older adults: Projects and experiences of active citizenship
Luigi Ferlin and Emilia Borghi
AUSER, Association
was established in 1989 by
the CGIL (Trade Union Organization) and SPI (Italian Pensioners' Union)
is committed to promoting active aging of the elderly and the
growth of their role in society
It is a voluntary association of social promotion, active in Italy with
304,899 members and 1,500 branches
In Lombardia, AUSER: 79.310 members e 459 branches
In Milano, AUSER:
12.595 members and 55 branches
The values of AUSER
- to fight against social exclusion of all kinds,
- to improve the quality of life;
- to spread the culture and practice of solidarity and
participation;
- to enhance the experience, skills, creativity and ideas of the older people;
- to build relationships of solidarity and sharing with the
younger generations
The population aged 65+ of the Metropolitan City has:
709.292 (Women: 411.645; Men: 297.647)
out of a total of 3.176.180 inhabitants (22.33%)
In Milan, the population aged 65+ accounts for:
326.458 (Women: 194.648; Men: 131.810)
out of a total of 1.324.169 inhabitants (24.65%)
The seniors of the Metropolitan City in 2014
AUSER’S ACTIONS AND PROJECTS BY TWO KEYWORDS:
SOLIDARITY
SOCIAL ISOLATION
PARTICIPATION
to fight
THE EXPERIENCE OF ACTIVE CITIZENSHIP OF
AUSER MILANO The inspiring principle is that it is necessary to develop opportunities for
different communities of citizens in order to:
projects and
activities
so that seniors can be
protagonists and involved in
social actions
Auser Milano’s main areas of intervention are: support in case of social vulnerability and promotion of social cohesion in the local communities The projects are promoted and implemented at the regional, district (metropolitan city) and local level.
promote
support
trigger
SUPPORT FOR SOCIAL VULNERABILITY
FILO D’ARGENTO – TOLL FREE: 800995988 It’s a national helpline. In Lombardia it was established by the General Direction Solidarity and Family of the Region. At the Auser Milano office and in many other offices in Lombardia there are “counselling” centres. To promote solidarity among the elders: - Assistance/support through the phone; - Home visits; - Accompaniments (medical visits / therapy, shopping, various document procedures, etc...);
- Home delivery service for medicines; - Chore service; In the Lombardia’s project there are additionally: - Orientation to fight gambling and scams; - Support and guidance in case of elder mistreatment, with particular attention to violence against women.
Auser helpline is a process
THE VALUE OF THE HELPLINE
Training project in support of Auser helpline
to increase the skills of the volunteers
to support the quality of interventions
to provide the districts with integrated proposals
In 2013 in Lombardia 9.369 volunteers were engaged and did 1.862.502 hours of voluntary work
In 2014 Auser trained its volunters on a new project
28-hour training, 7 group meetings, 4 hours each meeting
dedicated to the preparation of the volunteers who are involved
and interested in the activities of the Filo d’Argento in the territory,
with a particular attention to the issues of preventing gambling,
contrast violence to older women, as per agreement with
Lombardia Region and the local ASL (health care services)
AUSER volunteers are valuable human and social capital
to respect, enhance and sustain in their capability to listening and
communicating, passing useful information
and skills to meet different needs and face new challenges
emerging with the aging of society
SUPPORT IN CASE OF SOCIAL VULNERABILITY
CON TE - WITH YOU project co-financed with the grant Bando del Volontariato 2014 in
partnership with the association Oltre noi la Vita
The project has enabled an
HELP DESK run by volunteers, lawyers and
notaries to guide people aged 65+ and their relatives to the legal
institute of AMMINISTRATORE DI SUPPORTO
Help desk opening hours: Tuesday and Friday from 15 to 17 in viale Monza 27 Tel.344 2110256
E-mail: [email protected]
MEAL DELIVERY
This service facilitates the monitoring and reporting of situations of serious hardship. It is carried out in agreement with the Municipality of Milan, by Auser volunteers in the area 8 and 9 of Milan. In 2014 AUSER delivered 43.470 meals with the daily work of 15 volunteers.
SHOPPING DELIVERY SERVICE – PROGETTO SPESA AMICA This service, carried out in agreement with Coop Lombardia, is implemented in the areas 2 and 7 of Milan and in the Municipalities of Opera, Corsico, Sesto S. Giovanni, Cinisello Balsamo by 40 Auser volunteers. Average shopping home delivery: 200 per month.
SUPPORT IN CASE OF SOCIAL VULNERABILITY
WOMEN’S GROUP The women's group, together with
organizations and associations dealing
with gender policies, has produced the
“handbook against violence and abuse to
older women”. The group participates
periodically to the sessions of the “Tavolo
contro la violenza alle donne” of the
Municipality of Milano and takes part in
various activities organized by the Casa
dei Diritti of the Municipality of Milan.
Along with the Auser Milan Academy of
Creativity and Solidarity, it organizes
exhibitions and events to raise
awareness and enhance the role of
women.
SUPPORT IN CASE OF SOCIAL VULNERABILITY
PROJECT: GROWING AS OLDER ADULTS Auser Milano has signed an agreement with the Catholic University of Milano for the realization of the project "Tools for cognitive enhancement and neuropsychology of active aging”. Some members of Auser Milano joined in by participating to the research and sharing with the operators the results of their experience. The initial number of AUSER members was 63, which dropped to 25 at the end of the research. This action represents a precious contribution to some of the mechanisms which regulate longevity and can orient new projects related to the prevention of brain activity of people aged 65+.
SUPPORT IN CASE OF SOCIAL VULNERABILITY
SOCIAL COHESION
NONNO AMICO – FRIEND GRANDFATHER Project started 15 years ago in agreement with the Municipality of Milano and managed by ADA and ANTEAS. It involves 290 'GRANDPARENTS' who volunteer nearby 79 schools (29 kindergartens, 45 primary and 5 junior high school). In areas 2 and 3 of Milano there are three active itineraries "At school we go alone."
It is supported by the idea that seniors can take an active role at the time of entry/exit time of school and making that moment more secure.
SOCIAL COHESION
VOLUNTEERS AT LEONARDO DA VINCI
SCIENCE AND TECHNOLOGY MUSEUM 100 volunteers make their contribution to the maintenance, the
reorganization of the departments of exhibition with a focus on railway
department, the electromechanical equipment and indoor gardens.
It is cultural volunteering.
Seniors’professional expertise is
made available for the "common
good"
SOCIAL COHESION
UNIVERSITY OF THE THIRD AGE It started in 2001 with three locations, today it has 19 locations including 7 in Milan - 12 in hinterland. Citizens enrolled in the academic year 2014/2015 are 2.170 of which 945 in Milano and 1.225 in the hinterland. In the academic year 2013/14 there were 135 courses. There are 17 workshops, including 2 at the provincial level (Tacabuton and English) and 15 territorial (computer science, art therapy, watercolor, needlework, cinema, dance group, Spanish, reading aloud, writing, associated with the blog: www.vocinelquartiere.com).
THE MODEL
ORGANIZATION: Coordinator and technical staff;
Technical and Scientific Committee: composed of
volunteering experts.
Tutor group: composed of volunteers of the territorial branches of Auser
teachers / experts in adult education of the relative subjects.
METHOD
The interlocutors for Milano are the Councils of Region in which it is presented the semester project and the citizens of the branches choose the yearly courses based on a proposal put forward by the course catalog, updated yearly, in collaboration with the coordinator and tutor.
For the hinterland, the interlocutors are the commissioners for Social Policy and Culture and the citizens of the branches choose the yearly courses based on a proposal put forward by the course catalog, in collaboration with the coordinator and tutor.
REGIONAL AREA (?) The Universities are taking the part of the local branches of Auser which ensures the local organization. Some locations are RSA (3 in Milan and 2 in hinterland) proving that the citizenship rights are for all.
Users: gender and age Milano city – sample of 536 people attending courses out of 835
enrolled
Age Men Women Total
Missing 5 3 8
50-60 0 28 28
61-70 25 184 209
71-80 47 167 214
81-90 11 66 77
88 448 536
Users: gender and age Hinterland – sample of 783 people attending courses out of
1225 enrolled
Age Med Women Total
Missing 11 66 77
50-60 22 82 104
61-70 54 251 305
71-80 60 158 218
81-90 23 56 79
170 613 783
Users: initial training Milano city: sample of 536 people attending courses out of
835 enrolled
0
50
100
150
200
250
mancante licenzaelementare
licenza media diplomasuperiore
laurea totale
mancante
50-60
61-70
71-80
81-90
Users: initial training Hinterland: sample of 783 people attending courses out of
1225 enrolled
0
50
100
150
200
250
300
350
mancante licenzaelementare
licenzamedia
diplomasuperiore
laurea totale
mancante
50-60
61-70
71-80
81-90
USERS: active citizenship in the Metropolitan city
The sample of 1.319 people attending courses out of 2.060 enrolled
indicates that the project is open to and involves all citizens and not
only AUSER members
Notes about the numbers of users of the
University of the Third Age
Initial training :
there is a prominent participation of people with pre-high school education, followed by people with high school education. It is therefore a cultural proposal able to reach a relatively low educational level population.
Gender: women participate more than men.
Users: It is confirmed how this action is able to engage all citizens (even before AUSER members), thus promoting social cohesion in the neighborhoods.
From the experience of the “University of the Third Age” to a “Cultural Network Locally Participated” : in this manner, the project “Cultural Networks For All” was born; it aims to enrich the experience of the University of the Third Age and to promote greater participation of seniors in cultural and social processes.
The project aims to strengthen cultural locations in the periphery to respond to "theoretical" need to bring the culture outside of the urban center and to involve seniors actively by creating community of interest.
SOCIAL COHESION
It is a place where the members
deal with various forms of artistic
production, offer workshops and
provide their compositions by
organizing exhibitions and
support initiatives promoted by
the association.
Today the meeting place is the
Casa delle Associazioni e del
Volontariato in Villa Schaible
AUSER MILANO ACADEMY OF CREATIVITY E SOLIDARITY
SOCIAL COHESION
SOCIAL TOURISM
The annual program of social tourism, arranged with a Tour Operator, is designed for members and partners who want to travel low-cost in the appropriate locations for people aged 65 or older. The program includes individual membership and responds to requests through the Filo d’Argento helpline.
For Expo 2015 it is available online a web-site which describes in Italian, English and Spanish 12 itineraries in Milan, created for people aged 65 and over. www.exploramilano.it
Auser Milano, viale Monza 27, 20125 Milano tel 0039 2 26826320, fax 0039 2 26826355
ww.auser.lombardia.it/milano e mail: [email protected]
THANK YOU!
