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Micro Financing Unit

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    SVASTI MICROFINANCE PVT LTD.

    Sushant ghadge.. 75

    Debashish phanse..Swapnil turakane...117

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    SVASTI MICROFINANCE PVT LTD MUMBAI

    Introduction

    Svasti is an urban microfinance operation started

    in October 2008 to cater to the financial needs ofthe low income segment of society in Mumbai

    Svasti started its operations by providing loans toWomen Joint Liability Groups. In the near future,it aims to become a comprehensive financialservice provider delivering customised loanproducts, facilitating savings and satisfyinginsurance needs of the people in the targetsegment

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    CONTD

    Svasti provides loans of Rs.10000 to Rs.20000 at

    reasonable interest rates with minimal documentation, no

    security, small and conveniently repayable installments, all

    available to customers at their doorstep

    Svastis loan products and services are fully compliant with

    the RBI guidelines on priority sector loans issued in May

    2011 pursuant to the recommendations of the Malegam

    Committee

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    WHAT DO SVASTI OFFER??

    Customised Products :

    Consequently, Svasti has among its objectives the

    development of customized products and processes that

    suit different customer profiles. Additionally, Svasti

    understands the need to learn from the implementation of

    each of its products and accept changes.

    The segment of society that Svasti intends to serve, there

    exists a diverse range of people with differing needs,

    profiles and ability Svasti is of the belief that one loanproduct cannot satisfy the requirements of these customers.

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    CONTD..

    Comprehensive Financial Services

    The low income segment of society at present is faced with

    a serious lack of financial service providers and

    consequently financial products. The options for a loaninclude formal sources like Cooperative Banks and informal

    sources like Local Chit Funds and Moneylenders. Only

    banks exist provide Savings products but the task of

    opening and operating a bank account seems too onerous

    for our target audience in spite of the changes made as part

    of the financial inclusion drive by the RBI. There are few

    insurance service providers who have the low income

    segments are part of their plans.

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    EMPLOYEES OF SVASTI

    Young, eager to learn, good communicators The driving force behind Svasti are its field staff.

    Svasti has three levels of field staff at the

    branches : Customer Relationship Manager (CRMs) who arethe interface with Svastis customers

    Branch Managers (BMs) who manage the CRMs,the running of a branch and quality of the portfolio

    originated Unit Managers (UMs) who are responsible for a

    geographical area consisting of 2 branches

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    PARTNERS AND INVESTORS OF SVASTI

    Michael and Susan Dell Foundation

    Blue Orchard

    Kotak Mahindra Bank GroupMicrosave

    ABN Amro Foundation India

    Social Microfinance Foundation

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    CUSTOMERS OF SVASTI

    Svastis loan customer is a person with a need for small loansand the ability to repay them and comply with Svastis rules. Theidentification of this need and ability drives the core of productsand processes.

    Svastis customers come from different occupations ranging from

    tailors to caterers to vendors. Svasti intends to increase reach among

    customers by: Increasing the scope of financial services offered to

    existing segments covered by Svasti

    Increase the coverage of customers to all people inthe low income segment of society, not just womenwho can form groups.

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    THANK YOU


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