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MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz...

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John Dias Solutions Architect VMware Karl Fultz Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting and Remediation VMworld 2017 Content: Not for publication or distribution
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Page 1: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

John Dias – Solutions Architect VMware

Karl Fultz – Solutions Architect VMware

MGT2185BU

#VMworld #MGT2185BU

360-Degree Troubleshooting and Remediation

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 2: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

• This presentation may contain product features that are currently under development.

• This overview of new technology represents no commitment from VMware to deliver these features in any generally available product.

• Features are subject to change, and must not be included in contracts, purchase orders, or sales agreements of any kind.

• Technical feasibility and market demand will affect final delivery.

• Pricing and packaging for any new technologies or features discussed or presented have not been determined.

Disclaimer

2#MGT2185BU CONFIDENTIAL

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 3: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

Increase Visibility and InsightUnified Operations Management

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r publication or distri

bution

Page 4: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

Better Together: vRealize Operations and vRealize Log Insight

4

Leverage all your IT data for comprehensive visibility in one place

Structured Data

Metrics Alerts Events

VMware vRealize Operations

Capacity, Performance and Configuration

ManagementEvents

Log Insight Embedded

Unstructured Data

Logs Messages

VMware vRealize

Log Insight

Log analytics, aggregation, and search

Public

Cloud

Wednesday Wisdom VMware Partner SE Enablement

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 5: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

vR Ops - Integrated Log Insight Troubleshoot w/ Metrics & Logs

Wednesday Wisdom VMware Partner SE Enablement

Opens into

Interactive Analytics

Full Log Insight

experience

within vR Ops

Launch from main

navigation pane

5

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 6: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

vR Ops - Integrated Log Insight – Dashboard

Full Log Insight

dashboard experience

within vR Ops

Launch from Log Insight

Dashboard

6

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r publication or distri

bution

Page 7: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

vR Ops - Integrated Log Insight – Logs Tab

Launch from Logs tab

Show Event Types

for last hour

Event Types for last

hour

Filter by object id for

vSphere objects –

i.e. only shows logs

for selected object

7

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 8: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

Log Insight – vR Ops Inventory Integration

8

Hover over fields to display associated

information

Launch in context to vRealize Operations

Manager

Events tagged with object

relationships

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 9: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

Introducing Webhook ShimsSupercharge vRealize Operations

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Page 10: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

Introducing Webhook Shims

“Webhooks are user-defined HTTP callbacks. Something happens in an application (e.g. alert fired, change made, commit merged, etc) that some remote service cares about. It doesn’t matter why they care, they just want to be told that some event happened. It could be for auditing, or to start a workflow, or something else.”

– Alan Castonguay, Senior Consulting Architect, CMBU

{REST}

Practically Any REST API

devops

operations

messaging

ticketing

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bution

Page 11: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

The REST Notification Plugin

CONFIDENTIAL 11

vRealize Operations REST Notification Plug-in provides the basis for integration with third-party solutions.

• Attempts a PUT/POST on a REST API endpoint• Sends JSON or XML payload

However, the payload is proprietary to vR Ops!

• Receiving endpoint must be able to understand

OR

• You need something to translate the request for the target API

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 12: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

Enter Webhook Shims

CONFIDENTIAL 12

https://github.com/vmw-loginsight/webhook-shims

{REST}

vR Ops Proprietary

Payload

Destination API’s Proprietary

Payload

auth + {REST}

Sample Endpoints

The Webhook Shims are free, open-source examples for sending vR Ops alerts to third-party systems!

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 13: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

Webhook Shims + vRealize Orchestrator

CONFIDENTIAL 13

{REST}

vR Ops Proprietary

Payload

Orchestrator Shim auth + {REST} Orchestrator Plugins

vSphere vRA NSX View SRM REST SOAP SSH PowerShell& over 60 third-party solutions

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r publication or distri

bution

Page 14: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

More Information

CONFIDENTIAL 14

The Self-Healing Datacenter (5 parts)

vRealize + Webooks = Infinite Integrations

vRealize + Webhooks + ServiceNowSuggested Skills

• Python 2.7• REST APIs• vRealize Orchestrator• JSON• Javascript

*P.S. – This also works with Log Insight Webhooks!

Use NSX to Automate Your Security Incident Response so You Can Stay Above Water [SEC7628] (skip to 15:40 for demo)*

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 15: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

Demonstration – How to Troubleshoot and Remediate Problems Using vRealize Operations and Log Insight

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Page 16: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

NEW Certification Badge:VMware vRealize Operations 2017 Specialist

Prove your IT operations expertise and demonstrate your ability to plan,

manage, and scale SDDC and multi-clouds.

VMware Digital Badges allow you to:

• Link your credentials and skills to a secure site

• Easily share your accomplishments in social media, blogs, and resume

• Provide employers with easy, valid verification of VMware credentials

Learn more at VMworld 2017

• Meet the experts at the Education & Certification Lounge: VM Village

• Visit the Certification Exam Center: Jasmine EFG, Level 3

Complete your online certification exam

• VMware Digital Badges: vmware.com/go/vROPS2017badge

Prove your expertiseon SDDC and

multi-cloud environments

VMware Digital Badge

Show your exam completion receipt and getunique gifts that only vROps specialists can have!

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 17: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

Next Steps and Key Resources

Upgrade to vRealize Operations 6.6 Share Your Feedback Get Certified

Upgrade to vROps 6.6

Visit our new upgrade center:

vmware.com/go/vrops/upgrade

Receive a $10 amazon gift

card by completing a short

survey about vRealize

Operations

surveymonkey.com/r/vrops66

OFFER valid during VMworld

2017Complete your online

certification exam

VMware Digital Badges:

vmware.com/go/vROPS201

7badge

VMware Digital Badge

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 18: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

Start Cloud Management Platform Engagement with AssessmentsGet your FREE reports

18

▪ Optimize SDDC and Hybrid Cloud

▪ Time to value in days

vSphere Optimization Assessment (VOA) Hybrid Cloud Assessment (HCA)

▪ Compare private and public cloud costs

▪ Time to value in < 1 hour

vmware.com/assessment/voa vmware.com/hybrid-cloud-assessment.html

VMworld 2017 Content: Not fo

r publication or distri

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Page 19: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

Top Intelligent Operations Sessions at VMworld 2017Monday, Aug 28 _________________________________________________________________________

• MGT2008BU: Break Your Logjam by Leveraging the Power of vRealize Log Insight 1:00 p.m. - 2:00 p.m.

• MGT2185BU: 360-Degree Troubleshooting and Remediation 2:30 p.m. - 3:30 p.m.

• MGT1758BU: Effectively Operating an Automated Cloud 4:00 p.m. - 5:00 p.m.

• MGT2855BU: Operationalize Your World 5:30 p.m. - 6:30 p.m.

• MGT1999BU: It's the Apps: Fully Loaded Application Monitoring with vRealize Operations 5:30 p.m. - 6:30 p.m.

Tuesday, Aug 29 _________________________________________________________________________

• MGT1733BU: Scaling and Extending vROps for the Enterprise 11:30 a.m. - 12:30 p.m.

• MGT2426BU: Alliant Credit Union Cashes in on True Database Visibility 1:00 p.m. - 2:00 p.m.

Wednesday, Aug 30_______________________________________________________________________

• MGT1568BU: Case Study: Altisource and VMware—v (We) Realize Business for Cloud Together! 8:30 a.m. - 9:30 a.m.

• MGT2508BU: Achieve Troubleshooting Mastery with vRealize Suite 10:00 a.m. - 11:00 a.m.

• MGT1218PU: Real World IT Gurus Share Their Perspective on Operations Management for the Multicloud Era 11:30 a.m. - 12:30 p.m.

• MGT1217BU: Intelligent Operations Management from Infra to Applications and Across the Software-Defined Data Center 2:30 p.m.- 3:30 p.m.

Thursday, Aug 31 _________________________________________________________________________

• TAM4551U: Interactive Workshop - Operationalize Your World 10-12:30pm

• MGT2338BU: The Happy Nomadic VM: A vRealize Story 1:30 p.m. - 2:30 p.m.

Must go

Must go

Must go

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 20: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

Learn More

Try the Hands-on Lab. Nothing to download!

20

Visit the website for resources, 60-day free trial,

evaluation guide, and purchasing information.

@VMLogInsight@vRealizeOps

www.vmware.com/products/vrealize-log-insight

vmware.com/go/vRealize-Ops-Insight-HOL

Log Insight - vRealize Operations

Website:

Hands-on Lab 1801 :

Community:

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 21: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 22: MGT2185BU 360-Degree Troubleshooting and or …...John Dias –Solutions Architect VMware Karl Fultz –Solutions Architect VMware MGT2185BU #VMworld #MGT2185BU 360-Degree Troubleshooting

VMworld 2017 Content: Not fo

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