MICROTEK Training Solutions Simplified
› MicroTek Overview
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WHAT DO WE DO?
MicroTek provides on-demand business learning solutions
specializing in PROJECT implementation, CLASSROOM
delivery, VIRTUAL training and MEETING solutions.
Our award winning solutions enable customers to train, students to learn, and businesses to solve their training and productivity challenges.
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We deliver TRAINING SOLUTIONS for Fortune 500 companies
and small businesses alike – committed to customer service while
extending our client reach across industries; from financial and
medical to technology and energy.
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FACILITIES Class A Buildings
› Worldwide locations
› Fully configured PC labs
› Outrageous customer support
› Configurable rooms
› Student Services
› On-site technical support
› Industry leading service ratings
› MicroTek Virtual PC service
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LOGISTICS & TECHNOLOGY Tracker (Reservation Management)
› Scheduling
› Billing
› Manage changes
› Automated reminders
› Real-time, web based
› Equipment management › Shipping
› Inventory
› Image management & distribution
› Courseware ordering/ automation
› Event survey automation
One point of contact
supporting your entire
training event.
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MEETING SERVICES
› Complete meeting logistics planning
› Global capabilities
› Venue search & selection
› Contract & Negotiation service › Meeting/Conference Room
› Accommodations (sleeping rooms)
› Catering
› IT Equipment
› Event Management
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COURSEWARE MANAGEMENT
› Secure, online ordering
› Fast, easy process
› Tracking & confirmation
› Reduce content management cost
› Innovative packaging options
› Overall student satisfaction
› Consultative model
› Fulfillment
› International Distribution
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Order Management, Print and
Global Distribution
VIRTUAL LEARNING SERVICES Virtual Labs
Sophisticated web interface
developed to support the
administration, provisioning
& delivery of the labs.
› Virtualized student lab
› Software or hardware
environments
› Dynamic Self Scheduling
› Instructor class
management tools
› Access via Internet
› Virtual Training
Environments: › Instructor-led
› Virtual-led
› eLearning
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PROJECT SERVICES
ERP or System Roll Outs,
Acquisition Integration
Initiatives, Risk Management
training–any large training
project requires logistics
expertise for delivery
Project Services
› Single point of contact for all
MicroTek services
› Dedicated account team led by
experienced Project Manager
with personalized focus on your
training solutions
› Expertise in complex project
planning and execution
› On-site Project Management
staffing available for key project
milestones or phases
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INSTRUCTOR SERVICES
› Extensive Instructor database
› Technical & Soft Skills
› Quality Control › Screening & verification
› Feedback
› Review meetings
› Rolling confirmation schedules
› Fully integrated with Tracker
› Resource Management
› Travel & Administration Services
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REGISTRATION SERVICES Registration System
› Register/Pay in real-time
› E-mail confirmation
› Client look & feel
› One-time registration set up
› Wait-list management
› Customization at a field level
› Utilize for all training
modalities
› Business management
reporting
› Certificates of completion
› Roster Management
Supporting your training
program with our web-
based platform that allows
personal or self directed
registrations
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› Learning Measurement › Web-based evaluations
› On-demand reports via
web or email
› Benchmarking
› Testing Software › Dynamic test selection
› Web based portal
› Secure environment
› Pre and post event
› Assessment & Testing
Services › Convenient Locations
› Certified Proctors
› Comfortable Environment
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MEASUREMENT & TESTING
DISCUSSION