Michigan National Career Michigan National Career Readiness CertificateReadiness Certificate

(MI NCRC)(MI NCRC)

Michigan Department of Energy, Michigan Department of Energy, Labor & Economic GrowthLabor & Economic Growth

What is the MI NCRC?What is the MI NCRC?A worker jobs skills assessmentA worker jobs skills assessment

Created by ACTCreated by ACT

Verifies real world core job skills to employers:Verifies real world core job skills to employers: Applied MathApplied Math Locating InformationLocating Information Reading for information Reading for information

Based on over 16,000 “job profiles”Based on over 16,000 “job profiles”

A nationally recognized credentialA nationally recognized credential

Employability skills training Employability skills training

Michigan Brand MI NCRCMichigan Brand MI NCRC

Certificate LevelsCertificate Levels

Platinum LevelPlatinum Level signifies an individual has scored at least a Level 6 in each of signifies an individual has scored at least a Level 6 in each of the three core areasthe three core areas

Gold LevelGold Levelsignifies an individual has scored at least a Level 5 in each of signifies an individual has scored at least a Level 5 in each of the three core areasthe three core areas

Silver LevelSilver Levelsignifies an individual has scored at a Level 4 in each of the signifies an individual has scored at a Level 4 in each of the three core areasthree core areas

Bronze LevelBronze Levelsignifies an individual has scored at a Level 3 in each of the signifies an individual has scored at a Level 3 in each of the three core areasthree core areas

What Do the Levels Mean?What Do the Levels Mean?

Based on scores in each of the three core areas: Based on scores in each of the three core areas:

Platinum LevelPlatinum Level signifies an individual possesses core skills for signifies an individual possesses core skills for approximately 99% of jobs profiled by WorkKeys®approximately 99% of jobs profiled by WorkKeys®

Gold LevelGold Level signifies an individual possesses core skills for signifies an individual possesses core skills for approximately 90% of jobs profiled by WorkKeys® approximately 90% of jobs profiled by WorkKeys®

Silver LevelSilver Level signifies an individual possesses core skills for signifies an individual possesses core skills for approximately 65% of jobs profiled by WorkKeys®approximately 65% of jobs profiled by WorkKeys®

Bronze LevelBronze Level signifies an individual possesses core skills for signifies an individual possesses core skills for approximately 30% of jobs profiled by WorkKeys®approximately 30% of jobs profiled by WorkKeys®

Level 5 WorkKeys® Applied Math Skills Level 5 WorkKeys® Applied Math Skills

Problems require several steps of logic and calculation (e.g., problem may Problems require several steps of logic and calculation (e.g., problem may involve completing an order form by totaling the order and then computing involve completing an order form by totaling the order and then computing tax). tax).

Decide what information, calculations, or unit conversions to use to solve the Decide what information, calculations, or unit conversions to use to solve the problem. problem.

Look up a formula and perform single-step conversions within or between Look up a formula and perform single-step conversions within or between systems of measurement. systems of measurement.

Calculate using mixed units (e.g., 3.5 hours and 4 hours 30 minutes).Calculate using mixed units (e.g., 3.5 hours and 4 hours 30 minutes).

Divide negative numbers. Divide negative numbers.

Find the best deal using one- and two-step calculations and then comparing Find the best deal using one- and two-step calculations and then comparing results. results.

Calculate perimeters and areas of basic shapes (rectangles and circles). Calculate perimeters and areas of basic shapes (rectangles and circles).

Calculate percent discounts. Calculate percent discounts.

Level Score Vs. Scale ScoreLevel Score Vs. Scale Score

Level Scores 3-7Level Scores 3-7 For public consumptionFor public consumption

Scale Scores 70’s-90’sScale Scores 70’s-90’s Not for public consumptionNot for public consumption

Employability Skills TrainingEmployability Skills Training

AKA “soft” or “interpersonal skills”AKA “soft” or “interpersonal skills”

12 State skills standards12 State skills standards

MWAs must offer MWAs must offer

Employability skills certificateEmployability skills certificate

What the MI NCRC is Not?What the MI NCRC is Not?

A mandate for the learning disabledA mandate for the learning disabled

A low level learners assessment A low level learners assessment

A replacement for academic/postsecondary A replacement for academic/postsecondary assessments & credentials assessments & credentials

MI NCRC Vs. WorkKeys®MI NCRC Vs. WorkKeys®

CommunicationCommunication Business Writing Business Writing ListeningListening Reading for Information Writing  Writing 

Problem SolvingProblem Solving Applied Technology Applied Technology Applied Mathematics Locating Information Observation  Observation 

InterpersonalInterpersonal Teamwork Teamwork

Where Did the MI NCRC Come From?Where Did the MI NCRC Come From?

Michigan Council for Labor and Economic Michigan Council for Labor and Economic Growth recommendationGrowth recommendation

National Career Readiness Certificates not new National Career Readiness Certificates not new to Michigan to Michigan

Michigan’s state-wide adoption is newMichigan’s state-wide adoption is new

MI NCRC included in Michigan Merit Exam given MI NCRC included in Michigan Merit Exam given to all high school juniorsto all high school juniors

Over 70,000 certificates issued in MichiganOver 70,000 certificates issued in Michigan

GoalsGoals

Over the next four years, 560,000 residents with MI NCRCsOver the next four years, 560,000 residents with MI NCRCs

380,000 Michigan High Schools380,000 Michigan High Schools

++180,000180,000 Workforce Development System Workforce Development System

560,000 MI NCRCs issued by 2013560,000 MI NCRCs issued by 2013

Value of a MI NCRCValue of a MI NCRC

Better Prepared WorkforceBetter Prepared Workforce

Matches Skills & JobsMatches Skills & Jobs

Reduces Turnover RatesReduces Turnover Rates

Way to Quantify Skills of WorkforceWay to Quantify Skills of Workforce

Nationally Recognized CredentialNationally Recognized Credential

Employers Say…Employers Say…

““In our mission to hire, train, develop, retain, andIn our mission to hire, train, develop, retain, andsupport life-long learning of diverse qualified support life-long learning of diverse qualified associates, the National Career Readiness associates, the National Career Readiness Certificate, and the related WorkKeys® Certificate, and the related WorkKeys® assessments will continue to be an absolute assessments will continue to be an absolute resource in recruiting the right candidatesresource in recruiting the right candidatesto be successful through the career ladder atto be successful through the career ladder atCVS/CVS Pharmacy/CVS Caremark.”CVS/CVS Pharmacy/CVS Caremark.”

- - Lena Barkley, Manager, Workforce Initiatives, CVS/CVS Lena Barkley, Manager, Workforce Initiatives, CVS/CVS Pharmacy/CVS Caremark Pharmacy/CVS Caremark

Employers Say…Employers Say…

““The National Career Readiness Certificate, The National Career Readiness Certificate, consisting of the related WorkKeys® consisting of the related WorkKeys® assessments and learning systems, have beenassessments and learning systems, have beeninvaluable in helping us to hire and retain world-invaluable in helping us to hire and retain world-class employees, with the foundational job skills class employees, with the foundational job skills needed to be successful at Dow. We have needed to be successful at Dow. We have proven correlations between high scores in proven correlations between high scores in WorkKeys® and employees’ ability to quickly WorkKeys® and employees’ ability to quickly learn on the job technical skills.”learn on the job technical skills.”

- - Jennifer Hayes, Michigan Operations Project Leader, Jennifer Hayes, Michigan Operations Project Leader, Dow Chemical Company Dow Chemical Company

Emerging Workforce(K-12 and Colleges)

Transitional Workforce(MWAs and Agencies)

Incumbent Workforce

Employers

DemandSupply

Target Populations & AssessmentTarget Populations & Assessment

Michigan Works! Agencies required to use three MI NCRC Michigan Works! Agencies required to use three MI NCRC assessments for program participant (NWLB) jobs skills assessments for program participant (NWLB) jobs skills assessments.assessments.

MWAs encouraged to provide MI NCRC assessments to general MWAs encouraged to provide MI NCRC assessments to general public as resources allow.public as resources allow.

DELEG/BWT will reevaluate target population prior to PY 2010. DELEG/BWT will reevaluate target population prior to PY 2010.

A MRS counselor will determine appropriateness of MI NCRC for A MRS counselor will determine appropriateness of MI NCRC for customers on case-by-case basis.customers on case-by-case basis.

MI NCRC assessments high-stakes testing (controlled environment, MI NCRC assessments high-stakes testing (controlled environment, proctored, and timed).proctored, and timed).

RemediationRemediation

Pre-assessments based on MWA case management Pre-assessments based on MWA case management discretiondiscretion

Less than Bronze level activates MWA locally-designed Less than Bronze level activates MWA locally-designed remediation remediation

Examples of remediation tools used to improve Examples of remediation tools used to improve assessment scores: assessment scores:

WorkKeys® Readiness Assessment (paper/pencil)WorkKeys® Readiness Assessment (paper/pencil) KeyTrain™ assessmentsKeyTrain™ assessments Worldwide Interactive Network (WIN) Career Worldwide Interactive Network (WIN) Career

Readiness CoursewareReadiness Courseware PLATO® Learning online assessmentsPLATO® Learning online assessments

Testing SitesTesting SitesMWA Service CentersMWA Service Centers

With justification:With justification: Existing or new partner agencies Existing or new partner agencies K-12 school districtsK-12 school districts Community collegesCommunity colleges Other community-based organizations Other community-based organizations

Accommodation/Access:Accommodation/Access: Accessibility for people with disabilitiesAccessibility for people with disabilities Public transit routesPublic transit routes Commuting patterns for jobsCommuting patterns for jobs Conventional wisdom in the region regarding acceptable travel distance for Conventional wisdom in the region regarding acceptable travel distance for

servicesservices Proximity of ancillary servicesProximity of ancillary services ParkingParking

Employer Engagement & OutreachEmployer Engagement & Outreach

MWAs required to have outreach plan.MWAs required to have outreach plan.

DELEG/BWT has developed outreach materials DELEG/BWT has developed outreach materials including the Fact Sheet, Employer Brochure, including the Fact Sheet, Employer Brochure, and Frequently Asked Questions.and Frequently Asked Questions.

DELEG/BWT will conduct employer engagement DELEG/BWT will conduct employer engagement and outreach. and outreach.

The Michigan NCRC Advocates BoardThe Michigan NCRC Advocates Board

Chair – Cindy LeyrerVice-Chair – Dennis Dunlap

Secretary – Liz StegmanExecutive Director – Rachael Jungblut

Member – Bill GuestMember – Ron Koehler

Member – Howard HipesMember – Irma ZuckerbergMember – Michelle Mueller

SW IT Chair – Debbie GillespieSE IT Chair – Ann StantonWM IT Chair – Liz StegmanMM IT Chair – Kathy ConklinNM IT Chair – Dennis Dunlap

UP IT Chair – TBD

MI NCRC Involvement and StakeholdersMI NCRC Involvement and Stakeholders

Michigan currently ranks 2Michigan currently ranks 2ndnd in the United States in terms of MI NCRCs issued in the United States in terms of MI NCRCs issued

Data and ReportingData and Reporting

One-Stop Management Information System (OSMIS)One-Stop Management Information System (OSMIS)

Funding Streams: Funding Streams: Workforce Investment Act (WIA) Workforce Investment Act (WIA) Trade Adjustment Assistance (TAA)Trade Adjustment Assistance (TAA) Wagner-PeyserWagner-Peyser Jobs, Education, and Training (JET) participants Jobs, Education, and Training (JET) participants

MWAs required entry in “Assessment/Testing” section of Individual MWAs required entry in “Assessment/Testing” section of Individual Service Strategy (ISS) section of OSMIS for funding streams Service Strategy (ISS) section of OSMIS for funding streams

Level scores: Applied Mathematics, Locating Information, and Reading Level scores: Applied Mathematics, Locating Information, and Reading for Information for Information

Employability Skills Training Employability Skills Training

Data and Reporting (cont…)Data and Reporting (cont…)Minimum requirements per funding stream for ISS section entry of the Minimum requirements per funding stream for ISS section entry of the OSMIS:OSMIS:

Wagner-Peyser funding stream individual must be a Wagner-Peyser participant.

WIA funding stream pre-registration must be completed. (Will result in the individual being counted as a Wagner-Peyser participant)

TAA funding stream registration must be completed. (Will result in creation of a WIA pre-registration and the individual counted as a Wagner-Peyser participant)

JET funding stream individual must attend a general orientation.

““Pre-Service” or “Post-Service” MWA data entry will trigger OSMIS determination of Pre-Service” or “Post-Service” MWA data entry will trigger OSMIS determination of certificate earned (Platinum, Gold, Silver, or Bronze MI NCRC). certificate earned (Platinum, Gold, Silver, or Bronze MI NCRC).

Earned certificates (Platinum, Gold, Silver, or Bronze) continue to be displayed Earned certificates (Platinum, Gold, Silver, or Bronze) continue to be displayed unless the participant’s ISS record is deleted.unless the participant’s ISS record is deleted.

ISS Pre-Test ScreenISS Pre-Test Screen

Post Test Gold MI NCRCPost Test Gold MI NCRC

Employability Skills Data and ReportingEmployability Skills Data and Reporting

Two new ISS/OSMIS indicators: Two new ISS/OSMIS indicators: ““Employability Skills Training Given?” Employability Skills Training Given?” ““Employability Skills Training Completed?” Employability Skills Training Completed?”

““Yes” for both questions = OSMIS generated message:Yes” for both questions = OSMIS generated message: “ “Participant qualifies to receive an Employability Skills Participant qualifies to receive an Employability Skills

Endorsement” Endorsement”

ISS Employability SkillsISS Employability Skills

Quarterly ReportsQuarterly Reports

In addition to MIS, there will be quarterly reports due to In addition to MIS, there will be quarterly reports due to DELEG/BWT.DELEG/BWT.

Reports based on information regarding the MWAs progress and Reports based on information regarding the MWAs progress and experiences administering the WorkKeys assessments and experiences administering the WorkKeys assessments and implementing the MI-NCRC. implementing the MI-NCRC.

MWAs are to include details such as job seeker testimonials, MWAs are to include details such as job seeker testimonials, employer testimonials, anecdotes, promising practices, effective employer testimonials, anecdotes, promising practices, effective local implementation strategies, etc. Problems and/or recurring local implementation strategies, etc. Problems and/or recurring concerns that an MWA has experienced in implementing the concerns that an MWA has experienced in implementing the directives of this policy issuance may also be included in these directives of this policy issuance may also be included in these reports. reports.

Service LevelsService Levels

MI NCRCs do not meet the “certificate” definition under Common MI NCRCs do not meet the “certificate” definition under Common Measures.Measures.

MI NCRC may be recognized as a “credential” under the WIA MI NCRC may be recognized as a “credential” under the WIA statutory measures if approved and recognized as a valid credential statutory measures if approved and recognized as a valid credential by local Workforce Development Board and provided in addition to by local Workforce Development Board and provided in addition to another allowable WIA service.another allowable WIA service.

For Wagner-Peyser participants, WorkKeys® assessments are For Wagner-Peyser participants, WorkKeys® assessments are classified as a mediated service. classified as a mediated service.

For WIA participants, the three core WorkKeys® assessments are For WIA participants, the three core WorkKeys® assessments are classified as a core service.classified as a core service.

For TAA participants, the WorkKeys® assessments are classified as For TAA participants, the WorkKeys® assessments are classified as skills assessments.skills assessments.

For More InformationFor More Information

http://www.Michigan.gov/MINCRChttp://www.Michigan.gov/MINCRC

http://www.TheCertificate.orghttp://www.TheCertificate.org

http://www.michigancrc.orghttp://www.michigancrc.org

Questions?Questions?

Contact InformationContact Information

Keenan Wade, ManagerBusiness & Industry Training Section

Meeting Employer Needs Division (MEND)DELEG-BWT

201 N. Washington Square, 3rd FloorLansing, Michigan 48913

(517) 373-8281wadek@michigan.gov

Contact InformationContact Information

For an emailed copy of today’s PPT presentation, send your request to

RossL5@Michigan.gov