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Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent...

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Michael M. Black, Ed.D. Data Information Analyst Valdosta State University – Strategic Research and Analysis [email protected] Kristina M. Cragg, Ph.D. Assistant to the President for Strategic Research and Analysis Valdosta State University – Strategic Research and Analysis [email protected] Association for Institutional Research 2009 Annual Forum Atlanta, Georgia - June 2, 2009 1
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Page 1: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Michael M. Black, Ed.D.Data Information Analyst

Valdosta State University – Strategic Research and [email protected]

Kristina M. Cragg, Ph.D.Assistant to the President for Strategic Research and AnalysisValdosta State University – Strategic Research and Analysis

[email protected]

Association for Institutional Research 2009 Annual ForumAtlanta, Georgia - June 2, 2009 1

Page 2: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

You might be here because you…Are responsible for enrollment monitoring or enrollment forecasting at your institution.H b k d i d t i t thHave been asked or assigned to assist the budget office or planning office with revenue or enrollment forecasting.revenue or enrollment forecasting.Want to learn a granular method by which to conduct revenue forecasting.gSee the potential for increased partnership and collaboration between the Institutional R h Offi d thResearch Office and other campus departments.

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Page 3: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

We will discuss…Motivation for the StudyLiterature ReviewConstraints and IssuesThe Issue ConceptuallyMethodologyResultsImplications to PolicyConclusion and RecommendationsRecommendationsQuestions and Comments

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Page 4: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Motivation for the StudyDeclining state appropriations to public higher education have led to more emphasis being placedto more emphasis being placed on tuition and other institutional revenue sources.

An opportunity to collaborate pp yarose between the Institutional Research Office, Financial Services Office and InformationServices Office, and Information Technology Division.

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Page 5: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Motivation for the StudyInstitution sought to replace an antiquated method for forecasting student tuitionforecasting student tuition revenue for fiscal year budget requests.q

Spurred largely by the establishment of a Guaranteed Tuition PlanGuaranteed Tuition Plan (GTP).

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Page 6: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Brief Literature ReviewWelsh, Nunez, and Petrosko (2006)Welsh, Nunez, and Petrosko (2006) identified strategic planning as an important area which coupled with forecasting.forecasting.Zuniga (1997) promoted enrollment forecasts and enrollment management as tools for tuitionmanagement as tools for tuition setting and budget forecasts.Caruthers and Wentworth (1997) considered enrollment to be theconsidered enrollment to be the most influential variable when determining revenue forecasts.

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Page 7: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Brief Literature ReviewBrinkman and McIntyre (1997)Brinkman and McIntyre (1997) shared three enrollment forecasting models: quantitative realm, curve-fitting techniquesrealm, curve fitting techniques (trend analyses), and causal (explanatory, structural, econometric).)Day (1997) stated that institutions have statistically predicted enrollment usingpredicted enrollment using historical student unit record data.Bivin and Rooney (1999)Bivin and Rooney (1999) discussed the difficulty of credit hours forecasting. 7

Page 8: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Building the Budget

HIGH Risk for Unbalanced BudgetUnbalanced Budget

Revenue$Expenditure$

LOW Risk for Unbalanced Budget

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Unbalanced Budget

Page 9: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Constraints and IssuesThe state governing board sets tuition and fees for theThe state governing board sets tuition and fees for the entire system.In Fall 2006, the governing board instituted aIn Fall 2006, the governing board instituted a Guaranteed Tuition Plan (GTP) for new undergraduate students only. An institution which previously billed at f i i l t bi ti (i t t UG/GR d tfour principal rate combinations (instate UG/GR and out-of-state UG/GR) must now recode and have every freshman class at different rates and frozen for four years.Institutional student fees and service fees were not l k dlocked.

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Page 10: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Guaranteed Tuition PlanEssentially a promise by theEssentially a promise by the postsecondary institution to the enrolling student. The t d t i t d t bstudent is guaranteed to be

charged a set amount of tuition for a specified periodtuition for a specified period of time, popularly for the first four years of undergraduate

d ( d )study (FinAid.org, 2009).

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Page 11: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Guaranteed Tuition PlanGoals:Goals:

Provide high degree of predictability for parents and students when planningstudents when planning college financesEncourage students to complete their degrees in acomplete their degrees in a specified time frameMaintain affordability and

t bli hi haccess to public higher education

Pros and cons of fixed tuition.

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Page 12: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

The Issue Conceptually…Need to forecast tuition revenue for the upcoming fiscal year.Forecast needs to account forForecast needs to account for (2004 – current term):

Four different GTP rates and rates f d Gfor students not on a GTPUndergraduate and Graduate tuition ratesIn-state and out-of-state tuition ratesFull and part time studentsFull- and part-time students

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Page 13: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

The Issue Conceptually…… and the GTP has been in existence for only four years (not enough datayears (not enough data to predict the rate at which students in the first GTP will return).

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Page 14: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

The Issue Conceptually…Surveys are expensive,

Data are cheap!We could survey students (too expensive and too much time).W ld “ t d” th t th GTPWe could “pretend” that the GTP was in existence beginning in Fall 2004 –resulting in enough years of data toresulting in enough years of data to predict.o Assumes that students on the GTP

act similar to students not on GTP.

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Page 15: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Multiple Office ParticipationhBusiness Office meets

with Strategic Research and Analysis Office

Strategic Research contacts Information

Technology with programming request

Strategic Research Information Technology

completes first version of a tuition workbook

conducts preliminary examination of workbook and submits changes to Information Technology

Strategic Research Information Technology revises tuition workbook

gconducts in-depth analysis and model

development15

Page 16: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Analysis Process

Decide on an appropriate theory to base the model

such as Regressive Moving Average

Export data from Discoverer workbook to

Microsoft Excel and divide by student level and

residency into six sheets

Create a new sheet for tuition and fee rates; the

other six sheets will reference the rates on this

page

Calculate percent change Apply average percent Apply percent enrollmentCalculate percent change for student enrollment

behavior patterns (i.e. fall to fall, fall to spring)

Apply average percent change to future terms,

for GTP and regular students

Apply percent enrollment increase and percent

tuition increase to graduate students

Create a summary sheet which sums and links the

Verify predictions with actual enrollment Revise model’s

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enrollment and revenue forecasts from the other

sheets

numbers and compare predictions to other offices (i.e. Budget, Admissions)

calculations or Discoverer Workbook

Page 17: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Regressive Moving Average (RMA)

2006‐07 2007‐08 2008‐09 2009‐10 2010‐11

Special CaseFreshmen

Sophomores

Special Case

Juniors

SeniorsSeniors

Graduates Special Case

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Page 18: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

MethodologyRequested the Information Technology division develop a Business Intelligence Discoverer workbook to retrieve historical student enrollment and credit hour data fromhistorical student enrollment and credit hour data from the student information system. The following fields, by term, were retrieved:g , y ,

Number of full-time studentsNumber of part-time studentsNumber of part-time credit hoursIn-state or out-of-state statusSt d t l l (d t l t d t d t t d tStudent level (doctoral student, graduate student or undergraduate student)

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Page 19: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

MethodologyStudents were tracked as a cohort based upon theirStudents were tracked as a cohort based upon their first matriculation term.

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Page 20: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Data wasData was exported to Microsoft Excel f f thfor further manipulation.A sheet withA sheet with static tuition rates was created for cells to reference.

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Page 21: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

The percent change was calculated for student enrollment behavior (i.e. 1st Fall to 2nd Fall to 3rd Fall).

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Page 22: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Performed enrollment and revenue forecast for in-state graduate students based on expected enrollment and tuition increase percentage.percentage.

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Page 23: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

ResultsEach sheet individually calculated revenue based on enrollment, and those sheets are linked the revenue and enrollmentand those sheets are linked the revenue and enrollment forecasts on a cover sheet.

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Page 24: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Verification- Fall 2008After the Fall 2008 lateAfter the Fall 2008 late registration period, the workbook was updated and actual enrollment numbers wereenrollment numbers were imported into the spreadsheet.We discovered the modelWe discovered the model overestimated the revenue forecast when compared to actual t iti i d Th ituition received. The comparison of projected tuition revenue to actual revenue resulted in a discrepancy of 5.30%.

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Page 25: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Verification- Fall 2008Errors are caused by:Errors are caused by:

Students on out-of-state tuition waivers.S i tiSome premium or consortia programs have a tuition differential which were not

d f i h d laccounted for in the model. Students were miscoded at time of admission.

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Page 26: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Verification – Spring 2009In Spring 2009, the tuition workbook was again updated. Verification of the model’s performance for enrollment forecasting was examined.

For in-state undergraduates who were in the Fall 2008 cohort and returned Spring 2009, the following comparison was made:

Category of Student Projected by Model Actual Difference

GTP 2,288 2,286 2

N GTP 205 197 8

For in-state undergraduates who were new in Spring 2009, the following comparison was made:

Non‐GTP 205 197 8

following comparison was made:Category of Student Projected by Model Actual Difference

GTP 353 366 13

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Non‐GTP 134 146 12

Page 27: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

What Actually Occurred?In November 2008, the time arrived to submit the Fiscal Year 2010 budget requestYear 2010 budget request. Staff members from the Strategic Research and gAnalysis Office, the Budget Office, and Admissions Office met to compare enrollmentmet to compare enrollment forecasts.

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Page 28: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Implications to PolicyThe general forecasting model can be tailored to work at public or private institutions with or without fixed tuitioninstitutions with or without fixed tuition plans.Since completing the revised model, theSince completing the revised model, the state governing board has abandoned the Guaranteed Tuition Plan for new

ffstudents, effective Fall 2009.Tuition rates for Fall 2009 were frozen, an unanticipated decision whichan unanticipated decision which changed all tuition revenue forecasts.

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Page 29: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

New Tuition DifferentialA new component was added to the institution’s revenue forecasting need A tuitionforecasting need. A tuition billing change was approved by the state governing board, g g ,effective Fall 2009. Students previously paid a flat

ftuition rate for 12+ credit hours but will now pay for up to 15 creditscredits.

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Page 30: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

New Tuition DifferentialA change will be requested to modify the workbook to accommodate the new tuitionaccommodate the new tuition differential, yet in the meantime, an analysis was , yperformed of the billable credit hour differential (12 to 15) to ascertain new FY2010 tuitionascertain new FY2010 tuition revenue potential.

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Page 31: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

N T i i Diff i lNew Tuition DifferentialStudent enrollment data from Fall 2002 to Spring 2009 was examined by term to ascertain average course load per student.y g p

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Page 32: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Conclusion and RecommendationsRevenue forecasting is one complex area where an institutional research officer and a business officer canofficer and a business officer can partner to greatly benefit the institution as a whole. This partnership can expand to include the Admissions Office and Information TechnologyInformation Technology.This relatively simple model was expanded to be a tool forexpanded to be a tool for forecasting not only revenue but enrollment. 32

Page 33: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Thank You

Questions and CommentsQuestions and Comments

This PowerPoint presentation can be downloaded at htt // ld t d / / t ti ht lhttp://www.valdosta.edu/sra/presentations.shtml

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Page 34: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

ReferencesBivin, D. & Rooney, P. M. (1999). Forecasting credit hours. Research in Higher Education, 40(5): 613-632.( )Brinkman, P. T. & McIntyre, C. (1997). Methods and techniques of enrollment forecasting. New Directions for Institutional Research, 93, 67-80.Caruthers, J. K. & Wentworth, C. L. (1997). Methods and techniques of revenue forecasting New Directions for Institutional Research 93 81 94forecasting. New Directions for Institutional Research, 93, 81-94.Day, J. H. (1997). Enrollment forecasting and revenue implications. New Directions for Institutional Research, 93, 51-66.Hauptman, A. M. (1997). Financing American higher education in the 1990s. New Directions for Institutional Research, 93, 19-36. Seymour, D., Kelley, J. M., & Jasinski, J. (2004). Linking planning, quality improvement, and institutional research. New Directions for Institutional Research, 123, 49-56.Toutkoushian, R. K. (2003). Weathering the storm: Generating revenues for higherToutkoushian, R. K. (2003). Weathering the storm: Generating revenues for higher education during a recession. New Directions for Institutional Research, 119, 24-40.Welsh, J. F., Nunez, W. J., & Petrosko, J. (2006). Assessing and cultivating support for strategic planning: Searching for best practices in a reform environment. Assessment & Evaluation in Higher Education 31(6): 693-708Evaluation in Higher Education, 31(6): 693-708. Zuniga, R. E. (1997). Demographic trends and projections affecting higher education. New Directions for Institutional Research, 93, 3-18.

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Page 35: Michael M. Black, Ed.D. Kristina M. Cragg, Ph.D. · Apply percent enrollment increase and percent tuition increase to graduate students Create a summary sheet which sums and links

Michael M. Black, Ed.D.Data Information Analyst

Valdosta State University – Strategic Research and [email protected]

Kristina M. Cragg, Ph.D.Assistant to the President for Strategic Research and AnalysisValdosta State University – Strategic Research and Analysis

[email protected]

Association for Institutional Research 2009 Annual ForumAtlanta, Georgia - June 2, 2009 35


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