Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c Roundup c Roundup plus $1.00 c Roundup plus $2.00 Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE VE STE 100 ALEXANDRIA VA 22312-2052 000006436 01 MB 0.382 1/1 18 00026 09242010 UTL DCWA 1PG S D Page 1 of 2 Account Number 0030569-8 Meter Number Prior Read Date Current Read Date Number Of Days Prior Read Current Read Usage (CCF) Usage (Gallons) Read Type 13518176 08/19/10 09/21/10 33 7959 8073 114 85,272 ACTUAL Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse. Historical Usage SONDJFMAMJJAS 0 40 80 120 160 Month CCF IMPORTANT MESSAGES Bill Summary "WATER IS LIFE" Account Number Please Pay By 10/19/10 Amount Due after 10/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600 0030569-8 $823.82 $906.19 _________ _________ DC Water and Sewer Authority Customer Service Department P.O. Box 97200 Washington, D.C. 20090 000003056981 1 0000823823 0000906195 Service Address 3801 Rodman St NW Washington, DC 20016-2814 Square/Suffix/Lot 1823/ /0005 Impervious Surface Square Footage 12000 CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee $3.92 Water Services 114 CCF x $ 2.51 $286.14 Sewer Services 114 CCF x $ 3.61 $411.54 Impervious Area Charge 12 ERU x $ 2.20 $26.40 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 114 CCF x $ .43 $49.02 DC Government Right of Way Fee 114 CCF x $ .14 $15.96 DC Govt Stormwater Fee 12 ERU x $ 2.57 $30.84 TOTAL CURRENT CHARGES $823.82 TOTAL CURRENT BILL $823.82 Billing Date Previous Balance Payments as of 09/23/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill Total Amount Due - Please Pay by 10/19/10 09/24/10 $636.50 $636.50 $0.00 $0.00 $823.82 $823.82 CR
Transcript
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE VE STE 100ALEXANDRIA VA 22312-2052
000006436 01 MB 0.382 1/1 18 00026 09242010 UTL DCWA 1PG S D
Page 1 of 2
Account Number 0030569-8
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518176 08/19/10 09/21/10 33 7959 8073 114 85,272 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
40
80
120160
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030569-8$823.82$906.19
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 114 CCF x $ 2.51 $286.14Sewer Services 114 CCF x $ 3.61 $411.54Impervious Area Charge 12 ERU x $ 2.20 $26.40
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 114 CCF x $ .43 $49.02DC Government Right of Way Fee 114 CCF x $ .14 $15.96DC Govt Stormwater Fee 12 ERU x $ 2.57 $30.84
TOTAL CURRENT CHARGES $823.82
TOTAL CURRENT BILL $823.82
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$636.50$636.50
$0.00$0.00
$823.82
$823.82
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 120 CCF x $ 2.51 $301.20Sewer Services 120 CCF x $ 3.61 $433.20Impervious Area Charge 17.50 ERU x $ 2.20 $38.50
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 120 CCF x $ .43 $51.60DC Government Right of Way Fee 120 CCF x $ .14 $16.80DC Govt Stormwater Fee 17.50 ERU x $ 2.57 $44.98
TOTAL CURRENT CHARGES $890.20
TOTAL CURRENT BILL $890.20
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$829.99$829.99
$0.00$0.00
$890.20
$890.20
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000081 1/1 1/2 18 09242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030571-4
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518174 08/19/10 09/21/10 33 7991 8099 108 80,784 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
50
100
150200
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030571-4$783.20$861.53
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 108 CCF x $ 2.51 $271.08Sewer Services 108 CCF x $ 3.61 $389.88Impervious Area Charge 11.90 ERU x $ 2.20 $26.18
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 108 CCF x $ .43 $46.44DC Government Right of Way Fee 108 CCF x $ .14 $15.12DC Govt Stormwater Fee 11.90 ERU x $ 2.57 $30.58
TOTAL CURRENT CHARGES $783.20
TOTAL CURRENT BILL $783.20
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$923.69$923.69
$0.00$0.00
$783.20
$783.20
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
0000082 1/1 1/2 18 09242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030572-2
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518161 08/19/10 09/21/10 33 4470 4534 64 47,872 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
20
40
6080
Month
CC
F
I MPORTANT MESSAGES
Cool i ng Tower cr edi t was not appl i ed because t he cr edi texceeds t he t ot al sewer usage.
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030572-2$494.09$543.49
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 64 CCF x $ 2.51 $160.64Sewer Services 64 CCF x $ 3.61 $231.04Impervious Area Charge 13 ERU x $ 2.20 $28.60
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 64 CCF x $ .43 $27.52DC Government Right of Way Fee 64 CCF x $ .14 $8.96DC Govt Stormwater Fee 13 ERU x $ 2.57 $33.41
TOTAL CURRENT CHARGES $494.09
TOTAL CURRENT BILL $494.09
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$453.95$453.95
$0.00$0.00
$494.09
$494.09
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 22 CCF x $ 2.51 $55.22Sewer Services 22 CCF x $ 3.61 $79.42Impervious Area Charge 17.20 ERU x $ 2.20 $37.84
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 22 CCF x $ .43 $9.46DC Government Right of Way Fee 22 CCF x $ .14 $3.08DC Govt Stormwater Fee 17.20 ERU x $ 2.57 $44.20
TOTAL CURRENT CHARGES $233.14
TOTAL CURRENT BILL $233.14
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$92.65$92.65$0.00$0.00
$233.14
$233.14
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
0000082 1/1 1/2 18 09242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030574-8
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518175 08/19/10 09/21/10 33 4563 4664 101 75,548 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
40
80
120160
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030574-8$679.61$747.57
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003057487 1 0000679619 0000747570
Service Address3800 39th St NW
Washington, DC 20016-2833
Square/Suffix/Lot 1798/ /0013
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 101 CCF x $ 2.51 $253.51Sewer Services 101 CCF x $ 3.61 $364.61
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 101 CCF x $ .43 $43.43DC Government Right of Way Fee 101 CCF x $ .14 $14.14
TOTAL CURRENT CHARGES $679.61
TOTAL CURRENT BILL $679.61
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$532.43$532.43
$0.00$0.00
$679.61
$679.61
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 70 CCF x $ 2.51 $175.70Sewer Services 70 CCF x $ 3.61 $252.70Impervious Area Charge 20.70 ERU x $ 2.20 $45.54
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 70 CCF x $ .43 $30.10DC Government Right of Way Fee 70 CCF x $ .14 $9.80DC Govt Stormwater Fee 20.70 ERU x $ 2.57 $53.20
TOTAL CURRENT CHARGES $570.96
TOTAL CURRENT BILL $570.96
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$443.85$443.85
$0.00$0.00
$570.96
$570.96
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000084 1/1 1/2 18 09242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030576-3
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13514029 08/19/10 09/21/10 33 6923 7013 90 67,320 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
40
80
120160
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030576-3$606.02$666.62
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003057634 1 0000606024 0000666626
Service Address3700 39th St NW
Washington, DC 20016-5513
Square/Suffix/Lot 1798/ /0014
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 90 CCF x $ 2.51 $225.90Sewer Services 90 CCF x $ 3.61 $324.90
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 90 CCF x $ .43 $38.70DC Government Right of Way Fee 90 CCF x $ .14 $12.60
TOTAL CURRENT CHARGES $606.02
TOTAL CURRENT BILL $606.02
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$492.29$492.29
$0.00$0.00
$606.02
$606.02
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000084 1/1 1/2 18 09242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030577-1
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13514016 08/19/10 09/21/10 33 6446 6509 63 47,124 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
65
130
195260
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030577-1$563.24$619.57
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 63 CCF x $ 2.51 $158.13Sewer Services 63 CCF x $ 3.61 $227.43Impervious Area Charge 28.90 ERU x $ 2.20 $63.58
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 63 CCF x $ .43 $27.09DC Government Right of Way Fee 63 CCF x $ .14 $8.82DC Govt Stormwater Fee 28.90 ERU x $ 2.57 $74.27
TOTAL CURRENT CHARGES $563.24
TOTAL CURRENT BILL $563.24
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$1,218.86$1,218.86
$0.00$0.00
$563.24
$563.24
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000084 1/1 1/2 18 09242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030578-9
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13514031 08/19/10 09/21/10 33 7290 7351 61 45,628 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
40
80
120160
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030578-9$412.01$453.21
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003057892 1 0000412018 0000453215
Service Address3600 39th St NW
Washington, DC 20016-5501
Square/Suffix/Lot 1798/ /0016
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 61 CCF x $ 2.51 $153.11Sewer Services 61 CCF x $ 3.61 $220.21
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 61 CCF x $ .43 $26.23DC Government Right of Way Fee 61 CCF x $ .14 $8.54
TOTAL CURRENT CHARGES $412.01
TOTAL CURRENT BILL $412.01
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$331.73$331.73
$0.00$0.00
$412.01
$412.01
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
13514030 08/18/10 09/21/10 34 10524 10643 119 89,012 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
40
80
120160
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030579-7$800.03$880.03
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003057971 1 0000800031 0000880039
Service Address3901 Langley Ct NW
Washington, DC 20016-5529
Square/Suffix/Lot 1798/ /0016
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 119 CCF x $ 2.51 $298.69Sewer Services 119 CCF x $ 3.61 $429.59
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 119 CCF x $ .43 $51.17DC Government Right of Way Fee 119 CCF x $ .14 $16.66
TOTAL CURRENT CHARGES $800.03
TOTAL CURRENT BILL $800.03
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$706.37$706.37
$0.00$0.00
$800.03
$800.03
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDOCFM MANAGEMENT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
000006435 01 MB 0.382 1/1 18 00026 09242010 UTL DCWA 1PG S D
Page 1 of 2
Account Number 0030580-5
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13516884 08/18/10 09/20/10 33 12868 13130 262 195,976 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
150
300
450600
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030580-5$1,185.17$1,303.69
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
CURRENT WATER AND SEWER CHARGES - COMMERCIALCooling Tower Adjustment 205.49CR CCF x $ 3.61 $741.82CRMetering Fee $3.92Water Services 262 CCF x $ 2.51 $657.62Sewer Services 262 CCF x $ 3.61 $945.82Impervious Area Charge 35.70 ERU x $ 2.20 $78.54
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 262 CCF x $ .43 $112.66DC Government Right of Way Fee 262 CCF x $ .14 $36.68DC Govt Stormwater Fee 35.70 ERU x $ 2.57 $91.75
TOTAL CURRENT CHARGES $1,185.17
TOTAL CURRENT BILL $1,185.17
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$1,190.55$1,190.55
$0.00$0.00
$1,185.17
$1,185.17
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVENUE #100ALEXANDRIA VA 22312-2052
000006439 01 MB 0.382 1/1 18 00026 09242010 UTL DCWA 1PG S D
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030581-3$896.86$986.55
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003058130 1 0000896867 0000986553
Service Address3930 Langley Ct NW
Washington, DC 20016-5532
Square/Suffix/Lot 1798/ /0017
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $40.54Water Services 128 CCF x $ 2.51 $321.28Sewer Services 128 CCF x $ 3.61 $462.08
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 128 CCF x $ .43 $55.04DC Government Right of Way Fee 128 CCF x $ .14 $17.92
TOTAL CURRENT CHARGES $896.86
TOTAL CURRENT BILL $896.86
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$836.65$836.65
$0.00$0.00
$896.86
$896.86
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
0000082 1/1 1/2 18 09242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030582-1
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13514047 08/19/10 09/21/10 33 8348 8458 110 82,280 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
50
100
150200
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030582-1$739.82$813.80
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003058219 1 0000739829 0000813800
Service Address3500 39th St NW
Washington, DC 20016-3063
Square/Suffix/Lot 1798/ /0017
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 110 CCF x $ 2.51 $276.10Sewer Services 110 CCF x $ 3.61 $397.10
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 110 CCF x $ .43 $47.30DC Government Right of Way Fee 110 CCF x $ .14 $15.40
TOTAL CURRENT CHARGES $739.82
TOTAL CURRENT BILL $739.82
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$632.78$632.78
$0.00$0.00
$739.82
$739.82
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
CURRENT WATER AND SEWER CHARGES - COMMERCIALCooling Tower Adjustment 62.27CR CCF x $ 3.61 $224.79CRMetering Fee $40.54Water Services 132 CCF x $ 2.51 $331.32Sewer Services 132 CCF x $ 3.61 $476.52Impervious Area Charge 23.50 ERU x $ 2.20 $51.70
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 132 CCF x $ .43 $56.76DC Government Right of Way Fee 132 CCF x $ .14 $18.48DC Govt Stormwater Fee 23.50 ERU x $ 2.57 $60.40
TOTAL CURRENT CHARGES $810.93
TOTAL CURRENT BILL $810.93
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$1,018.81$1,018.81
$0.00$0.00
$810.93
$810.93
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
0000082 1/1 1/2 18 09242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030584-7
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518162 08/19/10 09/21/10 33 4035 4090 55 41,140 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
15
30
4560
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030584-7$371.87$409.06
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003058477 1 0000371876 0000409069
Service Address3400 39th St NW
Washington, DC 20016-3756
Square/Suffix/Lot 1798/ /0015
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 55 CCF x $ 2.51 $138.05Sewer Services 55 CCF x $ 3.61 $198.55
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 55 CCF x $ .43 $23.65DC Government Right of Way Fee 55 CCF x $ .14 $7.70
TOTAL CURRENT CHARGES $371.87
TOTAL CURRENT BILL $371.87
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$304.97$304.97
$0.00$0.00
$371.87
$371.87
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000084 1/1 1/2 18 09242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030585-4
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518178 08/19/10 09/21/10 33 11345 11467 122 91,256 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
65
130
195260
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030585-4$820.10$902.11
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003058545 1 0000820101 0000902113
Service Address3601 39th St NW
Washington, DC 20016-5549
Square/Suffix/Lot 1820/ /0010
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 122 CCF x $ 2.51 $306.22Sewer Services 122 CCF x $ 3.61 $440.42
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 122 CCF x $ .43 $52.46DC Government Right of Way Fee 122 CCF x $ .14 $17.08
TOTAL CURRENT CHARGES $820.10
TOTAL CURRENT BILL $820.10
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$880.31$880.31
$0.00$0.00
$820.10
$820.10
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000081 1/1 1/2 18 09242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030586-2
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518163 08/19/10 09/21/10 33 7286 7375 89 66,572 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
40
80
120160
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030586-2$599.33$659.26
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003058624 1 0000599339 0000659268
Service Address3701 39th St NW
Washington, DC 20016-5515
Square/Suffix/Lot 1822/ /0013
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 89 CCF x $ 2.51 $223.39Sewer Services 89 CCF x $ 3.61 $321.29
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 89 CCF x $ .43 $38.27DC Government Right of Way Fee 89 CCF x $ .14 $12.46
TOTAL CURRENT CHARGES $599.33
TOTAL CURRENT BILL $599.33
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$572.57$572.57
$0.00$0.00
$599.33
$599.33
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000084 1/1 1/2 18 09242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030587-0
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13514040 08/18/10 09/21/10 34 8200 8312 112 83,776 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
40
80
120160
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030587-0$753.20$828.52
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003058703 1 0000753207 0000828525
Service Address3850 Rodman St NW
Washington, DC 20016-2827
Square/Suffix/Lot 1822/ /0013
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 112 CCF x $ 2.51 $281.12Sewer Services 112 CCF x $ 3.61 $404.32
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 112 CCF x $ .43 $48.16DC Government Right of Way Fee 112 CCF x $ .14 $15.68
TOTAL CURRENT CHARGES $753.20
TOTAL CURRENT BILL $753.20
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$726.44$726.44
$0.00$0.00
$753.20
$753.20
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
0000082 1/1 1/2 18 09242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030588-8
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13516863 08/03/10 09/21/10 49 6918 6923 5 3,740 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
40
80
120160
Month
CC
F
I MPORTANT MESSAGES
Cool i ng Tower cr edi t was not appl i ed because t he cr edi texceeds t he t ot al sewer usage.
Thi s bi l l i ng st at ement cover s an ext ended per i od. Pl easecal l our Cust omer Ser vi ce Depar t ment i f you need t o makepayment ar r angement s.
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030588-8$0.00$0.00
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003058882 1 0000000000 0000000000
Service Address3660 38th St NW
Washington, DC 20016-2912
Square/Suffix/Lot 1822/ /0013
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 5 CCF x $ 2.51 $12.55Sewer Services 5 CCF x $ 3.61 $18.05
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 5 CCF x $ .43 $2.15DC Government Right of Way Fee 5 CCF x $ .14 $0.70
TOTAL CURRENT CHARGES $37.37
TOTAL CURRENT BILL $37.37
Billing DatePrevious BalancePayments as of 09/23/10Late Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due
09/24/10$2,676.10
$0.00$0.00
$2,676.10$37.37
$2,638.73
CR
CR
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENSC/O CFM MANAGEMENT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
000006437 01 MB 0.382 1/1 18 00026 09242010 UTL DCWA 1PG S D
Page 1 of 2
Account Number 0030589-6
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518157 08/19/10 09/21/10 33 1959 1963 4 2,992 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S03
6
912
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030589-6$401.31$441.43
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 4 CCF x $ 2.51 $10.04Sewer Services 4 CCF x $ 3.61 $14.44Impervious Area Charge 77.70 ERU x $ 2.20 $170.94
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 4 CCF x $ .43 $1.72DC Government Right of Way Fee 4 CCF x $ .14 $0.56DC Govt Stormwater Fee 77.70 ERU x $ 2.57 $199.69
TOTAL CURRENT CHARGES $401.31
TOTAL CURRENT BILL $401.31
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$394.62$394.62
$0.00$0.00
$401.31
$401.31
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000084 1/1 1/2 18 09242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030590-4
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13514090 08/19/10 09/21/10 33 8798 8868 70 52,360 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
150
300
450600
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030590-4$472.22$519.44
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003059041 1 0000472227 0000519443
Service Address3880 Porter St NW
Washington, DC 20016-2961
Square/Suffix/Lot 1820/ /0010
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 70 CCF x $ 2.51 $175.70Sewer Services 70 CCF x $ 3.61 $252.70
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 70 CCF x $ .43 $30.10DC Government Right of Way Fee 70 CCF x $ .14 $9.80
TOTAL CURRENT CHARGES $472.22
TOTAL CURRENT BILL $472.22
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$358.49$358.49
$0.00$0.00
$472.22
$472.22
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
13514091 08/26/10 09/22/10 27 4851 4916 65 48,620 EST
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
90
180
270360
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030591-2$438.77$482.65
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003059120 1 0000438779 0000482655
Service Address3832 Porter St NW
Washington, DC 20016-2967
Square/Suffix/Lot 1820/ /0010
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 65 CCF x $ 2.51 $163.15Sewer Services 65 CCF x $ 3.61 $234.65
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 65 CCF x $ .43 $27.95DC Government Right of Way Fee 65 CCF x $ .14 $9.10
TOTAL CURRENT CHARGES $438.77
TOTAL CURRENT BILL $438.77
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$338.42$338.42
$0.00$0.00
$438.77
$438.77
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
0000082 1/1 1/2 18 09242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030592-0
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518166 08/19/10 09/21/10 33 15354 15571 217 162,316 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
125
250
375500
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030592-0$1,161.94$1,278.13
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
CURRENT WATER AND SEWER CHARGES - COMMERCIALCooling Tower Adjustment 136.99CR CCF x $ 3.61 $494.53CRMetering Fee $3.92Water Services 217 CCF x $ 2.51 $544.67Sewer Services 217 CCF x $ 3.61 $783.37Impervious Area Charge 42.10 ERU x $ 2.20 $92.62
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 217 CCF x $ .43 $93.31DC Government Right of Way Fee 217 CCF x $ .14 $30.38DC Govt Stormwater Fee 42.10 ERU x $ 2.57 $108.20
TOTAL CURRENT CHARGES $1,161.94
TOTAL CURRENT BILL $1,161.94
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$1,268.69$1,268.69
$0.00$0.00
$1,161.94
$1,161.94
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKE AVE #100ALEXANDRIA VA 22312-2052
000006438 01 MB 0.382 1/1 18 00026 09242010 UTL DCWA 1PG S D
Page 1 of 2
Account Number 0030593-8
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13514063 08/19/10 09/21/10 33 8656 8752 96 71,808 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
50
100
150200
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030593-8$646.16$710.78
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003059388 1 0000646163 0000710783
Service Address3410 38th St NW
Washington, DC 20016-3031
Square/Suffix/Lot 1820/ /0011
CURRENT WATER AND SEWER CHARGES - MULTI-FAMILYMetering Fee $3.92Water Services 96 CCF x $ 2.51 $240.96Sewer Multi Family 96 CCF x $ 3.61 $346.56
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 96 CCF x $ .43 $41.28DC Government Right of Way Fee 96 CCF x $ .14 $13.44
TOTAL CURRENT CHARGES $646.16
TOTAL CURRENT BILL $646.16
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$652.85$652.85
$0.00$0.00
$646.16
$646.16
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000084 1/1 1/2 18 09242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030594-6
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518165 08/19/10 09/21/10 33 6919 7032 113 84,524 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
40
80
120160
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030594-6$759.89$835.88
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003059467 1 0000759898 0000835882
Service Address3821 Newark St NW
Washington, DC 20016-3024
Square/Suffix/Lot 1820/ /0011
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 113 CCF x $ 2.51 $283.63Sewer Services 113 CCF x $ 3.61 $407.93
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 113 CCF x $ .43 $48.59DC Government Right of Way Fee 113 CCF x $ .14 $15.82
TOTAL CURRENT CHARGES $759.89
TOTAL CURRENT BILL $759.89
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$612.71$612.71
$0.00$0.00
$759.89
$759.89
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
0000082 1/1 1/2 18 09242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030595-3
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518158 08/19/10 09/21/10 33 5033 5104 71 53,108 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
50
100
150200
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030595-3$900.10$990.11
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 71 CCF x $ 2.51 $178.21Sewer Services 71 CCF x $ 3.61 $256.31Impervious Area Charge 88.30 ERU x $ 2.20 $194.26
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 71 CCF x $ .43 $30.53DC Government Right of Way Fee 71 CCF x $ .14 $9.94DC Govt Stormwater Fee 88.30 ERU x $ 2.57 $226.93
TOTAL CURRENT CHARGES $900.10
TOTAL CURRENT BILL $900.10
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$866.65$866.65
$0.00$0.00
$900.10
$900.10
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO- CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
000006433 01 MB 0.382 1/1 18 00026 09242010 UTL DCWA 1PG S D
Page 1 of 2
Account Number 0076598-2
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13506249 08/19/10 09/21/10 33 4784 5344 560 418,880 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
150
300
450600
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0076598-2$3,255.79$3,581.37
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000007659827 1 0003255791 0003581377
Service Address3511 39th St NW
Washington, DC 20016-3067
Square/Suffix/Lot 1820/ /0010
CURRENT WATER AND SEWER CHARGES - MULTI-FAMILYCooling Tower Adjustment 136.99CR CCF x $ 3.61 $494.53CRMetering Fee $3.92Water Services 560 CCF x $ 2.51 $1,405.60Sewer Services 560 CCF x $ 3.61 $2,021.60
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 560 CCF x $ .43 $240.80DC Government Right of Way Fee 560 CCF x $ .14 $78.40
TOTAL CURRENT CHARGES $3,255.79
TOTAL CURRENT BILL $3,255.79
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$3,362.54$3,362.54
$0.00$0.00
$3,255.79
$3,255.79
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000084 1/1 1/2 18 09242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0076599-0
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518152 08/19/10 09/21/10 33 8784 8943 159 118,932 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
50
100
150200
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0076599-0$1,067.63$1,174.39
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000007659906 1 0001067633 0001174395
Service Address3851 Porter St NW
Washington, DC 20016-2970
Square/Suffix/Lot 1822/ /0013
CURRENT WATER AND SEWER CHARGES - MULTI-FAMILYMetering Fee $3.92Water Services 159 CCF x $ 2.51 $399.09Sewer Multi Family 159 CCF x $ 3.61 $573.99
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 159 CCF x $ .43 $68.37DC Government Right of Way Fee 159 CCF x $ .14 $22.26
TOTAL CURRENT CHARGES $1,067.63
TOTAL CURRENT BILL $1,067.63
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$866.93$866.93
$0.00$0.00
$1,067.63
$1,067.63
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
000006440 01 MB 0.382 1/1 18 00026 09242010 UTL DCWA 1PG S D
Page 1 of 2
Account Number 0076600-6
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13514015 08/19/10 09/21/10 33 3704 3731 27 20,196 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
10
20
3040
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0076600-6$184.55$203.01
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000007660065 1 0000184553 0000203016
Service Address3856 Porter St NW
Washington, DC 20016-2964
Square/Suffix/Lot 1820/ /0010
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 27 CCF x $ 2.51 $67.77Sewer Services 27 CCF x $ 3.61 $97.47
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 27 CCF x $ .43 $11.61DC Government Right of Way Fee 27 CCF x $ .14 $3.78
TOTAL CURRENT CHARGES $184.55
TOTAL CURRENT BILL $184.55
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$164.48$164.48
$0.00$0.00
$184.55
$184.55
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO- CFM MGMT5250 CHEROKEE AVESUITE 100ALEXANDRIA VA 22312-2052
000006434 01 MB 0.382 1/1 18 00026 09242010 UTL DCWA 1PG S D
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 10/19/10Amount Due after 10/25/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0076601-4$194.41$213.85
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000007660144 1 0000194419 0000213859
Service Address3811 Porter St NW
Washington, DC 20016-2955
Square/Suffix/Lot 1821/ /0008
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $40.54Water Services 23 CCF x $ 2.51 $57.73Sewer Services 23 CCF x $ 3.61 $83.03
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 23 CCF x $ .43 $9.89DC Government Right of Way Fee 23 CCF x $ .14 $3.22
TOTAL CURRENT CHARGES $194.41
TOTAL CURRENT BILL $194.41
Billing DatePrevious BalancePayments as of 09/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 10/19/10
09/24/10$160.96$160.96
$0.00$0.00
$194.41
$194.41
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
